Bank of America Financial Center Ne Northgate Way, Seattle

There has been several open complaints about only one guy working the counter on a Saturday evening. Unfortunately despite the other banks being closed this one is the only one open. I would expect there to be least some more people here knowing this place would be packed.

Awful!! Absolutely awful EVERY SINGLE TIME I COME HERE! Im actually probably going to switch banks because it shouldnt take an hour or 2 every time i want to cash a check! Its like wow u guys know its going to be busy you close all the banks in the surrounding area so were forced to come here its just rediculous. Instead of the manager walking around or sitting maybe he should hop on a window get this moving!! Im 21 people deep to cash my pay check. And im most likely going to be late for work!!!! Seriously im just one person but im done being a customer here!! This is dumb!!

I already hate banks because no one ever actually cares but I especially hate Bank of America because they don’t treat you like a human but I especially hate this Bank of America because during their peak business hours (I checked google analytics) they had a line of 20 people and had 1 of the only 2 tellers leave their post to go do something else. People are walking out. The line is getting very anxious and people are talking aggressively about it. It’s a Friday at 1:30 and no one is working. I’m only here to close up some business with this bank and I’m being violently reminded of why I’m leaving this bank. Going to get better customer service from the mattress I stuff my money into now.

Bank of America is the worst bank in America this branch in perticular is atrocious at best. 5 staff members 22 people in line and only 1 one single teller to help people with transactions. And they have the audacity to ask you every 2 weeks why you don't have an account with them get outta here I wouldn't bank here with my enemies money.

FYI People.. Its not just this branch.. its all of BOA.. they only have one teller.. If you go, Plan on waiting awhile.. I don't bank with them(and never will) because customer service is not there priority.. I only go to do work deposits

At least 30 people in line. 1 teller. Management is pathetic. People waiting on their lunch breaks. Complete disrespect for customers of this massive bank.

Visiting here to make a withdrawal that cannot be completed at the ATM. Here because the two locations near me are “temporarily closed”, so you’d think that there’d be more than one teller. But no, lol, 12 people in line and one teller. At 1:45. Every visit to a location is killing me 😭 I’d wholeheartedly, with all of my being, not recommend this location.

As we've all heard and experienced, the lines here are usually 20+ people deep with one teller, it's awful. But the even better enjoyment is seeing people come in the door and panic at the sight of the long line. The shock on their face is priceless, almost makes waiting in line worth it! Don't come to this branch if you can avoid it.

The worst. Just like everyone else has commented here, the lines are atrocious. There is one teller, while there are four non-tellers sitting in their offices on their phones and computers. Clearly the need is for more tellers and not other bank employees. They were also not enforcing masking. I spoke to the manager who acted like I was wasting her time and told me that it just is what it is. I am not sure even writing this review is worth it, because seeing how long this has been going on from the previous reviews, this branch doesn't care enough about the customer experience to make any changes. Worth it to go out of your way to go to another branch.

If you must make a withdraw over your atm limit, this is ONE OF ONLY TWO BOA's IN SEATTLE that carry cash and there is only have one teller. The manager and teller both said they wanted to quit. The area VP told them "if you can't handle it, quit". The line was out the door with an hour wait, mostly elderly...Bank of America is not living up to it's name. Bank of Afghanistan?