Car Pros Volkswagen of San Bernardino Camino Real, San Bernardino
+1 909-522-3220
https://www.vwsb.com/
1600 Camino Real, San Bernardino, CA 92408, United States
Services
- Loan Programs
Car Pros Volkswagen of San Bernardino Reviews
D
I had the best experience with the beautiful saleswoman Santa and the Car pros team. They were so helpful, I left Car Pros a happy gal! Definitely recommend coming here. I could say that I will definitely be coming back again for my next purchase. Thank you again Santa, Julian, Nabil, and Rocky for getting me into my beautiful 2019 Kia Optima.
Hello Diana, thank you for sharing your recent 5 star experience here at Car Pros VW of San Bernardino! We are so glad to hear our team made you happy and provided you with the best experience while purchasing your 2019 Kia Optima. Thank you so much for choosing Car Pros and we look forward to working with you again on your next vehicle!
j
I’d like to Thank the Amazing saleswoman named Santa at Car Pros for helping my sister get into this beautiful Volkswagen! The entire process from start to finish was so un stressful and professional! She had literally been feeling hopeless about getting into a car with low miles that she loves and finally she was able to do that after speaking with Santa! It’s rare these days to get top tier customer service, kind and helpful! We’d 10/10 recommend her to help you with finding your dream car with a great experience!
Hello Jaclyn, thank you for sharing your recent five star experience with us here Car Pros Volkswagen of San Bernardino. It is wonderful to read that Santa and our team were able to provide you with an experience unlike any other! Welcome to the Car Pros family, where we're here for you anytime in the future.
n
I had the best customer service experience here. We came all the way from Fort Irwin because they offer the best deals and they were so military friendly. They were conscious of our time and were willing to work with us. I recommend this place for anyone looking to buy a car. Danny was so great and patient and Julian was so professional and helpful. Absolutely will recommend this place to all of my friends and military family.
Hello Nayeli, thank you for sharing your recent five star review with us here at Car Pros VW of San Bernardino! We're so glad to hear our staff was professional and helpful during the purchase of your new vehicle. Thank you for service and for choosing Car Pros! Enjoy every mile ahead.
a
Thanks so much to car pros dealership an sales ladies. I Got my 1st car here an it was a great experience. Sales person Santa an Jasmin were very helpful , friendly an super nice. An overall made my experience a great one. I recommend letting either lady help you. They won’t fail you.
Hello Alisa, thank you for sharing your recent 5 star experience with us here at Car Pros VW of San Bernardino. It is wonderful to read that our team provided you with a top notch customer service experience! Thank you so much for choosing Car Pros and we can't wait to work with you again in the future.
k
Thank you to Julian and Edu, Me and Anthony are very happy with our new car, you guys are amazing at your job!!! We look forward to coming back soon 🤍 BEST customer service Iv ever experienced, Thank you once again.
Hello Karina, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! It's great to hear our team treated you to the best customer experience you've ever had at a dealership! Thank you so much for choosing Car Pros, we welcome you back anytime!
D
This dealership is by far the best around, everyone was beyond nice! Santa from talking on the phone with her about the 2022 Taos to leaving the lot in that same car she was/is beyond amazing!! Wasn’t sure I was going to drive out with a new car but Santa and everyone from the GM to finance was super helpful and made the deal work!! I would absolutely recommend to anyone in the market to definitely check this place out first!
Hello Diva, thank you for sharing your recent five-star experience with us here Car Pros Volkswagen of San Bernardino. We're so glad to read that Santa was able to get you in to your 2022 Taos hassle free! Thanks so much for stopping by and we're here for you in the future.
K
Huge shout out to Jordan, Joseph and my finance guy. They put me in a beautiful brand new 2022 Volkswagen Tiguan . They were honestly so amazing and helpful. I definitely recommend you guys go to them!!!
Hello Kayla, thank you for sharing your recent five-star experience with us here at Car Pros VW of San Bernardino. We're so glad to read that our team was able to get you into a new Tiguan! Thanks so much for choosing Car Pros and we can't wait to work with you again.
V
This place definitely exceeded my expectations. The people here actually care and work with what you have. Not pushy just helpful. I was able to get a car at reasonable payments . Jasmine and Robert were very helpful through this process . They did amazing with everything I would 100/10 recommended this place!
Hello Viktoria, thank you for showing your recent five-star experience with us here at Car Pros Volkswagen San Bernardino. We're so glad to hear that you received excellent customer service and got a great deal on your vehicle through Jasmine and Robert. Thank you so much for working with us and we can't wait to see you in the future!
A
Luis Melecio did an outstanding job, on making the experience of purchasing my first vehicle such a breeze. Honestly the whole staff that helped went up and beyond to make sure I left with the vehicle I wanted. Thank you car pros San Bernardino for not only your professionalism, but your down to earth staff. If you looking for your next vehicle make sure to stop in and ask for Luis he will take care of you.
Hello Alyssa, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! We're so glad that Luis went the extra mile to make sure everything went so smoothly for you during your purchase. Thank you for choosing Car Pros, enjoy the road ahead in your new vehicle!
S
I would like to thank Car Pros Volkswagen for the amazing purchase we made on 4/3/22. We're beyond excited with our New 2022 Tiguan. Eder Martinez was so helpful. He was able to get us into a brand new car for the first time. He has great customer service and is very informative. I also want to thank Robert in financing, also a very amazing person. Thank you so much for keeping us in our budget and I truly appreciate everything you did for us. These two gentleman made our visit smooth and positive. I highly recommend this dealership. Once again Thank you.
Hello Stephanie, thank you for sharing your recent five-star experience with us here at Car Pros Volkswagen of San Bernardino. We are so glad read that our team was able to help get you into a new car for the first time all while staying within your budget. Thanks so much for choosing Car Pros and we can't wait to work with you in the future!
C
The process was so smooth! Luis posted pictures of this Atlas Xsport on social media and it caught my attention right away. He was able to send me a full detailed video and right away I went in. I couldn't miss out. Alex was able to go over all the details that the atlas had and sold me on it. The sales manager, Julian, worked on my deal to get me approved ASAP. Yasser helped me in finance and got me in and out with no hassle! Honestly, this is my dealership wouldn’t go anywhere else 🙌🏼🙌🏼
Hello Cassandra, thank you for sharing your recent 5 star experience with us here at Car Pros Volkswagen San Bernardino. We are so glad to know that our team was able to assist you in getting you into the Atlas Cross Sport that had caught your eye! Thank you for joining the Car Pros family and we can't wait to see you again!
L
I came here today stressed out because I was at the end of my lease. I was being told by the Riverside Volkswagen (original dealer I purchase my car from) that I was going to have trouble getting financed and that I would most likely have to turn in my car and owe them thousands of dollars on top of it. Thank goodness I chose to get a second opinion and came here! Eder Martinez and Robert “Rocky” Castro made sure I got the best deal possible. Even with my challenged credit, they made the deal happen! I was able to buy out my lease and am now the owner of my 2018 VW Passat! 2 hours and I was out of there! Thank you for the excellent customer service and making me feel like a valued customer. Not only will I be returning to purchase my next vehicle but I will recommend you all to my friends and family!
Hello Lacey, thank you so much for sharing your recent 5 star experience with us here at Car Pros VW of San Bernardino. We are so thankful that you did get a second opinion and chose us. Thank you so much for your kind words on your experience working with Eder and Rocky. We are so glad that you stopped by, and welcome to the Car Pros family! We are looking forward to working with you again.
o
Came in today to look into making a Volkswagen purchase after searching for a car for months. I was hesitant to make a purchase after seeing the sticker price on the vehicle I wanted but even in todays crazy car market Edu and Julian were able to offer me a great deal on the car I wanted. They even went to go pick up the exact color and trim I wanted from a different location. Smooth and easy car buying process from beginning to end! Thank you
Hello Omar, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! We're so glad to hear our team provided you with an excellent experience and were able to work out a great deal for you! Thank you for choosing Car Pros, enjoy every new mile ahead in your new vehicle!
P
All-around good guys. Back in March we were going to Vegas in a Altas rental when the "check tire pressure" light activated. Fortunately Car Pros was nearby, so we stopped in to see if they could troubleshoot. Met with Moe, who then got one of the mechanics to check it out and fix the problem. Next thing you know, we were on back on the I-215 with properly inflated tires and no warning lights. Thank you to Moe and the staff for treating me and my family like royalty during our brief stay, we truly appreciated it.
Hello Phil, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! We're so glad to hear our service department was able to fix the issue with your tires and get you back on the road quickly. Thank you so much for stopping by, we welcome you back anytime!
J
Fritz was very patient with us because we were not ready for a new car. Our 2004 vehicle was pretty old and falling apart, we had to get rid of it. He understood exactly what we needed: a reliable car with the price we could afford. Thanks Fritz!
Hello Juan, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! It's great to hear Fritz treated you so well during your visit with us. Thank you for choosing Car Pros, enjoy the road ahead!
C
I am beyond fed up with this location. I’ve had multiple problems from this dealership over the years, and the only reason I kept going back was because it is the closest to my home. It’s figuratively a tug of war dealing with the service desk. I had a valve cover gasket replacement done here last week, under warranty. This morning, driving with my 2 small children on the freeway, plumes of smoke started coming from the engine. When I stopped and opened my door, I could immediately smell diesel. If my car were a gasoline engine, I have no doubt it would have caught fire. I looked under the car and fuel was splashing to the ground. I had just filled up my tank the night previous, and my fuel gauge was already reading 3/4th of an 18 gallon tank. I called VW and left a message, a very urgent message, because they still hadn’t opened. I never received a call back. I tried calling a few hours later and no answer. I finally got to speak to the assistant service manager, who couldn’t explain why I didn’t get a call back. After explaining the situation, he said to “bring the car in”, as if I could drive it. I am left to front money for a tow for something a technician absentmindedly overlooked, which resulted in a very traumatic experience for my children. It’s astounding.
Hello Charles, we are very disappointed to read about your recent experience with us here at Car Pros Volkswagen San Bernardino. We are so sorry to read about what happened to your vehicle on the freeway as well as your difficulties making contact with our team. Could you please reach out to our Service Manager Efrain regarding your experience? He would like to get in contact and do what we can to turn your experience into a positive one! Efrain | [email protected]
N
very great experience from Jordan Joseph and Yasser. They helped me get into a 2022 Tiguan from my 2021 Tiguan and got me an amazing deal please if you go ask for Jordan (Sales) he found the right car for me and made the process very easy to follow. Would come back 10/10 :)
Hello Noel, thank you for sharing your recent five star experience with us here at Car Pros Volkswagen San Bernardino. We're so glad to read that our team help you upgrade Tiguan's without any hassle! Thanks so much for stopping by and we can't wait to work with you again soon.
A
Luis car sales/Alex service dept. issues with AC on a car I bought from them that they were unable to fix and Luis got me into a new GLI, did I want to be out the extra money? not really but I am glad I did, and got a decent deal for the exchange.. Good people to deal with, they had to deal with me so thats a feat in itself ...LOL. Thanks for the help and I sure hope the AC works forever in this one.
Hello Amy, thank you so much for sharing your recent five star experience with us here at Car Pros Volkswagen of San Bernardino. It is wonderful to read that our team was able to make things right and get you into an even better vehicle! Thanks so much for stopping by and we're here for any of your future VW needs!
J
Danny helped me out and got me a super awesome car I highly recommend this dealer
Hello Jacob, thank you for sharing your recent five star experience with us here at Car Pros VW San Bernardino. We are so glad to read that Danny was able to get you into a new car that you love! We thank you again for stopping by and welcome you to the Car Pros family.
J
On Friday July 1,22 while Traveling from Tucson to Chico CA about half way into the trip we had an EPC code. We saw the dealership from the freeway and drove up without an appointment . Mr Barragan in service looked at our car diagnosed the problem and had the parts to fix and got us back on the road in just a few hours. Five star service!! Thanks to all that helped out. Oh, called 3 other local VW dealers and asked for help all and 3 said a week from today.
Hello Joel, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! We're so glad we were able to get your vehicle fixed and back on the road so quickly! Thanks for choosing Car Pros, safe travels ahead!
T
Everyone was polite, friendly, and professional. Communication was not always the best. I had to call to check on the progress of my vehicle. Sometimes I couldn't reach anyone and had to leave a voicemail or message with the operator. Even after that someone getting back to me was quite tardy.
Hello Terianne, thank you for sharing your recent four star review with us at Car Pros VW of San Bernardino! We love to hear that you overall had an enjoyable experience with our staff during the servicing of your vehicle. Thank you for choosing Car Pros, we welcome you back anytime!
C
I was told that this facility recently got a new General Manager named Nabil. I am hoping that my horrible experience with this place thus far will change because of this. Going on "9"months now my car has been in service here, preventing me from going home to Georgia. All that I am told is that there is a back order on parts. I have literally been stuck in California this entire time. This is the worst experience I have ever had. I was offered a buyback offer under the "California Lemon Law", that was laughable. At this point I'm not sure If I should move forward with legal options or not. If anyone has any suggestions on what I should do I am open to them. I have continued to give VW the benefit of the doubt but I cannot wait another 9 months for my vehicle to be repaired. Yet, I was told by management here that this may very well be the case. I could go on for another 10 minutes about all of the other problems I have encountered dealing with this location but I have chosen to save that discussion for Nabil personally. I have left him a message and will be back to update you all on the outcome of my communication with him. Hopefully my next review is much better than this one. Blessings to all
C
I love this place.. I got a new car!! Ghada is an amazing person..thank you!! Car pros
Hello Cathie, thank you for sharing your recent five star review with us here at Car Pros VW of San Bernardino! It is wonderful to hear that Ghada provided you with the best customer experience during your visit. Thank you for choosing Car Pros, enjoy every mile ahead in your new car!
M
Awesome liars. Don't waste your time people EDIT: I emailed Nabil. No reply I'm not even surprised. You guys put on a good show on the sales floor after that customers are just an annoyance to your team.
Hello Mark, we're disappointed to read your recent review with us at Car Pros VW of San Bernardino. We're so sorry you didn't have the best experience with our staff. Could you please reach out to our general manager Nabil about what you experienced? He hopes to hear from you soon so we can make your visit more positive! Nabil | [email protected]
V
We want to thank you all at CarPros VW San Bernardino for your help today. We were helped by Jazmin Gallegos, she was Very helpful from the moment we walked in. She answered all of our questions. This has to be the Very first time we spent less than 2 hours in a Car Dealership. We told her what we were interested in and Jazmin told us what are options were promptly. Jazmin was very Professional, knowledgeable and made us feel safe and comfortable while we shopped for a new car. Great Job Jazmin and thanks again CarPros VW of San Bernardino!
Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Car Pros Volkswagen of San Bernardino and what we offer.
o
I purchased my vehicle last Monday, the 2014 Passat TDI SE. First, Anthony from sales helped me a lot throughout the process. He is a great salesman as well as a great adviser. Unlike a typical salesman, he was trying to understand our needs and expectations before our purchase. I have to mention Mr. Mike, the General Sales Manager as well. He helped us big time and gave us the best price compared to the rest of the Inland Empire and LA counties. Since I have just purchased the car, I haven't taken it to the service yet. But if their service is as good as their sales team, I do not doubt they will take good care of us. Also, we would like to thank Franky from the finance department. He offered us exact needs but nothing else. I highly recommend Car Pros for those who want to purchase a clean car at a reasonable price. Thank you, guys.
Hello, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! We love to hear that everything went so smoothly during the purchase of your Passat. Thank you for choosing Car Pros, we welcome you back anytime!
M
Got an offer from Moe over the phone to sell them my lease but when I get to the dealership after more that 1 hour drive now Joseph says that the "market crashed" in a very ridiculous way like if they were making fun of me and he starts giving me a new offer way lower than the one Moe told me hours before over the phone. They just wasted my time.
Hello Marcos, we are very disappointed to read about your recent experience with us here at Car Pros VW San Bernardino. We are so sorry that there was a miscommunication in the price that you would receive when selling your lease. Could you please reach out to our General Manager regarding your experience? We would like to do all that we can to turn your experience into a positive one! Mike | [email protected]
R
I worked with jazmin, rocky, and Joseph and I am so happy with my experience there. This dealer was the only one even close to getting me the deal I wanted and everyone went above and beyond my expectations! I brought my sister in a couple days later and they did the same for her. Thank you guys!
Hello Ruth, thank you for sharing your recent 5 star experience with Jazmin, Rocky and Joseph here with us at Car Pros VW of San Bernardino. We are glad to hear that they made the experience above and beyond your expectations. Thank you for joining the Car Pros family, and we are here for you and your sister anytime! Enjoy every new mile ahead Ruth!
M
Came in, immediately received a warm welcoming from a squared away gentleman named Fritz. Explained to him that I wanted to downgrade my vehicle so he right away got to work on my appraisal for the trade in. I received the numbers I liked so I looked around to see what I could find to purchase. They have 4-5 new vehicle in all of their lot so that was an issue. After not being able to find a vehicle on their lot, Fritz continued his great effort to try to find me a vehicle and found one at another dealership nearby. Once the vehicle was found the sales manager came to work on numbers, HERE is where the experience became uncomfortable and just flat out annoying. Their sales manager to being with was just sloppy looking and very unprofessional. Came at me all aggressive like I didn’t know what I was talking about, he needs to learn how to keep his composure and work on his customer service skills, badly. After I schooled the young man, and got the numbers I wanted, the vehicle was purchased. It couldn’t be done without the patience and hustle that Fritz presented so I appreciate it.
Hello Matty, thank you for sharing your positive experience with Fritz here with us at Car Pros VW of San Bernardino. We are sorry to hear about the second part of your experience and we sincerely apologize for the things we could have done better with. We hope you are loving your new car and we are here for you anytime you need for all things Kia! Enjoy the road ahead!
J
Couldn’t ask for a better experience for my first car , when you go here , get service from Fritz , he respected everything I wanted and made it his best effort to get the job done . He brought me a light up beanie as well as a little first car gift. Much respect.
Hello, thank you for sharing your recent 5 star first car buying experience with us here at Car Pros VW of San Bernardino. We are thrilled to hear that Fritz made the experience better than you could have asked for. Congratulations on your first purchase, and welcome to the Car Pros family! We hope you enjoy every new mile ahead!
E
Something is not right with this place. Bought a brand new VW few years back. Traded in my old VW and applied some cash down. Got the keys gave them the title to my old car and drove off happy in my new VW. Then about 2 months or so later i get a letter from SD police stating that I got a parking ticket. I was like that's odd I wasn't even in SD at the time. Then I notice that it is for the car I traded in to Car Pros Volkswagen of San Bernardino. So I call them and tell them I don't even own the car I traded in that car to Car Pros Volkswagen of San Bernardino. now about 3 years letter im getting another letter from SDPD regarding the car i traded in at Car Pros Volkswagen of San Bernardino. It is at a tow yard impounded of and they are going to take ownership. TLDR Bought new car from Car Pros Volkswagen of San Bernardino Traded in old VW to Car Pros Volkswagen of San Bernardino Got Parking ticket in SD two months later got a notice of impoundment 3 years later
Hello Ekul, we are very disappointed to read your experience with us here at Car Pros Volkswagen San Bernardino. We are so sorry that this has happened and can understand how this is frustrating. Could you please reach out to our General Manager Mike regarding your experience? He is looking forward to connecting with you and ensuring that everything is straightened out! Mike | [email protected]
S
Great car! Great place! Great people! Great deal! What a great car the new Jetta R Line is! I just turned in a BMW 330e that was at the end of its lease and was looking for similar styling, convenience and technology options, comfort, and quality that my 3 Series had, but more economically, and this new Jetta packed a huge punch, for a fraction of the cost! When I first saw it online, I immediately contacted Santa Ramirez, my salesperson, who bent over backwards to answer all my questions, as well as to make a great deal for me! Santa is a true professional, in every sense, and an absolute pleasure to work with. She is conscientious, courteous, proactive, knowledgeable, dependable and completely honest--the kind of salesperson everybody wants. My next VW will be from her... and the next. Yours should be too. I don't want to leave out Manny Ramires (sales manager), Franky Gutierrez (finance manager), or Jeremy in service--all of which are solid, straight-up professionals, making for an overall, incredibly positive experience. This is an all-star team! Even if you have to drive a little further, go to Car Pros Volkswagen in San Bernardino--for the service, value, and an exceptional car-buying experience!
Thank you for the review Scott! We are glad our team of experts were able to give you an awesome Car Pros experience. We hope to see you again real soon!
D
My Family and I went in today hoping that they’ll be able to work with us as we never purchased a car before we were unsure of the process and full requirements, Alain showed us options that fit both our budget and liking in a vehicle. Him and his team worked their magic and got us APPROVED in less than 30 mins!! Alain was very helpful and informative about our purchase. We were very lucky to have come across your business and team as you did everything in your power to give us the best price and payment plan possible that fit our budget and lifestyle🙏. I highly recommend first time buyers this place as you never know what your walking into but they explain everything to you and recommend you alternative options to lower your payment while financing they are very welcoming and child friendly in my experience, my family is very grateful to have worked with you and we love our new car .
Hello Destiny, thank you for sharing your five star review with us at Car Pros VW of San Bernardino! We're so glad we were able to get you and your family into a new car that was friendly to your budget! Thank you for choosing Car Pros, safe travels ahead in your new vehicle!
n
By far the best place I've ever gotten a car from! Moe was super kind and funny at that! He answered all my questions to the best he could. My credit wasn't the greatest and they were able to give me a 2019 Nissan with 1000 down. Mr. Fritz was also a hard working man who did just as much. He worked with my trade in and him and moe made it possible for me. So please go work with them!
Hello Nilla, thank you for sharing your recent 5 star experience with Moe and Fritz here with us at Car Pros VW of San Bernardino. We are so happy to hear that they got you into a 2019 Nissan for a great price. Thank you for choosing us, and we hope you enjoy every new mile ahead! Congratulations, and welcome to the Car Pros family!
H
This was probably the best experience we've had getting a car. We spoke on the phone to multiple dealerships and every salesperson seemed disinterested and not very helpful, except when we talked to Julian. He was able to answer all of our questions and help us out in every way. Once we got to the dealership, Alain and Julian met with us right away and they were great. Both very patient and friendly which made the experience very easy and stress free. They even stayed very late to ensure we got the car we wanted. Rocky was also great with getting through the paperwork quickly and answering all our questions. Alain has great customer service and was very knowledgeable with all the cars. Would definitely recommend this place over other VW dealerships!
Hello Haley, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! We're so glad our team was able to come together for you and provide you with the best car buying experience you've ever had! Thank you so much for choosing Car Pros, we're always here for you!
T
If you are looking for a car, Car Pros of San Bernardino is definitely where you should go. I had the best experience I ever had buying a car from them. When we were looking to buy a car, my concern was dealing with a dishonest salesperson. I’ve been through the process before, and I have no patience for dishonest sales people. However, that is not what I experienced at Car Pros. It was the exact opposite. We worked with Jordan, a young and talented salesperson. He never tried to persuade or up-sale us into another vehicle. Instead, he was straight to the point, and helped us get the exact vehicle we wanted. Even the finance person, Rocky, did not try to manipulate the situation. He clearly explained our options and gave us a good rate. There weren’t any sales tricks. Jordan went far and above any salesman I’ve dealt with to make us happy. If you are looking for a car, I recommend that you go to Car Pros and ask for Jordan, work with Rocky, and Fritz. Fritz helped us when we went back to get our car coated. Great guy. All great guys.
Hello Tony, thank you for sharing your recent five-star experience with us here at Car Pros VW of San Bernardino. We are so glad to read that we were able to provide you with the best car buying experience possible! It is great that you enjoyed working with our team and we thank you for stopping by our dealership. You're welcome back anytime, we are always here for you!
a
My wife and I wanted to get something smaller than our current atlas. We went to Ontario Volkswagen first due to a specific model they had in stock (Tiguan R). When we sat down to talk numbers the sales rep, Alvaro Garcia, gave us one offer and didn’t care if we took it or left it. So we took our business to the car pros. These guys just simply cared. Jordan, our sales rep, met me at the door and was just honest and welcoming from the moment we shook hands. Rocky, our financial manager, picked up where Jordan left off and closed us out with an amazing deal. Even when I told him some of the extras were out of our price range he worked it so that they were, not to benefit themselves, they did it because this team genuinely cared that my family got the best bang for our buck. I’m not a California native, but these guys made me feel like I’d grown up with them in their home town. Hands down one of the best car buying experiences I’ve ever had. Thanks Gents!
Hello Adam, thank you for sharing your recent 5 star sales experience with us here at Car Pros Volkswagen of San Bernardino. We are so glad to read that Jordan and Rocky were able to make you feel at home, sharing with you the high level of customer service that we are so proud to share with all of our customers. Thank you for trusting Car Pros and we look forward to working with you again!
V
It was an enjoyable experience. Santa made the process quick and easy. She also made sure we got the best deal on the car, and showed us how everything worked. Rocky was very helpful with understanding the financial part of the process, and made it easier for us.
Hello Valentina, thank you for sharing your recent five-star experience with us here at Car Pros Volkswagen of San Bernardino. It is wonderful to read that Santa and Rocky were able to come together to provide you with a top-notch experience! Thanks so much for stopping by and we can't wait to work with you again.
M
Alex was very professional and he explained everything perfectly. I felt right at home and proud to be a vw owner. I came in to change my tire and he was able to quote me a reasonable price. When I come back again for service, I'll definitely go with Alex!
Hello Maurice, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! It's amazing to hear Alex was so amazing for you during your visit! Thank you for choosing Car Pros, we look forward to seeing you again soon!
D
I had the most wonderful experience with the saleswoman Santa and her team at Car Pros, they did a magnificent job, they got me at a justly price and also filled up my gas tank. Thank you so much, your efforts are worthwhile to me and my family. 👏 I would reccomend this place to anyone in search of a good vehicle for a great price.
Hello Dianna, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! We're so glad to hear Santa was able to provide you with a fantastic customer experience during the purchase of your vehicle. Thank you for choosing Car Pros, enjoy every new mile ahead!
S
Fritz & Danny, thank you so much for making extraordinary things happen! I did not expect to drive away in such an amazing vehicle. I drove home feeling blessed beyond belief 🙏
Hello Sally, thank you for sharing your recent five star experience with us here at Car Pros VW San Bernardino. We are so glad to read that Fritz and Danny were able to come together and make extraordinary things happen! Thank you for choosing Car Pros and welcome to the family.
D
THANK YOU to the Team at Car Pros VW, San Bernardino for their time and efforts in getting into our New Car. FRITZ, JAZMIN, JOSEPH and YASER made it all happen!!! I would Highly recommend anyone looking for a new/used vehicle, to make this place your first stop. I appreciated the quality of service and attention you all provided, we will be returning and bringing our Son for his first vehicle....THANKS AGAIN!
Hello Daniel, thank you for sharing your recent 5 star experience with us here at Car Pros Volkswagen San Bernardino. We are glad to read that our team was able to give you all the attention necessary with a high quality of customer service. Thank you so much for choosing to be part of the Car Pros family and we can't wait to see you and your son in the future!
j
Great dealer in san bernardino!! Volkswagen is the way to go!! Beautiful cars and SUV's we got a 2021 Atlas and it is AMAZING!! Big shout out to Alex Sierra and his manager for the great help. Since i walked in i felt welcomed and at home. Great guys great customer service. I reccomened if you ever want a car and need help getting approved i recommend you going to see Alex and his team!! My wife absolutly loved the car!!
Hello Jorge, thank you for sharing your recent 5 star experience with us here at Car Pros VW of San Bernardino. We are thrilled to hear that Alex made your buying experience amazing! Congratulations on your new 2021 Atlas! Thank you for choosing us, and welcome to the Car Pros family! Enjoy every new mile ahead Jorge!
J
So I went over to this dealer to see how the interior looked on the Crossover Atlas and left with one in a little under four hours. Eder, his sales manager, and Yasser who doesn't even work the frontline sales or financing closed out my deal. I have never purchased a vehicle where they spent so much time explaining and re-explaining to make sure I knew exactly what I was getting. Being in sales myself, I wasn't the most agreeable, but they were more than patient and fair with me. It's hard not to share what an amazing deal I got, even in this tough climate for finding new cars. I've always admired the sleek look of Volkswagen, and I am really impressed that it transfers over to the dealership and the sales presentation. The facility is really inviting, new, clean..and everyone working talks to you. I've purchased in the IE before and the dealerships are not the friendliest much less do they have the appearance of anything upper scale or inviting. Extremely pleased to share a review and hope this encourages someone else to check them out. It's a small town feel in a big business. Happy hunting!
Hello Jill, we are so glad to read that our team was able to work with you with complete transparency and provide you with an excellent deal on your new Atlas! Thanks so much for choosing to work with our team and we are here for you anytime in the future.
E
Definitely the worst place to buy a Car, employee committed fraud and management did nothing about it. They actually bough the car back with the condition that I would remove the first review about their dealer. Unfortunately I am entitled to my opinion and should leave this review in case someone else has gone thru a misleading purchase/fraud from this dealer. Their Employee Roberto/Rocky will talk you in to giving him side money to get you a better deal and that is totally false. My daughters boyfriend works at a dealership and his dad is the General manager there and he was the one who advised us that we should return the car, they wouldn’t honor the warranty for the car even when the car was purchased a couple of days prior. I returned like 2 weeks after the car was bough and their employee was still working there like nothing happened. I definitely advise anyone who is making a purchase their to be really careful on what you are signing because maybe you won’t be us lucky as my kids were.
Hello Eduardo, we are very disappointed to read about your recent experience with us here at Car Pros VW of San Bernardino. Could you please reach out to her general manager Nabil regarding your experience? He hopes to connect with you soon and begin the process of doing all that we can to turn your experience around, in a positive one! Nabil | [email protected]
J
I called ahead of time to look at the car and ask about price before making the trip. I drove 45 miles to get there and when We arrived, they told me it was just sold. The manager Julian then told me they had another in transit and we could work out the sale ahead of time. When they brought the paperwork to show the breakdown of the payment and fees, they raised the car 10,000 from the sticker price and low balled us-on the trade in when we had already had a previous offer to go by, at a local dealership. When called out on the fraud the manager kept saying it’s a really hard car to find right now as tho that made it ok to price gouge and then expressed how used cars are over priced right now too. So not only was he trying to rip us off on the new car, he was trying to rip us off on the trade in he was planning to sell overpriced. Made a complaint to BBB and warn everyone not to shop at this dealership. Worst dealership and worst business practice I’ve ever experienced.
Hello Jennavie, we're disappointed to read your recent review with us at Car Pros VW of San Bernardino. We're so sorry to hear about the experience you had with our staff and that we did not have the vehicle you were looking for. Could you please reach out to our general manager Nabil about this? He hopes to connect with you soon so we can do all that we can to work towards making your experience with us, a more positive one! Nabil | [email protected]
V
Bought my car here 2 years ago and my sister bought her car a few days ago and wow the experience has been great everytime. Jazmin and Joseph gave us an amazing on a new Taos and made the whole process fast and stress-free. I always get me vehicle serviced here, Alex Cota has taken very care of my vehicle and even on a major repair got my car fixed up and ready in two days.
Hello Victor, thank you for sharing your recent 5 star experience with Jazmin, Joseph and Alex here with us at Car Pros VW of San Bernardino. We are thrilled to hear that Jazmin and Joseph made the car buying experience fast and stress-free and that Alex makes servicing your VW caring and fast. Congratulations on your sisters new Taos! Thank you for choosing us, and enjoy the road ahead! We are here for you both always!
E
We are very happy with our recent purchase. Fritz was our sales rep and was very nice, respectful and answered all of our concerns. My husband and myself appreciate everything he did for us and are very happy with our purchase.
Hello Esmirna, thank you for sharing your recent five star experience with us here at Car Pros VW San Bernardino. We are so glad to read that Fritz was nice, respectful and helpful in answering all of your questions and addressing your concerns. Thanks so much for stopping by and welcome to the Car Pros family.
J
Even though I we were not able to come down to a deal I really appreciate all the generous help that Michael and Andrew both were so quick to offer. Thank you two for trying. Hopefully in the future I will purchase a vehicle from here.
Hello Jorge, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! We're glad to hear Michael and Andrew were so helpful for you, even though you could not reach a deal. We hope to see you again sometime in the future, thanks so much for stopping by!
C
Update: 2/15/21: I was given the option of a extended warranty and he explained everything that the “gold” warranty included, at a price tag of $3,000 I couldn’t afford it but I made a commend that I would be interested in said warranty if it was half the price. In classic sales agent fashion he offered to talk to his manager about the price. His counter offer was they would do the warranty for $1500 if he could write a google review on my account, the review he wrote is below but He failed to mention the warranty I would be receiving is not the gold warranty instead the lowest warranty the offer called “power train”. Side note- when my son picked up the car the next day he got 2 miles down the road when he noticed the hood was not closing properly causing a hood to shake at speeds over 40mph. He returned immediately and they sent the car to a repair shop down the street that took car of the issue in under 2 hours. It was only when this same issue arose 2 days ago that I became aware I only had the power train warranty instead of the gold warranty that he offered me. he was actually really helpful in answering questions I had and just overall on the ball with getting the deal closed. So if you don’t mind being deceived in some aspects of the sale this could be a good dealership to visit. But I can’t shake the feeling of being taken advantage of “Walked in to this dealership heard a lot about it and let me tell you wow this place is great Alex and rocky where awesome, alex got me a car I really needed & rocky was just amazing I’ve never met a person so humble and honest and out going he made this whole experience worth it what a guy !!! I will be back :)”
Hello C., thank you for sharing your recent 5 star experience with Alex and Rocky here with us at Car Pros VW of San Bernardino. We are glad to hear that they made the buying experience humble, honest and amazing. Congratulations on your new VW! Thank you for choosing us, and welcome to the Car Pros family. We are here for you always! Enjoy every new mile ahead!
E
I'm giving 5 stars for VW's sales team. Ghada help us find a car. She was awesome, great personality, did a great job and a beautiful lady.
Hello Emina, thank you for sharing your recent five-star experience with us here at Car Pros VW San Bernardino. It is great to read that Ghada was able to help you find a car and provided you with a top-notch customer service experience! Thank you for choosing to work with our team and we welcome you back anytime.
S
I have never had a more honest, transparent & extremely professional experience while purchasing a new car. I walked in a friendly, positive, knowledgeable & energetic atmosphere but most importantly I didn't get bombarded by rude & pushy sales representatives like other car dealerships. Jazmin, Santa & Mike were extremely helpful! This team went above & beyond to make the purchase of my new VW Tiguan as seamless as possible. I have purchased many new cars from various dealerships in the past & I never thought buying a Volkswagen could be such an amazing experience therefore I highly recommend Volkswagen of San Bernardino for your next car purchase. They will take great care of you!
Hello Sergio, thank you for sharing your recent 5 star experience with us here at Car Pros VW of San Bernardino. We are glad to see that your experience was turned around! We are so happy to hear that Jazmin, Santa and Mike provided a seamless, transparent and professional experience. Congratulations on your new VW Tiguan! Thank you for choosing to join the Car Pros VW family, and we are here for you anytime you need. Enjoy every new mile ahead!
j
Very helpful, listened to my explaination of my vehicle issue then repeated it back to confirm he had it correct and i appreciate that. They made sure to fully investigate the problem then was able to provide me with relevant information.
Hello Jerry, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! We're so glad our staff was so thorough in inspecting your vehicle and able to find the problem. Thank you so much for stopping by, we're always here for you!
m
I had the best experience when they say they’ll work with you they mean it me and my husband were already giving up but Danny , Julian and robert help us get a car they will not disappoint you ask for them they will help you out thank you guys god bless you all.
Hello Maria, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! It's great to hear our staff was so helpful and treated you to the best customer experience! Thank you for choosing Car Pros, we hope to see you again soon!
B
Edu was an absolute dream to work with. He got me into my dream car. He went the extra mile to make sure I got in the car! Even brought the car from a different dealership and HELD it for my for a whole WEEK!!!
Hello, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! We love to hear that Edu was so great to work with and that he was able to get you into your dream vehicle! Thank you so much for choosing Car Pros, enjoy every new mile ahead!
B
I want to thank Mike & Julian & Yaser & Junior & Santa for helping me in any way. I want to thank God & Jesus Christ for blessing me with my new car! This place has great customer service & great prices! They work with you! & this place is clean & nice! I highly recommend this place! They are honest people with quality cars! I am a returning customer & I will be back again! Thanx again u guys! May God bless u guys! Keep up the good work!
Thanks Rick for the wonderful review of Car Pros Volkswagen of San Bernardino. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!
r
I’d like to thank Santa Ramirez for helping me lease my Volkswagen Cross Sports. She showed me all the bells & whistles of the car which I appreciated even more. She stayed with me during the whole process & help me answer my questions. 👍👍👍
Hello Randy, thank you for sharing your recent 5 star experience with Santa here with us at Car Pros VW of San Bernardino. We are thrilled to hear that she made the buying process information and accommodating. Congratulations on your new VW! Thank you for joining the Car Pros family, and we are here for you anytime you need. Enjoy every new mile ahead!
T
I am so happy and excited with my 2022 Tiguan, Jazmin was wonderful, very helpful and even continued to follow up with me several days later asking about my purchase 😁 I have taken my trade to two other dealerships in the past couple years to trade it and neither worked with me, Car Pros did and almost paid my trade off 👏🏻👏🏻 I love my Tiguan go visit Jazmin at Car Pros.
Hello Tony, thank you for sharing your recent 5 star car buying experience with Jazmin here with us at Car Pros VW of San Bernardino. We are thrilled to see that she provided such helpful and great service. Congratulations on your new 2022 Tiguan! Thank you for joining the Car Pros family, and we are here for all your VW needs. Enjoy every new mile ahead Tony!
a
I bought a 2022 Passat last December. It does not have the standard accessories like the one I bought in 2017. They promised me they will deliver but as of this writing Feb. 7, 2022, I haven't heard from them. the agent just telling me other things than his original promise to deliver. I was so happy with a Passat I bought from VW of Van Nuys, that's the reason I bought a Passat again. But my experience with CAR PROS of San Bernardino is too disappointing. With the staffs and the agent that I will never recommend this dealership to anyone. I've read so many good things about them, reason why I went there. I'm still in love with my VW Passat, but not with the dealer.
Hello Alex, we are very disappointed to read about your recent experience with us here at Car Pros Volkswagen San Bernardino. We are sorry to hear that you haven't enjoyed your time spent working with us. We would like to do all that we can to turn your experience into a positive one. Could you please directly contact our General Manager Mike regarding your experience? He looks forward to connecting with you soon! Mike | [email protected]
A
I love the initiative Jazmin took into making my shopping experience here at Volkswagen personal and convenient. She is the ultimate expert in making sure you take home exactly what meets your expectations! Everyone is friendly and provides excellent customer service. 10/10. Would recommend this place to anyone who is in the market to buying their first vehicle. You will be taken care of!
Hello Andrea, we are so delighted to hear that Jazmin exceeded your expectations during the buying process here with us at Car Pros VW of San Bernardino. It makes us happy to hear hear that she provide excellent, friendly and caring service. Congratulations on your new VW, and we hope you enjoy every new mile ahead!
L
I went with very little hope that I would be able to do a trade in but thankfully I was referred to Jazmin. She is very sweet and very attentive and knows how to please her customers. Nevertheless, Joseph was fantastic as well, he did all that he could in his power to get me the greatest deal to close even with my upside down. I am very happy with my new 2022 VW Passat. I look forward to saving a lot on gas with my new car. Thank you very much to you both! Definitely a 5 star rating. Anyone interested in doing a trade in or just getting a new car please ask for them!!! You won’t be disappointed as I wasn’t 😄
Hello Llamilet, thank you for sharing all 5 stars with us here at Car Pros VW of San Bernardino. We are happy to see that Jazmin and Joseph made the car buying experience attentive, fantastic and accommodating! Congratulations on your new 2022 VW Passat, and welcome to the Car Pros family! Enjoy every new mile ahead!
M
Great customer service. Definitely going to be my Go to place for when my Atlas needs maintenance or mechanical work..
Hello Miguel, thank you for sharing your recent five star review with us at Car Pros VW of San Bernardino! We love to hear our customer service was top notch during your visit. Thank you for choosing Car Pros, we look forward to seeing you again soon!
S
Indeed ..second time going to Car Pros in San Bernardino...my wife and I went to sign some forms...was very happy with the results .he help us until we were satisfied with the results.. didn't give up on us ... tried everything...I was very amazed. Of finance Manager (Rocky)... very helpful..friendly.. funny..outgoing ..had an amazing sense of humor...made us feel comfortable...I will highly recommend car pros in San Bernardino..to my family and friends.. especially (Rocky) finance Manager... Great finance Manager...
Hello Saul, thank you for sharing your recent 5 star buying experience with us here at Car Pros VW of San Bernardino. We are delighted to hear that Rocky provided outgoing, helpful and comfortable service. Thank you for choosing us, and thank you for continuing to be part of the Car Pros family. Enjoy the road ahead!
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FAQs
1. How Can I Get a Connection With Car Pros Volkswagen of San Bernardino?
You can call them at this phone number +1 909-522-3220. Or you can enter their official website and submit the application form online.3. What Services Can I Get From Car Pros Volkswagen of San Bernardino?
Car Pros Volkswagen of San Bernardino provides you with a long list of services which include: '- Loan Programs
5. Is Car Pros Volkswagen of San Bernardino an Agency or a Lender?
Car Pros Volkswagen of San Bernardino is a Volkswagen dealer. To make things easier, iPaydayLoans enables you to get access with a wide range of reputed lenders over the internet. You can secure a small personal loan via us with no hard credit check.
2. What Is the Address Of Car Pros Volkswagen of San Bernardino? How Can I Access?
Car Pros Volkswagen of San Bernardino is located at 1600 Camino Real, San Bernardino, CA 92408, United States. You may refer to the map and locate the fastest way to access it.4. How Can I Secure a Loan at Car Pros Volkswagen of San Bernardino?
You can enter their official website and submit the application form online. If you are looking for cash advance loans over the internet, you can visit iPaydayLoans website for more details.6. What Should I Do if I Fail to Pay Off My Loan?
Kindly communicate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different solutions to payment respite. Please always check the terms before signing the loan agreement.7. Does Car Pros Volkswagen of San Bernardino Offer Loans for People With Bad Credit?
Yes, but if you want to get approved for a bad credit loan, iPaydayLoans is here to help! Just check out our platform to get an installment loan even with bad credit.