Arvest Bank Lucille Ln, Shawnee

This place is THE BEST. I'm in business locally and I dropped by one day to meet them and introduce myself. I was greeted so warmly and ended up having much longer conversations than I anticipated I would. After getting to know the staff, (with no plans to do this before) my wife and I ended up opening secondary accounts here. I am always looking to do business with people that I know care about me and have my best interest at heart... This is that place. Jennifer (the manager) and I hit it off instantly and it is clear she genuinely cares about her customers. She is a true professional, taking the time to explain everything we needed to know and even calling back after the accounts were opened, to check in and make sure everything was going well. I was very impressed by her follow up. Axel and Ellis both are super personable, friendly and helpful. It's also fun hearing Axel chat it up with customers in Spanish. If you're looking to make a change I would highly recommend this place.