Chase Bank Avenida Pico, San Clemente

We walked in the Ave Pico location with 11 minutes until closing to apply for a card and was told by an employee that the only person who was able to assist us was busy with another customer and we’d have to come back tomorrow, kind of rude I know. So basically they closed at 4:49 in my book because they weren’t able to help us. I’m sorry but when I worked at a bank, if a customer walked in before closing we stayed until that last person was helped. I understand that they were closing in 11 minutes, however we work jobs as well and made it as soon as we could before closing time. We should have had plenty of time to apply for a card and the employee telling me that there was only one person that could assist with that was a little ridiculous

The tellers here are both afraid to think and unable to execute more than simple transactions. Recommend using ANY other location or bank for that matter.