Benchmark Asheville Used Cars - No Credit Checks Brevard Rd, Asheville

Benchmark is a great option for younger buyers like I. I needed a new car after my Nissan but the dust and After looking and debating I Finally found my 2004 Acura TSX. I love the car greatly and the systems they use are super easy, though I would like another car from them due to the TSX requirements of premium gas with these rising prices, I’ll be happily waiting for my 13 months to come to hopefully get the one I want. I have my eyes on one currently at the lot and I would hope it’s there still when it comes. Greatly satisfied with the establishment!

First and foremost, Paul and Phil are absolutely incredible! Both were super friendly and had great communication. I had a very unique situation where the car I was leasing was unable to be diagnosed due to (what we assume) a major electrical issue within the computer. I had taken it to 3 shops, one being Fred Anderson Toyota with no one being able even get my car to connect. It was such a bizarre situation. I kept in contact with the dealership and their service and within 3 days they got me in a new car, even applying my previous down payment. I am so impressed with the communication and customer service. Eddie was also super friendly as always!

Inventory was up to date online…. I had been shopping for months for this certain vehicle. Drove out there, met Wayne, test drove it…. Loved it but it had a very slight brake issue. Told Wayne, they sent it off first thing in the morning, I sat and did paperwork with Phillip that evening… it took maybe 8-10 minutes and I purchased the car! Great experience. Both gentleman were professional yet very laid back. Straight forward and honest. I would do business with them again.

Second time purchasing a vehicle through Benchmark and the process was smooth and fast just as it was in 2019 when I bought my Lexus! Eddie Spaghetti is the man, ask for him if you are looking for a great used car and a no pressure salesman. They will work with you and get you into something affordable and reliable, thank you guys again for helping me purchase another vehicle, we will enjoy them both!

Wayne is absolutely amazing he helped me before I even came to the dealership. Got me in a perfect car, and in my price rang. He answered all my question and made sure I left very happy. I definitely recommend bench mark and Wayne

My experience working with Benchmark auto sales in Asheville NC was a very pleasant and Eddy and all those guys were very helpful when it came to finding a vehicle that works for me. If you’re in the market for a good used car I would definitely recommend giving them a try because they have a pretty good selection of vehicles depending on your budget

Do not go to this lender once they get your money they don't care. They are not completely honest with there rules and trading in prices .They make it sound better than it is and after you make all your payments the total of the car you have pay 20% in full at the end so you if ur car is 20,000 your have pay 4,800 to own it even though I already made payments for 5 years. Warrenty go out if to many miles they do not cover spark plugs or nothing. They are frauds and all care about it money keep stuff from there customer's.

I really wish I could give 0 stars. There gps system messed up in the car(2 mechanics confirmed and they wouldn't fix it because legally there not allowed too). So after 2 days of fighting with benchmark they finally came and picked up the car Tuesday the 8th, they told me on the phone that the car in there system showed it was running and driving since the 2nd(that should've been a hint there that it was the gps). They didn't start looking at the car until the 10th which apparently they were looking at it all day by what they said on the phone and still didn't have a answer. Well I called the 11th and they said they had to put it aside to work on other vehicles. I spoke to the manager and they gave no leniency on the payments even though I wasn't able to use the vehicle due to there equipment failure(and cant go deposit my check to pay the payments without my car). I've been having problems with them and the car since the first month I got it and I will never go here again and I recommend everyone else stay away.

If anyone is thinking about buying a car from Benchmark Auto in Asheville, don't. I waited 2 weeks for a $12,990 07 Sequoia to be ready, only to find out AT SIGNING that the total price after financing would be OVER $22,000. I will drive my shitbox till the wheels fall off before I ever pay $22,000 for any car, much less a 15 yr old used car. This business is predatory at the very best.

I had a great experience with benchmark Auto sales the salesman was very respectable and great and I would refer anyone to come to benchmark Auto sales if you need the vehicle they are right all the way around

I have to say my experience with them was great look all over Asheville for a affordable car an they blessed me with the perfect one low miles great price an the staff was great got in an out with no problems I appreciate yall!!

Absolutely horrible customer service!!! I would recommend riding a horse before spending your money here. They are in the business of ripping people off!!! Edit to add: My name is obviously not "ms.capps" so I'm not sure who you are responding to but it's not me. And putting your customers personal information on public forums only proves my point. You are a joke 🤣

Man this place is just the best! Eddie and the rest of the team were super welcoming and friendly. They made the car buying process really easy and quick. They got me into a really awesome and affordable car that I’ll be driving for a long time. I love my Elantra. Can’t recommend these guys high enough!!

Call Ed what’s the girls name Stephanie were wonderful they help me get a vehicle it was not any trouble I’m so happy that I have something to drive because I had a rental car and they were really great thanks guys

Please please!!! DO NOT BUY HERE!! Its like a sour relationship you want to get put of. Oh don't let the car mess up after a month because you have to pay $500 to return the car. Let me save your money and time.

Ed helped me find the perfect car !!! I am absolutely in love I had looked on line a saw it and new that’s what I wanted they made the car buying experience so easy for me I text Phil about info on a 2013 Hyundai Elantra and he had me go ahead and send him all my info when I arrived at the car lot all I had to do was test drive add the car to my insurance and pay my down payment the whole process too about 2 hours and was so painless I would definitely recommend benchmark to anyone they are so down to earth and honest !!

I have leased 2 cars from Benchmark. They’ve always been easy to work with except they never return answers to questions posted in the contact section. Irritating to say the least!

Great service, fast and friendly all around good experience! Would definitely recommend to anyone in search of a great deal without a lot of headaches. Thanks again

My experience is very good as it was 8 years ago. Friendly fair honest people. I feel like I made the right choice.

Great experience. Very helpful. And I LOVE my new car!!

My dad car got shut off due to non payment but he made the payment two hours ago, the car still won’t start. If there’s a kill switch somebody should be able to turn my dads car back on after hours. He just forgot his due date. Otherwise he’s happy with Benchmark!

By far the nicest and most willing to help get you in a great vehicle car lot I've seen great prices great plans great help and great people that's the BENCHMARK way. Go check them out!

Update: picked my car up today and the issue seems to be resolved. It took 3 days but they did squeeze me in and didn't charge me because it was new. So far I'd still recommend the company. Still a little shaken up and trust is damaged. I think the communication throughout the repairs could have been better. Just a call letting me know it was diagnosed, parts were ordered and eta. But because I was frustrated being kept in the dark, I kept calling making me feel like I was being unreasonable.

Benchmark Auto Sales is absolutely amazing! They have people who work there who really wants best for their customers! They work with you on financing and helping you find the perfect car for you. Thank you Josh and most importantly Phil for helping me out this past weekend! I still love her!

Eddy was very awesome in helping me pick out a vehicle, Thank you so much for your help!

I haven't bought a car in awhile. It's usually an unpleasant experience. I have to say that the men and women at Benchmark really work to get you into the vehicle that you want. I'm very pleased with my experience, my car, the warranty, and the help that Benchmark offered. You guys made it easy.

Ed was Amazing! Took alot of time with me to make sure I was satisfied. Would definitely recommend!

Over rated high priced for old vehicles. Staff was to busy on their phones. Very overrated

Benchmark is fantastic! Just bought my second car with them and I am extremely happy with my choice. Josh is awesome! He’s Sincere, kind, patient and knowledgeable!! Absolutely fantastic! And Ciara (sorry for the spelling) was fabulous. I can’t say enough good things about this place! They offer a power train warranty on a used car, like who does that?!? They do, that’s who! Full tank of gas. Their cars are all in excellent condition, I don’t have to worry about buying a lemon! They offer so much, to much to mention! I’m very happy I went there!

Love it very nice people, will work with you on ur payment & etc. Glad 😊 I brought my jeep 🚙 from them.

The worst place to purchase a vehicle.. I made every payment on time every week for 3 yrs and the very last payment they didn't take my payment out of my account.. did not notify me and repossed my car because I failed to come in the office and sign paperwork for a residual payment. WRONGFUL REPOSSESSION IF YOU ASK ME ... I WOULD NOT GIVE THEM A STAR AT ALL IF HAD THE CHOICE. I DONT RECOMMEND ANYONE EVER DOING BUISNESS WITH THESE SCAM ARTIST. THEY WONT TO GET U IN A BIND WITH THE HAVING TO PAY THE REPO COMPANY SO THEY CAN GET THE CAR BACK AND RESALE IT.

Over bearing, underwhelming, and over priced. Another case of "I'm gonna treat you badly because I know this is the only way you can get the car you need." If you need a car for work they will reject you no matter how much you make because they care more about reselling the car when you inevitably bring it back.

*5 star review, edited to two star* Honesty, I can’t wait to return my car back to Benchmark on October. I have worked in consumer affairs, high-level customer service my entire life. My payment was late 3 days, and they disabled the vehicle. I have been much later than that in the past. When speaking to Courtney on the phone, she is rude, abrasive, offers zero assistance, and frankly, doesn’t know how to speak to a customer. When I called to make the payment, she processed, and said “you’re good. When I asked if the car would be enabled again, she barks “that’s what I meant when I said you’re good”. She offer zero explanation or ANY positive customer service experience. Having ran two contact centers myself, for ultra luxury premium auto brands, if one of my agents spoke to customers in the tone in which I have been spoken to, they would be unemployed. Perhaps someone at Benchmark should teach some customer service and sensitivity training. If you want to be treated like Benchmark is your only option, this might be the experience for you. Do better Benchmark

My experience was great at Benchmark. The staff was friendly and respectful, a very warm vibe. The process was simple, I was able to fill out my application online which was very convenient and saved time. I was in and out in a couple hours and they filled the tank with gas! They have many nice low mileage vehicles that are in top shape. You won’t find any junkers there, I think their goal is to provide top quality used vehicles because the major repairs are on them per the lease agreement. It’s so hard to find a decent used vehicle so I was thankful to find Benchmark.

My wife put a down payment on a red 2012 Mazda 5 Touring a couple of weeks ago. There were issues with the car and Benchmark did us right. I've bought a lot of pre-owned cars in my life but this was hands down the best experience I have ever had. Philip was very responsive and stayed in communication and took care of us quickly. The people at the shop are wonderful too, especially Jackie. Thank you so much for earning my trust. I will likely purchase my next auto at Benchmark.THAT is how you keep customers.

It's as easy as stated, if you are like me and can't get a loan for a car without a ridiculous down payment, these are your people. Don't risk some other buy here pay here with cars that go straight from the auction house to the lot. From experience I can tell you it's always a gamble. But at benchmark all the cars are inspected from an unbiased party, and come with the option of a warranty and free oil changes for the period of your lease So far I have nothing bad to say about my experience, I've got troubled credit, and just switched to a new job last month if I can get a car so can you! Thanks to Wayne and the benchmark team. It's great to have places like this that will give people a chance! UPDATE: 04-05-2022 Still loving my ride, no issues whatsoever. My sister took home a red SUV today and she's had a good experience so far as well! My uncle will also be purchasing a vehicle this time next month so I'll be back for another update. Thanks benchmark!

Okay let's all stop lying! This place is the worst place to get a car ever!! I honestly can't tell you how discombobulated the Warranty is. Please don't let me start on how long I've had the car...well let me start with I've only had it for 2 months and there's a hand full of problems and they won't fix nothing at all. Soon as I pulled off the lot I figured the taillight wasn't working. The windshield wipers were also broke. And let's not forget about the a/c unit not working. After month one the battery stopped working and there was a leak in the power steering. Let me add that It only take me 10 minutes in all to get to work then home. That's all I done for 2 straight months. I recommend no one go here at all. They didn't want to fix any of those repairs....with their own mechanics

After the huge down payment, and paying on the car or truck, you still don't own it. This is a lease only. After you fulfill the contract, they will offer to sell you the vehicle, paying alot more money. It's better to go to a real dealership and get a new car

Wish I could leave a 0. I was buying a buick from benchmark that started messing up 3 months after I started making payments. First problem brake system,Next waterpump, then the fuel injectors, 3 tune ups in 2 years because same code kept popping plugs & wires, Alternator just to name a few. Yes I have put miles on the car but I also have kept up all maintenance including oil changes up to date. This is just to name a few things there are many more repairs. I have tried for almost a year to get the car inspected but every time I fix something another problem occurs. Now 3 new codes are popping for different things not involving the motor, But I'm also being told I need a new motor for $2500 which I believe but then after that the codes will still be on for catalyst converter so the price goes up again. So with this being said the car is worth a little over 4000 on Kelly blue book but I've paid almost 15000 maybe a little more.in payments & repairs & they can't help me at all even though I have receipts for almost everything mainly not the oil changes because a lot of times family changed my oil which is allowed as long as it is changed. With that being said run before you waste your money. Least 16000 in debt for an 06. Was trying to be a good customer take care of the vehicle& pay off the vehicle but sometimes doing the right thing doesn't pay off.

Thank you so much for helping me today! The process was quick and painless. Eddie, Amanda and Blondie were amazing to work with. I’m in love with my new (to me) car!

Very excellent experience. All of the people there were very friendly and helpful. The process on leasing a car was very easy. Highly recommend for anyone wanting to lease a car

Everyone was extremely helpful and they made the whole experience absolutely amazing! They have an extremely nice group of people working for them, and I highly recommend that anyone who is looking to lease checks out Benchmark in Asheville!

Wayne was fantastic from out conversation on the phone to the signing off the paper work. He assisted me with a golf cart and his arm as I have difficulty walking. Thank you so much.

Refuses to show me my account statement or ledger so I have no idea what is due. They have no problem calling 6 times a day to harass you and text a minimum of 4 times a day but REFUSE to let me see my information. Pretty odd to me.

I have a vehicke through them and its not fair that they shut it down if you get ambehind a little, like you want your money and im doing my best to keep uo but i cant get to and from work to pay for my vehicle not fair or right at all

The only good thing about here is no credit checks , and free oil changes , besides that they are a hassle and not very flexible . They also look forward to getting people to buy cars who they know can’t afford them they get em approved anyway , and take their money . Highly suggest going somewhere else . They don’t want your business they want a quick come up off ya.

Myself and my partner were in dire need of a vehicle, I just started a new job and did not much money saved up. Like any buy here pay here dealer you will pay more than book value for a vehicle, however, Benchmark has a great leasing program where you can walk away at anytime if you choose so for a small fee after 13 months. They also offer warranties on a lot of their vehicles. Give them a try if your in need of a vehicle and don’t have much cash to spare and don’t have much credit established or have a bad credit history. Eddie “Ed” was able to get us in the vehicle we wanted and made the process very smooth, he even helped me get set up with a new insurance company when mine refused to give me coverage. Thank you again sir.

I love this place I got into a bad wreak and needed a car went to benchmark sent me all up with a nice car and didn’t even have that many miles on it . even got me hooked up with some really good cheap insurance I would highly recommend them to other people thanks guys

If I could rate it lower I would. First they do all this talk about saying “this is a reliable car, it will run for a very long time” not even a few days after I had it I started noticing issues. I called set up an appointment to get it looked at. Had to wait 2 weeks just to hear I had to take it to a dealership.. the dealership couldn’t do anything about it. I called benchmark and they said well it’s under warranty so if it fails on you it can be replaced. I am definitely not going through this dealer ever again. Absolutely garbage, I would advise everyone to stay away from this place..

Wayne took good care of me here!! Helped me get a new to me car...set me up with cheaper insurance also...all around great experience!!

They were really pleasant to work with. They helped my fiancé and I get into a car we could afford in one visit.

Wayne and helped my dad get a car that fit his budget they were all so nice and friendly

The easiest and fastest car buying experience I've ever had. Eddie was a pleasure

Experience was excellent. They have a good selection of vehicles, ranging in cost of down payment. I applied for financing on their website the night before. The next morning they requested what they needed to get me approved, and by early afternoon I was leaving the lot in my new car! Sooo grateful they approved me based off my job/income, because my credit is pretty bad and I never thought I’d get such a nice vehicle! Also feel great knowing it’s covered by a warranty the entire time I’m paying on it, and they change your oil for free every six months. Only had my vehicle for one full day, but so far so good! Will update if anything changes, but I highly doubt anything negative will come from this. Thanks again for all your help, Benchmark!

Process was quick and easy. My credit tanked during Covid-19 lockdown, so every dealership wanted a high down payment or a ridiculous monthly payment, even though I have a well paying job. Benchmark put me in a car (from this century) for $750 down and $79 a week ($316 a month), with a dealer warranty for the big stuff. They even helped me get insurance since I haven’t needed it in six months. Ed was extremely helpful, encouraged me to drive all the cars in my price range to find the right fit for me. When I found the car I wanted, but had one more to test, he handed me the keys to “my” car to hold so nobody could buy it while I was testing another car. Overall, I would definitely recommend Benchmark Auto Sales to anyone, especially someone with not so great credit who needs a car now.

Benchmark provided a good option for me to get into the vehicle I wanted. I appreciate their professional, yet personal way they do business. Everyone's situation is different, mine included. Benchmark was able to meet my transportation needs without pressure. The warranty gives me confidence in my purchase, knowing that they have a service center that is responsive. One size does not fit all but I can say that Benchmark Auto was a good fit for me.

Yes it's a buy here pay here, my daughter and son in law got a van hadn't even made a payment yet and the van ends up in the shop. Several things needed to be fixed, and NO they didn't fix the issues. Took the van back and they wanted $500 to return the vehicle. That's a bunch of bull. Nope wouldn't even waste my time

My husband and I just purchased a Chrysler 300 on February 12th. Beautiful car,excellent price! The entire process was so easy! Everyone was helpful and courteous. We definitely recommend anyone to use Benchmark for your next vehicle. The price in the window of the car is the price you pay for everything. No hidden fees. Special thanks to Wayne for getting us in our new car! We absolutely love it!

This was by far the best experience I have ever had buying a car. I would recommend them to anyone looking for a car. Great selection. Friendly salesmen. No pressure to buy anything. and the amazing blonde woman in the office (I forget her name) made the paperwork as simple as possible and had me laughing and enjoying myself through the entire process. I will b back again

Ed was great! Will definitely come shop here again!

Stopped by with a flat tire. The gentlemen offered to change it for me and did it in ten minutes. Best service ever!💕💕💕

Excellent customer service from my salesman, Ed, and really from everyone else I spoke to or dealt with at Benchmark on Brevard rd. I stopped by their car lot two days ago, only planning to look at what they had, maybe test drive a few, check prices, and continue on to another lot to do the same before making any further decisions, but what can I say? They know how to close a deal. Drove home I in new (to me) 05 Acura mdx the next morning. Its pretty sweet. Had I been able to, they would've had me in it the first day. Car drives great and looks great inside and out. The only minor cosmetic issue interior (very worn down seat covers on driver and passenger seats), they have ordered replacements for and will fix as soon as they arrive in mail. I didnt even request they fix the seats, would've gotten the same car either way, but its a nice perk they are doing it anyways. Lease agreement and payments seem very reasonable and more than fair, especially considering the warranties and maintenance services they provide. Great experience all around, highly recommend, ask for Ed!

Purchased a car from here and due to the pandemic had to let it go back.. skip ahead 6 months, and benchmark is helping me get into a new vehicle again. People who understand circumstance, and give customers a second chance deserve all the stars in my book!

3rd vehicle purchased from Ed at Benchmark auto and hands down the best experience in the business. No pressure sales. No bs. Just honest people letting you look without hassle. Great cars. Affordable down payment and price of vehicles that sell themselves.

A year without one missed payment, towards Christmas time they wouldn’t extend an extra week for a full payment. Reading reviews also made me cringe because they are so rude to their customers for expressing their own experience. I would honestly avoid this place and on top of that, the women who answers the phones are extremely rude and unprofessional.