Canandaigua National Bank & Trust Commons Way, Rochester
+1 585-214-4540
https://www.cnbank.com/Your_Bank/Locations/Branch_Pages/Henrietta_NY_Bank/
1225 Commons Way, Rochester, NY 14623, United States
Canandaigua National Bank & Trust Reviews
T
Completely disorganized. Tellers don’t seem to talk to managers, and managers don’t seem to have any idea what’s going on. Stopped by to get “put in the system” for a POA, seemed easy enough. Information never seemed to make it to the right person. Alternating between being told I needed to come back in, it could be done over the phone, or it could be done via email. Considering the entire reason that I need a POA is because this operation can’t reliably make scheduled recurring payments. Payment has to be stopped, and made in person to avoid their late fee (probably by design to fleece their customers). Other than being grovelingly apologetic: Ethan was the only one so far able to get anything accomplished.
Our apologies for the experience you’ve had. At Canandaigua National Bank & Trust, we strive to provide an exceptional customer service experience and would like the opportunity to deliver this to you. We would be happy to review your specific situation, if you would like to contact our Customer Call Center at 585-394-4260.
J
The bank is good. However, this branch, off East Henrietta Road in Henrietta (Rochester) has a horribly rude bank manager. She has lied to me about details of opening another account, interrupts me when I ask questions and constantly cuts me off, she is insulting, she smirks, rolls her eyes, laughs and acts like I'm stupid ...this has happened before but today was the worst. I will never go in there again.
Jodi, Thank you for your feedback. Our sincere apologies for your experience. We would like to discuss this with you further so we can ensure a positive experience going forward. If you would, please reach out to us via our contact us form online or via private message on Facebook. Thank you.
E
Long time customer. Keeps giving me issues with both my son's and my account and depositing checks
Thank you for your feedback. Our apologies for the technical difficulties. If you would, please reach out to us via our contact us form online or contact our call center so that we can help resolve the situation. Thank you.
M
Great bank with wonderful and friendly staff.
T
Been going here for years after terrible customer service at the big regional banks. If you want to do banking with a bank that makes you feel at home this is the place. The tellers here are always friendly and the customer service speaks for its self. If you call the number from their app a human actually answers the phone usually with no wait at all. No prompts to press. And no outsourcing to other countries. I love the fact that the person who answers the phone actually lives somewhere locally here in Rochester
A
Terrible bank for small business. Poor communication and knowledge from management. Shop elsewhere for small business loans.
W
We have a mortgage through them it was a very easy
Glad to hear! Thanks for choosing CNB Mortgage Company!
Nearby Loan Stores in Rochester
FAQs
1. What Is the Phone Number of Canandaigua National Bank & Trust?
You can contact Canandaigua National Bank & Trust via +1 585-214-4540. You can use our online platform to submit your loan request as well.3. How Can I Request A Loan At Canandaigua National Bank & Trust?
You can submit your loan request on their website. If you need addition financial assistance, you can always visit our online loan platform and choose between various loan options to get a payday loan.5. What Will Happen If I Am Not Able To Pay Back My Loan?
You can discuss the issue with your lender if you have trouble repaying your loans. Your lender may adjust the repayment due dates for you to cope with your current financial status. If you default on your online title loan services, you may lose the possession of your vehicle.
2. How Can I Find the Location of Canandaigua National Bank & Trust?
Canandaigua National Bank & Trust is located at 1225 Commons Way, Rochester, NY 14623, United States. You will find their address easily on the map and visit them in no time.4. Is Canandaigua National Bank & Trust An Agency Or A Lender?
Canandaigua National Bank & Trust is a Bank that accepts all kinds of loan requests. You can visit iPaydayLoans to get various loan services including online installment loans. In addition, iPaydayLoans, as an online loan marketplace, can connect our customers with our network of lenders to get dependable loan services.6. Can I Get Loans With Unpleasant Credit Background from Canandaigua National Bank & Trust?
Yes, it is possible to apply for loans without perfect credit score such as personal loans online from them. You can contact the lenders for detailed information regarding loan requirements. You can also visit iPaydayLoans to get instant loan offers with easy conditions.