Capital One Bank Ruth St, Sulphur
+1 337-494-7724
https://locations.capitalone.com/location/branch_41206/
1300 Ruth St, Sulphur, LA 70663, United States
Capital One Bank Reviews
K
This location closes 30-90 minutes early every week. The sign says 5pm, but doors lock and phones are no longer answered before closing. This has been the sole reason for changing banks for many people in this area. Can this be fixed? New hours need to be posted, or the current hours need to be honored.
We understand the frustration here, Kamille. We've shared your review with branch leadership to ensure that it's seen. ^VS
P
This is absolutely the worst bank to go.They team up in bundles to make you look like a crook.This whole team of employees needs to be replace with better customer service.Bad for business!!!If it was up to me it will be a no star rating.I felt like I was Racially profiled.Being in customer service business for 16 years in management. I was taught to never make a customer feel uncomfortable coming in to a business. Make them feel welcome and invited.I'm sad to say I didn't get that.
This definitely isn't the experience we're going for & we appreciate you taking the time to let us know—we're getting this review to branch leadership so your voice is heard. ^NW
l
Had an account here for 15 years. Teller told me he couldn’t cash my checks. His boss came over and said I don’t think he’s passing bad checks. I looked at the teller and asked is that why you wouldn’t cash my checks, I look like a thief? I withdrew my money and took my business to a different bank branch. Capital one is horrible, both their banks and their cards.
Definitely not the experience we're ever looking to provide - thanks for reaching out, we're going to tap the right people on this and make sure your voice is heard. ^MS
M
Can you get the girl some freaking help at the drive up. You have a line of 15 cars waiting to be serviced and the line hasn't moved other then because people got tired of waiting and left.
C
Lady with the shoulder length redish hair is very rude. Never had a problem with this bank before.
Hey Courtney - Sounds like we hit the mark with this experience, and this isn't at all the impression we're looking to leave. Thanks for tapping us in here - we'll pass this along to our leadership team for review. ^JG
B
Went in last month and terrible customer service. After waiting for over an hour for the lady to come back from lunch so I could get some documents signed, a different lady told me when I came back that it wouldn’t be easy to do and it would take weeks for it to be approved. They basically turned me away after waiting at least 2 hours. I never even saw the lady who I was initially waiting on because I got turned away. It was as if no one wanted to do their job, but didn’t mind wasting my day. I’ve worked in customer service and management for years and this is not good customer service whatsoever. I then went to Orange to a Wells Fargo and they did it for me in 2 minutes total maybe. Their Customer service is why I have banked with them for over 10 years. I have a capital one credit card and the customer service I received makes me not want to even have the credit card. This location should either be shut down or completely be refreshed and started over with employees. No one wanted to help me at all.
D
Wasn't crowded. The Service was fast and Professional.
V
They charge $7 to cash a check from there bank if you do not have an account. They will never get another penny from me. Hope this saves someone from waisting there time there
E
Drive thru is usually a 20-30 minute wait. Very unproductive. Need more tellers with more experience.
D
The worker's were curious and helpful. I would like to THANK YALL.
Hot diggity darn! Right back atcha. ^MS
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FAQs
1. How Can I Get a Connection With Capital One Bank?
You can call them at this phone number +1 337-494-7724. Or you can go to their website and fill in the request form online.3. How Can I Apply for Loans at Capital One Bank?
You can go to their website and fill in the request form online. If you are looking for payday cash loans, you can turn to our website for more details.5. What Happens if I Can Not Repay My Loan?
You can communicate with your lender if you are struggling with the monthly payments. Different lenders have different solutions to late payment. Please always read carefully before signing the loan agreement.
2. Where Is Capital One Bank? How Can I Access?
Capital One Bank is located at 1300 Ruth St, Sulphur, LA 70663, United States. Please carefully check the map and locate the easiest way to access it.4. Is Capital One Bank an Agency or a Lender?
Capital One Bank is a Bank. To make things easier, iPaydayLoans can link you with a large pool of honest lenders over the internet. You can check out our platform to get a fast personal loan with no credit check.6. Does Capital One Bank Offer Bad Credit Loans?
Yes, but if you want to get approved for a bad credit loan, we can help you out! Just turn to our online service to get a personal installment loan even with your low credit scores.