Ascend Federal Credit Union W Clark Blvd, Murfreesboro

Hi Tom! - Thank you for taking the time to give us your feedback. We will make sure to pass it along to our management team. We appreciate your membership with Ascend and hope to see you soon!

Hey Rick, you should visit this link for more information on the auto loans we offer: https://www.ascendfcu.org/auto-loans-recreational-loans-and-more-competitive-rates . Thanks for reaching out!

Your comments have been forwarded to the appropriate management for review. We appreciate the opportunity to be of service.

We apologize that you’ve received slow service. We work very hard to deliver excellent service to our 170,000+ members who call, click or come by. We offer many solutions to help members manage their accounts at their convenience, without ever having to step foot inside a branch. Our electronic services include an app for mobile devices with remote deposit capture; E-BRANCH for account management; E-PAY for bill payment; and e-statements for monthly statement tracking. You can also manage your accounts using our automated telephone service called STAR, or you can call 800-342-3086 to reach our Middle Tennessee call center. Plus, Ascend members have fee-free access to more than 50,000 ATMs worldwide. If a branch looks particularly busy on your next visit, we encourage you to try one of these other convenient options.

Thanks for the positive feedback! We appreciate the opportunity to serve you.