Coast Central Credit Union McKinleyville Central Ave, Mckinleyville

I’ve been with Coast Central Credit Union since I was a child. This bank is friendly and affordable compared to major banks. I generally always have a pleasant time and never have issues with how they manage this bank. The online banking app has had some minor issues in the past, but they are actively improving and updating this feature.

Went in yesterday to add a checkings account. Was told it would be a 15 minute wait, not unreasonable and we were fine with waiting. After about 5 minutes of listening to 2 ladies talk about their day, one came to inform me it might be best to go to Arcata, Guintolli , or even Eureka to get the help I need because the wait was too long. This made us feel singled out. Why send us down the road to get a checkings account when it would've been the same amount of drive time as the wait time. As I stated waiting wasn't the issue. It was the way the ladys made us feel. This was at 3 in the afternoon, no huge line at the door. So obviously we were an inconvenience to them.. We have both banked with Coast Central for years thru the Crescent City Branch. And have always had great treatment from them. We expected the same treatment and courtesy from all Branches.

Horribly managed (if at all.) Can't deposit my check in less than 30 minutes unless I go at odd hours on weekdays when most people are working. They legitimately had 1 teller open with about 15 customers in line. I've managed retail stores for the last 6 years of my life and I would definitely be fired for something like this.

A small town bank that skimps in every way possible: absurd account fees, horrible customer service, and a website experience that makes geocities websites look good. I will never bank with them again.

A great bank with friendly service.

If you are new to Humboldt county this is our best financial banking place. Great rates on savings and loans. I am a 30 year member.

I couldn't ask for more. First a hassle free home loan, then another home loan for a business investment; now help with my plans to retire and invest a 401k in a mutual fund. Many of the people at my local branch have become good friends and everyone is always helpful. Good people always willing to go the extra mile to make your banking as stress free as possible. I've been a very satisfied customer for 30 years.

DOG FRIENDLY! I have banked here for over almost 40 years! The McKinleyville branch has very friendly staff. They know you by name and are quick to help solve any issues or problems that arise. Their extended hours are very helpful. There can sometimes be a wait in line, but it usually moves along.

Thank you for being open on Saturday during this lockdown, my husband and I didn't know what we were going to do about cashing his paycheck and shopping, CCU branch in Willow Creek has short hours and my husband has long hours.

Love this place for my financial needs.