Benchmark Mortgage Companies Innslake Dr, Glen Allen

I can't speak highly enough of the team at Benchmark mortgage. They treat their clients as if they were family and/or only clients. This is my second time using them for a home purchase and the service an attention to detail is just as exceptional as the first time around. Steven, Rob, and the rest of team are prompt to respond to emails and calls regardless of the time of the day, and even on weekends which is unheard of in financial institutions. I have been so please with this team that i mention them to anyone I come across that is looking for a mortgage agency including my family and they all also sing their praise. Thank you all for the work you guys do and the timeliness of your processes.

The team we worked with was absolutely amazing during our home purchasing process. Even if I try to think of something they could’ve done better, I just can’t find anything. I was floored by how fast Steven responded to every email and call I made no matter the time, the way he explained everything, his friendliness, and patience. Everyone treated us like we were their only clients. Pretty impressive. Thank you!

We had a great experience working with Benchmark Mortgage. Steven was very helpful and made us feel comfortable throughout the entire refinancing process. We definitely would recommend to others!

very bad experience with this company, bad experience with the loan officer

I really enjoyed working with the Benchmark Mortgage Team and Rob Roland as my Loan Officer. He was very knowledgeable and a true professional when it came to making sure that my home loan process went as smooth as possible. Mr. Roland kept me informed every step of the way and made sure that I knew of any changes, etc. at all times. I highly recommend Benchmark Mortgage and Rob Roland as your Loan Officer. I was highly pleased with the service that I received from the entire team that I worked with through my home loan process.

We used Benchmark as they were the preferred lender with our builder Main Street Homes, and they were fantastic. They were very attentive and patient and aided us in every step. We also just refinanced with the great rates and yet again they were very attentive to our needs and desires, as Rob watched the very volatile market daily and kept in contact with me to ensure we hit our target rate. I would highly recommend!

Casey was very professional & efficient. He was available to answer all my questions. I would recommend him to anyone.