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Carter Bank & Trust Courthouse Rd, Spotsylvania Courthouse

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2.7
Closed
Wednesday9AM–5PM

+1 540-898-6366

https://www.cbtcares.com/

10407 Courthouse Rd, Spotsylvania Courthouse, VA 22553, United States

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    Carter Bank & Trust Reviews

    A

    Angelica Orosco
    1

    If I could I would give zero starts. Do not go here their staff are super unprofessional they let their clients tell you what THEY think of you. My husband went in today to change his check and as he was coming out I went in the bank to use the restroom really quick and as I was walking in I seen this young man finishing up with this older lady in her 40's . As I was walking to the restroom I seen them talking together and looking at me as they were judging me from the start because I was in my work clothes. As I walked out of the restroom the client yells at me that if I was coming into use the bathroom I needed to make a transaction as well and I proceeded to tell her that my husband was just in there making a transaction and that she didn't need to be disrespectful. All this was going on as the workers there just smiled seemed very disrespectful to me coming from both the staff and client. Never going back!!!! Talked to my friends and they will be removing Themselves from this bank as well!!!

    Response from the owner

    Thank you for reaching out to us about your recent experience at our Spotsylvania branch. We strive to make every customer experience a positive one and apologize that yours was not satisfactory. We hope to serve you better in the future.

    J

    Jamal Sanders
    1

    Peaceful protest at the Spotsylvania courthouse of less than 20 people (mostly children) and this bank closes up shop! My 80 year old aunt couldn’t even cash her check. What kind of back woods bank is this? Only place in spotslyvania county to close down. Guess they scared of us.

    Response from the owner

    Jamal, thank you for taking the time to send us this review. Our Spotsylvania branch was open normal business hours during this past week and weekend. During COVID, the lobby is open by appointment only Monday through Friday from 9AM-5PM, and on Saturday from 9AM-12PM. Our drive through is open Monday through Thursday 8:30AM – 5PM, Frida 8:30Am – 6PM and Saturday 8:30AM-12PM. We are sorry if this caused your aunt any inconvenience.

    C

    Catfish Mark
    2

    Dont try calling at 1150am on a Saturday cause you won't get anyone...Might as well change your hours to 1150am not 12pm...Time to go to PNC!

    Response from the owner

    Hi Mark, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with our service. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Carter Bank & Trust

    t

    travis .james
    1

    Even though they are supposed to be open til 5pm, I shoe up at the drive thru at 4:49 and get shrugged off by the teller. They used to be a good bank, not anymore

    Response from the owner

    Travis, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (540) 898.6366 at your earliest convenience to discuss how we can turn this experience into a positive one.

    W

    William Wells
    1

    I am extremely disgusted with the employees at the Spotsylvania location. I walked inside to make my transaction and as I stand there I have to listen to these bigoted people talk bad about other groups of people. After I was finished I asked to speak to the manager to find out that she was one of the employees talking badly about other groups of people. It was extremely unprofessional. My wife and I will be closing our account there and finding a bank that is accepting of ALL people and act in a professional manner.

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    FAQs

    • 1. What Is the Contact Information of Carter Bank & Trust?

      You can call Carter Bank & Trust via +1 540-898-6366. You can use our online platform to submit your loan application as well.
    • 3. How Can I Apply For A Loan At Carter Bank & Trust?

      You can submit your information on their website. If you need further assistance, you can always check out our website and choose between various loan options to obtain payday loans.
    • 5. What Will Happen If I Failed To Repay My Loan?

      You should discuss the issue with your lender if you have issue paying your loans. Your lender may change your repayment due dates for you to cope with your current repayment ability. If you default on your online title loan services, you may no longer possess your vehicle any more.
    • 2. What Is the Location Information of Carter Bank & Trust?

      Carter Bank & Trust is located at 10407 Courthouse Rd, Spotsylvania Courthouse, VA 22553, United States. You can look for their store address on the map software and pay them a visit right now.
    • 4. Is Carter Bank & Trust An Agency Or A Lender?

      Carter Bank & Trust is a Bank that accepts all kinds of loan requests. You can check our website to get various loan services including online installment loan services. In addition, iPaydayLoans, as an online loan marketplace, can connect our customers with our panel of partner lenders to get loan offers with competitive rates and terms.
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