Check `n Go Ross Clark Cir, Dothan

This place is amazing. Anesia was very informative and helped us greatly. They have my business ftom this day forward

Machines are always down takes long time customer service is great from the people there but from the actual company dog s*** I go somewhere else

Mrs. Catherine Weaver store manager at 3123 Ross Clark Circle STE 6 Dothan Alabama 36303 if you ever need anything from this company or type of business she's the most helpful sweetest lady I've been in the pleasure of meeting and doing good and fair to me and I will recommend her to everyone because she went to the above and more to make sure that I got just what I needed and I will be glad to see more businesses with employment with her skills and experience with the knowledge of what is best for you. I'm going to be putting in more reviews for the other companies that I have been in contact with with today and I will have the opposite of what she's getting from my review here. The Lady at check into go was so rude and I will be addressing the issue with her boss and review. But please come see this sweet lady here.

Service was great. Ms. Anesia, and Ms. Catherine were so professional and went above and beyond to help me with my financial needs. Highly recommend anyone to do business with them. Awesome experience.

If you get approved online and for a big loan, don't get excited til you read this.....spoiler, it ends with the police looking for me about a $5k loan that I didn't even take out. Beware, Not worth it!!! Maybe for $500 but for loans over that you don't actually get the money!!! Forget what it says online...... I'm a college professor (PhD in Renaissance) turned into a social media advertiser for small businesses, and I applied for an installment loan online at a local ChecknGo in Dothan that I pass by frequently. Got approved for about $5k and I needed it for my growing business. I called the location and verified the loan and the amount. I wasn't in a rush to complete the loan (it wasn't like an emergency); it said I had 3 weeks or so with the approval. But I sent in all the paperwork they required within a week, then called and verified everything before I came to the store about 10 days into this and had an appointment. Well, I found out that they can't serve you if you are a minute late, like at 6:03pm when they close at 6pm. Okay, I get it, but it didn't appear that the Dothan location was very customer service friendly from this interaction and failed attempt to close the loan. So I left with no loan and applied for a loan closer to my actual house instead of on the way to work. Turns out, different stores give different approvals, and the best offer came from the Dothan store. So after another week, I checked my approval online-good to go-- called the store about 20 days into the loan, and by now they know me,. They confirmed all was good. I went to the store to close the loan after all this time. Turns out the lady wasn't feeling it that day, Anesia, I believe? And decides to turn the loan down after nearly 3 weeks of paperwork and me trying to get to the store to complete the loan. Why? Well, I had applied to a few other locations, she said.....No kidding, to look for better customer service and get around this spitfire employee. So she said that because I applied to other places, she was denying the loan??? That's a new one. 5 thousand dollar approval, send in the documents they needed for weeks, call the store, verify all is good, and still you are actually denied. So I sat down in the store confused about what to do or how they could do this and waste so much of my time. I didn't yell. I didn't curse. I didn't approach anyone. I got the idea to call the 800 number and see if corporate could intervene. Then, when Anesia got an inkling that she wasn't doing the best job or treating a customer right, does Anesia fix it?? Nope. Instead she lies to cover up how inept she is and how she yanked me around for all this time and thinking I was getting a loan and said that I was making her "feel uncomfortable." So being in such an "uncomfortable" position, she naturally did what anyone would have done........pressed the panic button and said police were on their way. Wait, what? I was on the phone telling corporate that there is a problem at the Dothan store and I couldn't complete my loan because Anesia just wouldn't do it and the store hit the panic button? Like in the movies? This is real people. You can message me. I left shocked and called police to tell them what actually happened, but before I finished the conversation, an officer pulled me over with lots of questions about how I "harass" employees at Check N Go. I'm in my 40s and never had anything like this happen before (and have no record by the way). Just wild. Loan approval--to incredibly poor service---to a crazy freak out who called the cops. The officer told me that I am trespassing if I go back on Check N Go property. What the hell is wrong with this business.

Ms Catharine was excellent!! I received an insurance check that I had an extremely hard time cashing at several banks and check cashing centers. She was not only able to cash my check but she provided awesome service during the process

Mrs. Catherine is always so kind and explains everything thoroughly! She's always has a great attitude and helps in any way possible! Thank you for everything!

Anesia was absolutely amazing in helping this evening. I am so very pleased with my experience with her and definitely will be back to see her!!!

The service is remarkable and the personal attention that I experienced was unbelievable; I never imagined that I would be treated so well when I went inside. I would willingly recommend you to anyone. Keep up the good work, you are wonderful!

We highly recommend Check 'n Go in Dothan! We had to drive up from Florida which to some isn't too far but after you have worked all day and trying to speed up there before they close at 7 is a rush and hassle sometimes, but I must say the ladies there were the nicest, most patient people! They went through the whole process of the check cashing we needed and didn't take long at all, loaded it right to our prepaid card we already had and money was available literally in seconds! Will definitely be back next time we have to cash a check!!

Catherine is extremely helpful and patiently provided answers to my questions. She got me in and out in a timely fashion and handled all of my needs. I would definitely recommend this service to my family, friends and anyone in need! Thank you!

Excellent service with my loan! I felt Catherine explained everything for me and I was comfortable with the terms of my agreement. I would recommend this location and Catherine and her friendly staff to everyone who needs help.

I want to this is salesman for the first time then I have to highly recommend it. The customer service was unbelievable. Especially in a time where customer service is or good customer service is very rare. I believe the lady that help me was Kathleen I'm hoping I have that right. My driver license for some reason would not go through. I was approved but could notng get my cashunless my driver's license would e scanned. She easily could have told me that I cannot get my cash because of this problem. She diligently worked it out for 25 minutes until she was able to manually scan it if I understood the process correct. So I know this is a long post but I just wanted to show my appreciation for her efforts. Plus she was so polite and kind.Highly recommend

Anesia is absolutely wonderful! She was very professional and did everything in a timely manner! I will definitely be coming back!

Manager is rude!! Stated people with low credit scores could be potential criminals and thieves!!! I hope no one with low credit uses this place again as that's most of their client base!!!!! Had me blocked on a job search site because I respectfully questioned the hiring process never cursed or attacked her! Specifically told her that I wasn't upset with her or any low level employees but it was corporate that I questioned on a moral ground! Never will I use this service if the need arrived and I'll let everyone I know to go else where!! Will be contacting corporate about her representation of her job and company in the community! And how she treats others while representing that company!

Replying to the previous review about the manager saying people with low credit score could be potential criminals. Are you sure it was check n go and not check into cash? I always receive great service and they always treat me as a priority. Their very professional and always greet with a smile. I just can't see them saying that. The two ladies in the office always go above and beyond for me.

ANESIA and MISS KATHERINE were AMAZING. They walked me through every step and were patient with all my needs. I appreciate them both.

Th customer service I received from Catherine and Anesia was excellent! I was stressed and they màde the process painless. I will definitely be back in the future! 😀