Capital One Bank University Blvd, Takoma Park

The worst bank ever to banking. I went there the other day for wire transfer & told to come back the next day. Because they said they don’t accept after 3 (even though I was there since 2:30). I came back the next day & told to do it online. I know they could do it but they all talk each other in other language & didn’t want to serve me. Sad

This Capital One location is the worst!!! I hate coming here. The lines are always long and the tellers are extremely slow!!!! I feel that upper management needs to do an evaluation of this branch. And from the looks of the reviews this should have been done a while ago!

I always go to capital one bank for my banking needs,but i hate going to this location..... stuff is very rude !!!!!!!! not professional at all ! i came one day to put my money in to the business account and one of the bill was fake!!!!!! and okay i understand that they have to take my id or whatever ,but there was no need to tell other people that was working wit her !!!!!!!when i was standing out side waiting for her to come back everyone was looking at me like i bought all fake bills. i think the girl who was helping was riarnna or something like that ......I always go to other capital bank but this is very close to my business so i choose to come here when I really had to !!!!!! but guess what ? all the time i come here they have some kind of problem... One day my husband came at this location and they asked for id to depositing some money !!!!!!!!! u don't need to give them id if the deposit is under 10,000. They act like they are the only one knows what r they doing !!!!! i don't come this location and I will never will. just taking some of my time to do this ,so u can change it make it better !!!!!!

The worst branch branch ever. All time to get services takes more then 1 hrs. The staff after they serve some one to take the next one it takes them 10 to 15 min....!

All time to get services takes more then 45 min ...!!

I do not know about 5 years ago or less, but now, employees are very professional, smiling and friendly. I opened my account very quickly with precise and easy explanations. My deposits are always fast, no more than 5 minutes in a row to wait. Super team!

This branch is often very crowded on any given day. I try to avoid going inside and instead use the ATMs for all my transactions. Life hack: there are actually 3 ATM machines. Two are on the north side of the building and another one is around the corner on the east side. Check the line on both sides as many people aren't aware of the other machines.

Ya Khushboo, that girl has problem. When I was paying my cc Bill she told me to pay more than my balance but I would know it and confronted her. She didn't say sorry. And a Spanish teller who is so stupid to work with customers, he doesn't even tell you the right answers for your own money. But I think the bank doesn't care either.

Disaster place need to wait more than 2 hours to get a document!!! This place need need really professional ppl , hire more staff to solve the problems .

Long waiting periods to speak with a consultant.