Carrington Mortgage Services, LLC Enterprise, Aliso Viejo

Dealt with Carrington out of California and was totally disappointed. After 3 weeks into trying to buy my home they said everything was on track then they just stopped corresponding. I mean seriously not a word. No answer to my phone calls, my emails or my texts. Would Never recommend them to anyone.

"Best hiring process ever". If you post an opening and someone applies, please let a person know it's qualified or not. Even some automated email with a text "Thank you for applying we will review your application and let you know at the date XXXX" or "Sorry, but you are not qualified for with position". The company starts with people that work there!

My second mortgage was sold to Carrington. The first contact I recieved from them stated that my loan balance was almost $70,000 more than the $35,000 I borrowed from the original lender. I asked for a statement, they refused to supply one. My personal information that was transfered to Carrington from my original lender, was compromised during a data breach after the transfer. I was also contacted by a company named Ursus on Carrington's behalf stating they "misplaced" my mortgage note..and that I needed to resign a replacement asap. My stance with Carrington was that I needed to see something in writing from them showing the correct amount that I owed them, to ensure their records were correct, and that I was not in some sort of scam. Given the above details, any resonable person would be skeptical. After almost a year...I finally recieved documents, I signed a modified loan so they now have the note that they need and have been current. I now demand that Carrington take the late payments off of my credit history, because it was their errors in record keeping, lack of security of my personal information and unwillingness to provide me the information to ensure me that everything was legitamate, that has led us to this juncture. I have done my due dilligence by writing detailed letters, and spending countless hours, being passed from person to person...and not getting anywhere. J. Yater Hamilton, Ohio.

Carrington was great for me, fast approval, fast to close and simple.