Ascend Federal Credit Union Interstate Dr, Cookeville
+1 800-342-3086
https://ascend.org/
1265 Interstate Dr A107, Cookeville, TN 38501, United States
Ascend Federal Credit Union Reviews
K
This is the most frustrating place to deal with if you ever need anything. Long wait times on the phone just to be told they can’t help you after giving them all your information and verifying your identity. I only needed help with resetting my password and they could not assist. Incredibly ignorant.
F
It's the best bank I have been apart of since I started banking many years ago.
Hi Floyd - Thank you for the 5-star review. We're thrilled to hear that you experience with Ascend has been excellent. We appreciate your membership and hope to see you soon!
B
India is the best bank representative in America. Called her up and not only help with every need but hate better rates than ever had before. Made the process easy. I will be a customer for life. Thankyou India!
Hi Brandon! - Thank you for the great review. We greatly appreciate it and will pass it along to India and the team in Cookeville. We hope to see you soon!
E
The staff there always go above and beyond to help me. I’m disabled and have trouble walking, or standing at the counter and waiting, so I have a seat in the lobby and they bring the necessary paperwork to me. That way, I don’t have to risk falling. I’ll never do my checking and savings accounts anywhere else.
Elizabeth, thank you so much for this feedback! We are so happy to hear our staff at our Cookeville branch is giving you the level of member service we strive for. We will pass this feedback on to the appropriate teams. Thank you for your membership and we hope you have a wonderful day!
C
If your looking for a awesome bank I recommend Ascend 100%. I also recommend speaking with India, she is amazing and will shoot you straight with everything.
Hi Chris - Thank you for your great recommendation and membership with Ascend. We hope to see you soon!
C
Helped me with my refinance of my home mortgage and made the process nearly hassle-free! I got the best interest rate through them too! I started out just opening an account with them due to a promotion when they first opened the Cookeville location and planned to close my account once I got the promo money. But now, I’m a full-time customer! Thanks for treating me right, Ascend!
Hi Candice - Thank you for the 5-star review and feedback. We're excited to hear that everything went smoothly with your refinance. We appreciate your membership and hope to see you again soon!
N
I used to like Ascend but this weekend (my birthday!) changed my opinion drastically for the worse. Ascend is doing computer system upgrades which is fine It usually means no app or internet access but never complete lock out of your account and money!. I've dealt with this at many other banks over the years. 7However these "upgrades" never locked me out of my account where I couldn't use an ATM or make a purchase! People depend on their debit cards like they are cash! Because if this I was unable to get a rental car and hotel room or even eat with MY MONEY! No other bank has done anything like this to me! I believe it's time to change. banks!
m
Just moved here. Went to Cookeville office to open a checking account. I already belong to other credit unions. They ran a hard credit enquiry without written or verbal permission. That's a violation of ethics and practices, not to mention possible legal ramifications. All staff could do is offer up excuses, because they were confused, as the manager said. Very unprofessional at best.Got a call from Jonathan Little ( corporate). He will be visiting that office . Still looking for a credit union locally.
R
Best decision I've made in forever! Shaina Steere was awesome! Highly recommend!!
Hi Ronnie - Thank you for leaving your feedback. We're thrilled to hear you've had a great experience with Shaina. We will pass along your praises to her and the team.
N
It's never too busy but I wish Cookeville had some more ascend atms
Hi there. Thank you for your feedback. Are you aware we have fee-free ATMs at Walgreens, CVS, Speedway and other locations in the area? You can find those at https://ascend.org/locations or in the app.
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FAQs
1. How Can I Get a Connection With Ascend Federal Credit Union?
You can call them at this phone number +1 800-342-3086. Or you can enter their official website and submit the application form online.3. How Can I Apply for Loans at Ascend Federal Credit Union?
You can enter their official website and submit the application form online. If you are looking for payday loans, you can visit iPaydayLoans website for more details.5. What Should I Do if I Fail to Pay Off My Loan?
You can consult with your lender if you have difficulty making the payments. Different lenders have different policies of overdue payment. Please always check the terms before signing the loan agreement.
2. What Is the Location Of Ascend Federal Credit Union? How to Get There?
Ascend Federal Credit Union is located at 1265 Interstate Dr A107, Cookeville, TN 38501, United States. Just take a look at the map and locate the fastest way to access it.4. Is Ascend Federal Credit Union an Agency or a Lender?
Ascend Federal Credit Union is a Federal credit union. To make things easier, iPaydayLoans can link you with a wide range of reputed lenders over the internet. You can turn to our site to secure a small personal loan with no credit check.6. Does Ascend Federal Credit Union Offer Loans With Bad Credit?
Yes, but if you want to boost your likelihood of securing a loan with bad credit, we can help you out! Just turn to our online service to get an installment loan even with your low credit scores.