BestRate Capital Funding Corp. Douglas Blvd, Granite Bay

John was always available to answer questions, even when trying to get away for a few days. Since everything was completed online, I was hyper-vigilant on making sure all emails and requests for information were authentic. Calling John to ensure an email was valid was never a problem. When the VA informed him of a last minute request, John was instrumental in ensuring the repairs were done in time.

Dawn Purcell helped me and my wife throughout the buying process on our dream home. We have worked with her multiple times and will definitely always come back for any loan needs. She is trust worthy, reliable, diligent, as well as extremely experienced. Try and get her on your team if you’re looking for any loan services. She’s a true advocate.

My experience with Norma Souza was great. she was able to fix a problem that I came in with and took care of my loan at a timely manner. I will for sure recommend her.

Dan and his team are awesome to work with! He took the time to talk us through the initial process, and when we found the right home his team sprung into action to get the mortgage squared away quickly, efficiently, and - most importantly - correctly, with a wonderful mix of professionalism and friendliness. They absolutely blew away our expectations from our last mortgage experience, and we will most certainly be recommending them in the future.

This review is for Dawn Purcell. This is the second transaction Dawn has done for us. She truly worked a miracle; the first loan needed to satisfy FHA, VA and SHRA requirements. She handled everything with so much grace. We held our breath waiting for the final approval, but didn't need to. Because of our first experience, I called her for our second transaction a couple years later. Smooth as ever, she let us know what was needed, we got them to her, and boom, loan done with great terms and rate, no stress. Dawn is a consummate professional. I don't know how she does it, but we are so grateful for Dawn.

Sherene takes time to get to know your personal situation and talk through loan options. She clearly communicates about the process and documentation, and is immediately responsive to questions and concerns. Obtaining a mortgage can be stressful, but Sherene is patient and assuring.

Norma Souza and the Souza Team are all great and make you feel like family. My wife had to go into emergency labor towards the end of our loan closing and the team understood the situation and worked harder to make the process easier so we can focus on our new born. This is our second loan, in less than a year, with Norma and her team and will continue coming back each and every time with them. Thank you for your hard work Norma Souza, Alex Cuna, Elvia Aldrete and the rest of the Souza team!

Sherene helped us secure our loan in amazing time and was professional and courteous throughout all our dealings. I Definitely highly recommend her and her team to anyone needing the best in the business.

Ask for Lance Arroyo. He is patient and will keep you in the loop from beginning to end, always willing to explain every detail.

We have purchased eight different homes using various loan brokers, officers and institutes. By far, Sherene was the best! She’s very thorough, fast to respond and address all our questions and she was professional yet personable. Thank you for an awesome experience Sherene.