Chiphone Federal Credit Union W Beardsley Ave, Elkhart

I payed off my loan on my motorhome and had to wait 24 days before the title will be mailed this is why I'm no longer with Chiphone.

I would suggest using another financial institution. I had to withdraw all funds from there yesterday and close my accounts after a debit card was compromised. ChiphoneFCU will try to make you get all of your money back from all the places your card was used before putting it back into your account. No other bank does this. Oh and the five dollars that they require you to put in the savings account, you never wanted, they’ll keep that too. Bottom line, your money is really not safe here. And they would rather have you close an account than really help you if your identity is stolen.

I lost my wallet with debit card in it over two weeks ago.... I called to see where it was! Oh they didn’t order a new one when I told the lady to order it two weeks ago! Yeah now I get to go a whole month with no debit card cuz of her! As soon as hubby has time off work we are going to a different bank!!! Oh not to mention this is the second time we had this happen. First time hubby went into bank and ordered a new card cuz his was breaking (oh guess what they never ordered him one either). Shocking they never can do their job right!!!

Normally, I have no issues with Chiphone. But it seems that every time I call them, it starts out fine then I manage to get transfered and it's usually to a ride person who hurriedly ends the call afterwards as if I was just a hassle.

Really nice teller I delt with.

Never had a late payment on anything since ive established credit. I own a construction company and have tons of cars and credit card payments never been late. They send my morher in law a notice and not me that the payment was late and not paid. I will be reporting this horrible credit union!!!

Always very friendly.. only negative is that I just found out that they only report my credit to the transunion bureau! Went to get a mortgage loan and I only had one credit score! Wish I would've known this two years ago before I recieved my auto loan three them

Exceptional service! This was the best trip to the BMV I've ever had.

Is without a doubt the most business UNfriendly banking you will ever experience. Absolutely the worst mobile banking also. Go to Chase

Credit union staff are patient,great and friendly. I'll recommend to all family and friends!