American Financing S Parker Rd, Aurora
+1 866-750-6551
https://www.americanfinancing.net/
3045 S Parker Rd Suite 100, Aurora, CO 80014, United States
American Financing Reviews
d
My experience with American Financing was nothing short of amazing. It was our second time this year with them and Nicole Lambert, our loan consultant was awesome. She was super professional and attentive. She always went out of her way to keep us updated and informed on the loan process. We have never had such wonderful customer service in any other loan process we have been through before. This company has high standards and I love how personable they are. We will definitely be recommending them.
n
The experience I had with American Financing was definitely 5 stars! I am a first time home buyer. Denise Chang was excellent, she found me a mortgage that perfectly met my needs in no time (under a month!), and then she introduced me to a top notch realtor (Gene Finley), who found me a house that was exactly what I was looking for in no time! From start to finish was only about a month. I would highly recommend them to anyone that needs any kind of mortgage help. I have already recommended them to several others. Do not hesitate to give them a call asap!
T
I had an amazing experience using American Financing for my recent refinance. David Clark was patient and honest from the beginning. I love the website, and the ability to track and upload documents as the process continues. Very simple and easy! Communication was effective, and it was about 2.5 weeks, and we had closed, and had the cash out amount in our bank account. Awesome!
J
I decided to refinance with American Financing after speaking with Emily Griffith. She was extremely knowledgeable and was very patient when answering my questions. She was available to me throughout the whole process and was very responsive. I would highly recommend asking for Emily to take care of your refinancing needs. I was able to get a great rate, skip 2 months of payments, and pay off all my debts. Thank you Emily for a great job. I will be recommending you and American Financing to all my friends, co-workers, and acquaintances.
J
This was the easiest refinance ever. After providing the requisite documents, Ricardo Austin, and the American Financing team did a very professional job guiding me through the entire process. Rico, and his team communicated very effectively, and regularly, keeping me abreast of the progress of my application throughout. Their professionalism, and competence made for a stress free transaction. From beginning, to end! I am highly pleased with American Financing Corporation, and their entire professional team, and give my full recommendation to anyone needing mortgage, or refinancing assistance. Great Job Rico! Sincerely, James G.
M
I recently worked with Ricardo Austin and other employees from American Financing in obtaining a loan to pay off my debt etc and I would like to say that Ricardo was absolutely delightful to work with as well as all the employees I had contact with. They were very professional, helpful, friendly and proficient. They made getting my loan a very non-stessful experience and I highly recommend Ricardo and American Financing for any type of financial transactions you may need or they may offer. I give 5 stars because that is all you can choose but they really deserve 100 STARS! 😀
J
I recently refinanced my mortgage with American Financing. The experience was very positive made so exclusively by Emily Griffith, my loan coordinator. She listened to my needs, asked good questions and worked to tailor the loan to achieve my goals. We explored several options: cash out, 25 or 30 year repayment schedule, reduction in current monthly payment. Her responses were prompt and thorough. She really wanted to get the right option for me. Emily has even assisted after my loan closed. Use American Financing as your mortgage lender; you can’t go wrong. If you are lucky enough to have Emily as your loan coordinator, you’ll be assured of a great experience.
E
We worked with Mike McCone at American Financing. He did a great job of going over different products that fit our needs as well as multiple scenarios that ultimately helped us decide how to proceed with our refinance. He was always patient, knowledgeable and kind. Amy and the rest of the staff were wonderful to work with as well! We were very happy with how quickly they moved the process along and we closed in half the time we expected. Thank you American Financing!
D
I have to say I was very surprised by how we have been treated by this company from the very start. We were contacted about two years ago when the pandemic first started, and we told them that we had a manufactured home. They told us they were not doings refinancing on Manufactured homes but to check back with them when things settle down. A few months ago, we were contacted by one of the agents and he asked if we were still interested, and we said yes, we were. Long story short we went through all of the paperwork signings, got an appraisal for our home and then were handed off to another person because someone else kind of stepped on a few toes and literally took us from the original guy, fast forward two months later and 5 agents later this is the most unprofessional company we have ever dealt with. It was one thing after another with each person, we sent duplicate documents over and over again because we have been through so many different agents. This has and was the worst experience in my lifetime with a financing company. If I could give them -10 stars I would and not ever recommend this company to anyone. Please be aware of these people as they are not what they seem. It got to the point my wife got very sick because of the stress this company and agents put us though. We will be going with another more professional company that actually cares for its customers. Very disgusted in central Oregon
T
I recently bought a new dream home. I heard advertisements for American Financing on some popular radio shows. The first time I spoke with an American Financing employee, I knew they really wanted to help me. I was immediately in contact with my mortgage consultant, Jessica Taylor. Jessica was very persistent and professional. I recall getting answers to my questions at any hour of the day. It seemed like Jessica worked all the time. I was also impressed with my purchase processor, Tania Sunday. Tania was very determined to work with me and to get me into my home. Tania sincerely cared about doing her job and helping me. Jessica Taylor and Tania Sunday are a true credit to their organization. I am thankful I had the opportunity to work with Jessica Taylor and Tania Sunday. I highly recommend American Financing.
G
I recently had the need to do a re-finance of my mortgage because I had a balloon payment which was coming due. I decided to try American Finance and, after a thorough process, they were able to help me get done what I needed to happen. I did work with many of the people there and was relieved to get the process done… the last person, Suzanne Dew, was particularly helpful and she was quite professional at her job. So, thank you again to Suzanne and all of her colleagues for their help. G.K. from Massachusetts
V
We refinanced our home through American Financing with Nicole Lamberti as our mortgage consultant. She was wonderful, answered all our questions and since it was our first time doing anything like this we had a lot! She took the time to walk us through everything, the process, what we needed, what we could receive based on our situation. It was a very easy process and I believe that was very much because of Nicole and the team at American Financing. I would recommend this company to anyone thinking of refinancing their home!!
K
Great experience! Emily Griffith answered all our questions in a timely manner and kept us informed all through the process. She was very courteous and worked quickly to get everything set in motion for our refinance. We are grateful to the entire team for getting everything scheduled in a timely manner. I highly recommend working with American Financing!
J
The people at American Financing are awesome and make refinancing or buying a home (I've done both with them) go so smoothly. They are very responsive and incredibly helpful through the whole process. Marcus handled our refinance and did an amazing job answering our questions and making sure everything was handled properly.
J
A great experience dealing with Alexandr and the American Financing team. I will highly recommend American Financing. It was definitely one of the best decisions I have ever made. Alexandr is very knowledgeable and things went very smoothly. Thank you for adjusting to my schedule and having things work out so well.
R
Refinancing our home through American Financing was a great experience! Our mortgage consultant Katie Montgomery and our loan processor Nam Lama were so easy to work with. They took the time to address all of our concerns and they were both knowledgeable and professional. I highly recommend American Financing!
J
We worked with Scott Mays at American Financing and the entire process was fast and simple. I was really impressed with how easy it was compared to my local bank. We locked in a lower rate and I'm happy with their services. I'll definitely recommend them to anyone I know who wants to refinance.
R
Matt Pullara (Mortgage Consultant) and team has been excellent to work with through my loan refinancing process with American Financing Corporation (AFC). Andy Gill (Customer Service) was my first contact with American Financing for some general information and he provided me with the information that I was seeking and very quickly I might add. I mentioned team: Brendan, (Matt's Assistant), Sophia (Loan Processor), Carlie and other support personnel all have an important role in the process and work well together. Base on my personnel experience with Matt and his team I would recommend considering AFC as an option for refinancing or anything having to do with a mortgage. I have been very pleased with the superior customer service that AFC has afforded me
M
Alex Schenk and the American Financing team provided my wife and me with fantastic service for our refinancing project. This the second time we've used Alex and American Financing. We wouldn't use anyone else based on their financing rates, timeliness, knowledge of products, and friendliness. Alex guided us and followed up through every step of this process. He took time to thoroughly answer each of my questions about our refinancing. I will be recommending him and American Financing to any of my friends and family looking for quality service for their financing needs.
B
My mortgage consultant Alex was awesome! Made the entire process as easy as possible and everything was done online. Once it was finalized, Karen - the notary, came to my house with all the paperwork to sign. They gave me a realistic timeline to process everything and even completed ahead of schedule. I definitely recommend American Financing if you are considering refinancing your home.
B
We refinanced our primary residence mortgage and we were given a really good deal for a 15 year mortgage. However, the whole process was very slow and sloppy. We had to deal with four different women that didn't' communicate between each other much less with us. We called or sent emails with questions and any response would come after several days. To the point that I had to call a general number and ask if my mortgage consultant was still there or if I should drop everything and look for another company. Our first conversation was on December 29 and by January 3 I asked if they would like to consider refinance a second house we owned.... this was too much for them, first , the consultant didn't respond to this new possible deal, second , she confused all the documents and disappeared for about 10 days . We definitely stopped this second process and had to straight up for the first one. Again, sloppy and messy. We finally closed on February the 19.... but for only one house. We had to be extremely cautious along the process otherwise it wouldn't happened.
T
My wife and I worked with Chance. He was awesome, always answered any questions we had right away. He got us closed fast, and we were very pleased with him. I will recommend him to anyone in need anytime. So a huge shout-out to Chance, thank you for all the hard work, and the million phone calls I made to you, and making this all happen for my family and i
S
I had a great experience refinancing our home, working with Robert Newton of American Financing. I usually dread anything like this, but Robert and his team made the entire experience fast, efficient and painless! We got a great interest rate too! I'm very thankful I made the call, only wish I'd have done it sooner!
J
Our refinancing experience was not without bumps in the road. The persistence and knowledge from the team at American Financing and the title company was above and beyond our expectations! Michelle and Canda were a pleasure to work with. I highly recommend American Financing if you are looking to consolidate your debt or purchase a home. Thank you to all who helped us.
K
I heard about American Financing on the Hannity Show. Turns out they were like hitting that perfect golf shot. Nothing but smooth from start to finish. Our representative was Scott May. From start to finish, Scott was there. He made us feel like we were his only customer. His communication was extraordinary. He is the persona of customer service. Thanks again to Scott and American Financing for a seamless and most pleasurable experience.
J
I am a 1st time home buyer who recently used American Financing to purchase a home using a VA loan. They were knowledgeable and willing to assist me with every issue as well as explain home buying steps to me. Their representatives responded quickly to email, but it was hard to call them directly. Also, they neglected to inform me of options like locking my rate while I shopped for a home. Overall, I am very satisfied with the services I was provided from American Financing and would use their services again in the future.
D
After comparing several lenders, we decided to refinance with American Financing. It was the best experience we’ve ever had with a lender. Jaime Carreno was knowledgeable, attentive, responsive, and patient with all of my questions. He and his team, made me feel comfortable throughout the whole process. Also, our loan closed way sooner than anticipated, and we were able to skip two months of our mortgage payment! I highly recommend American Financing and especially working with Jaime Carreno!
P
I wanted to give a better review. The first time I used this place it was great, not so much this go round. Numbers sounded great coming from Mr. Jason C., then their story changed excuses made. Only got to miss one payment, went down one point. Was lied to about my escrow. Old mortgage company pairs out on my taxes and insurance. They charged me and basically double paid and won’t refund me. 7,000$ for closing and restarting my wonderful 30 year loan again! I coup recommend this place ever. No one’s returning calls, emails. They take your money and run! Don’t use this place!
R
Brandon Kelly was great in initiating our refinance. We got a great rate locked in and got it done in record time! He even had to field a few bumps along the way. All in all American Financing gets 5 stars!
J
We worked with Luke Porter and Brenda Gallegos on our mortgage for our second home. We had many challenges along the way, with needed information and timing to get our financing to close. Luke and Brenda were extremely efficient and knowledgeable, even when doing the financing for a property out of state. This was our fourth mortgage (or refinance) we have done through American Financing, and their system was much more efficient than our past experiences with other mortgage companies. Many thanks to Brenda and Luke for helping us through this process.
D
I have been very impressed with American Financing during the refinancing of my mortgage. I can't say enough about Ray Velasquez, who turned a potentially overwhelming and scary process into a success for me. He walked me through every step and answered all of my thousands of questions kindly and respectfully. I'm so grateful for him and Di Baynard who fought to get the best results for my new loan. Happy ending for sure. I'm so thankful!
E
Best decision I ever made. Alex was amazing to work with. Very professional and knowledgeable. He was able to answer and explain every question I had, which was a lot. This process went so fast and flawless I couldn't believe it. I highly recommend working with, not only this company, but I would suggest requesting Alex Schenk as your Consultant. You won't be disappointed.
W
Emily Griffith and her entire team we great to work with!! They were prompt and very efficient in all steps of the mortgage process!! They kept us very informed every step of the way!! It was the least stressful mortgage process we have ever had!! Thanks so much Emily and your team at American Financing!!! We would highly recommend them!!!
T
My experience with American Financing was fabulous from beginning to end! The communication with Emily was friendly, informative, and timely. Right up until the day of closing she was looking out for my best interests and making the process run smoothly! Highly recommend! Thank you!
R
American Financing is a wonderful company to refinance your home. The process was very smooth and Scott was there to answer any questions and get everything going as fast as he could. He was very attentive and responded quickly. My husband and I would strongly recommend Scott and this company!!!
M
Suzanne Dew and the crew at American Finance truly went above and beyond to ensure we understood the process, and answered any questions, truly at just about any time. Suzanne, and her team, was quick to respond and always patient and courteous with us! Suzanne did all she could to aid us in a successful refinance. Couldn't be happier!
A
This is the second time we have used American Financing. Both times have been smooth and easy. I will continue to come back if necessary. Would recommend to anyone looking to finance or refinance. It was an easy process. The staff was very helpful and guided us through the whole process.
K
Really positive experience with Chance Bristow at American Financing. Quick turnaround and closing on a refinance with a variety of options offered. Everything went very smoothly and it was great being able to work with Chance and his team via text and email given my mad schedule. Highly recommend.
T
I was looking to refinance and pay done bills off and do some updates on my home. I looked in credit karma and the recommend American Finance. I got to deal with Suzanne Dew, she was great. I texted her lots of questions and situations that I thought would come up and she was able to steer me in the right direction and helped me make the best choice for me and my situation. I would highly recommend her and her counterparts that are involved I. The whole process. I was very happy with the outcome. Thank you again for your help.
G
Alex and his team were awesome. I was trying to get this done for a while and could never quite get there but with a little guidance and some help from Alex and his team it was easy and quick. I managed to get my rate locked in right before the fed raised interest rates and the process was easy and they walked me through it the whole way even answering questions and offering support after the loan closed… thank you for all the help you guys were awesome… and I got an awesome servicer so I am very happy.
S
It was very easy working with American Financing. Tony Wesson was well versed in what needed to be done and worked with me to get a great low interest rate on my refi. Eartha kept me abreast of any documentation I may have been missing in order to bring the deal across the finish line. Great people, great company!
J
Walter Baietti with American Financing was truly a pleasure to work with refinancing our home. Walter was polite professional and always available to answer any of our questions. Our refinancing went smoothly and quickly. If we ever have to refinance anything else he will be the one we call upon.
J
David was the best. From beginning to end he walked us through every step. I never felt like I couldn't spend and email or call if I had questions. I highly recommend David and American Financing for your needs. They make the process easy and enjoyable. I will definitely recommend him to anyone looking for a lender.
T
We were very pleased with our refinance process. Alex, as well as everyone involved, was very kind and great to work with. Compared to past lending experiences, this was quite simple and seamless. We will definitely recommend American Financing to our family and friends.
P
I highly recommend American Financing. We refinanced back in December 2021and Suzanne Drew was amazing to work with. She is professional, courteous and made the whole process very easy and painless. We closed in about 30 days in our home with a Notary Republic. Thank you American Financing and thank you Suzanne!
L
This was my first time purchasing a home and i was extremely nervous on the whole process. Cindy was very attentive and helpful with all of my questions as well as making sure my whole family understood this process. I also got helped by Gaby & Candice and it was absolutely amazing. You both calmed me down! Candice thank you for holding my hand through this whole process and being so patient with me. For allowing me to bug you so much and taking the neccesary time to make sure i understood everything! I am extremely grateful for this company and the amazing work you all do. Thank you all for all of your help!
S
We are so pleased with the American Financing process. Daniel Conlin made the paperwork and our understanding the process so easy. Our processor Antoinette Valencia made the process and closing painless. Thank you for your assistance, Maria Mora and Jamie Jones. What I liked most of all is it is a family business so very caring and helpful. Thank you for everything. We would recommend American Financing to everyone. God Bless
D
Hank and his team were really great to work with. They were very responsive to all of our questions. We received updated emails on a regular basis and they were always available by phone. We faced a challenging obstacle. Hank and Ethan showed how it possible to move forward. Would recommend them anytime. Plus, Peyton Manning seems to like them! I would have given 5 stars but the underwriting dept. was a little stingy for my liking but that is what they do right.
l
Refinancing with American Financing has been a great experience. Brandon Kelly and Aaron Adams made the process super easy not to mention they are two nicest people you will ever deal with. I need to thank the Michael Berry Show for introducing me to American Financing.
K
I just refinanced my home with American Financing. I am a widow of 2 years and am retired. There were a number of issues that arose during the process, making it all a rather messy situation. My loan officer, David Clark and loan processor, Denise Cortez both hung in there with me and overcame all the obstacles that presented themselves. It took longer than I anticipated, but they made it happen and I got a great rate. I'm very grateful. I would highly recommend using American Financing if you are buying or refinancing your home. They will make it happen for you.
K
Super Fast process. This is the 2nd time I have done a refinance. Tim A. has been so thorough and explained the process and steps. Giving me my options and walking through each one in depth. Veronica processed everything super fast and kept me apprised with each step. About three and a half weeks start to finish. Highly recommend.
M
Ray was super helpful and wonderful to work with. He made what could have been a stressful experience into one of the easiest transactions we have ever done! He was always available to answer any questions and resolve any concerns we had regarding the refi. We would highly recommend using American Finance for refinancing! We would give 10 stars!
G
Shout out to Bryan Wilkes and Loraine Marquez for their absolute rock star assistance when it came to buying our first home! My husband and I were in a situation where we were not using a realtor and it was a FSBO sale, so needless to say we had ZERO clue what we were doing! But both Bryan and Loraine guided us through each step, answered all of our questions, and made the process of buying our first home surprisingly simple (WHO CAN SAY THAT?!)! I am ever so grateful for their help and support and I wish nothing but the absolute best for them both! I am so glad I randomly searched online and found American Financing, and if I ever have to go through the home buying process again I know exactly who I will be contacting.
H
Nicole L was great and made our refinance process smooth and easy! She was great at communicating to my husband and I throughout the process and always answered any questions we had. Thank you Nicole for your great customer service!
R
American Financing has been an excellent company to work with for our refinance. Alexandr Livenshou is a stellar employee that was excellent with out process. He has excellent communication and follow through. We highly recommend American Financing for your financial needs and we will work with Alexandr for all our future needs.
J
I had a great experience refinancing my home through American Financing, and the team associated with my consultant, Emily G. My questions got answered every time, and the process was much less painful than I ever expected, with this only being my second real estate financing experience. I am thrilled with the results of my refinance and would definitely recommend American Financing to my friends and family.
K
We worked with David Smith, one of American Financing's representatives. Our experience was very good. David and American Financing are both highly professional and highly knowledgeable. Communication and information were spot on. Our family will be working with them again in the future. If you have a financing need We highly recommend American Financing.
p
I would like to take the time to thank Nicole Lamberti and her team for all the assistance they provided during my refinancing process. She was extremely professional, knowledgeable, and kind. She was able to answer all of my questions and concerns in a very timely manner. She went above and beyond making me comfortable throughout the process. I would highly recommend her to anyone looking to refinance. Thank you Nicole.
M
I'm so pleased that I have recently have American Financial as my Mortgage Company. Could not say enough good about how the staff handles it's clients. I would highly recommend this great company. I would like to thank Jeffrey Keith especially! He was incredibly helpful,and super patient with me. Just a great person.
3
Easily the most convenient, friendly, hassle free mortgage refinance I’ve ever had. Chris Kelly and Ashley Barr were very knowledgeable, helpful, and timely responding to our questions and concerns. I very highly recommend American Financing!
L
American Financing was awesome! My loan consultant Alexandra Spollen was absolutely phenomenal. She worked with me for over a year (due to my circumstances). She was a very bright light during a hardtime in my life. Once I was ready to move forward, she and American Financing closed my loan in 21 days! The service was seamless and outstanding! I would highly recommend Alexandra and her team!
S
American Financing is the best company I have worked with. They were incredible, understanding, and super attentive. They did everything in their power to help me out and worked with me. I would 10/10 recommend to anyone looking to purchase or refinance a home!
R
Ryan Howell and everyone else that worked on my refinancing did an outstanding job and made the process seem so easy. Every thing ran so smooth. I will recommend American Financing to family, friends and co-workers.
J
I recently had the privilege of working with Brandon Kelly w/American Financing on refinancing my home! Such a great experience for my first time on my first home. Brandon is a great guy who really cares about his clients and has a great team who match his enthusiasm when taking care of their clients. I highly recommend you ask for him personally. I am thrilled with the new loan they got me and got to keep a big chunk of cash in my pocket! Thank you Brandon and your team! (Brittany, Sarah, Mercedes & anyone I may have left out!)
G
Refinancing with American Financing was virtually worry free. From the first e-mail to the final telephone conversation, Scott Mays and the rest of the team were amazing. The few glitches that came up were very minor and handled instantly so we were never off track for very long at all. Thanks to Scott and everyone else who helped with our loan.
T
I had Mike McCone helping me with my refinance. Everything with my refinance was easy and painless. Mike answered every time I called and I always hung up having all my questions answered. I would recommended Mike and American Financing to anyone. Great job
M
We are homeowners thanks to the best ever mortgage consultant Kay Lynn Anderson, and best ever processor Michelle Weingardt! We were very nervous buying our first home and she made the process very easy and comforting. Not only was she extremely educated on the process and willing to answer all our questions, but she had the best customer service. We would refer American Financing, Kaylynn, Michelle, and Larissa 100%
T
This past week we refinanced our VA fixed-rate loan through American Financing. We got a better rate, consolidated something into the loan, knocked four years off the term, and are still saving $800/month. Bill Walker and his team are very professional and thorough and we are happy to recommend them and their services!
S
Michael Lopez, Amira Hernandez and all the good people at American Financing made this loan process so quick and almost easy. My husband and I want to thank you all so much for your time and energy to process what seemed to me a very complicated situation. I would definitely refer family and friends to American Financing. Sincerely, David and Shirley Bennett
R
Working with Scott Mays at American Financing was an overall great experience. We were able to refinance within a few weeks with very little paperwork or documents needed. Through the process we had constant communication and great customer service. I would recommend working with Scott as it was such a smooth process. Thanks
D
Alex Schenk was terrific to work with during our refinance process. My family is truly grateful for his work and professionalism. Alex worked with us on every step of our refinance, as well as answering all of our questions and keeping us up to date on each part of the refinance.
T
I heard about American Financing while listening to the Glen Beck Program. Everything Glen said about this company was true. I was so fortunate to have Emily Griffith answer the phone when I called. My husband and I had been trying to refinance for a year. The first time I spoke to Emily, I was in tears as I was so upset with another financing company that misled us. Emily was not only informative but incredibly compassionate. Thank you Emily and American Financing for seeing us through this process.
H
I had such a great time dealing with Katy my loan consultant and then Audrey my processor. Both were such a joy to work with. I started the process at the end of January, and I close in 2 days!! We are beyond excited. If you ever get the chance to work with American financing, I recommend them. I re-financed a previous home through them, and I never wrote a review, but I had a great experience then as well. You can't go wrong!
J
Suzanne Dew was our Mortgage Consultant for our recent home refinance. She is very skilled at working through the loan process with her clients. My husband and I are very pleased with her professionalism, communication, and response time.
j
Adam Businger helped me with my first refi. He and everyone on his team were extremely professional and very disciplined. After I reached out to American Financing and they pulled my credit report the credit reporting agencies turned perhaps 100 other mortgage financing agencies onto me. There's nothing Adam or AF could have done about that, but not one of the other agencies that contacted me gave me even a fraction of the sense of legitimacy that AF did. Everyone on Adam's team was sure to speak clearly, inform me that we were on a recorded line, and were knowledgeable and informative and patient with me. They were very practiced and generally able to predict what questions I would have. The team also moved the process along very swiftly. They were able to process all the paperwork using literally whatever method I wanted to use, so if all I had was a phone camera they made it work, and I never had to use a fax. For as easy as this was I only wish I had done it sooner.
C
What an amazing experience! I have bought and sold many properties over the years and this was hands down the most professionally handled. My Mortgage Consultant MATTHEW THOMASON, Processor SHEILA BRIMMER and the rest of his team were the best I've encountered. He was attentive from the time of my initial application, answering my many questions as I worked with him to provide all the necessary documents for my mortgage refinancing. I was quite pleased with how smoothly it went from my initial application to closing in only SIXTEEN DAYS. Incredible! My highest recommendation!
K
Kyle Carver, Mortgage Consultant, and Aaron Adams, Processor, are top notch in their field. Attention to detail and communications were outstanding. All questions and concerns were handled quickly and respectfully. We feel they were truly working towards providing us the best refinance possible. We are very grateful for all their hard work.
D
I would like to give strong kudos to Greg LaPoint and Aimee Martinez of American Financing. They were both very helpful throughout the entire refinancing process, always responding quickly to my calls and emails. Greg, Aimee, and American Financing have my highest recomendation! The entire process was very smooth, and the couple of snags were worked out in short order.
T
The Team at American financing were wonderful to work with. They helped my get thru all of the paperwork that needed in order to have my loan approved. It was a quick and easy process. I will definitely have them help me again in the future.
B
Chance Bristow was the man! Chance, along with the amazing staff at American Financing really made the process quick and stress free! It was amazing! Chance would always email, or call me right away with any update. If you are wanting to be worry free when financing a house Chance is the man!
L
Working in the title business for many years, I procrastinated refinancing my own home because I see the hassles with lenders misleading borrowers daily, but I heard about AF on the radio and decided to start the process. My loan officer, Suzanne, followed my transaction through each stage and was always available for every question I had, ready to help with any issue. As the loan officer, she easily warrants SIX stars and the only minor bumps were due to different practices in my state, which she jumped in to resolve for me. Not often do you wish you could grab dinner with a loan officer you’ve never met, but after I closed, that’s exactly what I would have done if Texas was closer to Colorado! Thanks Suzanne!
R
Douglas Longoria along with Michelle C., Cassie, made it easy for me to refinance and lower my mortgage payment along with making the process easy for first timers. American Financing is a cool company to work with! Like when people are nice and things sail smoothly...
B
Jessica and her team made buying our first home an amazing experience! So thankful for the dedication and support she provided in such a up and down time to buy a house! 100000%% recommend! Thank you again Jessica and team, we appreciate your hard work!
L
Alex Schenk and American Financing made refinancing our home very easy and convenient. Everything was done quickly and easily over phone. Alex and his team were in constant contact through the entire process and everything went smoothly. We would highly recommend Alex Schenk and the entire American Financing team! Thanks!
S
American Financing (specifically Suzanne Dew) made refinancing absolutely painless and easy. Suzanne was there every step of the way….. even AFTER the process was done. She was happy to answer my last couple questions when other people would have been long done with you. I would recommend American Financing to EVERYONE !!!! So happy
j
American Financing are wonderful people to work with. They were very helpful with any questions I had and everything went quickly and smoothly. I would highly recommend American Financing to anyone who is looking to finance or refinance their mortgage.
F
I simply can't praise this company enough. They truly have a winning formula, by keeping everything in house. From start to finish, soup to nuts it's a smooth-running machine. I ESPECIALLY have to give special thanks to Lynette S. She was extremely knowledgeable, polite, and a true advocate for us. The online access to upload requested documents made it a breeze as well.
C
I had no idea the process would go so smoothly! Thank you Tommy McMillion and everyone involved. I now have peace of mind around my finances and you delivered! I have tried to work with banks to get a loan and there are so many road blocks. I encourage anyone needing to refinance your home or questions around what to do in regards to loans as they will walk you through an honest and best options.
s
My experience with American Finance was so great! Alexandr Livenshou made it so easy and stress free. He got my intrest rate 5% lower then what I was paying on my existing home loan. I would absolutely recommend him to anyone looking to refinance and save some money!
A
American Financing has been there with me thru TWO refinances in the past 3 years. The process was made so easy with the assistance of Greg Schmidt, who I was fortunate to have BOTH times! He was easily accessible for any and all my crazy questions, and just made the process so simple and ENJOYABLE! I'm so thankful I went thru American Finance for my refinances, and especially to have Greg, once again, assist me with my recent refinance.
K
I came to David at American financing just inquiring about the lending process, thinking I was still a ways away from being able to get a loan. David was able to find a way to get me qualified for the loan I needed and Lorraine was efficient in getting my documents approved so that I was able to close in a very short amount of time. Highly recommendz
S
American Financing Company exceeds in every facet ,from initial contact to closing. Fast and painless service because the professionals working for this company conduct business the way it’s meant to be, with exceptional integrity. There’s no reason to look any further, customers who use their services will come back when they need to finance again.
D
Adam Businger and the team at American Financing helped me refinance at a historically low interest rate. I really appreciate that they were always available to answer questions and explain the nuances of the refinancing process. Highly recommended.
K
Great company & employees. Worked with Alex L who was amazing! He is excellent at his job. Would recommend AF if refinancing and/or purchasing a home. Will be doing business with them again!
K
I want to thank my MC Justina Jerido and processor Candice Goins for helping me purchase my first home. They were so efficient, responsive and helpful throughout the whole process. Definitely made this is as stress free as possible for me and were able to get my loan approved in less than 30 days. I couldn't have been more grateful and lucky to have had these two ladies assist me. Extremely satisfied!
R
We love Denise Chang! We also Love American Financing but Denise was the icing on the cake, she was super accommodating and helpful. Recommend her as your person to work with if you want a stress free process. Thank you Denise for everything.
K
Wow is all I can say. The refinancing went flawless, HOWEVER, we were assured American Financing would NOT sell our mortgage BACK to RoundPoint...guess what they did UGH!!! We just spent almost 7K in appraisal, closing cost, so on and so on to be sold BACK to the company we were desperately trying to get away from. Now what do we do???? So very sickened and disappointed with this amount of money we just spent to get refinanced and reassured we our mortgage would NOT be sold back to them. Go somewhere else is all I can say
N
Listening to Mark Levin and Sean Hannity on the Patriot Sirius channel they introduced me to American Financing Corporation. I worked with Adam Businger who guided me through the process. Very attentive to all my questions and concerns. Will definitely recommend him and American Financing. Thank you!!
S
Did a refi with Greg LaPointe at American. It went really good. Smooth process, after submitting paperwork we got a call for appraisal and then shortly after scheduled closing. Simple and quick. Greg was always super friendly on the phone and informative throughout the process as well.
F
American Financing is using deceptive advertising, and its agents are verbally stating they offer financing options that are not available. They also took information for an application before my approval and ran credit. I'm a high-tier credit. My issue is using false advertising and verbally telling clients that they offer a program that isn't available only to obtain personal information that I suspect they then sold. We began to receive text and phone calls from several lenders within 24 hours of this experience with American Financing.
B
Abbi Goode was friendly and efficient. When I had questions (and there were several) she had ANSWERS. She replied to my messages and calls in a reasonable time frame. Also she thought of details that I would NOT have thought of (saving us even MORE money). There were a couple Obstacles which popped up, and American Finance was ALWAYS ready to overcome them. GREAT company!!!
E
Alex Schenk, American Financing Corporate and so many others are immeasurable in their profession, assistance, patience, and understanding. They were respectful of my limited understanding of refinancing, my questions, and my repeated questions and just respectful overall. I would not have completed this process nor would I recommend American Financing if not for the genuine Customer Service. Alex listened and was always open for discussions and view my concerns with consideration and validation. He was consistent in his follow-up's; I never felt or sense I was being marketed or working against a "salesman". Alex helped me to actually enjoy this lengthy process, and no where did I ever feel burden, but felt valued and respected. I will certainly recommend Alex Schenk and American Financing; God bless you all.
S
This is my second refinance with Alexandra Spollen, and she was even move amazing this time around. She walked me through every step of the refinance process and answered all of my questions. The process was lightening fast from start to finish, and Alexandra saved me more money than I expected in the end. I will be refinancing with American Financing again due to the excellent experience with Alexandra and team.
L
Suzanne Dew was our Mortgage Consultant and she was amazing. From the first call to days after closing, she never seemed too busy to answer our questions. I have already recommended her to friends.
P
This review is on behalf of Eleonora Halmedi, Senior Mortgage Consultant, at American Financing. My wife and I contacted American Financing during the fall of 2021 to refinance our house; we were introduced to Eleonora at that time. We explained the complexity of our situation as we had experienced a water pipe leak in our house that led to mitigation, asbestos abatement, insurance claim, gutting the kitchen and main bathroom, and our having to live in a hotel for over 17 months while the rebuild was ongoing. Eleonora stayed abreast of our situation for several months from fall of 2021 through April 2022 as we endured construction delays during COVID and supply chain issues. As the closing deadline neared, Eleonora stayed in close touch with us and advised us of necessary actions we needed to address for the refinance to close and rate to remain in tact. Eleonora was thorough and clear with her communications we us. We remain thankful for her steadfast professional attitude to assist us through what we considered an unexpected interruption, but that we are experiencing as a blessing from the Lord. Thanks to God, American Financing and to Eleonora and her team of co-workers who worked with her and with us to see us through to receive the refinancing we needed. God bless you. Peter Buck for Rebecca and Peter Buck
i
My refinance was quick and everything went smooth. Alex Schenk made my experience great, sending things I needed asap and keeping me informed through the whole process. Would recommend 100%
J
I contacted AF to refinance my house. I was not happy with the numbers they brought back to me, so I decided to not go with them. I let Hank know that I am going to hold off right now and decide later down the road. Ever since then, I have received at least 2 calls a day from them. Some were asking me for my pay stubs (even though I said I wasn’t going to use their services), and even after I told one lady that I’m not using them, another one called later that day asking for paystubs. They do not communicate with each other. I have told them every single time that I decided not to go with them, but yet I still get multiple calls a day. The harassment has pushed me to go with someone else and will not try AF. Great way to lose customers.
S
I worked with Alex Schenk for my refinance, and he was so great to work with. He followed up with all my questions and was professional, friendly, and knowledgeable. He made this refinance process easy, and I would definitely recommend Alex Schenk and American Financing.
M
Emily Griffith is wonderful to work with throughout the financing process. I would highly recommend her. She is personable and kind. She answered every question I had (and there were many).
J
This was our second refinance over the course of homeownership and Douglas Longoria, Jade Balleydier, and the whole team could not have made it a more seamless process! Douglas answered every question we had and was extremely communicative, even answering our phone calls on his days off. We truly appreciated the follow through and commitment to our needs throughout the process. So thankful we chose American Financing!
j
I had a great experience with the American Financing team. My mortgage consultant Suzanne Dew was super helpful and great to deal with. Suzanne was always available for questions, I had a lot, and she got me to the finish line with no issues.
T
Talked to this company because they were a sponsor of a radio show I listen to. They ran my credit which I was hesitant to do because I did not want the inquiry. American Financing said credit was not good enough to refinance ( bizarre because we have 720 ) and that they would have a credit counseling group reach out to us to " fix " our credit which we have not heard from them. In the meantime however they must have sold ourt information because our mailbox is now filled with refinance offers from Trinty mortgage, Wells Fargo etc... SO my time with American Finance was a COMPLETE waste of time and I'm writing the radio show to tell them also. Very disappointing !!!!!
A
Brandon Kelly was great with my refinance. He was always on top of everything and quick to answer any questions I had. He is the only person to go to for a home loan.
D
Absolutely the best experience! Kay Lynn and her team helped us through every step. She also kept us up to date with the process, next step and finally the close. I would strongly recommend her for your future needs.
S
So thankful to of found American Finance. The process was smooth and efficient. Many thanks for how informative, swift, and friendly everything was handled. Many thanks to Walter Biaetti. Truly a blessing to of worked with you!! Thank you all at American Finance!!
A
When it comes to refinancing, American Financing is amazing! The process is easy and painless. Alex Schenk, our Mortgage Consultant, was friendly, helpful and made it completely stress free. I will definelty use AF the next time!
J
The Katy Morris was the consultant I worked with. I was VERY disappointed and a TOTAL waste of my time. I tried to get pre-qualified for a mortgage loan. Katy knew ALL my circumstances, I was upfront with everything from the beginning. How long I had been at my job, tipped income, etc. in the end I didn’t qualify. After jumping through hoops to get everything into them. Apparently I didn’t meet the criteria. Well why didn’t you tell me how long I needed to be on the job etc?? Well if Katy was experienced enough in her job she would’ve known that and NOT have pulled my credit. Now I get dinged and of course they don’t care they’re salary based. When I try again down the road I will not be using American Financing that’s for sure.
J
Hank and his team (Trina ) were a pleasure to work with. Their follow up and follow through was outstanding. Everything they said happened when they said it would. Glad I listened to Mark Levin on the radio about their service. Well done team!!!
A
We had a wonderful experience working with Adam Businger. He was helpful and patient and explained everything clearly. Adam was really pleasant to work with and easily reachable. We had a wonderfully positive experience from beginning to end.
J
I worked with Katie Montgomery and Justina Jerido on the purchase of a new home in West Michigan. Once I made an offer, together with loan processor Candice Goins we were closing in 8 days - almost 2 weeks ahead of schedule! Couldn't have asked for a better experience. Listen to Peyton when drafting your mortgage team and make American Financing your #1 pick 🏈 🏠
A
The toughest part of doing this review, is that I can not put into words how much of a positive and indelible impact American Financing has had on me through the efforts of Suzzane Dew. I have purchased and built few homes, and have learned a few things here and there over the years. From what I have experienced thus far, so many financing/refinancing regulations have since changed and she walked me through every step so they were clear and concise. Can not overstate her level of patience with me. She truly understood how to clarify and taylor her knowlegeable answers based on my limited understanding, to ensure I understood the response. She immediately fostered a feeling of partnership and trust within this refinancing effort. Suzzane would avail herself time after time when I asked her to "talk me off the ledge," as I put it when this process became daunting at different new stages. I could go on and on. I will most assuredly recommend American Financing to anyone based on the efforts of Suzzane Dew. Period.
W
Excellent customer service and support. Ricardo Austin was a huge help with my recent refinance. 100% recommend this company to anyone looking to buy or refinance a home.
K
I want to say that Lynette was amazing with our loan, she was always the to help and willing to go above and beyond for us, and she did. Thanks so much for all your hard work she knows how to take care of her people. Thanks Brent and Kim Thoms
L
I,Leslie Weekes and my husband JP Weekes would like to publicly acknowledge Cynthia Trumbauer. Cynthia handled the processing for our mortgage refinance. Our process was very lengthy and tedious. Cynthia played a very intrical part in us having success with our mortgage refinance. During the entire process she was very professional, efficient and caring. We were blessed to have her as our engineer during the entire process. Cynthia is a great asset to your finance company.
A
I just completed my 3rd refi with this company. To say that it was a smooth process would be an understatement. I worked with MS. Suzanne Dew. She was very amicable, conscientous, precise, and kept me informed every step of the way. l would not hesitate to recommend MS. Dew and American Financing to family and friends.
S
Eric Freiboth and Sheila Brimmer were great to work with. It was a long process due to some unexpected events, but they stuck with me through the whole thing and got me fabulous interest rate and competitive closing costs. They were easy to get ahold of and made sure the lines of communication were open. All my questions and concerns were answered. It was a pleasure doing business with them.
M
Our refi process went very smoothly. Our rep Kyle Carver was very courteous and helpful during the process, keeping us well informed and up to date. We are very happy with how this has gone.
C
Jennifer Six and Tania Sunday were amazing throughout my entire loan process. The response from the underwriter for the closing process took longer than expected but other than that I don't have any complaints.
B
Hassle free and quick process. Thorough description of options and detailed steps along the way. Great communication, calls answered each and every time except one I missed. Highly recommend Matthew at American Financing! Thanks for all your help
G
Hey Kids, so i've dealt with a few mortage compaines in my time, with that being said, American Financing (Scott Mays) and his team really made it as easy on me as possible. I think Scott had to take a weeks vacation from dealing with me ;) JK But he leaft me in good hands to keep the process moving. Thank you to all of your crew! If I have to do this again, you will be the 1st to know. Thanks again Gary.
S
In working with American Financing with the refinance of my home I received great customer care, timely answers to my questions and an overall great attitude from my mortgage consultant. I would definitely recommend using them!
D
My experience with American Financing and Alex Schenk as been awesome! Alex was easy, helpful, and flexible to all our situations and handled any issues fast! Thanks.. it was a great experience!
M
I had a fantastic experience working with Bill Walker and the team at American Financing. They were extremely professional, and always available to answer every question I had every step of the way. I can’t recommend them enough.
H
My Wife and I decided to give them our business after hearing Eric Von Hessler brag about their services...HE WAS RIGHT ON. While we had personal issues going on during the process, the Team was patient, knowledgeable, and always kept us in the loop. Without their guidance, we would have missed out on a much better rate! THANK YOU SOOOOOO MUCH. The Halls
M
Nick Hanson did an amazing job with our Refinancing. He was very courteous, knowledgeable and understanding of our needs. I would highly recommend Nick with your Refinancing!
N
Every aspect of the financing process was smooth, professional and extremely efficient. We were kept informed every step of the way. I highly recommend them for your financial needs!
K
At the end of May, my husband and I contacted American Financing. After submitting our personal and private documents, it appeared that Team Ryan (Ryan Howell & Sarah Morton) was unknowledgeable. Upon their suggestion, we opted to go with my credit only. Doing so, SOMEHOW they interpreted that my husband was deceased and then requested a copy of his death certificate. I corrected Sarah on her misassumption. On May 26th, Sarah advised that someone else, David, would reach out to us. Seeing that no one followed up, on June 10th, I sent the following. "Sarah and Ryan, As a reputable company, your reluctance to communicate has created much concern. As we have decided to go with another lender, please advise how all confidential documents, previously submitted, can be retrieved. Your quick response to this urgent matter is greatly appreciated." We have NOT heard from anyone.
J
I worked with Luke Porter, amazing job. Always kept me up to date and informed through the entire process. Got me a good rate and closed when expected. Would highly recommend Luke Porter.
J
American Financing has been great. We just did a refi in December 2021 and they are very easy to work with, high professionalism and high integrity. Tommy and his team was great to work with!
a
It was a blessing working with American Financing and Alexandra Spollen. I had struggled and failed many times to refinance my home. Alexandra was very supportive and i finaly was able to refinance. Thank you.
T
Let’s get one thing straight. Salary based mortgage consultants only means that they will not put forth any effort to get your loan done. Because, they have zero incentive to put in extra effort. That being said, I have given American Financing two opportunities in the last six years to earn my business. They always start strong, and really get your hopes up. Save yourself time and some aggravation by going somewhere else to begin with. In 2016, I was pre-approved by AF but they wouldn’t get me the amount I needed. They wouldn’t count my OT even though I presented them with a letter from my employer saying it was all but guaranteed. I took my business to another lender and was easily approved. Don’t let the fun stop there! Four months later I was contacted by one of their consultants... “ I am reaching out to you since you refinanced with us in the past and rates are much lower now on VA loans. ” Nope. Never refied through you, never sought a VA loan. I replied back with “do not contact me.” Three days later, I heard from a mortgage consultant assistant claiming he was working on my mortgage alongside some MC I had never heard of. It took several threats of a BBB report before they would stop harassing me. In December 2021 I gave them another shot. Once again, they made exciting promises. When all the loan details showed up in my portal, I saw that the loan was for significantly less than we had talked about. The geniuses were trying to refi my rental property in Wyoming but with the address of my property in Colorado. Once that was straightened out, the communication between them and myself got farther and farther apart and their interagency communication was non existent. If you like repeating yourself multiple times give them a call! Ultimately, American Financing would not put in the effort to close my loan and I once again had to reach out to another lender UPDATE! Here it is the end of April 2022 and guess which clowns cold call me wanting to refi my house? American “can’t stop harassing me” Financing. Unbelievable.
J
The process was extremely easy and straightforward. Mesharia Rol was amazing!! She was always available to answer any questions and took time to review every document with us! You company needs more employees like her!
T
worked with Alex Schenk and was very comfortable throughout the entire process. Alex and his team did a great job with communication. He was almost always available when needed and got back to me very quickly when not. Got us a great rate and cash out to help consolidate our debt. We are extremely pleased with Alex and American Financing and highly recommend.
M
Jason was great to work with. Great on follow up and guided us right to the closing without any hick-ups. We would recommend him to others.
M
I selected American Financing after listening to a recommendation from the Blaze and Glenn Beck and I must say I have not been disappointed. Mike McCone and Di Baynard have been infinitely helpful. If I could give six stars, I would.
C
This is my first experience buying a home and I can say it couldn't have gone any better. I had the pleasure of working with Katy Morris. She is very knowledgeable, friendly, and promptly would return any email, text, or voice mail. I have a close friend that bought a home recently and the horror stories he told me about his mortgage company nearly scared me to death. Katy removed all fear and doubt by making this entire process very smooth. In fact, it went so well we were able to close 2 weeks early!! I will recommend American Financing to anyone. This is how home buying should be done. I also worked with Brenda Gallegos who made sure I was getting all the required documentation to her in a timely manner. Brenda is also very friendly and knowledgeable. American Financing should be proud to have these two exceptional women working for them. It was a real pleasure.
C
I recently worked with Alex Schenk on my refi. He kept me updated and explained things if I wasn't quite sure. With employees like Alex, American Financing is the way to go. I will use them again.
P
My husband and I would strongly recommend working with Nick Hanson from American Financing for a home loan. He was very professional, answered any questions we had, and walked us through the loan process without a problem! Thank you Nick Hanson!
J
Just did a refinance with Alex Schenck. Process was seamless and very easy. Alex was very helpful and knowledgeable and there was no pressure. Great experience overall.
D
I highly recommend American Financing for any one who needs to refinance their home. Alex Schenk was a tremendous help and was their to answer all my questions with ease! I will be using American Financing for all my refinance needs. Thanks again Alex Schenk!
B
Suzanne Dew was an extremely pleasant, knowledgeable, positive, and responsive representative to work with. We would highly recommend her to friends and family in the future.
S
Jamie Carreno and his team walked me through the process. They stayed in contact through the process. It was surprisingly easy! I highly recommend American Financing Corporation and Jamie Carreno.
S
Hank and Kelly were amazing. They were right there to answer any questions we had and got our refi done so fast it was amazing. Great to work with.
K
A great experience! Alex Schenk was terrific, as was Kayla, our processor. We highly recommend American Financing for all your home financing needs!
C
Jason Creech did an outstanding job for me and the wife. He made sure we were happy and informed throughout.
J
I worked with James and he made my refinance process so easy! I would recommend this company to family and friends due to the ease of the process.
C
Tracy is the worst. Refuses to call back always too busy and if you call her out on it. She retaliated any way she can. This company refuses to let me talk to ANYONE else. Joke of a company. I hope they go down like 2008
D
Jessica was so fast, knowledgeable, informative and there at a moment’s notice for any question! If I had to choose a financing company again, definitely American Financing!
V
Carolyn and Brenda were so very helpful. They made this process very easy. I really appreciate what they did for us. Thank you both!
D
Hank and his team were so professional and competed our refinance in record time! Just about 2 weeks from first phone consult to closing! This is our second experience with American Financing and we could not be happier with the entire process.
S
Troy Peyton, mortgage consultant with American Finance provided me with excellent customer service from my very first telephone call to inquire about refinancing my home! Throughout the process, Mr. Peyton was very professional, competent and courteous. He is very knowledgeable and patient as he always took time to answer my questions. Mr. Peyton was very responsive in that he promptly returned my telephone calls as well as emails! Based on my experience, Mr. Peyton is very caring in that he goes the extra mile to provide the best service possible to clients. I would highly recommend Mr. Peyton to family, neighbors, friends or anyone interested in refinancing. It goes without saying that Mr. Peyton has outstanding customer service/people skills and is an asset to the American Financial Team! Thank you and God bless! Mrs. S. Collins
R
My homebuying experience with Lynette Surman was great. The crazy market here in Denver threw us plenty of curveballs, but Lynette was there every step of the way to help explain the process.
M
My wife and I wanted to consolidate our debt and free up money to help me get a new truck. We worked with Scott Mays and he made the whole experience easy and quick.
L
American Financing just helped me get an amazing refinance deal -- cut my interest rate in half and shortened my loan from 30 to 15 years!! Suzanne Dew helped me along, encouraging and explaining things as we worked through all the paperwork. She is amazing -- friendly, knowledgeable, knows what to say and how to get the job done. Doug Utter also worked very hard helping me through the process. I think American Financing is the best and others I've talked to say the same!!
N
Scott was very helpful and knowledgeable throughout our whole refinancing process. Not only did he currently help us refinance out of an FHA to conventional loan, he helped us through the process previously before. American Financing is an awesome company for not only refinancing but for new home loans as well. I'm a forever customer to these guys as they have exceeded my expectations. Scott was honest, knowledgeable, answered my questions quickly and thoroughly, and was with us every step of the way. I highly recommend this company and will continue using them for my home loan needs. Trust me, you won't be disappointed!
s
Robert Newton was very helpful and informative about the process he answered all my questions . Eileen Henderson was also very helpful. Both replied back to emails very quickly and also very kind. I was referred by my parents. A great company to work with.
J
I decided to start the refinance process so I called in. After calling in I starting working with Robert Newton. He walked me through the process and was very helpful with the questions I had. During the process Robert was available for anything I needed not to mention he also made the process run smooth. Now the refinance is complete and I’m am completely satisfied. I would recommend Robert to any and all of my friends. Thank you Robert for the help and the fast experience in working this process!! Feel free to reach out and request Robert Newton for the same experience. Thanks again
K
Chris Kelly is the Best!!! I refinanced to a 15-year fixed and then again to pull out some cash. He made it so easy on the website, and he and his staff are extremely prompt in responding to any questions. They are very honest and reasonable. I heard about them on Phoenix Radio 99.9 and I am so happy I made the call to American Financing.
D
We heard of American Financing through the Glenn Beck show. From our first contact with American Financing to the end everything went very smooth. Katie Montgomery and Nam Lama were so great. They answered all our questions and were very efficient. The whole process took less than a month. The agent came to our home with the closing documents and we were done signing within 20 min. I highly recommend American Financing and give them a five star rating! Thank you American Financing!
t
Emily has been fantastic! Very understanding and professional. Think deserves the best bonus she can get. I will 100% recommend her and your company anyone. Thank you
d
This was the fastest, easiest finance/re-finance we have done. It was all completed through online forms and a few calls. When we had questions, our rep. (Suzanne Dew) walked us through the steps and forms. Most importantly, the refinance rate was very competitive - actually better than other companies, including the company that held our mortgage for many years. There is a lot of advertising these days for refinance companies - including online refinancing. For us, American Financing (and our rep.) had the best rates as well as fast, helpful, and very friendly service.
C
I have purchased 4 homes and refinanced several times. Never have I had such a positive experience. I worked with John Winters who was knowledgeable, patient and responsive to my many questions. I was very pleased with the rate offered. The change in my payment will make a significant improvement in my ability to thrive on my social security benefits. All this was accomplished without my having to leave my home, even for the closing! Thanks to American Financing and to Glen Beck for his recommendation.
B
Refinancing with American Financing was overall pretty simple. Brandon was a great guy to deal. He was prompt on getting back to me with questions and he was super helpful with the whole process!!!
K
I just wanted to take a moment and share my experience with American Financing. I called in and spoke with Walter and he was helpful with the application process for refinancing. Every time I had a question I always got a quick response. As the process moved forward, the underwriter, the Processor, Jill, as well as Shannon, Mortgage Assistant we’re also extremely helpful and always here if I had any questions or concerns. I was able to complete the entire process under 60 days and I am very pleased with the outcome! I would definitely recommend American Financing to anyone out there they went above and beyond!!! Thank you all for being so kind and accommodating!!!
R
Katie Montgomery did an outstanding job keeping us aware of every step of the loan process. She was easy to contact and quickly responded to any questions.
B
Luke Porter is AMAZING!!! We bought our first house and it was a breeze he is very attentive and a great communicator. We had some hurdles to get through and Luke guided us in the right direction hassle and stress free him and his team were amazing to work with! For anyone that is looking to buy a new home or secondary I highly recommend Luke. Luke treated us like family of his own and he is very honest he will never disappoint anyone that will come his way.
W
Agent (Emily) was great. Stayed in contact with me throughout the the process. Made it easy for me to get all documents in. All it took was a few phone calls and emails and the refinance was complete. Lawyer even came to my house for closing. Most of my coworkers have refinanced with other companies, and they all had trouble.
M
Bill Walker helped us refinance our home and he was so easy to work with. He walked us through the process all the way until the end. We appreciated all the help and information he offered.
M
Great customer service . Was updated on daily basis on process. If you had a question or concern they responded back to you the same day. Jamie was wonderful to work with. Very smooth process start to closing. Would highly recommend this company.
W
I am thoroughly excited about the refinance on my home. I was able to lock in on a great rate with great advice from Brandon Kelly with American Financing. He was so helpful and gave wise, sound advice. The process was super easy, and we closed in less than a month. Communication is key in anything. American Financing is great with that. Top notch company. Top notch people.
S
Below is a copy of the heartfelt email I sent to David Pye of American Financing after my positive experience working with him on the refinancing of my condo. "I used your company because of the strong recommendation by Glenn Beck. I was not disappointed. Your patient explanation of the process and the weekly phone call and email updates were a pleasant surprise. Your prompt response to questions were appreciated as well. I am very satisfied with my experience and would unhesitatingly refer you to friends and family. You and your company are a welcome respite from my usual experience with poor customer service. You actually listen and then provide frank and, I believe, honest recommendations. This is the first time I have felt my interests were the primary concern. I wish you all the best going forward."
F
I had the pleasure of working with Lynette Surman. The service is really like the commericals. She made time for me on weekends, after hours, during stressful moments in buying a home and more. I am a first time home buyer so I was very anxious during the process. She was very professional and knew how to handle situations. Thanks Lynette!!! You went above and beyond!
J
I worked with Nick Hansen during our refinance process. He broke everything down and explained everything to me, numerous times sometimes. He was very patient and not pushy. Overall, we had a great experience and would recommend to anyone.
H
American Finance and Brandon Kelly were fantastic to work with for refinancing. I had been putting off refinancing because I was dreading the process, but Brandon made it so simple and efficient. He listened to my questions and concerns and was able to provide clear and concise answers for my situation and finances. The process was straightforward and thorough. They even sent someone to my home to sign and notarize the closing documents. 100% would recommend Brandon and American Finance to anyone who is considering refinancing or looking to purchase a new home.
M
As a first time home buyer, American Financing made home buying a dream. Lynette was my mortgage consultant and was an incredible guide and resource through the whole process. I could call and text her day and night with hundreds of questions and she was always so responsive and patient. Another great perk is American Financing is local to Denver and Colorado, so you can have confidence you're working with CO and Denver real estate and mortgage experts. I would definitely recommend American Financing to first time and experienced home buyers alike.
C
Troy Peyton was knowledgeable and easy to work with. He kept us informed through the whole process. He provided us with all the information we needed to get a speedy closure on our refinancing. We are so happy our son Kevin referred us to American Financing. We will definitely recommend them to others.
J
Called American Financing to look into refinancing our home. I spoke to Mr. Tony Wesson who was extremely enthusiastic about our refi. He was very clear and concise about what to expect and was extremely friendly to talk to. He made the whole process seamless. Other than provide necessary documentation, Mr. Wesson and his team handled everything from start to finish. It was a great experience and I highly recommend him, his team, and American Financing. He was a real pleasure to work with. As a side note, we were recently affected by Hurricane Ida and he immediately reached out to us to make sure we were safe. I didn't expect that, but it was a very pleasant surprise. Thanks Tony!!
B
Marcus at American Financing was amazing. Whenever I had a questions or concerns he addressed them immediately. They are a great company and will refer them to everyone I know. There were a few bumps in the road but he made it happen.
T
Excellent customer service! Kay Lynn and Tania were absolutely the best ! It was wonderful having them on My team along with Jonathan! Thanks again for the great communication during the Holidays and especially with me being under the weather!
k
We have used American Financing twice now outstanding and very personable people we have worked with mainly Marcus Brown. Marcus makes the experience easy, explains the process and always available. Very happy with our experience wouldn’t think twice about working with Marcus a third time!
J
Scott Mays was a great mortgage consultant. I work nights and he was very accommodating to my schedule. Doing the vast majority of the paperwork digitally made the process much better for me.
T
This is the second time I've used American Financing. There is a good reason for that: The customer service is the best that I've experienced. Scott performed at every step of the way and he never left an inquiry unanswered. I also appreciated the concise answers and follow-up. In most customer service experiences, I've gotten used to waiting for answers, but within a few minutes of asking a question, there was Scott's answer. Once again American Financing came through and Scot was the one that made it happen.
B
My wife and I started the process in mid November and the communication seemed great. After a week, we didn’t hear back from anyone after we submitted the documents they asked for. Two months later, after multiple emails and calls we were redirected to different people every time who did not clarify what we needed to move forward to the pre-approval stage. We just got a “sorry to see you go” email because time ran out to get pre-approved. Customer service was horrible because they wouldn’t communicate clearly with us.
J
Adam was Amazing with this new loan. My new Loan took longer than I thought due to unexpected issues. I appreciate your good manners and patience. Thank you Adam Businger!
J
Ray Velasquez and his team at American Financing were remarkable. From our first contact to signing our closing documents Ray was prompt, professional and kind. The entire process of our refinance couldn't have been smoother. I highly recommend American Financing to anyone looking for mortgage services and if you can, work with Ray. This guy is the real deal.
J
I heard about American Financing on the Mark Levin Show and some other programs. I had the pleasure to work on refinancing with Robert Newton and his team. Robert is really helpful, patient and professional. Thank you!
M
The team at American Financial was super, especially Emily and Carli. I really appreciate the professionalism and constantly being on top of everything. They made the process of refinancing almost effortless and so easy. I have already told a couple of friends to contact them because of this. There is a lot of financing companies out there, but I doubt if any have employees like these 2 that follow up on a weekly basis to make sure things run as smoothly as possible. I couldn’t be any more pleased with the personal service. Thanks again. Mike Willinger
R
Hank and his team were absolutely wonderful. A refinance is not typically something that I get excited about, but they were extremely responsive and helpful. Quite an easy process. I was originally working with Loan Depot and they were so dishonest and deceitful. My trust is with American Financing!
V
Thank you so much, American Financing, located in Aurora CO, I now have a place I can call my own! This would not have happened without these people like Bradley Capote who was my first contact and who stuck by me all the way through by guiding me to provide what documents and information they needed and so forth. He was always very patient and kind!! Thank you to the underwriters who passed me through after a thorough checking on my credit scores, records, infos and documents. So after I was approved for a loan, I was moved on to Jennifer Six, a mortgage consultant and her helper, Lorraine Marquez. Jennifer was always very friendly, helpful and answered all my questions. Both Jennifer and Lorraine put me at ease for I was so nervous about the house buying process. So it's finally happened that I have my own home now, thanks ever so much to American Financing's employees!! I highly recommend them. They are friendly and they will be very happy to help you in any way they can!
C
Emily was wonderful to work with while refinancing my home through American Financing. She was totally on point with my concerns, and was able to reassure me and assist throughout the process. Thanks for securing a great interest rate as well, and for the cash out! Highly recommend!!!
J
We enquired at the beginning of December, and we completed any and all paperwork that was required immediately, and it is now mid February, and the refinance is still not complete. For a company with "an A+ rating with the Better Business Bureau" (which the continuously tout on their hold music), they have VERY poor turn around.
T
We just closed on our VA refinance, and we could not be happier with the service provided by Tony Gomez and the team he works with. Tony reached out to us to let us know the status of the loan every step of the way and we absolutely appreciated it as this was the first refinance we had ever done. On top of that, we are saving approximately $300 per month on our mortgage payment!
C
Alexandra Spollen was my consultant and was very polite. Alexandra answered my call on the first call or called me back quickly. The refinance was quick, explained throughly and all my questions were answered in terms I could understand. There was a few unforseen issue but we were able to work the issue out. I was very satisfied with the whole process.
M
We went thru 2 other mortgage companies, both well-known, and through a recommendation found American Financing. Wow, what a difference. I was hooked up with Mr. David Clark, and after approximately 30 minutes on the phone, he had the information needed to proceed. Within three days, they had a whole team set up for my communications, information and process updates. Today, (approximately three weeks into it), we had the closing IN our home. The gentleman they sent to perform the closing was an absolute gem. The whole darn closing took about 35 minutes.....Wow, we've had a number of home as we have moved a few times for my work, and let me tell you, this was the BEST mortgage process/closing we've had yet. I would highly recommend Aerican Financing for your mortgage needs....
E
I've never refinanced before, so was unsure of the process. However, Jason Creech at American Financing made it easy, quick, and uncomplicated. I chose American Financing because they're not out to sack you with a loan program you're uncomfortable with. They're salary based, not "package" based. And Jason and his team walked me through everything I needed to effectively refinance my home! I'll be recommending Jason and AF.
A
Scott Mays was very helpful, prompt and courteous in my refinance process with American Financing. I will recommend him the future. Andrew Krois
M
We were dreading the 'refi experience'. Scott Mays was AWESOME! He made the process so much easier than we expected. He replied quickly to every question and explained the things we did not understand. His help made the process quick and easy, besides he was just a nice guy to work with. Thanks Scott!
R
Through American Financing, we were able to complete a cash-out refinance loan on our current home with enough money to fund our entire home renovation project. Thea Rylander was professional, prompt, and extremely knowledgeable about VA home loans and assisted us through each step of the process. It was very quick and painless. Hands down, five starts!
A
William Thompson is awesome to work with! He does a fantastic job and super honest with you! If he think something doesn’t make since he will honestly tell you and give you tips to help pay off your debt too! Things I didn’t know that he told me! I would highly recommend working with him!
S
American financing was great. My mortgage consultant Denise chang was amazing. Getting me the best possible monthly payment. She worked very hard for me. When I decided to refinance or maybe buy another home in the future I will definitely be calling them again. Thank you again Denise for everything
K
Team Hank (mainly Hank Metzger, Jordan Denette, and Kelly Mennenoh) were amazing. Everything from the application to the document gathering to the appraisal (which was out of their hands due to being a VA loan) to closing. I wholeheartedly recommend American Financing (and would ask for team Hank if you can)
E
Katie Montgomery and Elizabeth Harbison helped us with our cash out refinance. They made this long process seamless and easy! I couldn’t have asked for better customer service and communication. Thank you American Financing for meeting all our financial needs in a timely manner!
T
Update on review. Emily G. Is awesome. I’ve work with her before this last mc I had. She is night and day different from the other guy. She takes the time to work with and makes sure you understands everything. I would give 5 stars if it wasn’t for this other guy. When you start your loan process here ask for Emily G. You won’t regret it. Thanks Emily for everything. Started off good. But being self employed. We run into a few bumps. They think they know it all. So they won’t take the time to talk to you about it. I went to a local loan office. Had everything done and ready to go. Try to transfer my appraisal to the new loan office. Then they wanted to start taking the time to talk with me. Trying to pay them for the appraisal was a joke. After a week finding got it paid. Hopefully they will transfer it next week. They care more about numbers then customer service.
S
Nathan Rogers (Sales Manager) and Bradley Gertz (Processor) were THE BEST! I wanted to get my loan finished up by year's end 2021 and they made it happen by November with a great intertest rate and awesome customer care. After 2 re-fi loans with Nathan I will never go anywhere else!
M
The whole process was made simple from beginning to end by Hank and Josh and the entire team that was assigned to my account. If I had a question it was promptly and professionally answered to my satisfaction. I am not very tech savy, but Hank and Josh always found a way to simplify anything that became a problem. I would recommend, with great enthusiasm, this company and this team to anyone looking to finance or re-finance a home or property!
D
Best financial company we have ever dealt with. Quick and easy refinancing. Hank was great he explained everything to us and was very quick with our loan. I would recommend you to everyone I know.
S
Marcus Brown was my consultant and he was so helpful. He was very knowledgeable for any questions I had during my refinancing process. It went so quick and smooth! I'm saving a significant amount of money! Very satisfied with my experience with him!
w
Based on recent refinancing experiences I’ve had lately, these folks stand head and shoulders above prior experiences. They are polite, accurate, forthright,timely,organized, efficient and overal very nice people. There we no disappointments or surprises. I will use them again.
K
I can't express enough how great it was working with American Financing and specifically my Mortgage Consultant, Marcus Brown. My refinance was very complicated for many reasons to say the least. But Marcus kept in touch with me throughout the entire process. My refinance is NOW COMPLETE and I could not be happier!!!! I highly recommend them to you if you are looking for assistance with your home!! Thank you!!!!
C
I’ve re-financed my mortgage twice with American Financing. For both, Greg Schmidt was my mortgage consultant and was very helpful with finding a loan to address my needs at the time. Rates are low right now, and they do a free review of your current situation and give you a fair assessment of your options. Give them a call, you might be surprised what they can do for you!
Z
My experience with American finance with the renewal of my home loan was a overall good experience. They have a very helpful team that will make sure you understand the entire process and are helpful with questions along the way. Would recommend to friends and family and will enjoy using them in the future.
a
My husband and I were first time homebuyers in a very competitive housing market and luckily for us, that stress was highly alleviated when working with American financing. We had Luke Porter as a mortgage consultant and he was amazing! He answered out many many questions, was very thorough and was very professional. I highly recommend him!!
A
Tony Wesson was excellent, very kind and took the time we needed to help us with getting everything started. He was always available whenever we had a question and made this process so much easier. Aleidriane Mayes was also very sweet and helpful and kept me calm when I was worried about getting everything submitted. My husband and I will always use American Financing and will request Tony and Aleidriane to help us.
E
Hank and his team at American Finance made the refinancing process the quickest and simplest one I have ever done. I would use them again in a heartbeat and recommend them to anyone looking to refinance or purchase!
S
I've had two excellent experiences with American Financing. Our most recent refinance was with Mortgage Consultant, Katie Byler, and her team. She and her team are excellent to work with, knowledgeable and responsive. I recommend American Financing.
K
Really good experience. I feel like the portal could update a bit faster than it was, it never really matched what I was being told by my LO and Processor, but the employees I dealt with were awesome. Abbi Goode and Jade Balleydier were quick and efficient and answered all of my questions. I don't love when companies tell me how many stars to give them on a review, that makes reviews seem a bit fake. Aside from that, I would have also liked a bit more communication regarding the selection of Title Company, Cash to Close, stuff like that. It wasn't until I reached out that any of those were addressed. That being said, when I reached out, the communication was quick and helpful. We heard about this company through Glenn Beck and I would recommend them as long as you are okay with your loan servicing being sold (which is pretty common).
W
Everyone at American financing was absolutely awesome with my refinance. My mortgage consultant Justina Jerido was especially helpful and made the process simple and easy! Killer rate and easy transaction, what else could you ask for! Thank you again for all the help!
b
Luke Porter and Audrey Sutton of American Financing saw our home loan from beginning to end. Luke and Audrey Sutton were very good at answering all questions and addressing concerns even during after hours and on weekends. Luke and Audrey work together like a well oiled machine, they make a great team and they always have the borrowers interest first. These two are really an asset to American Financing as they would be for whomever they work. American Financing deserves kudos for having such passionate and dedicated individuals involved at a very stressful and sometimes confusing process. I would highly recommend Luke Porter and Audrey Sutton for any home loan needs for if you want a team that will work for you and get it done, these two and American Financing in my honest opinion are truly top notch in the industry. We will never forget their commitment, passion and dedication to the borrower in the process. To American Financing, Luke Porter and Audrey Sutton we thank you from the bottom of our hearts for helping make our dream come true!
B
Working with Buck Ford and Tammy Hill at American Financing was so seamless and professional. They were everything Michael Berry advertised on his radio program and more.
J
We were overjoyed with American Financing working so diligently to help us refinance our home that 3 other lenders denied. Dave went above and beyond to secure our loan and kept in great communication throughout the process. He made a stressful situation pretty painless and helped us keep our home that we might otherwise would have had to sell. Cant thank the team at American Financing enough!! Thank you Thank you.
J
We had such a great experience. We had never refinanced before and the task seemed daunting. Suzanne Dew, our mortgage consultant, made it all very easy and answered any question we had, and we had a lot! She made the process painless. American Financing has the feel of a small town bank because of how you are treated. Very grateful for the rate we got and how pleasant our experience. Five stars!!!
S
Just finished a refi with Tommy McMillion. He was great, very responsive & delivered on what he said he would. I shopped around & American Financing was the best deal. Closed in record time, I was so suprised. Very pleased.
G
From start to finish, my mortgage consultant, Robert (Bob) Bradford was professional, helpful, friendly and courteous. I was treated like I was the only client he had. I could call or email him or his assistant any time with questions or concerns, I would highly recommend American Financing. We were able to close in just under 30 days from the time of the application. Thanks, Bob!
A
This was the easiest experience I have ever had with refinancing my mortgage! Suzanne Dew was amazing!! She was extremely professional, answered all my questions, and was available anytime I needed her. I will definitely use American Financing again!
L
My Mortgage Consultant Tayler is amazing! She has helped me twice now. All interactions with her are smooth! She is always ready to answer any questions I have.
J
There is still time to refinance your home before the Fed starts raising interest rates. I highly recommend Hank Metzger and his team at American Financing, they are very knowledgeable and helpful, Hank or somebody on his team always answers the phone, great experience working with them!
S
Worked with Ben Johnston on a recent refinance. They were extremely professional, informative, and FAST. I really enjoyed the efficiency of the process!
D
This by far was the fastest closing I've had, right at the 2wk mark that they say, and as long as you have your ducks in a row. This was my 3rd refi and was extremely pleased.
L
Had a great experience when applying for a refinancing loan with Tony Wesson. He had a wealth of information to share to help me better understand the process and would quickly let me know if additional information was needed. Our processor Alexis Hae Sun Shin was also very helpful and quick to answer questions as we finished up the process.
N
Our Mortgage Consultant, Mike McCone, was very professional and always did his best to address my questions and keep the process moving forward expeditiously. I would definitely recommend Mike and American Financing to others.
K
I have spoke with 5 different people from this company with no results. Nobody can provide me with information on rates despite the fact I have provided them all the information they need and they have already pulled my credit!!!! Keep telling me someone will call me back. One lady even audibly laughed on the phone when O told her I still have not received a call back from the lady I had spoken with almost a week prior.
D
I had a wonderful experience with a home purchase! Thanks to loan consultant Tracey Ellis, and Lorraine Marquez, who both were very diligent in their duties, and thorough in their job tasks! They are both an asset to this company!!!!!!
Z
Took forever to finalize the refi. American financing Sold my account before the fist payment was even due to roundpoint then a month later roundpoint sold my account to fifth third bank which is under investigation for fraud.
S
Colleen Hall and the whole team at American Financing were very helpful. Colleen provided the information we needed to make our decision and was patient as we finalized that decision.
D
It's been now over 3 months since I entered into an agreement with American Financing to refinance my home. Within one day of the start, I'd provided all documents requested by the bank. I own a business and am used to the prolonged process of getting documents and the additional red tape when getting any kind of loan. Months go by. During which, my processor had a surgery, the underwriter was changed and then my file given to a new underwriter. Communication on what was going on internally has never been good. Multiple times documents are requested which I've already supplied. Lots of excuses. The delays have gone so long that the rate I'd locked in at the start has now passed its expiration. Continually, I'm the one calling in to see where things are at. The processor's manager continues to tell me the refi will close very soon. We are perpetually dragging this on with no missing docs or information I'd have to supply. I'm not sure who or how many 'whos' have slowed this down from a 3-4 week process to a 3-4 MONTH process. It's turning into a nightmare scenario. Advice: if you own a business or have any kind of complicated case... Run. Find another bank who can get you personalized care and stay on top of the work.
H
Working with Ryan was an enjoyable and pleasant process. His excellent skills at following up and giving clarity to each question made the mortgage process easy and quick. I would recommend American Financing to any of my friends or those who ask who our lender was for this home loan.
R
My husband and I decided to refinance and even though it took a little longer to close than expected our experience was great. Michael Varshavskiy was our main contact and if I had questions he always returned my call and answered my questions. All in all it was great experience and my daughter has decided to use American Financing tk help with her 1st loan to purchase her own home.
M
Malcolm was very helpful. He was very knowledgeable. He made the refinance process very easy. We would highly recommend Malcolm Arrington.
C
American Financing is a top notch lender. They always addressed any concerns promptly and were pleasant to work with. Cindee Reamy
b
Well I heard about American Financing on Blaze TV. I made my inquiry on the web and was contacted by Scott Mays. He and his associates were extremely helpful and accommodating. Scott answered all my questions and did so without condemnation. He made me feel comfortable during the entire process of my refi and in the end I lowered my monthly mortgage payment and got a lowered interest rate. I would recommend American Financing to anyone who needs the services they offer!
G
Alex helped explain all options, pricing, and process. I explained what I wanted and that is exactly what he did for me. He helped move the process through as fast as possible and was in constant contact immediately when questions came up. A solid professional.
T
David answered and we immediately jumped into the process. I had received a new job and was needing to relocate and he was on it. He found me the best rate possible and we were off. I put an offer in and the process was started. During this giant market boom, it would have been easy to fall into the groove and just become a number, but David and my processor Candice made me feel like I was their only customer. Literally answering any questions I had or alerting me to changes they needed immediately to help us get closed as quickly as possible. They worked very hard and towards the end were even calling me with updates well after their shifts had ended. David and Candice have made us customers for life at this point, their up front candor during the process was refreshing and making sure I had the information I needed to make informed decisions was great! I never felt pressure to do anything I wasn't comfortable with and their patience answering all my questions was amazing. These guys made it a mission to find us our dream home and the succeeded. Anyone looking to buy or Refinance should give these guys a call, they work for you to get the best rates possible and make the process as easy as possible for you!
P
My dealings at American Finance with Suzanne Dew were great. They made the process easy, quick and were very responsive.
L
I am sorry for not giving a positive opinion of this lady, she does not take time to give updates, she does not answer calls, and I am sorry once again to say this but it made me feel that it is not a pleasure to work with Hispanic community. We also provide business and opportunities to your company. Thanks for this opportunity.
C
I used them a year ago on a fha REFI and this time it was for a conventional Refi loan. Unlike last time which wasn't such a good experience, this time they were fluid in getting the loan done and very professional.
k
I would like to take some time to thank Jaime Carreno, Alexis Hae Sun Shin, and Amber Huey at American Financing. Previously, I attempted to go through my mortgage co, I've had for years. (or whatever co, they sold/ my loan too)...After having to pay for the appraisal and sending so much info that I almost wondered if they also wanted my vax records..I couldnt deal with the stress. I think we had to redo the lock in rate papers 3 or 4 times,,, Anyway it was a stressed out nightmare I just woke up and said "enough!" I might be out of an appraisal fee and some other fees my old mortgage co made me pay when I tried through them..I am so glad I called American Financing.. I cannot express how much easier and comfortable I felt once" I smelled the coffee" and called American Financing. I dont know why I didn't listen to Glenn a year ago....
B
This was our second time using Emily at American Financing for our refinance. It was such a smooth and quick process from start to finish. I will definitely recommend Emily and American Financing to my friends and family!
M
American Financing was awesome to work with!!!!!! Tony Wesson was thorough, patient, professional and a pleasure to work with. The entire staff worked diligently to refinance my home as quickly as possible. Tony and the Staff were always available to answer questions and were very quick to respond. We were very pleased with their services, professionalism, and patience with us. I recommend them highly!!!! Tony and American Financing lived up to their promises!
B
We used American Financing as our lender to purchase our first home and would highly recommend to anyone. We worked with Luke Porter and Veronica Hernandez and they were extremely responsive and easy to work with. They helped us understand the entire process and answered all of our questions. Even in a crazy market where we needed a pre-approval letter at a moment's notice, Luke was able to make it happen without delay and helped us buy our dream home! American Financing has some great home-buying resources and an easy-to-use online portal. Because of Luke and Veronica, we were able to clearly understand our loan, closing costs, and next steps. They offered us great rates and are extremely professional and personal!
d
After dealing with incompetent lenders these folks were a breath of fresh air Got me through the online process quickly and always available whenever I had a question or concern Kay Lynn and Margarita were truly professional and a pleasure to work with Many thanks to the team at American Financing I'm a homeowner thanks to them! David Smith
B
The group was knowledgeable and helped work through multiple scenarios. They were a little aggressive with contact while I was working through some planning but ultimately an excellent experience.
R
My experience with American Financing was great. I also want to point out the professional manor Jason Creech handled my account. I am not an easy person to work with in the fact that I am a small business owner. Always seems like I must jump through more steps than someone with a nine to five job. But Jason made it easy and got my loan done quick. Many thanks Jason, customer for life!
l
Excellent Communication! Excellent Service! Excellent Company! I can't say enough about Jason Creech and his team, from keeping me well informed as we moved through the loan process to giving us an additional .25% off the interest rate, and this was at the end of the loan shortly before closing, and totally unexpected. In closing, know you made the right choice when choosing American Finance. You will be glad you did. One last note: My own Mortgage Company, who I've been with for 15 years, contacted me while we were in the process with Jason and offered me a new loan. There offered interest rate was still >2 percentage points higher than American Finance and that was before the addition .25 reduction at the end. That speaks volumes. Thank you Jason, your team, and American Finance
J
I had an amazing experience with Mike McCone he was very helpful and answered all my questions honestly and with confidence in would definitely recommend mike to any one looking to get a loan
M
I heard about American Financing on a local radio station and decided to refinance for a lower percent rate. Words can not explain how wonderful David Clark and his team handled EVERYTHING! I received weekly update calls from Katie and they always checked in to see if had any questions. I love how I was informed on every step of the process from start to finish. They really truly care about their customers. The best part was that I didn't have to take time off of work to sign paperwork. They gave me the option of having a notary come to my home or place of employment to close. I highly recommend American Financing, and I know I'll be using them in the future on any other home purchases.
C
I have been working on and off with American Financing for years to get my family a home. I met Kay Lynn Reed-Anderson the first time I applied for a preapproval and since then we worked together to get my first home this year. Thanks to Kay Lynn and Amie Zimmerman who made the impossible, possible. I will always think of this company first and foremost for my needs in any housing situation. The crew was so amazing every step of the way and always encouraging to take another step. Now that we have our home it's thanks to Kay Lynn and Amie. Thank you American Financing!
B
my good friend Ross Kaminsky from KHOW suggested I call American Financing to refi my VA Loan.!!! He specifically suggested I talk to Sami Kahale! So glad I did, the entire process was seamless and we closed a few days ago. The Notary even came to our house we all wore masks and were social distant in my garage in the open air!!! I absolutely recommend American Financing!!
M
My wife and I contacted Scott Mays from American Financing in early April regarding the refinancing of our home. From the beginning of the whole process through to the closing, Scott was friendly, welcoming, knowledgeable and available. He helped us choose the situation that worked best for us and was always available for questions. We were frequently updated as to the status of the on-going loan processing. In the end, we were very satisfied with the experience and would highly recommend Scott Mays and American Financing.
a
David Smith is a great loan officer. I am happy to refer him out to my friends and family because he is very trustworthy, honest and go above and beyond to get the job done!
S
Kyle was great to work with. I think we all knew interest rates were going up and he worked diligently to get a good rate locked in.
P
Scott Mays and his team at American Financing did an amazing job. From start to finish they kept me posted on the process of my re-finance. Even when I wasn't sure about moving forward with the re-finance, they continued to work with me until I decided I was ready. I would certainly deal with Scott again in the future for re-finance needs.
T
It was so easy to refinance with Alex at American Financing. He is very knowledgable and was with us every step of the way.
R
American Financing with Mike McCone and his associates, have been a pleasure to work with. If I ever need to finance another home I will absolutely give Mike a call again. I have referred several of my friends who were looking at a refinance to American Finance already, Great company!
C
My experience with Marcus Brown and American financing was 5 stars all around. They made my first time buying a home easier than I could have imagined. Not only did the initial purchase go smoothly but Marcus also reached out months later about refinancing so I could take advantage of the low mortgage rates. Highly recommend.
A
My wife and I are delighted with our recent American Financing refinance. Marcus Brown was our Mortgage Consultant, and he was phenomenal. Very professional and personable. My wife and I had a unique refinance situation that we knew would take some patience and diligence. Marcus was the right person for the job. From the lady who scheduled our first appt to the underwriting team, everyone in Marcus's group was delightful and courteous. Their overall systems and process were very straightforward. We will definitely continue to work with Marcus and the American Financing team in the future for all our home lending needs.
M
Tony Wesson and Liz Pettit were so awesome things were quick and easy enjoyed working with both of them we were in a variable interest rate mortgage and we were getting really worried about our situation thanks to American Financing we were able to get a fixed interest rate and we're remodeling a few things we feel very blessed we also want to thank Glenn Beck and Blaze TV for telling us about American Financing sincerely the Harris family
S
Adam Businger & his team were fantastic to work with. I couldn't be happier with their process. Every week I received a phone call with an update of the status of the refinance, which always kept me in the loop of where we were at all the time. I'd strongly recommend Adam & American Finance to anyone looking for a mortgage provider, extremely professional & efficient.
F
Samier Murad and his team at American Financing helped my client navigate a tricky transaction. With Samier's help we were able to place Arturo and his family in their first home. The team was very professional and communicative through every step of the home buying process. It was truly a pleasure to work with everyone at American financing and I hope to do more business with this team.
Your words are appreciated! Thanks for taking the time to share your story!
S
The process was very hectic and overwhelming for my husband. He felt let out of the dark throughout the process of working with American Finance. However, their notary Kennedy Roberts came to our home and made the signing easy and understandable. He went above and beyond with professionalism, timeliness, and customer service. He was great with our dog who does not like anyone. He was attentive and kind! He was the only good part we experienced thus why I am leaving a positive review. If more staff had his character you guys would succeed!
M
We had a great experience with American Financing. The application process was easy. The process took a bit longer than I thought, but given their case loads right now I understand. We received exceptional service from our mortgage consultant, Greg Schmidt, who was extremely helpful and very responsive to my near constant barrage of questioning. Closing went and we ended with a great rate. Would recommend to anyone.
J
I really appreciate all the advice that I got from all the people at American Financing. It was really easy experience and turned out to be a lot better than I thought it would be. They was in touch with me from the beginning to the end. I give them the highest ratings and will recommend them to everyone. Emily Griffith was the best......
R
I was very fortunate to see an ad on TV about American Financing. I had called a few others regarding a refinance and got very poor responses. My husband passed away last year and left with only one income. Dave Smith made my life easy, and the entire team kept me informed every step. It was so smooth and easy. I’m so grateful and now free of debt. Dave Smith deserves the highest amount of praise for his kindness, professionalism, and knowledge. Thank you so much!!!!
T
After hearing about American Financing on The Glenn Beck Program, I reached out in regards to refinancing my current mortgage out of an ARM into a Fixed rate and get a lower interest rate. I was paired with Scott and was very pleased with him and his team. They stayed in constant contact with me throughout the process and made sure to reach out consistently throughout the processing, just to let me know that they were available if I needed them or had any questions. I would HIGHLY recommend Scott and his team for your refinancing needs!
S
Just refinanced with American Financing. My loan officer, Marcus Brown was great to work with. He walked us through all the paperwork, had a great sense of humor and made the process very smooth. Will recommend them to my friends and family.
J
My husband heard about American Financing from Glenn Beck on the radio. With the low mortgage rates, we decided to look into refinancing our 30-year mortgage into a 15-year mortgage. I kind of wanted to go with a local bank, where we could talk to a person. We filled out a couple of applications and found the best of both worlds in Scott Mays. Scott called and was able to get us some figures over the phone. We were hoping to get some cash out to pay off other debt and appreciated his support. Our rate would have been lower without the cash out, but Scott supported our decision and helped us get the best rate for our situation. He was very transparent throughout the process, always keeping us informed of next steps and quickly getting back with us when we had questions. He not only worked well with his team, Katie Kitchen and Laura O'Bryan, but also made us feel like it was our team. The whole process only took about 2 months. We've been recommending American Financing :)
D
Suzanne Dew when above and beyond to make my loan easy and fast she did a fantastic job.
J
I had dealt with American Financing several years ago and the customer service was fantastic; closed in 10 days. So, I was curious to see if anything had changed since then; not a thing. I was contemplating my refinance with my current mortgage loan processor, but after a little bit of negotiating, American Financing gave me the best interest rate. The customer service was friendly, efficient, and moved so quickly to get me all the documents. I did have some questions and the emails were answered so promptly. There were no issues with the accuracy of the documents. We did everything via email or on their portal and then the notary dropped off all the documents to be signed. This refinance was not done in 10 days and that is understandable because of COVID times. It surely was worth the wait. We didn't get to meet the awesome people that processed our refinance and so, this is my way of telling everyone that they are every bit as advertised. I would definitely recommend their services and American Financing should be proud of these employees!!!
J
We bought our Home 2 yrs ago using American Financing, and the process was good. A few contact issues but for the most part good! So we decided to use them to refinance and the process did not go well. Every time I would try to call Mandy B the loan officer in charge of our refi, she would not pick up or call back. She did not keep is informed on the status of our loan. We will NOT be using American financing again! The people at US Mortgages have kept in contact with me from the start so I would say look else where! I understand they are a big company but If they cant communicate they should tell you that from the start!
D
I am a Realtor of 34 years and this was my personal refinance loan which was very smooth. Weekly updates were great. Knowing where the process was on a daily base was nice through the website. I could look at it anytime. Tommy was very friendly, pleasant and always returned my calls. They do a bulk load of loans and so it had taken longer than expected but I gotten the loan and terms I wanted. And BEST OF ALL I am saving $400.00 a month on payments. I highly recommend American Financing. Tommy's team was the greatest.
J
Tim Allred was excellent for us. The process was simple and efficient. The rates were also competitive.
D
Emily Griffith with American Financing was a pleasure to work with. Very thorough, knowledgeable and responsive.
J
I had a great experience refinancing my home loan with American Financing. My mortgage consultant Tony Wesson was great to work with helped me get a great rate. Katy Olsen kept me up to date on where we were in the process and Vincent our processor made sure the process was completed in a timely manner. I highly recommend reaching out to Tony and team!
J
Definitely went above and beyond to make sure we closed on time. We hit a lot of bumps along the road and Lynette made sure to handle everything quickly.
M
American Financing exceeded my expectations. Mike McCone was friendly, efficient and professional. Actually, everyone that was involved in the process was the absolute best! They all made the process go by seamlessly and Mike was always available to answer my questions. They were able to get us to closing within a time frame that was satisfactory to say the least. I highly recommend using American Financing!
E
We have used American Financing previously and were very happy. We decided to refinance again and were extremely disappointed in the service we received. First, their TV commercials talk about how easily and quickly (!) you can refinance however "due to the pandemic" they were taking MONTHS....a YEAR into the pandemic, they should have had their system figured out (the rest of the businesses who had to shift to work from home had to figure it out, and did)! Then, the individual who started our process did NOT pay attention to our requests and changed the amount we were getting back, changed the amount I requested it be calculated at (until after we got the appraisal) and overall, had no idea what he was doing. I understand that new people need a chance but it seemed as though he was not being double checked by a more experienced individual. Then, despite having an extremely clean refi with excellent credit we had to sit behind others "who if they are self employed, it requires more documentation to close"... Lastly, once we finally made it to closing, the notary arrived and the final numbers she brought with her were COMPLETELY DIFFERENT from all of the documents that had been previously emailed to me. Different fees, different take home, different escrow etc! After reaching a supervisor, she left and they had to completely redo my loan (based on my original request which had been CHANGED/modified for no apparent reason) and re-assess the fees and escrow. Once this was all taken care of, we were FINALLY able to close. Once upon a time, this was a good company. Apparently the pandemic threw them for a loop that they have not recovered from. They need to take their commercials off the air, catch up on all their active accounts, TRAIN their staff and then start again.
M
I was a first time homebuyer and didn't know how the process worked. We were assigned Luke as our MC and he was amazing!!! He guided us through the process and it was really seamless. I can't say enough about Luke, I think I called him everyday and he responded with the same friendly, kind and helpful attitude each time. Even though I know I was getting on his nerves lol 😂. We were able to close with no issues!!! Thanks Luke for all that you did for me and my family.
K
Matt, was so helpful and reassuring that I have never had that before with American Financing! I would recommend AF 10/10 times! Thank you so much!
D
Watching a Glen Beck’s YouTube segment introduced me to American Financing. After his commercial spot my curiosity was triggered. I called the AF number and so happy I did. From start to finish AF team members were knowledgeable and helpful making me comfortable throughout the refinancing process. They were able to significantly lower my interest rate and free up equity for home improvements. Correspondence through emails and phone calls with Jessica and Candice were extremely attentive and always available. I’m definitely satisfied I chose American Financing and will share my experience with family and friends. Again a special thanks to Jessica and Candice they are Rockstars!!!
N
Hello. I just recently wrapped up my refinance with American Financing. Even though the process took longer as my situation was a bit more complex, I have nothing but great great respect and admiration in how diligent and hard my Mortgage consultant, John Broderick and his team have worked. I was always informed about the process and where I stood on my loan. Would and will them recommend to everyone that listens. So happy.
J
American finance was great. We hit a few bumps down the line. Jason B. Was great when it came to miscommunication and compensated for the miscommunication at the end. Trevor Stucky was amazing when it came to background staff not having everything ready to go and pushing them to get things down so we can close faster. Tyler schreckengost was an amazing realtor. He was there from the time we started to the day we signed. He had all our questions answered when we needed them. Overall experience with this company was good and I would have no complaints about them.
K
My husband and I just finished refinancing our mortgage and had a really good experience with this company. Our Mortgage consultant, Greg Schmidt, did a great job of guiding us through the entire process. He was very quick at answering all of my questions and did a good job of keeping in touch while AFC was processing our loan. AFC's web interface is easy to use, the company they used for the appraisal was good, and the notary who came to the house to close out the loan was very punctual and efficient. I definitely recommend using this company for refinancing your mortgage and I won't hesitate to use to them in the future.
C
American financing was one of the easiest refinances I have ever done. Every one kept you up to date what what the status of the process was and what you needed to do. They where able to work around your schedule which was a added bonus.
L
Mike McCone welcomed us to American Financing and was knowledgeable about VA loans. Mike was always a phone call away and available to answer questions about our refinance. He kept us posted every step of the way, he also ensured that all parties involved were taking care of things in a timely manner. Mike knew we wanted to close early and was able to make it happen. Thank you Mike and the American Financing team.
K
Chris kelly is a horrible employee. Was rude and condescending. You people have been Harassing me non stop. I'll be reporting you to better business bureau
R
I just refinanced my home through American Financing and I can not say enough good thing about them. Scoot Mays and his team were great to work with. They kept me in the loop and well informed through the whole process. My closing was smooth and quick, could not plan a better experience.
R
I struggled about what I could write that would effectively communicate my feelings about my experience with American Financing. This is my 2nd Mortgage Refinance with American Financing. Both times I worked with Scott Mays. In the past I could best define my experience with banking & financing as ‘tedious’. BUT American Financing has refined the process to the point that I honestly can’t think of a single improvement that I can suggest. Scott is also a great asset because he is trustworthy! Throughout the process Scott & Kelly Mennnenoh have responded back to me immediately and made me feel that I was valued and important. I have heard it said that people may forget what is said, but they will never forget how you make them feel. American Financing makes me feel good! Sincerely, Ron B. Loveland OH
p
American Financing provided excellent customer service, and gave me a chance to get a mortgage at a good rate. My first contact was Rosanna Layman, who did her best to collect all my financial information, so there would be no qualification issues. Samantha Olin , who worked for the loan processor Shardae Whitaker, phoned me to say any new documentation I submitted had been received. Shardae Whitaker worked to get the final approval completed as speedily as possible. Rosanna wanted me to get this mortgage, kept in touch, and was encouraging.
D
The team was amazing, Keith was super helpful. He kept in touch the whole time, and had answers for everything I had to ask. I am so happy with how easy they made my refinance and they were super friendly people.
S
Jason Vigil is the man you want to have take care of you house refinance!!! Got the job done right the first time and on time!
K
Marcus Brown was amazing from day one of our refinance! He was friendly, positive, and very responsive. He kept us updated the whole time and made the process so much easier. He got the job done when our first refinance company couldn’t. I would highly recommend him. We will be back!
B
Me and my wife worked with Marla and Kay Lynn and they were so amazing to work with. We had a number of credit issues we overcame and they helped guide us through a lot. They communicated with us promptly and we're so friendly . Couldn't be happier as a first time home buyer I would recommend them a thousand times over.
A
American financing is a great company that provides great opportunities and rates to clients. Scott was great, understood my need to communicate electronically, provided updates in a timely manner, followed through to closing. Maurice was a fantastic guy who understood the paperwork and enabled processing of final closing.
R
Just finished up a refinance that went very smoothly. American Financing made the process very easy and quick. They communicated regularly and made sure everything remained on track. Best experience we have had with refinancing/purchasing a property.
C
Dealing with Adam at American Finance was really very easy and pleasant. He answered all our questions and was able to work with us to get us the best deal possible. I would highly recommend American Financing, if you’re interested in reducing your payment/interest rate. Dave and Colleen Darling
M
Jason Creech was excellent in our loan process he gave good customer service he was attentive answer the phone every time we needed to get a hold of him and was extremely helpful. We would definitely go back to American financing in the future!
p
Started on 9/30/2020 , told them to just forget it 1/04/2021. Understand being busy but for refi that still wasn’t complete when I pulled the plug ridiculous! Mike McCone Blake the “processor and Monique Martinez if you hear these names run don’t walk away! You have been warned!
L
My husband and I had a great experience with American Financing. Jason Creech answered all of our questions and was in constant communication with us. He went above and beyond our expectations and I would recommend American Financing and Jason Creech for any home purchase or refinance. Great service from our first phone call until closing!!!
B
This is my second time using American Financing. I once again asked for Tony Wesson and he did a fantastic job talking me through the options and guiding my through the refinancing process. Along with him the mortgage consultant assistant I had was Trisha Pontow and the processor was Savannah Chavez. I would highly recommend this company to do refinancing.
S
My husband and I worked with Alejandro Lopez, Michelle Weingardt and real estate agent Alexa Elliot. All of them were outstanding throughout the entire process. We will always be thankful for all of your help finding and finally purchasing our new home! Thank you all! 😊
S
Scott Mays thank you so much for helping us refinance our home at an amazing low rate. Scott is honest, courteous and professional with his work. He stayed in contact with us weekly throughout the entire process and was honest every step of the way. He got our refinance completed for us in a timely matter... even during the pandemic. We highly recommend using American Financing for any home financing needs. Scott.... THANK YOU AGAIN... and Keep Up The Great Work!! :-)
H
I have now worked with Mike McCone with two refinancing of my home. Mike is very professionally. If you leave a message with him he response quickly and answers any concerns you may have. He walks you thru the closing process and go over the paperwork with you. I would recommend Mike to anyone who wants to finance their home
R
In late August I was shopping around for a VA refi. I was told that i was approved for the refi by almost every lender. My issue was that I could not get straight and complete answers to my questions. I called American Financing and spoke with Scott Mays. He spoke to me in laymen terms and answered my questions so that I understood what he was saying. It was a real pleasure dealing with Scott who returned my emails and phone calls promptly, making this refi experience much less painful than it could have been. American Financing should consider themselves fortunate to have someone like Scott Mays working for them.
C
Robert Bradford is the man! This was a seamless process for me. Mr. Bradford took the time to explain to me (throughout) the steps and details of my refinance. His assistant was also very pleasant and helpful to work with. I would recommend American Financing to anyone in need of their services. A+
R
I had a wonderful experience with American Financing. I only had to speak with the loan originator and the processor throughout the loan process. We did a standard FHA refinance and I was so impressed that we were able to complete the entire process in under 1 month from the first day that I contacted them. They were always very professional and helpful. I can totally see why Glenn Beck and Peyton Manning both endorse them. I would recommend American Financing to anyone looking to refinance their home. They are outstanding!
J
I don't know how many of these I have done, but they are all amazing experiences with American Financing and Scott Mays! We just closed on another refinance, well inside of 30 days from beginning to finish! And we will finally be able to get some big upgrades done! Thanks again for everything and keep up the AWESOME work!
We’re always happy to help customers save money. Great working with you again!
D
We interviewed several different loan companies for the refinance of our home and the staff of American Financing were the most professional, informative, and offered us the best overall program. Their senior loan officer, R. Layman , quickly answered our questions and gave us excellent advice. We always felt that she was working for our benefit and demonstrated amazing patience with us as we are a very senior couple. We highly recommend Ms layman and the entire staff at American Financing.
W
Had a great experience with American Financing and Suzanne Dew. She helped me lower my interest rate on my mortgage and took some cash out for other bills. Would definitely use then again.
C
I had an amazing experience working with American Financing. Ralph Hinshaw and Christina Solomon did a fantastic job working on my file. These two I would say are the best this company has to offer they worked so hard on my file and being a first time home buyer they made the experience so easy! I believe they put my best interests ahead of anything and I believe that they helped me buy my first home with ease. I refuse to work with anyone else in the future if I ever buy another home. I will recommend them to anyone who is looking anywhere in the United States and hopefully they can be helped by Ralph. Ralph was very honest and worked very hard on my file. I believe that I truly couldn’t have asked for a better home buying experience.
T
I recently refinanced my home with American Financing. David and his wonderful staff provided weekly updates, and the ultimate in customer service. It was a pleasure to work with them and I would recommend them to anybody looking for a service-oriented company to work with. They are terrific!
K
This is my second refinance with Tim Allred. Both times the process has been very simple and quick! Tim is honest, straight forward and always made me feel comfortable with the new loan and explained everything clearly. I’ve had two great experiences. Thank you!
G
My experience with American Financing started off with a couple of glitches from my first contact 2/24/2021 and communication issues with the Mortgage Consultant who was initially assigned to assist me when I started to look into a refinancing option, which wasn't a good sign. However, after several attempts, I was able to reach someone in the local office and after explaining my frustration, that person got things back on track with a different Mortgage Consultant (Matt Ehrhart) and his Loan Processor (Alexis Shin). They were efficient and quick to respond to any questions I might have and I especially appreciated being kept updated as each step was either initiated and/or completed, as well as if there was anything that I needed to do too. The documents were initiated 03/04/2021 and as of 04/15/2021 we were reviewing the final disclosures. I've never refinanced an existing mortgage, so this was a good experience. I'd recommend American Financing to anyone and specifically, Matt and Alexis because they were professional, efficient and knowledgeable. Thank you both!
T
So if you want to be ignored and mistreated you should use American Financing. In October I called American Financing company and they sent an email asking for documents to be uploaded and told me on October 24th I would be contacted by Lori Summers at 1pm. I was in fact contacted by Lori Summers at American Financing and she said she couldnt see my documents on her end. She assured me that they will show up and she would call by the end of the week. No call, another week went by no call. Checked on line, no movement in the on line process. So now its the 11th of November haven't heard from anyone! No movement in the online portal. So I call, speak to Lori Summers she tells me they need documents from me to proceed. You could have called, emailed, texted, but no I havent heard from anyone for 3 weeks. Get the documents, email them to her that night. She sends back an email. She will get it right over to process, and call as soon as she hears something back. I look on line there is movement now. Yeah right? No, again I hear nothing for a week and then another week nothing. On line movement has become stagnant, gross! Now its November 24th a whole month no calls from anyone at American Financing. I call them. Speak to Lori Summers she tells me the same thing she told me on the 11th they need these documents. I tell her I sent them to her on the 11th of November via email. She says did you get a letter from the credit company. Keep in mind this is about a dispute on a CC I have that I did not initiate nor did the CC company. So the credit bureau happily removed it. I email it over with a note how much longer is this gonna take it has been a month already. She (Lori) calls me back right away. I will call you at the end of next week (it would have been Dec 3rd) . So I say well you have promised to call two other times and haven't, she assures me she will call. No call, omg really, you cant be serious!! Today the 13th of December I get an email they denied me, why you ask?? Because they can not verify information! Really, what info?? I have a job sent first paycheck and Sept and Oct pay check, I have a bank account, sent them checking and savings statements. I have a 726 credit score, my income to debit ratio is 14% what info?? I called they said they will have Lori call me back. I laughed, said I have heard that before, the rep said I will messsge her and her manager. "She will call you" he said. I started to say ok thank you and he hung up. Wow, glad they aren't my mortgage lender. If I could have given no stars I would have! Customer service is sub par, response time is non existent, and they tell you they will do something and don't! Peyton Manning hope you got paid alot because you attached yourself to a company that can not follow through and has no idea how to score the winning touchdown!!!
D
I worked with Scott Mays to Refi my house. He made the process easy and when I wasn't focused, he made sure I stayed on task. The entire process took about 5-6 weeks from start to close. Will use this org for mortgage needs in the future.
D
Russell Wilson is the best. We've refinanced our home and several and Russell has been fabulous. We got the lowest rate possible. Everyone was helpful. I told them how great their ball point pens were and they brought a box to the store. Above and beyond. Doris Kelley
T
Suzanne Dew did an excellent job of expediting our refinance and making the process really easy. We are happy to get a lower rate and would definitely recommend American Financing.
M
I contacted American Financing for a refinance after hearing about them on the radio. My loan coordinator was William, he is a pro at his job with the patience that a professional organization would have. He kept me informed throughout the process. Great Customer Service.
T
American Financing was a great company to work with! Jason Creech was really helpful and made the process easy.
M
This is an amazing company. Friendly staff and got be the lowest interest rate of all the other companies I contacted. Everyone I worked with had wonderful follow, made sure I understood the process, answered all my questions. This was the easiest refi we have ever done. I will definitely be referring this company to my friends. Thanks American Financing!!!
R
I just closed on a refinancing loan through American Financing. It was not just a painless experience, it was actually an enjoyable experience. David Smith was my loan officer and he was fantastic. The level of customer service was beyond 5 stars. David explained exactly what was going to happen and he and the rest of the crew at American Financing kept me well informed throughout the process. I highly recommend American Financing.
A
Fantastic experience, refinance took a few weeks and Jaime was on point throughout the whole process. Jaime answered just every phone call and all the questions I had.
S
American Financing and David Clark are the best!! 2nd time I have used them and they always come through for me. Will not use any other Company to do my refinancing.....They are always quick and productive. Thanks again for making it happen!!
D
I had the best experience with American Financing refinancing my mortgage. I had used another company with my last refinance and American financing blew them out the water. My Agent Denis White was in constant contact with me & answered all my questions within 24 hrs!!! Every person I spoke to up until I actually closed were amazing and helpful. Incredibly pleased with American Financing!!
T
Our cash out refi was easy, fast and Brandon Kelly and Heather Lorber were super helpful. The whole process took half the time and we got a half a point better rate than the banks I was talking with. Contact Brandon at American finance and you can't go wrong.
J
I enjoyed working with Hank and Jordan they were a great team, holding my hand through the whole process from start to finish. Hank would take my calls even after hours. That is treating a customer right. Jordan was very knowledgeable and was able to answer all my questions. Great job guys!!!
L
Always was a pleasure to work with Elijah and Eva. They both made the process practically pain free. I would recommend American Financing and especially Elijah and Eva!
Such wonderful words! Thank you kindly for your business and for referring friends/family!
T
I heard of AFC from their radio add on the Buck Sexton and Clay Travis show. These are the guys who took over for our beloved Rush Limbaugh. They were touring how great AFC was. So I gave them a try. I've refinanced before and this was by far the best experience doing a Refi I've had. Greg LaPointe and Raymond Ocana handled it all. Couldn't be happier. I close tomorrow! Thanks AFC and Greg and Ray!
J
This was such an easy process. Brandon Kelly was my mortgage consultant and he was awesome. The whole process took 3 1/2 weeks. I would definitely recommend them to friends and family.
D
I was very impressed with the service and professionalism of the company. It was a very pain free process. Brandon Kelly and his crew took very good care of me. Maria would call me once/twice a week to update me on the process. They were able to get my rate dropped by 2%!! I would recommend them to anyone. Thankyou guys and gals for your service.
M
Have used American Financing in the past and it has been a good experience each time. Our processor, Adam Taylor, did a great job of communicating with us and ensuring that all of our documents were in order. It was also a pleasure to work with Tony Wesson, our consultant. He worked with us to find us the exact rates we were looking for. Will use this company again in the future.
R
Marcelo, our financial consult, was extremely helpful and very personable. We had a great experience with American Financing.
L
My experience with the loan consultant Alexander Freeman was outstanding. He was always attentive to my needs and answered every question I had. He has nearly always available by phone on his direct line. The loan processor Lorraine Marquez was extremely helpful an all ways. She was very patient when I was having trouble uploading a certain document. She walked me through what to do and was always available when I called. They closed my loan in a timely manner without any problems. Thank you American Financing.
C
I had a very good experience with American Financing. Adam & Michelle kept in touch weekly, answered all questions, and made sure I was informed with every step. The process took a little longer than I would have anticipated, but with the low interest rates, a lot of people are refinancing right now. All the people who interacted with me were friendly and knowledgeable and made the process comfortable. Highly recommend both the company and Adam & Michelle.
F
The staff was in constant contact with us throughout the entire process. Emily and Carli were always available to answer any questions and kept us up to date with the progress of our mortgage application. I would highly recommend American Financing to others.
P
American Financing made refinancing easy and Brandon and the rest of the team were so pleasant and honest. Our closing costs actually turned out to be less than what was estimated and the closing costs were considerably less than if we had refinanced with the bank who had been holding our mortgage. Brandon was terrific at answering our questions and we were kept informed as to the progress every step of the way.
S
I have had the privilege of working with American Financing, first when I bought my first home and now for a refinance. In the first instance I had been trying to buy a home for many years. My first person I worked with at American Financing, Amber Patnode demystified the whole home buying process and I was able to purchase my home. Then Scott Mays (who was so helpful and professional) who got me through a refinance of my home with awesome lower rates. Also to Paul Reyes for keeping me informed of every update. I absolutely love American Financing and I would recommend them to any and every one.
J
Ray was excellent to work with. The entire process was fast and friendly. Thank you Ray!
V
We had the most patient and thoughtful and thorough loan advisor helping us as we’re not skilled with gathering all of paperwork to the portal for a refi. Ryan Howell was awesome to walk us through every step of the way with our refinancing of our property. I highly recommend using Ryan specifically and using American Financing.
R
All Star service from start to finish. After being given the run around with another mortgage company American Financing, stepped in and took care of our refinancing in a fast and accurate manner. Tony Wesson our mortgage consultant gets the MVP of all MVP’s. Tony delivered over and above what we asked and he was able to secure the loan in the range that my wife and I wanted. American provided weekly follow ups, multilevel support team, and a fast onboarding process. If you’re looking for a company that is honest, and will deliver what they said they will, then American Financial is the mortgage company for you. Tony thanks again for all of your support and going the extra mile!!
N
Raul Joseph did a great job & very patiently explained the process. He was always quick to answer my questions by email & phone call. Nicole Epps the processor was also very helpful in very promptly keeping me updated on the status of the loan and any additional documentation needed. This refinance will save me a lot of money & help me pay the mortgage off sooner. I’m so glad I did this through American Financing. They really went out of their way to help me and give a better deal than competing companies.
S
Had a great experience with AF and Emily Griffith helped us navigate a difficult loan. We had a hard time refinancing a “shouse” we built on a large ranch. After a little effort and the proper required acreage, we locked in a spectacular rate for 15 years. We were in a 30 year adjustable before. The peace of mind of locking a rate and closing is so worth the effort!
R
Mike McCone took good care of us while we were refinancing our house. We were informed every step of the way as to how the loan was progressing. I would use American Financing again to refinance or a new purchase. I will also recommend them to anyone I know who is looking for a new home loan.
K
Jason Creech is a fantastic loan agent! Very pleased with his work.
C
I started the refi process in February 2021. Initially things started well. My consultant, Ignacio Gomez, was very helpful, and professional. They quoted me a very good rate, and I was on board. They did a great job keeping me apprised on the status of the loan process. However, two and a half months later, the loan was still in underwriting. Turns out they hadn’t locked in my rate, and so now instead of the 2.62% I was quoted it went up to 2.99%. Now I’m not happy, but I’ve been with it so far and didn’t want to start all over with another company. The loan processors are now asking me for financial information which I had previously provided to them. This happened a couple of times. Now things are dragging out, so I’m reaching out to my consultant. This same consultant who was so helpful and professional in the beginning is now not returning my phone calls or emails. I sent multiple emails and phone calls asking for updates, never getting a response back. Yesterday I call the company to get information as to the status of my loan. Was routed to my consultant...goes to his voice mail of course. I called back and asked to get in contact with someone else. This new advisor was very helpful and promised to get to the bottom of it. Today I get a phone call from my initial consultant, Ignacio. The guy gets on the phone, fake coughing and acting like he is sick. Says he hasn’t been able to respond because of “health issues”. Okay, if that’s the case, why not have another consultant fill in for you? Why can’t you have the courtesy to at least send me an email? Two weeks ago when he spoke to me on the phone he was perfectly healthy when told me he would update me the following morning. I hadn’t heard from him since, despite the fact that on his voice mail he promises to respond within 24 hours. There is simply no excuse not to respond to a customer for two weeks. I sent multiple emails and left multiple voice mail messages, all of which went unanswered. This company wasted three months of my time. So frustrating. I would definitely not recommend this company.
T
Michael Caldwell and Lorraine Marquez were a pleasure to work with. They made the process seamless and easier than imagined.
C
Greg L. and Debbie L made the process simple and fast. We closed within two weeks without any hassle. Love working with you!!!
D
I would never again use American Financing, nor would I recommend them to anyone for any reason. They took a very simple (approved) refinance and turned it into one of the worst business experiences I have ever had. I was on board with their up to 75-days from start to finish, but was not ok with 220+ days and more excuses than apologies. In fact, they really never apologized, just rushed around and finally got the deal ready to close AFTER I escalated my complaint through the ranks. Very unprofessional and borderline unethical. Do your homework and don't listen to the national ads from big named radio and television personalities. This company will most likely disappoint you....
G
I just want to say a big thank you to Scott Mays for helping us with our refi, Scott has always been tremendous help every time we refinanced with him.
J
Went through American Financing for my initial mortgage, which was very pain-free and on my own time. Have to highlight them now because they helped us with our recent refinancing. Have to give a shout-out to Scott Mays who was our Mortgage Consultant. We tried starting the process in July, but we had to get some details in order, to which he told us to contact him as soon as everything was good. When that was the case, we contacted him again and true to his word, he got to work right away. From then on, he made sure to keep us updated and gave us constant notes that they were still working on things on their end. Sometimes it can be a bit stressful waiting for a closing date, given the amount of work upfront. Scott really helped us feel seen and heard throughout the process. Overall, I enjoy working with American Financing and look forward to going to them first for our future needs!
J
Marcus Brown with American Financing made refinancing our home a breeze. He was efficient, professional and his communication was solid. We highly recommend!
S
Just closed on our home with American Financing. I heard about them through The Blaze and decided to give them a try. They were fantastic! We were assigned a whole team to take care of us. Lisa, Kevin, Jonathan, and Christina were amazingly helpful. Great communication all around and above that- a great interest rate to boot- 2.75%!!
T
I think most of us can say that buying a home or refinancing can be a very stressful process and we hesitated to even start the process. But we wanted to take advantage of the current low mortgage rate so we moved forward and made decision with American Financing to refinance. We expect great service when we shop for cars and other services and mortgage companies are not any different. I was very, very impressed with the process workflow from beginning to end. It was a smooth handover to each team member that started from my first call and conversation with Vincent who is the mortgage consultant to Debbie, who was our Processor to the scheduler who scheduled the close and communicated the process was exemplary. And though a few minor hiccups did occur, the teamwork and knowledge the team had to quickly find resolution was also exemplary and we closed on time. Thank you American Financing for job well done. We really appreciate it.
A
Our mortgage consultant, Walter Baietti, went above and beyond to make sure that our refinance went smoothly! I would recommend American Financing to anyone looking for a mortgage or refinance!!
R
I would recommend American Financing to anyone who is looking to re-finance their home. Tony Wesson did a great job making the process easy and painless.
S
American Financing just completed our home refinance. The process was smooth and although this processing is taking a little longer than usual due to volume, they kept us informed of the status weekly. They communicated with us regarding all documents needed to compete the process timely. They found us a great rate and we are truly saving a lot of money, as promised in their ads. Our processor, Ben Johnson, is very knowledgeable and took the time to answer all my questions.
B
I recently did a refi with American Financing and it was the easiest process from start to finish I’ve ever experienced. I worked with Tony Wesson and he was outstanding! I really felt like he had my best interest at heart. This is a great company and I would recommend to anyone. Thanks American Finacing.
S
Alexandra Spollen was a great help! Alexandra answered all my questions quickly and was very friendly. Was a great experience all around and would suggest them for anyone looking to refinance.
D
We had an excellent experience working with John Hazel and Maura Manning at American Financing. The customer service was the best we've ever had dealing with a mortgage lender. They explained everything and answered all of our questions. They worked with us to get us the best interest rate we could find, beating three other mortgage lenders offers and American Financing kept the closing costs reasonable. They closed the loan quickly and using the portal to sign all of our documents was great and an easy task. I highly recommend using American Financing for your mortgage needs.
s
Alexandra Spollen at American Financing, helped us through the entire loan process. We were contacted weekly to see if we had any questions and were well informed of everything that was going on. Whenever we called or emailed Alexandra she would always get back to us right away. We highly recommend American Financing and would strongly recommend using Alexandra to help you with your loan!
J
This was an easy process. Everyone was very nice and informative. I received phone calls and emails from staff that was working on my refinance. They kept me up to date on what was going on and next steps. Sometimes they just called to see if I had any questions and check up on me. Everyone was nice and helpful. I will suggest Tommy and his team to my family and friends. THANK YOU!
R
Recently closed with American Financing and can't say enough about the service we received from this company. This is actually our second refinance with them, we went back based on our first stellar experience. Nick and Andrea were the definition of professional, polite, responsive, and effective. They answered all of our questions quickly and completely, and made the process as simple and painless as it could possibly be. We will definitely call them again in the future for all of our mortgage lending needs.
J
My experience with American Financing was great. Benjamin Johnston was hands down the best Mortgage Consultant we've talked/worked with. He was knowledgeable, available, and even reviewed multiple competitive offers with us to explain the pros and cons of each offer. He went above and beyond to earn our business. He was the main reason we chose to go with American Financing. Couple of other quick facts; we closed in 62 days (was quoted 60), they contacted me weekly to update me on my loan process, rates and fees were more competitive than most (some lenders had lower rates with higher fees and some higher rates with lower fees). We were able to work/negotiate the best rate and fee for our particular needs and Ben helped us get there.
A
I recently refinanced my home with American Financing. Marcus Brown, my mortgage consultant, walked me through the complete process and kept me informed. He treated me with respect, answered all of my questions, and provided 5 star service. Actually the refinancing was very easy to complete. Thanks so much.
A
We decided to refinance our VA loan. American Financing was great. They kept in contact with us, worked our loan information and ran the numbers as soon as we uploaded new documents. The team, Ralph Hinshaw, Rachel Aloi, and Rachel Rankin did everything they could to ensure us that we were taken care of. Even though everyone is going through hard times with the pandemic, we felt like valued customers the whole process. They contacted us often and always answered any questions we had. We would use them again, and will definitely recommend them to anyone looking for a mortgage or refinance.
S
I am extremely pleased with my decision to refinance through American Financing. I had the pleasure of working with Doug Longoria, who was exceptionally knowledgeable and made refinancing easy and simple. He guided me through the whole process from start to finish. I would highly recommend you call Doug and American Financing to see what they can do for you.
S
Was quick and extremely simply. Hank returned calls to our questions and simple add ons as we went through the process as the explained it would possibly have. Great job and THANK YOU
D
Hearing their ads on the radio, I gave this company a try after 3 other companies could not meet the requirements I wanted for my refi. After speaking with Umed from American Financing he assured me every one of my requests could be fulfilled. Even with requiring an appraisal, the entire process went so smooth. American Financing should consider themselves lucky to have such a good employee in Umed. Him and his team of assistants were so efficient, communicated very well, and had the whole process done before the estimated clear to close. I will be recommending anyone to this company who needs to finance a home or refinance their current loan. 5 stars all the way. Once again THANK YOU UMED!!
C
Suzanne Dew is wonderful to work with when you are seeking a mortgage consultant with American Financing. She is friendly, very knowledgeable and was extremely helpful during my refinancing process. I would highly recommend her for your financing needs!
T
We applied for a refinance for our mortgage through American Financing. They were excellent in keeping us informed during the whole process. Closing went very smoothly. We got a fantastic rate (much better then any other institution we looked at). I would highly recommend American Financing to anyone looking to get a mortgage.
S
I contacted American Financing after hearing about them so much on the Glenn Beck show. I already had a really good interest rate on both my homes, so I didn't know if I could qualify for much lower. But I worked with Greg Schmidt, all remotely, and he was able to secure for me the lowest rates available for the type of homes I own. The process was very smooth. There was a lot of communication throughout the whole thing. And I'll be saving even more money every month, than I was before. I would totally recommend this company.
S
I had a very much not too painful experience refinancing my home. I had hoped for a better rate, but frankly my credit is average and my debt to income ratio is kind of high. I still reduced my rate by .75%. Alexandra Spollen and a team working with her made it easy.
D
I heard about American Finance while listening to the Glenn Beck show on KEIB in Los Angeles. I am glad I contacted American Finance. I dealt with Jaime Carreno and Debbie Lajeunesse throughout the process. They kept us updated and the process was extremely quick. I would deal with American Finance and recommend to my family and friends. Thank you again Jaime & Debbie Dennis Leonard
B
We recently refinanced our home, we dealt with Emily Griffith, she was outstanding!! She was very informative, responsive! My wife and would most definitely contact Emily and American Financing in the future!!!
L
My husband and I have done two real estate transactions with Marcus Brown, a refinance and a purchase. Both times he has been incredibly professional and knowledgeable. I would highly recommend Marcus Brown and American Financing to everyone.
L
Matthew Ehrhart is the the most uneducated and inexperienced lending professional I have ever dealt with personally OR professionally. He only has his paycheck in mind, and couldn’t careless about his clients. Matthew strung us along for MONTHS! We were waiting on business taxes. He saw ALL other documents including past employment which shows we have only had our business 1.5 years hence only 1 year of tax return. We were up front and explained the scenario and were trusting his expertise because he “assured us”. Then, once we get them, he blows us off with no response for a week. We had to get ahold of him multiple times to even check the status of what was going on the whole process. He KNOWS you need 2 years of businesses taxes if self employed and he stung us along the WHOLE time! He said it wasn’t an issue. Didn’t even bother to let us know we wouldn’t be able to make it work once when our loan moved to the next step. He literally said “you don’t know what you don’t know” line which just shows his lack of customer service and knowledge. Find a professional who values you. We feel lied to to and led on. It’s clear we never met requirement and you should have the integrity to upfront.
J
I've refinanced twice with American Financing and both times were great experiences. This last time I worked with Tony Wesson and Karen. They were amazing and really handled everything perfectly. A few things came up and they got us through it. Got to closing very quick and always enjoy having them come to me to sign everything, always a plus. Thanks for all the hard work, it didn't feel like I did anything but sign. Update 2019 - Just Refinanced again with American Financing and it went amazingly smooth. Tony Wesson and the team at American Financing did a great job handling my refinance to get me a lower rate. I barely had to do anything as they took care of everything including any questions or concerns I had. I recommend to everyone to give them a look as they've been outstanding each time I've worked with them.
Thanks for sharing your story and for choosing American Financing for your mortgage needs. We appreciate your review!
C
My experience with an American Finance agent was exceptional. I came to them after getting a run around from another company and it was the best choice. I was very pleased with the service I've received. Russel Wilson was understanding, thorough, prompt, and professional. My overall experience was excellent. He took the time to understand my needs to refinance my home. Everything was done a timely manner and with Care.
Thanks for the kind words. We appreciate you choosing American Financing!
L
My experience with this company was painless. I worked with Tony Wesson, Katy Olsen and Candace Seymour. Great team! Refinance moved along just as promised. I could not be happier with my decision to use this company and would recommend them to my friends and family. Thank You!
D
After hearing Glenn Beck recommend American Financing on his show my wife and I decided to give them a try, what a great decision that was. We worked with Alan Dawson who was absolutely perfect for us to work with. Alan took his time to explain everything to us, and was patient with us when we had to call him. Alan is very knowledgeable on everything that we needed and answers to all of our questions. Couldn't be happier with our experience. We also need to give a Big Thank You to Brooklyn Valenzuela who is Alan Dawson Assistant, she was truly helpful in keeping us updated on the process and making sure that we had received all of our documents. Brooklyn called us weekly and each time made sure to ask if we had any questions she could answer or have Alan answer. Brooklyn went out of her way to put our minds at ease through this process.
J
This place is a joke. I am day 58, was not only preliminarily approved, I was emailed with a closing date and time. That time came and went, no one showed up. Spent a significant amount of time trying to reach the broker, the processor, had to call the office, because the voice mail system on all their phones would play their message - then hang up on you. Then a "supervisor" called and i wasn't cleared to close. From there it was a mess, and at this time I missed an opportunity worth $1300.00 and their response was "sorry, but...". Then to top it off, they changed the requirements and told me I now can't close. They wasted my time, energy, and points from my credit score. This company left a friend of mine in limbo for weeks with a purchase. My recommendation is not to use them.
M
This was my 2nd refi with Scott Mays and he was just as awesome as he was on my 1st refi. I really can't recommend him & American Financing enough. He was always a pleasure to deal with. Anytime I had a question and no matter how many I had he always got back to me quickly. If you need an awesome reliable mortgage consultant do yourself a favor & hit up Scott Mays at American Financing.
M
A BIG thank you to the team at American Financing for providing me with exceptional customer service on a home refinance loan. I got the pleasure to work with the sales manager, Sami Kahale and his team Jeff Ernstberger and Carli Lubbe. Going thru a refinance can be very stressful and confusing but thanks to Sami and his team they made the process very smooth and easy. Sami took the time to walk me thru a secure portal that was customized for me personally which was an easy way to upload and organize the required documents. Jeff did an excellent job processing my loan as it was not a straightforward loan and it required some special handling. Carli stayed in constant communication as she provided me with updates and progress throughout the entire process. Thank you Sami, Jeff and Carli for doing an outstanding job, I truly appreciate it.
B
To who it may concern, Greg and Debbie helped me with my refinancing and both did a fantastic job on getting things done. The communication was the best part. They both notified me with the information that I needed to get this done. I will be a repeat Coustomer with American financing because of them. Thank you so much Brad Feinstein. Ps I will refer your company to everybody..😃😃😃😃
F
I was very pleased with the professionalism displayed by Mike McCone with American Financing. He continually kept me updated on the progress and made submitting documents as painless as possible. He worked diligently to get my loan closed in a timely manner. I was very pleased with the entire process. Thank you Mike.
R
Suzanne Dew and the team at American Finance were professional and helpful, and the whole process went fairly quickly. Thanks very much!
B
My experience with American financing has been one of excellent quality and very professional. Tony Watson has been extremely helpful in every step of the process, and especially with me as an individual. It was very patient in gathering the information needed to process the loan giving me step-by-step instructions as to what documents I needed and how make them available to him. Not only was he extremely helpful and considerate, but Katie is assistant was invaluable in assisting me in several situations. American financing in my opinion is one of the most professional and accommodating organizations with whom I have ever worked. The individuals doing the property assessment were as efficient and refreshing as any I have ever seen. The closing was done very proficiently by Tawni Finnerty was handled with great efficiency as well. There is no doubt that I will recommend American financing and especially Tony and his excellence to my friends and colleagues. William F. Pfeiffer, PhD.
D
Refinancing in 2020 was certainly an experience. Fortunately, American Financing and my mortgage consultant Scott Liliberte were very supportive in getting this refi accomplished. Scott was patient and kind through the whole experience. I appreciated the time he spent answering any and all questions. This was very helpful. He never lost sight of the benefits of making it to closing and I truly appreciated his constant effort.
j
Joseph (Hank) Metzger was phenomenal. He made what was an overwhelming task for me very simple. His help and responses were always IMMEDIATE, night or day. He was able to alter anything I needed altered at a minute's notice and was full of good advice along the way. I am extremely pleased with the excellent customer service he provided throughout the entire process of refinancing my home. He was truly an advocate for me. Sally Dominguez also worked hard behind the scenes to help the refinance go through and was very helpful. Update Sept 2020: This is the second time in a row that I have refinanced through American Financing Corporation. Hank and his team (Sally & Jennifer) were my helpers both times. I have yet to find any other company that is so helpful and responsive to my mortgage needs. Not only do they offer some of the best rates, but they work hard to help you get the loan approved and then closed in a timely manner. They have helped me when other companies have not. In the future, I don't think I will even bother doing much mortgage shopping. Hank and his team at American Financing Corp are really hard to beat! They are absolutely a cut above, and very generous and kind with their time.
Thank you for taking the time to share your experience. We’re glad we could help!
T
American Financing was great to work with. My Mortgage Consultant Matthew Ehrhart got me into a better loan with a great rate. The whole process was very easy and straight forward.
A
Refinanced with American financial, they were prompt in getting back to me with answers! I appreciated that, especially because it took a little longer to complete the process. We stared in early January and closed by mid March. Maybe quicker turnaround on normal occasion but being in a pandemic I guess it made things a little slower! Great communication, and they gave us a great quote without a problem.
T
My experience working with American Financing and my consultant John Hazel has been great! He walked me through my refinance every step of the way and was very open to answering all of my questions. His knowledge and professionalism was stellar and he made all of this very easy and fast. I closed within a two weeks of my first phone call and I am very happy with the customer service he provided, as well as that of Nancy Jefferson, my loan processor. I was skeptical at first about calling American Financing, but because I hear about them on the radio all the time, I thought I would give them a call and see what they had to offer. I didn’t know how the process was going to go or what to expect? I was very surprised at how quick they could get the ball rolling and how fast I was going to be able to close on my refinance. I would highly recommend American Financing and John Hazel for all of your mortgage needs. They provide great service and I am very happy with my new loan and the money I will be saving!
Thanks for sharing your story and for choosing American Financing for your mortgage needs. We appreciate your review!
A
I am leaving a very negative review as my experience with American Finance was not good. I was told they could help me and I believed them. I was asked to give them the required documents even thou I had already told them my credit score was low. They still told me they could help so I agreed to give them all my information. Once I did I was told I had a meeting scheduled for the following Monday. Well Monday came and I waited all day for the call which never came. The following day I decided to give them a call and was told my credit was to low and it needed to be 640 score. Not only did give me hope of getting a loan but also wasted my time and pulled my credit which also negatively impacted it. So I do not recommend them as a company to use they don’t care how they treat people.
B
I've had experience working with American Financing in the past. They always strive to provide good service. I recently refinanced and contacted American Financing again. I worked with David Clark and Denise Schaffino who were both professional and did a great job. David contacted me during what I thought was after hours to simply return a phone call and then later to follow up and see how the closing went. I really enjoyed working with David Clark. He went above and beyond and did a great job working with me. I would highly recommend David and his team!
Thanks for choosing American Financing again. We appreciate the continued opportunity to work with you!
B
Mike McCone and his team made this one of the best and smoothest transaction my husband and I have ever been involved in. We were informed every step of the way and received weekly phone calls to update our loan progress. Will definitely use again and recommend to our friends and family.
B
We are return customers to American Financing. Katy Morris is absolutely the best!! Katy kept us informed throughout the financing process, and advised us when any information was need from us to complete the process. Katy is friendly, professional, and is genuinely concerned for her customers needs. We can not say enough good about Katy and the entire American Financing team. Thank you, Katy!
C
I am very sorry to say American Financing has gone way down hill. I used them back in 2014 to get a better interest rate and it was a wonderful experience. However this time was not like that. The communication between my loan advisor were very lacking. It took over 3 months to close a refinance. Seriously 3 months is Unacceptable. The underwriter made me call my current lender 2 times for the exact same information. I had to jump through so many hoops for the underwriter. I Had to tell him he had a week to close my loan or I was going elsewhere. That finally put them into gear to close. I would not recommend American financing.
B
I bought my home with another mortgage company in 2018, and refinanced with the same company in 2020. Called American Financing in 2021and their rates and credits sounded amazing, but it was all too good to be true. I finished all my paperwork, but their negligence cost me thousands as rates went up. After weeks of unreturned voicemails and emails, and talking to a plethora of people on their mainline, I went with another company. I cannot stress enough how much I would recommend staying away.
R
This was my second time using American financing. The first time went really well. This time however not so good. We started the refi in January it was not finished until April. My contact with the loan officer was very one-sided he would not return my calls or emails but if my wife called the 800 number he would return her calls. His assistant would always call after I spoke to him without the updated information and create more of a headache. Every time I spoke to the loan officer I kept getting a different date or a different answer to whatever the question was or when we would close. I asked them to pay off my vehicle and a couple of credit cards they said they would take care of it but they were too busy to bother to call me for account information so they fedexed me to check so that I had to send them off and pay to overnight them. I will not use them again. I will not recommend them to anybody.
R
We decided to refinance for the great rate. Mike McCone and Adam Taylor at American financing were very helpful and found a program and rate that worked great for us. Both were always very responsive to both emails and phone calls.
C
We have worked with American Financing a few times before and they have always been great. This time we worked with Scott Mays who was terrific. He kept us in the loop through the whole process, was very helpful with all our questions and saved us money refinancing to a lower rate. Thank you Scott!
L
Trevor Stucky and his team were great to work with for our refinance. We truly appreciated the quick responses to our questions and the weekly updates. We would highly recommend American Financing and Trevor Stucky for their mortgage needs.
R
My experience with American Financing was exceptional. Mike McCone help us to get our loan done and Mike was there to answer all my questions. He let us know through the process where we were at in the process of our loan or what we need to get the job done. He did a great job!
H
Brian Jensen was fantastic in helping with my refinance. He was clear, up front, honest, and stayed in constant communication the entire time. He set great expectations and worked very hard to make my experience great in addition to helping my family save money. Thank you Brian!
D
Brandon Kelly did very well jumping in to finish for someone who left the company halfway through our process. He answered all questions and stayed communicative until we didn't need him anymore .
L
Scott Mays was great to work with! I called him several times with questions and clarifications and he was always quick to respond and very knowledgeable. He helped the process go very smoothly. Thank you!
R
My husband and I have had a great experience refinancing our home through American Financing. For years we were told we couldn't refinance even though our credit scores are great. Finally we contacted American Financing. We worked with Jeffrey and Alicia. Not only did They let us know we could refinance but They made the process so easy. They were fantastic. They were always available, easy to talk to, explained things thoroughly, were always patient in answering our many questions, and the list goes on. I would recommend this company and specifically Jeffrey and Alicia to anyone.
Thanks for the kind words. We appreciate you choosing American Financing!
M
Thank you to Scott May for getting the job done in a professional and timely manner! Keep up the great work👍
K
Working with American Financing on my refinancing, was an amazing experience. John Winters is one of the most efficient and professional people that I have a worked with. He's kind,and very thorough. Anyone would be lucky to do business with him. I couldn't be more satisfied with my experience. Thank You so much.
R
Wow! What can I say. American Financing has some awesome people. Shout out to David Hans, Senior loan guy! Way to make things happen and really really taking care of me. You da Man! Candice Goins! Wow! What a processor! Amazing! Kept me in the loop, helped me through the whole process and had me from under contract to clear to close in 2 1/2 weeks. Wow! Just Wow! What a team! Varsity Team! Highly recommended! I have purchased 3 homes through American Finance and outcomes like this is why! I close on my new home in 3 days
M
My husband and I just bought our first home with American Financing. We worked with John Winters through the whole process and it was a great experience! We were so nervous going into this, but John was great at explaining everything and we always knew if we had any questions then we could call him. John explained everything very well and was great at answering the phone and returning calls. From start to finish our experience with John and the American Financing team was nothing short of amazing. We definitely recommend this company for all your mortgage needs!
So nice to hear that you had an enjoyable experience. Congrats on becoming a homeowner!
A
American Financing’s Jeremy Troutt is Fantastic!!! He goes above and beyond to ensure smooth, accurate and complete processing of your loan! He has an excellent team behind him with his assistant Danielle. Great communication with updates on how the loan was progressing. We so appreciated all their efforts on our behalf! Outstanding! If we could give 10 Stars ⭐️ We would!
D
I am very happy with my experience with American Financing. Everyone I came in contact was very professional and easy to work with One person stands out. A big thank you to Scott Mays! Scott was amazing throughout the whole process. I know how hard it is to keep up with so many clients but the way he did his job I felt like I was his only client and I appreciated it greatly! He always answered my questions in a professional and more than a timely manner. Scott Mays is a name to remember.
Thanks for the kind words. We appreciate you choosing American Financing!
S
American Financing is great! The whole process was easy. Everyone was very professional, helpful, and super quick to respond. Props to the whole crew who helped us get a new home! Lindsey Johns, Cameron Wood, and Candice Goins! You are all fantastic and amazing people!!!
T
American Financing was awesome. David Clark was our mortgage consultant and was absolutely fantastic. He stayed in touch and kept us updated throughout the entire process , which was very short. I would definitely recommend these guys to my friends and family and will definitely do business with them again when the time comes. I've been though multiple mortgage processes and this was by far the quickest and most painless. Thanks again, David!
Such wonderful words! Thank you kindly for your business and for referring friends/family!
T
For the past few years, I have heard American Financing advertisements on the Mark Levin radio program broadcast on WABC in the NYC Metro area. Recently, my wife and I decided the time was finally right for us to refinance our mortgage, and we chose to work with American Financing. Our mortgage consultant was Eric Freiboth and our loan processor was Blake Amador. They both did a great job with our refi. We primarily dealt with Eric, and he was readily available, always cordial, patient, and most importantly, very knowledgable about the entire mortgage refinancing process. We give high marks to American Financing and their representatives. We are quite satisfied that we chose American Financing to assist us with this transaction, and we would strongly recommend them to anyone else considering their own mortgage options.
A
Marcus Brown was FANTASTIC!! Such a smooth, fast and easy process! His whole team was great. Kept in touch all through the process with updates and status!! I highly recommend Marcus and his team! You’ll have a great experience!
z
Stay Clear, They lure you in with a good interest rate , than they don't lock you in and then it takes months and months to close. Only to find out when you are approved your rate has skyrocketed and they don't care. I find this very deceptive and American Financing has cost me the ability to take advantage of the great rates I was qualified for in January 2021 when I applied with great credit only to be lucky to get 3.5% now. I paid extra to have my taxes rushed, and now I am at a huge loss! Weekly calls were worthless, they tell you you are still waiting, no news and they won't answer any questions. They don't call you back right away, and they leave you hanging. I will never even entertain the idea of applying for a loan with them ever again! Worst Experience ever and now I have the pleasure of paying for this mistake for the next 30 years because they can't get anything done in a reasonable amount of time, and refuse to honor the rate on my estimate when I applied at the beginning of the year.
A
Great company excellent people! Working with Buck and all the others was painless and enjoyable, answered all questions and were very professional. Would not work with anyone else.
L
I cant stress enough how much Joseph Podwika helped me. I had a mortgage through Loan Depot. I went to refinance with them and after 5 months they had barely moved the process forward. I then contact Jospeh and American Financing. They completed my refi so fast it made me dizzy. And they were very communicative and gave great customer service. HIGHLY recommend them.
M
American Financing was great to work with. Emily helped us through the entire process start to finish. We were always kept updated on all the steps. There were no surprises. Great experience!!
L
America Financing is an amazing company to get a mortgage through. The process is so easy, from the application to uploading documents. Candice and Cameron were always available if I had any questions and they kept me well updated on the process from start to finish. I would reccomend this company to anyone looking to refinance or aquire a new mortgage.
L
So, this was our second experience with American Financing, and they just keep getting better. We applied for a refinance and worked with Elijah Sedberry, who is not even in their Refinance section, but we asked for him because he was so awesome when our daughter purchased her first home a year ago. They allowed him help us. Elijah makes you feel like you are his only client, all the time. Jamie Sherman, was assigned as our processor and he too was just perfect. Both men were professional, positive and attentive the whole time. We have refinanced and purchased homes with other companies before. Never, have we experienced service like this. I can't say enough good things about the people at American Financing. Thanks so much guys, you are the best! We would not use any other company. Try them for your home purchase or refinancing needs. We're sure, you won't be disappointed, in fact, you just may be amazed.
Thanks for sharing your story and for choosing American Financing for your mortgage needs. We appreciate your review!
D
Nick Lord and the rest of the loan officers at American Financing are very professional and put the needs of their clients first. Nick worked above and beyond to keep us informed of every step of the process, and extremely patient and accommodating when we made changes after we began the process. He responds to his emails and calls promptly and we felt very comfortable working with him. We commend him for his outstanding job and professionalism. Thank you Nick, and American Finance for helping us achieve our real estate goal.
T
Our refinance with American Financing was smooth as silk. Absolutely flawless and hassle free. This was the seventh time I have financed a house and it was by far the easiest. Our mortgage consultant Brandon Porchea and our loan processor Jennifer John-Crenshaw were both wonderful to work with. The whole team at American kept me up to date throughout the process. My wife and I were so impressed that we have recommended American Financing to several of our neighbors and friends. American was recommended to me by one of my co-workers.
Thanks for sharing your story and for choosing American Financing for your mortgage needs. We appreciate your review!
K
I worked with Jaime Carreno, mortgage consultant and Charlotte Boles, loan professor to refinance my home. They were great to work with and very knowledgeable. They made refinancing easy. I would recommend them if you are looking to refinance. Karla Kelly
J
We decided to refinance our home to secure a lower interest rate. Our goals were met and we are extremely pleased! Our Mortgage Consultant, David Robertson, was very helpful and courteous. He explained our options and made certain we were informed every step of the way. His assistant Katy Olsen contacted us each week to update us on our progress and answer any questions. Kudos to our processor Ranesha Eady as well! Closing was quick and easy. The gentleman who was our notary answered every question and made the process a pleasure. If you are seeking a loan or refi, start here!
B
Emily from American Financing was fantastic to work with. Refinancing took a while but it was great to get weekly updates of where we were in the process. We were given different finance options of cash out and term and picked the one that was right for us. The rate that we got was fantastic! Thank you Emily and American Financing!
D
Our mortgage consultant, Trevor Stucky was with us from the beginning to the end. He was available every time we needed guidance. We were clear to close in less than seven weeks. We lowered our interest rate by more than one percent. A BIG THANKS goes to Trevor and Mariah Edgar (MC assistant) as well as our processor, Anastasia Weber. Well done!
T
We were extremely happy with American Financing throughout the entire refinance process. Our mortgage consultant, Scott Mays, was incredibly easy to work with and responded to any and all questions and concerns quickly. He even worked with us on our closing date, which made our lives much easier. We will definitely be recommending American Financing to everyone we know considering a refinance or buying a house. Thank you Scott!
Such wonderful words! Thank you kindly for your business and for referring friends/family!
S
I have to say that this is our second refinance experience with American Financing. Our agent Hank was very thorough and timely. Everything he told us would happen in the process was spot on. We were able to refinance at an incredibly low interest rate. I have been very happy with both our experiences at American Financing. I referred my son, as a first time home buyer and he was able to get his first home with no complications. I have referred other family members and friends, and will call on them again in the future. Thank you Hank for all your hard work and your team of experts along the way. Very pleased with our experience.
R
We just refinance our home with American Finanacing. Our consultant Scott Mays helped us tremendously. He works with a team of efficient and helpful people. We felt comfortable asking any questions. We also got the best rate possible and it will help us save money off our monthly payment but also more money towards our principal. We would highly recommend them and definitely using them again.
B
Brandon was very helpful and communicative through the entire refinance process.
G
American Financing always raves about their customer service on their commercials. Well, they are justified in doing so. Everyone you come in contact with at American Financing is polite, considerate, hardworking and knowledgeable. I would recommend them to anyone looking to refi their home. Thank you Tony Wesson and Nicole Epps for all of your help during this process.
J
Chance and his team did a great job walking us through the process, keeping us well informed along the way.
G
Awesome job on a refi, got the lowest rate I ever heard of. Eric Freiboth with American Financing, & Jeff Bloom the processor handled our deal thoroughly and helped us every step of the way in a very professional manner. I've worked with a lot of lenders over the last decade, and this was about the best experience I ever had thanks to Eric & Jeff.
G
After another lending company turned us down, called American Financing to see if there were something we can do to keep our new house Jennifer Chicano and Philip Goddard went above and beyond to help us. They were so easy to work with. We don't know how to show how thankful we are with American Financing. I'll recommend you guys to everyone I know. God bless Jennifer Chicano and Philip Goddard. Thank you again and happy Thanksgiving.
K
We want thank American Financing Crop. and highly recommend them for your mortgage needs. Suzanne Dew helped us through the refinance process. Suzanne got us the best possible rate & kept our closing costs low. Wanted to also thank Brittany Kreifels & Jennifer John-Crenshew for keeping us informed and processing the refinance of our home.
D
Tim Allred did an outstanding job of walking us through the initial loan process. He then made sure to contact us frequently giving us updates as the loan progressed. Tim also reviewed everything for the final closing to make sure things went smoothly. Overall a very friendly, professional consultant!
J
My Mortgage Consultant, Suzanne Dew was amazing. I was very unsure how all of the refinance would work after my divorce. Suzanne walked me through every step. She made what could have been a difficult process seem very easy. Thank you to Suzanne and everyone at American Financing!
E
I just did a very easy cash out closing on my home with American Financing Corp. Tony Wesson was such a pleasant and proficient mortgage consultant. His knowledge with setting up the best loan for me and patience with me was first class. I came into the office and he explained everything in detail and made me very comfortable. Karen was an outstanding pleasant processor. She always answered my questions. She is a pretty young lady and awesome processor. I would not hesitate to do another refinance with American Financing because of the these two outstanding people. I am thankful that there are companies like American Financing out there to take care of their clients. I also liked the fact they are family owned since 1999 and have a rating of A with the BBB.
Thank you for taking the time to share your experience. We’re glad we could help!
D
Why go to a big bank for a mortgage when you can simply call American Financing? I heard about American Financing by listening to the Rush Limbaugh and the Glenn Beck Shows and so one day, I thought I would give AF a call. I am delighted I did. Right from the start, American Financing staff were helpful, pleasant to talk to and very knowledgeable. I specifically want to thank Kristen Meister and Mike Spence, my mortgage refinance team specialists very much for all they did to help me through the application and refinancing process. Most of all, I wish to recognize Kristen and Mike for the great customer experience they provided. I appreciated the smoothness of the process, the ease of getting things done, the prompt call backs, and their immediate and utmost professionalism at all times. Many thanks to American Financing. May I say thank you for developing your portal? This interface is built for customers from a customer's perspective making it a simple communication tool and easy to upload required documents. My experience with AF was not only perfect, it was refreshing. Without reservation or hesitation, I recommend using American Financing .
J
Thanks to Scott and the team at American Finance for the easiest refinance I’ve ever done. Couldn’t have asked for a smoother or easier process. I received several offers from other companies and they matched the lowest without paying points! We got a fantastic rate, lowered our payment by $200 a month and have a 2 year break even. So we are super happy. I spoke with 5 or 6 companies during this refi and Scott was the best. Very glad we chose them.
J
I was dreading the refinance process, but American Financing made it so smooth! Rick Lee was an awesome consultant who quickly reviewed options and kept an eye on my need to get cash for home improvements. Sally was an awesome processor, very thorough with details. The customer portal made it easy to share sensitive documents. The Notary arrived early to review documents and obtain my signatures. Very convenient. I highly recommend American Financing.
Thanks for sharing your story and for choosing American Financing for your mortgage needs. We appreciate your review!
A
I’m happy with my experience with American Financing. Buck Ford and Michelle did a great job at expediting this whole process. They were clear with setting the expectations and made it pretty seamless.
N
American Financing, specifically a rep by the name of David Smith has helped me out twice. Both times, it was quick and painless and enormously efficient. It's the kind of service you want from every place you deal with--personal, personable, attentive, quick, knowledgeable, and extremely helpful. Just can think of enough superlatives. This fellow remembered us from months before... If every representative at American Financing is this good, they should beat out all the competition.
E
Thank you for very much to American Financing. Our agent Tony Wesson, his assistant Katie and the underwriter Adam Taylor for a very positive experience with our closing. It went very smoothly and all questions quickly answered. They were very professional. The process went very well and we are very happy with our rates. We for sure would use them again.
T
Started the process with American in early November 2020. A+ credit and they had re-financed me two years prior so I assumed the process would be streamlined. After submitting and re-submitting all documents no less than 6 times, with weekly phone calls assuring me we were "getting close". After 8 months, I finally gave up and pulled the plug. Thanks alot american financing!
G
HORRIBLE! Took them FIVE months to complete a refinance! Had to continue to resend docs guide the guy through how to read all attachments because he was too lazy to look through all pages attached. Have phenomenal credit, and now that the interest rates have skyrocketed they have cost a refinance at a contracted 2.25 interest rate that is untouchable now. Very unworkable, stated to me several times with lack of communication they called but no VM or missed calls. I would not trust them with any finances as I will be making sure to send any future business with my friends and family to a business that I trust. It's definitely not here. Horrible business!
S
I definitely can't say that the purchase of my first home was easy. Beyond grateful to have had the good fortune of working with Lorraine Marquez and Austin Pruett. Austin was a calm, cool, collected problem solver when things looked like they may fall apart. And Lorraine's professionalism, experience and consistency not only kept me sane but got us across the finish line. So grateful for this team.
A
I am extremely impressed with American Financing. Their website was user friendly and I recieved a call after my initial inquiry to see when was best to discuss any questions I had (not like Quicken Loans where they harass you for days on end). Every person I spoke with was friendly and helpful but Tim went above and beyond for every step of the process in refinancing my home. He broke everything down for me that was easy to understand (I'm not exactly a financial whiz) and was very personable. It seems to me that American Financing cares more about your profit than theirs and I recommend them to everyone.
T
I refinanced two houses and it was a much better experience than the traditional way. Our consultant, Suzanne Dew, was incredible. She was constantly followed up on all my emails and explained any question I had. I would highly recommend her and this company!! Will definitely be using them again if we decide to buy again. Thank you for the great experience!
S
William was great! Thanks again for all of your help! The process was quick and easy. Great job!
J
After hearing their commercials for months on the radio, we decided to pull the trigger and do our refi with American Financing. From beginning to end, their mortgage consultant, Buck Ford (along with his assistant, Michelle Caruso), made our experience incredible. His professionalism, proactivity, and thoroughness put us at ease and made the entire process easy. Thanks guys!
B
Beware !!!!Put all my information in gave them all the paperwork they needed and then I hear nothing keep asking me questions I respond no response weeks on end worst experience with the mortgage lender I’ve ever had in my life save yourself the trouble turn around and run as fast as you can I’ve heard horror stories from other people I chose not to believe them that was my mistake
L
I processed my original loan through American Financing, it was a breeze. Recently I just refinanced through them again, to get a lower rate. This just like the first time was handled well by all involved, and Marcus was my main guy during the process of this latest re-fi. Kept me appraised and went the extra mile in every aspect I can think of. Thanks man
We appreciate your repeat business and especially value our relationship with you! Thank you for the kind words!
M
I have now completed four mortgages with American Financing. I have previously worked with a number of other mortgage companies. In most cases I have found them to be very disappointing. Shortfalls in customer service can be easily tolerated at a fast food restaurant or convenience store, but when they occur with a thirty year financial obligation they can be potentially catastrophic. I was therefore extremely happy and relieved to encounter American Financing through a radio advertisement. From the time that I first contacted them, I found that they did pretty much everything right that the other companies did wrong. I have worked in each case with a representative by the name of Suzanne Dew. She is competent in her command of the mortgage industry but also extraordinarily positive in her commitment to customer service and customer relations. Should you care to receive any further details relating to my experience with American Financing or Ms. Dew., please feel free to contact me through my account or through this medium.
M
Extremely disappointed with the refinance process. Started and submitted application in February. Here we are in mid June and still not closed. We were told we could choose the escrow & title company but then was told they chose the company and there was nothing we could do about it. My husband changed jobs shortly after we started the process, the company knew that but all of a sudden come last week it is now a problem. Why was this not addressed back when it happened? I was contacted by the representative needing the mortgage clause changed on our home owners policy (I am also an insurance agent and handle my own policy), when I pushed back on how far in advance the request was being made the representative threatened to tell the clients (again it was me) that the closing wouldn't happen since I won't make the change this far in advance. I let her know she was also talking to the client her tone magically changed. It was a glimpse into how they treat individuals they work with in the process.
J
Marcus Brown was a pleasure to work with throughout the entire refinancing process. With the state of the world and all of the people trying to do the same thing, I’m sure he was very busy with a lot on his plate. Marcus still made sure to take the time to work with me on anything I needed and was always available to help me with any and all of my concerns. Highly recommend him for anyone looking for a high quality agent to help them!
D
This is our second refi with with Scott Mays and American Financing. We could not be happier with the professionalism, organization and ease at which Scott has taken through the process. Highly recommend AF and Scott for their services.
T
American Financing is a wonderful company to work with. They were great at communicating and quick to respond to my many questions. I have worked with Nicholas Parsons twice now and he was very helpful. In the past I tried to refinance through other companies and was denied. With American Financing, they helped me understand my credit and what was needed to get through the entire process. Nicholas got me approved and I closed within 3 weeks. American Financing is the only company I will ever work with.
Thank you for your review!
S
I am not one for change. I am one of those that doesn’t shop around for auto insurance because I am comfortable. I left my comfort zone and decided to refinance after my close friend told me about her experience through American Finance. She said it was fast and easy. Why would she lie to me? She is one of my closest friends, right? I started my journey with Emily. She was my mortgage consultant. She was amazing. We were on the same speed of understanding the process and what needed to be done. She was always a text, email or a phone call away. Not to discredit the rest of the team. Everyone I worked with always made me feel as if I was in control of how my refi went. Everyone including the appraisal and notary personal. Even after the refi was complete, I still get a friend call to check in. Such a non-stressful experience. I would do it all over again.
M
SMOOTH process from start to finish, and consultant Jason Creech was simply the best I have ever worked with! Highly recommend! If you are thinking about refinancing this is the place!
R
Scott Mays is amazing again! Thanks for all of your assistance in this refinance process. Everything went smoothly and quickly start to finish! This is the third time I've had Scott's assistance with refinancing and I'll always contact him first before any other company.
D
Hank and his team were great. He definitely exceeded my expectations on the Loan Process. He and his team kept us up to date on the proceedings and we were never out of the loop. Any questions we had were responded in a very timely manner. I have recommended to my friends to use American Financing on any home refi's or buying.
J
Emily was fantastic, she was there at every question with great explanations. Very knowledgeable and trustworthy. We are so impressed with how quickly we got this refinance.
C
Nick Parsons was wonderful to work with, especially considering we changed directions a couple of times. He remained very pleasant, patient, professional and also very knowledgeable. He is definitely a major asset to American Financing! My youngest son and daughter-in-law were so impressed with Nick when he assisted them with the refinancing of their home so quickly, that my husband and I decided to call him. My kids have mentioned how they continue to recommend him to others. Nick assisted one of their coworkers with a refinance, and it was completed to her satisfaction within three days - pretty impressive. Kudos to Nick for a Job Well Done! My oldest son will be receiving assistance from American Financing on the purchase of his home.
Thanks for sharing your story and for choosing American Financing for your mortgage needs. We appreciate your review!
c
I had a Great Experience working with this company and my contact William Thompson. He was very professional, courteous, and knowledgeable! Almost every call, he answered within 3-4 seconds, which is not normal in this day and age. He got me a great rate and worked with me every step of the way! I just closed today.
F
Such a smooth experience. We refinanced our loan and the process took less than a month, we locked in an AMAZING (life changing) rate. Our Mortgage Consultant (Tim) presented us with a couple of options that we didn't even know existed and it was exactly what we needed. We're so grateful that we went with American Financing. We'll certainly recommend Tim and the entire American Financing team to our friends and family from here forward. Thanks!!!
L
I have never experienced the lack of professionalism from a well established business like this one. I have been trying to get a home loan from them for over a month, I’ve given them everything they’ve asked for. The past couple of weeks they have ignored my 2 emails and my 1 voice mails. If they want to deny me, that’s fine just let me know so I can move forward. This was to be my fifth home so I know how the process works and they haven’t been professional with me. The people that I have been working with are Luke Porter and Yaime Ayala. I have decided to move forward and to never recommend American Financing to anyone.
r
John Hazel was very friendly and responsive. Painless process, unlike past mortgage experiences with other companies. Online processing made things easy. Closing was done at my house which saved a lot of time, very convenient. John and his team were fantastic. I have recommended American Financing to co-workers and friends.
L
I had the great fortune of working with Geneva Price for the last several weeks to refinance my home loan. She was a very clear and consistent communicator, an honest educator, and just a wonderful person to go through this experience with. It is my first time refinancing a loan and she was very patient with me, walked me through every step, and made sure I was comfortable and understood the process clearly. I can't say enough about how fantastic she and her team are. Compared to any other company I spoke with, the AF team was absolutely the best choice.
J
We refinanced our home and have dealt with several finance companies through the years. All the people we dealt with at American Finance were very nice and professional . They answered all of our questions thoroughly. Patrick Ziegler was our loan officer and made our experience very easy. We strongly recommend them for any financial needs. We have recommended them to several people we know. Janis Vose
R
Very unhappy with the level of customer service, lack of organization and delay in process our refinance. In the first two weeks of our process we dealt with 6 different people, most of whom didn't know what documents had already been provided or didn't provide us with the information we requested. We have provided requested documents and then told we need to provide them again. 2 months into the refinance we still haven't closed. Found a much more hands-on lender who will close us in 3-4 weeks AND with NO closing costs for the same interest rate. We will never go back to American Financing and caution anyone else in using them
B
Krystal Moon was wonderful to work with. I’m pretty computer ignorant and she patiently stayed with me while I went through all the required documents and e-signing. She went above & beyond in keeping me informed on the progress of my refinancing. I highly recommend her!! Blake Watson was also very patient with me and did a great job! Thank you both! Bonnie S.
M
Working with American Financing was a fantastic experience! Tim A. helped us get a great rate and reduce our monthly payment by $1,000!! ...I would recommend everyone give him a call if they need help with their home loan.
b
Outstanding support from the team at American Financing, 90% of the thanks goes to Colleen Lehua Hall! This is the second time we used American Financing to do a loan for our property. Why twice? The first time was an exceptional experience for our initial purchase, so why not use them for a refinance....Colleen is a constant professional, engaging and always upfront with information. I want to assume that everyone at American Financing is like Colleen, but can’t guarantee everyone executes at her level. What I do know, is if your luckily enough to have her as your mortgage broker...know you are lucky and have an exceptional agent!!! Mahalo for your hard work and dedication Colleen, we appreciate it!!!
N
I had an excellent experience working with American Financing. Marcus Brown helped me to refinance my home. He was knowledgeable, courteous, and and an overall pleasure to work with. I was able to get a lower interest rate and they placed my family in an overall better financial position. I had an open home claim and Kristen Kady helped me through the process. Overall, the folks at American Financing work together as a great team in providing above and beyond service!
T
The process was mainly done online outside of the notary taking ten minutes accommodating me at my own house which was nice in this day and age. They cut my mortgage rate in half and missed 2 payments. The customer service was exemplary and the process smooth. I was and am super impressed!!! Super excited to do business with American Financing!
B
I called American Financing in regards to refinancing a current mortgage and converting it into a refinance Investment Property Mortgage. The first employee I talked with was a screener. I told him I was just looking for an answer to the following questions: 1) How much equity required in the house - looking to see if 20% or only 25% available? 2) What are the current mortgage rates for a 30 year refinance? I was told I would be transferred to an employee who could help. The second employee turns out to be another screener - couldn't answer my questions at all. I asked to be transferred to an employee who could simply answer my questions. I was told he couldn't. We both have over 800 credit scores, no credit card debt and good monthly income. I decided to end the call at this point. A few days later I receive an email from a different American Financing employee - I replied and asked if they could answer my simple two questions. The reply came back that she couldn't. t was very disappointing that without running a Hard Credit Report on us they wouldn't answer my questions - very unprofessional. I've since called two other Brokers and had my questions answered without them wanting information to run a Hard Credit Report. I couldn't recommend using American Financing.
T
Good service is hard to find these days. If you're looking to refinance your home, look no further. Trust me, you won't be able to find anyone better than Scott Laliberte with American Financing. That's who I had a distinct pleasure to deal with and I couldn't be happier. You won't be able to find a nicer guy and a real professional in this space. It was truly an exceptional experience and I will recommend these guys to everyone I know. Sometimes, reading positive reviews, I can't help but wonder, did the owners of the company write it themselves? Especially, when the company has some negative opinions expressed about the way it conducts its business. Well, thats certainly not the case here. I was able, with help from American Financing, to switch from a 30 year, 3.75% to 15 year, 2.50% fixed rate mortgage, I was treated the way I always would like to be treated as a paying customer and I am obviously saving a couple hundred thousand dollars in process. I am a real customer, this is my real name and although I didn't know anything about this company at first, other than having seen a few commercials with Peyton Manning, I am very happy to have given them a call. You should as well.
E
The american financing group was amazing. They kept me informed for when my loan was going through the process of being closed. Let me know when and if they needed any more information. I highly recommended this company if you want some to get the best rate for you and give you sound advice. I couldn't ask for a better company that cares about there clients and treat them like family. Check them out you will be happy you did,. Thank Michael b
S
William was so great to work with. He is attentive, responds quickly and he answered all my questions which made me feel secure in my decisions. William is very personable and professional.
J
We are so happy with this company, specifically Denise Chang, for putting so many hours into getting us a mortgage to buy our own home. She was super nice and went over and above in answering all of my questions and concerns. I would recommend her and this company to all of my family and friends. Thank you Denise !!!
B
American Financing was the first mortgage company we looked into when we moved to Denver. I went to them because of an ad they ran on Stuff you Should Know podcast. Giant waste of time and extremely impersonal experience. Because they work on salary, no one person actual has "skin in the game" as far as your needs are concerned. This is a real problem. From the first conversation we made it extremely clear that we were looking for options above and beyond conventional loans (e.g., jumbos, second mortgage, etc.). Both myself and co-borrower have highly qualified, strong work / earning history and have purchased half a dozen properties in the past so qualification / understanding of the process was never an issue. In fact, we did actually get approved, but there were two issues: 1).We were explicit from he start that about what we were looking for. While a conventional loan was an option, we were very clear that we wanted other options as well. 2) Time to approval was 2x longer than any other mortgage company we applied to. Had American Financing informed us from the very beginning that they only provide conventional loans, we could have moved on faster. There would be no hurt feelings. However, it seems to us that the fact that they could provide no other financing options was kept from us, despite bringing it up multiple times to multiple employees. Turn time was promised to be 10 days, but was significantly longer, despite all documentation being available to American Financing within 24 hours of request. In fact, their approval took so long that I actually wondered if they'd forgotten I'd applied. Fortunately, this led me to apply with two other mortgage companies that provided better rates and both provided pre-approvals prior to American Financing's response. Moral of the story - nice people working on a salary doesn't equal a better experience. There are other vendors out there that provide quality financing that can meet your specific needs.
N
Working with Alexandra Spollen was such a great experience. She was able to answer all of my questions and help get me the best refinance option for me.
C
Great Experience! Highly recommended ! This is a very hard time to buy a house and after going thru a Horrible Experience with another lender company we were already giving up on buying our home but We went to American Financing and they definitely make the difference for us, everything was smooth and way easier with their great customer service, thanks to them our dream came true thanks so so much to Candice Goins the loan Processor, to Cindy Sotelo the Sales manager, and our amazing Realtor Esdrel Peinado. Definitely the best team we could have!!
J
I have worked with American Finance a few times and I can not recommend it more! More So, Working with Tommy McMillion Was amazing. He and his team were extremely professional, thorough and always on top of getting me the information I needed ASAP.
R
I recently refinanced my home through American Financing Co. and had a wonderful experience. Everything went smoothly and was explained simply and thoroughly to me. Shout out to some great people who helped this happen - my loan officer Samier Murad and processor Candice Goins for being of great service.
J
American finance agent Tony Wesson and Debbie Lajeunesse did a fantastic job for me with no issue for me to deal with. They answered any questions I had and did it with professionalism that I could understand. They are an asset to American finance
D
I would highly recommend American Financing if you are looking at refinancing your home. It's a very easy process and the mortgage consultant, Matthew Thomason, that processed our refinance went above and beyond in assisting us. He is very knowledgeable, friendly, and very prompt at returning emails.
C
This is my 3rd time using American Financing to refinance my mortgage. Scott Mays has been my agent each time and he’s been great. Everything is easy and efficient. Thanks to such a great team. Update (April 2021): another refi and another excellent experience. Really could not be easier. Scott is great to work with.
We appreciate your repeat business and especially value our relationship with you! Thank you for the kind words!
D
I recently refinanced my mortgage with American Financing, couldn't have gone smoother!! Despite COVID restrictions and social distancing, the timeline from start to finish was only a month. Mark Lamberti (Mortgage Consultant) & Nicole Epps (processor) were extremely professional and informative throughout the entire process. American Financing is the way to go!
I
Over the last several years, we have refinanced 3 times with American Financing. We are what you would call "very satisfied repeat customers!" And, I am very happy to report that the experience we had with Troy Peyton and his staff, including the notary, was an excellent experience, just like the 2 other times! American Financing has always given us AAA, prompt, painless, first class services. That is exactly what Troy and his staff did for us, they gave us amazing service! Thank you Troy, and all of your staff, for making the re-fi happen. Hey, if rates drop again, you will be hearing from us. Thank you for all of the fantastic service you gave us! Sincerely, Doug and Ingrid De Ruiter
T
We have been extremely happy with our experiences working with American Financing. Covid had slightly put a delay on our process. Our Mortgage Consultant Scott Mays and his associates Paul Reyes and Maura Manning were constantly in contact providing updates. Reassuring us our loan was still in process and moving through. Scott and his associates answered any questions we had promptly answered. Everyone made our process easy, they were great to work with. Our notary Tiffiny Rice made completing the closing paperwork easy. We would highly recommend American Financing to anyone.
C
Alexandra Spollen was great at helping along the way with the processes and info. They got me a great rate, when many others were simply not interested. As a self employed individual you need a lot of guidance as to how to navigate the waters. She did a fantastic job!
B
We just completed our refianance with American Financing. What a great experience we had! Both John Winters and Josh Murphy processed my loan quickly and expertly. I give them and American Financing my highest recommendation. If you are looking to refinance, go with American Financing...you won't regret it.
c
We would definitely recommend American Financing to anyone purchasing or refinancing their home. We just completed our refinance and it was wonderful. Scott Mays made the experience easy. We were a bit nervous before we contacted American Financing. Once we started working with Scott, he made the process move quickly and everything went smooth. Thank you American Financing and thank you Scott Mays!
Thank you for taking the time to share your experience. We’re glad we could help!
M
I've had my Mortgage for over 11 years, never missing a payment. It was held by Mr. Cooper when I decided to refinance through them, figuring it would help stream line the process. (Spoiler alert: It Didn't) After 3 months of back and forth and several weeks at a time with no contact, I dropped working with them and filled out the base info on Americanfinancing.net. My to-be-consultant Masharia had called back in less than half an hour. Over the next 3 hours (I had all my paperwork ready to go), we were further along the refinance process than I had been in the 3 MONTHS I had been working with Mr. Cooper. From the time of that first phone call to closing and having the relevant checks in my hand was less than 6 weeks. So glad I didn't hold out for Mr. Cooper.
C
With some skepticism, I contacted American Financing after viewing their many commercials. I was was pleasantly surprised that the process was timely and provided a better refinance rate than my personal bank. I was given a very thorough conversation about my needs and what they could provide. Thanks to Jeremy Troutt and his team for helping me take advantage of the terrific rates that are currently available!
s
We refinanced and I want to recommend Jason Roe. He is amazing. Very professional and helpful in every way. We saw the ad on the Glen Beck show. Cecil and Sue Burnette
S
Refinancing with American Financing was one of the best financial transactions I have experienced. Douglas Longoria did a very good job for me and was always available to answer the questions I had. I recommend them if you are looking to get a mortgage or refi!
S
I am very disappointed with my interaction with AFC. I contacted AFC in June 2020 to discuss a cash out refinance. My initial conversation with Max Armstrong sounded very promising, and I was thrilled! I happily provided all of the documents requested, and I was more than happy to "e-sign" all of the documents sent to me. I was excited to move forward. Unfortunately, Max and AFC failed to deliver. The loan was completely restructured, without my knowledge. The cash out option vanished, without my knowledge and with absolutely no explanation. Had I received a single phone call or email from Max explaining what was going on, I would have gladly explored options with him to help me achieve my goals. Reaching out to him for guidance and assistance as I tried to navigate this process did absolutely nothing. No phone call from him, zero response from him to my emails....nothing. Due to these interactions with AFC and their representative Max Armstrong, I feel that AFC and their representatives do not care about their customers. I would strongly recommend that you search elsewhere for your mortgage or refinancing needs.
A
Emily and AFC team were very helpful in locking in a lower rate and getting refinance completed on our home. Enjoyed working with them and would recommend and use them again if needed in future.
J
Another great experience with American Financing…easy work with and kept informed the whole way through…. Big thanks to Lisbeth Micek, Sarah Morton and Tony Wesson!!!
J
Mike McCone and his team did a great job getting our refi done. It was a smooth process and I was informed every step of the way. Will definitely recommend American Financing and Mike McCone to friends and family.
S
Marcus and Christina were absolutely amazing during our refinance process! They made it very easy, smooth and we closed with an amazing rate in a short time! Couldn't be happier! Highly recommend working with them!
M
My husband and I recently refinanced our home through American Financing. We were very pleased with the service and the customer contact. Suzanne Dew was “our girl”. She was prompt, courteous and very knowledgeable about the process. She made the process smooth and easy! We contacted the company after hearing about them from Glenn Beck. He promotes honest people and their companies. I would recommend this company to friends and family!
Thanks for the kind words. We appreciate you choosing American Financing!
A
American financing is amazing, just finished up my Refi with them. I shopped around a few places to get the best numbers I could and John Hazel at American Finance and his team blew everyone out of the water by a long shot. They were super great with everything and it was a huge plus that they were based here in Colorado. Great people and I am happy I chose the right company with out a doubt to refinace with. Big Thanks to everyone at American Finance!
T
Working with American Financing has been a complete pleasure. They made the application process quick and painless. They even sent the notary to my house for closing! It's a great company who employs a wonderful, knowledgeable and professional staff. Nick Parsons was amazing. He took the time to explain the process, was quick to respond to any questions I had and is so personable and friendly. If I had to do it again American Financing would be my first choice, in fact it was; this was my second re-fi with them.
Thanks for choosing American Financing again. We appreciate the continued opportunity to work with you!
K
Scott did an awesome job for us, from start to finish, during our refinance process. He said he thought he could get us through the entire process in about three weeks and he was able to get the job done. Scott was very responsive to emails, calls and texts during the refi, if anything, he had to wait on me a couple of times. And to top it off, Scott found us a better deal on insurance that is saving us even more money. Very happy with our experience.
So happy we could save you money! Thanks for choosing American Financing!
K
Kyle Carver is the consummate mortgage consultant. We were fortunate enough to be assigned under his care when we reached out to American Financing for refinancing options. Kyle was our first point of contact and immediately we felt at ease. He was very friendly, professional, engaging and truly tried to get us the best deal possible. It was obvious he was very knowledgeable of the mortgage industry as he provided outstanding customer service every step of the way. His communication skills are second to none. In addition, Aaron Adams also provided outstanding customer service as our loan processor. He was diligent, very professional and unbelievably patient with us to obtain all the necessary documentation needed for the refinance. We urge anyone out there who is looking to refinance their mortgage to seek out Kyle Carver to get you the best deal possible and Aaron Adams who will also provide a very pleasant and hassle free loan experience!! Thank you Kyle Carver and Aaron Adams! You are invaluable assets to American Financing.
J
I really enjoyed working with the Team at American Financing, they made it super easy to refinance my home. They were with me every step of the way. Very helpful and friendly and worked unbelievably fast. I would defiantly recommend them to anyone. Should I ever need to refinance or buy another home again, I will be choose them for sure. Best experience I have ever had when it comes to closing on a house. Thanks Team Hank!
D
American Financing was a wonderful partner when we refinanced our home. Bill Walker, our Mortgage Consultant, and Tammy Hill, our processor, were a pleasure to work with in. We were in a challenging situation, and both of them were kind, professional, and respectful to us as people, not just customers at all time. They both kept on top of things, answered all of our questions in a way that we could actually understand, and kept us informed all along the way. I would recommend the company and these individuals to anyone looking to finance/refinance a home. They are the best!
k
My husband and I were thinking of refinancing our home to lower our interest rate and take some cash out to pay off bills. I was directed to American Financing through a podcast I listen to and I can say nothing but great stuff about this company! The process from the beginning was very simplified and the staff was great to work with and followed up immediately anytime I had questions. A big plus was having the notary come to our home to finalize paperwork, at an evening time that worked best for us. The whole process was completed in less than 30 days! I recommend American Financing to everyone.
V
It was such a pleasure to work with Suzanne Dew, Mortgage Consultant at American Financing. Suzanne was very professional, knowledgeable, and honest in every aspect. She was always looking out for our best interests in mind. Suzanne made the entire refinance process stress free, simple and fast. I can't wait until I recommend her to my friends and family! Thank you so much! Vicki
T
Our experience with American Financing was very positive. We were treated fairly and given a fair rate. Bill Walker was our agent. He was friendly, responsive, prompt and seem to always be interested in what he could do to help us. He was constantly keeping us up to date during the entire process. Overall, we rate our experience and positive and be willing to do business with them again.
C
Such an easy, seamless process with American financing! Jaime our mortgage consultant was really patient to explain things to us, involved us only when necessary, keeping stress levels non existent. Blake, who was our processor was so kind and efficient. From start to finish we were done within a month and all set with our new mortgage rate! We couldn’t be happier with our experience here and will definitely be return customers!! Thank you guys!
D
I had the pleasure to work with my consultant, Emily Griffith, and she was very helpful throughout the refinance process. Working with her via American Financing has been the most stress-free and professional experience in any of my historical dealings with mortgage companies. I highly recommend to work with her via American Financing for your home refinance needs. This was the easiest refinance and closing process I have experienced. Very responsive and keeps the progressive moving toward closing! Thank you
B
Matthew Ehrhart and Nikita Dixon have been the best help to get my first home mortgage refinancing. They have worked very hard and quickly to get everything done. They also got this done when no other company could. If there is anyone that I would want to work on any loan or business for my family it would be these two wonderful people. I have been blessed that Matthew and Nikita was appointed to me. If I have anyone needs a loan in the future I am going to refer them to you guys and make sure they ask ti have these work on there loan. Thanks for everything you two have done for my family it is a life changing decisions.
R
I spent a lot of time looking for pre approval and someone who could help us get a home and no luck until American Finance…I was referred to them by a friend who had a wonderful experience as a first time home buyer. I too have had a wonderful experience. Luke Porter and his team (we had amazing interactions with both Rachel and Brenda as well) are very good and helpful they were all very informative and explained anything we didn’t understand. It took us months to find a home and they were there making the process so smooth! I definitely recommend American finance and everything they have done for us!
A
We just did a cash out refinance with Bill Walker from American Financing and it was such a great experience! The application and approval process was super easy and fast, all interactions with Bill and the team were fantastic AND THE CLOSING!!! For the closing the agent, Kelly Reinhardt, came to our home at 8pm (after our daughter was in bed) and we did our closing at the dining room table in 20 minutes! The experience couldn’t have been better! I HIGHLY recommend American Financing, Bill Walker and Kelly Reinhardt!!
R
I’ve used American Financing twice now, and both times I had an excellent experience. This last time I worked with Kyle C., and I was very pleased. Kyle walked me through the process of refinancing my home step by step, answered all of my questions and made numerous follow-up calls to me to keep me up to date on the progress of refinancing. I wouldn’t hesitate to recommend American Financing and Kyle anyone!
C
I would like to comment on our experience with Scott Mays Mortgage Consultant for American Financing. Scott made the demanding process the VA mortgage requires clearly understood and informed as to what is needed. He performed on behalf of his company in a professional manner making sure all the requirements were covered. I was dealing with my wife’s illness during the process and Scott was very compassionate while being businesslike. I appreciate having Scott as our agent and would certainly recommend him in the future.
S
Bill Walker and American Financing made refinancing our home very easy and convenient. Everything was done quickly and easily over email and phone....great in this age of covid. Bill was in constant contact through the entire process and everything went smoothly. We would highly recommend Bill and the entire American Financing team! Thanks!
M
Tony Wesson and Eartha Thomas are excellent to work with, my refinance went without a hitch and extremely quick. They both were available to talk at all hours of day, and would respond quickly to emails. They far exceeded my expectations on getting this process done, it was quick, very simple and they delivered what me and Tony discussed to get accomplished what I wanted. Thanks Mike from Wisconsin
M
What a great experience! Front to end superior customer service especially from Michael Caldwell and Lorraine Marquez. They really go that extra mile to make sure to partner with you through the process. Michael and Lorraine made this usually very stressful process progress smoothly. I will be using American Financing for all of my needs. Thank you so much for helping us reach our goal of home ownership with ease and professionalism!
S
Ricardo Austin (and his teammates) at American Financing was great to deal with. Very professional and went above and beyond in helping me refinance my house loan. He made it easy every step of the way. Made it happen fast so I could skip an extra payment. Thank Ricardo!
D
My experience with American Financing was incredible. Micheal Varshavskiy was wonderful to work with. He took his time with my application and went far and beyond to help me get the best percentage rate possible. His team were very professional and helpful. Every step of the way was a breeze with this company. Will recommend them and will use them again.
G
We had the opportunity to work with American Financing after our general inquiry regarding refinance rates. We received a timely response from Greg Vogel and felt immediately connected to both he and the company. From the initial call, through the process completion, we were updated, informed, and were comfortable as Greg made an otherwise complex process simple and very effective. We even received a personal call from the supervisor, Marcel Mesa, expressing their appreciation for our business and to further ensure that our needs and expectations were met. I was happy to express that they were not only met, but exceeded with Greg's 'white glove' service approach. I would strongly recommend working with American Financing!
H
Brandon Kelly did a wonderful job helping us with our refinance. He was always available via phone call, text, or email to help us understand things and make the best decisions. We were also impressed with the other staff working with him - everyone was genuine and helpful. And we appreciated that their salaries aren't based off of sales.
S
Just got done refinancing with American Financing after doing a ton of searching around and they did a great job. Pretty seamless and quick process. Kyle Carver was the mortgage consultant who helped us along the way. He is there when you need him and makes refinancing super easy. I would highly recommend.
A
Best financing company we have ever worked with. Dave Smith is a great rep for them too. His customer service is hands down the best in the business. We cannot recommend them enough for a refinance of a home! Thank you American Financing for an easy, hassle free experience.
K
They have a great team at American Financing! Brandon Kelly, my Mortgage Consultant, was excellent! He has great follow-up and made the process easy on me. Sarah Morton, Senior Loan Processor, was also wonderful to work with. I highly recommend them!
A
When I needed a cash out refi ASAP, I started to look into what American Financing could do for me. I wasn't done with completing the on-line form when Hank gave me a call back. He and his team worked diligently to help me gather the paperwork, answer my questions and qualify for my new loan in less than 30 days. I was impressed by the communication, professionalism and efficiency of the entire process. I would use American Financing again and recommend looking into using their group for home loans.
P
I had a great experience with my loan process with American Financing and specifically with Bill Walker. Bill was always there for me with any question I had and helped through the whole process. In addition, he was there for me after the closing, which is something you don't see with a lot of companies. Some financial institutions cut you loose once they have closed but Bill has always been there ready to help. It's a responsible and professional approach that you seldom see today and I would highly recommend their services, especially after working with Bill Walker.
C
Emily Griffith and her staff handled the refinancing of my home in a professional yet in a personal way. She answered all of our questions timely. When there were issues she was able to find the answers. Emily completed the closing much faster then I had thought possible. I highly recommend American Financing, Emily and her staff.
V
We had a excellent experience working with Tommy M. He orchestrated our refinance to fit our needs personally and all communication was consistent and thorough. The closing process was electronic which made it swift and easy on the day of signing. We are very pleased with the service we received from American Financing and Tommy, and will recommend! Thank you!
E
This was the easiest, quickest and most hassle-free home buying/refinancing experience I've ever had! From start to finish, they made me feel comfortable, listened to me and made me feel completely comfortable, in my choice to go with American Financing! Lynette Surman was on top of it, all. And she delivered quick results and excellent customer service! I would highly recommend American Financing and Lynette, for all of your home buying/refinancing needs! She's a true professional!
J
Bill Walker and Robert Bradford are both wonderful mortgage consultants. They were amazing in helping me do a refinance to do some home improvements while also saving lots of money per month. I wouldn't hesitate to use them again if ever needed to. I heard of American Financing on the radio, and I'm so glad I made the call.
J
This is our 3rd mortgage with the American Finance Team, and there just aren't enough words to describe how amazing they are to work with. Amber was extremely responsive and knowledgeable. She responded to phone calls and emails right away, including evenings and weekends. She is just the best! We were also extremely fortunate to have Candice as our loan processor on all 3 of our transactions and there simply isn't anyone better! She was on top of things from day one and worked so hard on our behalf to get the loan processed and closed under extremely tight deadlines. The most recent loan was for our son, a first time homebuyer and she got his loan clear to close in a week! This team is just amazing, do not hesitate to reach out to American Finance, there simply is no one better!
B
My experience with refinancing my home through American Finance was nothing short of amazing. Scott Mays and Kelly Mennenoh did an outstanding job getting it done quickly with absolutely no issues. American Financing dropped my interest from 3.75% to 2.5% saving me a ton of money and the agents helping me are the best in the business. HIGHLY RECOMMEND!!
A
Suzanne Dew - was great to work with, prompt reply to emails. Keeping us in the loop as we went thru the refinance process. Always professional and kind. She and her team are very knowledgeable and did not let us down. We will recommend her team to others without a doubt. Thank you so much!
S
I am very happy with my mortgage consultant, Buck Ford. He was supportive and worked closely with me to complete my refinancing. I had tried other mortgage companies, but they were not willing to spend the time to help me through the process, since I am recently retired and newly self-employed. Buck was fantastic throughout the entire process.
G
My wife and I worked with Brandon Kelly (MORTGAGE CONSULTANT)- NMLS 1899270 from the beginning to the end of refinancing journey. We could not be more pleased with the services Brandon provided. He kept us well informed every step of the way and was very responsive to calls, emails, and texts. I would text Brandon well into the evening, not expecting a response until the next day, but he would always respond quickly. We highly recommend American Financing as they are a very professional company and hope you get an opportunity to work with Brandon Kelly.
A
Emily Griffith was wonderful to work with on our refinancing! She was immediately responsive to any/all questions we had and kept us well informed throughout the process. Very positive experience so far with American Financing, with all staff who assisted being pleasant and timely.
l
American Financing was by far the best mortgage company we have worked with. Everyone that we worked with was very responsive to all of our questions. They were patient with us, as we ran into a few bumps along the way with our schedule, so the loan took longer than we had hoped due to our own circumstances. Adam Bursinger was very helpful when he stepped in to help us eventually get all the loose ends put together.
D
I contacted American Financing for a refinance quote and spoke with Emily. She made the process extremly easy. My loan was closed in 3 weeks, far exceeding my expectations. Emily was patient with me as we talked about all of my options. I highly recommend Emily and American Finance. Thank you for taking the time to assure I received the best possible loan.
G
Great Service! Just closed on a refinance. No problems. The loan process was easy and smooth. My loan officer was experienced, friendly, and professional. I highly recommend American Financing and will use them again if the need arrives.
D
Great experience working with Vince Pacheco. Super nice folks over there at American Financing. The team I worked with made the whole refinance experience a lot less intimidating and they got it done in about 20 days! I highly recommend these guys.
B
American Financing did a great job throughout the loan process. Even with a unique property situation they saw it through to the end. Closing was simple with the notary coming to our house to sign documents. Highly recommend and will use them again on a investment property.
C
After reading so many excellent reviews, my experience was horrible. After working with Ralph for a couple of days he was uplifting and positive. Than he disappeared for a week for personal reasons, as noted in his voicemail. He came back a completely different person. He was dull and bitter, not willing to get us the best loan or home. We had tried with guild mortgage last year and was offered a higher loan with less income. So we thought we'd try American finance with a raise and higher credit score and got offered less money for a home. I believe Ralph did not do his best. And we did not have a good experience. We now feel it is impossible to get our dream home.
R
We really appreciate working with American Financing. Since we are not experts regarding the process for either refinancing or real estate purchases and new changes occur all the time, Candace and Debbie always take the time to teach us about the process so we understand what information is needed. We really appreciate how they ensure all legal and ethical standards are followed and they keep us informed throughout the process.
R
Lori Summers, Senior Mortgage Consultant, with American Financing, has been very professional and efficient through this whole process of my buying a home. She answered many questions and made me comfortable that I had all the facts to make good decisions. I knew I would always get a quick reply. I realize her expertise was a necessary requirement to have a successful closing on my new home. It was a great experience working with Lori and I appreciate her and her team. I encourage everyone to check American Financing out and ask for Lori Summers. May God bless Lori for being there when I needed a trustworthy guide in buying a home. I’m so glad I went with you.
B
Jason Creech was my go to person to get my loan going. He was awesome. He gave me his cell number and if I had questions about the loan after hours he was always there. He always answered any questions I asked. He went on Vacation and still worked on my case. Not sure you can get that to many places. American Finance is very blessed to have someone to work so hard for them. I wouldn't change a thing.
M
This was an amazing experience for me and my wife. We went from Application to closing in about 3 weeks and Alex, our Consultant was professional, and very responsive to al our questions and easy to work with. We were kept informed every step of the way! Can't say enough good things about American Finance!
R
Jason Creech was wonderful to work with. He was able to answer all of my questions and was very responsive throughout the entire process! He always responded promptly and was quick to help in any way he could. I would highly recommend working with Jason for any of your mortgage needs!
J
Scott Mays was a pleasure to work with, extremely knowledgeable and skilled in mortgage lending. Tried to work with several other firms before finding Scott but no one else could do what we wanted to do for our refinance. Highly recommend!
P
Although my refinancing took quite a while to complete because of special circumstances relating to my home the American Financing team kept me informed every step of the way. Suzanne Dew quarterbacked the entire process and stayed in constant communication. Very easy team to deal with from loan application right through the closing which occurred in another state while I visited family.
A
Carolyn Hetyey has been my lender for years and also the lender I refer my clients to for her high standards and care. This review is for my personal recent refinance. Carolyn guided me through the process of tapping into my equity in order to make some investments with the proceeds. Her team has solid communication skills, excellent organizational processes, and overall provided a very hassle-free experience. They even put up with my crazy schedule and delays on my end with kindness and understanding. Would absolutely recommend American Financing and Team Carolyn Hetyey!
G
Jason was extremely helpful. Took the time to listen to my goals and helped to guide me seamlessly through the refinancing process to achieve my goals. Kept me informed every step of the way. Will definitely recommend him and American Financing for anyone purchasing a new home or refinancing.
J
American Finance did a great job for me. They were quick, and professional. They were able to get me a refinance on my home with limited job history. I saved some money and took 4 to 5 years off my mortgage. Not to mention 3 points off my interest rate! Thanks Greg and Alexis!!
D
Hank and his team were fantastic. They were in constant communication with me through the whole refinance process. It was done quickly and efficiently. I got a lower rate and with the extra cash, I was able to pay off some debt that I had. Between that and the lower mortgage payment, I'm saving well over $1000 per month. Thank you American Financing!
M
Working with Alex Schenk and DeAnna Johnson and their Team could not have been easier. All questions were answered quickly and completely. They kept us informed of progress throughout the entire process. Until this experience, we had never had such an efficient and positive mortgage process in our 30+ years of home ownership. I would recommend American Financing to all my friends and relatives.
V
We just finished our refinance through American Financing, and it was quick, easy and very pleasant working with Tony Wesson. He helped us with all the new techy things that can cause panic and was such a blessing to work with! Our loan processor was Toni F and she was helpful and kind. I highly recommend Tony Wesson to represent you through buying a new home or refi. We were blessed to work with him!
D
We are just finishing our refinance with American Financing. Our Mortgage Consultant, Debbie Hood, has been absolutely fantastic! She helped us at every step of the process, keeping us constantly informed of how everything was proceeding! We cannot recommend her, and American Financing, enough!
S
Jason helped us lower our interest rate and cut time off our mortgage loan. He was incredibly knowledgeable, efficient, answered all of our questions and was super quick to respond with answers in language we understood. We would go to him again in a heartbeat and recommend everyone to him. Thank you Jason for listening and making what usually is a headache process, incredibly easy!!!
C
Amerian Financing saved me almost $300/mo. on my investment property by refinancing. It cost me about $3,000 in closing costs to do it, and with me being able to skip one monthly payment (because of the gap between when the original loan ends and the new one begins), putting the rent check from my tenants to my principal makes the refinancing almost completely free. Highly recommend them. Craig was a pleasure to work with. He was very attentive and worked with me through some of the more difficult and complex portions of may particular situation. If I'm ever in need of another refinance, I'll be calling them back.
T
What a great company! I have listened to the endorsement from my favorite talk show host for a year and when the time was right I went to the site and filled out my application. Dec 10 2021 to closing on Jan 17th 2022 this has been the most stress free business transaction I have done in many years. I was contacted by Justin White, my mortgage consultant within an hour and scheduled our initial interview call the next day which was a Saturday, my only day off. Within just a few minutes speaking with him it felt as if we had been friends for years. I was kept updated on a consistent basis and if not him updating me, nothing was missed with Heather Lorber my processor who was on the job with any information to pass along. The portal was the best and easiest platform I have ever used. Not enough stars to give to this company, Justin, Heather and the entire team right down to the local notary who came to our home. I sure wish I was an important or famous person so my endorsement would reach more people, but you'll have to just take it from this old common guy who needed help and got more than expected!
D
I’ll start by saying I’m glad that everyone seems to be having an amazing experience with these guys. I was very hopeful for the same thing going into this. And I really believe American Financing as a company is great. But my experience working with a couple of their people has been absolutely terrible. We’ve been working with Mike and Tiffany, we started our refinance in August, and it’s now January, and it still hasn’t been finished. Tiffany is horrible at staying in touch, and has continually asked for documents or information that we have sent her multiple times. The worst example would be a house that was mistakenly added to our application that we never owned. Tiffany asked us five times to send in tax and mortgage insurance documentation that we couldn’t provide because we never owned the house. Every time she asked us for it we would tell her we never owned the house. But on the fifth time, I actually had to send her an animated text GIF that said we don’t own that house and we never did before she got the message. Tiffany also sends very clipped and shortened updates and requests, as though she’s trying to make the email as short as possible, and it has led to a lot of confusion for us. We would ask for clarification, but she would never offer any. I also get the feeling that she skim reads emails instead of fully reading them, and has led to the constant asking for info we’ve already provided that I mentioned. Additionally, they essentially ghosted us for over six weeks, and we would leave messages and emails asking for updates that never got returned. Finally, Mike called us, not to give us an update, but to ask if we were ready to start a refinance. Seriously? I don’t expect them to remember every single person they work with, but you would think our name would at least ring a bell or something and he’d think to check on our file. As it is now, we are (supposedly) nearly ready to close. I hope that’s actually the case and we can be done in two or three weeks, but honestly I wouldn’t be surprised if we’re still dealing with this come March or April. I will consider possibly using American Financing again, but I refuse to work with Mike or Tiffany again. This has been an enormous pain to deal with.
D
After shopping around, I chose American Financing because of Scott Mays! The other companies called and called and called multiple times a day (including weekends) to the point where it was annoying. Scott on the other hand, offered me the the option to communicate via email which was the perfect fit for my husband and I. Scott was always available and QUICK to respond to any questions I had, whether it was through email or a personal phone call, without overwhelming me with persistency. Scott would check in and follow up in a polite and professional manner and allowed ample time for us to make knowledgeable decisions without feeling pressured or rushed. He made the process seamless from beginning to end as he kept us informed every step of the way. If you’re looking for quality service, low rates and zero out of pocket, call American Financing and ask for Scott Mays! He and his team are a-MAYS-zing!
R
VA to VA refinance: Daniel is very easy to work with and very knowledgeable of the VA process. Unlike other companies I looked into, Daniel knew all the VA regulations, saving me a significant amount of money. Communication was awesome! I’m in rural Alaska, yet I always knew where we were in the process, several time zones away notwithstanding. Highly recommend!!!!
M
I highly recommend this company for all your mortgage needs. I had the pleasure of working with Scott Mays during the refinancing of my home and he was quick and efficient we were able to close in less than a month. A Huge thank you to all involved if my refinance.
r
Matt was the best in handling my loan. He was efficient and very knowledgeable. With his help, this turned out to be the easiest process I ever had in a refinance home loan. I highly recommend Matt to everyone.
T
We refinanced two rentals thru American Financing and delt with Michael Lopez. The process was quick, effortless, thorough and smooth. Michael was perfect to work with, he kept us informed and answered any and all questions in a timely manor. The process didn't drag on and we went from start to finish in just under 6 weeks. We will be using American Financing for any of our real estate refinances and or purchases and will not hesitate to refer them to friends and family. Tim Fleck / Diana White
J
Hank and his team were fantastic. Kelly went above and beyond to ensure that we stayed on track with our refinance and answered all of our questions. We truly enjoyed our experience working with TEAM HANK and would recommend them to anyone!
D
Denise and Candice helped my husband and me buy our first house. Denise got us pre-approved quickly. They were always available when we had questions. They made a daunting process easy. I recommend them and American Financing to everyone!
T
Walter Baittei was amazing throughout our process with the refinancing of our house. He was patient and explained everything in its entirety. He was so helpful when it came to downloading documents and helping filling out all the paperwork. It was all done start to finish within a month. I will definitely recommend him to my friends and family.
D
From start to finish they provided excellent customer service. My mortgage consultant Emily Griffith was helpful and all ways available to answer any question I had throughout the whole process. I would use them again in the future for financing needs. A great company, with great values, excellent customer service! AMERICA STRONG!!
L
We love American Financing! From start to finish, Katy and Lorraine were friendly, timely, knowledgeable and professional. We cannot say enough good things about them! They are simply the best in the business.
D
I couldn't be more happy with the way Carolyn and Michelle handled this. I was in a rough place that I wasn't sure I would get out of but between them and our team of agents I am moving into my first home in just a few more days. They were absolutely amazing and they knew how busy I was at work and took care of everything. Just amazing thank you so much!!
K
Worked with mortgage consultant Katie Montgomery and processor Crystal Stevenson and it was a very easy process. Both of them updated me multiple times and would respond to my questions in a timely manner. I was able to lower my rate and cut years off my mortgage.
J
***6 Stars!*** I refinanced my home mortgage a few months ago with Bill Park and once again he proved to be the best out of the 5 other mortgage companies I was working with this time. I was lucky to have have met him when I originally purchased my home so I could continue to work with him on this refinance. He is extremely knowledgeable in his field and can explain it in a clear, concise, way for the customer. I tell everyone I know who is looking to buy or refinance about Bill because he’s hands down the best!
R
This was the easiest refi I have ever done. I heard them regularly advertised on the Lars Larson Radio show and decided to give them a call. Matt Pullara and his team were great to work with. He was very responsive by phone or email. He quickly answered all my questions. We were able to close in just 2 weeks and never had to leave our home. I highly recommend this company.
T
Very easy and fast process to get our home refinanced. Brandon Kelly was very helpful through the entire process. He helped us get a great rate just before interest rates went up.
R
Love! Love! This company! My loan officer Jason Creech was not only super professional and knowledgeable, he was kind and a great listener. My refi was completed and approved in less than a month. Me and my husband were so pleased! This is the "Go too" company for mortgage financing ...... Call them today
M
Some of the best customer service I’ve received from any company in a long time and they made the refinance process for me incredibly easy. The whole process only took 2 weeks from the first call I made to the closing of the loan. Thank you Hank and team for the great service. Went from 4.8% interest rate to under 3% and shaved 5 years off the length of my original 30yr loan.
S
I can't say enough great things about American Financing. This will be the second time I have used them for a refinance and yet again they did not disappoint. I started the process of my refinance on Monday February 7th and have my official close date of Thursday February 17th! My consultant was Walter Baietti and from the start he was kind and friendly and answered every question I had and worked very hard to get me to the finish line. Kimberly Morgan was my loan processor and she was equally awesome. I would highly recommend American financing and Walter for any of your refinancing needs. Shelly J. Luoma 02/16/2022
T
Everyone was so friendly and explained all the steps as we went thru the process. The best part is that they all kept in touch with me. I got a call or text or email at least once a week! I had an issue with my title and they fixed it quickly. From start to finish it took a little over a month and I am so happy! Thank you Kyle and Aaron and the title lady and anyone else in the background that worked on my refi. You are all the best!
M
I was lead to believe that I was approved for a cash out refinance only to be told that I wasn't due to a bankruptcy. This company is misleading, under-trustworthy, and seemingly crocks. Why would an senior executive pull your credit, prepare a loan document, offer a 3k closing discount, and then later tell you after reviewing my file, you don't qualify. What was he looking at before I re-mention to him the bankruptcy? It was there when I applied and when i told him in the initial phone interview before asking for tax returns and running my credit. I signed loan documents. I was even giving an anticipated closing date. When i asked for his supervisor number, I go no response. I just want the credit inquiry removed from my credit file because of his misleading, deceptive, practice.
S
We had a great experience working with American Financing. We were pleased with each person we dealt with, everyone was knowledgeable and took the time to answer our questions. Very happy with our refinance.
R
Awesome friendly, efficient and flawless service. They saved us a lot of money. Heather was so easy to work with and explained the whole process from start to finish. I highly recommend this company for refinancing. We are very please with American Financing.
D
We worked with Matt Lake at the Parker Office. Matt is an excellent communicator and gives you the info you need in a very clear and concise method. Matt worked hard for us and got us an awesome deal. On a scale of 1-10 I would give Matt and American Financing a “25”. Check out American Financing you’ll be glad you did.
B
We applied for a preapproval letter back in The first days of March. Julie called us to fill out the application, asked multiple times for the same documents over and over again, then completely ghosted us for 60 days. After we had already gone through another lender, bought a home, and completely moved in, she came back asking for the same documents AGAIN that we’ve already submitted MULTIPLE times. They pulled our credit affecting our credit score and then just left us unattended for weeks. I can even see all the duplicates of my paperwork in the portal. The weeks following our application we reach out multiple times to get and update and never heard anything. After I explained we didn’t need there services anymore, I’m still getting email requests from her about submitting documents. Totally unprofessional and disorganized. I recommend a much better experience with Bank Of England (Ryan Graham Loan Officer) . They were very personable, pleasant and easy to work with.
T
Was an amazing process from start to finish even with a hiccup I created. I had a house inspection fail causing me to pivot to a new property and American Financing switched gears and started over without mkssing a beat. Both the agent Lynnette and the assistant Cassie were very helpful regardless of what questions I had. I was under the impression that home loans just came from banks. I had recently relocated to Florida from Colorado and was needing to purchase a home and had become frustrated with how the local lenders and big banks were treating me. For years I had listened to Glenn Beck, Hannity, and others advertise for American Financing and figured why not try them out. Also with Peyton Manning putting his name and reputation on it just made the decision to use them even more concrete. Loved the entire process and cannot recommend them enough. Torry Johnson
D
Long story short. I have been working with American financing to refinance my home send September last year 2021. I have to jump through hoops bend over backwards I had my final kicked out restarted twice. American Financing is overwhelmed with the amount of work they have. Team Hank??? Found out today they don’t do loans on my type of property after months of working with them. They will waste your time and have no obligation or want to get you approved. Shout out to Whitney on team Hank. You were awesome!!!
J
Hank Metzger and Kelly Mennenoh with American financing did an excellent job with helping us refinance on our mortgage. Our particular situation was very trying due to paperwork issues that was no fault of American financing but with the county and relatives being involved that were out of the state. Hank and Kelly were very supportive and helpful with getting all the proper paperwork completed to complete the refinance. I give a hearty thank you to all the members of team Hank and American financing, job well done. Thank You, Sincerely Jessie & Mary
j
I just completed a refi with Hank and his team. It was quick and really easy. They were very helpful and Kind. Kelly the loan processor was very friendly and patience with us as we were tracking down missing Info.I would highly recommend using them and I will use them again in the future. The notory that they sent to the house was awesome, they squeezed us in at the last minute to accommodate our tight schedule. The notory was funny and respectful and really made the signing of the papers a fun experience. They really have a good team and seem to care about you not just closing the loan.
J
Mike McCone with American Financing made the process easier than we could have ever expected. From start to finish in less than 30 days. Mike and his team answered every question we had and then some. We closed our loan quick and could not have been more pleased. We'll definitely recommend them to anyone else looking to refi and will be calling again in the future.
K
Mike McCone and his team are amazing! This was my first refi, and if the terms and service are this good, when interest rates drop it won't be my last. Mike knows his stuff, and he's highly skilled at explaining the process and keeping the client on track and focused. The American Financing team is wonderful, responsive, and attentive to detail. I would whole-heartedly recommend them to anyone needing a refinance, and should the opportunity arise, I will 100% work with them again.
M
Luke Porter was truly an answer to prayers for me. He was very patient, professional, and knowledgeable. He also taught me a lot of how financing a home is and the “why” my seller was also impressed with the proficiency of my loan. Thank you so much for all you did for me.
M
We all know buying a first home is scary and stressful. When it seemed impossible for me and my husband, Denise somehow found the perfect loan product for us. She is very communicative and encouraging. If you a first home buyer, I highly recommend Denise! She is amazing!! Thank you, Denise💜
Y
We worked with Alexandra Spollen. I am certain that she was balancing her efforts amongst many clients but it felt like we were her priority. She has great knowledge and experience with this industry and excellent customer service as well. She was a pleasure to work with!
L
Smooth process!! Douglas Longoria was extremely helpful and made this process much easy than expected. The entire team at American Financing were super helpful and knowledgeable. Will definitely recommend to family and friends looking.
D
I closed on my loan with American Financing today. The process was smooth and as painless as possible given a Refi. I attribute my experience to the courteous and professional service I received from both Tony Wesson [Mortgage Consultant] and Sheila Brimmer [Processor]. It was a complete pleasure working with both of them. They were prompt and informative in response to all questions and provided detailed and clear next steps if needed. I would highly recommend using this team for any home financing needs. It is truly refreshing to work customer centric service professionals.
C
The folks at American Financing were very helpful with the whole loan process. Karim was particularly helpful. He was very knowledgeable and responsive to all my questions. I highly recommend American Financing for all your loan needs.
J
When we did our first mortgage with American Financing it was a fantastic experience.........when we went to refinance it was a different story. We spoke to our loan originator at beginning of March 2022 and we had set a rate of 3.25%. It took about two weeks to gather all of the loan documents and submit them. We heard nothing from the team until Early May just before closing. My loan originator Hank informed me two months later that due to some delay I lost my rate lock and that "someone" forgot to re-lock the rate so my new rate is 4.25% raising my monthly mortgage payment by over $500 this is .65% lower than my current rate. I continued with the loan due to the length of time and effort that I had put into it, but I can not express enough my disappointment in this experience. It seem that this "small family company" has turned to a processing center for cattle and people who are counting on this company for helping with their most expensive life purchase are just a being processed through without personal regard. Of course this is just one persons experience and opinion. Disappointed and upset is an understatement.
D
Malcolm was a great person to deal with. He was informative and walked me through every bit of the loan processing. It was a real good experience working with him and American financing crew all the way through the process. I highly recommend American financing and Malcolm
D
Emily with American financing was friendly, positive, told us the truth and always upfront and very responsive!! We had a horrible experience with Freedom Mortgage, so we did a mortgage review with American Financing on their website... within 30 minutes we had Emily from American Financing calling us. After the experience I had with Freedom we were hesitant to try again and go thru the truly horrible experience we just had experienced from freedom. To my surprise Emily was friendly and walked me thru the options available, and she recommended options as well. Emily explained everything and detailed what to expect and when. She always answered her phone when available and if she was busy she emailed right away to answer anything I needed. The whole experience with American was the best and easiest I've ever experienced!!! Their website portal helps you submit paperwork needed and walks you thru the timeframe so you can track the status of your loan process. We have closed our mortgage refinance and couldn't be happier. The other members of the team at American who also helped and assisted with our loan were also exceptional and went above and beyond. I am now telling everyone I know about American and Emily at American Financing, they know what you need and explain it very well in an easy to understand way. They are a very good mortgage company but most importantly the people at American are genuinely great people.
T
Suzanne Dew with American Financing helped us to refinance our home. She provided awesome customer service and handled everything for us. Would highly recommend her and American Financing for anyone looking to refinance their home.
P
They did a good job initially. They got the loan done fast. However, the home appraiser they sent told us it would be less than an hour of our time. Instead the guy brought his son with him to train him. An hour and a half later he was done. Then before our 1st payment was even due, American financing sold off our loan to some unknown company without even a phone call, just a good bye letter.
K
Emily Griffith and her team at American Financing are Amazing! From the first phone call they were professional, and listened to my situation. After I gave them the info they needed they had numbers and loan docs back to me in 24 to 48 hrs. They kept me informed on everything that was going on with title and underwriting! Emily and her team responded to questions through phone calls, text and emails promptly. Emily and her team got my mortgage refinanced in 30/35 days! They made the whole process stress-free an easy! I am definitely working with Emily and American Financing again in the future and telling all my friends an family!
A
I have been working with Michelle Torrance, my Loan Processor and Mortgage Consultant, for the last few months on my refi and I can't say enough great things about her. Her professionalism, sweet personality and overall care of my particular case is one of the primary reasons I love my relationship with American Financing! Thank you again, Michelle!
M
I can wright a book’s about my experience with American Finance. I bought two houses in last 15 months and lender is American Finance. Honestly speaking, this company and their employees are magician. If you are honest with them they can change your life and can help to buy your dream house very easily and within short time. Karim Lababidi (Mortgage Consultant) and Candice Goins (Processor) are Rockstar. Love this people who help me to buy my second home within 21 days and successfully complete my challenging loan process within my time frame. Thanks to everyone who works in American Finance and specifically thanks from my heart to my brother Karim and Sweetheart Candice. Me and my wife always appreciate you guys for helping us.
L
Alex Schenk from American Financing was so helpful and easy to work with throughout their simple process of re-financing. It went smoothly, thanks to Alex, who promptly & thoroughly answered all of our questions. I would not hesitate to recommend Mr. Schenk and American Financing. They are wonderful!
B
Dealing with Daniel Conlin from American Finance was an excellent experience. he answered my questions quickly and was very responsive in a timely manner. I will refer people to Daniel when the situation presents itself. Bob
R
Mike McCone did a outstanding job with our loan process. We think it was done in a orderly and timely manner. He answered all of our questions step by step that we had about our loan. we would highly recommend Mike for your next loan.
K
American Financing did a great job at closing my refi in less than 30 days and were very responsive at every step. My only concern was that closing had to be rescheduled twice but they got the ball over the finish line! Alexandra Spollen did a good job.
L
Our home refinance process was smooth and painless and completed quickly - which was great! I would highly recommend working with Brandon Kelly and American Financing if you want to refinance your home!
D
Alex Schenk was superb. He made the entire process easy and accurate. He rapidly answered the few questions I had asked and the entire mortgage refinance went smoothly & quickly.
B
American Financing is a great company to work with. Everyone is friendly, communicates well, and professional. We've used them twice and will continue to return for our refinancing needs.
A
It was such a pleasure working with Malcolm Arrington during our loan process. He always answered our calls and questions, walked us through the process and assisted throughout the entire process. I’d highly recommend working with Mr. Arrington! And we’ll definitely work with him again!
V
William was easy to work with. Easy to talk to straight to the point and made things easy to understand. Very quick n made refinancing no hassle and no pain experience. Will be working with him again for sure..
M
Chris Kelly was amazing to work with! He was very knowledgeable and very patient with all the questions we have had. Very quick on returning emails and contacting us with updated information. Would highly recommend Chris!!
j
I just did a refi with American Finance and I have to say from beginning to end has been such a pleasure. Not only did they help me with everything to make this one of the easiest experiences but they are super nice people to deal with. I would recommend them to anyone and all people looking to go though the process. If you are new to doing a refi just reach out to them and they walk you through everything step by step. Contact Mr. Alex Schenk. Great Company.
J
My experience refinancing my home with American Financing was wonderful. Hank Metzger was professional and efficient, and he was able to secure a loan with better terms and more quickly than I expected. I would happily recommend American Financing to friends and family.
S
Jason Creech was friendly and professional. He was able to answer ALL of my questions and provided information in a way I could understand. He was able to lock me in to the BEST rate, and even provided multiple scenarios that fit my needs better than I would have found on my own. Thank you, American Financing... and thank you, JASON!!
A
Hi all! I had a wonderful experience with American Financing! Tayler Orfield was alot of help and very informative throughout the whole process. It was my first time going through the process of purchasing a home and it was honestly easier than I thought. So I'm very grateful for this Financing institutions existence 😄! If you decide to purchase a home I recommend Tayler Orfield and her team. Fyi Larissa Sturr (agent) was alot of help and she works very close with Tayler to best fit your needs. So thanks again American Financing!
R
We just finished refinancing our house with the help of Tony Wesson and Shantikia Douglas. This is our 2nd time using American Financing with absolutely no regrets. Now we feel relief knowing that we have a great interest rate and our bills are consolidated into one payment. We are saving almost a $1,000 a month. If you need to refinance please consider doing it now to save money in the long run. Thank you to Tony and Shantikia and God bless!
S
Zero stars! Over the course of 4 months we submitted 57 documents, endless emails requesting updates and did a third party phone verification. We received a call asking what our availability was for a closing date and then bam, we can't do the loan. Apparently early in the process the loan officer did not pick up on the fact that the underwriter indicated this loan couldn't be done per the lending guidelines of their bank. We have the email chain to prove it which we received after we inquired with the sales manager as to why the loan was declined. We of course switched to a different company but our refi rate went up .5% because interest rates increased during those 4 months. This is going to cost us thousands of dollars in wasted interest! I see a lot of good and bad reviews for this company and hopefully if you do business with them you won't end up like us but you have been warned.
F
I chose this company because I saw good reviews on Google. I m really wondering how did it get good reviews. My experience is terrible. Once I contacted them, I and my husband constantly receive phone calls from different people from this company asking the same information AGAIN and AGAIN and AGAIN!!! Then I had to "Complete Application" online by answering the SAME questions AGAIN! so ridicules.After so much trouble and it ended up nowhere. It doesn't move forward at all.....And we received lots of similar calls from other companies we had never heard of. I am really worried that all the personal information I provided leaked out....So, BE CAREFUL!!
l
Mike McCone did an excellent job of walking me through the process. He explained what was needed and helped make the paperwork effortless on my end. He communicated often. He takes his job and customer service seriously. Thank you Mike.
K
Provided all necessary documentation. Great credit, low debt, great LTV. According to processor Jason Roe, all was proceeding well. After going thru their underwriting according to Jason, he said they needed approval from their investor. Indicates that are not a direct lender, at least not all of the time. It was not disclosed to me that my loan required someone else to approve. I would not have proceeded had I known. Investor changed my qualifications 3 days before conditional approval, recalculated my income DTI ratio, which American had already approved. Rejected after wasting 5 weeks of my time. I used American before on same loan type and had zero problems but things change. I will not use or recommend American Financing.
J
This last week or so has been like a whirlwind of stuff seeming to happen so fast. It’s like I imagine it would happen with almost any company we ask because of the collateral we were offering. Thanks to Greg L. and Ray O’s help and guidance it happened faster than I ever imagined it would go. Once again thanks for the opportunity to better our situation. James & Brian P
D
Thorough, customer excellence, fantastic. Tim and his team are the best I've ever encountered and I work in a face-paced, high-stress environment. You are their number one - and you feel it in every way.
H
Denise was great to work with and was always looking out for our best interests. She keeped us in the loop the whole time and returned my calls in a timely fashion. It was a pleasure to work with Recorded Line... I mean Denise.
J
I would like to Thank Alex Schenk for working through this very complex loan process if any of you are self employed knows very well .We tried for years to get an approval but didn’t quite get someone to walk us through but Alex knew how and helped put us in the right place to Succeed. Thank you to all loan processors who helped calm us down when We were going through the process American Financing is lucky to have these people. Thanks Joe Iachetti
J
Matt Lake and his team did a great job with our refinance from start to finish. I would highly recommend American Financing for your home loan needs.
L
Raymond sewer was amazing! he helped us out so much, we were on a time restraint and he got us taken care of pretty fast. He made our experience easy and painless!
B
Kay Lynn was incredibly helpful, courteous and answered any questions we had with no delay. She helped us become homeowners for the first time in our lives. We're relieved, overwhelmed, excited, and thankful all at once.
R
We loved our experience with American Financial ! From Vicki,Amber to Veronica! They made it super easy to get the house of our dreams in this vicious market! I highly recommend them!
R
Malcolm Arrington handled our refinance of our residence and some rental property. He was very attentive to every concern or enquiry we made. His attention to communication with us through this process was extremely important and helped keep us in the loop throughout the whole process. Thank you Malcolm!
M
AWSOME American Financing did an amazing job getting my refinance loan in 22 days .My loan officer David Clark and Sarah Morton the loan processor made sure the process went easy and timely.
K
We had a very efficient and easy process for refinancing our home! Dan was very attentive and took of everything quickly. We would recommend to anyone looking to refinance!
T
Walter worked very hard to make out loan happen. He let us know in a timely manner what we needed to do and what documents we needed. He also got it pushed through when we thought it was dead in the water.. great job by all involved
L
Emily was INCREDIBLE! from the first phone call to the final stages of the re-fi. I never felt like I was working with a representative, but rather with a friend. Highly Recommend AF and Emily.
R
I've had a very bad experience with American Financing. I've financed and re-financed many times over the past 15 years and my experience with American Financing is one of the worst. There was poor communication, kept getting different people assigned to my case and my loan terms kept changing because my rate locks kept expiring. If you are an investor or landlord, I don't think this firm is the place to get a mortgage.
G
Worked with Walter at American Financing. He was the utmost professional and worked hard for me determining what kind of refinance plan would be best for my family and then working hard to get me the best plan rates, deals, and loan possible.
S
Alex Schenk is super nice to work with, very personable and attentive to your needs. Quick to respond with answers. So far very pleased with Alex and DeAnna great people to work with when refinancing your home.
S
We worked with David Smith - Our experience was smooth, and David was always on top of the details, and had an answer for every question. In the end he helped us find a solution to our needs. Very satisfied - would highly recommend.
L
Walter Baietti was amazing! He was very professional, kind and trustworthy. I will reccomend American Financing and Walter all the time. Thank you for the great service!
C
What a mistake! Here's how it went 1) "My apologies on the mix up - I did have that information on your file and the processor removed it So sorry about that. 2)unfortunately remove the down payment assistance program from your file because the income limit for that program is $86,200 and you make $105,000 a year. 3) Oh wow - ok we had the totally wrong amounts for your income then. So that does change the numbers a lot, but there is another issue - the minimum credit score for that down payment assistance program is 660 now. It started out with a minimum of 600 but then the company decided that it had to raise it to 660 in the last couple of weeks so I apologize about that. So my question is what is really going on? How dare she ask if she has more money now? Shouldn't my daughter be grandfather in the 600 minimum credit score since her application was pending BEFORE they made the changes? They are waiting on employment verification from a job that she submitted pay stubs and tax returns from. Telling her since she's paid hourly they need to verify her employment. Isn't that's what tax returns and pay stubs are for. I trust Ryan Cameron from Magic Atl' 107.5, so that's why I choose this company. I will be writing him to let him know about mines and my daughter experience. I want his fans and the world to know what is really going on with this company. I see nothing but great reviews but what about the bad one. People need to be informed.
R
American Financing was very easy to work with. Everyone I dealt with was pleasant and courteous and I appreciated the regular communication about what was happening with my loan.
L
Hats off to Alex (Schenk) and the team, were very experienced and thorough, his knowledge of the industry and his communication skills, made a difficult life decision less stressful. I truly appreciate the time and effort the team took to complete the process.
M
The whole team,led by Nicole Thompkins and Vince Pacheo were energetic ,goal oriented and determined.They were clear that my goals and objectives to refinance at a lower rate was their goal as well.And we did it,but not without their effort.
J
Suzanne was great to work with. She explained everything and answered all my questions. I would recommend Suzanne Dew and American Financing for my next re-fi or home purchase.
T
Just closing on a refinancing of my home. My mortgage consultant from American Financing was Alexandra Spollen. She is great to work with and walked me through the process so I could successfully get this done.
H
I was unsure about refinancing my home at first because I'm not well educated and have severe adhd, and the lingo can be a little more than intimidating. However they were patient, and able to simplify everything for me. Answered all my questions and were there for every step of the process.
K
Malcolm Arrington was so professional, prompt & helpful with our refinance! We would recommend Mr. Arrington & American Finance to anyone looking to save money with great people.
A
From start to finish it was extremely quick and a smooth process. Vince Pacheco handled everything accordingly and did an outstanding job. Would highly recommend.
R
Alex was great. Checked in to let me know what was happening every step of the way. Had everything done smoothly and quickly. Could not ask for a better experience.
e
Mike McCone was extremely helpful during my refinance. He really made it an easy process and was always available to answer any questions I had
W
David Clark and all the people with team David at American financing are awesome I told him I work a lot and I don’t need to do things 2-3 times he let me know what he needed I gave it to him smooth sailing and done I did change something on last minute with them answer to that no problem we got this him and his team were great thanks team David and American financing JOB WELL DONE HALALUJAH TO JESUS GOD BLESS
n
Ignacio was great to work with..........answered all my questions immediately and has a great sense of humor! The process was quick and easy. Thank you American Financing.
R
Suzanne Dew was very professional and just great to work with. American Financing came through with flying colors. Thanks again Suzanne
t
Shout out to Team Hank at American Financing! Due to their organization and knowledge of the market I was able to close in 9 days! Would honestly and highly recommend them.
J
Kyle Carver was very professional, knowledgeable and communicated with me every step of the way during the loan process. American Financing thank you.
M
I got a quote from American financing for 12k to refinance... First they said 2.9% APR... then after a day it shot up to 3.2... then finally at 3.7. I shopped around while American Financing kept moving forward with the loan. Got to the point where the appraiser wanted to come out and I said no. Got another quote to compare and the local lender beat the APR and the refi was 4k less. I barely heard from American financing through the whole process but as soon as I emailed to say Im not moving forward I received multiple calls. I told the processor that I was going with another company because they were lower on not only the apr but 4k on the refi and he replied that they would beat the quote by $500. I told him that they should have done that in the first place... Tried to rip me off and then willing to come down 4k when I tell them I have another quote. To top it all off when I was explaining that im going with the other company because they were cheaper and honest upfront I got hung up on. Then I get a document in the mail from my homeowners insurance stating that American Financing changed my insurance information to include them without my permission. Money isn't everything and even though American Financing was willing to beat the quote from the other company, honesty from the company I went with was more important than the $500 American Financing was offering. How can you go from 12k to 7500k with the blink of an eye and then get mad at the customer when he doesn't trust you? If I didnt get that second quote they would have been perfectly fine sticking me for an additional 5k. ***Update*** The above happened while my wife actually worked at American financing. If this is how they treat a employee imagine what they do to the average joe. Yesterday my wife was let go because the housing market is changing which we understand but they let her go through a mass conference call after 2 years of service. By law your suppose to get your last check the day they let you go, they put her check in her bank and when she went to the bank to pay bills they said American Financing took it back out. She called American Financing for hours trying to figure out the issue, they finally told her it was due to a banking error and she SHOULD get it tomorrow which would be days after she was let go. This company is terrible.
T
Angel Davila genuinely tried to help me get the best in refinancing my home. I defenitly recommend American Financing and will use them again in the future.
C
A huge thank you to Brandon Kelly and Sharonda Burnside of American Financing for making the process of refinancing a home bearable. If you have had bad experiences with other lenders, please consider giving them a try.
M
DO NOT USE THIS COMPANY! Find someone else. These people do not care about you. They put our family in a really rough spot financially with their lack of knowledge and misinformation! Team Hank is a joke. He really needs to learn about customer service and how to speak to people. They waited until the last week before we closed to tell us they were unable to continue with our loan. I can't express enough that these people do not care about you!
l
The entire team was wonderful, especially Suzanne. Helpful with prompt responses and always so friendly. I highly recommend this company
R
I've had such an amazing experience with this company. We had a whole team working with us and providing us constant updates. We had Jacob, Candice, Edward, and Star helping us and taking the time to speak with us at all hours of the day. Thanks to this amazing team my family now has a home. I recommend 100%! They have the best references as well. They're committed to helping you and finding the best deals for your family.
C
Absolutely the best financial experience that I have had…EVER!! From the very beginning, every single step was without a doubt easy and very detailed without a lot required on our end. I would highly recommend using American Finance and especially William to anyone looking to refinance their home. Thanks so much to the entire American Finance Team!!
A
Hank and his team have helped me through a big life change. Their loan options, customer service and attention to detail are what you want from a lender. Communication is on point and you get your questions answered honestly. The experience was great and would recommend anyone to American Financing. Thanks!.
M
The team at American Financing is always fast, professional and very helpful. Walter was my mortgage consultant and he is amazing! He was quick to answer my questions, always made sure I was well informed, and provided an amazing experience all around. The turn around time was incredible, we were able to close within a month on my refinance. I would highly recommend this team.
C
Our mortgage consultant was outstanding in every aspect of our loan process. Colleen is the best!. She was professional, personable, knowledgeable, and thorough in every communication we had with her. She was readily available for any questions we had. This is the third loan we have obtained from American Financing - Colleen managed each one. All were successful and handled to our complete satisfaction. We would definitely recommend American Financing and our mortgage consultant. In fact, we already have! They, too, were very happy with the service she provided. She deserves more than five stars!
L
Terrible company, don’t waste your time with these people, they are quick to get all your info, but they don’t ever give all the details, they never mention that it affects your credit report when they run it. The actual realtor they give you rarely answer and they never showed me options of anything available. Carolyn Hollingsworth was no help and never responded I suggest if you do go to them you should ask for someone other than CAROLYN Hollingsworth
J
My husband and I began the process to refinance our home in mid-September, and we were able to close on our new loan at the end of October. The process from beginning to end was made easy and we are saving a ton of money each month. We initially spoke with James Van Dellen. James was informative and very responsive to all of our questions. We were also able to check in with him at any point in the process. Each individual we worked with was helpful and knowledgeable. We highly recommend American Financing.
J
We are very pleased with American Finance. Walter was extremely helpful and courteous. He made the process as easy as possible. We even had the closing at our home at a time convenient for us.
W
I recently did a refinance with American Financing after hearing an ad on KHOW radio Tom Martino. One of the best decisions I have made. I cant say enough about this company, the loan officer Russ and his team. Every call, text and email was professional. It felt effortless. From the day I contacted them to the time I closed was 14 days. I converted a conventional loan to a VA loan, took cash out to pay a second and a credit card off. Nearly $40,000.00. Lowered my interest rate. And walked away with a lower monthly payment. I just purchased this home 14 months ago. Everything was done electronically except for the close and the closing was done at my house on a Friday night at 6:30 pm. I live way out in the country about 30 miles from a main city on a dirt road. Everything from start to finish was done so as not to inconvenience me or my family. I cant put in to words how happy we are with this company. Russ and his team were the absolute greatest! They have earned all of my future business. Thank you American Financing. It is great to know that there is a company out there putting the customer first!!!
T
Hank's team at American Financing processed the refinance of our home in a timely, friendly manner. At the onset they provided us a detailed list of the documentation required of us. Uploading the data to their web site was easy, and the additional items requested to complete the loan were minimal. The team was responsive to our periodic inquiries, and our loan was closed in a timely manner. Very professional!
B
Oh my goodness!!! This was so fast and easy! I wanted to refinance and had a few things to be rolled into it. All before I was leaving for a long while Jaime from American Finance Company added First it all up and even though there were a few hick ups managed to get it done for me. And first integrity title company sent Kennedy the Notary to me as I had left for my adventure already. And Kennedy had to wait for my nephew to arrive to my destination to sign On the paperwork. Kennedy was so sweet to wait so long. He was very patient and we had a wonderful time together as we waited, Which was quite awhile!! This is truly a terrific company to work with!! I highly recommend American Finance Company and First integrity title company For your financial needs!!! Thank You Jaime and Kennedy Brenda
S
Thea made the experience exceptionally easy. From the 1st phone call through closing, she walked me through the process, made the documentation execution simple, made clear what was needed. I am self-employed so there was a bit more paperwork but she made it so easy to get through. It was such a pleasure working with her. She helped me understand all of my options and I ended up getting a loan term that was better than I knew was possible, knocked 5 years off my original loan for only a few dollars a month more than I am currently paying. AMAZING! I highly recommend her and will use her in the future.
J
We just refinanced our mortgage with American Financing and it was a great experience! Our mortgage consultant, Tommy McMillion, was amazing and answered all our questions very quickly and was there to support us every step of the way. Our loan processor, Monique Watkins, was also absolutely fantastic. We couldn't be happier!
K
American Financing was super easy to work with! Everyone was very helpful and friendly throughout the whole process. I’ve never had such an easy experience! They were recommended to me by a friend and I would definitely recommend them as well. Suzanne was the first person I spoke with and made the process for my husband and I as easy as possible.
s
Our Loan officer, Ed Leon, went above and beyond helping me through my actual first refinance! He was super, he was upbeat, he was personable and he put up with me, which says a lot! We appreciate all he did for us!! We had a lot of opportunities to laugh away some stress issues thanks to Ed! He’s got a Great personality and so very easy to work with!!! There were a few glitches, due to no fault of American Financing! They worked diligently to eliminate any concerns I may have had! We found working with an Oklahoma title company can be very frustrating, but American Financing stayed after them!! Thank you American Financing for taking Great care of Us!! Thank you again Ed for all you did for us!!! Love Ya Ed, Sally Healey
D
Mr. Brown was wonderful to work with. He was patient with my questions, polite and always keep in touch with what was going on. This is the second time I have used American Financing and will definitely be going back again!! We can say thank you enough for saving us money and getting everything done as seamless as possible.
S
Quick and easy refinance. I have a difficult schedule and my mortgage consultant, Scott Mays, was very helpful in getting most of the refinancing done via email and online. Honestly, it was the easiest, most stress free mortgage I’ve ever done. Scott and the others at American Financing are fantastic to work with.
D
Our consultant Brandon Kelly was super helpful throughout the really quick and easy process to refinance our home. Easiest mortgage we have ever done.
r
The Garcia Family would like to thank Matt Pullara from American Financial. My family and I had the best experience ever. Matt and his team worked daily to help with refinancing our home. We our truly grateful and appreciate the work they put into this. Plus the turnaround time was beyond my expectations. They got this deal done in no time. This is so far one of the Best Financial companies we have ever worked with. I will for sure keep them in mind in case I need help again. Thanks again Matt for making this possible. Kuddos!!!!!😃😃😃🌹
A
It was an excellent experience due to the outstanding professionalism of Connor Stephens and Maura Manning. Their attention to the details of the lending process made it all seem as though they were really good friends taking care of Lilia, my wife, and me. Connor and hopefully Maura will be our go to professionals for all our mortgage financing needs for the future, should they arise, and they will definitely be our referrals to anyone who inquires of us about any of the services Connor, Maura and American Financing provide!
J
I worked with Douglas Longoria on my recent refinance. American Financing and Douglas are amazing to work with. As you can imagine there are always little speed bumps along the way. But in record time we were able to get everything done. Now I have a better overall monthly payment. I highly recommend them!
B
In November, we contacted American Finance and asked for information on a new mortgage with a lower interest rate. We were transferred to Abbi Goode and it was the best thing ever. Abbi was very responsive, pleasurable and knowledgeable. We were interviewing two other lending companies and Abbi seemed to offer the best information, price and program going. It was challenging because we were working off estimated figures and credit rating. We had many conversations and each was very professional to the point and helpful. We chose American Finance mainly because of her and the professionalism we received. We worked closely together over the next two months to bring closure. Because of the holidays, closing took longer than expected. The estimated closing cost were much higher than we expected and when we discussed the situation with her, the closing cost we reduced to a manageable amount. Originally, we were having a hard time figuring out exactly how much money to borrow. Abbi explained all the different programs, their plus, minuses and costs associated with each. It was suggested that if we get a 30 year mortgage with some needed cash, we could enjoy our senior years and not only live for a mortgage. On the day of our closing, she came to work early (we are on a 2 hour time difference) to be by her phone to assist with any questions. We promised Abbi we would write a personal letter of recommendation after the closing. We wish there was a better word than THANK YOU but we can’t find one. With the holidays and a 2 hour time difference Abbi Goode was right there for us. We are happy she was there taking care of us all the way and should anything arise, we know she will continue to take care of us. Respectfully submitted Michael and Barbara Kasza
V
My experience with American Financing was great! Nicole Lamberti was my mortgage consultant, and Marji Ferman was my loan processor. One could not ask for a more knowledgeable and courteous team. Both made me feel at ease during the entire process.
P
This was the best experience with a mortgage company I have ever had! Brandon Kelly stayed with me every step of the way and got it done! I would recommend American Financing to everyone!
B
My experience with Suzanne Dew and the American Financing team was awesome from beginning to end. Suzanne informed me of the process and provided timely updates on the status of my refinancing!
M
Best refinancing period!! This is the place! Tony Wesson refinanced our home. After working with such a great man in this industry I don’t know if anyone else could meet his standard of expertise, efficiency and kindness! He is an expert in this industry in every sense of the word. We are very happy! Our case was a little more difficult considering the VA loan and a couple other factors but trust us when we say he can help you and he does it well! Thanks Tony!
E
Just completed a refinance with American Financing. Chris Kelly was my main contact. He was a very good communicator and a great guide throughout the process. Would highly recommend!
C
We have loved working with Mike McCone at American Financing. There were a few delays with our refinancing loan, but Mike got everything taken care of for us as quickly as possible. At the end of it all we are saving $800 a month and debt free!! I highly recommend American Financing!
C
We've bought homes in the past, and we've sold a few. This was our first time we thought about refinancing. We were blessed that when we called, we somehow ended up working with Thea Rylander. She has been a real pleasure to work with. We had tons of questions and she's always been ready with an answer for us. Our emails have been answered immediately. She's kept us updated on every step of the process, often ahead of time, telling us what to expect. Thanks Thea for a job well done. Mr. Manning - give her a raise!
D
Katie and her team have made the refinancing of my home so easy. We did everything on line and a few phone calls. When I was unable to answer by phone, they left a detail message which allow me to respond quickly to their requests. This was a one and done process. Highly recommend them !!!
J
Working with Suzanne Dew and American Financing was a pleasant experience. They were informative throughout the entire process and had the best rates we could find. We tried other financial companies and was put off by their pressure tactic. Suzanne took all that pressure away made it a pleasure going through the American Financing process We are extremely happy with our refinancing from American Financing . We'd recommend Suzanne and American Financing to anyone looking to buy or refinance. Thank you Suzanne . Must include Lori Rivera, Nancy Jefferson and the rest of the American Financing team .
J
I had a great experience working with American Financing. Scott Mays went over and beyond to help me through the hole process. I will definitely keep them in mind in the future.
N
We used American Financing for our mortgage refinance. Emily Griffith was our consultant and she was always ready with answers to the many questions we had. Our closing went off without a hitch and we are thrilled with the lower interest rate and shorter loan term. Highly recommend!
B
Grateful for the help that Scott Mays and his team gave me. I was one of those folks that could not just walk in the door and refinance right away. Scott has walked the journey with me over the last year, giving me the direction I needed to get things finalized and into an even better spot. Thanks
D
Mike McCone has been awesome to work with, so much so that this is my second time refinancing with him! He’s very knowledgeable and made sure I was up to date throughout the entire process! 10/10, Thanks a lot for all your help Mike!
B
Alex S. Was an awesome loan officer for our refinance. He and his team were very communicative and super responsive through the whole process.
J
I don't have all day, but if I did I'd fill this up singing praises of AF, but mostly their agent James Lamberti!! He/they made the process of refinancing super easy, thorough, and convenient!
S
This process was fabulous from the beginning. Justin White made the process quick and easy. He answered all of our questions and was very pleasant to work with. I highly recommend this company. Sarah Morton was also very professional and great to work with!
N
Efficient, helpful and a great deal! If you're lucky enough to work with Hank Metzger he'll be sure to solve any problem that arisesquickly (though I'm sure any loan agent there is just as helpful). We were able to close in less than 2 weeks and pulled money out to finish our basement while keeping a low apr! We tried it Rocket Mortgage for a year but were more than happy to return to American Financing!
C
I love to write reviews when they are worth it! To be honest, like many, my first experience purchasing a house and going through the process was terrible. The first lending company and realtor I went with were impatient, non-transparent, unresponsive, and not proactive. I was very hesitant to start the refinance process but after reading reviews and hearing great things of American Financing I decided to give them a call, and I'm so happy I did. Greg Schmidt from American Financing was amazing to work with. I called them during a time everyone seemed to be refinancing, so I can only imagine how busy they were. Even so, Greg had the patience and knowledge to walk me through any process I was hesitant about or didn't understand, and for this, I'm very grateful. Even though some of the steps in the process took a bit longer to complete at that time due to their volume of new clients, Greg and his team, were proactive, and even better, extremely responsive! Greg got me an amazing new rate and payment that has and will help me greatly moving forward. Thanks, Greg and American Financing.
V
Simple way to re-finance and take advantage of low, low rates. Matt Ehrhart and Blake Weston did a fabulous job at preparing, processing and sending the papers to close and were available to talk through any questions I had. Great team and great results!!
J
Our Mortgage Consultant Robert Newton was great to work with. He kept us informed and made the process very smooth.
P
This is our second refi with American Finance and as always it was a great experience. They were able to provide the perfect product for us! Emily Griffith was wonderful to work with, always available for questions and updates. Things could not have been smoother! I cannot recommend them highly enough!
J
Excellent service, my consultant Tyler Robertson and processor Andrew Porter did a fantastic job. Everything went smoothly and very quickly. Highly recommended.
R
Was excited to work with American Financing. I first started working with Aaron who was great in helping us get the best deal possible on out VA refinance. However during processing we were left in the dark a bit and remained in approved with conditions for sometime with no communication. The only communication we received were brief emails after multiple calls and emails from us. Fortunately we were transferred to Buck Ford and he was amazing to work with. I would highly recommend working with Buck and his assistant Michelle if you choose American Financing. Despite the drop off in communication I chose to give a full five stars due to how great it was to work with Buck.
N
Greg LaPointe and his loan processor Aimee made my entire loan application and process simple, fast and stress-free! Both Greg & Aimee are great to work with. I was even able to close right from my home with their mobile notary. I highly recommend using Greg as your mortgage consultant or to refinance
S
We recently refinanced our home through American Finance, it was an easy, stress free experience. Our agent sent us options and worked with us over a holiday weekend to get the process started. We had great communication with the company and all of our questions and concerns were addressed quickly. Thank you for a great experience.
A
Our experience with American Financing has been superb. The level of customer service cannot be matched elsewhere. Scott worked so hard for us and kept us posted every step of the way!
S
I loved working with Doug Longoria from American Financing. He was very helpful and treated us with the most professional manner. He was always very positive when we were working through all the paperwork and would keep updated on how the loan was progressing along.
R
I made my first phone call to American Financing and I spoke with Matthew Ehrhart, he got the paperwork going for our refinance of our house. It only took 14 days from start to finish. This whole process was fast and easy. Raymond Ocana was our loan processor. He also did an amazing job. We saved $1K a month and we are so happy. We want to thank both Matthew and Raymond for the great job they did. 🙏😁
T
Easy to work with and get things done quickly. They don't give you the run around trying to find endless amounts of documents. They keep you informed on your loan and respond quickly to any correspondence.
E
I talked with Thea and she was able to save me $250 on my refinance. I usually work late and Thea was good at making that work for me. I also was leaving on a vacation and Thea was able to accommodate me by having my closing on Sunday instead of on the following Monday. Throughout the entire process she made sure that I was able to get my questions answered timely and I could respond to her questions or requests for me to sign documents. She was always friendly and nice to talk with, great experience.
b
Mike McCone and his team at American Financing helped us work through our refinance and gave us the confidence in the process. Mike was always responsive to calls and questions. We were kept informed about the progress of our application. I would recommend American Financing on the basis of our experience.
M
Angel was excellent to work with; very professional and always called to follow up through the entire process. Couldn't ask for a better person to work with!! Antoinette was also great to work with. Both very efficient throughout the process. Thank you very much
d
Walter B. At amarican financial worked out a great new rate for our refinance we appreciate the fast work they did to help up close in time for December to be our mortgage free month! So helpful for the holidays.
A
Refinance went very smooth. Anytime I had a question, it was answer promptly. Highly recommend! Alexandra Spollen was a fantastic agent who helped us through the entire time.
R
American Financing was great to work with. It was my first time looking to buy a house and our agent, Jonathan Valenzuela, did an amazing job to make the process smooth and easy to understand. He was always answering questions when I talked about how a specific house would look like with our loan. From beginning to end I always felt at ease knowing everything was being explained and I could ask as many questions as needed. Highly recommend American Financing and Jonathan!
J
Jamie and his team helped with my refinance and had great communication. The experience was painless, over quickly, and easier than I expected!
M
My husband and I decided to refinance our Mortgage. When we spoke with Adam Businger from American Finance (Headquartered in Colorado), we knew we were dealing with a professional. He was very knowledgeable about all aspects of refinancing. There was never a question we had that he could not address. He along with Michelle Caruso and Kelly, were a complete professional team! I would recommend anyone who is considering refinancing their home, they are the ones to contact. They maintain clear communication and regular contact every step of the way. Their Customer Service is outstanding! Thank you again Adam. It was great doing business with you and your team.
T
We worked the Ralph Hinshaw (mortgage consultant) and Brenda Gallegos (loan processor) at American Financing and we were very pleased with their work. We felt very fortunate to have such a great team. Ralph was able to help us be realistic about what we could afford based on what we saved for a down payment in a highly competitive Denver housing market, where appraisal gaps, bidding wars, and full cash offers are the reality of the housing market situation. Our real estate agent, Tyler Schreckengost, had worked with this team in the past, so our house closing process was seamless. Ralph and Brenda were very communicative via email and phone about all the documents and deadlines that we needed to have available and when they were due. It took all the guesswork out of the complicated and long paper work and approval process. The team worked so well together, we were able to move our closing date up a full week early! As first time home owners, we couldn't have asked for a better team to navigate this complicated process as it felt so straightforward when you a team that communicates frequently and well with each other. I would highly recommend Ralph, Brenda, and Tyler (Tyler is not part of American Financing -- he is a real estate agent for American Home Agents, but works frequently with American Financing). Thank you for getting us into our first home in the exact location we wanted!
A
Emily Griffith and Vishaal Sowani were absolutely amazing and kept me informed through every step of the process. They worked hard to get my refi completed in just a few weeks. Thank you both!
M
Terrific customer service and follow-up. Process was easy. Walter Baiette our mortgage consultant with American Financing was very knowledgeable, responsive and patient. Highly recommend.
T
Lynette Surman was our mortgage consultant. She was great to work with! We will definitely recommend her to our friends/family.
Y
I called American Financing because I wanted to refinance my home. I spoke to MR. Mike McCone who was very willing to help with the refi. He was helpful with the application process for the refinancing. It was very easy to upload all the documents that they needs for the refinance. I was able to complete the entire process under 60 days and I am very pleased with the outcome! I would definitely recommend American Financing! Thank you all for all your help.
M
From start to finish, Hank and his team were polite, helpful, and easily accessible to answer the many questions I had throughout the refinancing process. Highly recommended!
M
I had a great experience with American Financing. Everyone was helpful and responsive. The process was quick, easy and affordable. I would recommend to anyone.
l
My experience with American Financing was flawless. Suzanne Dew walked me through every step of the process. I love that American Financing can be contacted via email, phone call or even text for any questions along the process. Thank you Suzanne for your exceptional customer service!
R
Mrs. Lori Summers and her team are awesome. They made our experience of buying our first house pain less. Seeing how this was our first house they were willing to answer all of our questions no matter how small it might have been.
M
Working with Robert Newton at American Financing has been great. Very professional an promp answered all my questions in a timely matter him an his staff. Process was very reasonable also, so I definitely would recommend Robert Newton to anyone looking to Refi or purchasing a new home or additional properties. Thanks Again Robert..... Mike an Lucil Knowles
T
We bought a house 5 months ago with the help of American Financing. My husband and I are self-employed and we were denied by several other companies. Some companies wouldn't even call us back because of how hard it is to get self-employed people approved for a mortgage. Getting the financing done took a lot more effort in our case, but American Financing was the only company that took the time to get it done. I am so grateful for Ralph and Amie. The communication was excellent and they went above and beyond. My family loves our home.
A
My experience working with Adam Businger was extremely satisfactory. He was always attentive to any questions I had around the refinancing experience. The handling of the refinance was done expeditiously and professionally . Mr Businger and his team was very receptive and always available when I had a question. The overall experience was excellent . I will definitely refer American Financing to my friends and family. Ana s.
J
We worked with Emily Griffith to refi our home. She was very thorough, she answered all our questions, even the silly ones and made this process so simple. She returned calls and texts promptly and we closed today, less than one month from the beginning of the process. Thanks, Emily!
M
I had the pleasure of doing a refinance on my home and the gentleman I worked with SCOTT MAYS was totally professional ,there were no surprises , everything went just the way he said it would , that is so refreshing due to the times we live in where most people in business try to fast talk and make promises that cant be achieved, I wish everyone can have the experience I had with Scott he was great
T
James was very professional and friendly. He was prompt in his replies and very courteous. He explained everything to our satisfaction and was always helpful. It was a pleasure working with him.
T
I could not be happier with the service American Financing provides. They were spot on with their quotes, completed the transaction quicker than expected and James Van Dellen was great to work with. His attention to detail and follow up is unmatched by anyone we've worked with in the past.
K
Re-financing my home with American Financing was by far the best experience I've had. Almost everything was done through a secure portal which was easy to use. The best thing, though, was the great communication. Marcus Brown contacted me frequently to let me know how things were progressing. He explained everything thoroughly and got back to me quickly when I had questions (even on his day off). Paul was also really helpful and contacted me with updates. Danielle Baldwin, the processor, was also helpful-they made a great team. Thank you!
D
I've never used this company and probably never will because I'm so grossed out by that sick commerical of Peyton Manning and that kid trying to talk with cake in his mouth. I don't understand any of it and why they thought this was at all cute. it's really not, at least to me, and I'm really tired of seeing it on every channel. so gross.
g
Mike McCone was great, he walked me through everything that was needed for my Refi. He always returned my phone call very prompt when I had any questions,. The service was great with all my needs, I will refer American finance to anyone who needs a home loan. Thank You Mike and to all that was involved;. Willard B Piepenbrok.
D
Thanks to Abbi Goode and American Financing, I was able to refi my home, saving me hundreds of $$ on my monthly payment as well as lowering my rate and shortening the term of my mortgage loan! Even though the entire process was online, Abbi was in constant communication with me and her team made the process clean, clear, and simple. I highly recommend American Financing to anyone who wants to take advantage of the lower interest rates and make a move to refi before rates go up.
J
I have worked with American Financing many times over a decade. This most recent interaction exceeded expectations closing in around 18 days. The portal to upload documents is easy to use. Hank helped set us up for success with clear communication and the right loan for our current needs. The email communication moving us through the process from one person to the next was the best it is has been in my multiple interactions over the years, not missing a beat in handoffs. They really have this down to a science for smooth processing.
M
I heard about American Financing from Rush Limbaugh. My wife and I thought we would see what they could do for us. We really hadn't thought about refinancing our home but were curious. After entering the information on their website I got a call from Tony Wesson. He put together a plan that was going to refinance our mortgage at a stupid low rate and pay off every credit card and loan we had for less than our current mortgage payment. I asked him if he was some kind of magic man. That was a monthly savings for us of $1,300. It was an offer we couldn't refuse. Tony started the process for us and we were soon contacted by Yoli Alvarez. Yoli and Tony worked with us in as far as submitting the documents needed for closing. It was the easiest process we have ever experienced. Minimal work on our part. If we had a question our emails were answered right away. We will recommend American Financing to everyone. Shout out to Katie as well. She coordinated the closing with the Notary and it fit our schedule perfectly.
B
Excellent experience with American Financing and Scott Mays. Scott and his team were very responsive and helpful though the whole process. I felt confident that Scott was working hard to find the best possible loan and rate for our refinancing. I'd definitely use them again in the future and I'll recommend them to anyone.
M
I worked with Ricardo Austin. It was a great experience with exceptional service throughout – application and document gathering was painless and fast, the timeline went exactly as Ricardo outlined – could not have been smoother. Excellent job by Ricardo and his team – will definitely contact him again in the future.
A
Jerald was great to work with. They were on top of everything. They communicated and went above and beyond to help us refinance.
P
We had a great experience with American Financing. Mike was extremely helpful walking us through the process. American Financing was a breeze to work with and exceeded all of their timelines.
D
Mike McCone assisted me with my refinancing. I used Navy Federal Credit Union to buy my house and the experience was terrible. American Financing didn’t dottle, got me as good of a rate as I could get with this climate, all while being super respectful and helpful. I highly recommend!
K
Our experience with American Financing was wonderful. It was quick and efficient. They valued our time and made the process very easy. I highly recommend American Financing. Our mortgage consultant, Emily Griffith was so helpful and reassuring during the entire process. Thank you Emily and your team for everything.
S
Just finished a home refi with American Financing. Worked with Scott Mays, he made the experience as easy as possible. His responsiveness was very much appreciated, would recommend to others looking to take advantage of the low rates!
J
I got a hold of American Financing to look into refinancing. The servicing agent I talked to, Lisa, was very nice and professional. She had loads of experience and I felt good about my decision to refinance even w/not dropping a full percentage. With them being national and not local she did excellent job communicating with me, but that's a downside as all conversations were over the phone. When we closed she called and went over the closing information and told me my final cost. It was just slightly higher than my escrow refund from my previous lender so I was very happy I would not take a large hit on my principle balance. Well when the notary came over and we signed everything it was $3500 higher than what Lisa told me. When I called to ask her she said she was looking into it, and that it was a fee not processed by them. I was within my 72hr back out period and was advised by a loan broker friend not to back out but that the deal wasn't worth the increase in principal balance. AmfI will work the numbers to make themselves appear more favorable than they are when it's time to put pen to paper. I understand that's a business but the explanations they gave were vague and slightly dismissive and the agreed upon expectations were not met. I would not use American Financing again, if you're looking to refi, you should do it w/ someone local you can sit down and talk with, and always have a third party check their work as AmFi underfunded my escrow almost $400.
B
Great re-finance and no hassle. Process was smooth and did not take long. Chance and his team did an excellent job.
C
My experience started not too well not due to anything that Hank's team did, however, Hank and his team made up for the issues by completing the process and got me to closing within a two week period. They communicated well with me and kept me informed daily on the progress and ultimately to the closing of my loan. I would recommend American Financing to anyone.
E
We had an amazing experience with the refi of our house, thanks to Scott Mays and Kelly Mennenoh. Everything was done online, any questions we had were met with quick responses, and the online portal was very easy to navigate. We definitely recommend American Financing and would use them again in a heartbeat.
T
John with American Financing provided detailed, accurate and easy to understand information thru the whole process. Better than my "local branch" of large corporate bank. highly recommended !
S
Excellent service. I was completely dialed into the process at every step, via constant emails and a borrower portal that made uploading docs very convenient. I will definitely recommend to my friends.
M
I would like to thank Kyle Carver and Aaron Adams for making this quick and easy through the entire process. I would highly recommend American Financing to anyone looking to refinance.
j
I met Suzanne Dew through a phone call I got because my finance application was looked at for a thrid time. I was denied twice before because of the misunderstanding about the mortgage forbearance. After a few minutes of talking to her I knew she would be the one to help change my Financial future. Her professionalism, personality and knowledge of a field makes her very valuable to your company. I first started hearing about your company on the Mark Levin Show. He talked about what nice people and knowledgeable about refinancing and your a family-based company. Suzanne Dew really represented for your company. I was so impressed with her service that I would tell my friends and family to only asked for Suzanne Dew. Thanks for changing my life.
B
Cameron with American Financing was really great in helping us with our first home buying process, ever since we first put our application online he was there answering all our questions up untill we closed on our new home. We recomend American Financing for anyone needing a loan for their next home
M
Will was so kind & caring! He did a great job helping us get through the refi process and was there every step of the way!!! Great service.
J
Mike McCone Was the greatest ever he answered my call or call me back when I had a question about the loan. Was really nice and professional through the whole process. Thank you Mike
B
Tony Wesson and Adam Taylor were some swell guys! They kept me informed step by step and kept the process moving at a quick pace. Any questions my wife and I had were answered in a timely manner. Tony was the first to call me and right off the bat we were in conversation as if we have been acquainted for some time. Thanks again you guys for your help and a hassle free refinance through American Financing! May your Ole lady let you retire soon 😉
D
Raymond Ocana and Matthew Ehart were very helpful in doing our refinancing. We would recommend them to our family and friends.
J
American Financing is so easy to work with! Adam Businger was fantastic. He kept us updated and informed throughout the process. I highly recommend them to anyone that wants an easy refinance experience.
Z
Absolutely horrible experience! Told different information depending on who I talked to, was contacted by loan officer assistant and lied to, then after talking with a manager I was assuring the the right case manager would contact me directly(they never did) then called in to customer service again and was told sorry there is nothing they can do. Absolutely terrible customer service. Oh and the loan officer I worked with was Lori Summers, and her assistant Yaime Ayala(do not listen to anything Yaime says) Lori was helpful when I could actually get ahold of her
A
I'm a first time homebuyer and was pretty nervous about the homebuying experience. Jonathan Valenzuela could not have been any nicer or more knowledgeable about the process and definitely assuaged my concerns from the start. Not only did he stay in constant contact with me and answered all of my questions, he even found a better loan option for me that gave me a lower interest rate and smaller closing costs. He and his team of Candice and Margarita are great representatives of American Financing. If I ever decide to make another home purchase in the future, Jonathan and American Financing are my first choice.
B
We heard about American Financing on the Mark Levin show. Called and Emily Griffith took charge. Every step was simple and easy. She kept us fully informed and always answered all of my questions whether via text or email. We were uncertain about a couple items and she explained and made sure we understood before moving forward with anything. Would highly recommend American Financing to anyone. Got a great rate...at a reasonable price. Thank you American Financing
k
I worked with Alejandro and his team at American Financing on the purchase our home. The level of care, attention to detail, and professionalism demonstrated by Alejandro and his team surpassed my expectations. As a homebuyer, I really appreciated Alejandro’s honesty and transparency throughout the mortgage process. Alejandro and his team stayed on top of every detail and was there for us every step of the way to answer any of my questions and concerns. I highly recommend Alejandro at American Financing.
a
American Financing was great to work with and Team Hank to a great job of getting us to the finish line in a very efficient manner.
M
The experience with American Financing was an awesome one the people for sure make it that way. George mugerian our loan person and his assistant were alway available for questions and always helpful we could reach out to them with concerns we had and they would get back to us with a very clear answer . Finding the house of our dreams was made easy by Angela Kibbee she got us through the process of finding it and going to look it over and in a Denver market where we had to be fast or loose she was everything we could have wanted happy wonderful to talk to and upbeat to get the job at hand done. Again she was always there for us even early in the morning !!!!!. When we found the house and it was time to go further into the loan process Antoinette Valencia was our hero .
Congratulations on your new home! Thanks for allowing American Financing to be a part of your home buying experience.
K
Alexandra worked hard to get our reverse mortgage completed. It took over three months to get it done but Alexandra kept us informed of the progress. She kept us calm while we waited. I think she was great and an asset to American Financing.
P
The service from American Finance was first class from start to finish. We had tried to refinance through other sources, but were very disappointed. Our own bank, with whom we’ve been for over 25 years, had turned us down. The consultant, Brandon Kelly, was professional, courteous, and always responded to our calls and emails when we had questions. He took control of the whole process, was patient in explaining details, offered sound advice, and ensured that everything went smoothly and without surprises. We would also like to thank Sarah Morton, Mariah Edgar and Flor, who provided valued and prompt assistance with documentation and in dealing with our insurance agent. The notary they sent for the closing, Maria Mainegras, was also very professional and pleasant. We’re so grateful to everyone for making this possible. Irma and Paul Turco
J
Although aware of great refinance rates, I was a bit skeptical when my husband first mentioned American Financing. All fears were allayed when we spoke with Mike McCone! Mike took all the time necessary to explain the steps we would need to complete, and using the American Financing portal was super easy. Vey pleased to announce we closed without a hitch, paid off a good chuck of high-interest debt, lowered our interest rate, AND lowered our mortgage payment. Very pleased, indeed! Thank, Mike, and God bless!
T
David Smith was helpful quick and very knowledgeable. We were able to close quickly with no issues
B
Scott Mays and the team were great. I just used them last year but things have changed to have me looking at a lower term. I had offers from other firms but thought to reach out to someone trusted. He not only beat the other offers but made it painless. I have worked with Scott before and his team came through for sure. Now in a 20 yr note at a great rate. I would definitely call Scott again. American Finance and team came through again!!!!
Thanks for sharing your story and for choosing American Financing for your mortgage needs. We appreciate your review!
B
Ray and his team with American Financing was a pleasure and very helpful through the entire process of refinancing our home.
R
I had the opportunity to work with Walter Baietti at American Financing on our refinance and I can tell that we were well taken care of. Walter is patient, thorough and cares about getting you the best rate on your home. He and his team worked quickly, and provided weekly updates to keep the process moving in a positive direction. Walter responded promptly when we had any questions/concerns. He checks all the boxes and I can't thank him enough. I'm glad we decided to go with American Financing and very pleased with how we were treated. Thank you Walter!
W
The Turnover rate is higher than a Giraffes a**hole. Inconsistent as ever, why did Gary Peyton agree to endorse this company. .?? Don’t do it. Make it work at your current job, cause this ain’t it!
T
REFI . THANK YOU KEITH L. !! WE CLOSED IN 35 DAYS. EVERYTHING WAS EXPLAINED . SOMEBODY ALWAYS ANSWERED WHEN I CALLED. SEAMLESS!!!! . I AM SAVING 12GS A YEAR ON INTEREST NOW AND WONT LOOSE MY AMERICAN FAMILY DREAM HOUSE FOR MANY GENERATIONS TO COME. THANK YOU ❤️ Sincerely, Jimi Carney
J
We recently used American Financing to refi our home. We worked with Carri Cameron and Shannon Kelly, both of them were very helpful, organized and quick to provide assistance with any of our questions. They definitely under-promised and over-delivered! Our loan closed in approximately 30 days (the market average is closer to 60-90), there were no hidden or outrageous fees and the rate was fantastic. We would highly recommend AM, Carri and Shannon. We wouldn’t hesitate to use them again in the future!
B
☠️☠️☠️ They are not lying about there brokers not working on commission. They transfer you around to different agents for weeks. They do not get back to you! After trying to follow up for over 2 months. There are still dragging there feet! Do your self a favor use a company that cares!
B
Angel Davila and his team were outstanding to work with. Everything was easy and efficient. Highly recommend.
R
My refinance went smoothly. Great folks to work with. Helpful and responsive the whole way through.
J
Tony Wesson and Kourtney Martin will work on your house refinance as if they were doing it for their own families--they will work to get it done fast, and fair! Great people and we are especially grateful for finding them and for their great work!
M
With all the great rates available we started shopping for a refinance several months ago. I called several lenders and despite what they said in their ads no one was offering the low rates we had heard about. We finally called American Financing and got connected with Greg Schmidt. Greg is fantastic. We gave him a little bit of information about us and he got us a great rate. It did take a bit of time to get the new loan closed which was understandable due all the folks that had also figured out the 'secret' about how great American Financing is to work with. Give them a call if you're in the market for a home loan or refinancing and ask for Greg. Let him know that Mike sent you.
D
My husband and I have just closed a refinance with American Financing. Working with Scott Mays and Kelly Mennenoh was absolutely the best experience. Scott was extremely professional, helpful and quick to respond to all of our concerns and questions. A big thank you to both Kelly and Scott for making this experience stress free. American Finance's on-line process from application to closing was exceptional and user friendly. With Scott's navigation and support, this has been most rewarding. I will absolutely be recommending American Financing!
T
We called American Financing to get a refinance on our home. Scott Mays and Kelly Mennenoh took great care of us. The refinance was going to take up to 90 days but we were told by Scott and Kelly they could get it done quicker not to worry. It only took 6 weeks which is half the time it could have taken. My wife had a trip scheduled and the closing was close to happening well we closed yesterday and my wife’s trip is tomorrow so they got it done. So yes we are very happy with American Financing and would use them again.
R
American Financing was great for my refinance! My mortgage consultant (Suzanne Dew) did a great job answering all my questions and responded to my emails quickly. Suzanne continued to follow up even after closing and made sure everything was correct. Thank you! The whole process was pretty easy. My loan processor (Maura Manning) also did a good job. A couple minor issues were fixed without too much effort on my part. I would highly recommend American Financing!
C
Tayler and her team were so so patient. I'm so busy - single working mom with a job that doesn't allow me to answer the phone most of the time. She and her team made sure I had what I needed, were easy to get on the phone or by email, and kept me informed even with the challenges I faced with this cashout refi.
M
I want to thank Keith Kibe and Lorraine Marquez for doing a great job on our mortgage. They did a GREAT job, and everything went very smoothly. We were kept informed of where we were the entire time and all of our questions were answered timely. I would highly recommend American Financing to anyone. Thanks for a great job, we really appreciate it.
J
This will be my third home I have purchased and let me say Lori and her team at American finance made this financing endeavor the absolute best. The seller accepted our offer with a very short time to close. Lori was able to get our loan closed in two weeks. Fast, efficient and the best deal. I won’t go anywhere else from now on. Thank you!!!!
K
American Financing is the best! We've refinanced twice with them and both experiences have been amazing. They proactively reached out to us when rates were low and saved us hundreds of dollars and almost a decade on our mortgage payments. Working with Mark L. was awesome -- he was super responsive and full of information during the process. Highly, highly recommend working with American Financing.
A
We recently had an amazing refinance experience with Adam Businger and Michelle Caruso (+ their awesome team behind the scenes) at American Financing. Both were very helpful, quick to respond and communicate anything we requested or needed clarification on and made the whole refinance process stress free. I would definitely recommend them if you are looking to buy or refinance!
R
What a fantastic experience we had with this company. From Michael Toth's first email to the last, he was always there to answer any questions we had. His assistant Sophia Ballard was fantastic as well. The technology we got to use, such as the customer portal, was very simple and efficient. We would highly recommend American Financing to anyone who needs a mortgage or to refinance.
D
Alex was extremely helpful, professional and personable. She went over and above to help my husband's and I on our loan. We had a very pleasurable experience.
K
After hearing of AF on the Mark Levin show we decided to choose them for our refinancing. Mike McCone was very easy to work with and helpful all throughout the process. I can say the same for the other employees that played a role in underwriting and getting us approved. Even the appraisal happened in a timely manner. I would recommend American Financing to any of my friends as an example of a quality organization.
D
I recently closed on my first home using American Financing. Despite my NUMEROUS questions and lack of experience, my consultant - Lori Summers - went out of her way to make sure I was confident and prepared for everything. On top of that, she was always friendly and quick to respond. I am extremely happy with my overall experience. Thanks Lori!
E
Thank you AFC Team for taking great care of my refinance. Marcus Desmond, loan officer is the best to work with, he was always on top of his business and kept me informed on what is going on and helped to close my loan in a timely manner. Andrea Wurth, loan processor was very helpful as she was providing all updates and collecting all required documents to get this process moving and getting it done. Appreciate the entire team for doing amazing job. Enjoyed working with you all!
D
Excellent experience. Alex and Aaron were attentive to our needs and fast to reply to text messages when questions arose.
S
Walter B. is the most outstanding mortgage consultant! We refinanced our house through American Financing and could not have asked for a better experience. Walter was helpful, knowledgeable, and professional. On top of all that he was easy to get along with, and you can talk to him like you are talking to a friend. I recommended him to all of my family and friends, and had no doubt that they would receive the same excellent service.
J
My husband and I worked with David. He was extremely efficient and communicated with us during every stage of our loan process. I would highly recommend American Finance. The entire process was easy and not stressful what so ever.
T
Just wanted to say thanks to Mike McCone who made this an easy and enjoyable process. I appreciate all the work he put into this to make our refinance successful
N
Had my home refinanced with this company and the overall experience was great. The time it took for the whole process was a little bit more than I expected, about 4 months, but this was not the fault of American Financing or my mortgage consultant Mike McCone. Apparently, having solar panels on your home complicates things when one doesn't own the panels out right. No worries though, Mike and his amazing team were able to step me through the additional things I needed to do to get the refinance completed.
T
Starting with the first phone calls to and from American Financing, when I was in touch with a very nice lady named Katie B, my experience with American Financing has been very good. Subsequent phone calls and emails were with my Mortgage consultant Tim A and his team which consists of Josh M, Shannon K and Jade B. Tim helped me immensely at the beginning as there was a slight issue with 1 of my credit scores. After some checking through the 3 bureaus and looking at some of the reporting, he found the issue and brought it to my attention immediately. At that point, we were off and rolling through the Refi process. Tim and his team, answered all of my questions in a timely and truthful manner, which helped us navigate the process smoothly. Josh was great at keeping me aware of where we were in the process and answering my questions in a timely manner. I received weekly phone calls from Shannon as well, keeping me in the loop about where we were and always asking me, if I had any questions for her, Josh or Tim. At closing, the notary that was sent to close with me, his name was George C and he made sure that I understood what I was signing and went over the documents a final time, to make the closing process easy and thorough. It has been just over 2.5 weeks since closing, the Refi has funded and the checks have been sent on the cash out payoffs. I would highly recommend using American Financing for a Refi or a Home purchase. Thanks again to Katie B, Tim A, Josh M, Shannon K, Jade B and George C for making this as painless and as smooth as possible.
V
I'm sure 9/10 times this lender is great which is evident by their stellar reviews, but they really dropped the ball in my case. It took them 4-5 months to refinance my mortgage. We were promised to close for 1-2 months before they finally got us to closing because I threatened to walk and find another lender due to the amount of time it was taking. I think a lot of this can be attributed to the fact that our Mortgage Consultant Emily Griffith was not great. She was not very consistent with communications, was difficult to get in touch with, and really did not seem to be on top of things at all until we would complain. I personally will never use this company again because of the poor experience I had and recommend anyone who does choose to go with American Financing at the very least avoid Emily Griffith. Maybe our experience would've been different if we had a better Mortgage Consultant, but I can't say.
M
Not sure how American Financing is scoring so high on their reviews. My wife and I submitted a loan application. It has been two weeks since the documents went to underwriting. In that time, we have received pre-approvals from two different lenders. In Denver's hot market, you would think American Financing would be more responsive in earning business and positioning their customers in this highly competitive market.
T
I heard about American Financing from Beth of KEZ and decided to use them to refinance my house. Scott Mays was my Mortgage Consultant and he was great. He kept me updated on the progress and everything went smooth. I recommend American Financing to anyone looking to purchase or refinance their home.
S
Refinancing our mortgage with Scott Mays at American Financing freed up several hundred dollars per month from our previous mortgage. He responded quickly to any question, kept us informed, was personable, and made the entire process as simple as a refi can be. A++ to the entire team and Scott specifically. I’ve already recommended them to a family member.
J
I have nothing but good things to say about American Finance. They make the whole process EASY, there is never pressure. They go over all the possible options and scenarios. I recently worked with David Clark and was impressed by his professionalism yet friendly demeanor throughout the process.
K
personally i have never been there. So the reason I'm giving a review is because i feel that their commercial where they are allowing a young boy to have a mouthful of cake and talking at the same time is absolutely disrespectful ,kids are like sponges and soak everything in. The commercial is saying to kid's that it's ok to talk with ur mouth full and spit food all over. My momma would of smacked my mouth.
M
We worked with Sarah B. and Lorraine M. on the purchase or our first house, and they did an amazing job. The process was clear and relatively painless, and both Sarah B. and Lorraine M. were available and willing to answer any questions that came up. We highly recommend American Financing, and would happily use them again for our next house!
J
We recently closed a refi with American Financing. Scott Mays was our agent and made the process easy and stress free. We were kept updated by his associate Katie Kitchen. Updates were timely and informative. Signing proceeded without a hitch. We would highly recommend Scott and his team!
C
After they get your initial information to qualify in talking to you. Then ask you for financial documents and let you believe that they can help you. Once all that is gathered, they don't communicate with anymore. I reached out to the consultant for any updates. They don't respond to your correspondence. Then I get an email from a title company, so I'm thinking it's approved and waiting for a closing date because that's how the email correspondence entails. Then nothing again, until 30 days later I get a final email that the application was denied. Most lenders tell you upfront if they will move forward with the application. Not this company!! Bad customer service.
M
Our recent refinancing experience with American Financing was extremely positive. From beginning to end the process was well handled and the communication from our consultant Eric and his assistant Carli was exceptional. Eric truly cares about his customer in providing them the very best options available and always prompt in answering any of our questions. Our processor Virginia was excellent to work with and very professional in every way. We highly recommend American Financing if you are seeking to refinance. You will not be disappointed!
D
This is the 3rd house I have owned and American Financing lived up to what is said all the time - simple, easy refinancing with the best rates. Plus, Alexandra Spollen was amazing to work with and answered all our questions and took care of things quickly. I highly recommend them for your financing needs.
L
I'm so grateful I heard about American Financing and decided to contact them. Christopher Declouet, Tammy Hill, and Lori Rivera did a great job and walked us through every step of the process. I can't thank them enough for all their hard work.
J
I cold called American Financing for a mortgage refinance because rates have been good. I have been working with Jelani M. on my refinance and he is AWESOME! Every time I speak with Jelani on the phone he is the epitome of customer service. On top of that, he has an amazing personality and after a couple of calls it feels like he's part of the family. Jelani you have an open invitation to swing by whenever, because you are great at your job and are also an exceptional human being! We feel really good about the refinance we got and through our phone conversations we also feel like Jelani is a part of my family! Hit us up for whatever Jelani, because you are one of the most delightful and engaging people we have ever met!
J
Just closing on my mortgage with American Financing. Originally referred by Glenn Beck. My loan officer Mike McCone was the best! He was always patient, kind, knowledgeable, and went the extra mile multiple times for me! I would go to American Financing again, just because of Mike! I will be back again!
R
The best! Every step was made clear and was simple to complete. Very professional and courteous. Information was always available quickly and very accurate. I don’t think I would use anyone else to assist me in mortgage matters. No regrets here!
T
Mike McCone It was a pleasure working with Mike. He was very professional and helpful processing my loan. Mike was a great guy to work with. I heard an advertisement on the Mark Levin talk show what a great American Financing was. I agree with Mark Levin recommend American Financing for your financial needs Tim Repman Midland Tx
M
Worst experience I've had with a mortgage lender. This was for a new home loan. Michael C. a mortgage consultant could care less about assisting us or answering our questions after we were approved. He just kept pushing us along the process and never answered emails or phone calls when we had further questions about different parts of our loan. It wasn't until a supervisor got involved to help with the lender credits he promised when he was selling American Financing but never added to any of the documents. We had to ask to have it added around 5 times on 2 different loan documents. Probably goes without saying but DOUBLE CHECK your loan otherwise you'll miss out! The overall process felt very rushed and we felt like we were on an island. If it weren't for the customer service center, supervisor, and competitive interest rate they offered we would have canceled the whole thing.
J
Had a most pleasant experience in working with American Financing and Mr. Marcus Brown accomplishing the refinance effort for my home. I was kept informed on the status of activity and progress in completing the refinance action and all went very smoothly. My sincere thanks to Marcus and his cohorts at American Finance. Jerry Barrett.
P
Best mortgage refinancing experience I've ever had and I've had six on three properties. They actively sought ways to reduce costs and expedite the closing process. My mortgage manager Scott was always touching bases with me. I felt no pressure to go against my wishes at any time. Would definitely recommend them over and over again.
J
We just finished refinancing with American Financing and want to share what a great & stress free experience it was for those of you considering American Financing. We worked with Greg Schmidt and highly recommend him. We worked with Greg initially in June of 2020 and again this year. Greg does a great job. He knows the process and is very good at explaining it when needed. Honest, direct & quick to respond, we never lost sleep over any of this with Greg and American Financing.
G
I recently completed a refinance through American Financing and what a great experience it was! My Mortgage Consultant was Troy Peyton. We had some challenges along the way, but Troy could not have been more professional, knowledgeable, courteous and responsive! He was a pleasure to work with! Thanks so much Troy!! My thanks also to Barbara Elmore (Loan Processor)! Barbara really helped to keep me in the loop and expedite the process!
K
I am extremely disappointed in the loan that I received from American Financing. I was contacted regularly throughout the loan process which was great. But once the loan was completed American Financing sold my loan. I do not know who they sold it to, I have not received information on who to pay and when I log into my American Financing account it says that I have no loans on record. I have called and been told that I do not have an account, I have chatted on their chat line and told I do not have an account. I can understand selling the loan, but why does American Financing not have a record of my original loan and who it was sold to. I can get on Rocket Mortgage, the loan that was paid off and get details on my closed mortgage. This is a huge flaw in the American Financing system. I am facing a late charge on my new mortgage and I do not know how to find someone at American financing who can help me!!!!!
B
Alex was very informative and prompt with answering any questions or concerns. The entire process was very quick and painless during the refinance. You won't be disappointed using American Financing for any of your mortgage needs!
C
Hank and is team were extremely good and professional. They were able do a refi at a much lower interest rate than my own mortgage company. And were very fast only took two weeks to close my my refi. Very happy with the service. They always answered my phone calls immediately.
A
Marcus did an amazing job at helping us close on our refinance. He explained everything to us thoroughly and even was able to rush our closing date into the timeline that we needed. Great experience overall.
J
Alex Schenk did a fantastic job walking me through the whole process. No surprises and everything went smoothly.
T
Tony Wesson and Doug Utter made this experience one of the easiest processes we've gone through. When questions were asked, time was taken to explain the answers. The turn around time from start to finish was done rather quickly. I recommend using this company for your home financial needs, especially Tony and Doug. Thank you!!
J
Emily Griffith was awesome to work with. She made the refi process easy and smooth. Her and her team stay in contact and kept me updated. I would highly recommend Emily Griffith at American Financing!!!
S
Just want to express how much we appreciate our Mortgage Consultant, Eric Freiboth @ American Financing. From the first moment I spoke with Eric about refinancing, he was very courteous, knowledgeable, clear and concise about the loan process. In fact, the initial estimate he provided us ended up being almost equal to the actual numbers at closing. Eric called me on a regular basis to ensure everything kept moving smoothly until closing. I would highly recommend Eric if you are seeking a loan!
R
I just recently completed my refinancing with American Financing and I rarely write any reviews. As an attorney for 40+years, I have been involved in hundreds of real estate transactions, but i have never experienced this quality of service. My broker in charge was an individual named Marcus Brown and he was attentive, always on top of what was going on, kept in contact and responded to all my inquires. He had to go the extra step with me at all stages due to my inability to download documents and my other weak computer skills. He handled it efficiently and cheerfully. As you can tell I was pretty impressed and I am normally very skeptical , so I think he and the company deserve a shout out for exceptional service
J
Scott Mays contacted me to get an even lower interest rate! Everything was super quick, organized, and not stressful at all! Thank you for the great work you do!
E
I just had the pleasure of working with Debbie Hood of American Financing. Let me tell you that she, and her company are awesome! They are 100% straight forward and honest. She took time to walk me through the process and answer all of my questions. I will recommend this company to all my friends and family.
B
I have used American Financing's services a couple of times now. Each time I have I have had a great experience. This last time, I called and talked to Mortgage Consultant, Tony Wesson and Loan Processor, Doug Utter. They are very knowledgeable, and both were very quick to answer all of my questions. I am very happy with my new rate and mortgage payment. It took a little longer than expected, but with rates where they are at the moment, it's understandable. I would recommend anyone take a look at their services!
U
Scott Mays made our refi experience fast and smooth. It was so easy and he was great at communicating the status of our loan process. I do recommend!
A
Suzanne was great to work with! She promptly answered all of our questions and provided support throughout the loan process from beginning to closing. We received weekly updates and document submission was simple. Highly recommend American Financing!
R
One of the best experiences I've encountered. Hank Metzger was my initial contact and stayed in touch with me from beginning to end, weekly if not more. He had an entire team that also assisted with every step making sure everything happened in a timely manner. Thank you Hank and Team, Richard Martin
M
We had a great experience with our mortgage consultant Douglas Longoria and the others involved in getting our home refinancing done. Someone would contact us at least every week with the current status and Doug checked in often. We were very pleased and would most definitely recommend American Home Financing!
J
American Financing made the whole refinancing process quick and effortless. Adam worked with me from start to finish. He was always available to answer questions and update me throughout the process. I highly recommend Adam and American Financing!
J
This is my second time using American Financing. I had a great first experience and an even better second experience. They are very easy to work with and very responsive. Shout out to Marcus Brown, my mortgage consultant, he was fantastic! He reached out to me several times throughout the process to give me updates and followed every email with a call. I was never left wondering what was next. He has ensured that I will be using American Financing for and future home purchases.
B
I am so grateful for hearing an American Financing ad on the radio and making the decision to give them a call. One simple call and all of a sudden I drop my rate by almost 1%, save $300 on my monthly mortgage, and also got to skip a payment. For the average person this makes a massive difference in your day to day. Thank you to my loan manager Matthew Thomason for making this such a simple and easy process.
C
I am a returning customer who had a very good experience with your experts in refinancing in 2018. I was fortunate to connect with Suzanne Dew after hearing your ad on the Rush Limbaugh show. She treats her customers exactly as I was taught when I worked in finance. I called Sue on February 10, 2021 to begin the refinancing process again. I soon learned how busy your staff was with all the business that was coming to you. It was very hard to get responses, except from Sue. I thought it would be so simple this time but no. Thank goodness Sue stayed on top of everything and when the support staff could not respond she did. On two occasions she had me resend confirming information for her to get an issue resolved. Also there was a lady, also named Sue , at the front desk of the area Sue Dew was in. This Sue was monitoring faxes and one I sent was not transmitting. I asked and she stayed on the phone and on hold with me for half an hour until the fax transmitted and she was able to send the fax response back. Sue, at the frint desk, was multitasking with other customers. Amazing. Good job front desk Sue on 3/30/21. So many times it was very frustrating to just wait for the support staff to get to my loan in their “Stack of stuff” Also The members of your staff at the main call center are very attentive and good at customer service each time I called them to ask where my loan was.” Finally in the last week of April with my in final approval. an issue with my homeowners insurance came up. The decision makers generously resolved it. No one called to brag about their generosity. They just credited my account so it would close. When I reviewed the final numbers I called Sue to ask about the credit. She explained it. I had been very critical of the company’s leadership not being able to handle all of their business. But They do find a way to to keep their customers satisfied. Thank you. Charlene H Stanton Valley Springs, CA
J
What a pleasant experience from first phone call to my home appraisal to final agreement would highly recommend this fine come special thanks to my mortgage consultant Kyle Carver and Mortgage Processor Arron Adams both were professional and curtious to my situation A+++
F
Scott mays helped me process loan very efficiently. Communication quality and speed was excellent as well as the nice balance of humor and professionalism. He is likely an asset to your company with other intangible gifts to share. Jason riley
S
I worked with Tony Wesson and had an awesome experience. Tony was friendly and had a firm understanding of all the details of our loan application. He was quick to respond whenever I had questions or concerns and was able to prompt the various people involved in moving our loan to closing whenever it was required that he do so. The entire team was polite, respectful, informative, and professional. All I needed to do was provide the information necessary whenever requested and the American Financing team took care of all the rest. Thanks American Financing - I will definitely recommend you to my friends and will work with you for my next loan as well.
C
Heather at American Financing was awesome! This was the easiest refinance we had ever done. I would highly recommend them and Heather.
D
We did a refinance and worked with Mark Lamberti and Nikita Dixon. Though the process took longer than anyone of us expected, these two were very helpful and professional the entire time. The process went very smooth and they helped us jump through all the hurdles easily...even a change in employment that was unexpected. I would recommend this company.
C
I have worked with a lot of finance companies in the past and it has been a pleasure working with Jason Creech. He always returned my calls and emails right away. And most of all he was willing to answer all my questions. Even the silly ones. I look forward to working with him in the future
K
I wanted to refinance and thought the process would be hard and time consuming. James Van Dellen made the process very easy. He guided us through everything from start to finish. I would definitely work with James again.
D
My name is Dwight Johnson and I had the pleasure of working with Emily Griffith and her team to do a refi on my mortgage. I wanted to say that Emily did a terrific job in a very timely manner to get my loan approved and closed. I would recommend Emily, her team and American Financing to anyone looking to get a mortgage or a refi done. Emily thank you to you and your team for making this process simple, pain free, and at the same time of - lowering my interest rate, saving me money and paying off some higher interest debt. We accomplished all of my goals. It was a pleasure. Best of luck to you!
E
Working with Marcus Brown has been nothing short but amazing. Marcus is incredible when it comes to finding home loans at the best rates and ensuring that his customers get nothing but the best. Marcus is always available for his customers 24/7 which is quite impressive compared to past agents we have worked with. American Financing, if you are listening, Marcus is the type of employee you need to have managing your offices and planning your strategies for success!
K
This is my first google review. Our five star rating belongs to Walter at American Financing. When I first called American Financing, I was very impressed wiith him. Walter Baietti was our mortgage consultant. He communicated with my husband and myself throughout the entire process and worked really hard on our behalf with underwriting. He and his assistant Shannon provided excellent customer service. My husband and I were able to receive a 4% to a 2.6% at a 15 year fixed. That is the great side. The down side is that because we are small business owners, the underwriting process took forever. For us it was 7 months of answering questions and going back and forth with underwriting. We stuck with it because if we didn't, what self-employed small business owner has a chance?
C
With interest rates at a low, I decided to refinance my home. I went on line and filled out the application. I was connected to Scott Mays and his associate Kelly Mennenoh. They mad my experience actually pleasant. Answered all my questions and concerns, kept me posted on every step of my application and we were able to close so much sooner than I expected. Thank you Scott and Kelly. You were terrific!
M
Great experience. Very responsive. Scott Mays kept us updated throughout the process and got us locked in/closed quickly.
C
This is the second time I've worked with Doug Longoria and his team. I have nothing but good things and high praise for him and his group. Both times he was very straightforward and methodical about time frames and expectations. I can only say that I've recommended him to fellow co-workers and friends to handle their needs smoothly and quickly. Thanks again Doug!
S
Jessica was amazing! My husband and I refinanced our home to get a lower rate!Jessica helped us from the beginning of the process to the end! Any question we had day or night she was there to help us! What a Blessing it’s been to work with American Financial in Colorado! Best rates and Best Customer Service!!! I would definitely recommend them to family and friends! Once again Jessica you were amazing and we appreciate your hard work!🥰💕
c
American Financing did a great job helping us buy our first house! They were there to answer my questions every step of the way. Luke Porter was my mortgage consultant and Eric Bloomquist was the processor. They told me once I was pre-approved and under contact that we would be able to close in 30 days. It ended up only taking about 25 days. They are hard workers here. I also want to give thanks to Justina Jerido for helping us get on track to home ownership when we tried with American Financing a couple of years ago. We weren't quite ready at the time but she told us exactly what we needed to do to get on track.
R
Alexandra Spollen made our refinance experience amazing. She was friendly and extremely helpful.
A
Emily, Carli and Debbie at American Financing were great to work with. Emily was very kind and forthright and never tried to give a hard sales pitch. In fact, her kindness and authenticity is what led us to stay with American Financing despite getting a lower offer from another lender who used hard sales tactics. Very pleased with Carli and Debbie continually keeping us in the loop on the process.
K
This was the worst experience of our life. They changed our consultant 4 times and nobody knew what they were doing. All we wanted to do was a simple refi and consolidate a $10K car loan. We have credit scores in the 800s and our house is worth twice what we were borrowing. It took them 3.5 months to process our loan, they forgot the first closing date and had to reschedule. Then on the second closing date, called us 1 hour before the meeting to tell us they couldn't do our loan since we had a business loan that they knew about 2 weeks after we applied for the refi. Very very unprofessional and have not called us with any real explanation. DO NOT USE THEM !!!!
T
Team Hank was on the ball! they provided great service and answered all my questions. Communication was great and very easy. They made the refinancing process easy and accessible. We closed in 15 days! I highly recommend his team.
D
American Financing is great my second refinance with Scott Mays and it was an easy process! Scott and his team did a wonderful job keeping me informed throughout the process! Highly recommend American Financing! If rates drop in the future I would be right back! Dave Weber
B
I would give American Financing 10 stars if I could. I dealt with Adam Businger. He made the process for me very easy. Adam was there for me every step of the way. It almost felt like he was available 24/7. I would highly recommend they to everyone.
M
Tony Wesson & American Financing are incredible! Tony took a look at my whole financial picture and gave me a great plan that also allowed me to pay off my car. I never would have thought to do that. Also - three months ago, the AF team told me to wait on a refinance until my basement remodeling was done when I could get a better deal - they are here to help you and your situation.
J
We used them several years ago on a refi that was super smooth. This time has been an absolute nightmare, zero communication, constantly dropping the ball and still not done after 3 months. Will never use again and do not recommend. Have to add that we signed disclosures and when the title person came to close they sent him with completely different paperwork, completely different amount of cash back at closing. Luckily he was competent and we figured it out, but when I informed American Financing of the error I got no response from their customer service team or our mortgage person. Guess they had our money so they didn’t care anymore. Will be writing to their management so they know how incompetent their team is.
K
This is our second time working with American Financing, and both times have been wonderful. Alex Spollen and her team helped us with our refi and it was smooth sailing the whole way. Even when we were in the middle of the deal when not much was going on, they would still call to give status updates and made sure we never felt like we were left hanging.
R
During our refinance experience we had the pleasure of working with Mark Lamberti and Douglas Utter who kept us informed during the entire process. They always responded promptly to any questions we might have (even if it was after business hours or the weekend.) Our refinance took a bit longer than we thought it would, but in the end everything we signed up for happened, Thank you!
H
Adam Businger was a pleasure to work with when I refinanced by mortgage. I would recommend American Financing to anyone looking to apply for a mortgage or refinance!
B
We just recently refinanced our house and worked with Eric Freiboth & Juanita Meares and hands down were the best people to work with. They went above an beyond our expectations for processing the loan and making sure we closed as fast as possible. We will be using American Financing anytime we can refinance and get a lower rate. We highly recommend anyone wanting to refinance, just have questions on refinancing, or how your mortgage loan works to speak with either of these two individuals.
C
Hank and Team were awesome. They were fast, accurate, and thorough. I recommend them to anyone looking for a refi or other! 5 stars!
D
Best phone call I have ever made Jason and the team at American finance is awesome they made refinancing our home a very easy process highly recommend this company so glad I found you.
N
We just used Scott Mays for another refi on our home and we had another excellent experience. We have used American Financing many times now and every time has been excellent. Scott is great to work with. He is fast to respond and explain anything. We have nothing but positive experiences with Scott. Thanks for the help again.
P
This was my second time working with Vince and his team. Professional from the word go. Process went smoothly. Highly recommended!
H
Huge waste of time. We initially used American Financing to purchase our first home over a year ago and in the beginning it sounded promising but in the end they almost didn't pull it off. The day before closing they did not have the amount needed for us to bring to closing. The rates dropped considerably later in the year so we decided to refinance like anyone else would. We reached back out in early September of last year (2020) and again it started out sounding promising. We had already gotten our documents together thinking it would streamline the process. We had a phone appointment with Emily and submitted everything. Couple weeks later they sent us the first proposal which entailed bringing over $4,000 cash to close. For obvious reasons we declined. The next day we were contacted by Emily asking for a second chance to see if they could get the cash to close amount down. My husband and I work full time and didn't have time at that point to shop around so we said to go ahead. They ran the numbers and contacted us with a much more reasonable figure. I received the initial disclosures to E-Sign and time went by but my husband did not receive them to sign. We contacted Emily and and she "looked into it" and turns out they completed took my husband off of the loan. That is just not how we do things and it was pretty dirty of them to just whisk him off like that, whether or not we are married on paper at the time. We portrayed our concerns and they apologized up and down and promised to find something to meet our needs. 3 months have passed and during that time the lenders assistant has called once every couple of weeks and for 2 of those months we have been told that we will be closing in 1 week. We finally told the assistant that if it is not going to happen then to tell the lender that we are done (last week). Then they started scrambling and trying to make it work. Foolishly, we gave them once last chance, despite the fact that our loan "slipped through the cracks" and the lender HUNG UP ON ME. The lenders boss contacted me that evening and and said that it may be up to $2,000 cash to close, when we wanted to be under $1,000. Then he threw it in my face that we still owe 97% on our current loan. They failed to complete the projected deadline and now are asking for more documents and they don't even have my income correct and demanded a letter asking why my income decreased in 2019 when actually it increased. We are completed outraged at this point and cannot believe we wasted almost 5 months with this company. We will tell everyone we know not to use this company and will certainly not be using them ever again. Inexperienced and a waste of time. Next time we will use a REAL mortgage company who will be upfront with us if they can't complete a loan. Hopefully whoever sees this will be saved the awful experience that is American Financing.
A
This was my second time using American Financing for a refinance. I am very happy with them and the process was quick and easy. Scott Mays was my loan officer and he offered to do everything over email, as my schedule doesn't allow me to make and receive phone calls easily. This was such a relief that I wouldn't have to take time away from work and could reply by email at my convenience. Scott was responsive and talked me through all the steps. The closing was scheduled in the evening to accommodate my schedule. I would highly recommend Scott and American Financing!
We appreciate your repeat business and especially value our relationship with you! Thank you for the kind words!
C
This is my second loan from American Finance and working with Marcus Brown. When I knew another loan was in the offing, I immediately called Marcus. His customer service during my first loan was outstanding. His customer service this round exceeded the first. Always accessible, returning calls, Marcus kept the information flowing. In fact, the entire team at American Finance were outstanding communicators! My realtor commented often that she had never worked with financing body that was so focused on keeping lender up to speed on process.
D
We've had the pleasure of working with American Financing on several Re-fi's and most recently worked with Jason Creech on a re-fi so we could do some home remodeling and landscaping. Jason was very attentive to our needs and always quick to reply to our numerous questions along the way, even with our difference in time zones. Thank you Jason for the great partnership and professionalism you demonstrated along the way! D and Bond.
Doris, We value our relationship with you. Thank you for your continued business
A
My husband and I had a great experience working with American Financing for our first home loan. Our Mortgage Consultant was David Hans and he was fantastic. Above and beyond responsive, took the time to explain each step, and got us a great deal. Highly recommend!
J
I just completed my refinance with American Financing, and all I can say is wow! I worked with Luke Porter, a Mortgage Consultant with them, and he was very friendly, trustworthy, and helpful in guiding me along the path to closing. He kept in close contact with me through the whole process and answered any questions I had. We just closed today, and Luke secured us a great rate and we were able to skip a couple of months of payments! I definitely recommend American Financing, and ask for Luke! He'll take great care of you!!
A
Scott Mays is Very professional and made the experience convenient and without stress. Will recommend to everyone!
J
We refinanced our home and have just finished an online review of our closing documents with Alexandr Livenshou, our mortgage consultant with American Financing. Working with Alexandr and his team has been illuminating! Each step of the process, including the user-friendly online portal system for uploading documents, has been explained clearly, emails have been answered quickly, and telephone calls have been returned within 30 minutes or less. Alexandr’s consistent skill in providing professional expertise and personal guidance in the closing of our new loan has been an unexpected pleasure!
A
I worked almost exclusively with Suzanne Dew. She was always very accessible, that is, she always either answered her phone (usually), or called me back promptly. She was always very willing to keep me apprised of any information and was always very happy to answer any questions of mine. And she saw the process through to its completion, and I got my loan!
S
We recently worked with Marcus to help refinance our loan and remove our PMI. Marcus went above and beyond again to give us the best service and move us through the process faster then expected. It was a pleasure to work with him and his team.
K
Third time that we have worked with Hank and his team!! Our go to for mortgage and refinancing! They’re awesome!
M
Brandon Kelly and his team did an excellent job walking us through this process, keeping us informed about the progress of the refinance, and helping us get the best loan possible. I would highly recommend using this company and team.
H
Very friendly - at first Fees are excessive Ran credit report without asking Wouldn't take 'No" for an answer Everything's recorded - never given a option to decline Manager was brought in without being notified Go in with eyes wide open .................. Three weeks later they are still bothering me.
S
Jessica Taylor and her team at American Financing were absolutely wonderful to work with. Excellent and timely communication was marvelous! Everything went smooth as silk and now days that IS saying something. I will continue to do business with Jessica and American financing forever on all my Real Estate needs.
K
Suzanne Dew, Was wonder full to work with. There were many road blocks along the way dealing with Subordination of a second Mortgage lender. She and her colleagues worked tirelessly to make sure we were able to close on our refinance and kept in contact with us along the way. They were very fair and honest through the whole process.
B
Greg Schmidt was our mortgage consultant. He made everything easy for our home refinancing. Me and Paul would highly recommend Greg and American financing for your mortgage needs, Thanks Greg
L
I was in a refi nightmare with another mortgage company since mid February. I cancelled the refi right before closing when I discovered the contract terms had changed. I was tired and extremely frustrated. My sister gave me Marcus Brown's information and said I needed to call him, that he was the best. She couldn't have been more accurate! Marcus got me through the entire process in record time, went out of his way to explain some of the complexities of my loan, and kept me in the loop every step of the way. He is without a doubt a true asset to American Financing and I will definitely refer him family and friends. Thanks again Marcus!!!!!!!!
J
I've had 2 great experiences with American Financing. Ryan Howell made sure things got done in a timely matter and mortgage was cheaper than what was quoted and saved a lot of money. He sticks to his word,.
M
The whole process to purchase/finance a home can be daunting and time consuming. I am so happy that I chose American Financing especially working with Philip Goddard because he was thorough and explained every step of the process. He was always accessible and answered my questions in a timely manner. If I would ever purchase a home again, I would definitely go back to American Financing.
F
Worked with Adam Businger. Adam was a consummate professional - knowledgeable, but always plain spoken and focused on helping us get the best deal possible. Also want to recognize Michelle Caruso on Adam's team - she was super efficient, helpful and always pleasant. Returned calls immediately, text - never an issue with getting in touch with her. Also, Maura Manning who was the processor assigned to the deal - she was pleasant, helpful and didn't ask for the same document five different times. HIGHLY RECOMMEND ADAM, MICHELLE and MAURA to anyone doing a purchase, or refi. Have already referred a family member to them. Take the pain out of the mortgage/refi process and contact American Financing.
B
I worked with Jonathan Valenzuela to get my very first mortgage and I cannot recommend him enough. He was extremely responsive, knowledgeable, and friendly. He worked with me to get an amazing rate and close extremely quickly. He helped alleviate any concerns and worries I had and ensured the whole process was as stress free as possible. I'll say it again, I cannot recommend Jonathan enough and I will surely be using him in the future!
J
I would highly recommend American Financing and I would definitely use them again in the future! Marcus Brown was excellent. Marcus Brown explained everything clearly and was always on top of things to help us lower our fixed interest rate. Marcus Brown and his staff were always pleasant, professional, honest, and answered my questions promptly. I would highly recommend Marcus Brown!
R
In what was a truly difficult time period given so many homeowners buying/refinancing loans when rates hit historical lows but more problematic was the pandemic that we had to deal with across the world which made getting things which normally were easy tasks completed a difficult chore. However, Adam and his team at American Financing put forth a great effort given the obstacles encountered to make sure the loan discussed was executed. It was a long process but the end result was worth the delays that were thrust upon everyone. Thank you Adam, Michelle and Maurice.
p
I have tried to refinance with other company's but after a few attempts, hundreds of dollars of my own money spent it was a complete failure. It seemed it was due to a lack of interest of the loan officer, and the amount of paper work required. Thea Rylander made it painless, and did not hound me with multiple calls per day. She, and her assistant Danielle checked up with me weekly, and would send me an email if something was needed on my part. It was so painless. I heard about American Financing on KNZZ, the Mark Levin show. I will be calling the program to let them know how happy, and satisfied I am with American Financing, and loan officers like Thea Rylander. I highly recommend them to family, and friends.
D
American Financing has made the process of refinancing my house as effortless as humanly possible. Scott Mays and Kristi Jones was always there to answer any questions I had along the way, as well as instill a ton of confidence that I was in good hands. Thanks guys, and gals. Dan
M
I have been dealing with Thea Rylander at American Financing since the decision was made to refinance. She's been such a help since day 1, answering all my questions (and there have been plenty of questions!) and returning every call. My emails were answered very quickly, leading me to believe that she works 24/7. I have been contacted regularly, which allows me to rest, knowing that progress is being made. But, having said all that - the process is happening so quickly that I haven't had a chance to doubt that the wheels are turning. A friend of mine started his refinancing process a month before us, and we close tomorrow. He's decided to go with American Financing as well, and is starting over. Now he can get 'er done. And my wife and I don't have to "go to closing"...the closing is coming to us. After work! We don't have to take time off! How often do you see that? Thanks Thea! You ROCK!
T
Our current lender has a moratorium on refinancing right now, so after hearing Dom and Jeremy (Mix100 radio) talk about their experiences with American Financing that’s where we went. Ralph Hinshaw and Audrey Sutton are AWESOME! All transactions were done via phone and online...easy peasy! Ralph and Audrey were on top of everything, knew what we wanted and sped us through the process with their prompt and personable communication! We got a great rate that even brought our payment down WITH taking out $ for home improvements. We started the process on 1/30/2021 and just closed today 4/1/2021 with a Notary that came to us! American Financing- you rock!
J
My husband and I are looking to buy a house. I heard the add on the Radio about how great American Financing is. We reached out on the chat device, and David responded. My husband was overseas and asked if he could contact us by email or call my number, as I was in Colorado. After that we didn't receive any further responses. We made an appointment for today, we drove to the office with paper work in hand , the office was empty. The security guard said the office is closed and sometimes people show up for appointments. I called the number on my confirmation email, and we were told that this was a phone appointment, which was not stated on the email. The lady said she would take out information, but she struggled just to spell our names correctly. I ended the call. At out appointment time someone called and when I answered they hung up the phone, and did not call back. I guess they just don't want our business.
V
Great results with American Financing and my loan counselor Mike McCone. Every question was answered and all went so smooth. What could be a big life event was just a 100% easy from beginning to end. Mike also has a team that was available and superbly courteous to guide me through the closing process. Mike is warm and caring and I totally recommend him.
J
Absolutely a great company to work with! I was looking to do my first refinance on my home and had a lot of questions. My mortgage consultant Patrick Ziegler was a pleasure to work with. He answered ALL my questions and worked with me every step of the way. I am very happy with my new loan and if and when I decide to sell I will be calling him! I would also like to say closing was super smooth and professional. Karen Julye-Porter was very nice and helpful, she answered all my questions and we got through it in no time. 5 Stars to American Financing!
A
Tony Wesson did a great job helping me get fixed up with a loan for refinancing our house. The process was very easy, and I feel like we got the best interest rate possible!
w
If I could leave zero stars I would. My experience started out great. My loan consultant was pleasant, walked me through the process and helped me decide on the best option for me for a mortgage refi. The kicker? That was SIX months ago (we started the process in July 2020) and we have still not closed on the loan. First, my credit pull expired, then certain disclosures did, then I didn’t get a return call or email for several weeks. Finally, I got in contact with a manager and felt like things were back on track. Keep in mind, none of the process was held up on my end; all on theirs. Now, the appraisal has expired and they are telling me I need a new one and that “we’ll aim to close in Feb”. If my rate wasn’t so good, I would’ve walked a long time ago, but now I feel “stuck” and just want this nightmare to end. I think American Financing is overall a fine company, but they are way too busy and not keeping up with the demand. Do not use them unless you have 6+ months to devote to the process. I wish they’d stop worrying about running ads on every radio station and instead finish the workload they already have.
B
I just want to say that Emily Griffith and Jeff Bloom did a phenomenal job on the refinance of my home, highly recommend them and American Financing for anyone that needs home loan services. Thank you both for all your hard work, so happy with your services and attention in making things run smoothly as possible and in a timely matter.
G
I was contacted by David Clark back in November of 2020 about refinancing to a lower rate. I have a lot of equity in my house and my credit is good. We started the process and about 4 months in I was really getting concerned. I had already had to submit duplicate documents. When I questioned the underwriter about the delay I got a snarky email response. I continued on thinking I was pretty close so I may as well just stick it out and get to the finish. Well here we are approaching month 6 and low and behold an appraiser calls me out of the blue wanting to come appraise my house. This is after being told that I would not need an appraisal because of my equity. I threw in the towel. I’m done. What an epic waste of time. Not to mention it’s not even a cash out refi just a streamline! Should be easy. I’m not sure how this place has the rating they do but take a look at the Yelp reviews for a more accurate depiction.
z
American Financing was extremely easy to work with. They provided an easy interface and step by step instructions to get pre-approved. They helped me throughout each step of the process if I had any questions. They were even kind enough to write letters to help get offers accepted. The home financing process may seem daunting, but they made it easy and convenient.
B
Everybody we talked to at American Financing (Erin, Josh, Katie, Marcus), especially Marcus Brown, treated us with respect and professionalism. Marcus made sure our journey was effortless on our part while he did all the hard work to make it happen. Thank you!
M
Dear American Financing Executives: We are American Financing clients who were refinancing for the third time with your company (March, 2021.) We chose to come back to your company because we had positive experiences and wanted to bring our business back to you. Unfortunately, we experienced mind-numbing problems with Senior Consultant, Mike Toth, immediately. He was unfriendly, rude and arrogant and made it clear that any questions or concerns we had were unwelcome. He even had the audacity to call me one day and begin the conversation by telling me he was going to explain the progress of the loan and that I was to not interrupt or ask questions while he was talking. When I pushed back,, he tried his best to throw delay after delay at us, ensuring our loan would not close anytime soon. After we had enough of his nonsense, I decided to write to your company and document these issues and problems. Without delay, your company put Eric Freiboth on the case and to the task. Suddenly, everything changed for the better! Resolution was immediate! Eric Freiboth was helpful, resourceful and incredibly well informed about the process. He knows this business and he values customers like us. Because of his exemplary intervention, our loan was saved. Within two days we were scheduling our close. One example of his expertise (which really resonated with me) was his attention to detail and his willingness to act immediately for our benefit. We were told that one of the hold-ups with the loan centered around our property and accompanying HOA information that was a necessary component of the file. Eric studied the issue and realized that this information was already accessible in our existing paperwork, thus saving time, money and further exasperation. He was phenomenal! He never bogged us down with problems - he, instead, came up with solutions. How valuable is that? I just can't express enough how pleasant and professional he was in bringing this transaction to a successful completion. Thank you so much for being our go-to mortgage company. And thank you, Eric Freiboth, for your dedication and hard work! Margot West & Sam Newman Scottsdale, AZ
P
Out of all the home buying experiences I had so far, my mortgage loan process with American Financing was a pleasurable one. The whole process was quick and I was able to close on the date that I was aiming for. Jeff Jones and Brenda Gallegos were a good team. I had no problems meeting up with them personally. The staff there are very friendly and I felt at ease every time I stopped by their office. It is a local company that I trust and they were also recommended by my insurance company as well. So, I'll say give it a try to anyone who is about to buy a home.
Thanks for sharing your story and for choosing American Financing for your mortgage needs. We appreciate your review!
G
Great service working with James Lamberti. He was always available and made my refinance easy
B
I worked with Luke Porter for my home loan. He answered all my questions, I was able to get ahold of him, and he helped me through every step of the process. He made my first home buying experience extremely easy and stress free. I would recommend Luke and his team to anyone looking to buy a new home or even refinance.
N
I was really nervous to start the process. It was my first refinance and I thought it would be a miserable experience to get everything I needed together and submitted. Tony assured me that everything would go smoothly and he and his team really made it a pleasant experience. They required much less then I expected and it took less time then I expected. Thanks Tony, Gelsy, Katy and Kenia! Also thanks to Glenn Beck for the referral.
B
I recently did a refinance thru American Financing and was very happy with their service. This is the second refinance that I have done with them in the last three years. I was very satisfied with their service the first time as I was this time. Dennis White was my loan officer and he was very thorough and prompt throughout the whole loan process. He kept me informed all along the way and answered any and all of my questions as we went along. I would highly recommend Dennis White and I thank him for his help with getting this loan.
Thank you for taking the time to share your experience. We’re glad we could help!
P
We are just finishing up a refi of our home and can not recommend American Financing more highly. We worked with Mark Lamberti as our Mortgage Consultant and Vishaal Sowani as our Processor and could not be more happy with their professionalism, thoroughness, and efficiency. There was constant contact and updating and a great interest rate. It is rare to work with a company who has ethics, professionalism and a willingness to be respectful to their consumers. Thank you American Financing - glad I heard about you on the radio!
L
My husband and I had the pleasure of working with Scott Mays to refinance our home. As owners of multiple properties, this is the ninth loan that we have closed on, and by far the easiest. When our loan was eligible for refinance, we were bombarded by a number of loan specialists interested in gaining our business. But when Scott reached out to us, we chose him. We trust American Financing and we got exactly what we expected. Scott was professional, well versed in VA loans, and extremely responsive. We couldn’t have asked for a better experience.
D
We are thrilled with our experience. Our Mortgage Consultant, Mark Lamberti was exceptional. Mark was professional, courteous and extremely knowledgeable. He treated us as if we were his only client and answered or returned our calls immediately. Mark continued to keep us informed of the progress of the loan through the entire process. Our Loan Processor, Ranesha Eady was exceptional also and our loan was processed in a speedy manner. The entire process was the most pleasant and positive experience we have ever encountered with an online business.
S
This year, American Financing helped me for the third time.... The first two times I performed a refinance. This year, I purchased a different home, in a different state AND IT WAS STILL entirely SEAMLESS. I've received nothing but the best service from American Financing! Should I want to refinance this property, I will be calling on them again! Lori, my representative for this last adventure, and her team were EVER so patient, communicated clearly, and got the job done in a way that was above and beyond my expectations. I am so very thankful!
We’re always happy to help customers save money. Great working with you!
M
I would highly recommend American Financing. My loan consultant was Tony Wesson, and he was able to get done what others were not. Tony is exceptional with Veterans! I don't think he sleeps as he was always available. The process, the portal for document processing, was simple and fast. Give them a call and save some money! These rates will not last forever!
R
I recently completed a refinance with American Financing and they were amazing to work with. I really can't say enough how much I appreciate Nick and Monique for the awesome job they have done. Super professional, very quick to get through the whole process, and always on top of it, they really are looking out for your best interest and working hard to get you into a good loan and save you some money along the way. They made the whole experience really smooth and I would absolutely use them again and highly recommend them to anyone looking into mortgage financing. Thank you guys so much, you're the best!!!
Thank you for taking the time to share your experience. We’re glad we could help!
E
I was very pleased with American Financing for my refi. Alexandra Spollen was my Mortgage consultant and she was very helpful and responsive. Her and her team made this process very easy on my end. I would highly recommend Alex and American Financing.
S
Emily, and everyone who was a part of the process, but especially Emily as the main contact person was wonderful and made everything go very smoothly. Thank you all!
G
From start to finish my experience with everyone from American Financing has been outstanding. From day one everybody was there to help me and walk me through every step of the process. Being a first time homebuyer is very complicated. There is so many different steps and processes from getting approved for a loan, to searching for a house, putting an offer in, closing, etc. American Financing was always available and easy to reach with any questions I had. They made sure to make me aware of deadlines and help in any way possible. I strongly recommend working with American Financing when looking to buy a home!
A
We have been very impressed and satisfied with American Financing over the years. We have used them for multiple refinances and have had the same high quality level of service. Scott Mays' communication and follow up really made the whole process easy. Highly recommend if your looking to refinance.
D
I decided to refinance my mortgage and take advantage of the current low interest rates . I heard a lot of positive comments on the radio and decided to call American Financing. And I’m so pleased and happy I did. My mortgage consultant Ray Santillan was awesome! Ray was very professional, informative, and thorough. He made the refi process so easy, stress free and seamless . He was accessible and responded to my calls and emails promptly. His colleagues , ( I apologize I forgot their names) , also called several times to just check in, and to let me know the status update on my refi. I would totally recommend friends and family to Ray and his team at American Financing . They truly provide exceptional service.
A
We just completed a re-finance with American Financing, and worked primarily with Scott Mays. Scott communicated well with us and kept us updated on the process. He answered our questions promptly; sometimes on the weekends or early morning. He was understanding of our busy schedules and respectful of our time. We definitely recommend Scott Mays with American Financing.
B
American Financing was so easy to work with. Suzanne our mortgage consultant, was nothing short of amazing. She worked with us from start to finish and was always there to answer all of my questions and concerns. I highly recommend using them for your home loan needs. One of my favorite attributes of American Financing is how they keep you updated as your loan moves through the process. Should there be a need, we will definitely use them in the future. Thank you again Suzanne for making this such an easy and pleasant experience for us!!
Thanks for sharing your story and for choosing American Financing for your mortgage needs. We appreciate your review!
G
Suzanne and her staff was a pleasure to work with. Anytime we had questions, she never hesitated to get back to us. Her experience and knowledge helped us to choose the best options for our situation.
L
I enjoyed working with Tommy McMillion at American Financing. He was a very good listener on what I wanted to accomplish, and helped me get rid of my credit card debt. He was very good at explaining the process to me. And was always open to any questions, even if he needed to explain something more than once. Don't avoid re-financing right now with the low interest rates just because you do not feel comfortable or knowledgeable enough about refinancing. He could save you money.
l
I just wanted to give a big thank you to Tommy McMillion and the whole crew. Everyone was helpful, answered all our questions and were very patient with us while trying to retrieve certain needed documents. I would highly recommend Tommy M. and American Finance for all of your financing needs.
A
American Financing may spend a lot on commercials on KOA radio and TV, but their service was not up to par. As I own several companies, my financial situation in complicated. I was seeking a FIRST mortgage on my paid off home in Wheat Ridge to use the money to invest in another company. They couldn't seem to grasp the complexity of my situation and ultimately (after 6 weeks of back and forth) told me they "simply couldn't help me". I went to Cross County Mortgage and got a great rate (3.15%) and closed in just over 5 weeks. While I respect Mandy Connell and Payton Manning - I will be more skeptical of their endorsements going forward.
N
This is the 2nd time in less than 2 years we used American Financing to refinance our house. Scott Mays helped us this time, and it was incredibly simple and fast. He was great with communication and got everything pushed through incredibly fast. The notary lady who handled our final paperwork was super sweet and friendly. Couldn't have asked for an easier process! Thanks again, Scott!
V
I worked with Hank M. at American Financing for a refinance on my house. Hank was great and was very willing to answer any questions that I had. They kept me informed during the entire process. Closing was pretty simple and went very smoothly. I would definitely recommend Hank and American Financing to anyone who needs a refinance or a new mortgage.
S
We went to American Financing because we are one of their Independent appraisers and like how they work with appraisers. We decided to use them to see if they ran their whole company the same way and we are happy to report that, yes, they do. Everyone we came into contact with starting with our loan officer, David Clark and through processing with Monique Watkins and her team were incredibly knowledgeable and easy to work with. I am a former loan processor and know, probably too much for my own good, about the process and questioned them a bunch of times; but, they always treated me with respect and answered all my questions in a timely manner. It was a smooth process. I will recommend American Financing, and specifically, David Clark, anytime!
Thanks for sharing your story and for choosing American Financing for your mortgage needs. We appreciate your review and we thank you for the kind words!
J
I'd like to leave 0 stars. The 6 month endeavor attempting to refinance with this company was absolutely horrid. Their conduct with me was unethical and dishonest, not to mention poor business practice, and made no financial sense. I began the process in September of 2020--6 months ago!! I was told I should be ready to close in December or early January, but that date continued to be pushed out, though I was in regular communication with them and provided all the documents...and then updated documents due to the extended time lapse. They claimed they were waiting on my other lender for a subordination of another loan. I finally called my lender to find out they had responded to American Financing on at least 3 separate occasions (they gave me specific records) and American had failed to reply with the necessary documents. I had to do American's job and give them the push to move forward. But it was to no avail as they again failed when they let my rate-lock expire (and readily admitted it was their fault) and told me I had to accept a significantly higher rate or pay the cost to get it back down. My contact with the company continued to fight for me and his manager approved my original rate...so I provided more pay stubs and yet another VOE. As I was trying to schedule the closing, another "senior associate" called me to tell me that the approval I received that morning was incorrect and my new rate was even higher now, .625% higher than I had originally locked in. But, as the manager confirmed, it's no sweat off their back if I take my business elsewhere because times were so good they didn't have to consider ethics and fair treatment of clients, they were still getting their fat checks. The individual who made the final decision that I didn't matter as a client and that my contact didn't matter as an employee (who ended up resigning due to this and similar experiences) was Jin Yoo, was he the one who made the call to me? No, in a final act of cowardice he let his subordinates take that heat.
H
Luke Porter has been a great guy to work with. He has made buying a home stress free. Thanks
A
I had a great experience working with American financing and their team. A very smooth transition and process. I worked with Marcus Brown, and when he needed to get some paperwork filled out and sent to him we would get it done as soon as possible and he would notify us constantly on what they are doing and what’s next next in the process. First time refinancing I will say it was a great one.
Thanks for sharing your story and for choosing American Financing for your mortgage needs. We appreciate your review!
T
Working with Jake Muniz (our Mortgage Consultant) and Josh Murphy (our Loan Processor) was an absolute DREAM! We initially went through Elevations Credit Union for our refinance and that was a 4 month nightmare!! I then reached out to American Financing and 5 weeks later we are closing with a much better interest rate and got the cash out we were looking for. I am amazed at how easy the process was. Jake and Josh were in constant communication and very detailed about needs and expectations. This is where we struggled with Elevations - poor communication and poor treatment. I am so happy I got Jake to work with, he far exceeded all of our expectations. Both Jake and Josh made this whole experience so easy and were a great team to work with. I will recommend American Financing and Jake to everyone I know and contact them with any future needs!
P
My wife and I had been looking to refinance and I had heard the AF commercials on the radio, I jumped on their website one evening and filled out the inquiry forms, super easy. I received a call the next morning and the process was underway. My wife and I were connected with Suzanne Dew and her team who helped us through the process, we were very happy with the frequency of communication and how helpful and friendly all of the team members were throughout the process. With COVID hitting, there were a lot of people refinancing so it took a little longer than expected but Suzanne and crew kept us updated and made sure we knew the process was moving ahead. This was the first time I had refinanced a mortgage so I don't have another experience to compare this to, but I was very happy with the whole process. Thank you American Financing!
T
We just financed our next home with a VA loan with American Financing. Jonathan Valenzuela, our Mortgage Consultant is AMAZING! He and the entire team there are definitely worthy of this 5-star rating. From the initial website experience applying, getting a VERY low interest rate, then followup assistance through the whole intricate VA process, the team was right there with us supporting our every step. Truly professional in every way. A huge THANK YOU from our family to yours!
J
Fantastic service! They helped me get everything sorted out for my first home. Marcus Brown has been an exceptional contact and helped me immensely in the process to refinance my mortgage -- I can always expect quick, efficient satisfying results when working with American Financing and Marcus in particular.
P
I had a good experience with American Financing. Communication seemed thorough, although a bit disjointed coming through 3 or 4 different people. I worked primarily with David Clark, who gave me top notch service. My only negative experience was the fact that the loan estimate changed dramatically several times throuout the process, even when nothing really changed on my end. The cash-to-close even went down by almost $1000 in the end, but I only found that out the day before closing.
T
I recently refinanced my home and an investment property with American Finance. My Loan Originator was Hank Metzger. I expected this to be like prior refinances, where once you have completed and provided the paperwork, the rates and points would change prior to being able to lock. Hank assured me they would honor the rates they quoted, and they did! Very easy process. I uploaded my information on their portal, they checked in regularly and closed within 45 days. Highly recommend based on my great experience through the process.
S
Adam Businger. was amazing to work with. He was extremely helpful and informative during my entire home refinance. He was patient, kind and made the process for me less stressful for sure!
J
Overall I had a great experience working with American Financing. There were a few bumps in the road, all attributed to adjustments being made early on in the pandemic. I began working with Nathan Rodgers at American Financing at the same time as 3 other lenders (Chase, Quicken Loans, and Wells Fargo). I compared the rates and costs of financing of all 4 and American Financing was by far the best choice. I will say on a large purchase like a house, I made my decision based only on the numbers- a mortgage held for 10-30 years is worth some hassle on the front end, right? If I had made my decision based on overall customer service and overall experience, I think I would still have chosen to work with American Finance. I also really like that they keep all your information private. 10/10 would recommend, and already have to friends and family.
M
Greg Schmidt was great to deal with. Straight forward, answered every question. Great experience. Answered my call every time I needed something. Dealt with him way back on something, and never forgot him. So using him this time around was only natural for me.
Thank you for taking the time to share your experience. We’re glad we could help!
R
Would not recommend American Financing to anyone. Personal experience started off okay, then the Bank Reps demonstrated their lack of professionalism and horrific communication skills. We (my husband and I) were checking into a personal loan, during the process we were accused multiple times of not owning our home (which we own free and clear). The rep(s) did NOT understand what a legal property deed was, a property parcel number and continued look up property that we did NOT own. Potential Customers should not have to continuously follow up on a loan status nor be treated the way we were. We chose to pull our loan application. Beware even if you have excellent credit, we would not recommend that anyone waste their time on this company.
G
We worked with Marcus Brown from American Financing. He was very helpful and open with all questions that we had. Marcus helped us work through the process that took longer than we expected, due to the upswing in applications because rates were so low. He checked back with us making sure we were receiving calls from other loan process people. He is very easy to work with. We appreciated his help in the loan process and are excited with the end product.
S
American Financing sets the standard for home mortgages and refinancing. This is the third time we have worked with Douglas Longoria and he delivers every single time. He truly makes this process painless and we really appreciate the consistent communication, knowledge, and professionalism exhibited by his entire team. I highly recommend Doug and his team at American Financing.
M
If we could give 0 stars we would. We had used American Financing in the past and had good results. This time was the worst service that I have ever received from a lender. We put in a mortgage application and were pre approved with a percentage down. The pre approval was locked in for 60 days and we began house hunting. Two weeks later, we found the perfect house and were working on an offer when American said that the terms had changed and the required 10% down had become 25% down. We had not had any updated letter from them advising that the terms had changed, only a poorly worded voice mail when I had inquired about using additional income. They said that they could not help it and that they did not control the terms. I let them know that they should have honored the agreement that they had provided through the 60 days but they said their hands were tied and they could no longer honor the agreement that they gave me just 14 days earlier. That is just awful business and we lost the dream house that we had driven 3 hours to look at because of this failure to honor. I would not trust them to do business with me again in the future.
P
What started out as a potentially good fit did not end well. The appraisers they use will try to underscore the deal. Their appraisal company undervalued the property by almost 20%. I had two 3rd party appraisal companies give second and third opinions that were more in line with market. Their fees are really high compared with other smaller lenders. I would highly recommend you shop around. When I mentioned I was going elsewhere, the all of a sudden wanted to lower the rate and fees. Not worth it. I would highly suggest going with someone else.
D
Just as advertised! I learned about American Financing on the late Rush Limbaugh show and Glenn Beck's program. Tony Wesson at American Financing was able to reduce my interest rate and change my 30 year fixed loan to a 20 year fixed at a lower month payment! Also, the whole process started on the 1st and closed on the 21st of the same month. Great job!!
D
Highly Recommend American Financing! We went from applying to buying our first home with ease thanks to David Hans and Lorraine Marquez. If you are looking for a house or refinancing. Contact American Finanacing and ask for this AMAZING Team. Thank you again for making it easy and working so hard to get us into our new home. Your communication is top notch!
O
My refinancing process was fast and easy thanks to my mortgage consultant Suzanne Dew.
F
We just closed on a refinance with Nathan Rogers at American Financing. What a fantastic experience! Nathan explained everything to us in layman's terms, and answered all of our questions. He was patient and understanding if we voiced concerns and was with us every step of the process. I would highly recommend American Financing and Nathan Rogers - the whole process was so smooth and easy. We always felt taken care of and knew we could contact Nathan about anything - he was very responsive and quick to answer our questions.
J
What a great experience we had with refinancing our home. We worked with Cindy Sotelo and Candice Goins. Both of these ladies are on top of there game. They were with us every step of the way and answered all of our questions. Very professional knowledge ladies. I highly recommend using American Financing!
B
My home refinance with American Financing was seamless and the best experience I have had yet. Both Nick P and Joyce T were there to help me along the way with any questions I had. They were always professional and responsive, even in a time of record low rates and refinancing requests. Their rates were competitive and the final loan costs were very close to my initial loan estimate. Thank you and I will be using American Financing again.
M
Had a decent experience with them a year ago, but things have changed. We were contacted over and over to work with them again and promised a speedy timeline. THEY DRUG US ALONG FOR 6 MONTHS, scheduled multiple closings and then messed up our tax numbers and then declined us through email. We have amazing credit and good income (better than last time we worked with them even) just to have them explain that they don't understand the tax codes for covid relief for business owners and had to decline us. They couldn't even answer straight questions when asked and passed the buck to a different department every time we spoke. It was very frustrating, time consuming and was a really bad experience all around when dealing with anyone there. Would never want anyone to go through that experience and can't recommend anyone risk their time. We now missed out on the lowest rates.
S
I just finished my refinance with Scott Mays. He was wonderful to work with! He was very helpful and understanding with what I know was a bumpy process. I will definitely refer him to my friends and family, and if I need to refi again he would be my first call!
S
Fast, friendly and all electronic signature forms. Support staff allows your manager to be reached every time you have a question. Not pushy and matches all other companies estimates hands down no questions asked.
S
Adam Businger And his team performed extremely well with my refinancing. Every step of the way through the process, they kept me apprised of the progress. We are very satisfied with our decision to refinance with American Finance!
j
Had a great experience. I was happy with the speed and professionalism from all of the people involved in the loan process. My mortgage consultant was originally Chris, but after he received a promotion I was sent to Rick to finish up the loan process. Seamless transition and no lost information. Blake got the forms needed to me in a timely manner. Great company to deal with!
Thanks for sharing your story and for choosing American Financing for your mortgage needs. We appreciate your review!
J
My experience as a first time home buyer went smoothly and quickly from day one. Kay Lynn Reed-Anderson and Franchesca Aguon did an amazing job with helping me every step along the way. They made me feel comfortable and at ease. Kay Lynn even rushed into work on Sunday night to change my loan amount. They both responded to my emails and calls quickly. I’d recommend them and their teams to anyone. I couldn’t ask for better service.
J
As a first time homebuyer, the mortgage application and home closing process can be very daunting. My mortgage consultant, Alex, did a great job earning my business as I compared American Financing to other lenders. He was very attentive, patient, and informative, but not overbearing. He worked with me to get me a great deal on a new home loan, and kept the process moving. Alex and the American Financing team helped to keep me informed, and were very on top of everything during the entire closing process. The team was always available for questions and prompt to email or call me back when not available. I highly recommend American Financing, they've definitely earned my loyalty as a long term customer!
J
Walter Baietti at American Financing was a joy to work with. I will not go to anyone else for refinancing in the future. It was a simple process. I never felt in the dark or left hanging. Truly wonderful.
B
I've done a number of refinances in my life and I've never had as terrible of an experience as I did with American Financing. My loan consultant Lisbeth was terrible, to the point where over the time span spent trying to refinance (they told me 65 days and I ended up cancelling at 75 days and starting the process over with someone else), she messed up my disclosure documents 6 times, two of which included my name being wrong. Then, on the day before my loan was supposed to finally close, they called and said "whoops! We need an appraisal!" Which is fine, but the appraisals were two weeks out, putting my close date into the next month. It's honestly embarrassing how bad this experience was. THEN, I ended up getting a notification from my insurance policy saying my lender was updated to American Financing, which is 100% unacceptable before close on any loan EVER. Kicked off a new refinance with Pivot Lending and looking at a 35 day time frame from application - close. Much better, and better rates and loan costs to boot! Will never ever use American Financing again, and will make certain none of my friends or family does either.
L
I applied for a Reverse Mortgage through American Financing. During this process I worked with Greg Schmidt. He was professional, courteous, explained all the details to me so I understood what was going on and kept in constant contact with me. I was always able to get ahold of him when I had questions and the whole transaction went very smoothly. I will recommend American Financing, and Greg Schmidt, to others for their mortgage needs.
C
I really don’t get the high reviews. Once they get your information, be prepared for poor communication through email mostly and an onslaught of mail advertising to whoever they give your data too. It started out great and then quickly turned into a very poor experience. I hope your experience is better than mine, but I would never consider using this place in the future.
B
Just closed on our first house today, with a huge thank you to Jennifer and the team!!! Because of reasons not due to them, the process took nearly six months from start to finish, which is crazy! However, without the help, guidance and patience from Jennifer, this day would not have been possible. I had a zillion questions, was highly uneducated and unprepared for this whole process, and had a couple bouts of high emotions 🤣 Jennifer was there to reign me back in and keep everything positive. In addition, I got an awesome interest rate and payments, all well within my budget. It was also so rad to work with an all female group, girl power!! I’d recommend them to anyone!
D
I reached out to American Financing after "firing" my current lender for a refinance. My current lender had put me through over 3 months of lack of communication, confusion and overall disorganization. The support I received from Michael Varshavskiy at American Financing was outstanding (night and day compared with my current lender). Michael was able to run through analysis of which options were best for our situation (just trying to take advantage of lower rates). His communication and follow-up is excellent and appreciated.
A
From the moment I submitted my information, there was constant communication by email and phone. It was easy to submit documents through the secure customer portal. Everything went pretty smoothly. Any hiccups, Tony Wesson was able to handle. Tony and Richard Sean were personable and professional. I would highly recommend.
J
American Financing was great to work with. Douglas Longoria was a great resource and took his time to go through every little detail with me. The closing process was also very quick and we were in fact able to save on the closing costs and get an amazing rate. Thanks American Financing!
n
Wrapped up my refinancing last week. Everyone I worked with at American Financing was very professional. The communication was excellent. I was never wondering what the next step was. They were recommended to me by a co-worker and I would recommend them as well. Truly an excellent group of people!
M
I worked with Brian Barker and he was amazing. It was such an easy process. Brian was upfront and knowledgeable with everything we were going to need for our home purchase. Along with Brian his team was outstanding. Brian was on vacation and it was so seamless because of the great team. Paula with the underwriting team was great keeping us informed along the way as well. Never once did I question my decision to go with American Financing. Overall it was a great experience.
Congratulations on your new home! Thanks for allowing American Financing to be a part of your home buying experience.
N
Great Experience! Raymond and Angelica made it so simple for us to get our finances in shape for our home purchase. Amazing work and couldn't be more happy with the results. Thanks again!!
Thanks for the kind words. We appreciate you choosing American Financing!
M
I refinanced my home with American Financing. Marcus was my guy! He was absolutely amazing to work with! He was friendly, professional, and answered all my questions in a timely manner. The process was extremely smooth. I even recommended him to several of my friends before I even closed, and I will work with AF in the future as well! Great job Marcus!
Such wonderful words! Thank you kindly for your business and for referring friends/family!
l
We have been loyal customers of AFC for several years now. We are always treated well and get a quality home loan. Scott Mays, Andrea Wurth and the amazing man on the street, notary Kennedy, are timely, polite, and fun to work with. We have been so impressed with them and this company. We will never go anywhere else.
E
I was very impressed with how fast and response the American Financing team worked with me. If I had a question and sent an email or text I would get a phone call withing minutes. They don't waste any time. I was very happy that we were able to complete our refinance in a timely manner, lower our mortgage interest rate and save some real money. Thank you!
m
Douglas Longoria and his team work hard to get me the best rate and to be able to pay off my and wife's car. The team kept me update on the process of the loan and when i need to send information to them. They gave me option of how many years it would take to payoff loan and how much would cost me per month. I highly recommended american financing if you want a company that actually take care of its clients and helps its client get the best rate possible. thank you everyone of american financing team. mb
L
As a first time home buyer, Lynette was great to work with
s
We just finished closing our refi and what a great experience it was. Scott Mays was awesome to work with, he made sure to reach out during the entire process and answered any questions we had along the way. Great job Scott!
D
I contacted American Financing for a re-fi and just happened to get Jeremy Troutt as my mortgage consultant. He was incredible! He answered all my questions patiently (I have a lot of questions), thoroughly, and kindly. It was a pleasure working with Jeremy and I would DEFINITELY recommend anyone thinking about a re-finance calling American Financing, and if you are lucky enough, getting Jeremy.
a
Douglas Longoria along with Ashley Barr and the rest his team were awesome! They made the process simple, straight foreword with everything well laid out. His team stayed in contact with weekly updates which I greatly appreciate and were very quick to respond to emails. Highly recommend using these folks, I will again when able.
J
I know it's strange to see a company with such high ratings but these guys deserve it. They are awesome. Super honest and extremely helpful. Tim kept me informed every step of the way. The process was simple and quick. I did a full refi and took out enough to pay off a high interest credit card. It was a great choice to go with American Financing. If your thinking about a refinancing or new mortgage don't even bother looking anywhere else. These are the guys you want to do business with.
J
This is the second time that I have used American Financing to refinance my house. I returned because I had such good service the first time. This time was no exception. My experience from start to finish was pleasant and easy and quite comfortable. I felt that my needs and concerns truly mattered. Mike McCone, my consultant, was very easy to talk with and was always ready to answer my questions. He kept me up to date during the entire process. I would recommend American Financing to anyone that is considering buying, or refinancing a home.
Thanks for the kind words. We appreciate you choosing American Financing!
D
this is the second time working with american finance and both experiences were great. working with Matt was great also he took the time to make sure that everything was understood and was very patient throughout the process. i wouldn't hesitate to work with him again.
B
American Financing was very easy and accommodating to work with. Vince Pacheco was a great resource and took his time to go through every little detail with me. We were a bit hesitant to work with another company as I was moved into an interest only loan previously but Vince was able to help me understand the benefits of this new loan much better than I did before. The closing process was also very quick and we were in fact able to save on the closing costs and get a much better rate this time around with American Financing. Thanks again!
Thanks for sharing your story and for choosing American Financing for your mortgage needs. We appreciate your review!
R
American Financing is the WORST company I've ever dealt with! I applied for a refi with NO appraisal required 11/10/20 and was locked into a rate. I spoke with Derek Rezendes, consultant and was told I probably would close by 12/31/20. 1/4/21 loan estimate was e-signed. 2/1/21 closing disclosure e-signed. As of today, 2/16/21, I still have no closing date set. I've had two (2) processors and had to submit items again as the time period is over 30 days for some of them. I've been in underwriting since 12/1/20. All documents requested were uploaded onto the AF portal within the time frame requested for everything. Not sure if they know what a HELOC is. They didn't explain the process of what happens when American Financing requested the payoff from my current mortgage company, it was zeroed out and affected my credit score. Ended up calling American Financing to discuss with a manager, Mike Rowen. Mike and I had multiple conversations via phone, email and texts. He told me their turn time is usually 60-90 days. Thought he was on top of things and as it turns out, that wasn't the case. According to the Peyton Manning commercial "we are will you every step of the way"... NOT my experience at all. I feel American Financing is very unprofessional and needs huge improvement with their communication skills. Emails were not replied to on multiple occasions. I WOULD NOT recommend them to anyone. 2/7/21, I applied with another company for my refinance, needing no appraisal. We closed on the refi 2/22/21. That is two (2) weeks not more than three (3) months and still no closing date set. Good luck to anyone who applies with them and hope you don’t have the same experience I did. Not sure who dropped the ball, but someone should be held accountable. Pretty sure Peyton Manning wouldn’t be thrilled with their services if he’d had my experience.
C
Emily Griffith was really great to work with. Always very responsive to any and all questions we had during the process. I highly recommend American Financing and Emily Griffith.
A
Getting my refinance was a bit of a struggle because I had only recently repaired my credit after a health problem. With a combination of professional grit and a real spirit of customer service that Mike McCone and the team at American Financing took care of my needs and got me a rate better than I expected! Keeping the 5 stars, I did it again through the same agent to take action before all of the post covid fluctuations and even being under a full year they worked well for me. Thank you again Mike.
R
Great communication from Dan and all the that assisted with the closing of the loan. Overall it was a pleasant experience
M
If you are thinking about refinancing your mortgage, consider American Financing. My mortgage broker, Marcus Brown, was an excellent guide through the whole process. He was very professional, efficient and a pleasure to work with.
L
Mike McCone with American Financing was great to work with and was very pleasant, courteous, and prompt when I had questions and needed answers! Mike McCone and staff at American Financing was very easily accessible by phone, text, and email. Everyone I had interactions with thru these means were very pleasant and they kept us updated frequently. We were very happy with the services they provided!
d
I filled out some information online to be contacted by someone about a refinance. Within 24 hours someone called. It was before 9am on a Saturday, but the turnaround was quick, so overall, off to a good start. The first person was an intake, verifying they had called the same person who put in a inquiry. They I was passed to a Junior Associate who did some intake information and asked general numbers and information. He then told me that to continue, they needed to run a credit check. I know this is part of the process, but I was a little hesitant. He didn't ask for very much information and didn't seem to know a lot either. He explained that he needed to pass the info and credit check to a Senior Associate, and he would schedule a call with them and I to discuss my options after all the numbers were reviewed. OK. I gave permission to run the check. NO ONE EVER CALLED. My appointment was for 11am 6/5. NO ONE EMAILED TO FOLLOW UP. There was zero follow through except an email from Experian saying my credit was recently pulled. Totally not ok, at all. DO NOT USE THIS COMPANY. Head to Elevations, where everyone follows up, everyone is on top of it, and very responsive by phone and email. I have no idea why I thought I'd shop around. Lesson learned.
D
Trevor Stucky is a great Mortgage Consultant, as is the top notch service I received from him and his Team. American Financing is a first class organization and I would recommend anyone that needs a mortgage re-fi or new home. Best of luck Trevor and thanks for the smooth process!
S
100% pleased with the experience we had refinancing our home with American Financing. The entire process was smooth and the team (Scott and Jamie) kept us up-to-date on what to expect next. Scott Mays was a fantastic consultant who went above and beyond to not only secure us a super low rate, but to also get us the best program we needed right now. Would recommend this team highly and will use them again in our next mortgage opportunity.
Thank you for taking the time to share your experience. We’re glad we could help!
J
It was great working with Jennifer Keifer and Lorraine Marquez at American Financing. Everything was explained and done timely. Very friendly and always responsive. Thanks again. Now to enjoy my new home!
A
I recently Refinanced my house and had the pleasure of working with John Hazel. John was amazing throughout the entire process and ensured that I was kept up to date on everything. He even gave me some information in regards to insurance that ended up saving me quite a bit of money in the long run. John and Joyce Todd were fantastic and I would definitely recommend the American Financing team to friends and family!
G
I used American Financing as a recommendation from my realtor when purchasing my 2nd home, and it was a wonderful experience. Marcus Brown reached out 6 months later to inform me I qualify for a possible interest rate reduction, after a few document updates Marcus was able to lower my rate to a 2.75%!! Which is honestly a number I didn’t think would be possible for me due to my mediocre credit score. Marcus and his team kept me updated every step of the way and were a pleasure to work with!
m
Jason Creech made it very easy and helped me through the whole process of refinancing
R
Terrible business practices. Couldn't close a rate/term refinance in 7 months???? 7 months later they canceled my loan because I took too long to send more documentation that they allowed to expire. It took me 4 business days to yet again get updated pay stubs, current mortgage statement request they allowed to expire. they called me every week stating not to make any travel plans due to closing. There was no closing... they wasted my time and money. I will not get the rate that was available at the time. Terrible.
B
Scott, Katie and Kelly truly professionals. My wife and I had a VA cash out Refinance wich proved to be somewhat of a challenge. When the VA appraiser comes out to inspect the property it's more like an inspection even though you're going to remodel like the deck needs new stain before the person sighns off on the appraisal all the while Scott was handling all different regulations the VA requires but looking back I'm not sure anyone else would be able to have the patience to push our refinance through I was like now what it was the VA appraiser I was upset with but Scott got me calm pushed it through.
A
American Financing did it again! This is the second refi we have done with them and again the whole team displayed professionalism and efficiency. Great job, well done! Suzanne Dew, our loan officer, is knowledgeable and accommodating which made the refinancing of our home a smooth transaction. Jeff Bloom, our processor, was friendly and professional and easy to work with throughout the process. Abby kept me updated and scheduled the closing quickly. This team works well together and make refinancing fast & efficient. It was again a pleasure doing business with American Financing and I will be happy to recommend my friends and family to your company.
We appreciate your repeat and especially value our relationship with you! Thank you for the kind words!
K
Cannot thank and recommend Hank Metzger and the staff at American Financing enough. They were professional and thorough in our refinance process and were available at every turn. I realized today, that in all the times I called Hank during this process, I never left a voicemail. He was available each time I called. Also, the loan processor, Kelly Mennenoh was a true pleasure to work with and she provided great assistance and guidance through our effort to make the right refinance decision. Thanks again for this great experience, and the help with re-organizing our home loan, and making it possible for us to do some much desired renovations to the home!
D
We used American Financing to do our refinance. We worked with Justin W. and it was quick and easy. Never had any issues and we even got a better rate than what we were originally quoted, which was great. Everybody that we talked to was very professional and answered all of our questions quickly.
K
Nick was great to work with and very efficient and helpful. He walked us all the way through the loan process. Thank Nick.
D
John did a great job to get us our refinance done. They are efficient, worked very hard to get us to closing and kept us updated on where the loan was and when it went on to another department. The closing was quick and right on time. Thank you American Financing for helping us out.
R
American Financing (David Smith) truly worked their magic to make my refinance possible, made it run smoothly, and kept me informed of my status at all times. Recommend 100% !!
B
I am extremely upset. We started a refi back in March with American Finance Corporation (the one Peyton and Elway encourage us to use) We have submitted every form required including my point summary and Retirement forms. Someone in the process asked me to submit a 42 and 43. Which I cannot do because I was never in the army. We were told that the VA required both forms. Untrue, I spoke with the VA and when they looked me up there had not been any request for me. We have tried to get an answer after submitting hard copies additional forms suggested by the VA. NO RETURN calls from American after numerous calls to them. We finally got a call today telling us our file was closed back in early June because the were unable to get VA approval. We thought we were still being worked because in emails we were assured someone would let us know. Today after many calls and demanding a supervisor call us, someone finally called and told us it was cancelled in June and yes it was a misunderstanding and they would be happy to restart the whole process.@#$#^^%#@# DO NOT USE THEM
J
It was great working with American Financing. Kara Anderson was quick with communication and kept me in the loop throughout the process of refinancing. She was always cheery and fun to chat with. I am very happy that I decided to refinance with American Financing and would definitely recommend them and will keep them in mind for future needs.
N
It was a great privilege for me to working with Tony in refinancing my home loan. Tony always kept me updated from the beginning to the end, very professional and trustworthy. He worked very hard at getting the best possible rate for me. I am thankful to him for service he provided to me. I recommend Tony service to anyone and you can rest assure that you would receive the best of service from him. Thanks again to you Tony you are the greatest
Thanks for sharing your story and for choosing American Financing for your mortgage needs. We appreciate your review!
J
Amazing customer service, friendly hard working staff, easy to work with, and the best value for out of pocket costs associated with buying a home. We applied through several mortgage companies but none could compare to American Financing. I highly recommend our consultant, Jonathan V, and our processor, Eva K, who both went above and beyond for us. They made the entire process simple, smooth, and quick. They were both very friendly and hard working, thoroughly explained things, answered all of our questions, and gave us an overall stress-free experience. I’ll definitely be referring friends and family to American Financing and I plan on using them again in the future!
A
Tony Wesson assisted with refinance in a professional manner while answering all my questions and helping with any issues quickly and with friendly manner. I am a returning customer to American Financing because of the speed and how smooth the original loan process went, Tony was a big part of this. I would highly recommend American Financing and I will use them in the future.
Your words are appreciated! Thanks for taking the time to share your experience!
L
We appreciate the thorough process with American Financing and the professionalism. Additionally, would like to thank Matt for all the help.
A
We just purchased our first home. American Financing was amazing! All the people we worked with (Aaron, Angela, and Candice) were super helpful. They walked us through every step. They responded to emails, texts and phone calls quickly. The kept us in the loop with everything! We would absolutely recommend them to anyone purchasing or refinancing. Thank you American Financing!
G
Shopped around to refinance, and American Financing was the only one who responded promptly with all the information needed. We spoke with Michael Varshavskiy, and he was very clear, polite and patients in explaining every step.
S
Went through a refinance; friendly and very helpful, answered all questions and addressed all issues quickly!
J
My husband and I called American Financing about 3 weeks ago for information about possibly refinancing our mortgage. We spoke to David Clark that first night and he said "we'll take good care of you guys." Wow did they ever!! Amazing communication and commitment to detail. We're so grateful to have made that call and would highly recommend anyone else giving this company a chance to do what they do so well. Thank you David and American Financing for your time, patience and care for our family and where we call home.
Thanks for the kind words. We appreciate you choosing American Financing!
t
I had a great experience with American Financing, for the second time! I tried other finance company solely because they already had my loan, and was so disappointed with the customer service I switched to American Financing right before signing. Karim and Fransisco were amazing and helped expedite the process and had me closing in no time. They were extremely thorough and were in constant communication! I will always come back to American Financing from now on!
S
This is the third time we have worked with American Financing, house purchase and 2 ReFis and again they where great, we worked with Joseph "Hank" Metzger and his team and they were awesome, they made everything so easy and quick from start to finish we closed in 3 weeks! We will continue to refer American Financing to everyone we know!
C
I am very happy with my experience with American Financing. We had a unique situation and Scott Mays went above and beyond to find a way to help us out. He was very responsive to questions and concerns, and guided us through every step of the process. I would definitely recommend him.
Thanks for sharing your story and for choosing American Financing for your mortgage needs. We appreciate your review!
J
Mike McCone and his team were very prompt and thorough in the refinancing of my mortgage loan. American Financing was the only company out of 3 that I contacted for refinancing that followed through and completed the process. We were very pleased with the weekly communication and follow through - We highly recommend Mike McCone and American Financing for any refinancing or mortgage needs you have!! John & Melissa L.
L
This was my second experience with American Financing. Greg Schmidt was our mortgage consultant both times and did an amazing job making the refinance process quick and simple. Super helpful, friendly, and kept us informed and updated the entire time with phone calls and emails. Greg was a pleasure to deal with, even with our busy work schedule, he accommodated our mortgage needs that was convenient for us. I would highly recommend Greg Schmidt and would gladly give him a call if we refinance again.
N
Walter Baietti and his assistant Shannon Kelly were wonderful to work with. Responsive to my questions via email and/or phone. Got me through loan process like I’ve never experienced with any other loan institution.
K
Working with Buck was a pleasure. He made the process easy. He gave me 3 proposals and plenty of time on my own to decide what worked for me. I highly recommend him and American Financing!!
Nearby Loan Stores in Aurora
FAQs
1. How Can I Contact American Financing?
You can make them a phone call through this phone number +1 866-750-6551. Or you can go to their website and submit your loan request online.3. How Can I Secure a Loan at American Financing?
You can go to their website and submit your loan request online. If you are looking for payday loans, you can turn to iPaydayLoans for more details.5. What to Do if I Can Not Afford to Rapay My Loan?
Kindly communicate with your lender if you feel it hard to repay the loan on time. Different lenders have different solutions to late payment. It is advisable to read carefully before signing the loan agreement.
2. What Is the Address Of American Financing? How to Get There?
American Financing is located at 3045 S Parker Rd Suite 100, Aurora, CO 80014, United States. Please carefully check the map and find the most convenient way to access it.4. Is American Financing an Agency or a Lender?
American Financing is a Mortgage lender. To make things easier, iPaydayLoans can link you with more than 100+ lenders over the internet. You can check out our platform to secure a personal loan online with no credit check.6. Does American Financing Offer Bad Credit Loans?
Yes, but if you want to higher your chances of getting a bad credit loan, you can turn to our broker service! Just turn to our online service to get a personal installment loan even with your low credit scores.