Chase Bank Sunrise Hwy, Bay Shore

I just pulled out of the drive thru. The woman who helped me had such an attitude. She was talking down to me. I never had a problem here before and never posted a review. Don't bring your problems to work lady

Love the bank , customer service is 10/10 , and withdrawing and depositing money is fast and super easy

So today, Chase reversed my check, 3 days after I deposited it from another bank due to suspicious activity leaving me 1850.00 in a hole. I really don't like banks that are not customer friendly, not towards the customer but more towards the protection of their money. I don't like calling customer service who can't answer my questions and keep passing you from one rep to another because they are higher up and MIGHT be able to answer my question. This is covid times here, scams are running wild. Chase is suppose to protect the customer, not by taking a pending check from another bank and clearing it, then reversing it 3 days later, wiping out their customers account. You are suppose to either keep it in pending so the customer doesn't take it or at very very least, tell the customer this doesn't officially clear for 3 to 4 days. A few simple words go a long way. Please Chase rep, don't tell me these scams are common and happen, that doesn't make me happy. You're the bank, you know more details of the inner workings of the bank then me. Do more and refund my money, retrain your staff, protect the customer or just get out of the business and close shop. How many more people have to lose their money????

Unhelpful, unprofessional, and the employees don’t want to help the clients. Definitely changing banks.

Horrible I have a Chase acct and they charged me $8 to cash a check from a Chase acct! Fees for everything!

They have long lines it doesn't help when the customer and the tellers have an attitude. the tellers should know better

Been banking here for twenty years and have been very pleased with this bank. Nice friendly staff and nice programs are available,Thanks!

It's always great seeing the same smiling faces. Always welcome you and know your name. Specially in the time we are in now. The people in the Banks.( Or at least mine) are working there butts off. Please be nice and give your self extra time. They are an import part of our Community as well. Much Respect and Thank You

There are 2 outdoor ATMs if the lobby is closed, plus 1 drive through ATM on the north side of the building.