Cashmere Valley Mortgage Easy St, Wenatchee

I could not be more happy with the professional, courteous, prompt service from Cashmere Valley Mortgage. Being raised by a Northeastern family, I speak fast. The loan processor kept up. My loan closed on time without hiccup. Cashmere Valley updates my payments timely, whether higher or lower, what with the fluctuations of my insurance carrier costs. I have never had my year-end statements screwed up nor payments to principle nor monthly payments misapplied, as was the case with another mortgage from Fifth Third Bank in which 4 payments were misapplied which then required further explanation to the IRS. In fact, my experience with Cashmere Valley has been so outstanding that I am sad not to be able to use their bank in certain other states.

This is for the Home Mortgage department in Wenatchee. I purchased land near Cashmere and was looking for a Construction Loan quote, they told me only (Bryan/Brian) could give me a quote but he is busy on another line. Left a message to call me ....nothing...so I called back two days later. First call the mortgage department left me on hold for 20 minuets with no explanation of why/how long/etc... Hung up called back and they said they would have to call me back...so I said “have Bryan call me” .....never received a call back!!!!...NOTHING!!! So my loan went to Rick Hallberg from Washington Federal!! Rick is very knowledgeable and hard working...save yourself time and go see him!!!

These folks made what could have been a very stressful process almost pleasant. Brian and the rest of the staff have always been prompt, professional, thorough, and best of all - willing to help answer questions. I always felt like they were doing just a little extra for us - and they've been great to work with during the life of our loan as well. I sincerely appreciate knowing that our loan isn't going to be sold off to some jumbo-bank at the first possible moment.