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Used car dealer

Auto City Credit C F Hawn Fwy, Dallas

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4.6
Closed
Monday9AM–7PM

+1 214-398-8204

https://www.autocitycredit.com/

6575 C F Hawn Fwy, Dallas, TX 75217, United States

Apply Online

    Services

    • Dallas Auto Financing
    • Sells Used Cars In Dallas
    • Sells Used SU Vs In Dallas
    • Sells Used Luxury Vehicles
    • Financing
    • Buy Here Pay Here
    • Warranty
    • Sells Used Cars
    • Sells Used SU Vs
    • Sells Used Trucks In Dallas
    • Bad Credit Car Loans
    • Auto Loans
    • In House Financing
    • Buy Here
    • Pay Here Loans

    Auto City Credit Reviews

    J

    JaLexus Needhom
    5

    JULIAN H. Is the best car salesman for your car needs. I’m a 2nd time returning customer and he put me in two wonderful cars. Both in great working conditions.Even after the sales were final when I had questions he would point me in the right direction with who I need to talk to. EXCELLENT customer service and will make sure all needs are met. Most definitely will be a repeating customer. Location is very clean and great staff. He is located at the 908 s Buckner location. If you want a car salesman that’s going to deliver on expectations and quick JULIAN is your guy. I promise you won’t regret it he will leave u happy and satisfied with your vehicle. The more information you give him about what you want, your down payment, and have all your information you will drive off the lot with a new car. ☺️

    C

    Catoya Cook
    5

    Today I came in and met with Cesar Ortega, hands down the man is remarkable! Just when I thought the odds we’re against me he helped me get a nice car I am 100% satisfied with Auto city and the help Cesar provide. I highly recommend to people if your looking for a nice car please talk to Mr. Ortega!!!

    Response from the owner

    Thank you for that incredible review Catoya. We love being able to help great folks like yourself and look forward to serving you for many years to come. Remember, every new customer you refer is worth a free car payment for you! Refer just 10 and we credit your account $10,000 ! Drive safely.

    S

    Savannah Duran
    5

    Jairus was our sales person, and he did an amazing job. We got the car we wanted, for an affordable price, and the process was with perfect timing. Will definitely refer Auto City for future purchases !

    Response from the owner

    Thank you for choosing Auto City Savannah and for trusting us with such an important purchase. Count on that same great service for many years to come. Drive safely and be sure to sent in those referrals.

    j

    jayson watt
    5

    The process was smooth and easy. Steve Moreno was very helpful and made the experience feel more like dealing with a person than a salesperson. Made me regret that I waited so long to contact Auto City.

    K

    Ki
    5

    I wanna thank Jairus at Auto City off C F Hawn he was very sweet and a delight to do business with he really showed how much he cared which was so genuine of him he handled all my needs and I was able to get approved for the car I wanted and he even praying to me which was more than I could ask thanks again Jairus you are truly a blessing if you need anything he is the man for all your needs

    Response from the owner

    Thank you for choosing Auto City Ki and for that wonderful review. We look forward to serving you for many years to come. Shout out to Jairus as well, great work as always. Be sure to send in those referrals Ki!

    G

    Gillian Gafford
    5

    I had a great experience buying a car from Auto City. My credit is not the best but I was still able to get approval. My salesman Jairus was very helpful and was able to answer all my questions. I highly recommend Auto City.

    Response from the owner

    We love being able to help great folks like yourself Gillian and look forward to serving you for many years to come. Remember, every new customer you refer is worth a free car payment for you! Drive safely.

    M

    M Rios
    5

    Huge Thanks to Jairus at Auto City. 🙏🙌 I am now driving once again. Here lately other dealerships I wouldn't recommend but go see him for sure he will go above and beyond for you. family friendly, Great music the whole family would enjoy. Everyone is friendly up in there. Need a car you now know the place. If they can help me I know they can help you Auto City on 6575 CF Hawn Dallas, Tx 75217 is your place to find your new wheels!!!

    Response from the owner

    What an amazing vote of confidence! Thank you so much for choosing Auto City AND the 5-star review. We appreciate you very much. Thank you also to Jairus for taking such incredible care of our customers. Count on that same great service for many years to come!

    k

    kizzy fowler
    5

    Steve was great all the way around. He really made the process smooth and comfortable. I highly recommend his service. He was a great car salesman.

    Response from the owner

    So glad Steve was able to get you taken care of Kizzy. Welcome to the Auto City family! You can count on that great service for many years to come. Drive Safely.

    L

    Lorenzo Menendez
    5

    Jairus was my salesmen at Auto City, he kept me informed, followed up with me in a timely manner, and helped me get a car that I liked in just a couple of days. Highly recommend working with him.

    Response from the owner

    We can't thank you enough Lorenzo. First and foremost, thank you for your service to our country and secondly for choosing Auto City. We appreciate the business and the 5-star review and look forward to providing that same great service for many years to come. Jairus, thank you for always taking such great care of our most important asset, our customers.

    Q

    Quaa Lovett
    4

    Bought a car and so far so good! Love the place, process was easy! Jairus was a great help! Got me in something I wanted to ride! Giving this place a 4star because of the warranty, if that was better I would’ve gave them 5. They will definitely get you in a car you like and the cars are decent! But the warranty not really a warranty lol just being real. You’ll see once you read the details but other than that I love the place. If you go based off my review tell them I sent you! ASK FOR JAIRUS THAT GUY IS A STAND UP GUY AND WONT RUSH YOU!!! HELPED ME FROM 5:30-close AND LET ME TEST DRIVE KNOWING THEY WERE ABOUT TO CLOSE IM SURE HE WAS READY TO GO HOME! But that def showed me his character real stand up dude man!!! THANKS GUYS OH BTW THEY REPORT TO THE CREDIT BUREAU So that’s a plus! I would post my picture but I looked like……. Lol

    Response from the owner

    Thanks for the review Quaa. We will work hard to earn that last star. By the way, I wanted to make sure you knew, not only are we one of the only dealerships offering a 2-yr/24,000 mile warranty, but we are the only ones that cover all this: the power train (motor & transmission), steering, electrical, front and rear suspension, brakes and more. Thank you again for choosing Auto City.

    E

    Earvin Lester
    5

    Steve was very helpful and patient with me as I chose my Jetta. Love the car… thanks Steve.

    K

    Kelvisha Jones
    5

    Steve was the very best!!! He got me in a new car easy and smooth it was the best experience as a first car buyer !!!

    M

    Mitchell Wesley
    5

    Ms.Pat (Pat Neal to be exact) is the best part of Auto City!!! She provided me with Amazing customer service. Her professionalism made me feel comfortable shopping with Auto City and I’m already thinking about my next vehicle. The Ms.Pat experience is the best in Texas. Thank you so much for everything Ms.Pat you’re a lifesaver!

    Response from the owner

    Thank you for that amazing review Mitchell, and welcome to the Auto City family! You can count on that same great service for many years to come. Drive Safely and be sure to send your friends and family to Ms. Pat. Each one could be worth a free car payment!

    D

    DeAnna Fugitt
    1

    The only reason I am giving one star is to be able to post this review. Their ad claims that "you are more than a credit score" and "they work with all types of credit." We found out today that is not the case. My husband and I are struggling with challenged credit. Today, he foolishly filled out an application for a car we saw online. A salesperson called him once to make sure he signed the credit authorization and we never heard from them again. We even attempted to follow up through the website and FB and were told the appropriate person would contact us . To add to the insult, they would not even tell us which location the car we were interested in was at. We had plenty of cash to put down and based off their ads and reviews, we felt like we finally found a place that would work with, spend time with us and not judge us. Nothing was further from the truth. We were judged, sentenced and executed without even so much as an opportunity to talk about our situation. To say we were made to feel very second class is an understatement. If you really do have challenged credit and want to be treated badly, then this is your place.

    Response from the owner

    Ms. Fugitt, please accept my apologies if you felt disrespected in any way. I have read through the conversations between you and your sales person, and I see where we were delayed in getting back to you, not so much that we couldn't get you approved. Your sales person has been trying to reach you today to see if we can move your application forward. If you would be so kind as to give us one more opportunity to earn your business, I would greatly appreciate it.

    S

    Shawn Feely
    5

    Steve Moreno is one heck of a guy he mad everything easy quick and in a hurry If you looking for a vehicle get in touch with him tell him I sent you👍👍👍🤝

    Response from the owner

    Thanks for that amazing review Shawn and welcome to the Auto City family. We appreciate the business! Awesome job Steve!

    C

    Cortney Irving
    5

    Steve Moreno is amazing! Made the process work and finalized even while working around my crazy work schedule! If you need a reliable car and want the best service, Auto City is where you need to go! My credit is far from perfect and they didn’t bat an eye! Go see Steve! I promise you won’t regret it

    Response from the owner

    Thank you for that wonderful review Cortney. We love being able to help great folks like yourself. We know a credit score does not define you. We forward to serving you for many years to come. Remember, every new customer you refer is worth a free car payment for you! "Amazing" job Steve, we are lucky to have you on our team.

    T

    Tonia Lafayette
    4

    My salesman Jarius was patient and made sure I was happy with my purchase. Donna was sweet and made sure I got what I wanted. I would recommend them to others.

    S

    Sonnie
    5

    Steve was able to help me process everything over the phone! I was able to look at all the available qualifying cars and pick the one I wanted. If the car chosen is not at a specific location Auto City takes no time to get it to the location of your choosing. Steve helped me choose my car, quickly fill out all the required paperwork, and drive off in my new car feeling amazing! I would definitely recommend!

    Response from the owner

    Thanks for that amazing review Sonnie and welcome to the Auto City family. We appreciate the business and look forward to serving you for many years to come. Great work as always Steve!

    M

    Marsha Asberry
    5

    Jairus was a delight!! He made me feel really comfortable with my purchase!!🥰 The energy was awesome from the time I walked in until the time I left.. Thanks Jairus💞

    Response from the owner

    Thank you for that 5-star review Melissa. We love being able to help great folks like yourself.

    T

    Tiffany Bruner
    5

    Jairus was very polite and got straight to busness i recommend him very good sales man i will send people his way in and out with a new car in no time

    Response from the owner

    Thank you for that wonderful review Tiffany. We love being able to help great folks like yourself and look forward to serving you for many years to come. Remember, every new customer you refer is worth a free car payment for you! Drive safely.

    A

    Alex Uvere
    5

    Go see Cesar. He was so patient working with my car purchase and I love it. Super fast super easy. Thanks Cesar!

    Response from the owner

    Thank you for choosing Auto City Alex, and for the 5-star review. Looking forward to serving you for many years to come. Great job as always Cesar.

    Q

    Qua Osborn
    5

    I love my car, it’s not the car I wanted but it’s exactly what I needed and with everything going on with the COVID-19 I did my application online and got my car that same day. Thanks to auto city I got a car I love and their prices are great and affordable and their staff is amazing and friendly

    J

    Jamoin Jordan
    5

    I honestly came in only wanting information about the car. Mr Cesar Ortega greeted me with a smile and an ear to hear my situation and didn't hesitate to help me. His service was above and beyond my expectations. I am glad I stopped because I rolled away in a nice reliable car. Thank you again Cesar.

    Response from the owner

    Wow, thank you so much Jamoin..for that review and for choosing Auto City. You can count on that same great service for many years to come. Happy holidays and drive safely.

    J

    Jasmine Sadler
    5

    Very pleasant and helpful customer service, they work really well as a team. Steve M and Courtney were the absolute best. The approval process was quick and easy. I will definitely be sending family their way!

    Response from the owner

    Thank you for that wonderful review Jasmine. We love being able to help great folks like yourself and look forward to serving you for many years to come. Steve and Courtney, thank you for taking such great care of our customers. Jasmine, remember, every new customer you refer is worth a free car payment for you! Drive safely.

    T

    Tretavia Williams
    1

    Came in looking for a car and asked to test drive a Chrysler 300 and was told you couldn’t test drive until financing had been done. 👎🏽 0/10

    Response from the owner

    Thank you for the feedback Tretavia. Good luck with your car shopping.

    M

    Maya Hernandez
    5

    I got to have the pleasure of having Cesar Ortega as my salesman, and he was great! Made getting my first car a breeze and talked me all the way through it. Great place, great cars, and great salesmen.

    Response from the owner

    Welcome to the Auto City family Maya, and thank you for that GREAT review. We love first-time buyers and look forward to a long and happy relationship! Drive Safely. Great job Cesar, one of our best!

    M

    Michael Grant
    5

    Jairus was a great salesman kept in contact thats how you sale a car 🚗 👍 👌 👏

    Response from the owner

    Welcome to the Auto City Family Michael. Glad Jairus was able to get you taken care of. We love and appreciate great customers like your self. Count on that same great service for many years to come!

    J

    Jarred McCray
    5

    I was in quick need of a car and Cesar was very proficient and the approval process was quick! I wasn’t able to get exactly what I wanted but Cesar put in something similar and I’m pleased with it. Please go check him out!!

    Response from the owner

    Thank you for choosing Auto City Jarred and for that awesome review. We appreciate you very much and look forward to serving you for many years to come. Shout out to Cesar as well, great work!

    A

    Angelo Jeffery
    5

    Jairus was very helpful and gave great detail with everything I needed to know.Thanks for making my experience great.

    Response from the owner

    Thanks for trusting Auto City with such an important purchase Angelo. You can count on that same great service for many years to come. Please drive carefully and don't forget to send Jairus your referrals. Each one is worth a $200 account credit. Refer just 10 and we add $10,000 to that!

    N

    Natrevian Daniels
    5

    I highly recommend Steve Moreno, he made the whole process smooth it’s was a fairly quick process, he’s willing to work with you, and he’s going to get you into something you want. ⭐️⭐️⭐️⭐️⭐️

    Response from the owner

    Great review from a great customer. Thank you Natrevian. We know purchase a vehicle can be a big step and we appreciate you choosing Auto City. We won't let you down. Thank you to Steve for always taking such great care of our customers.

    T

    Tanesha Pryor
    5

    Jairus Was awesome today good vibes sold me my first off the lot car! Got me a Nissan now!!!

    D

    De’Shoni Cox
    5

    Jairius was an awesome representative. He got us exactly what we wanted and needed.

    Response from the owner

    Welcome to the Auto City family De'Shoni. We look forward to providing you with the same great service for many years to come. Thanks for all the stars! Drive Safely.

    R

    Romona Thomas
    5

    Steve was amazing! He was very kind and patient with my indecisiveness. I would recommend him to others I know that may be looking for a vehicle! I am a repeat customer and Steve made this time very easy and pleasant!

    Response from the owner

    Thanks for that awesome review Romona and for being such a loyal customer and a long time part of the Auto City family. Be sure to get those referrals in, they could be worth $200 each or $10,000 for ten of them!

    P

    Phillip Arthur Jr
    3

    The customer service I got there was great!! Alexis was very nice and did everything she could to get us a vehicle. We went through the application there and when it came to getting approved for the $99 -$500 drive away, that’s not what o got I was told by Alexis that the down payment for the few vehicles my family was looking at which all 3 were 2014 model trucks , I was told my down payment was $5000 to walk out the door. So that was A COMPLETE WASTE OF TIME

    Response from the owner

    Our apologies for any confusion or inconvenience Mr. Arthur. Although we do our best to get you the very best deal we can, not everyone will qualify for the $500 down promotion. We sincerely appreciate your time and for giving us the opportunity to earn your business.

    W

    Wiley H
    5

    I went in looking for a truck, but I ended up getting a jeep Cherokee that was better suited for my needs. Cesar was awesome he helped me get through the process seamlessly and was very helpful during the entire selection process. Thanks auto city I will definitely refer friends to you.

    V

    Vivica Branch
    5

    Steve M helped me my car within 2hrs! Overall great experience getting my first car ! Will definitely recommend the place !

    Response from the owner

    Welcome to the Auto City family Vivica. We love first-time buyers and look forward to serving you for many more years to come! Happy Holidays to you and yours. Please Drive Safely. And Steve...great job as always taking such great care of our customers.

    J

    J. Newman
    5

    If you want to get taken care of the right way go see Carlos and Juan at the Auto City Garland location they where honest and fair walked me through the entire process and I left out in a 2019 Kia Forte with low miles for only $500 down yes you heard me right! great payments and free oil changes plus 2 year warranty these guys are amazing and have a top of the line selection at their location they really care about their customers as well so make sure you go see Carlos and Juan I definitely will be sending referrals their way

    Response from the owner

    Thank you for that amazing review! You have my promise that the purchase is only the beginning. We look forward to serving you for many years to come. Thanks to Juan and Carlos for taking such good care of our customers.

    B

    Barbara Laguna
    5

    Jairus was great n very helpful..thanks for helping me I love my new vehicle...

    Response from the owner

    And we love awesome customers like you Barbara. Enjoy that new ride and thanks so much for the 5 star review!

    J

    J A R V I S
    5

    I actually went here with my girlfriend in search for a vehicle for her. We were greeted first thing by Alexis! She had really great energy, funny, and just very informal about everything!! I would like to thank you for a smooth and painless process. Ask for Alexis!!! She gets the job done tailored to your want and needs. You will leave satisfied!!

    I

    Indigo Ramos
    5

    THANK YOU THANK YOU THANK YOU! Beyond grateful to Julian and his BEYOND grateful customer service! From the minute I walked in the door he made sure to make the whole process painless! He was phenomenal and I def will be referring anyone here!!

    Response from the owner

    Thank YOU Indigo for choosing Auto City. We appreciate you very much and glad we were able to help. You can count on the same great service for many years to com

    S

    Steve Melchor
    5

    The sales person Blake really helped me out he was extremely professional and by the end I drove off in my new ride. I'm very satisfied and will highly recommend Blake and Auto City.

    L

    Ladarius Bell
    5

    Went in for a trade in today Cesar Ortega was AWESOME and made the process smooth !!!!! We got the deal done and was able to work with my situation to put me in a AMAZING family car for my wife , son and I to enjoy and create memories. Thank you Cesar and Auto City for the new Dodge Journey, y'all stay Blessed and Safe starting off 2021 Right!!!!!!!

    l

    lorriane rodriguez
    1

    Worst experience ever!!! I scheduled an appointment after receiving a "pre approval" and to be denied upon arrival. I received a call from their "fiance dept" and she ask a lot questions about vehicles I either never owned or past vehicles that I had when I was married and based a decision on my past rather than look at my payment history for anything current. I make close to 70,000 a year by myself with a combined total of 96,000 with my spouse and she made my visit seem pointless after driving from Terrell. I paid for 2 cars and insurance full coverage for both and never been late for either in the past 2 years and just to be denied. I would have made great potential customer but I guess current situations don't matter only their past. Waste of my time.

    J

    Jackie Garcia
    5

    Very helpful and understood, how you have a lot through with repo, and a lot of etc.

    J

    Jalen Fellows
    5

    This is my second car from Auto City. Steve Moreno is an awesome salesman he will get you what you want! The process doesn’t take long he meets your needs & wants. Call Steve @ the 175 location.

    D

    Devon Binkley
    5

    Steve Moreno at auto city it absolutely the best car sales man I have ever dealt with and I will most definitely be coming back aging later on in life to deal with auto city and mr Steve aging and everyone that I know that needs an car that who I’m talking them too is mr Steve at auto city

    E

    Ericka Roberts
    5

    Came in with no expectations after being turned down earlier in the day by another dealer. Met with Steve Moreno and let’s just say he exceeded my expectations. He was very helpful, straight forward and made my car buying experience wonderful. I highly recommend you come see Steve for your next car. I’m super happy with my purchase

    Response from the owner

    Thats's the kind of thing we love to hear Ms. Roberts. We aren't the only buy here pay here dealership around, be we are the best simply because we always put our customers first and we sell only the best used vehicles at a fair price. Steve has been with Auto City for almost 10 years and he is a big part of our success. Thank you for choosing Auto City, and welcome to the family.

    S

    Shin Samqua
    1

    So to begin the car salesman did a great job with getting me into a car as promised. We wound up having to put 1000 down as per my credit check. However this is the only part that’s good. Car is only worth 5800-7000 he sold it to us for 12.999 which is 150%-200% more than the cars actual worth. That part is my fault. What isn’t my fault is their warranty that is supposed to cover the engine and everything that goes with it. Apparently the timing belt isn’t part of that even though if the belt breaks the car doesn’t run at all. Outside of that first week in they do the oil change for free. They put the wrong oil in when the type is right on the engine cap!! First week in two days after getting the car I had told the salesman about the tires having issues. He stated they would put new tires on and balance them. Nope I got a used tire that exploded while I was on the freeway, thankfully at the time my pregnant girlfriend was not in the car. So they get me a “new” tire. It has treading issues that was checked by an actual mechanic. Not even 6 months later my ac goes out. I have to replace the blower motor and the resistor that is connected to it. Not covered under warranty. Now the last part and the best part. My car passed inspection in August of 2019 I bought the car in September at the beginning of the month. According to Texas state laws windows cannot be tinted less than 25% mine is at 11%. In other words my car won’t pass state inspection because of the tinting on the car to begin with. They sold me a car that would not pass state inspection. They are crooks. Plain and simple do not buy from auto city. They will steal your money put things “under warranty” which come to find out aren’t on said warranty. Do not buy from them and I won’t be doing so again,

    T

    Tc Fiorito
    1

    False advertising if you have bad credit. They check credit. And will deny you. Was there today had 2300 to put down and was willing to pay 500 a month but nope was a waist of time trying to get a vehicle there. In the end they said your denied even tho a big sign in front of it says 500 down and drive away. Same day went to a dealership and now driving a 2021 brand new no miles Chevrolet Silverado 1500 now how did thay happen unless one place really does try To help another human being out. But guess we was denied for a reason. Because the universe new we deserved a chance and better

    Response from the owner

    Sorry you feel that way but as the thousands of review will show, we have hundred's of vehicles avaible for as little as $500 down. Not everyone will qualify, but most do. I'm sorry we weren't able to get you approved this time. Should your employment circumstances change, we would appreciate another opportunity to earn your business.

    L

    Lisa Washington
    5

    Awesome salesman!! 2 thumbs up for this company! I can't thank Steve enough, he's dedicated to your needs as well as your budget!! This is my 3rd car buying experience with him, wouldn't have done it any different! Thanks Steve!! #2021 = #3! Thanks Steve!! You're as awesome as ever!!!!!

    R

    Riffiale S Patrick
    4

    I would like to thank Jonathan for his unfailing support to help me find a new car after my car engine was messed up. His efforts are greatly appreciated and I would like to personally thank him for being very supportive and me finding another car that is suitable for my family's needs. He is an excellent salesman with a great attitude and a zeal for helping others in crisis. Thank you Auto City for having such a wonderful and great employee among you he is truly an asset to your sales team. We really do enjoy working with Auto City and Auto City working with us!!!!!!!!!!

    T

    Tenika Rainwater
    5

    David was very patient, understanding and friendly. He made the process go smoothly and efficiently. He was eager to answer all of my questions and I would definitely recommend David and Auto City for your auto buying needs. David will definitely get you taken care of.

    T

    Tahnisha Thompson
    5

    I arrived an hour before closing time and was certain I wouldn’t be approved for anything, as I had just been turned down at a previous dealership an hour before their closing time. Well, I was wrong! Ben took his time ensuring that I found a vehicle that met all of my standards!! The process took about 2 hours total, meaning he stayed past closing time to help me get into my vehicle. He didn’t mind it either. He truly cared about helping me find a quality vehicle that was perfect for my daughter and I. True model of what Auto City stands for! Helping their customers find a quality vehicle that they truly desire. When all other dealerships say No to bad credit or low down payments ($500+), AUTO CITY SAYS YES!!! I recommend Auto City to anyone looking for a car! They accept credit of all kinds!! Thanks again Ben & Auto City for everything!!

    Response from the owner

    Welcome to the Auto City family Ms. Thompson and thank you for putting your faith in us. We WILL NOT let you down. Please drive safely.

    R

    Rita Hart
    5

    Steve was very helpful and patient. I really appreciated doing business with him at Auto City.. Also thanks to Auto City for giving me a chance. I really needed this car for MY SON AND I!!!!

    Response from the owner

    It's our pleasure Rita. Thank YOU for the allowing us the opportunity to earn your business. We welcome you and your son to the Auto City family. Thanks Steve, always making our customers feeling appreciated.

    D

    David Baker
    5

    I bought my very first car at Auto City and I am extremely satisfied. They worked with me and my credit to make sure I got a car I was comfortable and happy with. My sales person Blake was extremely nice and easy going and that goes for the whole staff. If I had to rate them on a scale form 1-10 id give them 12. Highly recommended for anyone looking to purchase a car.

    S

    Sharon Roston
    5

    Customer satisfaction at it's best. Auto City has a wonderful team. I would refer my friends and family and tell them to talk to Steve at Auto City, what a great guy never pressure you and make sure you are satisfied with your vehicle.

    Response from the owner

    Love to hear that Sharon, thank you so much for choosing Auto City and welcome to the family. Remember, we make your car payment for you for each new customer you refer. Refer just 10 and we pay off the note you just signed and give you the title! Thanks again and drive safely!

    C

    Christina Parks
    5

    Thank you Steve Moreno for all the help in finding and getting me my new car I love it your so nice and glad to have u as my sales man thank you auto city

    M

    Melody Brown
    5

    Quick easy process. Caesar was awesome. I think I was in and out in about an hr. Love my new car

    Response from the owner

    Welcome to the Auto City Family Melody. We really appreciate the business and look forward to serving you. Remember, every new customer you refer is worth a free car payment for you! Drive safely. Great job as always Cesar.

    C

    Crystal Morgan
    5

    Steve was amazing the application was easy he walked me through it step by step and the attention that he gave me and all of the help with the Minor details just made the whole experience simple and hassle free guys if you looking for a car go to Auto City and ask for Steve he'll make it happen for you thanks again Steve

    Response from the owner

    Thank you for choosing Auto City Crystal. We appreciate you very much and I'm glad Steve was able to get you taken care of, great work as always Steve. Crystal, count on that same great service for many years to come. Drive safely.

    T

    Tatiana Caldwell
    5

    Auto city is the best place to get a car. When I say they go above and beyond to get you in a car. The dealer CESAR ORTEGA was very helpful and made the experience less stressful . I WILL CONTINUE TO DO BUSINESS WITH THEM.

    Response from the owner

    Thanks for taking the time to leave such an awesome review Tatiana, we really appreciate you. And a big thanks to Cesar for treating our customers like royalty!

    S

    Sarah Daniels
    5

    I called Auto City and spoke with Steve Moreno and he was AWESOME!!! He didn’t give me a runaround and he was upfront with what to expect with my potential purchase. Steve also was able to get me in a 2015 Chrysler with a wonderful down payment and comfortable monthly payments. I really appreciate Steve and the Auto City team 😍😍 SarahD

    Response from the owner

    Welcome to the Auto City family Ms Daniels. I'm so glad Steve was able to get you taken care of. He truly cares about each and every one of his customers, we all do. For over 60 years, Auto City has been dedicated to helping great folks like you and we look forward to the opportunity to serve you. Drive safely.

    L

    LaTasha Brown
    5

    My salesman Steve was awesome!!!!! He really looked out for me and even stayed late to make sure that I was satisfied with my purchase. If you are looking for a car, go to this guy and tell him LaTasha Brown referred you. He will have you riding that day.

    B

    Brittany Keller
    3

    The dealership itself deserves 5 stars. The service center however, none. They will screw your car up after fixing it. And in the event they actually do fix the problem, it will just happen again in a couple months. They broke the filler neck on our radiator during our first oil change with them. Denied responsibility, but they fixed it.. cause we paid for it. I feel it shouldn't have been something we were charged for but whatever. Anyways, fast forward to our next oil change, everything seems to go well, until the drive home, radiator reservoir busts.. had to get that replaced. At least they did that right. About the time we get that repair paid off, the freaking throttle body goes out. They fixed it and I'm now ONE PAYMENT AWAY from paying that off and what do you know? Lights come on and what is It? None other than the throttle body. Again. How convenient, right? Anyone else have these problems with the service center? Or is it just our car? 2013 Chrysler 200. We drive it carefully and always keep the maintenance up on it. We have had a couple other things done at another service center and we even changed the thermostat ourselves when it went out NEVER did we have the problems we had with Auto City's.. if you get a car from the dealership, great. But please do not use their service center

    s

    shauntell grice
    5

    My experience with Auto city was great. I was very skeptical of the process initially, but Steve my sales person put my mind at ease.. I did all my paper work online and submitted for approval. I was called by Steve the next morning and scheduled the appointment. When I arrived, Steve had the vehicle I picked out ready for test drive. All said everything went smoothly, I was in and out in less than 2 hours. If you have credit issues Auto city will work with you. JUST GO SEE STEVE!

    C

    Charles Shearman
    5

    Auto city was great. Got me approved and got me into something I wanted. Cesar Ortega was my salesman and did an awesome job. I would definitely recommend talking to him if your needing car.

    D

    Deshonna Aubrey
    5

    I loved my experience at AutoCity! My salesman Steve Moreno was awesome in helping me find my second perfect vehicle. Thanks again Everyone should come see Steve Moreno he will hook you up!

    Response from the owner

    Welcome to the Auto City Family Deshonna, we appreciate the opportunity to serve you. Steve is at our C. F. Hawn Frwy location and is one of our best! Drive safely, and don't forget about the $15 oil changes you get for as long as you own the vehicle.

    C

    Conchita Menefee
    5

    Steve Moreno is awesome!! My car buying experience was exceptional!!! Steve & the entire staff were professional, courtesy & authentic. Auto City has a great inventory of cars to choose from! I was able to purchase a great car at a great price, low mileage & an affordable monthly payment!! Thanks Steve Moreno for your positive energy & commitment to getting me in my new ride!!! I highly recommend you come talk with Steve Moreno at Auto City so he can put you in a car TODAY!! #AutoCityisgreat

    B

    Brian MacKinnon
    5

    I’ve been shopping for over a month for a bigger vehicle for my wife and kids contacted Cesar Ortega did everything mostly over the phone told him what I want he didn’t do what all the other sales guy do is put you in something else that you don’t want. Best experience I’ve ever had buying a car thanks Cesar

    Response from the owner

    Wish we had been your FIRST stop Brian and save you all the shopping. But we're glad you're here now and look forward to serving you and you beautiful family. PLease drive safely.

    V

    Vanessa Ruiz
    5

    Julian Huerta was amazing!! He made sure I was well taken care of. Everything was explained clearly no sugar coding at all. Got me driving in What I was looking for. Most definitely recommend going to Julian for help with purchasing your first financed car if your new to it.

    D

    Danielle Tarver
    5

    Amazing customer service!!!! Thank you Steve Moreno!!! This is our second car that we are purchasing from Auto City. Steve understood my need both financially today as well as our future goals for our family. I am now driving a beautiful 2015 Chrysler 200.....all within 24 hours of driving in to "look around". It was a wonderful car buying experience - again - THANK YOU STEVE!!!!

    B

    Bobby Wynn
    5

    Claude Trotter is the best salesman in the company to work with. I bought my 1st Auto City car with him at the Buckner location a couple of years ago and was very pleased with honesty and customer service so when it got totaled I knew I had to find him. I see he was promoted to the newer bigger nicer super store at 940 N I35E in Lancaster. He made sure all my insurance paperwork was done on my old car and he had me in and out in no time in a great 2010 Nissan Rogue. When you are ready to roll find Claude Trotter and let him know Bobby Wynn sent you.

    P

    Princess Moni
    5

    I came in with low expectations. Just needing a car but Steve Moreno got me quickly approved and I GOT THE CAR I'VE BEEN WANTING FOR YEARS!! I AM SO HAPPY RIGHT NOW!! Thanks to Steve and Auto City!!!

    t

    tracy bourg
    5

    I had a great experience at auto city, the cars are in great shape and great prices. The people are great I had a awesome sales rep Jairus is awesome he had me approved with in a hour and I drove off the lot with a 2014 challenger thank you auto city.

    Response from the owner

    It's always a pleasure serving great customers like yourself Tracy. Thank you so much for choosing Auto City, that special treatment will continue for as long as you are a customer. Shout out to Jairus, the newest edition to the Auto City team, already making us proud!

    J

    Jesse Cathey
    1

    I called and spoke with Steve to finance a vehicle and submitted my application. I didn't hear back from Steve so I reached out to him only for him to give me the run around. The next morning Steve contacted me and got additional information and ultimately said I was approved with 1000 down. I get to the lot to pick up the vehicle only to find out they sold it the day before. While I was at the lot several people came in complaining about issues with their vehicle. Do not take your business here.... Run.... Unprofessional and the vehicles seem to have a lot of problems. They ran my credit for nothing... Total waste of my time. I repeat do not give these people your hard earned money.... You've been warned

    Response from the owner

    Thank you for providing that feedback Mr. Cathey. I looked into the notes and the timeline for your communication with Steve. I see that Your application came in at 2:15pm on Friday. Our approval department texted you at 2:16pm asking if you preferred we text or call you. You responded at 3:03 pm, an hour later, with "call". Steve finished with another customer he had and called you at 4:15pm. He finished the application with you over the phone then sent some links to upload your documents. I'm sorry that the exact vehicle you were interested in, was not available by the time you made it in the following day at 2:06pm, but had you given us the chance, we had several other vehicles almost identical to the one you were interested in. As for other people complaining about their vehicles, Auto City has a well-deserved reputation for selling the BEST USED CAR INVENTORY in Dallas. And just in case something does go wrong, we are the only dealership of our kind that includes a free 24-month, 24,000 mile warranty. Our door is always open to you Mr. Cathey, if you would like to give us another chance to show you why we are the best at what we do.

    V

    Vero Ramirez
    5

    If I could give Steve 10 stars , I would! He was such a great help , the process went very smooth , and he helped me find the vehicle to best fit my budget. You can tell he really cares about his customers and isn’t just trying to make a sale. Thanks again Steve ! I will definitely be referring as many people as possible to go see Steve at Auto city!

    Response from the owner

    Thank YOU for that wonderful review Verenice. We love being able to help great folks like yourself. We look forward to serving you for many years to come. Remember, every new customer you refer is worth a free car payment up to $200, refer just 10 and we credit your account $10,000!!! Drive safely. And big shout out to Steve for always going above and beyond for our customers.

    J

    Jas Holloman
    5

    Steve Moreno was awesome! he made everything easy. The car I wanted was at another location and he was able to get it over the same day. If you are looking for a vehicle get in touch with him.

    Response from the owner

    Thanks so much for choosing Auto City Jas and for that 5-star review. We love going the extra mile for our customers before, during and after the sale. You can look forward to that same dedication to customer service for many years to come.

    A

    Amanda Garza
    5

    Steve is absolutely AMAZING, in the past I've had negative experiences getting a car, at auto city the whole process was a breeze! Steve listened to all of my concerns and helped to match me with a car that best suited my financial situation. I am in love with my new car, thank you auto city and thank you steve for your AMAZING customer service!

    Response from the owner

    Thank you for that AMAZING 5-star review Amanda! We love helping great customers find their dream ride. You can count on that same great service for many years to come. Thanks again, and drive safely!

    J

    Joshua Ross
    1

    waited for a long time and left the dealership with a dirty truck interior was dirty I was shocked they thought they could even show someone this truck.. Seemed more important to them for me to leave a review with his name his name had to be included…. and take photos holding up a sign than sending me out with a clean vehicle and good product …. I won’t be back Interior dirty engine dirty I wouldn’t recommend this dealership. On top of that I would have left without my paper plates it I wouldn’t have realized it first and went back in. O yea my salesman was Jaírus

    Response from the owner

    Wow Joshua, that does not at all sound like the kind of experience we work so hard to provide for our customers. It's even stranger that your initial review said "Jairus was great really enjoyed the experience. I got frustrated a couple of times because buying a car is a nightmare but he was very experienced and professional." I wonder what changed in the few hours that passed between those two reviews. I do apologize that we let you go without getting the temporary tag put on. Usually our vehicles are some of the cleanest and most well maintained of any out there. If we somehow dropped the ball there, I am more than happy to have your truck washed and detailed inside and out. In short, please know that we value your business and we will work as hard as possible to earn back those other four stars.

    N

    Niki Nik Williamas
    5

    STEVE, STEVE, STEVE!!! WHAT AN AMAZING SALESMAN!! I was super indecisive and he was super patient and kept me smiling and at ease throughout the entire process! He was super honest and straight forward and was beyond professional! I appreciate you so much Steve!! You're amazing!

    Response from the owner

    Thank you for choosing Auto City Niki. Welcome to the family! We work so hard to take the stress out of the car-buying process. Steve, thanks as always for taking such great care of our customers. Ms. Niki, enjoy your new ride and drive safely.

    M

    Mimi Anderson
    5

    Jairus was very helpful with the process.He made sure that I wasn't feeling overwhelmed but made sure I selected the right car to fit me and my family...I really appreciate the painless experiences with him ...Looking for a car definitely ask for Jairus‼️💪🏿

    Response from the owner

    What an awesome review Mimi, THANK YOU. It's so important to us that you feel welcomed, relaxed and appreciated. Be sure to send Jairus those referrals using the Referral Wizard App. Each one is worth a free car payment for you!

    J

    JaMyah Henry
    1

    I called in to schedule for a new car and all ceaser told me was to bring in $500 and my information required. I came in with all my info and he wasn't at the shop but one of the guys that work there told me that I didn't qualify for $500 but I need to pay a $1000 instead. So I called the head manager for a complaint I was told only way you can get a $500 down payment is if you worked more than 4-6 months. Not only that I waisted Uber money to get there it was a big waist of time. Don't say on your website to just only bring in $500 down payment but not be get into details that'll have be required. All I was told was to bring in $500 so really I feel played.

    T

    Tristan Stone
    5

    I must say I absolutely love this place ARod was absolutely amazing he helped me with every question I had. Most laid back car salesman I’ve ever dealt with will def be referring friends and family thank y’all.

    Response from the owner

    And we absolutely LOVE great customers like yourself Tristan. Thank you for that glowing 5-star review and for the wonderful voicemail message you left. Both are being shared with our team. You can look forward to that same great service for many years to come! Drive safely and be sure to send your friends and family to Alex. Each new customer you refer is worth a free car payment for you. Refer just 10 and we credit your account $10,000!

    C

    Cynthia Malacara
    5

    Cesar was great and patience with us in finding the right car within our budget! Thanks so much for your help!

    Response from the owner

    Thanks for the 5-star review Cynthia. Glad Cesar was able to get you taken care of. You can count on that same great service for many years to come. Be sure to send Cesar those referrals. Each one could be worth a free car payment for you. Refer just 10 and we credit your account $10,000!!!

    C

    CASPER V
    1

    Called about 2 vehicles Cezar Ortega “sales guy “ said they were there at the location , drive up there then said the vehicle I was inquiring about is at the Lancaster location did not mind driving , get to the Lancaster location and it’s not there. I’m not to friendly with shady business I’ll take my business else where . Just showing my experience which is horrible. Not sure how they got good reviews honestly.

    Response from the owner

    Thanks for your feedback Casper, and apologies for any inconvenience. I understand it was your mother that came in to see us, not you, and apparently she came in unexpectedly the day before the appointment we had scheduled with you. Nonetheless we did show her the vehicle on the lot that you expressed an interest in. Apparently she wanted to see something else at our Lancaster location. We offered to have that vehicle brought to our Dallas location for the scheduled appointment the next day, but she insisted that she did not mind driving to Lancaster, she was going that way anyway. The manager from the Dallas Dealership did reach out to you immediately to explain the situation, apologize for the confusion, and offer to do all we could to get things back on track. Apparently the call got disconnected. We came by our good reviews honestly and as a result of over 65 years of providing the best customer service in the business. We would love another opportunity to re-shape your opinion of us, but if not, we wish you all the best.

    M

    Myles Wren
    5

    I was very apprehensive about the car buying process but Cesar made it so painless and easy! I would definitely recommend coming to Auto City to get your next vehicle; especially if you are looking to build your credit up!

    A

    Alexandra Hartfield
    5

    Cesar was amazing to work with! Fast and friendly and answered all my questions! This was the easiest and fastest car buying process ever! I will be back for future cars

    Response from the owner

    Thanks for that amazing review Alexandra and welcome to the Auto City family. We appreciate the business and look forward to serving you for many years to come. Great job as always Cesar!!

    a

    ashley west
    5

    For my first time getting a car note Cesar was amazing guys. He was helpful through every step and made sure I was comfortable with my purchase. Thanks Cesar.

    Response from the owner

    Thank YOU for choosing Auto City Ashley. We appreciate you very much and I'm glad Cesar was able to get you taken care of, great work as always Cesar. Ashley, you can count on the same great service for many years to come. Drive safely.

    T

    Tilmar Basquez
    5

    Steve was great.He did everything he could to help with getting approval. He did a terrific job. I would definitely recommend friends and family.

    Response from the owner

    Thank you for that 5-star review Tilmar, and for choosing Auto City. Glad Steve was able to get you taken care of. PLease enjoy your new ride and we look forward to welcoming your friends and family to the Auto City Family. Drive Safely.

    M

    Minerva S Casarin Gil
    5

    Jairus was really helpful throughout the whole process. Was understandable about waiting almost till closing time so I could stop by to get my car after work.

    Response from the owner

    We love helping great customers like yourself Minerva. You can count on that same great service for many years to come. Thank you also to Jairus for always going the extra mile for our customers. We are blessed to have you on our team.

    M

    Mel
    1

    Buyer beware. This place sold me a $17,000 car with recalled air bags that did not deploy when I wrecked, they then fixed my car and less than a year later everything they fixed is broken or chipping, after also making me wait 4 months to fix my car. Beware of the unprofessional and cruel third parties they use they will be quick to reposses your car in 19 days as well so you better make sure you know you are solid for those years 🙌

    L

    Lavisa Hill
    5

    Jarius Robinson is the best Car Salesman I've ever had on this side of Dallas, Tx... Don't play with him......🥰🥰🙃🙃😉

    Response from the owner

    Thank you for choosing Auto City Lavisa and for that awesome review. We appreciate you very much and look forward to serving you for many years to come. Shout out to Jairus as well, great work!

    R

    Robert Brown
    5

    jairus was very helpful in getting me and my wife a new car he is absolutely the best y’all go see him 10/10 will come again

    Response from the owner

    Thank you for that 5-star review Robert. We welcome you and your wife to the Auto City Family and look forward to serving you for many years to come. Remember, every new customer you refer is worth a free car payment for you! Drive safely. Shout out to Jairus for always going above and beyond for our customers.

    j

    jason grindele
    3

    Great car experiance Tony was my car sales man. No hassle let me choose the car I wanted and got to test drive different ones. It's after you have the car that's annoying, they call text like a rent to own. I would recommend going to a new dealer. I paid off my car and had a brand new car from kia paid $500 a month at Auto City for a Lincoln MkZ with 60,000 but got a brand new 2017 Kia Forte with 49 miles at $380 a month. No phone calls if you wait 4 to 7 days until your next check.

    R

    Rosie Ramirez
    5

    Let's just say that thanks to Steve Moreno I got the car I wanted and not like other salesman who want to sell you something that has been on the lot forever just to sale it. Awesome service Steve

    C

    Clem Adams
    5

    Steve Moreno is the best car sales man we have ever had . This is a blessing for our family.

    Response from the owner

    So glad Steve was able to get you taken care of Clem. Welcome to the Auto City family! You can count on that great service for many years to come. Drive Safely and Happy holidays to you and your family.

    J

    James Potts
    5

    I love auto city. They are a great company to get a car from. They work with you to get you in a car. Caesar is a great car salesman and really care about his customers. I love his drive and integrity great guy all across-the-board. Thanks Caesar for all your help keep up the great work.

    Response from the owner

    Thank YOU James, for choosing Auto City. We appreciate you very much and glad we were able to help. You can count on the same great service for many years to come. Great work Cesar!

    V

    Vanessa Leyva
    5

    Wonderful and fast service to get a vehicle here. There were 2 vehicles at different lots I was interested in, and they let me test drive to those places. Make sure if you're set on getting a vehicle here to apply online. The process was faster due to that extra step. Have all your paperwork ready, and they'll take care of you! Ask for Steve and tell them I sent you 😉

    Response from the owner

    Welcome to the Auto City Family Vanessa. We really appreciate you taking the time for such a great review. We look forward to serving you for many years to come!

    n

    nicole johnson
    5

    I have bought three cars from Auto City they are so great to work with it don't take long to get approved all you have to do is go see Caesar Ortega he is the best love his work he will get you in and out

    Response from the owner

    We love returning customers like yourself Ms. Nicole. Thank you so much for keeping it in the family! We look forward to serving you for many more years to come! Merry Christmas and drive safely.

    S

    Stefon
    5

    Maribel is the best sales person here! I wouldn't rather go to any other place to get a car. I tried auto liquidators and they were so rude and not helpful. Come on by let them know Demetrius Freeman sent you.

    D

    Dorian Crowell
    5

    Jairus really made the process easy and simple great place to buy if you're looking for a vehicle

    Response from the owner

    Thank you for choosing Auto City Dorian and for that great review. We appreciate you very much and I'm glad Jairus was able to get you taken care of, great work as always Jay.

    J

    Janise Gaskin
    5

    I want too thank Mr.Steve for taking the time too help me get in a vehicle I was having a hard time that day getting a car when I was bout too give up I came across auto city they was a great help Thank you Mr.Steve thank you Auto City!!

    Response from the owner

    Thank YOU Janise. We love helping great folks like yourself. You can count on that same great service from Steve and everyone here at Auto City for many years to come. Drive Safely!

    R

    Robert Louder
    5

    Great dealership, Blake really went to bat for me and got me approved. All their cars are high quality and mechanically sound and backed by a real warranty. Great salesman, ask for Blake.Great experience from start to finish.

    L

    La' Bre Davis
    5

    Cesar Ortega is awesome! He was very flexible and helped me through the entire application process. Helped me get into the car I had been wanting for a while. He was very patient with me and my many questions even after the facility was closed. I have been an Auto City customer for about 5 years now they always make sure I'm satisfied before I leave the lot.

    C

    Cassandra Williams
    5

    Steve Moreno was our salesperson. We had the greatest experience with him ever!! He was very professional and organized! My husband and I got the car of our dreams!!! I would recommend Steve to everyone I come across. He is an awesome person!!!

    Response from the owner

    Thank you so much Mr. & Mr. Williams for that wonderful review and to Steve for treating our customer like royalty. We look forward to serving you both in the many years to come. Drive safely.

    D

    Deonte Lentes
    5

    Steve is AWESOME, I was stuck at work with no car or no way home. Steve ordered me an Uber and didn’t stop working until he got me in a car! This guy is a blessing!!!

    Response from the owner

    We are so happy to welcome you to the Auto City family Deonte and look forward to a long and happy relationship! Happy Thanksgiving to you and yours, and please Drive Safely.

    R

    Reneea Pittman
    5

    It was as easy as pie. I was able to get pre approve online then I was able to send and get every thing completed online before I went to the dealership. Alex Rodriguez was great. I just needed to pick what car I wanted. Thank you for the smooth transaction.

    Response from the owner

    Thank YOU Reneea, we really appreciate you choosing Auto City and look forward to serving you for many years to come. Thanks Alex for taking good care of our most important asset...our customers!

    K

    Kim Smith
    5

    Jairus he was amazing and very caring after my first experience he got me just what I needed

    Response from the owner

    Thank you for the 5-stars Kim. Glad we were able to get it all worked out. Enjoy your new Cadillac, and be sure to refer all your friends. Each one is worth a car payment for you. Refer just 10 new customers, and we give you a $10,000 account credit!

    S

    Shay Shay
    5

    Renee from Concorde acceptance fiance and Auto City has truly been awesome with helping me throughout the years that I have been financing my car through them. She has been so sweet and very understanding and truly has worked with me with my car issues and we have gained a great relationship over the years. She's just not my loan officer I also consider her a friend. If your ever looking for a dealership that does in house financing Auto City/ Concorde Acceptance is definitely the place to go!! GREAT JOB RENEE I APPRECIATE ALL THAT YOU DO!!

    o

    osiris ellis
    5

    Blake, it was great working with you. I am so happy with my purchase you’ve done a great job I will be recommending you to any of my colleagues friends and family as well. You have been a blessing in our family’s life thank you so much!

    Response from the owner

    Thanks for that amazing review Osiris and welcome to the Auto City family. We appreciate the business and look forward to serving you for many years to come. Thanks also to Blake for taking such great care of the Ellis Family.

    C

    Cedric Sims
    5

    I have had a good experience at Auto City and Jairus is a good car Salesman

    Response from the owner

    So glad Jairus was able to get you taken care of Cedric. Welcome to the Auto City family! You can count on that same great service for many years to come. Thanks for taking such great care of our customers Jairus!

    T

    There_Go_Margarita Williams
    5

    I absolutely love my new car! Blake was very patient and most of all, helpful. I will definitely recommend Auto City to anyone in search of a vehicle in the near future.

    I

    I'm Cukie Babii
    5

    Steve Moreno made my car dreams come true! I’m truly grateful for the patience and guidance he gave. He did not make it feel like a typical car sale! I’m forever grateful! Thank you auto city!

    B

    Bree Bree
    5

    Julian was VERY professional, honest and awesome customer service. He took time to listen to my needs after I wasn’t sure about getting my new vehicle once I learned what my payments were gonna be. Julian took the time to go over my budget with me as well and that alone meant so much to me! He’s not just about trying to make a sale he will listen and will most definitely help you make the right decision when purchasing a vehicle. Very honest Man and if I had to do it all over again he would have to be my Sales Rep!

    A

    Antione Belcher
    5

    Jarius was a great. He had great customer services. Very patient and understanding

    Response from the owner

    Thank you for choosing Auto City Antione. We appreciate you very much and look forward to serving you for many years to come. Great job as well Jairus!

    B

    Brittani Workman
    5

    The service was great I had Cesar help me. I was able to do everything online come in test drive and sign paperwork. Process was simple and easy.

    Response from the owner

    Thank you for choosing Auto City Brittani and for that wonderful review. We appreciate you very much and look forward to serving you for many years to come. Shout out to Cesar as well, great work!

    C

    Crystal Flores
    5

    Go in, have everything you need and Cesar will do everything he can to get you approved and driving away. Cesar was nice and made the whole process smooth and worth while because he got me driving away in a beautiful Jeep for my family. All the vehicles at Auto City are nice and there is a huge selection. My Jeep is very clean, well kept up with, and drives perfect as if brand new! Thanks auto city and thanks to Cesar. I’d definitely recommend to everyone!!

    M

    Monica Cartwright
    5

    There was no hassle at all with my experience. Donnie was a huge help and very pleasant to work with. I feel like he went above and beyond to make sure I drove off with the vehicle of my choice.

    K

    K Henley
    5

    I have bought two cars from Auto City. My very first experience was good. I had to build my credit back up.I decided to come back to Auto City just to see if I could get a better deal after being with Auto City for years. I walked in and spoke to Steve Moreno. I searched their inventory. I picked out the car I wanted and told Steve how much I could afford . I came back the next day to pick up my new car and keys. I am ready to roll if you are ready stop by and ask for Steve Moreno. Tell him Kathy sent you.

    K

    Khidja Mitchell-Turner
    5

    Well what can I say! My salesperson STEVE MORENO met and went beyond my expectations. In my opinion he is the best. I am on my third vehicle. They say your first impression is a lasting impression. He has always made each and every experience nice and smooth.

    M

    Myra Brown
    5

    I luv Auto City this is my second purchase at Auto. I didn’t have to wait all day the staff is very professional. Ceaser sold me both cars tht I like very much Thank U Ceaser great salesman

    c

    chrystal jackson
    5

    Julian has outdone himself yet again! My second car purchased thru Auto City and 2nd time being handled with such great customer service! I wouldn't want to get a car amy place else or from any other person for that matter! He was professional, friendly, and very attentive to my needs and wants! When you go to Auto City, always and I mean always ask for Julian!!! Thanks a ton Julian!!!!!!!!!!! I love my new car!

    D

    Deniqua Vann
    5

    Alexis was amazing! Excellent customer service, she went above and beyond to help my husband and myself get financed we have a beautiful vehicle now for a great price thanks Auto city!!

    s

    sarai gonzalez
    5

    My husband and I been with y'all for almost 2 years. Renea has been such an awesome help every-time we call or email her she is so prompt with her response. Any questions she has answered professionally and accurately. Thank you for all you do!

    K

    Kimberly clower
    5

    Steve Moreno was great!! He made my process quick & easy! I went in and in 20 minutes he had me in and out of there! I would highly recommend Auto City!

    W

    Wilshuna Moore
    5

    My experience today at auto city was absolutely amazing. My salesman Steve Moreno was very professional and helpful in getting me into a car I was most comfortable with. Steve is my new star in customer service I would definitely refer him to anyone I know. Thanks again Steve Moreno you rock!

    A

    Arlena Lindley
    5

    I love Auto City this is my second car Steve Moreno got me exactly what I wanted!!!! He is very helpful and professional

    Response from the owner

    We love returning customers like yourself Arlena. Thank you so much for keeping it in the family! And thank you Steve for taking such great care of our customers!

    A

    Amber Adams
    5

    When my 2002 Jeep Liberty kicked the bucket I was left without a car, my credit isn’t great so I was really dreading finding a new vehicle. Had an appointment set up for today and Gustavo did an amazing job. He helped me get everything I needed together and made sure that I was comfortable/happy with the car I ended up choosing. I’m so thankful for the sales team there! Thanks!!!

    E

    Eduardo Santi
    5

    It was my husband's first time purchasing a car. We got stiffed by a mechanic which left us carless.. 2 of my friends recommended Auto City. I did some research and after searching and searching I decided to give them a call. Julian answered. He helped us get into a car with just $500 down payment. He absolutely went above and beyond..I was emotionally stressed ( I mean who wouldn't be if they got stiffed by a mechanic for $2000 bucks and was unable to take your kids to school) ... My husband and I left happy.. So far so good. I hope Auto City customer service people are all like him!! THANK YOU JULIAN

    C

    Cortney Gladney
    5

    Jorge at Auto City 120 S Buckner made this the easiest car buying experience I've had. He was easy going and made us comfortable. We are happy with the deal we got on a great vehicle. This wouldn't of been possible without his hard work and diligence. Great guy! Great company!

    M

    Marjorie McCoy Harris (Ms. Berry)
    5

    I would like to thank the sale man Steve Moreno for helping me and my husband getting us into the car of our dream he was very helpful when over everything with us and making sure we clearly understand our parts, we had been driven all morning looking and decided to stop here and thank God we did God is good and so is Mr. Steve Moreno! Thanks if you need a car coming see him.

    J

    Joy Noel
    5

    Steve was my salesperson and he helped make the process so seamless and relaxed for me! I really appreciate all your help in helping me drive away with my new Jeep that day, Steve! Blessings!

    Response from the owner

    Thank you Joy for that awesome review. We look forward to serving you for many years to come. We appreciate Steve making you feel so welcome. Enjoy your Jeep and drive safely.

    M

    Marlene Hernandez
    5

    Cesar was great. I did all the paperwork via email, went the next day and drove off with my new vehicle. I’m very satisfied with my purchase.

    E

    Erika Voss McCormick
    5

    Went to Auto City for one car God blessed me to get another.. Blake was A ➕ Love the service loved the pricing of my vehicle and I have fallen in love with my new van.... Thank you Blake and Auto City for making my day....God Bless

    Response from the owner

    Thank YOU Erika for that Glowing review and welcome to the Auto City family. We look forward to taking great care of you for many years to come.

    B

    Bridgett Williams
    5

    My experience with Auto City was wonderful! Ms. Pat Neal is the best car salesperson I have ever dealt with in the years I have had to purchase cars. Her customer service skills and strong drive to want to get you in a vehicle is exceptional and the warranty and other things offered with the vehicle are really something special. I will definitely refer anyone I know that is looking for a car and worries that their credit is not at its best to please contact Auto City in Dallas located at 120 South Buckner.

    R

    Rene Fites
    5

    Cesar is the one too see he got me n finish with no hesitation

    Response from the owner

    Thanks for the 5-star rating Rene. We love being able to help great folks like yourself and look forward to serving you for many years to come. Remember, every new customer you refer to Cesar is worth a free car payment for you! Drive safely.

    K

    Kenya Dunson
    1

    I haven't even had the car for a week and they are saying my repairs are not covered under warranty. I told Cesar that the tires needed to be checked the day of purchase. They were never checked. Then I had a blow out that caused me to hit the little concrete divider so another tire was blown then some wheel damage was done to car as a result of the blow out but now I'm not covered. Get outta here and they want me to pay $800 to fix the car. I don't recommend them. I would say I know people need a vehicle but do some searching and take your time

    K

    Krystal Coleman
    3

    I would have gave them 5 stars. I have not had any issues with my car until memorial weekend. The battery in the key fob went out, so I went to auto zone and replaced the battery. Still wouldn’t work. I was doing some research online, trying to figure out what was wrong with it. The key fob needed to be reprogrammed again. A simple 5 minute fix. I called them Friday, they wanna tow the car 🙄. Saturday morning around 9, the guy came and towed the car. NOBODY I mean NOBODY told me the service department closed at 12 on Saturday’s. I only find out when I call to see if my car was ready. When I found this out I was mad as hell.. Lack of communication at its finest. Monday morning comes around, I look to see if they were open and according to Goggle they are. I have been calling since 9:30, no one has answered, no voice recording has come on to say they are closed for the holidays or nothing.. I never missed a care payment, to get horrible customer service is ridiculous...

    L

    Lamont Nicholson
    5

    Trey grays has done a miracle for me I came in not expecting to get approved left when a nice quality car all thanks to him

    W

    William Langley
    5

    Steve Moreno was great.Worked with my wife and I to get us great suv that we liked and made the financing process easy.

    A

    Aretha Steel
    5

    I just had a great experience with Steve buying a vehicle today. He’s very patient, considerate, kind, and understanding. He’s a really great guy!!! Thanks Steve for helping me get in my new ride!!! Blessings to you!!!

    Response from the owner

    Thank YOU Aretha and welcome to the Auto City Family. Steve loves, loves loves to help great folks like you drive away in the vehicle of their dreams. Be sure to send your friends and family to him at the C. F. Hawn Frwy location, and we will credit your account $200 for each one!

    T

    Tonya Beasley
    1

    PSA: I bought a Cadillac SRX 3 years ago which they overcharged me for b/c it doesn't even have original paint color. You can tell it was a Mary Kay Luxury edition. One good thing I can honestly say is when I bought it, it had very low mileage and still had factory warranty, henceforth the 1 star I gave them. One of the perks/incentive they give you for buying a car from them is getting your oil changed for only $15, for me it's worth it b/c my car takes synthetic oil and lots of it which can run $80-$100. Well I took an extended lunch yesterday to get my oil changed took them 2 hours! When I leave and go back to work my car still says 0% oil life change engine oil soon. My husband checks it and the oil looks fine but the filter doesn't look like it was changed. So today I bring it back get here to let them know and the lady manager nonchalantly says oh they forgot to reset it but the guy won't be back for another hour. Well I don't know about anybody else I have other things to do than to wait around for something they should have done in the first place. It took her minute but she finally apologizes for the inconvenience, but this is still unacceptable especially the way the lady initially treated me. Will be the first and last time I buy a car from them and won't be making any referrals either! Auto City your CUSTOMER SERVICE SUCKS!

    Response from the owner

    Ms. Beasley, please accept our sincerest apologies for dropping the ball, and if you felt mistreated in any way. While we aren't perfect, we are certainly better than the situation you described and would appreciate another opportunity to prove that to you. No one is more important that our loyal customers. Our service manager should be contacting you first thing tomorrow to make sure the situation has been resolved to your satisfaction. Thank you again for your feedback.

    B

    Ben Gibson
    5

    Steve was very friendly and talked to me as a person and not just a customer.

    Response from the owner

    Thanks for the stars Ben and welcome to the Auto City Family. We appreciate you very much. Drive Safely and be sure to refer all your friends and family to Steve. Each new customer you refer is worth a free car payment for you!

    T

    Tina Cepeda
    5

    Our sales rep Gary and Fred helped my son out big time. They were able to get him a nice car. I appreciated that Fred got his payment low!! I would recommend anyone to come to autocity to get their next car

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    FAQs

    • 1. How Can I Locate Auto City Credit?

      You can call Auto City Credit via +1 214-398-8204. You can use our online platform to get instant loan quotes as well.
    • 3. What Loan Services Can I Get From Auto City Credit?

      Auto City Credit provides all sorts of loan services, including: '
      • Dallas Auto Financing
      • Sells Used Cars in Dallas
      • Sells Used SUVs in Dallas
      • Sells Used Luxury Vehicles
      • Financing
      ' See more service details of Auto City Credit.
    • 5. Is Auto City Credit An Agency Or A Lender?

      Auto City Credit is a Used car dealer that accepts all kinds of loan requests including online installment loans. In addition, iPaydayLoans, as an online loan marketplace, can connect our customers with our panel of partner lenders to get easy and fast online loans.
    • 2. How Can I Find the Location of Auto City Credit?

      Auto City Credit is located at 6575 C F Hawn Fwy, Dallas, TX 75217, United States. You can search the address on the map software and get the support you need from them without any hassles.
    • 4. How Can I Request A Loan At Auto City Credit?

      You can fill in our easy-to-use online form on their website. If you need addition financial assistance, you can always visit iPaydayLoans to choose between various loan options.
    • 6. What Will Happen If I Am Not Able To Repay My Loan?

      You should contact your lender if you have trouble performing repayments. Your lender may adjust the loan plan for you to fit your financial situation at the moment. Click here to learn more information if, for example, you defaulted on your online title loans.
    • 7. Can I Get Bad Credit Loans from Auto City Credit?

      Yes, it is possible to get loans with a low credit score such as online personal loans from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also visit iPaydayLoans to get instant loan offers with friendly requirements.