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Capital One Bank Baltimore Ave, Beltsville

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3.1
Closed
Wednesday9AM–5PM

+1 301-595-1860

https://locations.capitalone.com/location/branch_61305/

10800 Baltimore Ave, Beltsville, MD 20705, United States

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    Capital One Bank Reviews

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    Philip Pinkney
    1

    I just came into the Beltsville Branch to inquire about opening up a checking and savings account. There were 5 Tellers total, 1 with a customer and two on the phone conducting business. The two that appeared to have the ability to assist just sat there. One young lady got a up and walked away, while the other older lady continued to, what looked like paperwork, focus on her task instead of helping a customer. Horrible experience, as I was the only person in the line for 5+ minutes. I will not be coming back.

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    Erica Smith
    1

    This is the worst Capital One Bank I have ever been to!!!! My worst experience was when I came in to make a multi part deposit and the teller failed to deposit a substantial amount of cash into my account. I noticed when I checked my online account the next day. No one at the bank notified me of the error I had to go back in and of course there was no manager present. In fact everytime I have banked here there has never been a manager present. I never received an apology from a manager. Do NOT bank at this location

    Response from the owner

    Sounds like we dropped the ball here & that's definitely not how we want things to go—rest assured, we're getting this review in front of the right eyes so your feedback is heard. ^NW

    B

    Beatriz Munoz
    5

    It was my first time coming to this branch. I was just passing by and couldn't understand their new ATM. Went inside for help and this gentleman Carlos Nicely helped me use the ATM step by step. That's good customer service👍👍two thumbs up best branch so far..😊

    Response from the owner

    We've evolved our products and love walking side by side with our customers through this digital revolution. Thanks for the shout out and we'll be sure to share this review with Carlos for you. Feel free to give us a buzz at 1.800.655.2265 if you need help with any of our products.

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    Rachel Castillo
    2

    There’s always something wrong with their drive thru ATMs.

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    Yvon (dtm)
    3

    For associate service, take a plenty of time and arrive early. You will get stuck in the line for over 2 hours. Nice reps though.

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    Jorge Colon-Morales
    1

    I went to Capital One branch located in Beltsville, MD at around 4:45pm. The doors where locked. But the branch hours decal at the door says 5:00pm. Two employees saw me and turn their heads and continued doing whatever they were doing. If you all too lazy to work until 5pm. You should consider to change the hours of operations on your doors decals. Totally wrong and unacceptable. 👎

    Response from the owner

    This is certainly not the experience we're aiming for. Rest assured we've documented your feedback and will get it in front of the right eyes. ^MS

    M

    Muhammad Ali
    1

    At Beltsville maryland branch 10800 Baltimore ave , January 31st 6:30pm i have deposit to my business ATM # 027 amount $1100 for some how machine return $180 i have try few time to deposit machine says machine cannot accept deposit now i have reported to to claim department for $920 no receipt no track i am really scared from this branch service, coz most of time machine doesn't work here . I am lost my thrust on that branch anymore.i am so disappointed by there poor management.

    Response from the owner

    Glad to hear our claims team's on the case here, & we appreciate the heads up so we can get an ATM tech dispatched as well. ^NW

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    purewin chadha
    2

    Hopeless Service. Associates are rude. You have wait 20 -25 minutes to get any associates on phone. Never will bank for my needs. have to go there as Company i work for has an Business account there.

    Response from the owner

    Hi there, Purewin. Thanks for taking the time to communicate your experience—it sounds like it certainly fell short of the type of service we aim for. We've documented your feedback so we can meet the mark next time around. ^MS

    L

    Lynne Wang
    1

    This capital one bank is closed, I went to this morning at 9:15. the door was locked.

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    Google Account
    5

    Miss Cindy is amazing! She was very helpful with all of my complicated questions.

    Response from the owner

    Cindy, Cindy, Cindy! It's okay - The branch team doesn't mind sharing the spotlight with Miss Cindy's top-notch customer service.^AS

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    FAQs

    • 1. How Can I Contact Capital One Bank?

      You can call Capital One Bank via +1 301-595-1860. You can fill in our easy-to-use online form to submit your loan application as well.
    • 3. How Can I Obtain A Loan At Capital One Bank?

      You can submit your information on their website. If you need other financial support, you can always visit iPaydayLoans and choose between various loan options to get payday advance loans.
    • 5. What Will Happen If I Can't Perform Repayment On My Loan?

      You can always contact your lender if you can't repay your loans. Your lender may adjust the loan plan for you to cope with your current financial status. If you default on your title loans online, you may lose the possession of your vehicle.
    • 2. Where Can I Find Capital One Bank?

      Capital One Bank is located at 10800 Baltimore Ave, Beltsville, MD 20705, United States. You can search the address on the map software and visit them in no time.
    • 4. Is Capital One Bank An Agency Or A Lender?

      Capital One Bank is a Bank that accepts all kinds of loan requests. You can check our website to get various loan services including online installment loan services. In addition, iPaydayLoans, as an online loan service platform, can connect you with our online partner lenders to get dependable loan services.
    • 6. Can I Get Loans With Unpleasant Credit Background from Capital One Bank?

      Yes, it is possible to get loans with bad credit such as online personal loans from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also check our website to get instant loan quotes with easy conditions.