First City Credit Union W 1st St, Claremont
+1 800-944-2200
https://www.firstcitycu.org/
250 W 1st St #150, Claremont, CA 91711, United States
Services
- Autoland
First City Credit Union Reviews
C
Can you give them 0 stars? They are impossible to work with, horrible customer service. I've attempted to do multiple simple stuff online (ie pay a bill, transfer money) and the website always says "this service is temporarily unavailable" and then have to call them and wait on hold for 2 hours to tell me they cant help me. Worst customer service I have ever experienced. I received a 2.7% APR rate with them but also had an offer of 2.85% APR from USAA on a $30,000+ loan. It is sad that I really wish I took the more expensive loan just to not deal with this Credit Union. Avoid at any cost if you do not want to spend hours on end trying to just pay your bill.
Mr. Howell, we apologize if you did not receive exemplary member service from us, may we contact you to try and resolve any issues you are having? Please email us at [email protected] and let us know the best way to connect with you. We are absolutely concerned with making your experience with us a good one. Thank you for your time. We are happy to note that you were able to converse with a First City representative today and talk over your situation. We hope that it was resolved to your satisfaction and we wish you well. Thank you
R
Not relevant to this branch, but avoid this Credit Union. In working with an agent for a mortgage loan, their agent displayed discriminatory sexism toward a new mother seeking a home loan, simply because she had a baby. The agent claimed “who knows if she will ever go back to work!?” Choose another credit union.
Hello – We are disappointed to read your post. May we contact you to talk about the conversation with our mortgage loan agent? If you’d like us to contact you please private message us the best way to reach you. Please also feel free to contact us at (800) 944-2200 or through email at [email protected]. We apologize and hope to get a chance to speak with you. Thank you for your consideration.
R
What thieves, charged me $10 to cash a $50 check, seriously? This is exactly why we need regulations on financial institutions so they don't profit mercilessly on the backs of working people. I will never do business with this company again.
A
The staff is amazing! At First City they care about providing excellent service. I recommend First City Credit Union to everyone.
L
Great credit union, friendly tellers and security staff, never had a problem with them.
P
The Claremont Location is just the best. All of the employees are pleasant, helpful, and knowledgeable of their job. Each time I have been into this location, I have been meet with outstanding customer service, smiling and friendly faces and been satisfied when I left the office. Thank you to all of the employees who work tirelessly, in the sprit of excellence to provide Awesome Customer Service to us all.
P
We have been members for 25 years. Used them for basic services such as checking and savings which is painless through the internet and via iOS and Android applications. Car loans rates are lower at dealerships only through specials. But regardless, these people treat us like welcomed guests, not criminals.
A
Not just relevant to this branch, but this is the most useless financial institution I've ever been with. From the customer service, ability to wire funds, withdrawal limits. Horrible. STAY AWAY.
C
Excellent customer service setting up new accounts and refinancing a loan. Thank you for quality customer service!
T
Credit Union is the way to go. I got a car loan approved within 24 hrs.
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FAQs
1. How Can I Contact First City Credit Union?
You can call First City Credit Union via +1 800-944-2200. You can access our online loan marketplace to submit your loan application as well.3. What Kind Of Services Can I Get From First City Credit Union?
First City Credit Union provides following services: '- Autoland
5. Is First City Credit Union An Agency Or A Lender?
First City Credit Union is a Credit union that accepts all kinds of loan requests including online installment loans. In addition, iPaydayLoans, as an online loan broker, can connect our customers with our panel of partner lenders to get loan offers with competitive rates and terms.
2. What Is the Address of First City Credit Union?
First City Credit Union is located at 250 W 1st St #150, Claremont, CA 91711, United States. You can search the address on the map software and visit them in no time.4. How Can I Request A Loan At First City Credit Union?
You can submit your loan request on their website. If you need other financial support, you can always click here to choose between various loan options.6. What Will Happen If I Am Not Able To Pay Back My Loan?
You can discuss the issue with your lender if you have trouble performing repayments. Your lender may change your repayment due dates for you to fit your financial situation at the moment. Visit our online platform to learn more information if, for example, you defaulted on your online title loan services.7. Can I Get Loans With Bad Credit from First City Credit Union?
Yes, it is possible to apply for loan without bad credit such as personal loans online from them. You can contact the lenders for detailed information regarding loan requirements. You can also check out our website to get instant loan quotes with bad credit-friendly requirements.