Citizens Bank Beacon St, Newton

Very convenient location for me. The tellers have always been very friendly and easy to joke with. Sometimes my day is very tense, rushed, and all I want to do is scream but, when I have to converse with persons as in this situation I need to joke around to ease that stress. The tellers here are so wonderful like that. They have always been very quick to answer any and all my questions with a very friendly smile. I never once felt I was intruding on their texting time like you find in some department stores. The bank itself has never been crowded when I go there. It is always clean and inviting. Just what you would expect from a neighborhood bank!

This bank is the worst. DO NOT GIVE THEM YOUR MONEY. This location and branch are shady as hell. Payment transfers are always late, and completely negative banking experience. Do not trust this bank with your money

Misleading..asked them for a service over the phone..they said they could do it only at the branch..caught an uber(viz expensive) to the place and they told me it doesn't work with the card I have.. I had told them over the phone that travel is expensive for me and to check and verify the details before I come down there but they didnt do their due dilligence :/

Great location. It's a large and well lit building with a spacious parking lot. They have two entrances, an after hours drop, and an ATM.

Staff could not have been more attentive. Roberta and the branch manager Jamie Cook are great resource for personal and business customers.