Brittany Waters, Finance of America Mortgage LLC Executive Pkwy, Eugene

I like working with Brittany because she is great at communicating with the clients and going over the process with them step by step. She is constantly updating me along the way and create a great team aspect for our clients to rely on. It makes the client feel more secure and like they can count on us together rather than separately. Brittany also assures the clients that they can trust in me. She is different from other lenders in the way that she is prompt with communication and that she genuinely care about the clients’ concerns. She takes the time to explain things to them in a way that they understand.

I recently worked with Brittany to help a mutual client who was new to the area. I was impressed with how well the client was cared for and the amount of effort put into making sure they were welcomed to Oregon and made to feel at home.

To say Brittany Waters at Finance of America “helped” us get a home would be a complete understatement, she was there with us absolutely every step of the way. We connected with her a few months before we were ready to start the buying process. She gave us all of the advice and steps we needed to take to get us in a competitive and ready place so we would be prepared for the next steps. She also connected us with Julie Pollock at Triple Oaks Reality and they worked so hard together to make our dream home come true! Brittany treated us as we were her only client and made us feel confident and ready to take the next big steps to become home owners in a very competitive market. Her knowledge of lending, thoroughness and exploring many creative possibilities and options made our home buying experience better than what we could have hoped for. Extremely detailed, very responsive, knowledgeable, patient (some of it can be confusing – we needed to hear it more than once!) and just plain nice. We were beyond pleased working with Brittany and the whole team at Finance of America and highly recommend them! Thank you all for the sweet goodies at closing and treating us like family, you always have our business!