BankPlus Adkins Blvd, Jackson

I felt mistreated and thought Ms. Carr was very unprofessional and unwelcoming. I’m never visiting this branch again!!! I might even close my account with them. She failed to ask adequately assess my needs and seemed to want to charge me $5 for a new debit card without finding out if it was not working due to no fault of my own.

Customer Service here is horrible. They don’t greet you nor do they thank you. I’m not sure if the video screens work on the outside because no one ever says anything. I’ve been there yesterday and waited for more than 25 minutes to deposit only 4 days collection, Mr Markeia, who was on window he got my collection and put it beside and he is serving others, the three cars came after me and they already clear their transactions and I am still waiting and I can see behind the window the lady who think she is the boss, she came to pick the view what I was acting then few staff also came round and at the end I have to press the button for call and then when I said how long it is going to be because I see other comes and gone then Markeia said it’s already nearly finish. After he finished, he hands over the other tall person who work in front of manager’s office, he is good and he said thanks too. Ms Laura I was observing for some time, and every time I come there is, few, who don’t act properly and think they got some problems to serve me. Where I am working now is not my property, otherwise I defiantly closed my account with this branch and take my business elsewhere. Major improvements on quality customer service needed.

Most of the time I go deposit my business money there they tell me my money it’s short even though I have count it more the 3 times only on Adkins branch

Adkins Blvd - Horrible Customer Service, take your business to a different branch. They won’t appreciate it here.

Currently waiting in line. No greetings, unfriendly staff. Unprofessional, don't even acknowledge the customers. Still waiting, also staff is ghetto. One line. Last time coming to this branch.

I've been banking with bank plus for years and I have to say that they've been extremely good to me, especially the Branch Woman in charge, Ms Laura.. She's been absolutely amazing and she's awesome. Laura if you ever get to read this, I want to say thank you so much for everything you have helped me with.

Customer Service here is horrible. They don’t greet you nor do they thank you. I’m not sure if the video screens work on the outside because no one ever says anything. Major improvements on quality customer service needed

Always the worst customer service and terrible attitude from all the tellers.