Capital One Bank Gateway Center Dr, Gainesville
+1 703-753-3664
http://www.capitalonebank.com/
13236 Gateway Center Dr, Gainesville, VA 20155, United States
Capital One Bank Reviews
Y
I had a bad experience with the staff. I had called twice about a situation and was dismissed and told me that I had to go in person to discuss this situation and I took off work just to be told a generalized answer that could have been told to me over the phone. The staff was arrogant and rude.
Hey Yessenia - This definitely isn't the sentiment we aim for here. We've doc'd this feedback to ensure your voice is heard. ^JM
D
Poor customer service. That person that was supposed to help me it was rude. He told me that I can use the atm machine instead going in there. He gets pay to work there and he needs to be nice and polite with the customers.
Hey there, Diana - This definitely isn't the sentiment we aim for. We'll be sure to document this feedback and get it in front of the right eyes. Thanks for taking the time to share this expierence with us. ^JM
b
Would give no star if I could. Absolutely horrible customer service. I have been banking with capital one for years and have never had an experience like this in my life. They do not want to help you in anyway the supervisor Maria was very rude and didn't even try to help. Need a new staff and crew who actually want to do there job.
This definitely isn't the vibe we try to supply, so we'll be sure to slide this feedback into the right hands to ensure your voice is heard.^AS
E
So they are pretty much useless unless you cashing or depositing a check. They are slowly closing all branches and everything else will be done online. Im outta here... closing all accounts.
K
they wanted me to use the atm outside ..he was insisting
M
Bad customer service, went in to inquire on opening account, but was turned away. Said had to make an appointment and come back. There was not a single customer in the branch and it would been great if they could have helped me out. When I arrived it wasn’t a pleasant feeling, no greeting either. Won’t be going back to that Branch again!
E
I am giving Mukhtar 5 stars because him and a colleague were the only people FINALLY able to resolve my issue from Capital One. I had gone to another branch earlier and spoke to representatives over the phone, yet he was the ONLY person that helped and did not give me any push back for it. Others I tried practically begging and reasoning with but no luck. Thank you Mukhtar! Because of him I was able to finally secure my move to California!
H
Branch manager Swati today helped me to combine my different accounts and she went above and beyond to help me to solve the problem by calling their central office. I will be saving a lot of time accessing all my accounts with single login now and also be able to make online transfers. I think she deserves a big Thank You!
Our single sign-on website's your one-stop shop for all things Cap One—glad Swati was able to get ya up and running! ^MS
t
Capital One is cool. They gave me a credit card when I wasn't getting approved by other bank.
A
Staff is amazing and always so helpful!
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FAQs
1. How to Get in Touch Wtth Capital One Bank?
You can dial this phone number +1 703-753-3664. Or you can visit their website and fill in the request form online.3. How to Apply for a Loan at Capital One Bank?
You can visit their website and fill in the request form online. If you are looking for payday loans, you can visit iPaydayLoans website for more details.5. What Can I Do if I Fail to Pay Off My Loan?
Kindly communicate with your lender if you are struggling with the monthly payments. Different lenders have different solutions to late payment. It is advisable to read carefully before signing the loan agreement.
2. What Is the Address Of Capital One Bank? How Can I Get There?
Capital One Bank is located at 13236 Gateway Center Dr, Gainesville, VA 20155, United States. You may simply check the map and find the most convenient way to access it.4. Is Capital One Bank an Agency or a Lender?
Capital One Bank is a Bank. To make things easier, iPaydayLoans can link you with more than 100+ lenders over the internet. You can click here to get a fast personal loan with no credit check.6. Does Capital One Bank Offer Bad Credit Loans?
Yes, but if you want to higher your chances of getting a bad credit loan, we can help you out! Just turn to our online service to get an online installment loan even with your low credit scores.