Central Valley Auto Group Mchenry Ave, Modesto

Relaxing, no pressure, straight answer, I had my own bank I thought. my own bank said trust these guys to save me money. They took care of me I could not ask for a better experience. I am happy. They had an inventory that i could look at low end models and high end and decide. Highly recommend I will return. The finance manager was supper cool didn’t pressure me to much and explained all my options. Jeep lovers beware they like Jeeps here.

Scheduled an appointment to look at a vehicle and had set up a time to look with William. One of our family friends daughter just started working for the dealership and I had Stephanie help me .. William acknowledged my wishes and helped Stephanie with one of her first transactions.. Very professional and also courteous. This is our 3rd purchase from this dealership .. Evey purchase has been very pleasant. Highly recommend these people A++++ Also delivered to my residence..

Just traded in my Jeep Grand Cherokee for a Jeep Gladiator. I went in on a Sunday to get my car appraised and test drive the one I wanted. My sales guy Shareef was awesome! The whole trade in and purchase process was so smooth and easy. Shareef was never pushy trying to make a sale and he was very informative about the process and very friendly. I definitely recommend Central Valley AND Sareef for you next car purchase! Thank you guys!

Just bought a new RAM 1500 from this dealership and had a great experience. I don't live near them and had requested to figure out the deal virtually. They were very accommodating, quick to respond, offered a fair deal up front, and even delivered the truck to me! I had spoken with numerous dealers across the state and these folks were by far the best to work with. Highly recommend them.

My overall experience with Central Valley dealership was absolutely incredible! The environment was very welcoming, not to mention my sales rep William Palma was hands down the best customer representative I have ever had to deal with! He was very knowledgeable in his area of expertise and was there for me every step of the way from building my Jeep online all the way up till I drove it off the lot! I highly recommend anyone who wishes to buy a car in the Modesto area to find walk into that dealership and ask for William, you will not be disappointed! 11/10!!!!

I'm definitely writing this review for the outstanding customer service I always get at Central Valley Chrysler dodge. Cesar Martinez is one of the best or actually the best sale rep I ever did business with on purchasing my vehicles with. I've bought over 7 vehicles with Central Valley personnel and for my business. I highly recommend if your in the market for a business vehicle or personal ask for Cesar Martinez, thanks for everything Arthur Rodriguez

I went in today on a spur of the moment not knowing the outcome would be me driving away with my dream car!!I was immediately greeted by Shareef. Made me feel welcomed and went above and beyond my expectations to help me get the car I’ve always wanted!! He was very honest and knowledgeable with every aspect of the car I highly recommend this place! This is the second car I have gotten here and both times the experience was great!

Just got my jeep wrangler sport s with central valley jeep. It was a 4-month waiting. However, our sales agent Stephanie did a great job and she was very professional and very helpful in the sales process. Also followed up with us about how we liked the wrangler after the sales. It was a great experience to pick up our jeep wrangler and we love the wrangler so much.

Went in with our trade in. Offered Kelly blue book value. Ran our credit before they even showed us the car. When we declined the offer my husband went back inside to get the keys to our trade in. They tried to pressure him into taking the bad deal. Only talked to my husband not me. Will not go back. Only two stars because the salesman was nice.

Humberto made are experience top notch!!!! We came in looking for a car, he wasn’t pushy to help us just helpful. He even brought it to are house so we didn’t have to wait hours for finance department to complete.

Have had to take my Jeep wrangler here a couple of times for minor services with no issue(until recently), Thankfully they provide shuttle service. GET A SECOND-THIRD OPINION ALWAYS! Original issue: needed to change the oil on my Jeep, guys at jiffy lube said they can't change it because it has a special cover that only Jeep can take off in order to change the oil. New issue: The man who I spoke to at Jeep said that the cover was broken and rudely blamed me for doing so. I'm not well versed in cars and the jeep was preused when bought and believe it may have been the previous owner. The man said it's broken and won't be able to function and that I can't change the oil unless I replace it which was well over $2,000. Clarity: I paid a deposit but went to the original place I purchased it (Roberts auto sales) to tell them the issue. Thankfully Roberts have their their own mechanic. Their mechanic was able to change out the oil and said yes the part is broken but still usable and in no need for it to be desperately changed like that jeep staff member made it sound to be. Resolution: I went back and asked for my deposit back and told the man exactly what occurred. All he could do was look like a deer in headlights, get mad at the Roberts mechanic and stammer. Advice: Do becareful when going in as a lone woman with no mechanic knowledge. Always get multiple opinions for any car issues. I'm Quite upset as I've always trusted this establishment, but they have some seedy characters lurking in their staff.

I got a beautiful 2022 charger and I love it. The salesman Shareef Was friendly and made the process easy. I couldn't be happier with my new car.Thank You All

Great experience, left with the perfect car! Anthony D was extremely helpful and was able to make the process easy and quick. Would purchase a car from CVA again!

Went in and was assisted by Eden Isaac And it was A great experience! They took the time to explain things and kept my boyfriend and I in the loop at all times.i am a returning customer and will definitely be back again!

So I bought my car in November purchased the auto butler, it turns out it's not how they described it. And I went to get my oil change I paid of the vacuuming and look at the mess they left. I was so upset. After 3hours they still wanted me to wait so they can do their job after I already paid them. The guy did give me my money back but was surprised i lifted the seat. I would assume if your vacuuming a car you lift the seat to get to the 3rd row. He seemed a little upset at me becouse i did not want to wait and i had to push to get my money back instead of him just offering it and offering to clean it that's a horrible customer service if it was my buisness i would have wanted the customer happy. Not having to ask twice for the money back.

1st off this is my 1st review ever & Central Valley Automotive should be recognized for it. We have purchased a few vehicles now from Central Valley Automotive for our Company, Cesar Martinez “Commercial Manager”, is very informative & worked hard from start to finish to find our trucks and get them on our business shops driveways. Being we were a new business it was much harder to get approved for financing, but Jeff Surber “ GSM” & Lance Hughes “Sales Manager” got it done relentlessly when others couldn’t. Financing was all so pleasant too, thank you Brenda Rosales and Vance. You can tell this place is a family owned business because they truly care, Ownership have built built a great group of people here, I have no reason or want to do business anywhere else.

Shareef did an amazing job with helping us make a big purchase! He didn’t pressure us at all and made us feel welcome. If you need a vehicle I would highly recommend going to him!

Nasir and Jeff took good care of me and gave me one of the best, if not, the best experiences that I have had a dealership. Great customer service and financing department. Did not feel any pressure or have anything negative to say about this dealership. Overall experience was a great one!

Went in originally to purchase a challenger, had one reserved just waiting for it to arrive. I went back in and test drove a 2021 charger, they matched the trade in offer on my cx5 and we were able to negotiate a deal on the charger that met my needs! Fantastic respectful experience

We came from Frezno to see Nasir my friend bought a Jeep from him, best customer service we like Central Valley Automotive and we buy more vehicle only from Central Valley Dodge Jeep and from Nasir. Thank you Nasir!!!!!!

Took my vehicle to get fix of multiple issues, it was there for 3 days and somehow they managed to not fix anything and still charge me over $300 just for checking. I guess that is also my fault for buying poor made american cars.

Came in on the 18th of March as a first time buyer, and Josh was very helpful and informative! I came out with the exact car I wanted! Thank you again Josh

Humberto Romero is an outstanding salesperson. Knowledgeable, efficient and calm…made the whole experience easy and stress free. Thank you Humberto!

I had a great shopping experience, Shane was really helpful, thank you Shane for making sure everything was going well and smooth and everyone else that helped me with the buy thank you

The process of ordering my Jeep was made so easy and was done in a timely mannered way. The sales rep Cesar Martinez and Hector Hermosillo kept me in the loop throughout the waiting period and after I received my Jeep. Thank you for such a great experience.

Sale was good. After the sale was horrible. I have a small scratch on my truck ½ inch on the door handle cover. They said 3 days to fix this and no loaner vehicle. They lost the spare key and owners manual. I still haven't received the spare key. I will not be doing any business with this company. I searched for the truck I wanted and they were the only dealer around with what I wanted. I should have waited. Don't take ownership of the vehicle if it's not in perfect condition. Spend 50K on a new Ram and getting the shaft after the sale.

Anthony is very knowledgeable and professional. He made our experienced very smoothly. I would highly recommend his service to anyone who wants a great service.

This is our 3rd time we buy car from Central Valley Automotive, Nasir is the best salesman we get the best deal from him and he take care of us every time. If you want the best deal see Nasir Salehzada.

Bought the SRT for my mom great customer service from Nasir Salehzada I recommend everyone to central valley dodge great service

Nasir was very helpful and accommodating. He made the buying process as quick and easy as it could be. We are happy with our new Gladiator, the price we paid, and the extras we got. If it wasn't for him and the way he handled our business we wouldn't be as happy as we were! A shout out to Brenda as well for all the help getting us into our new truck!

I came in to buy a car because i was in desperate need of transportation if i wanted to keep my job. I was already in a pretty delicate situation to begin with, so when I say the service we received upon arival was enough to put all of anxiety at ease, know that made my whole day. Shareef made everything easy and simple to understand, as well as making us feel like a family member that just came in for a visit! Considering this was my very first car buying experience, i hope everyone always recieve this kind of service. You guys make me want to come back, even though i know i wont need to for some time. Thank you for the 5 star experience!

Couldn't be happier with my experience. Izaak was thorough and responded to all of my emails leading up to my visit. Monica made the entire process as smooth as possible. She had the car ready for me when I got to the dealership and even picked me up from another dealership. They were even able to beat the rate I got from my credit union.

After I purchased my car I was ignored for weeks after I was told to schedule a touch up and to get another FOB. We finally get there and the detailer wasn't even scheduled for the day. Wasted a whole day for nothing. Less then 40 days after purchasing my vehicle, both front tires shredded on the freeway. They sold me a car with worn tires and never apologized. I had to demand reimbursment for new tires from their GM. Horrible experience - do not buy a car here.

He was very helpful,patient, and kind! I was able to choose my car with no pressure! I also liked that he was honest and kept his word! I got the car I wanted for a great deal! I’ve had my car for two months now and runs good and looks good! Thank you so much Sharif! I really appreciate it everything you have done for me!I I recommend anyone that’s looking for a good vehicle to go to Central Valley Automotive and ask for Sharif!

Love the place, got me in and out very quick and easy purchase process. Alberto did a great job walking us through the process of picking up our new vehicle, I really recommend Alberto!

We weren't sure if we were planning on purchasing a vehicle. Shane came over and greeted my husband and me. Sure enough, he was really nice and easy to talk to. We told him our finances and tried to work up the deal. I felt in my heart that he earned our trust. Ended up getting a good deal on the Jeep Grand Cherokee.

After months of searching for a minivan(yes I'm minivan guy now) for the family we seen some on their website and decided to go in to check them out. We were introduced to Hector who showed us the minivans they had on hand and we were sold. He was definitely knowledgeable about the different vehicles and helped us decided on the right van for us. From salesman to the finance guy Josh we definitely had a great buying experience. One bad thing I can say even though they ended up helping me every step of the way is that unfortunately the car came with a pair of bad sounding speakers but Hector helped me out and put me in touch with service and they were fixed. Thank again guys!

They are extra rude, not accommodating, takes forever to book an appointment for service and when you have it booked even when service takes more than 4 hours to fix Jeep’s recalls they don’t give you another car and we had to spend hours around the mall till the get our car fixed.

Stay away from this predatory place!!!!! They are major scam artist's in the sales, finance department, and the service center!!!!! I've dealt with all three!!! STAY AWAY!!!!! Update! No problems with my truck and I get two lights that came on at the exact same time I opened the hood and noticed some sort of fluid on the engine I suspected was coolant! I scheduled an appointment with ram and when I brought my truck they wanted to charge me $150 to inspect my check engine light and another $150 to inspect the other related notification! So in total just to inspect the truck it was $305!! I asked about brakes they told me without even looking I needed new rotors when another dependable brake shop had recently inspected and told me I only needed new pads and had already priced it $100 less! At this point I had then opted out of the above services and chose to just get an oil change and some warranty/recall work! After I declined their scam services the salesman slammed the papers in the trash with a nasty look on his face! The next day I took my truck to get new brakes the shop had inspected the engine and informed me my truck was almost completely empty on coolant! A related problem to the light non the less but eitherway ram didn't even inspect the coolant and let me drive away like that! There 27 point inspection with the oil change should've covered that! I should've been informed! But they were petty! With nothing at all informing me I was low on coolant! The "GM" then called after my review and asked me to in his exact words hold off on getting my truck fixed because he wants to see what he can do!!! Now a week later he hasn't even called back but he responded to this review! Why did you even reach out to me? I wasnt going to accept anyways! I would'nt take my truck back here if they offered to fix it for free! There are more trustworthy people all around modesto charging less! Do not give these people your money!

Couldn’t have had a better experience here with Mike in purchasing my new car ! After going to a few dealerships and not being able to find the right vehicle I decided to take one more chance and stop by here... I am so glad I did because he found me the right car made the transaction so easy and smooth from beginning to end. I would definitely recommend him to all of my friends and family.

I went to Central Valley Chrysler Jeep Dodge in Modesto for a new truck. I was greeted by Shane Smith who was fun and fast to work with, and he hooked me up with a great deal. I would highly suggest asking for Shane to help you out with your needs. If you know what I mean.

Nasir is a great sale rep, he went out of his way to help my friend and I to get everything we wanted and not to up charge us like the manager wanted to. He’s the best and I’ve bought several cars

The experience was amazing! I highly recommend Hector. The guy went above an beyond for me to get me a great deal. We spoke on the phone and most dealerships I spoke to brushed me off even though I was ready to buy that day. When I got on the phone with Hector we was instantly helpful and a true professional. We were able to get the deal pretty much worked out over the phone and when I came down to the dealership he had the car ready to go. It was my first time buying a car on my own and they made it an awesome experience. Shout out to the financial manager I feel terrible because I can’t remember your name but he did a really good job of breaking everything down for me so I understood what I was paying for and signing. I would highly recommend these guys man. I never felt like I was under any pressure while I was there. BTW this Scatpack is a monster.

Came in July 2nd purchased a truck and they couldn’t secure financing , had to sign a new contract because they couldn’t find financing and it’s been almost a month and was told everything was good for the second contract and it’s been 3 more days and STILL NO financing. I do NOT feel comfortable driving a vehicle that isn’t financed or fully owned. Next step is getting a lawyer involved since Brenda thinks talking over someone that’s already expressed how irritated they are because this has been going for almost 30days is going to help! I would NEVER purchase from them again.

William Palma did an excellent job in assiting me with my new vehichle purchase. The car wasnt not on the lot and due to arrive and he patient with me as I anxiously awaited its arrival and was so increbily helpful through the entire process.

After having a not so good experience at the turlock dodge jeep branch, we decided to give the modesto branch a try. I called ahead to set up an appointment & upon arrival we were greeted by our Sales Jeep expert, Shane Smith. Who not only went above & beyond with his hospitality but also his knoweldge on Which jeep would fit us best. We thought we weren't going to be able to come to an agreement or even a suitable price on which car we could find. We even left the lot feeling defeated because we initially couldn't close a deal or come to an agreement but Shane Smith was still trying to get a deal & not only did he do just that, he got us a very good deal on the exact Jeep & color we wanted. He still fought for us to get into the Car we wanted. Even after we left the lot. So we came back & we were able to close on a Jeep Rubicon 4xe. He's an amazing sales associate & just all around genuine person. We had an amazing experience purchasing our car from them, especially since our Sales Rep, was awesome! Highly recommend!!!

Great experience and customer service oriented. Made an appointment and I had the pleasure of being assisted by Anthony. Drove 2 hours and he definitely made it worth my while. He made the experience wonderful. Highly recommend his service. Now I am a happy owner of a Jeep Rubicon Gladiator! Thanks Anthony!

Our experience at this dealership was amazing! We had been looking for the Jeep Rubicon 4xe for a few months with no luck but some how managed to come to this location just in time to score our brand new car! Hector went above and beyond to make sure we left with our dream car. Highly recommend asking for him when you go to look at cars! Vince was also great to work with and made sure to explain all the financial aspects of the purchase. Can’t say enough good things about our experience at this dealership! 10/10 recommend 😁

This is my first experience buying a RAM vehicle and with the current short supply of new inventory I had to make a 5 hour trip to Central Valley CJDR to find the new Promaster City that I wanted. I was worried about the long journey from the North coast to a dealership that I had no knowledge of, especially since I was trading in my car to purchase the new van. As it turned out, I had no need to worry. From start to finish the service I received was nothing but exemplary. I worked with Shareef (sales) and Lance (finance) and they were both friendly, knowledgeable and professional throughout the entire purchasing process. It is refreshing to find honesty and integrity in a time when lack-luster customer service seems to have become the standard is many businesses. I have no hestitation in recommending Shareef and Lance at Central Valley CJDR. Thank you both so much!

Cesar Martinez at CJDR did such an amazing job for us with our new 2022 Jeep Grand Cherokee. First time buying a new car and made it really easy and joyful experience!! Thank you again!!!

This dealership provided us with an incredible experience!! We'd been looking for a Jeep Wrangler 4xe for quite some time! Shareef and Hector went above and beyond to find us the vehicle we wanted at a very reasonable price! This dealership and their staff are highly recommended, as they were very helpful throughout the process of our purchase of the  vehicle!

I ordered and built a 2021 Jeep Wrangler Sport S from this dealership. My first time ordering a new car, and the experience was excellent! Shareef did such an excellent job making sure I had all of my questions answered and really helped make the ordering, buying, and receiving process so easy. I have no words to express how happy I am with my new Jeep. The process was really great, and Shareef really took the time to know me and my family, and was just as excited as I was in my journey for my new vehicle. I really can't thank him enough. He went above and beyond. Anyone who is looking for a new vehicle, I am going to send them his way. I am always going to be buying my vehicles from Central Valley Dodge Jeep Ram, thank you all so so much! I LOVE my new Jeep so much!!!!

We had a wonderful car buying experience! Nasirr was polite highly knowledgeable and extremely helpful during the whole process. From Jeff in management to Brenda in finance service was exceptional. I would definitely recommend this dealership to friends and family. Thank you!

Had a Great Experience at Central Valley jeep. Nasir was very professional and made everything very easy for me and my family. Highly Recommend his Service for the purchase of your next vehicle.

It was great doing business with Nasir. He’s been very helpful through the whole process and explained everything very throughly. He consistently kept me updated on the status of my vehicle and was very professional. I highly recommend him and this dealership.

Service was excellent from both of the guys who assisted me with the purchase of my 2022 Chrysler Pacifica Hybride: Niser and Shane. They are both friendly, patient and well informed gentlemen. After ordering the vehicle I was regularly kept informed on the delivery process. On picking up the car Niser spent time well into the evening going over the vehicles controls and accessories. It was actually a rather enjoyable experience. Thanks guys.

Friendly customer support and service, parts and labor rates lower than in the Bay area. Full line of certified mechanics on duty. Centrally located at the corner of Bangs and McHenry Av in Modesto, CA. Business Hours: M-F 7am- 6pm Saturday 8am to 4:30pm, Sunday Closed

I ordered an ecodiesel gladiator from Nassir. It arrived in 2 months from the factory. I have used the dealership on 2 occasions now to purchase a truck. Very good in every aspect. Treated with respect to me and for my time. Nassir is very honest, I trust the dealership.

I had app. For my 2017 jeep grand Cherokee trail hawk for the start stop switch hesitation when the vehicle restarts. It seems to have a to long of a pause in the restart. The service Advisor informed me that all they could do is charge me there Fee to check and see what the problem is. I purchased an 10- year/ 100,000 mile extended warranty on this vehicle "Through Central Valley Chrysler Jeep their own warranty" When I purchased the vehicle new. So evidently purchasing a Chrysler Jeep extended Warranty is not worth the extra money they charge you when you buy a Vehicle and when you need to use they can't tell if the work is covered. I don't feel this was handled very well with the sevice Advisor or Central Valley Chrysler Jeep at all. VERY DISATISFIED JEEP OWNER.

I recently purchased a 2022 Dodge Charger GT.. I received excellent customer service and I’m very happy with my new purchase!! Thank you Humberto Romero for being so helpful and getting me into my dream car!!

Recently purchased a new Ram truck and had a great experience, start to finish. Brought in our lease( it’s a great time for low mileage newish pre-owned cars ), picked out a brand new Ram and left in just a couple of hours. Our sales rep Shane Smith made the process painless. The sales manager Jeff Surber was professional and precise. Would recommend them to any one I know, hands down.

I was very pleased about the customer service provided by Nasir Salehzada at this dealership. More importantly happy with my new car. His honesty and his kindness was beyond measure. 100 % satisfied. I recommend every one to this store and Nasir

I was not a normal customer and I told them that coming in the door. I thought they were going to give me a the brush off because I was the mom of a finance manager from another dealership and I was only trading in my beloved Charger RT out of need for a big powerful truck to pull my RV. But, instead, Hector was compassionate and went to work straight away to work with Lance to negotiate so I didn’t have to take my favorite car down to the flea market of cars and drop her off like a bad pet owner drops their dog off at the pound. They took a huge amount of pride in taking in my RT and getting me into my 2500 Laramie. I did feel a little bad for the finance guy when I called my son to make sure I was getting every bang for my buck and took no shame in doing so right in front of him, but I did tell them I wasn’t their normal customer considering my son was in their line of work! They all handled it very well and gave us excellent service with grace and respect. Way to go guys at Central Valley Automotive! Next car or truck we buy will be with you guys! 💜

I dealt with Humberto Romero during my visit he made it quick and easy and negotiated to get me a deal I was happy with!!! What a great experience! Thank you

William Palma was great at finding vehicles within my budget. He was polite and friendly and provided great service by giving me a ride to the dealership since I didn't have transportation because of my car accident. Everything else was great with the vehicle, just having the basic necessities and being a gas saver is a huge plus! Thanks William 👍

Nasir went above and beyond to get me a good deal. Made the purchasing experience seamless.

Joe was super helpful with the entire process and helped me out with the stick shift during the test drive. Both thumbs up experience

The staff here was great. They really helped me find the best fit for me. They were very patient and understanding with my situation and helped find the best suitable outcome to fit my needs. Cesar was extremely helpful in helping find the best ride that I enjoyed. Hector helped the process go quick and smooth. The experience was one that will change my life forever. Great team, great staff, great environment, best dealership in town hands-down!

My friend referred me to Nasir, best salesman and best customer service, I recommend every one to Central Valley Dodge and see Nasir 👌🏻 Again thank you so much Nasir for giving us the best deal and love my Durango

I decided to buy my first financed vehicle with CVCJDR. Thay have made a potentially stressful process extremely comfortable and transparent. Mustafa, Jeff, John and Brent, have all made this such a happy and enjoyable experience. Our family is now a Jeep family, and will definitely be buying our next car from CVCJDR!! Thank you

I had previously left a 2-star review because of some miscommunication/misunderstanding between myself and Central Valley Chrysler Jeep Dodge Ram Fiat over a previous car purchase. However, Jeff Surber the Sales Manager reached out to me wanting to correct any misgivings between myself and Central Valley Chrysler Jeep Dodge Ram Fiat. I appreciated him genuinely wanting to rectify the situation. I was able to explain my point-of-views and I appreciated his response. Overall, Jeff , Dave & the rest of the staff were friendly & helpful. We do enjoy the 2016 Chrysler 300 we purchased from them.

Great service!!! William was a amazing sales rep!! Not pushy at all. Took the time waking all over the lot even in the back to find the Jeep I wanted, then drove 30 mins to my wife’s work so she could sign paper work since getting us both there at the same time was proving difficult. Finance officer was laid back and made a usually annoying and tedious process smooth and easy!!! Great experience will be back for sure!!

Hector did a great job helping me get approved for my 2021 Dodge Challenger. Enjoyed the experience. Would definitely come and buy here again ! Already told all my friends about it 🤗

Stephanie B, from the get go on my search for a new truck went above and beyond her duties as a sales rep. Hours before I was due to arrive to my appt she had the 2 vehicles I wanted to look at ready to go. When I arrived she greeted me right away and was very patient when it came to the purchasing process. While she said she had just started in that position, she seemed very knowledgable about the entire process. She stayed way past closing hours along with other staff members Jeff and Enrique. Coming from WA state, I was unfamiliar with the process in CA, again she went way above and beyond by driving 1.5 hours, hours after the end of her shift to come to my house to witness my wife sign paperwork needd by the finance department for the car I was selling to compete the deal. Again, she was very patient and a a very important member of the CVCJDR team. I was very satisfied with my visit. Damon H.

It’s my second time buying car from Nasir. Best salesman and best customer service i recommond everybody to Central Valley Automotive if you want to have best car buying experience.

My wife and I went in to dealership after being a little peeved by another dealership. Shane Smith came out to greet us and we had quite possibly the best car buying experience we have ever had. He is a friendly young man. He is fresh out of the military and I'm a vet myself. If you are looking for a good experience buying a car I suggest going to Central Valley

second time buying a car from a car lot, first time going to a professional dealer to buy a car. i was very impressed with the younger lady by the name of Vanessa i would recommend anyone to go deal with her and her only, she was extremely friendly and was very nice to myself and my girlfriend, made us fell very welcome, she did not make us feel pressured at all, the manger was even ok with me coming back to get my aftermarket radio switched out of my truck so that i could keep it. although we did not leave the dealer until almost 10pm the fact that she was so welcoming made it way easier and laid back. the only down fall to this entire experience i had was my jeep was not detailed at all other than a million layers of armoral on the fenders and bumpers.wheels were filthy sand under the floor mats, and dirt caked on the underside of the jeep still, but even at that i contact vanessa about it the next day when i seen it better in the light and she made a point to contact her manger and told me to bring it back so that they could detail it the correct way and make it the way it should be.Thank you central valley for the hospitality

Service department : Nice guys but disorganized. Made an appt two weeks in advance for fuel filter/oil change/and a warranty check on dash screen. I did a night drop. There was no pen in the drop box so I called at 7:15am to make sure they were on track. The 'check in guy' hadn't arrived yet but later called me back. I note this because some of this could have been avoided had they had a pen in the drop box (allowing me to write down the to-do list) or if they took notes when they made the appointment. 1. I wrongly assumed they could lookup warranty info as it was purchased from a nearby dodge dealer but they couldn't. They didn't bother to ask about the warranty info ahead of time and kicked me out of line while I waited for the dealer I bought it from to open and provide that info. The truck wasn't ready until the end of the day. 2. The appointment was made two weeks in advance for a fuel filter and oil change. The oil was only half bad but the filter was 100% bad ... the filter was the point. They changed the oil but not the filter and said I never mentioned the filter. I guess they didn't see the indicator and thus didn't call to ask? 3. In doing their inspection they removed the in cabin air filter, noted it was bad on the report, never called me, and left the glove compartment dismantled on the floor absent a filter. They were very kind and apologetic, but taking it to them to be done 'right' was inconvenient once and not-gonna-happen twice. FYI.

Just bought a new Jeep and had a great experience! Hector was our salesman and he showed me all of the features on my new car before we left the lot, and he worked so hard on making a deal that worked best for us! Hector was great through the entire process, and I would highly recommend him to anyone else buying a car. I would also like to shout out Josh in the finance department, he was amazing! Josh was super personable and was very thorough going through all the paperwork, he was the first person to make going through the paperwork of buying a care enjoyable! Great experience overall!

Nick and Humberto made car buying pleasurable. I wouldn't buy from another dealership. Friendly, knowledgeable, great communication, and easy to work with. Best buying experience possible.

Went in for a test drive. Did my research on the car we were thinking about. Mike was our salesman. Not going to lie it’s not fun thinking of how much you’re going to have to pay. But Mike worked with us and helped us while we were considering what to do. Gave us space when we asked, and was persistent in coming up with other options until we found one that would work for us. Would certainly recommend to others.

Very happy w my salesman William Palma he helped me to the max very polite and helpful I didn’t know we’re to start but he help me get a nice car thank you 🙏🏼

We had a really positive experience with Shareef, Stephanie, and Jeff (Sales Manager). We were able to find the exact vehicle we wanted online, and then texted with Shareef and Stephanie to get the lease estimate and financial paperwork together before we ever walked in the door. We were blown away by all three folks, and their kindness, transparency, and customer service completely won us over. Thank you tor making our purchase such a positive experience!

I worked with Shane and had an absolutely amazing experience. He helped me find my perfect car. He also helped get the best deal for me. 10/10 definitely would recommend to others and will come back when I am looking for another car.

We were in the market for a Jeep, preferable used to meet our budget. My daughter was very, very specific on what she wanted. We went to Central Valley jeep in November. They really didn’t have thing similar to what she wanted. We were very shocked to hear from Izaak Mendel in January letting us know he had something for my daughter. We were amazed that he remembered us, And also that he remembered that we wanted a white jeep. He able was able to get us a brand new Jeep, with every little detail that she wanted, and in our price range. It’s was an amazing experience. We loved how kinowledgeable he was. And it was super sweet how he would reach out to us just to check on us, weeks after the purchase. I’d highly recommended Central Valley Jeep to anyone in the market, and especially for Isaak. Thank you again ❣️

It was awesome and Nasir is so friendly it feels like home ❤️

First time buying from Central Valley Dodge is had great experience with NASIR my salesman very professional and great man, I recommend everybody to this dealership and Nasir for best experience. When I bought the truck it was very late but they brought the truck to my house with no chareges, best experience with the team

We were helped by Humberto Romero and it was one of the best experiences car shopping we’ve ever had. He was very friendly and really listened to us on our needs, wants, and price range. Definitely recommend checking this place out if you are in the market for a car!

BEWARE OF SERVICE DEPARTMENT !!! i took my jeep in to get diagnosed a few weeks back, I was told it was battery issue and needed both replaced. I replaced both ,car was still not working. Took it back got it diagnosed AGAIN and was told it was the starter. I replaced the starter and guess what CAR IS STILL NOT WORKING. How can you charge a $175 dollar diagnosis if you will not give me full disclosure of everything that is wrong. Take your car somewhere else, I was already told this dealer has bad reputation and jeep owners drive to other towns to get cars serviced and now i know why

I really like how Josh was able to help me and was very knowledgeable to what he was doing and professional. He did a very good job.

My experience will Nasir was absolutely wonderful. He made sure to get us into a great family car for our newborn to be comfortable. We will definitely be back for our next purchase in the future! He made everything so easy and effortless!

Monday 10/4/21, I arrived at 9:30am. I was the only truck in express lane, took 5 min to check in for oil change. 3 hours later it's 12:30pm and my Trackhawk is still parked in the back service parking lot, with no oil change. Inside the shop 3 stalls open, i asked for my keys and left. well time to switch service shop cause this one is just like the one in Turlock. Just take the express lane out, cause you guys don't know the meaning. Worst service department to date.