Ark Contracting Services LLC S Dick Price Rd, Kennedale

City of Dallas contracted with Ark to perform service in a poor residential neighborhood. (75208). Construction has been ongoing for six months with no end in sight. Workers are hostile and leave unattended equipment partially blocking driveways for hours. Their efforts have inadvertently shutoff water and gas for hours without notice. Collectively, the neighbors and I emailed the city superintendent and initially there was some improvement with communication regarding access to water. However, today they blocked access out of the street after we parked at home. I asked if they would move the barrier and the worker dismissed me and pointed to his supervisor - Mario. Mario waved me off and yelled at me after I asked them to move the barrier and he told me to contact another supervisor and walked away. Overall, Ark is unprofessional, incompetent and rude to residents. I would give a negative rating if that was an option. City of Dallas - please do better.

Been out at our place a couple months now, sinks have been clogged due to the water lines theyre replacing outside not being shut off and flushed properly and right now even a line is busted outside with a huge geiser and now way to contact them but other than the water everywhere its not my problem its theirs, the way they occupy our residential street has been asinine emergency vehicles would have had a hell of a time accessing our homes, they need to wrap this out and move along and leave the city work to the city.

They decided to show up and start hauling away heavy equipment right outside our bedroom window at 5:15am. Construction work cannot legally begin until 7am. When confronted about the noise violation, the employee made it clear that it wasn't his problem. Every phone number for ARK goes straight to a full voicemail. They apparently don't care about the communities they service. Update: 11 months later, our road is still under construction because Ark was so inept, they buried the new pipes too shallow. So the company that came to properly repave our street crushed all the plumbing that Ark wasted taxpayer money laying. 0/10 would not recommend; look forward to paying more taxes as the municipal government tries to reclaim the money that this “construction company” defrauded them out of.