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Federal credit union

CAP COM Federal Credit Union Century Hill Dr, Latham

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3
Closed
Tuesday8:30AM–4:30PM

+1 800-634-2340

https://www.capcomfcu.org/

4 Century Hill Dr, Latham, NY 12110, United States

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    CAP COM Federal Credit Union Reviews

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    Tina Ray
    1

    No help what so ever. Had a fraudulent charge hit my account for $1200 when I called weeks prior to get the card shut off. Never turned the card off and then I called 4 times to get the NSF fees back and was told 3 times it wouldn’t be an issue. Now being told that they can not do that. A joke. Lied to and no help whatsoever for something they didn’t do when I asked. So now I’m out $120 capcom has and refuses to give back after a mistake they made. Hours on the phone wasted being lied to told it would be fixed and now being told it can not be fixed. Worst bank I’ve dealt with By far.

    Response from the owner

    Hi Tina, Thank you for providing your feedback. We will certainly be looking into this to see what may have happened. If you're willing to provide additional information, please share here: https://www.capcomfcu.org/contact-us/

    T

    Tim Dooley
    5

    On January 2017 went to Latham Cap Com branch to complete used car loan. I was assigned to a rep who was professional, well organized and very pleasant. She took the time to explain all the loan options and helped me complete the loan application. I was at her desk for about 25 min. She called me the next day with great news that my loan was approved. Keep up the great work!

    Response from the owner

    Glad we could help Tim!

    N

    Neil Garneau
    2

    Atm is often broke and will not accept deposits... Although this often happens in Cohoes as well...maybe time for newer/different ATMs

    Response from the owner

    Hi Neil, thank you for your feedback, we will certainly look into this.

    K

    Keith Keith
    1

    July 2015 I was at my Latham CapCom branch to look at a loan for a new car. I was assigned to a girl who was unpleasant and at times overly uninterested in my purpose. During our face to face she was downright rude, patronizing and unprofessional. I really expected more from a CapCom service rep.Needless to say, I left the branch with no car loan anda bad taste in my mouth for this branch.

    J

    Jade Le Roux
    1

    Girls who work in the drive through are always miserable??? Why?? It’s so uncomfortable being made uncomfortable to do your banking?

    Response from the owner

    Hi Jade, thank you for your feedback. We are so sorry you felt uncomfortable while banking with CAP COM, we certainly do not want you to feel this way. We would like to reach out to you directly to understand more about your experience so we can improve it in the future. Please email us your contact information at [email protected].

    J

    Jennifer S
    1

    My husband has banked here for years. We have several accounts with them. Every time we go in there are new tellers, most who should not be working on their own. Many mistakes have been made and usually at his expense. All of sudden there are new rules however they are not the same rules the bank manager ,who was very rude btw, said last week. Guess they could care less re their customers. Like everything else it is about the dollar not the customer. Sad...

    Response from the owner

    We appreciate the time you took to write a review. We strive to deliver exceptional member service, and apologize for your recent experience. We understand our regional branch manager has contacted you to help resolve this. We value your membership and appreciate the opportunity to serve you better in the future.

    G

    Gelena Rodriquez
    1

    THIS IS THE WORST BANK DO NOT BANK HERE!!!!!!!!!! They will literally take all of your money for “fee’s” of $30 PER DAY it’s ridiculous definitely will be closing my account

    Response from the owner

    Hi Gelena, We do have overdraft protection options that may help. If you are interested in talking through options, please give us a call at (800) 634-2340 or here: https://www.capcomfcu.org/contact-us/

    R

    Reza Muradi
    1

    The Latham branch ATM deposit option does not work 95% of the time. Just because of this, going to try out SEFCU. DO NOT put yourself through this hassle.

    P

    PJ Franz
    5

    Excellent people excellent service all over the experience was fantastic I would recommend them to anybody that is looking for a great credit Union

    Response from the owner

    Hi PJ, thank you for taking the time to leave such a thoughtful review. We appreciate you!

    D

    Dean C. Finn
    4

    Great customer service and very friendly.

    Response from the owner

    Hi Dean, thank you for taking the time to share your feedback!

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    FAQs

    • 1. How Can I Contact CAP COM Federal Credit Union?

      You can give them a ring by this phone number +1 800-634-2340. Or you can enter their official website and submit your loan request online.
    • 3. How to Get a Loan at CAP COM Federal Credit Union?

      You can enter their official website and submit your loan request online. If you are looking for payday cash loans, you can visit iPaydayLoans website for more details.
    • 5. What Can I Do if I Can Not Repay My Loan?

      Kindly communicate with your lender if you feel it hard to repay the loan on time. Different lenders have different standards to deferred payment. It is advisable to read carefully before signing the loan agreement.
    • 2. What Is the Address Of CAP COM Federal Credit Union? How to Get There?

      CAP COM Federal Credit Union is located at 4 Century Hill Dr, Latham, NY 12110, United States. Please carefully check the map and find the best way to access it.
    • 4. Is CAP COM Federal Credit Union an Agency or a Lender?

      CAP COM Federal Credit Union is a Federal credit union. To make things easier, iPaydayLoans can link you with a large pool of honest lenders over the internet. You can visit our website to secure a personal loan online with no credit check.
    • 6. Does CAP COM Federal Credit Union Offer Bad Credit Loans?

      Yes, but if you want to boost your likelihood of securing a loan with bad credit, you can turn to our broker service! Just turn to our online service to get an online installment loan even with your low credit scores.