America First Credit Union (inside Harmons) E 700 S, St. George

I am a small business owner and have been banking at America First for over 7 years. They are the best credit union I have worked with. Loan approval is very fast and friendly. I specifically want to thank Andrea at the St. George Harmon's Branch for being so helpful with my banking.

Every time I have gone in I have received superb service from all of the employees. They have always been able to answer my questions and are genuinely knowledgeable about what they are talking about. I also love how they enforce the mask policy. In the current pandemic it keeps everyone healthy. A lot of stores say they enforce it but then don’t. I appreciate the strong backbone the employees have for standing up for their policies.

NOT REALLY HAPPY WITH THEM ABOUT TO CHANGE CREDIT UNIONS.. I GET A APPROVED FOR A CAR LOAN BUT NOT FOR A CONSIDATING LOAN. VERY DISAPPOINTED WITH THEM . HAVE GOOD INCOME AND CREDIT SCORE

I was refused service for not wearing a mask. These “policies” the employees hide behind are a direct reflection of the poor management and weak backbones of those defining these corporate policies. I recognize it is their right as a private business to employ certain policies. I am seriously considering closing my accounts and going elsewhere.

Attempted to pull cash out at this branch and received a ripped bill. After immediately pulling around to receive my new bill, I was told to pound sand by the manager. DO NOT do business with these scammers.

This is the rudest credit union. Employees will yell across the bank and make sure everyone does as they demand!! I will never go to this bank until they have terminated the power tripping Dan wybrow. Suzanne the manager is to afraid to reprimand employees because the turnover rate is extremely high at this branch. He is rude and authoritarian style customer service has missed the mark. Hypocrite ran branch. He refused to give me $1 bills due to his personal laziness of going to the vault.

I went on October 7th to get an auto loan. Both individuals who helped us (Dan and Suzann) were rude to each other, my wife and I, as well as the third party we were purchasing the vehicle from. I have been thinking about switching credit institutions for awhile now due to their service (or lack thereof) and if not for the necessity of purchasing that day, would have halted the loan and switched credit unions immediately. I don't intend to continue using them in the future, which disappoints me because I've held checking and saving accounts with them for almost 15 years. I'm aware that it could very well be just be the Harmon's branch near me that is always unkind, but they were rude and complained enough tonight that I think it's not worth continuing business with them.

America First is awesome, they consistently employ genuinely kind and helpful people. I have not had a single bad experience here. Even when I was dealing with some more complex financial issues, they were very patient and informative, which made it easier for me to navigate my finances. The loan officers are very smart individuals who have been able to answer any question I throw at them, which makes it much easier for me to make informed decisions very quickly. I've been a member for decades and I look forward to the continued partnership.

I've been a member for 7 years. Used to be the best credit union and never dreamed of going anywhere else. Now I can't wait for my auto loan to be paid off so I can cancel my membership and not have to deal with their lack of customer service. Went in today to avoid dealing with them over the phone because I've already tried twice to update my address. I talked to a man by the name of Everette who made sure to make me feel like a burden by having him update my address. If you're so miserable there why don't you take your poor attitude somewhere else.

I have used America first for years, but I just have to say that 9/10, I hate coming to this branch. The older gentleman, is extremely rude. I have to say that I am truly disappointed in you America first and I will be taking my service elsewhere.