Bank of America (with Drive-thru ATM) E Joppa Rd, Parkville

HOW ABOUT PICKING UP THE PHONE ONCE IN AWHILE.

This place is horrible the banks manager should not have a job in retail what so ever. Today was the worst experience of my life I’ve never felt so belittled in my life. I will be writing corporate unacceptable behaviors shouldn’t be allowed

This is a busy bank but they moved us along pretty quickly. I needed a notary but they did not have one on duty that day.

Excellent customer service. Very clean with nice waiting area. Staff is knowledgeable and friendly.

Easy to deal with. They have quick moving lines with multiple tellers. Their atm' s are advanced and their is a lot of them in the area. More than anything else the CSR's truly want to help your financial situation and are always their to help.

The worst branch ever! Whoever is running this branch should go back to school. The employees are rude and they treat costumer like whatever.

Drive thru was not in service,so I waited over 30 min in line to deposit a check with only 1 teller working extremely SLOW,very unnecessary especially with multiple employees walking around doing nothing behind the counter seeing he needed assistance.I won't be returning to this location.

The tellers keep their lines going. They are efficient and friendly. The office people know their business and friendly.

Someone needs to teach these employees customer service I would never bank with Bank of America simply because of the way their employees treat the customers my payroll happens to be drawn off of Bank of America and I have been And several of their locations and if you are not a Bank of America member and are not willing to open an account with Bank of America their employees companywide treat you like less than a deserving customer Yet they have the audacity to continue to offer you an account. Why would one be a member somewhere that doesn’t treat you respectfully the first time you walk in. Joppa rd harford rd. Merrit Blvd luckily in my profession I originate loans with banks as well and at least I have a choice in my office to send hundreds of thousands of dollars worth of business a month to other banks instead of Bank of America.

Long wait because employees were talking with eachother. My teller was super rude and was very adamant on me acknowledging her saying “how are you doing?” Obviously she was saying that because it was required rather than being courteous. She made a mistake and acted like it was my fault. My first branch experience in a long time was totally underwhelming!