Century Bank N Riverside Dr, Espanola
+1 505-367-1200
https://www.mycenturybank.com/
322 N Riverside Dr, Española, NM 87532, United States
Century Bank Reviews
C
One star is due to the drive-up ATM located on 322 Riverside Dr. I presume there’s an auto-shutdown on ATM machines if they malfunction or possibly run out of cash to dispense?? Not the ATM machine at this location nor is there a contact phone number, for customers to call for assistance/issues located anywhere on the machine. I tried to use the ATM on 7/28/21 to make a withdrawal and was met with the continuous whirring sound of the machine attempting to count out the funds. The noise continued with a message on the screen prompting me to take my money and receipt. EXCEPT I couldn’t take the money or receipt because, although there was a little green light flashing, the little door that is supposed to open so the customer (that’s ME) is able to retrieve their money WAS COMPLETELY CLOSED, SHUT, NOT OPENING!!! Then a message pops up on the ATM screen alerting me the transaction has been cancelled and my account hasn’t been charged. WHEW! Next, I watch as the receipt slides out and I reach out to grab it only to read the message....WITHDRAWL $xx FROM CHECKING TRANSACTION COMPLETED SUCCESSFULLY. Nope, there was no success on this transaction, NONE AT ALL!! I even tried a lesser amount thinking that maybe the machine was getting low, no money given!! I will be at the bank first thing when they open so that can correct the error of their ATM immediately. Because as the ATM footage will show, Me sitting there waiting to get my money and then sitting on the phone forever with the issuer of my debit card and then some strong expletives as they give me a response that was less than acceptable regarding the amount of time they need investigate and to get the money back in my account.
Caitlin, we are so sorry that our ATM was not working. Please know that if you had to use another ATM because of this outage, we are more than happy to refund any fees you were charged because of this inconvenience. Feel free to contact Theresa Lucero, Branch Manager of our Espanola Office to let her know how we can help. She can be reached at 505.367.1208. Once again, our sincere apologies for the inconvenience this caused to you.
K
The customer service is very professional, friendly and personable. I'm very satisfied with banking here.
Thank you so much Kelly...we appreciate you!
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FAQs
1. How to Get Access With Century Bank?
You can give them a ring by this phone number +1 505-367-1200. Or you can enter their official website and fill in the request form online.3. How to Apply for a Loan at Century Bank?
You can enter their official website and fill in the request form online. If you are looking for payday advance loans, you can turn to our website for more details.5. What Can I Do if I Fail to Repay My Loan?
You can talk to your lender if you feel it hard to repay the loan on time. Different lenders have different solutions to late payment. It is advisable to read carefully before signing the loan agreement.
2. What Is the Location Of Century Bank? How Can I Find It?
Century Bank is located at 322 N Riverside Dr, Española, NM 87532, United States. Please carefully check the map and locate the easiest way to access it.4. Is Century Bank an Agency or a Lender?
Century Bank is a Bank. To make things easier, iPaydayLoans allows you to access a wide range of reputed lenders over the internet. You can click here to secure a small personal loan with no credit check.6. Does Century Bank Offer Loans With Bad Credit?
Yes, but if you want to boost your likelihood of securing a loan with bad credit, we can help you out! Just turn to our online service to get a personal installment loan even with your low credit scores.