American Jewelry & Loan Greenfield Rd, Detroit
+1 313-345-4000
http://pawndetroit.com/
20450 Greenfield Rd, Detroit, MI 48235, United States
Services
- Custom Jewelry Design Repair
American Jewelry & Loan Reviews
A
This pawn shop is amazing. Loved the show and Les was amazing too us. We was thrilled to meet him yesterday after years of wanting too! Will be back one day and hopefully meet Seth!
Hi Austin, we're thrilled you were in the store and had the opportunity to meet Les. He's the real deal! In the store daily and making deals. Glad you came in!
L
I watch the show frequently and Les is the reason why. Seems like a down to earth guy. Didn't like seeing Seth undermine his own dad frisk searching staff on the show. I would advise the member of staff who was frisk searched to file a report and get an attorney to look into it. Maybe it's all part of the show 🤷🏻♂️ Apart from that, well done Les. Good businessman and good guy 👍🏼
Come check us out and make a deal with Les and Seth anytime!
N
As seen on TV the staff is great, a friendly shopping environment that goes above and beyond to make their customers feel welcome and cared for. They have a good selection of items and even do custom Jewelry pieces. I definitely plan to go back.
Nathaniel, thank you for your great review and description of our store. We work hard to provide our customers with great merchandise at affordable prices- especially luxury brands. We can't wait to see you again soon! Thank you again.
D
💯 My experience with American Jewelry and Loan has been absolutely amazing ... The service reps are knowledgeable.. friendly.. and without a doubt should be the example for how all reps should be.. Great service and good pricing.. WOW!💫 What more could you ask for...💃
Deb, thanks your rating and review! WOW! We love it! We appreciate you and hope you'll continue to keep American Jewelry and Loan as a go-to place to shop and pawn!
C
I would love to visit this place, at first I did not like this show but now I absolutely appreciate Les and his crew and his children. I think some of the events are staged but I could be wrong but I really enjoy this show. I'm just wondering are you Ashkenazi or khazarian? I'm a student of History. Now there's a story about some girl trying to auction off some false teeth, you can't make this stuff up. The interpersonal relationships between the siblings are especially enjoyable. And the Rivalry between Karen and Ashley amuses me. You still have it and you're a mover and a Shaker just like my father who passed away a couple of years ago. Peace be unto you guys. Jonathan Pop Naff Love
Thank you so much for your love of the show and the love of this unique family business. We hope you keep watching and if given the opportunity, will visit any of our stores in Michigan!
M
I Asked Les the owner to give me a small discount on some jewelry repair of two chains that I did not purchase from him? I said let’s call it a good customer discount. He took one look at me picked up my chains and instructed his employee to give me the discount I requested. Now it was just 10.00 but it meant a lot to me, Les saw that because he has delt with me many times. I’ve spent thousands with Les. In fact 5 min after he gave me the 10.00 discount I purchased a gold charm for 315.00 because it was never about the amount of the discount it was about respecting me as a good and loyal customer. Les did that, so in return for him being a good business man, the 10.00 discount, turned into a 315.00 sale. Les is in aware that I made that purchase after he ok’d my discount but I think he understands that’s just good business.
Michael, thank you for leaving your rating and review. What you describe is true. Les truly gets to know his customers and will always do what he can to make them feel appreciated and welcomed. Afterall, it's a family business and that's the way he operates! Thank you again, Michael. We look forward to seeing you again soon!
C
Went to buy a ring there whilst on holiday from London. Excellent selection of jewellery but in my opinion just a few to many skads inside and outside the store. If there were fewer skads it would have got 5 stars
Charalambos, jewelry is in our name! And, with great selection, we hope you found something wonderful to take home. We love all of our customers and strive to deliver great service to all!
L
To be honest, I wasn't expecting to find anything I liked. I was wrong. Beautiful ring currently being sized. Bought some classic earrings too that'll match everything. Surprisingly good finds!
Laura! I know, right? We always say that American Jewelry and Loan is best kept secret to getting great fine jewelry at a fraction of the price. IYKYK! And now you sure do!
L
Addicted to this show. Never really thought about taking a trip to Detroit but living in Cleveland I might have to make that 3hr drive. I gotta LeBron James Wine & Gold booblehead y'all might be interested in. Great show 👍
LaRon, ROADTRIP! Jump in the car and get going! We'd love to meet you and talk about that bobblehead! Thanks for watching and see you soon!
D
Love the show watched it from day one its is my dream to come an see you all love to see your store an meet you all. You are all the best in what your do an I have learned things from you all so thank u
Darren, let's get you here ASAP! And, when you're here, make sure to ask for Les and Seth. They love to take photos with customers and fans. Thank you for the kind words and hope to meet you someday soon!
J
I really wanna visit and meet Ashley,les and Seth.. love the show just curious do Seth and Ashley really fight like that in real life lol.. can't wait to come on someday
Jamie, we're so happy you're enjoying the show. Work with your sibling in a wild business with cameras... and of course you're going to capture some good TV! And that's family!
s
I have yet to make the trip out there And shop at their store But I am a loyal fan of the show I've watched it ever night after work for a year, I can tell you at first I thought Les was a little rough, but I can see he's a genuine good person who really cares about people and making them happy , he's gone the limit with some of the worst people to try to make them happy , he's a Great man and a wonderful father, and what's really amazing is he is self made ,and he has a good heart, I think we can learn a lot from him, Ashley and Seth are smart and so fun to watch, there's never a dull moment on this show and I absolutely love it, God bless you all at American Jewelry and Loan
Thank you very much, Stephen! We're glad you're enjoying the show and continue to work daily at the store. Keep watching and maybe one day you'll visit, shop, and pawn with us!
S
I have always had a outsanding Experience with American Jeweler also The customer service is A1. I have met the owner the sons is just so family oriented it's not like the TV show all the time. I will recommend to everyone, If you're looking for ponding or buying or trading or selling they are the place to go .
Sherkerra, we're thrilled you had the opportunity to meet Les and Seth. They're the real thing and so is this unique family business. It's family and committment to the store and team that keep American Jewelry and Loan a go-to destination. We truly appreciate your feedback and thank you for being a customer!
B
My experience at American jewelry &Loan was great ! The gentleman Maulic . I hope I spelled it correctly.. was amazing. I got the chance to meet Les , he is such a nice and down to earth guy . It was a very nice experience I must say!
Brenda, we're so happy you had a great experience with our team. It's our priority to make sure we deliver the very best customer service. Thank you for coming in and we hope to see you soon!
T
I live 2 hours away and they wouldn't give me a price on something said I had to come into the store 8m not gonna waste 4 hours to maybe get something at a good price 0 stars.
The Real GSmash, thank you for your feedback. If you were looking to pawn an item, our team needs to see and test the merchandise before giving an accurate price. We do our best to make sure we're working with every customer to give them what they need. We hope you'll change your mind and come into the store. We strive to make every experience exceptional.
C
Went to buy a ring there whilst on holiday from London. Excellent selection of jewellery but in my opinion just a few to many skads inside and outside the store. If there were fewer skads it would have got 5 stars
Charalambos, jewelry is in our name! And, with great selection, we hope you found something wonderful to take home. We love all of our customers and strive to deliver great service to all!
D
Staff is courteous proficient and pleasant I have no problem with transactions thank you very much sometimes I would just like another $5🤣🤣🤣🤣🤸♂️
Douglas, thank you for your business and for this great rating and review. We do our best to give you what you need ($5 more or less:)>
d
The clerks were especially nice they smile they asked me how I was feeling they asked me about I was having a good day and I really appreciate that you really have a good organization going on thank you
da champ, we're glad our team delivered authentic customer service. After all, we really do care! After all, we're more than a company- we're a family business. Thank you for yours!
M
Les, Seth and the whole team at American are great! They really do treat everyone like family here. Don’t matter where you’re from or what you are looking for. They go out of their way to make sure you’re happy.
Matthew, as a family business, we try our best to treat every customer just like family! And, who wouldn't want to be part of the Gold family... am I right? Thanks so much for the review and kind words!! We appreciate it!
L
Always Always have a good experience always get treated fairly very decent people they will help you with smile.
Loretta, thank you for your rating and review. We're a family business and because of that, we try to make sure everyone is streated fairly, with respect, and support. Thank you for being our customer. :)
S
LOVE THE SHOW. I would love to visit the shop someday. Hopefully all the people on the show still work there. Would love to spend my money and buy some cool stuff.
SlickRick10, you can absolutely spend some money with us and take home some cool stuff... smartTVs, jewelry, tools, guitars, and more!
S
Here’s the thing, totally realizing that the show was just that For Show, so people are going to Show Out. There was only one person who kept it real and that’s Les. Not necessarily a good thing either. Pawnbrokers by nature are sheisty and shady and as he made clear time and time again, it’s all about the dollar. It didn’t bother me when he lowballed some of those characters who were most likely lying through their teeth. Keeping in mind that most people who patronize this type of business are either unable to use traditional banks or just don’t require an amount of cash that requires a loan. At any rate, most people who are in the pawnshop trying to get some money, are already at a disadvantage and have very limited to zero other options. So it truly bothers me when they very knowingly get over on folks regardless of the amount of money on the table, yet they act offended when someone does something similar. The fact that the REAL STAR of the show(the big security dude with the great jokes) was having to steal scrap gold in order to make ends meet, tells you that they’re not paid enough for what they’re responsible for. I would encourage anyone thinking about visiting such a vipers den, to first try and sell it on the internet for FAIR MARKET VALUE! If you’re pressed for time, find someone who will sell it on consignment so that you get paid when it sells instead of having to wait for your $$. Lets not even get started on the next generation of Gold family Pawnbrokers, as soon as Les retires, the countdown will be on as to how long it stays in business. My bet, -5yrs!
Shy, thanks for watching the show. Of course, good TV is when things are exciting- and the team (and customers) delivered! We pride ourselves on providing a pawn service where customers can get instant cash without having to sell an item of value. If someone whats to sell an item to get cash, they can do it on their own, or sell it to us. We offer that service as well. Keep watching, or come to visit! We'd love to meet you!
C
By far the worst pawn shop I have ever been to bring in an nintendo switch & 9 games & offer me 120 last time they gave me 100 for just the switch ask him if he is out his mind & he says u seel what we sell these for I say yeah 150 for just the switch 35 to 40 per game so if I didn't get it back if I would of took the money they would make 430 to 500 straight crooks trying to offer me like 3 dollars per nintendo switch game lol I can get more then that from my couch cushions
Chris, that you for your feedback. As technology changes quickly, so does the value. We do our best to provide our customers with the very best we can so that it's a win-win for everyone. Ultimately we couldn't make this deal work and we wish you luck in pawning or selling. In the event you'd like to return, we're here for you.
S
I like watching your show on video on my phone I don't get it on my TV I like when people yell at you guys and when you guys kick people out it's pretty funny some of them are you just want to let you know that I watch you guys to show off and on on my phone just the clips part of them
Shannon, hopefully one day you can come in and experience the 'show' for yourself!! We can't wait to meet you!
D
Love the show. I'm from Ohio but next time I come up to the Dispensary definitely will stop and check it out
Drew- we hope you do! We're here 9:30am- 6pm, Monday- Saturday! It will be worth the trip!
P
I watch the show on TV and the workers there especially one female in particular that thinks she owns the store needs to learn to walk away from people when they start arguing with her, but nooo!!!! oh her initial starts with A. And why do they follow them out of the store, especially A she always has to have the last word security takes care of the customers that need to be put out but the employees don't need to follow them out of the store, A. I really think this show is scripted
Hi Pattie, We can say with confidence that the show is not scripted. Of course, when the cameras roll, things get entertaining, but no actors here!
d
The clerks were especially nice they smile they asked me how I was feeling they asked me about I was having a good day and I really appreciate that you really have a good organization going on thank you
da champ, we're glad our team delivered authentic customer service. After all, we really do care! After all, we're more than a company- we're a family business. Thank you for yours!
A
I've always seen this show run by thugs and whine people out to scam the public. I see threats, acts of violence, cry babies, and thugs. The show pawn stars at least shows transparent situations without hostility and or violence. I am surprised this pawn shop is still open 😲
Ashley, reality TV is so entertaining! Of course, the show's antics made for must-see TV, but if you step into any of our stores, you'll see and experience great customer service! We hope you'll come in and experience it for yourself soon!
v
Love the show because it shows us what a pawn shop does. Les I think you are doing a great job running the shop.
Vincent! Thank you for your rating and review. Les is the ultimate pawnbroker- after all, it's been in his family for years!
R
They treated me real nice the people were real friendly they gave me the best offer I will keep doing my business there
Richardo, we love that you'll be back! We will work hard to always deliver top service to you and your friends and family too! Thank you for your business!
D
Staff is courteous proficient and pleasant I have no problem with transactions thank you very much sometimes I would just like another $5🤣🤣🤣🤣🤸♂️
Douglas, thank you for your business and for this great rating and review. We do our best to give you what you need ($5 more or less:)>
J
I aim always pleased when I purchase items at American Jewelry because of there professionalism and knowledge plus the staff is friendly.
Johnetta, we're pleased you choose us! Thank you for shopping with us and we hope you continue to do so! Thanks again!
R
Probably the best pawnshop that exist in Detroit, I never been there before but Im from California, I seen this on TV and it the best broadcast ever hosted, I hope I can visit there one day and meet the people on show and do business with them.
Hey there California! We'd love to have you visit us. Did you know that Les and Seth work in the store daily meeting customers and making deals. When you make it to Detroit- we hope to see you!
A
Love the show! Hahaha Les you're a great guy showing your love for Detroit! I'd love to visit but that city is too rough for me 😂
Detroit is a great place! We hope to meet you, Aaron in-store!
U
i watch from dmax every day and i love you so much greetings from turkey
Umut, Thank you for watching from Turkey! We are happy you are enjoying the show!
T
It was hard getting though this morning, because of the holiday yesterday. But once I got though it was smooth sailing from their. Thanks
Thomas, our goal is to make sure everything is smooth sailing for every customer. Come in and see us again soon!
K
My first visit with a pawn shop in Detroit. Very friendly and fast customer service. I highly recommend
K Maria, we're thrilled to be your first (and hopefully one and only go-to pawn shop)! It's a unique experience to shop and pawn- and we're here for you! See you soon!
A
The staff at American Jewelry and Loan is always so nice. And I love the fact that they are so reasonable.
Andrea, thank you for this amazing review and rating. We do our best to keep our prices low so that you can enjoy and get more! Thank you again!
D
Great customer service, fast and fear prices 👍🏽
Danielle, we love to hear this! Thank you for your rating and review. We're thrilled to be here for you!
A
I was Well pleased with Customer service And the company! THANK YOU.
Anthony, we love to see your star rating and hope to keep it that high for you- and all customers into the future! Thank you!
K
I neeedd 678$ for the Fortnite battle pas and we mad a deal cus I sold me pla statin4
Kian, we're thrilled to have made a deal with you- and were able to get you the cash you needed. Hope to see you again!
A
I’m from Birmingham in the uk and me and my mother would love to meet yourself at your store.My mother would love to meet les and Seth
Anthony, we hope that you and your mother can make it to Detroit some day and visit the store! With any luck, you'll be able to meet Les and Seth! Bring your camera for a one-of-a-kind photo op!
M
My experience was Good and they were very professional.
Michelle, we thank you for your rating and review. We strive to provide each customer with great care and service- and, we hope to see you again soon!
n
Never been there but watch the show and would love to come sometime when I come should I demand money for some junk I might bring lol
Nun! We'd love to have you. While you're here, you might just take home a photo op with Les & Seth, a great piece of jewelry, and a luxury handbag too! See you soon!
D
I'm going to steal a little line from the movie Training Day. "This is a tv show right? It's 90% bs, but it's entertaining, that's why I watch it" 😂
Keep watching, David! We're here to entertain and have fun!
l
Very easy and convenient especially for weekend pawns that are due.
Iaquita, thank you for your feedback and amazing rating. We strive to make things fast and easy- with amazing service. Thank you!
R
Like your show but really if Ashley treats people like she does on the show somebody needs to pop her in the chops
Richard, thanks for watching the show. Of course, each episode included some great drama! We hope you can come in and experience it yourself! We bet you'll love it!
J
Not sure how long I’ve been dealing with American jewelry & loan… 20 years or more never left there disappointed.👌🏾
James! We love this rating and review. Long-term, amazing customers like you are why we are here! Thank you for your business and we look forward to another 20+ years!
F
Amber Was Awesome In The Jewelry Dept. Thank You Brian For Always Taking Care If Me.😍
Felicia, thank you for coming into the jewelry department and shining those stars on Amber and Brian! We do our best to support and provide you with great service! We hope to see you very soon.
J
Great service, The owner Seth was amazing. If your looking to buy some fire jewelry this is the place to go.
D
Que was awesome she went out of her and above to provide me with some awesome service!!!
Denise, we're thrilled that we exceeded your expecations with service. We strive to be the best in the biz! Please visit us again. We look forward to helping you in any way we can!
J
Love the show. From Windsor, this is on my bucket list. Please bring back the show! Netflix would totally bring this show back!!
Hi Joe! Thanks for the stars and for watching our show. We hope to meet you soon so you can truly experience the show- in Detroit!
S
I love the show , Hopefully I can meet all you amazing guys in person !
We'd love to meet you too! Hope to see you soon!
H
I just started waching your show and its awesome eh but the show about getting a bin if you would have recycled the tvs you would have made profit but all and all i do really enjoy the show 1000 stars
Thanks for the ***** review! Keep watching!
S
Always a professional, business atmosphere. It is my first choice of place to look for anything I want.
Scott, thank you for writing a review and also for being your first choice. We love that and will work hard to make sure we stay top of your list!
J
The associate was very knowledgeable and save me some money
James, we love to hear this-- and we love your rating and review. We're thrilled to be here for you- and save you some $$$ in the process!
S
Omg such a huge fan of the show finally got to meet Seth and wish Les was here a great experience #HardCorePawn
Sam- it was great to meet you and thanks for coming in. Come back anytime!!
N
The loan agent was great Shania very helpful and nice
Nicky, thank you for your rating! We truly appreciate it!
C
Just found out that I can pay by debit card..excellent
Excellent, Christine! We're happy to make things super convenient for you. Thanks for your rating and review.
j
Great lay away on purse,that I can’t put right pay for!!
Juanita! Don't you just love that zero-fee layaway? We love when customers use our layaway to afford items they really want! That luxury handbag will look great on you!!
r
Staff was friendly and very helpful. Prompt service with great selections to choose from. I would recommend American jewelry and loan to everyone
Thanks so much, Rita! We really appreciate your kind words!
R
They always been there for me when I needed them!❤️⭐⭐⭐⭐⭐ And they remind you when your payment is due 👍🏾
Renee, thank you so much! We do our very best to provide each customer with a great experience. Loan reminders, ease of making payments online, great prices on name brand and luxury items... we'll take those stars and hearts and send the same energy right back at you!
M
Can I get a "Hi" from Les, Seth or Ashley, please? Thanks!
Hi Michelle! We sure will!!
M
Thanks, very nice person, made me smile... And not. because of the loan...
Michael, we're still smiling about you coming in! Thanks so much for taking the time to leave us all of these stars!
B
My girl friend wanted to check the store out since she had seen it on tv so we made the trip there since I was in town anyway for a wedding. Everyone working there was really nice and helpful. I asked the lady working if she had any good deals on autographed jerseys. She said she can make a good deal happen. They had this team Russia jersey with Larionov Federov and Kozlov on it. They had the impression it was Datsyuk because of the number 13. Easy mistake but I'm way happier with Kozlov since I have 3 of the Russian 5 on there.
D
I Had A Very Good Time At American Pawn And Jewelry
Dwight! We're so happy you had a great time and hope you'll return soon!
T
All I gotta say is. Fantastic all around. From the staff to location to the store in general bravo guys. 👏
Thanks so much for the kind words and five-stars, Tony! We really appreciate it!!
L
Thank you thank you thank you 🙏🏽 I needed money in the worst way and y’all had my back ❤️
Lauren, we are so happy that we were able to help! Pawning was the very first form of loans and we're proud to keep the tradition going to help our community! Thank you!
D
Updates, notifications a plus. Good customer service A1.
Debra! Thank you for giving us your feedback! We love to hear it!
R
How much do they pay these people to act like thugs on the show.
Rex, thank you for watching the show. Of course, the best TV is entertaining with lots of action. Come in-store when you have the chance and experience it for yourself!
R
I love the show!! Huge fan wanna go and see the gang and meet everyone in person. Is the whole family still working Seth, Ashley and of course Les? My husband and I are huge fans would love to meet u all one day. Keep up the good work.
Well hello Rachael! It's business as usual with Les and Seth working and managing the stores. Come in and visit, get a photo, and shop! Every day is a reality show here!
J
Love the show- I live right across from Detroit over in Ontario CAN, definitely would love to come visit as soon as restrictions lift. Les and Seth you guys are great to watch on your show, the way y’all deal with your customers is great! Hopeful for another season for sure!
Let's make a deal! Hope to see you soon Jaylynn!
D
My dad and i are such huge fans of the show. Les is one geat dad and business owner, i appreciate on how much he cares for Seth and Ashley and the customers. I know this pawn shop is extremely successful on just how Les does business. I hope to one day visit Detroit, visit the shop and buy something. Much love from Texas.
Hey Donald! We'd love to meet you when you fly into DTW! Keep watching and enjoying the show!
M
Les, Seth and the whole team at American are great! They really do treat everyone like family here. Don’t matter where you’re from or what you are looking for. They go out of their way to make sure you’re happy.
Matthew, as a family business, we try our best to treat every customer just like family! And, who wouldn't want to be part of the Gold family... am I right? Thanks so much for the review and kind words!! We appreciate it!
P
American Jewelry and Loan is the premier jewelry and loan shop in metro Detroit. I've done business with Les and his team for many years now and they've always made sure I received great service and a greater deal than anywhere else. I've gotten one-of-a-kind pieces at excellent prices and I'm completely proud to say I shop at there. They've worked w me in layaway terms and shown great leniency when I needed it. Thanks AJL! You've earned my business for a lifetime... 👍
Prince! We love this rating and review. What you described is EXACTLY what others can experience too! We pride ourselves on providing excellent service and products to our customers. And, a little thoughfullness too! We're here for you, Prince!
N
I came here a few years ago when the show was still out with my parents and it was really cool I got to meet les and Ashley, I always liked watching the show and I do plan on coming back again sometime soon to revisit after so many years. Hopefully there’s a reboot or something!!
Nat, we'd love to have you back! To shop, get a photo with Les and Seth, pawn... you name it! Thanks for taking the time to post a review!
S
American Jewelry staff was professional, polite and attentive to my every needs and concerns as I purchased a beautiful gold cross. The staff has excellent customer service skills. And they were very helpful with the decision I made on my purchase. Thank you😊 Sharan Phill
Sharan- thank you for your kind words and excellent rating. We are thrilled you were able to purchase a great piece of jewelry and that our team delivered exceptional customer service! Thank you for being a customer!
K
I have been dealing with American Jewelry for a number of decades. Service is fast, efficient and honest. I also enjoy perusing merchandise on the sales floor and feel that with any purchase i will be satisfied.
Kenneth, we love your review and rating. Thank you for telling us (and others) about your experience at American Jewelry and Loan. We do our very best to provide top service to everyone and thrilled that it's exactly what you experienced! Thank you!
C
Love the TV SHOW I just discovered a few months ago. Love it!! Seth and Les are cool, Rich is hot, Karen is a sweetheart and Ashley is a pain in the rear.
Hi Colleen! We're thrilled you're enjoying the show. Keep watching and if you ever find yourself in Michigan- come check us out! We have five locations with the flagship store from the show open Monday- Saturday from 9:30am- 6pm!!
d
My name is Deborah I'm from Buffalo and.I call to say I love the show just found out you don't record any mine I can't believe the nerve of people anyway keep up the good.work from ms Holmes!!?
Ms. Holmes, thank you for watching the show. We're happy you're enjoying it. These days, the shop is open (and we've opened more) and we're working to support our customers with great prices and loans when they need it. Visit and say hello to Les and Seth! They're here!
m
From what I see on tv about these people. Ashley tries to give an honest deal kinda ,and seth and his dad try to give you 1/5 of wh as t it's worth. One will give you a cheap price for your stuff then the other guy (les) steps and override it to give you 10 bucks Dont go here they are a RIP off. I cant see how they can sleep at night. That's all for now but I'll be back with more
m Richard, the show, Hardcore Pawn was really something! Of course, the shop is top rated for its antics and unique look inside. We hope that one day you'll have the opportunity to experience it yourself. Just read our reviews from real customers. We love what we do!
K
Visiting from Pittsburgh bumped into the owner outside in the parking lot ask him if I can get a picture and he said sure after he unlocks the doors and opens the business first went inside met with him and got my picture taken very friendly
Hi Ken! We're so glad you made it in! We love taking photos with fans. We hope you enjoyed yourself while here and shopped too!
M
Hi gang, love the show here in the UK. I'm a pawnbroker myself but haven't had as many characters in the shop as you. One day I'll come over and say Hi y'all. 👋
Maria, hop across the pond to see us anytime! Of course, when the cameras roll, things got animated! Check us out on any given day and you'll love the experience!
J
I went in this place to buy a tool, it was marked $10. When I went to check out the guy at the counter said oh, thats the wrong price, that item is actually $50. Seemed to me that just bc they sized me up and thought they could hose me for more they tried to pull this half baked scam on me. I dont plan on returning.
Jordan, we apologize that this tool was mismarked. Our team does their best to price and manage the inventory of the store, but unfortunately, sometimes mistakes do happen and for that we are very sorry. It is never our intention to mislead any customer. In fact, we pride ourselves on delivering top customer service. We hope you'll reconsider and give us another opportunity in the future.
c
Have never been but enjoy watching les and his family if I ever get to Detroit I'll be sure to look you up....oh I'd love to see les go to Vegas and call out rick harrison on his bs.....thank you American jewelry for replying back to me...if I ever get to Detroit I will take you up on your offer....Im from Canada 🇨🇦 so when i get to Detroit I'll look you up for sure...and as far as what I said bout rick harrison I don't like how he treats corey that's bullcrap
Clayton, we'd love to have you visit us! Come to the Detroit location, shop, pawn, and get a photo with Les and Seth!
A
The staff at American Jewelry and Loan is always so nice. And I love the fact that they are so reasonable.
Andrea, thank you for this amazing review and rating. We do our best to keep our prices low so that you can enjoy and get more! Thank you again!
K
Very professional place I would recommend anyone who needs a little extra Cash for what ever your needs are...
Karen, thank you for your amazing rating and review. We're thrilled to be here for you when you need us for some extra cash! We're looking forward to seeing you again soon!
D
My dad and i are such huge fans of the show. Les is one geat dad and business owner, i appreciate on how much he cares for Seth and Ashley and the customers. I know this pawn shop is extremely successful on just how Les does business. I hope to one day visit Detroit, visit the shop and buy something. Much love from Texas.
Hey Donald! We'd love to meet you when you fly into DTW! Keep watching and enjoying the show!
T
I live 2 hours away and they wouldn't give me a price on something said I had to come into the store 8m not gonna waste 4 hours to maybe get something at a good price 0 stars.
The Real GSmash, thank you for your feedback. If you were looking to pawn an item, our team needs to see and test the merchandise before giving an accurate price. We do our best to make sure we're working with every customer to give them what they need. We hope you'll change your mind and come into the store. We strive to make every experience exceptional.
T
Great help took the time to explain the whole loan process, I will definitely be returning.
Tony, it's a really cool and simple process, right? Use your items of value to get cash- without having to sell them - and BONUS, without a credit check or having to open more credit! We love to help our customers and thrilled to introduce you to it!
G
Just watching the show ....in WINDSOR!....i just don't like that Ameican jewelry n loan...can undercut customers to make their own profit....but when they go in to a retail shop and tried to "get a deal on the holsters"......i suggest les an family go to a PAWN SHOP for a deal....to venture into a RETAIL setting and to try to swing deals is Ludacris les should know better!
Gary, thanks for watching the show across the river! Day-to-day operations at the pawnshop is really unique! We hope you can come visit us soon!
J
I wish the show was still on also Ashley was the best my favorite by far. Never been to the shop but I am stopping there on my trip to Detroit.
We hope to see you on your way through Detroit! Thank you for the stars. We're happy you're enjoying the show!
z
Me and my wife we are huge fan of this show I love les personality the real business man who’s keeping his place the best and the biggest in the DT and seith so sharp and solid like a stud and ashely great sales skills great combination team plus the security guards doing great job and everyone in the team they are great and solid ,I can’t wait to get the opportunity to travel from Texas to DT to buy souvenir from their shop and take a pics with them Good luck and best wishes please keep it up with great show
Zaid! We'd love for you to visit Detroit and head over to our store. Lots of customers (and fans) ask for (and get) photos with Les and Seth in store. When you're here, make sure to ask!!
T
Came all the way from Florida to meet the gang. Only Les was there but he was pleasant and took a picture with us. The area around the shop is not good but I felt safe while visiting the shop. Went back again and only Les was there again. Les is so humble and took another picture with the kids. Awesome that he's so friendly. Will be back in sure. Good times
Glad you had a great experience! Thanks for coming in!
L
My experience with American jewelry is a great one they have always been there for me when I needed them they are always far an I have built-up a good friend ship with the father and son an I have. Sent friends there over the years and family they really do try to help you
Lisa! You are amazing! Thank you for being a loyal customer and also for spreading the word. In today's economy, it's great to have a place to get cash at a low rate that won't go up (unlike credit cards) and be able to purchase name brand and luxury brand items for so much less. We love what we do and we're happy it shows!
p
Quick and easy. Best set up and pay on line I had. No issues, description on what I was paying on,. All good
Priscilla, we thank you for your review and rating. And, we're even happier that you had a great experience. We hope to see you again soon!
T
Today, 3/7/2022, I heard you're down on internet sales!!!! I want to shop in real time. Hope Dad is still in control! The show, very entertaining. Tina
If you're ever interested in buying something from our social posts, simply call the store at (313) 345-4000. We're planning to offer more online soon!
A
I called the pawnshop because I had some questions about an item I was looking at online and thinking of buying it ? The 1st person answered was to transfer call but hung up. The 2nd time I called same thing and the 3rd time put on hold and hung up again - what is wrong with these people pathetic.
Antonio, we're so sorry that this happened. Truth be told, our team is working so hard to help each customer that some times we may fall short. We apologize for this and hope that you'll give us a call again. Inquire about your item (ask about our latest stock). Please call us at (313) 345-4000 and we'll do our best to give you all the details you need!
P
The loan department the young lady Toya did a wonderful job of answering and helping me with my loan… Toya was very nice and very pleasant altitude Thank You… I have been going to American Jewlery for years A great place to sell or get a loan The Manger (Michell) was wonderful she explained and took the time and was very professional and answer all my concerns…Que Thank You so much for helping me and the Extensions that America Jewlery help me out. Lot when you don’t have the money they allow you. A month towards your merchandise that you pawn
Patricia, thank you for being such a loyal customer. We truly appreciate your business and hope that we can earn all five stars from you in the future! Come to see us anytime!! And, thank you again!
D
I used to pawn jewelry there years ago. Pawned some rings there about a year ago, and they lost one of the most important rings of my life. It was my wedding ring that I have had for over 20 yrs, from my now deceased husband. There was no remorse, no sympathy, and no care for there mistake. I actually believe one of there employees stole it, or they just kept it. The girl who waited on me, had to call and let me know, she forgot to add 1 of my tickets. I guess that was my fault also. They had the nerve to say it was probably melted down, but from the way they reacted I find it hard to believe. They said they would look for it, but that was BS!!! I will NEVER EVER DO ANY BUSINESS WITH THEM!!!! AND THAT SETH NEEDS TO TAKE A COURSE IN CUSTOMER SERVICE AND HUMANITY, CAUSE HE IS A RUDE A%#H#%E!!!!! Dont waste your time going there, unless you like Extremely High Prices, Low Ball Offers, and Rude Customer Service!!!!!
Demerris, we're sorry about your experience and that our customer service didn't deliver on this day. We strive to provide our customers with the highest service- and that includes handling of their merchandise with a digital ticketing system and secure storage. However, even our best can sometimes underdeliver. We hope you'll give us another opportunity to serve you in the future.
L
Always Always have a good experience always get treated fairly very decent people they will help you with smile.
Loretta, thank you for your rating and review. We're a family business and because of that, we try to make sure everyone is streated fairly, with respect, and support. Thank you for being our customer. :)
R
I Looooooove the show & dearly loves Les I want to come in to the shop & 1 of these days & 1 of these day I am goin to take the trip from Akron Oh to Detroit just to see Les 😘😘
Redd, we Loooooooove you! for taking the time to leave us a note. We hope you had north to get see us! We'll be here ready for you- and get to get a photo too!
T
Excellent service, Amber was very courteous and eager to help. My wedding ring looks like new again.
Toinette, we love an amazing wedding ring! We'll make sure Amber knows how much you appreciated her! Thank you!
P
I got a great deal that would have cost much more anywhere else. I'll definitely come back next time I visit Detroit. Great to meet Les!
Patrick, that is exactly what we're all about! Enjoy and hope to see you soon!
M
Never been there and have no desire. Phoniest, worst written, staged "reality" show on TV. Pitifully embarrassing for the city of Detroit.
Awww Mickey, we're :( you don't like the show. Stop in today and you'll have a great experience (without cameras), we're just a great store supporting our community!
T
Great help took the time to explain the whole loan process, I will definitely be returning.
Tony, it's a really cool and simple process, right? Use your items of value to get cash- without having to sell them - and BONUS, without a credit check or having to open more credit! We love to help our customers and thrilled to introduce you to it!
N
I'm a big fan of your show 🔥🔥my favourite person is Mr. Les Gold 👍👍 keep it up guys✌️✌️ from Sri Lanka🇱🇰🇱🇰
Hi Nimesh, thank you for watching. Of course, we all love Les too! Be well and keep enjoying the show!
B
People there workers etc. Are nice people they are very helpful!
Brian, thank you very much for your review! We truly appreciate your feedback and look forward to seeing you again soon!
R
Watching old episodes lol you'll are awesome hopefully I can make it up there from San Antonio TX to meet you'll
Robert, I think there's a non-stop from SAT to DTW! See you soon!
R
I’ve been going to American Jewelry and Loan for over 20 years…Always treated with Dignity And Respect!!!!….
Rita, RESPECT! It's not just for Aretha Franklin! We know that tune too! And we're thrilled to have delivered respectful customer service!
K
Very professional place I would recommend anyone who needs a little extra Cash for what ever your needs are...
Karen, thank you for your amazing rating and review. We're thrilled to be here for you when you need us for some extra cash! We're looking forward to seeing you again soon!
A
Today was really a good day! I received nothing but great customer service and the transaction was smooth. The price was just unbelievable today. Merry Xmas to us
Thanks for the kind words Angela! We hope you had a great holiday and happy new year!
T
I've watched all the seasons of this show, I can't get enough of it 😁 I hope to visit the store 1 day😉 quick question why did ridleave? Sites on Google suggest that he gained momentum then the owners on the show, so you guys fired him???? What's the deal with Ashely being so Ashely?? Greetings from South Africa
We'd love to meet you!
S
Hi I'm Italian! I have seen all of your episodes on TV and hope to visit you someday! good job! -Mauro
Thanks for all the stars!
J
Watch your show on amazon prime! Hoping one day i can come see your store as im right across the river in windsor!!
We love our Canadian friends! Hopefully you'll be able to cross the boarder soon to visit us. Stay safe!
P
Les went in the back said he was coming right back to take a photo with me but never came back out
Hi Patrice, we're sorry that you didn't get the opportunity to meet Les. Traditionally he's in the store and always taking photos with customers and fans. We are sorry that you didn't get his opportunity and hope you'll come back again.
C
Very friendly place! I used to live in Houston and became a fan of the show! Then, moved back home to Detroit…and sold a broken gold necklace here… my agent was friendly and Mr. Les gave me an awesome deal! I gave the price I wanted to sell the necklace and Mr. Les honored it!!! Thank you so much! Detroit… you need to come here to buy and sell your gold!
Thanks C.M.! We're thrilled you had a great experience and hope that you'll come back soon to shop, pawn, or sell in the future!
j
this is literally one of my best TV show, seeing Seth, and Ashley fighting all the time is kinda cool. And Mr les is one of the most polite human being on this planet today and I love the fact that you stand up for your employees and always make sure they are alright. I'm from Nigeria and I'll definitely visit the American jewelry whenever I'm in the US! Much love ❤️
J
The experience was great Les & Seth was very friendly and staff was great I will remember it forever 🙂
James, thank you! We're thrilled you had the opportunity to meet Les and Seth. They're great to work for and love supporting the community! Thank you again and we hope to see you soon!
M
Found a piece of jewelry that got my attention and I purchased it from Malik who is very knowledgeable about the products he market (sell).
Matthew, we're so happy that you got that perfect piece of jewelry. We work hard to get new stock in weekly. Stop in and check us out for unique finds in the future too!
M
Its always a pleasure to work with the staff. They make it easy to get a loan and repayment is simple.
Michael, we are so happy to be there for you and the community. Getting cash in hand quick and easy is our top priority. Thanks for being a customer!
P
A few years ago, I saw Hardcore Pawn on TV. This program is very intense, because it could happen everything on it, so it makes me a very interesting TV show. I'm from Spain, so I would like to go to the store to visit it in person
We'd love to have you, Pablo! Thanks for watching, maybe we'll meet you soon!
Y
Gud place gud ppl if I need a question they will help u very polite 🙂
Thanks, Yolanda! We're thrilled you're our customer and left this review. We hope to see you again soon!
E
It’s alotta gaystation players in there but they cool
Eric, we have so many things- and it changes daily. So, whatever you're looking for... don't forget to stop by Detroit, Hazel Park, Pontiac, Southgate, or Lincoln Park- and chances are- we'll have it!!
Z
SERVICE WAS QUICK AND THE STAFF WAS VERY COURTEOUS AND KNOWLEDGEABLE TO ALL THE QUESTIONS I ASKED. THANK YOU 😊
Zamila, We love this rating and review! We are so happy that our team and services delivered a five-star experience. See you soon!!
M
Myself and Wife always watch your program in the UK I don't think we have missed a series yet.. I have said to my wife numerous times that I'd love to just spend one day in your shop selling items to your customers it would be fun.. But would just like to send Best Wishes and good luck to your family & God Bless
Selling? What about buying a beautiful diamond for your wife? We can do that! And you can head back to the UK with a beautiful piece- and an even better story!
M
Very friendly and top-notch customer service.
Megan, thank you for your rating and review. This is exactly what we are striving for- with every customer! Thank you!
A
As a pawn shop I can't speak for it, but as a tourist attraction it's OK. It's one of those things that once you seen it your good. Walked around, got pictures with the owners, bought a shirt, about it.
J
Amazing experience best and easiest pawn shop I’ve dealt with!
Johnathan, thank you so much for your feedback! We're thrilled you had a great experience and we will work hard to keep delivering!!
A
My fav show im from nyc🇵🇷💪💪
Armando! Thanks for rating us as your favorite!! We truly appreciate it. Keep watching!
M
One of my favorite places to go for jewelry. Reasonable prices and you know your not being cheated like at the mall. The staff is always helpful and Brian is my personal jeweler. Try it you will love it.
Mz. Dedee, you're in on the best kept secret! American Jewelry and Loan carries amazing jewelry at great prices. Buy from us and it will appraise for much more! It's a smart choice when it comes to purchasing jewelry, luxury handbags, and more! And of course, Brian is amazing too!
L
I absolutely love Hardcore Pawn and I definitely would love to meet Les, Seth and Rich😍 I live in Toronto Canada and am definitely planning my next trip to Detroit. Is there a specific time or day that the guys are at the store?
Come on down! Les and Seth work out of the Detroit location (almost daily), but Fridays are usually great days to stop in for fan photos! Hope to see you soon!
S
Horribly slow service with ghetto attitudes. Security acts childish and the worst phone service I have ever encountered in my life sat on the phone for well over an hour an still no answer just the same message over and over again. Never waste your money doing business here.
G
Tank you Less for your disposability, nice to meet you, feels good
A
Very helpful and easy process. Was in and out in about 5 minutes.
Andrew, thank you for your rating and review. We will work hard to keep things fast and easy!
M
Hi Les, Ashley, and Seth!!! I live in Indiana and have been a fan of the TV show since I was a kid. I want to one day come to the store and check it out if I ever go to Detroit. Thanks for bringing me good laughs and entertainment!
Thanks Meaty! We're always here if you decide to plan a road trip! Thanks for watching!
J
I visited this place 2006, it was awesome Ashley took care of me, i'm planing on going back to visit, i have plenty of family in Detroit and hopefully i will get a selfie with Ashley, Seth and Les.
P
Love the show I'm from London..good family business and all the funny customers make u laugh 🤣
Pam, thanks for watching. Working with family + everyday customers = a great recipe for TV! Bet you can't just watch one!!
M
Hello.I m writing you from Turkey.i m watching your programme and family for long time with love.it is very succeedded programme.and your litgle family fights is very nice.I hope one day i can come usa and near you so i will be see you all at nearest.
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FAQs
1. How to Get Access With American Jewelry & Loan?
You can give them a ring by this phone number +1 313-345-4000. Or you can go to their website and submit the application form online.3. What Type of Services Can I Get From American Jewelry & Loan?
American Jewelry & Loan gives you various services which include: '- Custom jewelry design repair
5. Is American Jewelry & Loan an Agency or a Lender?
American Jewelry & Loan is a Pawn shop. To make things easier, iPaydayLoans allows you to access a large pool of honest lenders over the internet. You can get a fast personal loan via our platform even with bad credit.
2. What Is the Location Of American Jewelry & Loan? How to Get There?
American Jewelry & Loan is located at 20450 Greenfield Rd, Detroit, MI 48235, United States. Please carefully check the map and find the best way to access it.4. How Can I Secure a Loan at American Jewelry & Loan?
You can go to their website and submit the application form online. If you are looking for payday cash loans over the internet, you can turn to iPaydayLoans for more details.6. What Can I Do if I Fail to Repay My Loan?
You can communicate with your lender if you feel it hard to repay the loan on time. Different lenders have different solutions to payment respite. It is of great importance to check carefully before signing the loan agreement.7. Does American Jewelry & Loan Offer Bad Credit Loans?
Yes, but if you want to boost your likelihood of securing a loan with bad credit, we can help you out! Just turn to our site to get an online installment loan even with bad credit.