CEFCU Fulton St, Peoria

DO NOT BANK WITH THIS CREDIT UNION IF YOU CAN AT ALL HELP IT! Their customer service will not work with you, give you nothing but attitude, and literally told me there is nothing they can do to help because they take their jobs seriously. I've never worked with any company that would say there is nothing to do and will happily take your money. The really sad part is that they don't even take the feedback provided to them to try and be better, they just are always right and the heck with their customers. And judging from other's reviews, I'm not the only one that has a negative experience with this group.

I've always had really good experiences with CEFCU. They are correct when they credit unions are different.

I would not advise getting a loan or anything here for that matter. My family and I moved, and went through two major health emergencies. When we finally got back on our feet to try to catch up on our loan, we were told they were already out for collections on our vehicle. We have tried to call numerous times to speak with our loan officer but she will not call back. My husband has left 3 notes on our account. We have two little ones and need our family vehicle and this bank refuses to help. I would not recommend anyone to do business here.

The staff there are always eager to help and very professional.