AnnieMac Home Mortgage - The Cartmel Team Westpoint Dr, Indianapolis

Nick made sure to take the time and explain in-depth the entire process of securing a loan. He made sure that I completely understood the terms of my loan. He also went as far to explain how my taxes would look in the upcoming year, this is something that the other Loan Officers had missed. Nick will make sure to follow through with the entire process all the way until closing. Thanks again!

Great rates, excellent communication throughout the entire process. Have used Tyler and Kristi twice now for new purchase mortgages and they helped me meet the closing deadline in an efficient manner both times.

The team was fantastic. They were able to get us pre-approved on a Sunday when we wanted to offer on a house last minute. Once the offer was accepted, the team worked diligently and had us clear to close in 2 weeks! Great communication and educational as well. Would definitely recommend to anyone looking for a professional lender with a personalized touch!

Everyone was very helpful and answered all of our questions very timely and thoroughly. The team worked hard to close fast on our new home (7 days before expected close date) and the overall experience was wonderful! Thank you!

Kristi Porter was our agent when we bought our house in 2018, and that experience was incredible. She has kept up with us ever since, and in 2020 she helped us walk through the refinance process. Through this we were able to switch from a 30-year to 15-year fixed mortgage and capture a much better rate. Kristi displayed expert knowledge and was so helpful at each step. My wife and I can't recommend her any higher!

I really appreciate the way Tyler was very patient and encouraging me. He responded to questions in a timely manner. He also helped me step by step to finish my home buying process. I recommend Tyler to anyone whose willing to buy a home. I also want to thank Tyler's team for doing such a wonderful job. Excellent customer service, way to go!

Cartmel Team was very responsive to all our questions, communicated with us regularly, and we weren't kept in the dark on the steps in the process and what was needed. As first time mortgage applicants, the process was smooth.

Nick is top notch, and as a realtor, I have interacted with many mortgage brokers in my 23 years, and Nick is at top of my list! He knows how to navigate the occasional tough situations that can arise that many lenders don't.

I wouldn't hesitate to work with this team. I had the pleasure of working with Travis and it feels like you're working with a friend. I've heard advice such as, "talk to lots of different mortgage lenders so that you can instill competition amongst them." That advice is irrelevant when you work with someone like Travis. Not only did he thoroughly explain the intricacies of the mortgage world to me, he helped me see my options given my specific circumstances. I had practically no capital for a down payment that wasn't part of investments or an emergency fund. Travis helped me secure capital from my current home instead through a partner company. We discovered Travis through word of mouth. We didn't shop around but we got exactly what we needed, including an amazing rate.

Kristi will be with your transaction from start to finish. Making sure everything gets processed on time and reaches the closing table. She makes herself available to answer all your questions or just an ear to vent to for those tough crazy situations! She's simply the best!

Kristi is the best. She helped us every step of the way. Always texted us back and update us on the process she answer all of our questions.