Capital One Bank Halpine Rd, Rockville
+1 301-984-4850
https://locations.capitalone.com/location/branch_61154/
101 Halpine Rd, Rockville, MD 20852, United States
Capital One Bank Reviews
R
Overstaffed bank with most agents sleeping. I have counted 9 employees in the bank, but only one counter is open. Don't waste your time here.
P
Worst bank customer service ever.. I mean.. What is going on there.. A black young lady in the register.. 1 day ago.. So lazy and not helpful at all. Never again.. To this pathetic bank, sorry..
S
It is a sham to notice that a big bank like Capital One only has one cash counting machines for 7 counters. That one is also kept hiding so that the customer cannot see the counting clearly. Businesses places should be careful. Money has been short few times. Gloria who claims to be the manager of the branch was informed every time but still the same. I think they are happy with the way it is.
This definitely isn't the sentiment we aim for here and can assure you we don't take reviews like this lightly. We'll be sure to get this feedback into the right hands.^AS
L
Well, yesterday I went to this branch to withdraw some cash through one of their tellers (because I made the incorrect assumption that it would be safer). Wrong. In the morning I discovered through my app, that the system (or teller) withdrew an additional $414.19 from my account and deposited into someone else's account. Stuff like this just shouldn't happen with a big name bank. They're trying to solve it, but I shouldn't have to wait 3 days for my account to be credited when it was a direct system or associate mistake. I'm a bit displeased about this whole experience. We're not talking about $5 here.
Definitely not the experience we're going for & we appreciate the feedback here. Rest assured—we've doc'd this review to get in front of the right eyes for you. ^NW
B
Staff is very friendly and help to provide their clients with various services. Without asking I was helped upgrade my savings account, they also helped me gain a better understanding of other essential financials.
Hey Bryant, We aim to please - sit down, take a load off, and let us do the work for you! Great to hear you experience was top notch :) ^AJS
S
The ATM took more than 600 dollars I was depositing and didn't give it back or put it in my bank account.
Yikes, cash-eating ATMs are no good. If you give our claims team a call @ 1-866-536-9023, we'll get a dispute opened up ASAP for you. ^JM
L
Service sucks all the time I come here. They move slow its always not enough staff.
D
As usual long line, 1 teller open. Never fails. 20 min for a cc payment. They are competing with BOA for worst service. Stick to online if you can as the service here is atrocious.
B
Nice staff. They helped me out of a jam when I had left my wallet at home and needed money to get lunch. Kudos especially to Alexandra (sp?) for her excellent customer service.
Alexandra's the peanut butter to our jelly, but it sounds like she's pretty awesome with jams as well. ^AS
J
Friendly staff and i didn't had to wait in line for too long.
Nothing like fast and friendly service to help you get quickly back to doing and being with those that matter most. Thanks again for this awesome review.
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FAQs
1. How Can I Contact Capital One Bank?
You can give them a ring by this phone number +1 301-984-4850. Or you can visit their website and fill in the request form online.3. How to Get a Loan at Capital One Bank?
You can visit their website and fill in the request form online. If you are looking for payday loans, you can come to our website for more details.5. What Should I Do if I Can Not Afford to Rapay My Loan?
Kindly communicate with your lender if you feel it hard to repay the loan on time. Different lenders have different standards to deferred payment. It is of great importance to check carefully before signing the loan agreement.
2. What Is the Address Of Capital One Bank? How Can I Find It?
Capital One Bank is located at 101 Halpine Rd, Rockville, MD 20852, United States. Please carefully check the map and find the most convenient way to access it.4. Is Capital One Bank an Agency or a Lender?
Capital One Bank is a Bank. To make things easier, iPaydayLoans can link you with a large pool of honest lenders over the internet. You can click here to secure a small personal loan with no credit check.6. Does Capital One Bank Offer Loans for People With Bad Credit?
Yes, but if you want to get approved for a bad credit loan, iPaydayLoans is here to help! Just turn to our online service to get a long term installment loan even with your low credit scores.