Claremont Toyota Auto Center Dr, Claremont

Excellent RAV4 Prime XSE Premium sales experience with Mr. Mohammed (Floor manager) and his team member David. Sales process was very straightforward and headache free. No games and very positive and professional experience overall even considering the market adjustment and all. Reasonable market adjusted price compared to other Toyota dealerships around. I would highly recommend this dealership for your Toyota purchase. Greatful for being able to buy RAV4 Prime XSE Premium in this market despite having rare packages available on these SUVs.

The SECOND TIME I get an oil change done and my car is left leaking. Do you know how aggravating that is? First time they lied and said “We had TWO gaskets put on there by accident” (I checked myself prior to taking it to them and it had NO gasket). Now I start seeing leaks all over my driveway and no surprise, my undercarriage is filthy and doused in oil. I get under myself and guess what? Droplets coming from the oil drip pan bolt. I am absolutely infuriated with the garbage work they do.

I would avoid this dealer! They put a Rockledge third party security system on all the new cars that are on the lot. They put the alarm system before the car is even sold. I will not buy another car at this dealer again. They will ruin your wiring harness by putting t-taps that connect to the wiring for your starter and door locks.

First of all, I love everything in our new 2022 Toyota Corolla LE! Thank you Claremont Toyota. Everyone at This dealership has been very gracious, and professional. As a first time Toyota buyer, we had the most memorable, positive and smooth car buying experience. My family are so grateful IMBER ROJAS walked up to us at Claremont Toyota that day. He is a TRUE GEM 💎 of a person. We will never forget how this amazing person treated us with respect, honesty and kindness. From start to finish, he made sure all our questions were answered and kept us well-informed until we literally drove off the lot. When we picked up our car, he made sure everything were set up, showed us every nook and buttons in the car and even lead us to the parts shop to pick up the cargo tray we pre-ordered. Talk about excellent customer service! He worked with our budget and gave us an amazing deal, gave us time to think it over and decide. We never felt pressured at all. We will always recommend him to our friends and family and whoever is reading this review, look for IMBER ROjAS at Claremont Toyota and you won’t get disappointed.

I came here for an oil change and “multi point inspection”. I had an appointment. After 2.5 hours I called my service advisor Ozzy to ask how much longer it would be. He said he had lost track of my vehicle but would call me right back. After 15 minutes I walked to his desk where he was having a casual conversation with a coworker. He then informed me that they had forgotten about my vehicle but they would do the service now. I was upset and wanted to leave but I needed the service. After about 10 minutes I was informed that they in fact had done the service but forgot to tell me it was done. I talked to the service manager and assured me that everything would be free. After I left I noticed my car was shaking at idle. I checked the oil level and it was high. My engine bay is dusty so I could tell that the air filter and battery hadn’t been looked at even though they checked it off as good on the multi point inspection sheet. I called and went back to the service department. The service manager did this second service and told me that there was over half a quart too much oil. It took a total of over 4 hours. It still doesn’t drive right. It’s not shifting right. This is the worst service I’ve ever had anywhere. UPDATE::: After the issues I had I was contacted by Janet the customer service rep and she made sure I was taken care of and my vehicle was perfect when I picked it up. She kept me updated and went above and beyond to make sure my car was right

To start: Ask for Jacob Calderon if you go down there! I went down to Claremont Toyota with the purpose of purchasing a new vehicle. I had been to other dealerships and due to supply shortages, there are no new cars ANYWHERE. Most people are buying new cars sight unseen nowadays. I had to find a car fast and they had the perfect car for me that was 2 years old. My sales rep, Jacob Calderon, was very professional and helpful during the car buying process. He made sure that everything was going smoothly and ensured that if we were waiting too long, he would talk to someone to expedite the process. Every time he was called over the intercom, he promptly showed up to address any concerns we were having while we were in finance. I showed up with my own financing and everything was straight forward on my end. All in all, rough start in the beginning with the previous sales people but Jacob made up for it with his professionalism and honesty. Thanks again!

The staff at Claremont Toyota were very helpful and friendly. All of my expectations were met when purchasing my new car I will definitely keep Claremont Toyota when purchasing a car in the future. I also recommend seeing Michael or Tony in the service department. They go out of their way to help you and satisfy any concerns when it comes to your car troubles. Thank you !!! From One happy customer.

If you're looking for a Toyota, I highly recommend you stop by Claremont Toyota. The staff at this dealership, from the sales team to the financial services personnel, all went above and beyond in their customer service. Pablo Lopez, along with Ernesto and Daniel in finance, treated us with respect and sincerity, which made our decision to purchase a vehicle from Claremont Toyota that much easier. Pablo Lopez, in particular, was responsive, knowledgeable, and honest throughout our entire experience. We drove from Northern California to this dealership, and Pablo stayed late to meet us. The negotiation process was fair and respectful, and Pablo was really patient with us. In fact, we had to bring our puppy to the dealership and the entire staff was incredibly accommodating (and happy to meet him!). When we picked up our vehicle, Pablo made sure it was fully charged and ready to go. We really appreciated his attention to detail and his dedication to his clients. Overall, this was an overwhelmingly positive experience in all regards. We were beyond happy with our purchase and without a doubt, we would happily work with Pablo again in the future. If you're looking for a Toyota in SoCal (or anywhere in CA), I recommend reaching out to Pablo and the sales team at Claremont. They'll take care of you!

The Vehicle Inventory was extremely low. Pre-owned cars 3 to 1 versus New. They have a big lot and no issues with customer parking. Big service drive and parts department. Their showroom is very cramped with desks and offices. Lot of sales people walking around and waiting out front so you should have no problem getting helped there. They have a Mark up on all the vehicle at this time and they add $1295 for Alarm system to every car so just be prepared beforehand. They have 2 lots and one is specifically for Pre-Owned. The play music in the showroom and they look to be busy even with low inventory.

Great experience!!! Prosper was the perfect balance of professional with a personal touch. His calm, reassuring demeanor made the buying a car so easy and stress- free. Juan in finance explained all of the paperwork so well and got everything completed in an expeditious manner. I highly recommend Claremont Toyota to anyone looking for a car!!!

I had an accident which totalled my car. As we looked for another car, we came across Claremont Toyota. We went to check it out and was greeted by Chris, who showed us a few cars. He let us take a ride and demonstrated many features and various differences amongst several years of RAV4. He definitely knows his trade and is very courteous. After trying one out, we decided to buy it. After going through the buying process, which he helped us to go through smoothly, we drove the car home. The next day I checked our bank account and discovered that that account didn't have enough fund in it. This happened on a Sunday and the bank of another account is closed on Monday. We were so worried. So we called Chris and asked for help. Within an hour he had arranged to delay the check deposit for three days, which is a great relief for us because it allowed us to transfer sufficient fund to that checking account. We really appreciate the customer first attitude of Chris.

Jamie was a great salesman. He was attentive and easy to talk to. Made the process easier. Did not make me feel like I was forced into anything I didn’t want. Financing was easy as well. There was some issues the next day that needed attention and they took care of it right away

I called looking for a specific car and was helped by Jamie, he went beyond and found the car I wanted. Even though it wasn’t at there store yet, he helped me with all my questions and got me approved I was very pleased with his service He was very helpful and very sincere, since it’s hard to find a salesperson that is honest and cares. My husband and I went the next day to sign the paperwork and Joey & Davy we’re very polite and made our night easy and fun. I recommend any one looking to buy to come here at Claremont Toyota !

Our consultant, Kevin was informative and delightful to work with. And thank you for having such a dynamic employee. We also touch base with Scott in the service department who directed us to the correct person to ask about our alarm system. Scott personally missed us and brought us over to Ryan Crenshaw who answered all of our questions on the alarm system. Again thank you for having such competent employees and making our service non problematic.

DAVID GARCIA, to anyone and everyone reading this, make sure you go directly to David Garcia! Not only did he make the process so simple for someone who got their first car, but he made it such a memorable experience. He helped me find a car that fit my budget and aesthetic and overall, his customer service is amazing! 10/10 would highly recommend!!

Derick Bates is one of the best fleet managers this dealership has, he has helped on every step on getting my new 2022 tundra. Daniel Vera is one of the best finance manager I have encountered. He is very professional, he made the finance process very easy, and helped me make good judgments on my finance, so my payment won’t be too high on my car. Appreciate this dealership for helping me get my new 2022 tundra.

We came in looking for a 4 runner trd off-road. Claremont Toyota fulfilled my wish of getting into one, they even beat Manhattan beach Toyota on price which I appreciate. Everyone was really nice and helped out with everything. They gave me top dollar for my trade in as well. I will definitely recommend Claremont Toyota to anyone who is looking for a great deal and great people.

I had the best experience here at Toyota Claremont! The staff was so nice as soon as I walked in and Gabriel worked to get my dream car! Joseph in finance was very kind and answered all of my questions with no judgement. I will definitely bring my future business here and will be recommending Claremont to friends and family. Thank you!

I worked with Ozzy and he did everything in his ability to figure out what was his wrong with my car, he made sure that it was a final assessment and I would not be stuck not knowing or dealing with the same problem again and again. All of the staff at Claremont Toyota was amazing and always polite and had everything we needed. They went above and beyond.

Hands down best dealership! Service department got everything done in a couple hours and didn’t have to leave it over night! Manager in waiting area was very attentive with customers. She let customers know that there was free refreshments and went above and beyond. Gave me a quote that was 2x cheaper than crown Toyota ! Thank god I found this place because crown Toyota sucks !

My two favorire people My Cousin/salesperson Jay V, and My Friend/Fleet Manager They are the greatest Guys they will help you! No Matter what. They will understand your situation, i mean you can tell them anything as long both you and the salesperson be Happy In the end! Again Thanks, Jay and Luis! See you guys Soon!

John Gendy one of the best sales person in that dealer. Honest, excellent customer service and always proactive. He was helpful through the process of buying 3 different cars to family members. Always a pleasant experience buying a car with his dedicated help. Thank you so much john Gendy and will always recommend you and Claremont dealer keep up the good job

Everyone who helped me was so helpful and amazing! I was a first time buyer and Jesse was extremely helpful and patient and answered all my questions. Highly recommend purchasing your next car at this location. They helped me purchase my dream car!

In a world where dealers want to bleed you out of your money, it’s so refreshing to have had such a good experience with Luis. Honest direct and very helpful. I got my 2022 Camry at the best price around so cal! Thank you Luis.

I would definitely recommend this dealership with a five-star review. Candace was kind, courteous, and I felt like the whole team there were being honest with me. Thumbs up! I will return...

Completely satisfied with our experience at Claremont Toyota. We had great customer service and everyone that helped us was amazing and went above and beyond to help us get exactly what we wanted. We left super happy and with a new car.!!

My husband and I went to go look for a new car after I just lost mine to an accident. Jesse Calderon was very helpful and did everything he could to help work with us and stay within our budget. I appreciate the efforts to help us out and that I was able to walk out with a brand new 2022 Rav4 ❤️

My husband and I bought a used 2020 RAV4 back in March. We ended up having some issues with the windshield and had to have it resealed. At first we were assigned with Danny… what a s**t show that was. He never actually answered my questions, beat around the bush, and never actually contacted us I always had to call him to get answers. We went in about 5 times for them to fix the issue and it never actually got fixed completely. Luckily the 6th time, Ozzy helped us. He was able to do more for us in 1 visit then Danny did for us in 5 visits. Thank you Ozzy for answering our questions, being straight forward and treating us like the paying customers that we are :)

My experience wasn’t the best but the person who attended me was really good I strongly recommend Phil he does a walk through and everything. Now let’s get to the bad I took my car here twice a couple weeks ago to get serviced and roughly paid about 1,400 because my car was making a really bad sound in the braking system. Now let’s be mindful I just wanted my car to get the 25,000 mile service on it which is about 200 give or take and somehow ended up being more than that. Anyways, I thought that was the brakes of my car sounding like that … oh boy was I wrong I got my car back and it was still making a sound I decided to let it go since I thought the car just needed to just get used to the brakes and everything they got done with it… 2 1/2 weeks later my car sounds just as bad if not worse. I’ve blown two checks to get my car serviced just for it to be the same. Another thing about this place is that there time management is just really bad, the last time I took my car was around 7:40am I didn’t get my car back until 5:40… when I had texted the dealer stating that I needed my car before 4 which is why I went super early, so obviously I get upset because I was supposed to go to work at 4:30 and didn’t get to my job until almost 6 because I had no car. If they needed my car to stay overnight or needed more time with it they could’ve just told me from the very beginning and i would’ve looked for someone to take me to work. I make minimum wage so every dollar is extremely helpful but cmon that’s an hour wasted of no pay and no updates on where my car was. So at the end of the day I wasted all that money and my car is still making a sound, do not come here.

Updated on 3/25/2022, I would like to express my appreciation to Janeth at customer service and Felix at Finance. Both of them tried their best to solve my problems and questions. They are professional, effective and helpful. Great experience to have my lovely car from Claremont Toyota, and work with Janeth and Felix

I want to give Claremont Toyota 5/5 stars! Even though the first used vehicle I had purchased ended up being something that was unfixable,Jessie was my sales rep and he went BEYOND anything I could ask for!He was super respectful, AMAZING communication.I was offered a rental until the problem was solved.But even BETTER I was offered a newer model vehicle, was NOT pressured into anything.I told Jessie what I had to work with financially and he made me feel so respected!!!! If u decide to look for a vehicle within YOUR BUDGET, I RECOMMEND JESSIE ALL THE WAY HANDS DOWN! I have NEVER met a kinder, understanding soul in this business , hes your GO TO GUY! U WILL NOT BE DISAPPOINTED!Thank You so much Jessie for helping me and making a stressful situation into a blessing! I really appreciate all of the time and patience u put in!

Was skeptical about the dealership at first wasn’t sure if they were in it to hustle you. As it turns out had a great experience and was treated more than fair. Would recommend coming here.

4th time purchasing a car here excellent customer service. They are always willing to work with us and make sure we're happy. We just purchased a truck and our salesman Jaime was super helpful and kind. We will return here for our next purchase in the future and recommend all our friends and family Update came home after purchasing my truck to find out the truck they sold me was not a z71 it was a mistake and a sticker that was placed on the truck by previous owner so whoever inspected the truck didn't catch that. Secondly the recalls were not take care and my credit union called saying they won't fund my loan. Overall a big headache the sales manager was no help and unprofessional. So sad since I've been a longtime customer, no longer will I be purchasing from this dealer ever again

It was an amazing experience buying my car with you guys. Sales men were very professional with their services I surely will recommend anyone to obtain their new vehicle with them.

Its difficult to buy a car right now but Claremont Toyota was so accommodating in every way. Their customer service department ensured everything went smoothly and went out of their way to treat us as if we were the most important people there. Our sales person and finance person were super informative and made sure we understood the process. We got an amazing vehicle and are super happy with our purchase!...UPDATE: Major discovery...our finance person led us to believe we purchased a 10 year 100k warranty when in reality it is only good for 7 years. EXTREMELY disappointing. There is no doubt that he knew I expected 10 and he never corrected me when I went on and on about getting 10 years. Now the whole day and purchase of my vehicle feels like a bad experience and I feel ripped off. UPDATE#2: So everything has been corrected and I now have the 10 year 100k warranty I originally purchased.

The service department went above our expectations! We needed a diagnostic on our Highlander and took it to John Elway in Ontario since we purchase our vehicles there. We received poor service at checkin and were told we had to add a high mileage inspection if we wanted the diagnostic done but they never mentioned anything about that when booking the appointment in the first place. After working with the manager there we left very disappointed. We called Claremont Toyota and spoke to Candace. She was amazing! She explained the details over the phone and then again when checking in our vehicle- NO hidden or extra fees for what we didn’t need- just the diagnostic. Abraham, a service technician was quick to answer and explain the details of our concerns about what could be the issue with our Highlander. Overall, their team was understanding, genuine and persistence with taking care of our needs.

Stefany Garcia and Mr. Hollywood made the experience. We had a great time working with both of them. Stefany was very patience with my mom and I. They both answered all our questions and we did not feel pressured. We are extremely satisfied with our purchase.

Went in for an engine diagnostic because my car was acting up, I explained to the technician that I had an idea what it could be. I told them that it could be the transmission sensor based off what research I had done prior to taking my vehicle in. they told me they would give me a call once it was done.. roughly 6 hours later they called me and said that my transmission was bad and they taken it apart and assured me that it was in fact problem and that. it would cost me 6k to fix it. I refused to believe that it was my transmission so i took the chance and bought sensor myself the same day and see if that was my issue and long behold it was! Not only did they misdiagnose my vehicle they lied to me when they said they took it apart, because when I installed the new sensor, my vehicle had no signs of it being touched.. Im extremely disappointed in the service provided from Claremont Toyota, you would think going to a dealership that you'd be in good hands and feel secure in comparison to sketchy mechanics but i was wrong. I will no longer be taking my vehicle here and want to say all this to warn future or already existing customers. Always get a second opinion.

HUGE shout out to Jessie Alvarado, Mohammad Mostafa, & Chris Barreto for assisting me in acquiring my dream car! Very knowledgeable, respectful, and informative on all the options that were available and going the extra mile in every aspect of the process. These gentlemen were literally the exact opposite of what you'd assume a car salesman to be. They didn't push to make the sale and were very helpful finding solutions that my wife and I needed to be able to make this happen. Prior, we have been getting our 2018 serviced at this location for 3 years and have nothing but compliments. We can't thank you enough!!!

Special thanks to Marisel, Brad and Mike. Thanks (for stepping in) and helping me and my family. There was a recall on my 2019 Toyota Tacoma and I had issues getting the outside brake light fixed due to my shell I installed to keep my music equipment safe. I spoke with Tony S (I guess he's a manager for the service dept). We spoke 2 - 3 times and I asked him for consideration. He quoted me $300 plus to remove my shell. I called the company who installed my shell and they said it would be $80 to remove it and reinstall. The issue was, I didn't have the $80 AND it would be a hassle trying to take to 2 locations for this Toyota RECALL. It was not my fault, (I told Tony) but I was caught in the middle trying to get it repaired OR do nothing would probably damage my fairly NEW TRUCK in the future I was told. This really SUCKED! I decided not to give up and to TRY 1 more time and to go in person, and the GM (Brad), his assistant Marisel and Mike LISTENED to me and not only took care of the recall, they removed my shell (NO CHARGE), did the current maintenance (NO CHARGE) and topped my tank off with gas! OMG!!! I felt like I was in a Helpful Honda Day commercial - what a blessing you guys are. I chose to stay at my current job working with kids and it has been a financial struggle. Leave the kids or find a better paying job??? YOU GUYS BOUGHT TEARS TO MY EYES. There is a GOD, and there is still LOVE and HOPE in this world. Thanks for showing kindness to a family in the time of need. Thanks, Thanks, Thanks... my God continue to bless you (and your families) for your thoughtfulness! The Bell Family I'm definitely going back AND would recommend the Claremont location to EVERYONE. Please keep up the good work and GREAT customer service (which is rare these days). Beyond my greatest expectations! Thanks Claremont Toyota!!!

This place will screw you over and cost you $$$ while doing so. Terrible experience, made $1900 worth of typos in a contract and won’t make any accommodations to resolve their own mistakes. I recommend going to a different Toyota dealership when shopping.

Everyone was professional. I’m glad there were refreshments! Place was clean and they brought our cars to us. My only gripe is it takes 3 hours. Not sure how to remedy that? Overall I’m satisfied.

The service is not as expected... I owned Toyotas since 10 years and the cars are excellent... usually the service is excellent as well... But this branch, I gave my car for first maintenance 5000 miles, they rotated the tires without checking the psi in them... and they bended my rear camera... I had to waste another day to follow up this issue and they denied that there is anything wrong with the camera... though I am sure the angle is changed ... I gave them the car in same condition of factory because it is still new... though they messed with the camera and insisted that I am not seeing it right.. we are 2 people driving the same car and noticed that the camera is bended and not in the factory position... I will search for another branch for maintenance next time...

If I could give Jacob Calderon 10 stars I would! He is the most non salesmen like sales man I have ever had the pleasure of doing business with. He looks at you in the eyes when he is talking to you and treats you like a friend! Not once did I get the creepy car salesman vibe from him! As long as he works for Toyota I will go to him for my cars. One thing that I really dislike about the dealership though is the rave music blasting while you're trying to sign a deal. Jacob was kind enough to find an empty office for us to talk in so we didn't have to scream over the awful music blasting through that place! Thank you Jacob for our 2022 Camry and our 2022 Rav4! (Not in hand just yet but will be soon!! )

From the moment I drove up to the service line in my 2020 blizzard Pearl C-HR for a 2-year service, I felt comfortable with Claremont Toyota. The greeter Ed was very polite and instructed me exactly where to drive and the rest of the check-in process. I had to wait about 10 minutes in line for a 9:30am Saturday appt, but it gave me a chance to observe the check-in staff. Hugo, the service associate checked-in my car with ease and I headed out to the lot to look at the RAV 4s. I had asked Hugo to make sure I was ‘left alone’ to look around by myself. Out of the blue came a young jovial salesman and I thought, “ Ok, he looks harmless.” Long story short, by the time my car was finished from the 2-year service, Jesse S. Alvarado had sold me a 2022 RAV4 TDX fully loaded! I am a very happy customer!

Knowledgeable staff. Didn't waste my time and made a deal that would be in my price range. Paperwork at the end was fastest I'd ever gone through in all my years of buying a vehicle.

Purchased a 2022 prius prime. I was told that I was getting a free alarm system. When I looked at my contract that was not the case. I called them and the finance guy told the manager to tell me " nothing is free." Second issue, my tires were wearing prematurely. Went over to the dealer and they looked it over. They said, I was driving too much, turning too much and that I drive my car on bad roads. Then they said I have an alignment issue. I told them I just purched this car, if there is an alignment problem then you should fix it for free, because apparently it came off the production line with an issue. They just brushed me off and would not remedy the problem. Aside from Bruce the sales manager, I would not recommend this dealership. No custumer service!!UPDATE: SINCE MY INITIAL REVIEW, CLAREMONT TOYOTA HAS BEEN ABLE TO REMEDY THE ISSUES THAT I HAD WITH MY 2022 PRIUS PRIME. THIS CAN BE CREDITED TO A VERY NICE LADY NaMED JANET OF THEIR CUSTOMER RELATIONS DEPARTMENT. I AM SO THANKFUL FOR HER SERVICE AND DEDICATION TO CUSTOMER SERVICE.HER ATTENTION TO DETAIL AND PURSUIT FOR EXCELLENCE MADE ME AGAIN A BELIEVER IN THE GREAT JOB THAT TOYOTA OF CLAREMONT CAN PROVIDE. THANK YOU JANET!!!!!

I called them looking for a brand new sienna. They tell me that I would have to come in to talk with them to be put on their waiting list. I would call other dealers and they would just put me on their waiting list over the phone. So I went to Claremont Toyota and the sales guy says we have a mark up on our Siennas....$6,995. I asked him the OTD price on xle sienna...he said 56k. I walked out, thanks for wasting my time Claremont Toyota

Very poor service after Dave Wilson Group bought this dealer. I have been coming here for 16 years. Spent thousands of dollars in servicing my Toyotas. Please go to any other dealer. At least Longo Toyota is honest and will not tell you lies about want your car needs. They just want to upsell you. I miss the knowledgeable service advisors who used to work here. Please save your money and time. Go to another dealer for service.

Very happy with the service I got here today came to buy a 2022 Toyota Corolla hybrid for my dad Jacob was my saleman and he help out so much if you need a new or use Toyota check out this dealership and ask for Jacob.

Jesse made my purchase less stressful and the deal was completed in an hour.With a lot of dealerships taking advantage of the current situation and charging exorbitant markups,Claremont Toyota does do not the empty markup and offers some upgrades which was nice

The advisor is very helpful. He informed me of all the jobs & problems of my car and thing need to be done! Excellent service!

I would have loved to get a better interest rate. Staff was really great. I only go to Toyota of Claremont and always recommended.

Friendly staff, my car was ready in a reasonable time. I haven’t had my car serviced anywhere else I know Claremont Toyota will get the job done

I had the pleasure of meeting all the sales representative of Claremont Toyota, especially Chris Barreto who never rushed me in making a sale, took his time with me, answered all my questions, it was a good experience shopping for a vehicle here in Claremont Toyota

It was a typical visit for sat. Car was done in timely manner. Price keeps going up but what can you do. Thanks guys see you next time.

Representatives only care about selling more repairs, once you deny their recommendations their demeanors change. More of a sales mentality then a client satisfaction.

Second time purchasing a vehicle from this location! And that’s for an obvious reason, by far the best customer service that keeps bringing us back! With the amazing assistance of Mohammed, always going above and beyond to satisfy his customers needs. And of course, the wonderful assistance from Jacob - as well, going above and beyond to keep his customers satisfied and happy. Would strongly recommend attending these two when purchasing a vehicle! Beyond content with the service they provided us. With this excellent service we walked out with a beautiful 2022 4 runner! Amazing start to the new year!

My wife and I just purchased a used car from these people and the car has some obvious defects that are more unreasonable for a used car than the norm issues which should have been caught when the car was accepted as a trade by it's previous owner. This dealership also rolled our deal without actually having an approval from a bank which I find to be grossly negligent. Our sales man was a very good guy I highly recommend Jacob, but unless you're willing to take home stress and anxiety don't leave here with a new or used car unless you have an actual approval from a bank!!! 🤬😡🤬😡🤮 Entire situation makes me want to VOMIT

We had a mixed experience at Claremont Toyota. The sales person was nice and helpful. The financial advisor didn’t seem to care. For one, he didn’t even have a mask (at all) when we were in his office signing papers or tried to put one on. And when asked if we inspect the vehicle on delivery, are we allow to reject if we find issues? He replied with, “If you guys don’t want it, that’s fine. There are 10 other people waiting to buy it.” Just didn’t feel like it was a customer-first service.

Had an appointment for 1330, arrived at 1300 for a service for my car. I was given a time frame by my service consultant of about 2 hours. Behold my dumfounded state when I saw my car get picked up from across the street to go into the garages 4 hours later to get worked on. Just to clarify, I was there at 1300, got the paperwork done to start the service by 1310 and by 1700 my car was barely getting into the garages to get worked on. I had another car serviced earlier in the week at Subaru of Ontario and when they said 1 hour turn around they meant it. Enjoy the complimentary refreshments, you'll need it when you go here.

Rick Mason and the rest of the staff at Claremont Toyota made the experience of buying our new Venza fun and easy!

The overall service was just “ok”. I had to call my advisor Humberto quit a few times for status on my car. However, the young lady that took over the repair of my car the next day, followed up and kept me informed on the repair and recommended services needed. I ended up getting my car repaired at your dealership but I was a bit bothered to get in my vehicle to find two tech rags on my passenger seat and a steering wheel cover on the floor. Overall I think a 4 stars review is being pretty generous.

We bought a car this weekend and the upper management was very helpful.. When I went back on Monday they took care of all my concerns and made me feel very comfortable buying a car from them..I will definitely be coming back for my 4runner limited in a few months.

This review is in regards to the Sales Department. I have been researching for a Pre-Owned Toyota Prius and saw that Claremont Toyota had one in stock. I contacted their Sales Department and got in touch with Sales Representative David Garcia. David was very diligent and forwarded me photos of the vehicle. Then, he set up an appointment for me to come by and check the vehicle out. I arrived to the dealership on 1/5/21 at my appointment time and David was already outside to meet me! I test drove the vehicle and was ready to purchase. David then directed me to Finance Manager Daniel Vera who was able to get my papers set and I drove off with my vehicle the same day. I am definitely a happy customer. Thank you to the Claremont Toyota team!

Buyer beware! If Claremont Toyota tells you “it’s included in the payment” check for undisclosed options when you get to the Finance Dept. They added on over $7000 in options to the payment that were not disclosed to me until I was signing docs and found it myself. Needless to say, they lost all my trust and did NOT get my business.

Great dealership! This is our second time buying a car here from Chris. He is very knowledgeable on all the cars. We will continue to keep coming back!

I’ve been looking for a 2022 Toyota Rav 4 in a Cavalier Blue for a few weeks with no luck at other dealerships. Claremont of Toyota and their entire team were amazing in helping me find the RAV 4 that met my expectations . Brandon and Herman were so helpful and easy to work with, make sure to ask for them. Their finance guy Dave made the financing portion so quick and convenient. Will be referring them to family and friends for sure. Thank you Claremont of Toyota 🙌🏻

Garrett was my salesperson and did a wonderful job at making sure I walked away with the car I wanted. He made the process very simple and easy which meant a lot since this was my first car purchase on my own!

I went to purchase a truck for my son, Edwin and Jacob helped with the whole process with no pressure. I am thankful for the great service they provided and my son loves his truck. Thanks guys!

Our Salesman Miguel Garcia was great! He did a fantastic job. I will definitely recommend Claremont Toyota to people.

Sales team got me exactly what I needed - no haggling and great service!

Edwin A. Was really helpful. He made the experience enjoyable!! I'm really satisfied with my purchase !! Will definitely come back in a couple years!!

Candace did a great job of answering my questions and I was thoroughly satisfied with the servicing of my Camry. Phil Drooks

We simply couldn't get the window back up . After 750.00 later we were able to do so . Was going to bring in other Prius we are having the same issues with , but not after this amount .

CLAREMONT USED TOYOTA DEALER. While having my vehicle serviced I decided to take a look at the 2022 Line up.. Only one problem. I only saw used cars. (Far over priced) The price of a 2020 Camry SE MODEL 4CYL. was $29,999. THE STICKER PRICE ON MY 2O2O SE CAMRY WITH SUNROOF WAS $25K

I have purchased 4 cars from Mo/ Muhamad since 2020, my 2020 Tacoma TRD sport DCLM, a 20 Rav 4 and 2022 Rav and most recent a 21 Carolla . Both Mo and Ray Contreras took care of me. Great experience! Thank you !

I wiil keep this short.The only thing I have to say. When I decided to buy. I knew what I wanted And after shopping around the 6 different dealerships And calling Dealerships up in the Bay area. The salesman Baher radwan that helped me out in Claremont is what brought me back Thank you for the good service and looking forward to getting my new 2022 cammry hybrid XSE .

Excellent service. I had a problem with my car which was making an awful noise. Everyone was so nice and accommodating and my car was fixed within the day

Service excellent. Always have my cars taken care of here. I do, however, have an extended warranty.

I arrived for my service at 7:00 am and I was gracefully greeted with a service adviser to check me in then I was greeted by Ozzie, that was very nice I would then say that all in all I was treated very good by the staff Thank you

It was amazing experience and Mr John he was so nice and so flexible so thank you so much for your help and it will not be the first time.

Once again thank you to luis Medina for always helping me and my family over the years !! This would be my 3rd car Luis goes above and beyond for his customers! Humble and sincere! Totally recommend!!Thank you thank you thank you !🙏🏻

What an awesome experience buying a car!!! Shopping for a car to me is usually compared to getting a root canal. Today’s experience completely changed that perception. Jacob was amazing! He was knowledgeable and super helpful, finding us the perfect car. And the finance process was a breeze. I would seriously recommend this dealership to anyone looking for a car. (We drove up from San Diego and it was worth it!)

I’m completely satisfied with the amazing customer service I received when purchasing my new Toyota GR86. My salesperson, Ernesto, went above and beyond to make it a painless purchase. Felix, in financing, made it quick and easy to fill out the paperwork for the loan and the sales manager, Richard Lopez, answered all of my questions after the purchase to insure my experience was great. Thanks to everyone on the team, Ernesto, Felix, Richard, and Herman. I’ve bought cars from Porsche, Audi, Ford, Nissan, and Hyundai, and this was by far the easiest, most stress free purchase, thanks to those guys! Will def come back in the future and recommend everyone to do so. Just ask for Ernesto!

Both Christian and Richard were outstanding to work with. They understood and listened to everything I asked and was looking for. I’ve gone to too many places where I’d ask for a certain vehicle and got the response “how about this car instead” regardless they made everything easy for me and were great to work with from the start. I never got the typical sales person vibe from either of them. They helped me out and were patient to get me what I wanted regardless of the length of time it took. They never tried to sell just any vehicle to me. Highly highly highly recommend this dealership.

Joey (sales) and Romero (finance) had excellent customer service. They were patient and very thorough throughout the car-buying process. The atmosphere was very welcoming. Everyone we crossed paths with greeted us with a smile and hello. If you’re looking to purchase a car, I highly recommend Claremont Toyota.

I purchased my vehicle from Fabrizio and he has excellent communication. When my vehicle arrived he came in on his day off to make sure everything is coordinated to get the process going as quickly as possible. Henry handled my financing and worked with me to ensure I got the best rate and went over several options. I felt that both of them went above and beyond to make sure I was comfortable and there was no pressure from them. They both really do their best to make sure the customer is taken care of

Took in my 2020 Toyota 4Runner for 30k on May 4, 2022 for service. certain services weren’t done. Took the vehicle in a total of 3 times the same day to get a proper multi point inspection. -tires weren’t rotated.technician swore he rotated tires and that was a lie. My tire had chalk from a previous flat I had and that’s how I found out they weren’t rotated. -engine air filter wasn’t changed(out of stock) but paperwork said it was replaced. -cabin air filter wasn’t replaced either. -brakes weren’t inspected since Tires weren’t removed or rotated. Check your vehicles before you leave the lot. Worst service ever!

It was a great experience. Everyone treats you like you are someone and not a money tree. I have been always asked or been approached by Everyone if I need any assistance. Everyone at this dealership has done that ever time I visit the dealership. You guys need to tell your staff what a great job they do. This would be in all your departments.

After visiting two other dealerships, I called and spoke to Julio. He gave me some really good information and knowledge so I set an appointment for 6pm that same day. Ended up leaving with a 2022 Toyota Corolla. Julio and Christian were awesome, as well as Ricardo in the finance department. No pressure and the lowest interest rate that others hadn't come close to. I recommend you talk to this team prior to making a purchase.

Came in to get my car a vehicle, and he came out very happy. Turbo is a good salesperson- got recommended by my uncle & he’s a tough person to get through to by, so he’s definitely a miracle worker. Plus he hooked my dad up with extra incentives, definitely would recommend this dealer and to ask for Turbo.

Claremont Toyota is great! All the team members so their best to accommodate guests, and make them feel valued and respected. They were very patient in explaining the process of buying out our current Toyota lease, and were not over bearing or pushy. Great great team, keep it up?

Claremont Toyota was pretty good to work with. We did everything online however they never contacted us back after a week so we showed up in person. Derrick was very nice and pulled the car right away when we told him which one we wanted. The music on the inside of the dealer was to much. Felt like I was at the gym working out. It was to loud to even talk so thankfully we were in a room that was quieter. Other than that experience was good

Disappointed with Claremont Toyota's service. I was quoted $1,500 or $12,000 for vehicle maintenance suggesting engine rebuild or used engine purchase. Went to an independent mechanic and the issue was resolved for less than $100.00 without needing a new engine. I felt robbed and very dissatisfied with your company's service. I will no longer take my business here. I had gone and gotten work from your dealer prior. I spent my money with you guys thinking I had genuine dealership guarantee and care. I see that the last thing you care about is honest service, the customer, and principles. You only see the money and price gouge as much as possible. Very sad.

What kind of dealer doesn’t do pricing over the phone? I’m not driving over an hour out of my way to find out if I’m going to be ripped off or not. The salesman kept saying “we never lose a deal over pricing” right.... you’ll lose a deal over an unwillingness to be straightforward with your customers though. I wanted a GR86, but I’ll happily take my business to Subaru and order a BRZ at sticker.

Kristina made my experience at Toyota a very pleasant one. She helped me with all my needs and was very friendly and confident! I will come back to Claremont Toyota because of her excelente service. Thanks for being awesome big time !!!!

I cannot stress this enough Edwin was absolutely amazing. He answered every question we had and was patient with us even when we weren't able yo decide about what to do he talked things out with us and he never tried to up sell us. We are now proud owners of a Toyota 4runner 2022 and couldn't be happier. If you're looking for a dealer where you won't get screwed and want to be treated with respect we suggest you come here. Ask for Edwin!!!!

If was my first time at Claremont Toyota, I came in for 110,000 service. Just coming from work to get the service done before I get home. I had an oil change and fluid service, something simple. I was done in about an hour and half. I'll be back for the next service. Thank you very much Claremont Toyota.

Honestly, this was hands-down one of the best experiences that I’ve gotten when buying a car. I have called tons of dealerships. And because of the car shortage, Claremont Toyota actually had the lowest markup price. Along with that they gave me the best deal. I had actually canceled my contract in Alhambra because the deal was way cheaper here than it was at Toyota Wondries. The customer service was spot on. Jacob who had called me before hand and was honest from the get-go told me exactly what he could do and gave me all his prices over the phone before I even went in. I appreciate all assistance. I will definitely continue to buy my cars from Toyota Claremont from now on.

Garrett is a great salesman, couldn't be happier with his service. He found me the perfect truck and I am in love. Moe was an awesome supervisor he made sure I was taking care of.

Good people to deal with. What I really enjoyed is that I didn't feel any pressure in buying my Toyota Camry. I was also happy that they adjust the price and options to meet my budget.

I purchased my first vehicle recently (2022 Toyota Tacoma) from Claremont Toyota. I've been to many dealerships in the past with friends/family to help them find a car and have always felt intimated or pushed by most salespersons. However, Claremont Toyota's employees and salesmen are very friendly and not pushy in any way. I made an appointment just to browse with Luis Turbo, and he was extremely helpful from showing to test driving and even advice about the market. After some thinking, Turbo was eager to help as soon as he could once I reached out again (as in the day of). I highly recommend Turbo to help you find the perfect vehicle, like he has done for me. Thank you again!

My wife and I bought two cars from Claremont Toyota. The staff was professional and pleasant. Joseph in finance deserves special mention as he walked us both through a tedious interstate registration process. It was amusing. The DMV was actually shocked that Claremont Toyota so expeditiously correctly completed the registration process. So yes I highly recommend this dealership.

Don’t trust them when you buying a car here for the lifetime oil change, they will start charge the labor fee for $89.99 after two years but oil is free. Ridiculous. I read some reviews people left before, this dealership was promise gave people lifetime oil change and which is lie to people to buy their’s car, after a period then find a reason to ask people to start paying some labor fees. When I sign my contract to buy the car ask them to write down their promise on the contract and they didn’t do it, they said they always be here for the service, and I will always get the lifetime free oil change, now they saying I should follow the contract I signed. Not honest to customer at all. And when I spoke with the manager he told me he is proud of their service. I didn’t sign the contract with him, but I think they all know theirs promises which they are not follow after while. I don’t mind to pay the fee I agreed. But lie to customer and being proud that customer are stupid. Yes. I see what’s the Best service from their mouth.

Start to finish, super easy process. Price was exactly what they said it would be and didn't have any of those ridiculous mark ups. They are easy to work with and got everything done in a timely manner even while being very busy.

I purchased my new 2007 Camry 15 years ago from Claremont Toyota. I have had regular service every 5000 miles at Claremont Toyota. Bert Gonzalez has been my service advisor for all of those 15 years. Bert has been friendly and helpful every time. I have never had a problem with Bert. My Camry has 145,000 miles and no major problems. I am very happy with the service and will continue with Claremont Toyota.

Worst customer service here at claremont Toyota. Truly unprofessional, my husband & I purchased a vehicle here in 2019 & our sales gal Dolores Leon used profanity in Spanish & at end couldn’t make the sale her boss came to finalize it. Days later she proceeds to take my husband’s number from company data not business related texts him asking him out. 🤮 We called to complain & nothing was ever done management handled things poorly. Service is another story they lack customer service skills & knowledge. We’ve never had any problems with our other dealers.

I just wanted to share my great experience at Claremont Toyota. I had been looking for a new vehicle since November at many different dealers. Finally at Claremont Toyota I received the help I needed. Jay Velazquez was so dedicated to help me find the perfect car for my needs and keep me updated with all the information I need it. Also Mohammed was very helpful in the process by guiding me with the technical terms when buying a new vehicle and all the features and adds on. The financial process was also a great experience with the help of Arturo, he was very patient and professional explaining me all the details. Janeth Mestas the customer relations representative was very professional, kind and very helpful as well. She always make sure I was receiving the attention I needed and all my questions answered. Overall a very smooth transaction and great experience. I'm so excited my car will arrive any day now!

Come here on a Wednesday morning for an oil change. There were a lot of people. I had an appointment. They called and sent messages to remind me of the appointment. It might take 4 hours on weekends like others have said, but it took about 2 hours for me like the service person that was helping me. Everyone was professional and courteous. Wait room is ok. Free water and other drinks. The service itself? I am not a technician or car person. Hahaha. So I didn't know if they do a good job. But my car came out ok at the end. To avoid the wait, maybe schedule on a slow day.

Unfortunately, I did not have the greatest experience here at this Toyota. Was interested in trading in my car and looking into a certain one I wanted. The sales rep walked way ahead of us (I’m wobbling to walk due to being pregnant), shows me two cars, did not ask what I’m looking for I had to tell him and I’m set on the certain car, tries to tell me about this other car I’m definitely not interested in , and after telling him “ya I wanted the Sequoia or if you guys have any used Tahoes” he didn’t even want to check inventory to see if there was any. Let me walk off without trying to get me to look at something else. Not the greatest costumer service.

I am only writing this post to share my experience with this dealership. Although all staff members are helpful and nice I am yet disappointed. When I first purchase my certified used car there was some unsatisfactory issues and took weeks to resolve, may I also add that the second day my car started to have minor problems which cause me to be without a car for three days. Because it already needed a new car part replacement! Although I was unhappy with my then recent purchase, customer service did what they could to make the situation better. (Took a while) But now it’s been a few months and I came across another problem, my car had a faulty battery. I know this is common in cars after certain years, but I find it strange that I had to replace mine so soon since my car is not even three years from being made. I replaced my battery but to my surprise the sales rep. Told me that the battery originally in my car was not it’s original battery. So putting two and two together, my car is on its third year with a third battery. I find this really odd and unsettling. So buyers just make sure you check the battery when buying a used car because apparently this dealership does sell everything used and replaced original parts with other used parts. Lesson learn and I would not recommend this place at all.

Best car dealership around. The people are genuine, and the prices are fair. We've purchased 2 trucks and couldn't be happier!! ❤❤ We'll be back. Thanks all.

Had a great experience saleman ismael greeted us and went above and beyond on demonstrating the vehicle completely satisfied with Alexander and Finance manager Juan Chavez making it easy for me…well recommended 10/10

The whole process went smooth the sales and leasing and upper management was great in this experience. making me happy with my purchase and also explaining everything I didn’t fully understand before proceeding to any commitments. I’m glad I came back to this dealer . Very happy overall

Excellent service. Went to have a recall done on my Prius. I made an appointment and brought it in 45 min early and they were able to accommodate me. They ordered me a Lyft to take me home and pick me up. While I waited for the Lyft I was told to help myself to the fridge full of beverages. The staff was all very friendly and helpful the whole experience.

We were having some trouble during checking in my vehicle for services We were told it was due to computer technical issues. I have to thank Merisala Guzman, customer relationships manager who helped us to address our concern promptly. We were pleased and Thanks Merisala, for stepping in for assuring our services were done timely and efficiently.

Best experience of customer service . Everyone welcomes you like a family . I've been going the last 30 years. I have purchased three cars. Purchased cars for my children. Best service for your car.

I was trying to buy a camry hybrid, I went to puente hills toyota and it was so horrible they are forcing me to buy a 10k mark up price tag and I felt pressure from the start. Then I tumbled upon Claremont toyota, right of the bat pedro a sales representative took good care of me. I never felt obligated and pressured. They offered extra things when i was signing and I didn't have to hear about it again after I said no. They listened to my counter offer and respected me as a customer, so I highly recommend Claremont and pedro. Also the guy who I signed the papers with is Juan. They are very respectful and values your opinion and whatever u want.

Jaime helped my family get the car of our dreams he took his time and showed us all around, he helped us shop like if we were shopping for himself. Joseph was the best help anyone can have to finance a car and he will explain and help his client as much as he can.

If I could add zero stars I would. This dealership is so unorganized. I left my car for service for what I was told would take several hours. I was offered a Lyft within 10 miles. I was dropped off locally with no problem. The dealership called when the car was ready. I was told that a Lyft would be picking me up. I waited in the pouring rain for 45 minutes and no Lyft arrived. I had a terrible time getting a live person to speak to at the dealer. I was left to wait outside for this Lyft driver that never came. One more driver, and another hour later and no one showed. I’m an elderly lady and have never used Lyft before. I had to call my son to order a driver for me. This driver came within 3 minutes. I went back to the dealer and explained my situation to the manager. I was not happy. I’m an old lady and had I known how complicated this process would be and that I was left to fend for myself for 2 hours, I would have taken my car to El Monte Longo. It’s a bit further but they never me down there. Do better, Claremont Toyota.

I went with a relative. She is still shopping around. The salesman was nice. The music here was so loud I couldn't really hear. It was like I was at a concert. It put me in a mood. Lower the music. What is the point of it. People are stressed buying a car. How could they think with the music so loud.

I have a 2021 Toyota Venza and it needed a check up and it had 2 recalls to clear up. They didn't have the part so I was sent home with a loaner car. After the 50.00 deposit (which was supposed to be refunded) and 35.00 (gas at the pump), then i was charged another 20.00 (from my "deposit") because gas was $6. 49 a gallon when I got it at the pump and it didn't hit the 'full' line. That "loaner" ended up costing me more than my original deposit. Note: the car rental place is third party, and is just inside the dealership. Still it wasn't cool they sold me the 10 yr/ 100,000 mile extended warranty saying they would have a loaner if needed. I only have 15,000 miles and 85,000 to go. :/

Purchased 4 new vehicles from Claremont toyota so far and had an excellent experience all the time. Awesome sales rep Jay and finance Daniel Vera.

I’m very satisfied with the service, this is the second vehicle I’ve bought, no actual the third and I have no complaint whatsoever. I won’t buy a car from anyone other than Hany. He has a way of making you feel like an old friend and makes sure that you understand everything and goes the extra mile to try and get you where you are trying to go with price and everything else that goes with it. The whole staff do what they can to make your experience at Claremont Toyota a really good one and that’s whyeveryone who buys a car there always go back there when they are ready for a new car. Great cars and trucks , great service and great prices. You can not go wrong at Claremont Toyota so if you’re in the market for a new car check them out and I guarantee you won’t buy anymore else. Big ups to Claremont Toyota.

Back in 2021 I have bought my 3rd Rav4 this one is limited edition through sale person by the name Hani. I can not believe that he promised me all weather mat right before I purchased this car. But yet until may 2022, it never came true. a bonified dealership that I have trust for my 3rd purchased have promised me nothing but. I guess after they got your money , sign the deal, they just left you in their promised. Just all weather mat, and you just ruin your customer trust. the weather mat is much more expensive than your customer trust? Better take the business elsewhere. Ow, let me remind you that on 2022 we came to talk to the salesperson asking about it, yet he told me due to shortage, they running out of all weather mat. What kind of business with large inventory said that? sahme on you Clairemont Toyota, Trust you no more

When I bought my car everything was fine but today (03-24-'22) I went to the service and I had a bad experience I made an appointment and even so they forgot about my car until 6:45 pm They gave it to me after the cashiers in the waiting room did not know anything and my cell phone died and it was a horror to wait for my car even if I have to pay at another dealership I will do it but in this place I will not return 😪😪

Very satisfied and happy with the service of my car at Clarmont Toyota. Candace did an excellent job with keeping me updated on my car during the service and got it on time. Thank you Candace Harrington!

My visit was great, bought my third car with the help of Armando Medina. He is very knowledgeable and willing to help me understand all the steps to get into my new car.

I have bought 3 cars from Claremont Toyota. My last 2 I have been helped by Gabriel A. He’s a outstanding sales man with lots of experience. He has helped me tremendously.

Claremont Toyota is AMAZING!!!! I worked with Turbo on getting the exact vehicle I wanted!!! Customer service was PHENOMENAL.. I would recommend and refer anyone whose looking for a vehicle to come here!!!! Thanks again Turbo

Replaced my air bag due to recall. They gave me an estimated time and it was done at the time given. Thank you for your fast service..

Made the appointment on the Toyota app and it went smooth from there, service department personnel were polite and service was fast.Thursday mornings are the day. Overall good

I loved the way everyone there at the Claremont Toyota are very professional, very welcoming, this is our second car with them and the paper work and signing was fast, all digital thank you again🙂

Yong Zhao, Mo, and Gabrielle are awesome dealers to work with. Very friendly and courteous. Would definitely go back in the future when I buy another Toyota and will definitely recommend them to family and friends.

Excellent customer service. I was in and out with a new car in less then 2 hours. Highly recommended.

Throughout the shortage of RAV4 I was able to get a fairly new preown 2022 RAV4. Like the thank Gabriel for helping and the managers over there. Definitely would go back in the future.

I had an amazing experience, i went in being a first time buyer, a low budget and not that great credit, I was helped step by step by Pedro Bernal, I honestly can believe it yet!!!

Honesty...integrity describe this great American family that ended up on the front page of the Times for "doing-the-right-thing...for us" (for a change!) The story goes...Toyota had a "re-call" but didn't fix the problem. The Hogan Family stood-up to the giant and said basically..."until you ACTUALLY do correct the problem (that is hurting our customers) we aren't selling any more!" Ouch! Oh Baby...that can hurt...Claremont Toyota is a leading sales point for Toyota's record breaking sales! In today's world when profit seems to replace morals...it's a blessing to see this company stand up for their customers. The Hogans have always cared for their community...for real...(not just for publicity). They are heavily vested in giving to charities locally. Care is their cornerstone of success! Real care, in this case may cost them money but that isn't what motivated their decision to stand-up for what's best for us. Integrity! A huge THANK YOU! On my top 10 Favorite American Companies P.S. Read Toyota's Review!

Jacinto from Claremont Toyota made our car shopping experience pleasant and easy. We didn't feel any pressure. Thank you Claremont Toyota!

It was very easy to deal with Luis "Turbo" Estrada, my sales. He was reasonable and straight forward. No surprises. In a year or two I will definitely go to him again when my daughter is ready for a new car. Turbo definitely deserves a 5 star rating.

My experience with Claremont Toyota was 10/10. I came in to look at a used Mazda at a Toyota dealership and I did not expect Jesse Alvarado to give me the full rundown of the car even though it wasn't even a Toyota. It was impressive to see how he was able to adapt his knowledge of a Toyota to a Mazda vehicle. He also did an amazing job with communication every step of the way. The Mazda needed some addition fixes and he was able to help me manage that process seamlessly. I was throughly impressed.

From the moment we stepped on the lot Marco and Pedro were awesome. Patient, professional, and worked with us in buying our vehicle. Momo made us feel welcome and did everything he could to help seal our deal. We are glad we purchased from Claremont Toyota.

Luis Medina and Joseph Zepeda were very kind and helpful from start to finish. This was refreshing after coming from a different Toyota dealership that was rude from the minute I walked through the door. I would definitely recommend dealership. Ask for Luis and Joseph…they’re amazing!

Not recommended to any they call me for new vehicles came in stock and i ask are you sure its in stock they said yes and they gave me an appointment to buy a new vehicle i canceled my day work and i drive about 2 hrs to get there after I arrived on time they said sorry yes we did call you but we have no new vehicles Available for now its out of stock , you have to wait . they does not care or respect about customers time .

I was trying to get as much info as possible online since I would be traveling over an hour to get to the dealership. I would not recommend Jacob. When I found a car I was interested in I was planning on putting a cash deposit down. Jacob told me not possible I would need pre sign a partial purchase contract. Why would I sign a contract for a car in transit. That's when Jacob started acting rude.

Thanks Zupe, you have helped me with the setup and explained all the electronic features of my 2021 sienna mini van that I call the Stormtrooper. Yesterday when I dropped in to check out a reset instrument message you personally quickly came out and reset it, you have been very helpful when calling you, about info on my vehicle. Thanks again.

I worked with Luis “turbo” Estrada. And he lives up to his name. He was clear, concise and efficient with my time and his. I really would recommend anyone to him because he really works to get your deal done, while attempting to make you happy. With the market the way it is I can’t wait to pick up my vehicle and shake his hand to say thank you. And a great praise to the sales managers and finance managers for being strait forward and honest with me. Hard to find that level of professionalism.

Wonderful customer service. Ceasars was super professional and helpful. He stayed with us from start to finish and helped us get the car we really wanted!

I just bought my very first car from Jacob Calderon. I got the Toyota Rav 4 XLE in the Lunar Grey color. I was very pleased with his professionalism and my experience there was awesome.

It's my experience first car with Claremont Toyota was 5 STAR. Very lucky and happy to meet the professional team Hany Gaied & Adrian Romero. Hany did an amazing job with communication every step of the way and try to help my budget. Then he directed me to Finance Manager Adrian Romero who was able to get my papers set and explain carefully about everything. It's my wonderful time, I love my car. Thank you to the Claremont Toyota team!

I took my brand new RAV 4 in due to an audio message i was getting about a communication failure. Two weeks out and I still do not have my car back. I keep on calling the service representative for updates but i do not get a clear answer as to when my vehicle will be done.

There was no sharks in the parking lot when I got there to look at a vehicle . When I need help it was there and very helpful with everything. No pressure to buy . When I found the vehicle I wanted the process went fast and smooth. Great group.. 👍👍👍

We had been looking for a car for 2 weeks and came in frustrated. This was the best car buying experience I have ever had. They were on it when it came to giving us exactly what we wanted.

Mickey and Jonathan were great at accommodating my needs! I got my car which I absolutely love and I will recommend them to others looking for a car! (:

Great place to get a selection of cars but not sure about the pricing that they're selling them for

Everyone was very helpful and the service was very good. My service person was very friendly and the maintenance on my car was done in a appropriate time .

Best experience Ive had and great people at that establishment, very professional and know there cars! Amazing Thank You Ven & Ernesto you guys are awesome!

I needed to return my TOYOTA RAV 4 lease and get a new one I went to other TOYOTA Dealerships and they said they have no inventory. I went to TOYOTA CLAREMONT and there I found Ernesto Rojas and Mr MOHAMMED and they helped me a lot in getting a NEW RAV4 (2022) . They helped me get the car I wan and the payment that I was comfortable with..THANK YOU GUYS..5 🌟

One week ago I walked into this dealership hoping to trade in my honda civic. The salesperson Brian Olvera. helped me choose the best car for me, he showed me all of the different models, safety features and most importantly the prices. I ended up driving away in a 2021 Toyota CHR all thanks to Brian who helped me make the right choice. I would recommend this dealership to anyone looking to buy a new car.

Appointment was made and I was still waiting for over a half hour. Had to leave because there was no straight answer when I can get my oil change done. People started getting there cars checked in even when they came 25 minutes after me.

I want to say that Marisela Guzman exemplifies what good customer service is. I had a situation with my vehicle and she went above and beyond to help me resolve this matter. Thank you Marisela!

I have had Tony Sanchez along with Hugo Ruiz as my service advisors and both did an amazing job with excellent customer service.

Service was great work on my 1998 Tacoma everything was done to my satisfaction and even recommend it some things that need to be done and I took care of them as well