Atlantic Financial Federal Credit Union Schilling Rd, Hunt Valley

This was strangest experience I’ve ever had with a bank. I applied for an auto loan, the loan officer confirmed my eligibility based on my employer, I was approved, ready to send in all needed docs and open a account. The account was immediately denied based on my home address in the branch. I wrote back, I called, left messaging trying to understand what happened. The loan office wouldn’t respond and neither would the branch. If some type of proof of eligibility was needed, I could have provided it. Not even responding to me was a huge red flag. I do not want to put my money somewhere that I can’t get ahold of anyone when needed.

I have been a member of AFFCU since 2005. I kept my account with them because the customer service is great and they have been there for me for all my financial needs. I have financed 2 cars, I have a credit card, started an account for my son, and have my direct deposit with them. Anytime I have needed them they have been there for me and I appreciate everything that they do to help their members. They make you feel like you are apart of the family!!!!

I have been a member of AFFCU since 2017, I have never had any issues with banking there. I refinanced my vehicle so I could get a better rate and lower payments. The process was smooth and pleasant. I just paid off that vehicle and going through the loan process again for the purchase of my next vehicle!!

I have been a member of AFFCU for over 12 years. I wanted to get away from big banks that didn’t care about it’s members. My employer had AFFCU come out to a company event and when I met their team members they made me feel like family. I use them for all my banking needs, from credit cards to car loans. They have amazing rates and I will be a member for life. Thank you for making me feel like family and not just a number.

I wanted a good safe strategy for saving money, joined via another member referral back in 2018. Since then I use AFFCU as my primary bank, which now I feel more secure, especially having experienced bank fraud multiple times at my previous bank. The mobile app was updated earlier 2021 and it's magnificently intuitive and efficient, which incentivizes me to remain a loyal customer. Thanks AFFCU!

Great customer service and rates. My auto loan has lower interest here than other places are offering me.

When I joined my company, they offered the opportunity to join a credit union. I immediately chose Atlantic Financial Federal Credit Union for their customer service, great auto loan rates, and word of mouth. And they did not disappoint! I purchase a new car and I reached out to the credit union for assistance. They emailed me back immediately and helped guide me through the buying process. I just paid off my car, and I promptly received the payoff documentation in the mail.

AFFCU is a excellent credit union. I have been able to build my credit and get my first credit card from this organization. They have excellent rates on loans and I have been able to build up my savings each year. I would highly recommend becoming a member.

I've been with this credit union for a couple of years. When I call or go, the staff is always kind no matter how stupid what I need is. I only take one star away for two reasons: it's located in North Baltimore County, I live in South Baltimore County and even when I lived in Northwest Baltimore County, it was still kind of inconvenient to travel to the branch. My other issue is that it doesn't work with Plaid when I have apps that want to connect to my account like for budgeting, it doesn't connect and I know local credit unions typically don't push the technology that big brand banks do and that makes it a little difficult in this digital era but what I need for the most part is complete and accurate with them: deposits and withdrawals.

This credit union goes above and beyond with taking care of there customers. Offering financial and credit advise and has saved me a ton of money. Very happy I was able to join this institution.

I received a loan from AFFCU when my finances were in trouble. I was denied a loan by other institutions. Not only did AFFCU approve my loan, but gave me the best interest rate. I was able to pay the loan in full, not missing a payment. Many thanks to AFFCU for the outstanding customer service. Member for life

Customer service is awful you should be able to call your bank and ask a question about something you don’t know without somebody being sarcastic about it.