B&B Automotive Lincoln Hwy, Fairless Hills
+1 215-392-6326
http://bandbautomotive.com/
394 Lincoln Hwy, Fairless Hills, PA 19030, United States
Services
- All Credit Approved Vehicles Automotive Loans
B&B Automotive Reviews
A
Had the best exp ever! Drove off with the SUV I wanted Nissan Rouge 2018 Midnight Black. From first exp with Tina (on the phone) to Leighton Harrell (Salesman) it was a great experience! They work with you and explain everything in detail! Very Satisfied Customer!
So glad you had a great experience, Angela. We look forward to seeing you again soon!
A
Gave me a car with no ac . Got the car in October found out it had no air in may took it to get fixed worked for a week then stop. Now I can’t get my car looked at its 90 plus outside. Their sales lady hung up on me when I called to talk to the manager. Never buying a car from here again! At least give me a rental until it’s fixed.
O
Y'all a nightmare dealship i will never get another car thru y'all if I could get my money's back for these one I just brought that been in the shop smh don't buy no car
Otis, Thank you for your feedback. We apologize that the vehicle you purchased has been having issues. We always do a preliminary inspection before every vehicle is sold to ensure that everything is working properly. We'd love to discuss this issue with you directly and gather feedback. When convenient, please contact Thomas Alvino, at [email protected]. Thank you for your time.
T
I haven't personally dealt with them, but my husband got really excited the commercials advertised on TV about them saying, no problem we'll come tow the car ourselves, can't get the car to them we'll pull it in. Come to find out they don't tow or cone pick it up for trade in, which means they need to update the commercials on TV, other than that I love what my husband told me so far
a
I waited 1+ year to make this review... & Let me start by saying this company isn't for everyone! If your jammed up with your credit then I highly recommend them! The whole process of intentionally getting the car was smooth and easy, and the salesman was amazing. After working with these guys & gals for over a year now I can honestly say the are very GOOD (NOT PERFECT) at their jobs! For one, the vehicle it's self is a great car (2006 Pontiac Grand Prix 3.8L V6). I experienced my first real issue with the car about a week ago, and I called up AVP warranty company (The company you get your warranty from). They where very quick about getting me in contact with a shop, who towed my car over and fixed all the issues I had (Control Ignition Module) with no problem at all! I could go on and on.... But like I said they are a GOOD company to work with if the shoe fits!
T
My first vehicle I purchased was a 2003 Chevy Impala. I was told after 2 yrs of payment on time I could upgrade. I upgraded today to a 2012 Chevy Impala and love it! I can actually trade that in after 1 yr! I would recommend B&B highly! My credit score even went up 35 points! I also met the owner of B&B and he was happy for me too! Get your next vehicle here!!!
P
My husband scheduled my appointment with B&B Automotive last Saturday and I left with my car the same day! The place is beautiful and the representatives are all pleasant. Not only did I leave with a car but I got a awesome banging car!!! Leighton took really good care of me. My experience was overall excellent! I give them 5 ⭐️ ⭐️⭐️⭐️⭐️‼️‼️ Good job B&B!!!
We appreciate the review. Thanks for taking the time. See you next time!
C
My sales representative Leighton was very professional. He knew what I needed and helped me find the perfect car with my poor credit. He genuinely cared and didn’t try to just sell me anything. Tim the sales manager was amazing also. I highly recommend B&B
Glad to learn your experience was a positive one. Have a wonderful day!
R
An absolutely amazing experience. Leighton Harrell was very professional and got us the best deals. He even stayed 2 hours after closing to make sure me and my fiancé left in a new car.Thank you so much we love our new car.
We appreciate the positive feedback. It means a lot. We look forward to serving you again soon!
H
Salesman Jose did a great job very nice man very professional I highly recommend him
n
My experience B&B automotive was nothing but great. I worked with Jose who’s been with them for over 10 years. He was very helpful and patient with me, broke down all the numbers and just helped me out with getting a new vehicle at a great price. They’ll help out if your credit isn’t the best and I promise you’ll leave satisfied
Thanks for taking time out of your day to review us. See you soon!
K
Cannot say enough good things! I went in with a game plan of what kind of car I wanted and my budget, then Jose and Tom made it happen. I was in and out of the dealership with exactly what I wanted in under 2 hours. Highly recommended!
Hi Kristie, thank you so much for the review. Have a wonderful day!
S
Overall I'm giving a 5 star because I came out very satisfied today despite the little bumpy road we had prior to today. I can say the customer service was great in July when I bought my first car but then I had issues with the car in between that time up until now. After the different services and multiple phone calls they decided just give me a new car for even trade which was all I wanted to it made my day. Thanks Tom and Fran. I appreciate you guys.
Thank you for the review, Sharree! We are so happy to hear that you had an amazing car buying experience thanks to Tom & Fran! We’re looking forward to your next visit!
K
Great experience with B&B automotive. Everyone was very polite and helpful. Mr. Harrell especially, he put me in a vehicle in which I didn't expect. He really listened to my needs and worked it all out for me. He went above and beyond. So gratefully satisfied😃
Thank you for the review. We will share this with the team!
k
I am a extremely satisfied customer. This was my first visit to this dealership as i was referred by a friend. When everyone else told me no, ran my credit and required a co-signer, I received an immediate warm welcome by Tina who bared with my unique circumstances from the very 1st phone call. Tina instructed me on exactly what to do before i came into the office or even ran my credit. Once i got their, their was nothing but, smiles, warm welcomes and satisfied customers being congratulated for their purchases, this gave me more confidence that my circumstances would prayerfully surpass. I was assisted by Agent Jose Cuevas who was very confident, quick, pleasant and gave me the impression that he had this in the nutshell after explaining my unique circumstances to him and providing him the necessary documents behind it and low and behold, before i knew it, i was shopping for my new vehicle. I am so thankful to all of the wonderful and friendly staff members and to my friend as well who reffered me. I will make this my new home for all of my vehicle purchases/trade ins whenever im ready to upgrade..It only proves no circumstances is too big or small for them and i hope that this review encourages someone who is otherwise in doubt. Don't be discouraged, trust me give them a call and mention me as a reffereral if you like. 😁
Hi kia, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to serving you again soon!
D
Great experience with finding my car here. They do truly work with you and your credit! Give them a chance if you need a new car ASAP! 👍🏾
K
Love the atmosphere here! TMartin was the best! He spent his whole day with us trying to find the perfect car and meet our needs. He was very kind and helpful. Would definitely recommend his services.
Thanks so much for the kind words. Hope to see you again in the near future!
C
It is very difficult to make good decisions during a financial crisis. My situation like many others is too common but it is important to know several things: 1. You are not alone in your situation even though you feel alone. 2. You need to seek solid advice and help. 3. You need to remain calm and patient. B&B was simply a Google search by me deperately looking for a car that I could afford and who would work with me given my financial difficulties. With many good reviews, I decided to drive 45 minutes in a car that I wasn't sure would even make it there. Tim Martin and the entire team there treated me with respect and dignity, were open and helpful regarding my financial details and made the whole process refreshing and uplifting given my state of mind. With some creative financing they educating me on how to rebuild before handing over the the keys to a beautiful, clean car... exactly what I needed. If you have financial details or credit issues that prevent you from getting a better car please go to B&B Automotive. They get it and would be happy to work with you.
A
All I can say is Hooray for Hosea ! That salesman has always been Friendly, personable and understanding. I was in a situation where I desperately needed a vehicle for work and Hosea said come on in. He helped me to trade in a vehicle and put me in a BETTER vehicle ! All of this with a low credit score. I can truly say that B and B auto has treated me like FAMILY ! They looked at me as a person and Didn't turn me away when I needed them the most. I'm Never dealing with anyone else ! ASK For Hosea !
B
Everyone there is so friendly and helpful. Jose is such a great guy and worked with me and my situation to put me in a reliable vehicle. Alexis was so helpful and kind. I would definitely recommend anyone to come here. It’s a solid, honest car dealership with nice reliable vehicles. Thanks again for my recent purchase I love my Ford Edge!! 🥰🥰
J
When it was time to look for a new car I knew there was no other place than B&B. My mom had gone here and got amazing car so it was time for me. Leighton greeted me from the moment I walked in to the time I left he is amazing highly recommended oh and you might be wondering yes I did walk out with a new car that I LOVE! Thank you B&B! You guys rock!
Hi John, we appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!
J
I had a great experience at B and B Automotive.. Tina gave me all the information I needed to let me know what I needed and Tim surpasses my expectations with his knowledge. Tim made me feel at ease and the whole process was seamless... I left with the vehicle of my choice and will definitely buy there again... no added fees everything explained to me thoroughly. I would recommend B and B to everyone. Thanks again
Z
This has been the greatest car shopping experience that I have ever had. Tim Martin is such great sales, he really took a look at my whole situation, finances and all and instead of just trying to sell me any car, he worked with me to find something good that would also fit my budget. A big thanks to Alexa as well, she provided me with all the information I needed in the phone and made sure to be very accommodating. I will definitely be purchasing from here again and I look forward to our next meeting. 👍🏾
W
Tim was an excellent sales man. He was friendly, professional and courteous. He made every effort to find the best deal at the lowest rate.. I'm loving my new car and enjoying the peace of mind. Thanks Tim
S
So I came to B and B automotive looking for a new car in and out of there 5 different times because I didn't want to settle on just anything. He called whenever he felt he found a car that fit my budget, needs, and most importantly what I wanted☺. Leighton and Stephanie was very patient with me during all of the Issues and was very helpful and very understanding and I finally was able to walk out of there with my awesome car. He is an angel in disguise and was able to make this happen even when I thought it couldn't. It was very important to me and he understood that It couldve happened at a better time in my life. Go see him yall hes awesome!!!!!🥰🥰🥰🙏🏼 THANK YOU LEIGHTON AND BANDB AUTOMOTIVE.
We appreciate the positive feedback. It means a lot. We look forward to serving you again soon!
E
My experience was very pleasant! The staff were friendly and the showroom was very nice and relaxing. I bought an SUV that was fairly priced the finance terms were very clear. My salesman, Leighton was wonderful to work with. I was nervous about a big purchase but he made me feel very comfortable by explaining the terms thoroughly. Thank you all for a wonderful experience; I'll definitely recommend you to family and friends.
P
Once again, great service and great car. Everyone is helpful and made the process easy. I'll never go anywhere else.
I
Man they handle business. Any and all situations and circumstances. They bat hard for you. Being 100% honest and upfront helps immensely. 3 vehicles and 6 years of experience with these guys... #LoveIt stop in on my referral....
g
Leighton Harrell was excellent, polite,and helpful. I don't think I've been to dealership where they were more informative. Cooperation is also important. He actually search for the vehicle we wanted at another lot. Retrieve it too!!!! The review above is from my 1st car and my wife's 1st car. I just purchased my 2nd car and again Leighton Harrell came through for me again. He put me in a newer vehicle for the same price. No must no fuss. Both times were nearly desperate situations and I came away very satisfied.
c
Very professional and great service. Leighton Harrell was great straight to the point, very helpful and quick. Didn't wait long paperwork was done before I can blink. Recommend this place to anyone looking for a vehicle bad, good or no credit, they are putting you in a nice clean affordable car
T
AMAZING!!! I went here completely hopeless and expected the worst because I’ve been at search for a car for a while now and I was used to hearing the word no because I had so little credit history/ low score. I ended up walking out of there with a beautiful 2011 Hyundai Sonata. Jenny was the best at making me feel so comfortable in buying my first car and made the process painless and super easy. I felt very welcomed here and overall just a great experience, I haven’t been this happy in awhile, I will definitely be coming back to purchase another vehicle when the time comes again! Truly a awesome place
O
I had a great experience at B&B automotive. When I called to verify their money down, I thought I was going to get pressured into putting more money down like I had experienced at other buy here pay here dealerships. However it was the complete opposite. Jose was excellent and he was patient and worked with me to get the car I want for the down payment I wanted. The environment was perfect for the kids they had a movie theater and popcorn machine. Overall, I would definitely recommend Jose and B&an automotive to anyone who’s looking to purchase a car on a budget.
T
Bad car place; if payment is one day late they cut the car off even if all other payments are made on-time and you have a good payment history . Customer service sucks and forever to get a respond. I would not refer anyone here.
A
I bought a car from here loved the service loved the people there and they were very friendly. I referred someone and he recently got a car from them. But overall I’m highly satisfied and would recommend them to anyone I know.....I actually have two more people interested
H
I wasn't going to proceed with the process but I heard but nothing but amazing reviews. I went in, sign a paper, told them what I can afford for my down payment and they added me to a credit program that helps improve ur credit and walk out with a Chevy Impala. 30min process tops. I was able to spin the will also and won a smart watch. Everything is in the payments.
J
I bought my car July 12th. This is my third car through your dealership. It wasn't even the car I wanted, it was the associates suggestion, based upon my credit. It's been in the shop three times, I live an hour away. I've missed a week of work, and now they're telling me the part won't be in for another week. My wife has cancer, and has already missed important oncology appointments. No loaner, no trade for another car, but you can bet they still have their hand out for payment. This is what you deal with if you buy from B&B. I've never regretted a decision more.
D
This car dealer is great a car is there for you, Go check it out..
s
B&B was great! Everyone there was polite and accommodating. I was really nervous that I wouldn’t leave with a car but Alexa and Jose made sure I left with a car that was equipped with all my needs! They made the process quick and painless! Thank you guys for taking such good care of me! I will be recommending you guys to everyone I know.
A
I Went To B&B Automotive down on my luck no one would finance me a car after an accident that wasn't my fault but I went there and they got me into a new car I'm so grateful to them very professional
So glad you had a great experience, Antwine. Hope you have an amazing day!
D
Leighton was an amazing help , got me in and out and helped meet my requirements! Thanks again ❤️ !!!
Thanks for taking time out of your day to review us. We look forward to serving you again soon!
A
This was the most AMAZING experience in purchasing a car I've ever experienced!!! From calling to inquire about the possibility of getting a car to the final sale sales clerk, it was a joyous experience! They didn't start with all my negative past behaviors, but immediately went into how can we help you NOW! Tim Brill, was incredible! He was patient, funny, and knowledgeable! They made you feel like a celebrity from all the old movie theme decor, from the red carpet to the popcorn machines! They not only try to just put me in something just to make a sale, but they gave me 3 cars to choose from! Yes,even with my past mistakes, failures, and setbacks I was give options not assumptions! I would recommend B&B to anyone who wants to repair their credit, without being made to feel like there no hope for you. I trusted God, went in in faith and drove off with something affordable and reliable! Thanks B&B!
A
I recommend this place for anyone who is looking for a car!!! If you do ask for Leighton Harrell! He helped me BIG time! He was nice and really funny! I enjoyed every moment! He made me feel comfortable when I was so nervous and anxious! So please pick LEIGHTON HARRELL as your Sales Manger!
L
My experience here was one of a kind! The service was phenomenal and I was serviced with the utmost respect and I dealt with the best professionals that helped put me in a car on the same day I came in and on the spot. I highly recommend B&B Automotive to anyone interested in this car dealership. I will definitely refer B&B Automotive to close relatives and friends and I am also already looking to be serviced by this company again for another car in the near future. I encourage others to do the same, and I was extremely satisfied. Valerie Burke-Johnson
S
Justin was really helpful and patient. He made an experience that I was dreading, actually enjoyable. No judgment at all. Very kind and thorough. I highly recommend Justin for anyone who needs a good car buying experience. Also, the dealership itself is very nice and comfortable.
M
I’ve had many experiences buying cars and B&B automotive topped them all. I bought the car i wanted for lower than the price I expected to pay and it was in immaculate shape. Mike McGinty sold me my car and went above and beyond to make it a fast and painless process. Before I came here I went to another dealer and they wanted to charge me over $1000 in fees on top of the price of the car and the taxes and transfer. I came to B&B and the price was nowhere near the same and thousands of dollars cheaper if I could give them 6 stars I would the level of class and making you feel at home are second to none. Thanks B&B!
R
Friendly an helpful. Showed respect the whole time while going over my options for a car. Didn't rush me or force anything. This was my second time getting a car from here
Glad to learn your experience was a positive one. See you next time!
H
After reading the reviews I decided to give this place a try, my sales person was Fran my credit wasnt the best so this was close to a last resort. After only a week I had a huge tire blowout on the highway come to find out my tires were dry rotted but yet they passed inspection. A week later I realized not only was my transmission bad but I would fill up my tank and less than 2-3 days later the meter would be on E and the mileage reading was always incorrect. I haven't even had my first oil change and major work needs to be done to the piece of junk I am riding in. After calling both the service center and B& B automotive they come up with half a** solutions and they still want you to come out of pocket for something they should be fixing. Almost 90 days later and I am still getting the run around without a concrete solution unless it's coming out of my pocket with bare minimum reimbursement. Unless you have a mechanic with you or know about cars steer clear of this place if your credit is not credible. I will not be purchasing another vehicle from this place in the future.
Hi Hazeeq, thank you for taking the time to provide feedback. We apologize that your experience did not meet your expectations, or our standards. We strive to make every customer feel valued and well-served, and if that was not your experience we hope you give us another chance. Please contact us so we can make it right.
J
B&B changed my life my credit is very poor and Leighton the salesperson was fantastic I highly recommend this dealership for all types of credit good and bad because now I’m driving a 2020 Corolla something I didn’t think would be possible there the best in the business.
So glad you had a great experience, James. See you soon!
a
Leighton was extremely helpful and made it a very easy process in getting me in the vehicle that I wanted.
Really glad you had a positive experience. Thanks for reviewing. See you soon!
T
They are very nice and work with you so you can get your car.
So glad you had a great experience, TYLIA. We will share this with the team!
L
Yeah I came to B&B Automotive after 6 horrible encounters at other dealerships i thought that it would be a lot easier to buy a car. I thought not having credit at all was a good thing that it couldn't be bad well I was wrong no other dealership would even give me the chance without having a credit score. I wound up at B&B broken and ready to give up that's when I met Leighton Harrell. I explained to him a little bit about what happened to me and what I've been through so he turned around and told me that he was sorry to hear that and that he will have me leaving there in a car. I did!!!! I was very excited and pleased. It was my first time everbuying car that I would have to make payments on. I was scared but I felt that I was ready. Leighton was wonderful he made sure I understood everything he made me feel secure and confident in what I was doing was the right choice. I had the car for 8 months I didn't have any problems everything was going great and I was making my payments on time didn't have a problem dealing with anybody Lori at Helms associate was a god-sent she helped me out so much and so many ways I really appreciate her. Then about a week ago I totaled the car that I got. I thought that was it I thought that I was going to get stuck with a loan that I couldn't pay without a car I thought they would not give me another car. I was wrong I will end up having to pay a $500 deductible and that was it or I was back at B&B talking to Leighton and they had me in a new car a week and two days later after the accident. I was approved very quickly and easily Lord help me so much with the paperwork and paying the deductible and finishing my old payments and then there was Leighton to take over to redo a whole new loan. I was very pleased and grateful that B&B Automotive was there to help and throughout this whole experience I don't just come away with a car but I come away with a positive credit score that I've never had before by me getting the car and making my payments I was approved for 4 credit cards. So yes I'm moving up in the world and I know a lot of it to Leighton I will recommend him to anybody if you're looking to buy a car. Thank you so much for reading my story I hope it encourage you to go ahead with the sale.
r
I purchased a minivan 5 yrs ago! I made payments of $450/month for 3 yrs. Never missed a payment! If you are a responsible person, employed with a paycheck, know how to budget yourself and make your payments on time, no matter what else transpires in your life...you too can buy a vehicle and not get it repossessed! My business as a Full time artist and sign designer required that I never missed a payment! I made sure I had constant work and being self employed means there are No Guarantees that you will always have money...but when your livelihood is on the line...you DO what you must...if that vehicle is the link you need to pay your bills! I will admit...it was not easy coming up with an auto payment, my rent, my phone bill and essentials like food, auto insurance and a few dollars for "fun" but like I said...A responsible person Does what they MUST!!! B&B AUTO SAVED MY LIFE by giving me the opportunity to prove to myself I could do this and help to increase a poor credit rating...in the beginning! I started with a credit rating at 480...Now it is above 630...and headed toward 700! Thanks to B&B!!!
D
My girlfriend got a car from Tim Martin. His service was exceptional and we will definitely being doing business again with Tim. Thank you for your help Tim! Tim was very helpful and friendly. Nice meeting you Tim!
C
My husband and I went to B&B Automotive recently looking for a second vehicle. We have been in the market for a second vehicle but my low credit score mad getting a reliable vehicle hard. We met Mike Soloman after finding a vehicle we liked, and he was nothing but helpful. He made us feel comfortable and went through every step with us, giving us the best options and advice that fit our situation. We test drove the vehicle, finalized all the details and left that day with a new car. I would recommend B&B to everyone and would go back in the future.
J
Everyone was friendly and very helpful. They worked their best to get me into the car i wanted with very little time and hassle. I would definitely recommend them to anyone looking for a used car with low funds or bad credit. Ask for J. Appledorf he's an excellent salesman.
l
Very good company. I was toyed around at a couple of dealerships, but here they were upfront and honest. Jose got me into a very nice car with affordable payments and the whole process from beginning to end was great and fast.
M
Got my car today and Jose was absolutely awesome to work with. The lady at the front desk was as sweet as could be and the original call with Kathy was amazing, she was the sweetest ever. Thank you Jose for making my car purchase quick, easy, and painless. Wish everyone was this easy to do business with.
O
I came into B&B Automotive with a car that was on it's last leg and I walked out with a reliable and solid good car. Jose was great, he made the process enjoyable an easy. I was thrilled it went so well and the warranty is an awesome added piece of mind.
A
Brandon was the sales associate that worked with me. He was extremely patient and very knowledgeable of all the cars on the lot. This was the first time I came to buy a car, my first car! I was very nervous but Brandon was able to make me feel very comfortable with the entire process. The business itself was great too, offering snacks and water along with showing movies to help the time pass.
L
My experience with Jeremy was very much rewarding he was knowledgeable courteous and most of all concerning as to what had taken place with the other vehicle that I only had for 2 days. Even though he had heard the story of what had happened with me he honestly sit back and allow me to share most of what went on with the other vehicle. , he took time and patience even though I was an emotional wreck when I came in to the dealer, he also reassured me that if it was not anything on the lot today that he would do his best to see that if any other vehicles came in he would give me a call because he knew just what I was looking for. Because of my experience with Jeremy I was able to calm down and really look at the vehicles and found one that would fit my needs lower mileage wonderful color and I think it's going to be a great choice! The only request that I do have is that there be more sales people like Jeremy. Itsmarta customer service sales than just selling a vehicle and meeting a quota is genuinely caring about the person's needs and feelings.
B
I just want to start out by saying the sales Men Brandon is top notch and the general manager Frank is worlds beyond amazing! I had a problem with my car and they honestly went ABOVE and BEYOND the call of duty to help me into a comfortable situation for me that worked about. They didn't BS me or anything. This place is truely one of the best businesses I have ever worked with in life. There customer service is impeccable! Trust and believe in what I tell you. This ain't no sales pitch or them putting me up to this. This is a guaranteed SATISFIED CUSTOMER! Even the lead mechanics where top notch! Hurry up and go see them now!
a
The experience was Great!!!! Everyone was very pleasant and they did whatever it took to get me in a vehicle with my crappy credit!!! I recommend this dealership especially if your looking to build credit!! My car is covered under warranty for the term of the financing, they covered my car up and down front to back physically and financially!!! Great business and the employees made me feel right at home!!! Thanks guys!!!
M
Thanks to Leighton Harrell at B&B I was blessed enough to drive away with one of the car of my dreams when nobody else gave me a chance. I thank God and I thank Leighton for my current blessings. They give great customer service. Answer all questions. And give you hope. And for that I recommend B&B Automotive to the world!
A
I went to B&B automotive and had a very pleasant experience. The service was very fast and only took about two and a half hours to get my new chrysler sebring!! My salesman was Michael Solomon who got me exactly what I wanted and made sure it made all my expectations. He was very informative and very friendly!! Also at the end Jill helped me go over my contract to understand every detail. Thank you For this experience!
Y
I came to B&B automotive hoping they would help me and they did. Every other place refused to help me with a car because of my income but Leighton did everything he could to help me and I greatly appreciate it. I literally came out with the perfect car in perfect timing. I would definitely recommend B&B automotive and also would recommend people to go to Leighton! Thanks again!
E
This company is so unethical! Totally stole money out of my account. Instead of one payment they took two. Now will not answer my call. Don’t trust them people freaking scumb bags. Especially in these times I used my card to make payment for someone and they were aware of that. Freaking thief’s.will be seeking action against them. And will blast all over social media. Don’t buy from them.
M
I've had so much problems w/ the car theyve given me and they claim every problem I've had w/ it wasn't under their warranty so they couldn't do nothing about it. They don't care! The tire literally flew off with my two daughters and wife in the car and didn't care at all and told me it wasn't under warranty because they see it as an accident. But yet they're so fast to take their payment from my bank account, I don't think that's fair since I'm not even driving their car. So guess what? I'm stopping the payments until they fix this horrible car that they gave me... I bet they'll start caring then.
D
Everyone that helped me with my car purchase were very professional and not pushy like alot of dealers! Didn't call me every day like most do when u send an email regarding a vehicle! Got a great deal on a used car in good shape. Thanks to John and Tim
D
Jeremy was an excellent associate, he was extremely helpful and resourceful. I had a previous repo on my record and honestly didn't think I would get approved but I did! Jeremy helped me every step of the way and from picking out the car to making a financing deal that fit perfectly for me. Would totally recommend B n B to anyone looking for a car !
M
I wouldn't recommend this place if you not ready to pay 420$ a month on a old car. Also you will still have to pay an $800 to the commonwealth for taxes which I think it should be included in the sales. they have devices in the car to where they will shut the car off if you miss one payment. so if you got bad credit I would recommend drive here instead they the same place just you wont be paying a lot of money as far as taxes to the commonwealth. also they don't have devices on the car. in my opinion on old cars like the ones at b&b should be no more than 300 a month. warranty is crazy you got to pay $175 as a deductible if you want them to fix it which I think you should go to an mechanic instead. if you do go here just please think about it before signing the paper. I took my car back recently because I feel like the interest is too high I had the car for almost a year and I was still paying on the interest and not the actual car. they triple the car value which I hope in the future they make that illegal. but yeah if you not ready to pay that a month or the $800 I would say wait and build you credit and not go to a buy here pay here or go to drive here they like the same they cars are the same and something will always be wrong with the car.
M
I had been through few used car lots and in the end, B&B was a better deal for me because the other used car lots I had previously visited were trying to lock me in on a 60 or 72 months loan at 21% APR. Yea right! I went to B&B and was offered a package of 36 months. 3 years, that is. It was beautiful. Plus I only had to pay for liability insurance. Being 23, this was a life saver because a full coverage monthly premium would have been more than my car note itself. 4 star because I love my car but my interest rate is still a little high (not 21% though). But hey...I f****d people over which is why my credit is ruined in the first place. B&B took a huge chance on me so... I guess it worked out for me! Thanks Fran!
B
I was told that the car I wanted was &695 down. Then was told that there was a special going on which would bring my down payment down a bit. I didn't ask for the special, I had &1,100 cash and was prepared to pa y the posted down payment. However after giving them 7 references along with the other paperwork I was told that they actually wanted $1500 as a down payment. Now, I don't have a problem with that amount, but, don't tell me one price to get me in the door then bushwack me with a higher price. It's the old bait and switch routine. So, I still have the $1100, and this week I'll put some more to it. But the next dealership I go to will advertise their true prices up front or I won't waist my time with their games. The moral of this story............ It's better to deal with a dealer who's prices are more realistic, although maybe a liil bit higher then a dealership that advertise low down payments then expect you to fork over more money. If it seems to good to be true it probably is. Be careful out there.
V
I’ve been waiting for days just for a price on a vehicle. I understand that the covid pandemic is affecting all of us but come on! it doesn’t need to affect your customer service as well. We’ve been in contact but once I asked for the price of the vehicle, you guys just disappeared. Either price them on CarGurus or on your website because your customer service sucks.
n
My visit to the B&B automotive was fun, I didn't think I would get approved but I did and I was excited, I looked at all the cars and there were a few of them that I liked but couldn't get it becaus of the deposit issue. But finally after such a long night I decided to get this one car which I loved and I was happy with. Jeremy appledorf was very helpful and polite with us his service was great I truly recommend him. Thanks for everything B&B automotive.
J
B&B changed my life my credit is very poor and Leighton the salesperson was fantastic I highly recommend this dealership for all types of credit good and bad because now I’m driving a 2020 Corolla something I didn’t think would be possible there the best in the business.
So glad you had a great experience, James. See you soon!
R
I had a great experience at B&B. I walked in sat for a few minutes then my credit specialist Jenny Ponce came over to me and we began going over all of my info. It was easy, no pressure to buy. I test drove two cars and got one that I wanted, and payments are lower than I thought they would be. Kids enjoyed the movies, face painting, free hotdogs, pretzels and snacks. I would recommend B&B to others because it was recommended to me!
G
Phenomenal customer service. Came here to purchase my first car with no idea what I was getting myself into, Leighton was wonderful in answering all of my questions and helping make sure I got what I wanted. 10/10 would recommend.
b
I've been around cars and dealers since I was young, but this place is great with customer service. I wasn't forced to buy anything. I wasn't annoyed with a million calls asking when I can come in, and when I got here Mr Solomon took great care of us! Im currently still in B&B, the facility is beautiful, unlike any BHPH place that I've ever been too. The car I wanted was a little bit priceier than I could afford but Mr Solomon worked with me to get me the car I wanted. Great warranty service, friendly non pushy salesmen, I would recommend this business to anyone!
M
Great experience especially when dealing with picking out a new car, which we all know can be stressful. They are more prepared for endure the wait. Great selection of cars, referral bonus(look into it. Pays car off faster), movie theater with large seating and refreshments. Traveled a distance to get here and later on referred family.
k
If part of your assessment of service is the quality of the sales rep then request Leighton. Easily one of the most customer friendly reps I have ever worked with in any type of retail encounter. No pressure, give options, finds solutions to any obstacles and his post sale work is incredible. It would be impossible to to give his grade anything other than an A+
B
Amazing, and would highly recommend. I have the world's crappiest credit and not once but twice no matter how little money I came in with I always left with the car I love.
A
Was in and out in no time and got a nice van for a great price! Jose was my sales rep and helped me out 110%! Will deffinately be looking forward to my 2nd purchase!
K
Don't waste your time. If you are not within 75 miles from their office they will not do business with you. I don't care whose requirement it is that is an automatic customer loss.
S
We had the best salesman possible Geoff Friel and Tim really worked hard to get us in the perfect car! They asked up front what we were looking for and working with never tried to talk us into something we didn’t like or couldn’t afford. They were full transparent through the whole process! Great team! Walked in one Saturday and left the same day with a suv we love! After months of looking at other dealerships! Truly a gem of place! We are now a customer for life!
L
Josè made the purchasing process fun and effortless. I came along with my sister to purchase her first vehicle and the process was quick and easy. Customer service is excellent and the establishment is clean. P.S. Love the decorations.
R
I did not buy a car here, but went with my father in law to buy his car. I’m a former sales manager at a Harley dealership, so I know all of the tricks. Our salesman Leighton was a top notch honest guy! He made the entire process easy and fun. I HIGHLY recommend the dealership and Leighton!
Really glad you had a positive experience. Thanks for reviewing. Hope to see you again in the near future!
D
B and B auto has a beautiful clean showroom upon entering. My salesman Fran was polite and greeted me at the door. We sat down and he got all my information. My credit isn’t the greatest but he got me a lender! I recommend going here to buy your next car. I am very happy. Thank you B and B! Thank you Fran! And thank you Michelle, you were wonderful too!
Hi Debra, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you soon!
J
The best experience ever! Everyone at B&B Automotive is amazing, especially Leighton! He helped us so much through my process, while also having the best personality, which made the long car process actually fun!! 1000/10!!!!
We appreciate the positive feedback. It means a lot. We look forward to serving you again soon!
K
I recently purchased my third vehicle from this business. The staff is always super friendly and incredibly knowledgeable about the vehicles in inventory. I keep coming back because Mr. Galasso is really patient with answering all of my questions and he works hard to find what fits in my budget. I have never had issues with any of my vehicles and drive off the lot confident that if I ever do, B&B will take care of it! The warranty stellar as is the service feature. My credit was not great at the 1st purchase but they made it happen. My credit at the 3rd purchase is much better but I had an insurance complication and they were able to work with it and still put me in a nice SUV within my budget. So, to anyone with credit problems, insurance problems, tight budget contraints, etc-give them a call, you never know what you will qualify for if you don't ask.
We’re thrilled to hear you had a positive experience. We’d love to learn more about what we did to earn it!
E
B&B Automotive staff went over and beyond with helping me with my car purchase. I knew from the time I made the initial phone call that I was ready to give them my business. Stephanie talked me through the whole process, and explained it better than any other dealership I worked with. I can tell she genuinely cared. And then Tim, my sales guy didn’t just make me feel like I was just an ordinary customer. He went over and beyond as well to make sure I was comfortable with my purchase. They even have a movie room!! Which was perfect for my best friend and her 2 young daughters to enjoy while I was signing papers! I would definitely recommend B&B, they will work with you no matter your credit!
M
Everybody was extremely nice. help me in a huge way.Frank was my salesman He did an amazing job!!!!! And a manager I forgot his name He made sure I got the car I wanted he went above and beyond turned over all stones for me. If you need a car this is the place to go trust me this is the place to go. thanks new family !!!! love jhear
Hi Misslala, that’s wonderful to hear. Thanks so much for leaving us a review. Have a wonderful day!
N
My fiancé and I were in an accident our car we only had a month was totaled. We’ve been looking for another car and have been denied numerous times. I talked to someone at B&B on the phone and explained my whole situation and Mr Harrell got us into something. I am so very grateful. We were treated very well.
R
This is my first time ever having a car in my name, this was literally a fresh start for me. With the help of Leighton (very much recommended) I was able to leave with my FIRST CAR!! He is willing to work with you but while holding you to a responsible standard which I appreciated! When you come here ask for him and believe me you will be satisfied as long as your willing to be reasonable, he will work with you!!
Thank you for the 5-star rating, Ronisha!
J
I just want to give a huge thank you to Fran Galasso for making this process so easy. He had been my salesman in the past and today he sold my daughter her first car. I would recommend anyone to come see Fran!!! Thank you again.
D
If your looking for a car with BAD CREDIT you must go to B&B Auto .With the help of Credit Specialist Geoff Fried. I got approved and came home the same day with my car. They make it easy to fine what your looking for. Check out them on Goggle that's where i found them.Great people
Glad to learn your experience was a positive one. See you next time!
J
My goodness , this place is heaven sent for people like me. Bad credit, looking to repair credit. The way they accommodated me was unmatched. I got a car from them 1 year ago. It started to give me problems and I didn’t want to have to put a lot of cash into repairs. They were able to take my trade and give me a newer car, with less miles in under 2 hours. Geff was awesome . He took care of me both times and Tim is who told me to come down . Lisa my rep she also was a blessings. The advise she gave me was what I needed to put me in a better position instead of a bad spot that would have left me in a bigger hole with my credit . I just want to say Thankyou Thankyou Thankyou B&B auto. You guys exceeded my expectations and got me in a car both times that made me happy both times. If you want a car and your afraid because of your credit I would 100% recommend these guys... excuse my language but they are the sh*t!!
Thank you for the review, Jasz Ssmith! We are so happy to hear that you had an amazing car buying experience thanks to Geff! We’re looking forward to your next visit!
B
I assumed my car buying experience was going to be the usual. No Jose made it paradise in Las Vegas he made sure every need of mine was met. And he placed me in the car I wanted. They were polite honest and upfront.I never felt like he was shoving a car down my throat. Come to b&b automotive where your dreams really come true
Hi Brown, that’s wonderful to hear. Thanks so much for leaving us a review. Have a great day!
C
I had a ball with my Sales Representative.... Leighton Harrell was the BEST. He made sure i was happy with my vehicle. 2009 Ford Escape.... Make sure u visit him, i felt like we was having a family event after i was done. Thank you so much. I will be back for my next vehicle.. Tell A Friend. 08/13/2020
k
1st I was recommended by my sister in law to B and B auto, then CarGuru recommended( I was searching that site for an SUV). What made me visit was the additional positive reviews on another site Now I have my own positive opinion. My great experience started with customer service ( Alexis) she was kind and friendly, she answered every concern, also sent me great information! Next was the sales manager Leighton. He was not only professional, he was thorough. He crossed every T and dotted every i ! He showed compassion in what he does and was very courteous, and was a wealth of information throughout the whole process. His boss was great too! I highly recommended this dealership, I left out of there not only with a great car, I left very satisfied customer
J
I bought my car July 12th. This is my third car through your dealership. It wasn't even the car I wanted, it was the associates suggestion, based upon my credit. It's been in the shop three times, I live an hour away. I've missed a week of work, and now they're telling me the part won't be in for another week. My wife has cancer, and has already missed important oncology appointments. No loaner, no trade for another car, but you can bet they still have their hand out for payment. This is what you deal with if you buy from B&B. I've never regretted a decision more.
A
We had a wonderful experience purchasing our 2018 Equinox. Leighton took the time to make sure we were completely satisfied with the vehicle and he was very kind. He and Tommy worked very hard to get us a great deal and they really took the time to listen to what we wanted. They really came through for us!
j
My experience at B & B was great...this was my second purchase...and each time I was out in a beautiful car...the staff is amazing...they helped me the whole way through...from sales to finance...and to top it off, they came to pick me up from work and brought me to the dealership!! I would recommend B & B Automotive to anyone who is in need of some new wheels!! Special thanks to Tim and Geoff....
Thank you for the kind words! This is the type of experience we strive to deliver for each and every visitor to B&B Automotive! We sincerely appreciate your business and hope to see you down the road.
H
After reading the reviews I decided to give this place a try, my sales person was Fran my credit wasnt the best so this was close to a last resort. After only a week I had a huge tire blowout on the highway come to find out my tires were dry rotted but yet they passed inspection. A week later I realized not only was my transmission bad but I would fill up my tank and less than 2-3 days later the meter would be on E and the mileage reading was always incorrect. I haven't even had my first oil change and major work needs to be done to the piece of junk I am riding in. After calling both the service center and B& B automotive they come up with half a** solutions and they still want you to come out of pocket for something they should be fixing. Almost 90 days later and I am still getting the run around without a concrete solution unless it's coming out of my pocket with bare minimum reimbursement. Unless you have a mechanic with you or know about cars steer clear of this place if your credit is not credible. I will not be purchasing another vehicle from this place in the future.
Hi Hazeeq, thank you for taking the time to provide feedback. We apologize that your experience did not meet your expectations, or our standards. We strive to make every customer feel valued and well-served, and if that was not your experience we hope you give us another chance. Please contact us so we can make it right.
H
Tim Martin and Jose customer service was so great i love that they help me out with getting a new car. I went from a mini van to a Ford Edge and i can say it running so good. Thanks so much i will recommend more people to Jose and Tim. Thanks shaneah wells
We appreciate the review. Thanks for taking the time. See you next time!
D
I am a repeat customer of B&B Auto. I recently traded a 2006 vehicle for a 2017!!! Jenny was my sales rep both times, she greeted me with professionalism and respect every time. She is patient, knowledgeable and by far the best sales rep I’ve encountered so I definitely recommend asking for her!!! Thank you B&B for the opportunity you gave me almost 3 years ago. I now have a good credit score, a nicer car and a lower interest rate. Trust me the end result is worth every penny!!!
J
Our representative Fran was fantastic. The process was quick and he went out of his way to expedite everything and find a nice vehicle that fit me perfectly. Thank you folks for a great experience.
Hi James, thank you so much for the review. Hope you have an amazing day!
H
I had an offer to come to b&b last year(2020) and didnt. Another dealer called at the last sec and offered me a newer car and even paid for my lyft. I ended up with a 29.9% intrest rate. Fast fwd 1yr later i actually make my b&b appointment. The rep had great customer service. Was 100% honest and straight to the point. He didnt just try to sell me a car he went over what my best options are and helpped me decide on the best car and plan for me.
Thanks so much for the kind words. We look forward to serving you again soon!
s
B&B was great! Everyone there was polite and accommodating. I was really nervous that I wouldn’t leave with a car but Alexa and Jose made sure I left with a car that was equipped with all my needs! They made the process quick and painless! Thank you guys for taking such good care of me! I will be recommending you guys to everyone I know.
j
BAD EXPERIENCE NOT EVEN 5 MINUTES OF CONTACT The receptionist was very condescending when I attempted to discuss what I was looking for in a car as far as financing, was placed on hold ran into a salesman who was not even interested in hearing what I have to say, his only interest was letting me know hes been in the business 25 years, before I could explain what I have the salesman insisted on treating me like I was I was not worth his time, perhaps this is a sign that I should not be doing business with this company seeing how they are selling 2008 or earlier models with almost 200k miles on them for over 10k. I hope for the best for that salesman, the receptionist, B&B Automotive, mostly I hope for the best of all who choose to patronize this Auto Dealership 11/02/2020 @4:50pm est.
We apologize that your experience did not meet your expectations or our standards. We strive to make every customer feel valued and well-served, and if that was not your experience we hope you give us another chance. Please contact us so we can make it right.
G
B&B Automotive has quite a few really nice cars to choose from. And all of the staff members I met were very nice, friendly and very helpful and let you tell them what you were looking for and what you wanted, unlike some places that can be very pushy, too much to where they push you away. All of the cars are very clean inside and out. And it was quite easy to buy a car from them. I think I was in and out in maybe 45 minutes if that. I would definitely recommend this place to anyone I know looking to buy a car and if I decide to buy another one, I will definitely go back there. Thanks for making it easy & less of a headache for me Geoff.....
L
this was my first car buying experience and I was blown away with how easy and quick the process was. The moment my mom and I walked in we were greeted right away. All the sales reps were busy so an employee who typically does the financial side of things offered to help us until someone was free. He showed us around and gave us his honest opinion on cars. Once a sales rep was available he came and let me test drive a car and gave me great advice and compared cars for me. After I picked a car the process after that took about an hour. They were incredibly organized and friendly. I would recommend anyone looking for a car to consider B&B Automotive in Fairlesshill!!!
K
I was pretty skeptical after reading some of the comments on the web but I decided to see for myself and I am glad that I did! From the moment I walked in I was treated with nothing but respect and kindness. I have horrible credit (in the 500) but was not judged by that they were able to work with me to make sure that I could afford a car, every question I had was answered. I worked with Jenny and she made it possible for me to be in a reliable car with the most amazing warranty I have seen from a used car company. Please check them out for yourself you will not be disappointed!
K
They went out of there way to help us! Josh and his manager were amazing. They did everything they could to make everything go smoothly. I am so happy with my new vehicle and will definitely be back! I would highly recommend this dealership! Five stars definitely!
K
I recently purchased my third vehicle from this business. The staff is always super friendly and incredibly knowledgeable about the vehicles in inventory. I keep coming back because Mr. Galasso is really patient with answering all of my questions and he works hard to find what fits in my budget. I have never had issues with any of my vehicles and drive off the lot confident that if I ever do, B&B will take care of it! The warranty stellar as is the service feature. My credit was not great at the 1st purchase but they made it happen. My credit at the 3rd purchase is much better but I had an insurance complication and they were able to work with it and still put me in a nice SUV within my budget. So, to anyone with credit problems, insurance problems, tight budget contraints, etc-give them a call, you never know what you will qualify for if you don't ask.
We’re thrilled to hear you had a positive experience. We’d love to learn more about what we did to earn it!
E
This company is so unethical! Totally stole money out of my account. Instead of one payment they took two. Now will not answer my call. Don’t trust them people freaking scumb bags. Especially in these times I used my card to make payment for someone and they were aware of that. Freaking thief’s.will be seeking action against them. And will blast all over social media. Don’t buy from them.
D
My girlfriend got a car from Tim Martin. His service was exceptional and we will definitely being doing business again with Tim. Thank you for your help Tim! Tim was very helpful and friendly. Nice meeting you Tim!
J
Great place! Friendly people and I got the car I wanted for a reasonable price. She's still running strong and I have not had any problems with her yet and it's going on 2 years!! Thank you B&B AUTO I can really count on you guys! PEACE & LOVE.
k
I am a extremely satisfied customer. This was my first visit to this dealership as i was referred by a friend. When everyone else told me no, ran my credit and required a co-signer, I received an immediate warm welcome by Tina who bared with my unique circumstances from the very 1st phone call. Tina instructed me on exactly what to do before i came into the office or even ran my credit. Once i got their, their was nothing but, smiles, warm welcomes and satisfied customers being congratulated for their purchases, this gave me more confidence that my circumstances would prayerfully surpass. I was assisted by Agent Jose Cuevas who was very confident, quick, pleasant and gave me the impression that he had this in the nutshell after explaining my unique circumstances to him and providing him the necessary documents behind it and low and behold, before i knew it, i was shopping for my new vehicle. I am so thankful to all of the wonderful and friendly staff members and to my friend as well who reffered me. I will make this my new home for all of my vehicle purchases/trade ins whenever im ready to upgrade..It only proves no circumstances is too big or small for them and i hope that this review encourages someone who is otherwise in doubt. Don't be discouraged, trust me give them a call and mention me as a reffereral if you like. 😁
Hi kia, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to serving you again soon!
A
My experience at B&B Auto was more than pleasant. My salesman Julian was more than helpful, he went the extra mile with helping me walk off the lot with an affordable car to my liking. Julian also helped me find affordable insurance, and helped me find the perfect payment plan. I would definitely recommend people to come purchase a car from this lot. Unlike other car lots, you get the sense that they care and aren't just trying to make a sale to you.
K
Please stay away from this place!!!They should be considered predatory lenders! Currently trying to find a way to take legal action against them. They trick you into purchasing an old vehicle that's not worth the price you are paying. I've had problems with my vehicle the first week I drove it off the lot and have had problems every since. I got locked into a very high interest rate causing me to pay $225 biweekly. I got paid 3 times this month resulting in a $675 payment for the month of December. They have a device that will disable your vehicle if your payment is a day late. I was told this would only happen after weeks of no communication with the account manager. Well that has not been the case because I'm in contact with the account manager biweekly. This place is truly evil!! They prey on hardworking people desperate for a vehicle. You are better off at a dealership
j
I really had a great experience both times I visited. The first time I accompanied my sister while she purchased her car and I couldn't help but be amazed by the environment and the energy from the staff. Customer service is great and they really work hard to put you in a vehicle. Today was my second time there but this time for myself. My representative as well as my sister's is Jeremy Appledorf, he is amazing and works miracles. After my recent repossession and with my horrific credit I didn't think I would get into another car any time soon but he made it happen. He works with you, is full of great energy and so down to earth. He definitely knows what he is doing and I highly recommend working with him. Thank you again Jeremy!!!
S
Had a great experience here at B&B automotive, the salesperson who helped me; Jeffrey did a great job in making us feel at ease. I would recommend this establishment to any one who wants a great deal on a car. I'm a 100% satisfied customer and I love my brand new car!
J
Great place! Friendly people and I got the car I wanted for a reasonable price. She's still running strong and I have not had any problems with her yet and it's going on 2 years!! Thank you B&B AUTO I can really count on you guys! PEACE & LOVE.
J
Honest, competent and fair shop. Good to deal with.
Hi John, that’s wonderful to hear. Thanks so much for leaving us a review. See you next time!
E
My experience was very pleasant! The staff were friendly and the showroom was very nice and relaxing. I bought an SUV that was fairly priced the finance terms were very clear. My salesman, Leighton was wonderful to work with. I was nervous about a big purchase but he made me feel very comfortable by explaining the terms thoroughly. Thank you all for a wonderful experience; I'll definitely recommend you to family and friends.
s
Jose my salesman was an excellent salesman! Extremely helpful and so sweet. Because of him I have a wonderful car and I left B&B with a big smile on my face! Also I spoke with peter on the phone before I came. He was so sweet and helpful as well. This Is a wonderful company they actually care and want to help you in any way to get you a car!
T
AMAZING!!! I went here completely hopeless and expected the worst because I’ve been at search for a car for a while now and I was used to hearing the word no because I had so little credit history/ low score. I ended up walking out of there with a beautiful 2011 Hyundai Sonata. Jenny was the best at making me feel so comfortable in buying my first car and made the process painless and super easy. I felt very welcomed here and overall just a great experience, I haven’t been this happy in awhile, I will definitely be coming back to purchase another vehicle when the time comes again! Truly a awesome place
M
I absolutely loved this place. It's huge . It's different, .and beautiful. The people were nice and so Was my salesman! Gr helped me get into a that I loved! I would highly recommend this place!!!! Thanks guys!
A
Great dealership, definitely not out to rip people off. They are the best dealership I've ever been too. They are the only dealership that was willing to do a direct trade with no cash involved. I highly recommend going here for your car purchases or trades.
J
Everyone was very nice and really went out of their way to do everything they could to not only get me into a car, which was difficult bc I have bad credit, but get me a car I liked with a payment I could afford. They also have an impressive warrenty and report payments so you can reestablish your credit. They also worked with me to get me there since I was coming from Philadelphia with no car, they sent very detailed directions on which train to take, and sent a driver to pick me up from the train station. Very happy I took the time to visit.
S
I purchased my vehicle in 2014 and I am very pleased with it. The process of buying a car is always so long and drawn out but that wasn't the case. My salesman Jose was extremely helpful. Fast forward 2 years..my vehicle ran into an unexpected issue and needed to be replaced. My vehicle was still under warranty (30 month warranty) and it took about 10 days but I not only got a replacement vehicle but it was the same make and model as before. Jose was there once again to assist me and he helped make the transition quick and painless. Very satisfied!
M
My husband purchased a vehicle from this dealership and not even 1 month after having the vehicle it had to be towed back to the dealership and it was not able to be fixed, so they put him in another vehicle and not even two days later he started having issues with the second car, it was towed back to the dealership and supposedly fixed, he started having the same issues 1 day after they towed it back to us. We have been calling the dealership and warranty company multiple times to speak with a manager who is never in the building when we call. No one ever calls us back. This place is selling people faulty cars and they don't like to pick up the phone. I would not recommend this place to my worst enemy.
t
I just brought my car which was a 2009 Chevy Cobalt. The process was so smooth and Jeremy Appledorf was amazing. I recommend going to him because he shows that it's more than getting a car from him. It's about making the right choice and being happy with your purchase. I cannot thank him enough!!!!!! Salute to B & B Automotive
R
I have purchased two vehicles from B & B. Both were in excellent mechanical condition and ran very well. Since I have less than stellar credit I was turned down elsewhere. I wound up paying a little more for the vehicles at B & B, but the choice was no vehicle or B & B. In my thinking I paid a little more because I was a greater risk to give a loan to. I have never had a problem with the staff there or at Helm Associates. They have always been courteous and professional. I say this being a manager in customer service for over 18 years. I am thankful they gave me loans when no one else would and the vehicles were great quality.
B
Let me start with how friendly and polite everyone is here. My fiancé and I worked with Tim and met Alexa. Tim was something like a miracle worker, honestly. He worked with our complications and was polite and patient the entire time. Alexa was so refreshing and sweet to talk to! We highly recommend this place!
J
I have never been through the process of leasing a car but Leighton was an amazing person to work with! He made the whole process so simple and relaxing no matter how nervous I was. I would definitely recommend B&B to friends and family!
M
We just purchased our third vehicle from B&B- we recommend them for fast, friendly service. Jose is knowledgeable, friendly and fast! They stand by their warranty and offer many bonus services most dealers do not. A positive experience awaits at B&B!
M
Great people here Jose was a great person. But it’s no way I had to pay $700 for macanhic work 3 months after I got my car and at that time I was locked in to my car loan, my car was rigged together to sell. If you guys did decent business I would recommend but you guys are the worst when it come to quality business. ( these are kind words what I really wanted to say I can’t)
K
They used the old fashion bait and switch method to get me in. My saleswoman had a really crappy attitude and consistently showed me vehicles not in my "tier" . she was honestly quite frustrating nor do i understand how she is a salesperson. I thank God for George their sales manager. He was amazing. He was understanding and bent over backwards to keep the word of a misinformed internet personel. I can rave about him for days but over all i am happy with my purchase.you can read reviews all day about the maintenance and price of payments but when we have poor credit and a used vehicle you have to chalk that up to our previous bad decisions!
m
This is my second purchase! Each time Leighton guaranteed I would leave driving a new car and I did just that! He made the stressful experience comfortable and put me at ease especially with my overly poor credit ! When I arrived the second time everything was already prepared and ready for signatures and car pick up! Thank you B & B - Marissa MJ Haines
C
My salesman Mr G was great! He really had a great personality, they worked with and handled the situation with professionalism. I’d recommend them! With ❤️❤️ From my husband and I
J
Leighton Harrell was amazing! Everyone should ask for him! I had serious anxiety walking in but was great with in the first 5 mins. He even found the car I wanted in another lot and we made the deal! Also have me a great price for my trade 🙂! Thanks to Lauren as well ! And all of the B&B team ! Thanks Leighton!
D
Brandon was awesome. Very patient and articulate, which made all the information used to be highly understandable. And I really appreciated it. Because of his professionalism I've already recommending multiple people to go see him and enjoy the services B&B Automotive provides. He deserves a great rating and his peers and superiors should know that. Thanks.
J
Jenny was amazing! After going to two different dealers I was feeling uneasy about the whole purchasing a car process. Jenny made me feel at ease, she made the whole process worry free! I will be referring everyone I know to B&B automotive!
b
I'm so glad I came here. I came in at 5 and was out by 6:30 in my new car. The deals and everything that's covered when purchasing here makes the purchase so much easier! I definitely recommend Jose Cuevas, he made sure I understood everything, and i received all the information as well as sold me a great and reliable vehicle. Great experience!
R
Please go see Leighton Harrell the sales man. He is the truth. He will get you in a car that makes you happy! I appreciate His professional standards and great personality.
Hi Russell, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!
D
I brought my first car from them 4 years ago. Recently car was totaled due to an accident. B&B worked there magic to get me an even better car this go round. Some people may have their opinions about them being to high but it’s a great way to build your credit. I know first hand.Thanks B&B team for all your help
K
Jose was fantastic to myself and my family . He was a huge help in fitting us in the perfect family vehicle. I'm so excited to come back and purchase my dream vehicle, dads car after we enjoy our new vehicle and pay it off. Love the process and feeling you get here forget those big dealerships and come join the B and B family. Thank you Jose.
D
My experience was Wonderful! Mary was Awesome as well as Professional. She treated me with respect and dignity. I'm glad we met. The atmosphere was very welcoming which caused me to feel at ease. I will make certain that I refer everyone I know that is in need of a vehicle.
C
Called the dealership to see what was available and see what i could get for my trade. Came in and decided on a vehicle with the help of their Fine sales staff. All in all a great experience . Helpful people and listen to your needs..
m
Although they where friendly they over price for every vehicle. Went to purchase a vehicle they try to put you in with what they want you. They advertise be lies. When questioned about a certain vehicle he stated you will need more money down for a car that was advertised for $695 down and with 123,000 miles and a 2010. I will never go their again. Was not satisfied
L
Got pre approved over the phone! Set up an appointment for the same day! Went in and only spent the amount I was approved of! Process was smooth and pretty fast!!!! Went in and thought I would be there for forever!! But Fran got me in! Did all of my paperwork showed me some options that fit my budget and I was able to drive off within 3 hours with a very decent vehicle with warranty! Feels brand new!!! Thanks so much BandBautomotive!!!!
K
B&B are all about customer service! My fiancé went and got approved for a car left the same day. No hassle and it was just a Greta experience and will be coming back and won't go any where else! Jeremy is awesome and goes above and beyond to have us leave with a car! Thank you! We are going to be repeat customers!
G
From the first phone conversation to my impressive visit with Leighton Harrell, the experience has been exceptionally rewarding. Customer service is not lost at B&B Automotive. Despite a few unforeseen problems with my past credit background, Leighton persevered on my behalf and now I have the car I needed. Kudos to Leighton for making the entire trip a worthwhile venture! Not kidding - he is a perfect example of how to satisfy a potential client. Let's give that man a raise!!!
S
Julian was AMAZING !! He talked me through the entire process never rushed me to do anything and he was very patient. He listened to all of my concerns and helped me get into a car! I would definitely recommend them to everyone I come into contact with.
A
My visit with Leighton Harrell @ B&B Automotive was unequivocally the absolute best car buying experience I've ever had. No pressure to buy. I was there for an hour and into my new car. I'd recommend B&B Automotive to anyone looking to purchase a vehicle.
Nearby Loan Stores in Fairless Hills
FAQs
1. How Can I Locate B&B Automotive?
You can call B&B Automotive via +1 215-392-6326. You can use our online platform to submit your loan request as well.3. What Type Of Loans Can I Get From B&B Automotive?
B&B Automotive offers various loan services: '- All Credit Approved Vehicles Automotive Loans
5. Is B&B Automotive An Agency Or A Lender?
B&B Automotive is a Used car dealer that accepts all kinds of loan requests including installment loans online. In addition, iPaydayLoans, as an online loan service platform, can connect our customers with our online partner lenders to get reliable loan services.
2. Where Can I Find B&B Automotive?
B&B Automotive is located at 394 Lincoln Hwy, Fairless Hills, PA 19030, United States. You can look for their store address on the map software and visit them in no time.4. How Can I Apply For A Loan At B&B Automotive?
You can submit your information on their website. If you need other financial support, you can always check our website to choose between various loan options.6. What Will Happen If I Can't Repay My Loan?
You should contact your lender if you are not able to repay your loans. Your lender may adjust the repayment due dates for you to fit your financial situation at the moment. Click here to learn more information if, for example, you defaulted on your online title loans.7. Can I Get Loans With Unpleasant Credit Background from B&B Automotive?
Yes, it is possible to apply for loan without bad credit such as online personal loan services from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also check out our website to get instant loan quotes with friendly requirements.