Caliber Home Loans E Hopkins St, San Marcos

We had a great experience with these guys! Travis was very good at averting our expectations, and getting things in order. Because of their team (Travis and Nikki especially) , things went very very smoothly. We highly recommend them!

These guys are the worst. Out of all the times I've called to get help, only one person seemed like they wanted to help. I've sent my statements of how much I owed before they bought my loan from the previous mortgage servicer and they still can't adjust it, correctly. The balance that they gave me was the original balance not the less than half I still owed. They took over 60 days to review and they still messed it up. They messed it up in a way like they didn't even check how much I owed. If they would've looked how much I owed they could've fixed it right away, it should've only taken 5 minutes. Since they're charging me interest on the whole amount again I'm overpaying them in interest and underpaying on my principal. I made a spreadsheet and video to explain the math to them and they ignored it and told me to call customer support. Customer Support said they're going to get a manager or Senior Specialist to contact me that same day and they didn't. In December when I first contacted them, they were going to get a manager or Senior Specialist to contact me within 5 business days... I'm still waiting. I wouldn't be surprised if they've messed up lots of people's loans and are hoping they don't notice.

Great team!! Wonderful communication!! Travis Cummings was a great person to work and understands the stresses of the home building and buying processes and his team gave phenomenal support to him, myself and my agent. They looked into several types of loans before choosing and we were able to qualify for additional programs as well. Him and his team worked closely with my agent and kept communication continuous to all involved. Thank you Travis and Caliber Home Loans team for helping make the home owner Dream come true.

Calber is the most updated mortgage company I have ever worked with. They provide email updates weekly or more. They always answer the phone and respond to all emails. They really help and answer all questions and concerns. The best mortgage experience I have ever had! I am a retired Realtor and I am impressed with their whole team.

Working with Mindy was a great experience. Supportive, professional, great communication.

Excellent service all around! First time experience but Mindy in particular was great at answering my questions and was able to help with the whole home buying process. Thanks team!!!

Travis Cummings has done a great job on my mortgage. This is the 3rd one I have done with him and it went very smooth as usual!

Caliber Home Loans and our officer Mindy Foster are by far the best company/representative we've worked with. This was our 8th home mortgage and the process was smooth and communication was consistent and always on time. Strongly recommend!

Travis always answered my calls and if he didn’t he was sure to call back in a timely manner. Was extremely helpful and made the whole process easy and stress free. Would definitely recommend him to friends and family and if we decide to buy a house in the future I will use him again. Awesome at his job and we can’t thank him enough!

Travis Cummings has been assisting all of our clients with their home purchase and refinance loans with 100% satisfaction. Their rates are almost impossible to beat and Travis and his team make the process smooth as silk. If you want to buy or refinance a home with a team that can work through any problems that arise and provide the best rates Travis with Caliber Home Loans is the person to contact!