Allentown Kia Lehigh St, Allentown

Allentown Kia was the best experience I've had a car dealership. Manny was outstanding & went above & beyond to make sure I got the car I really wanted & to stay in my budget. I can not thank him & the amazing staff at Kia enough for making this experience stress free & an enjoyable time. I recommend anyone interested in purchasing a Kia to go to Allentown Kia & to see Manny! Officially a proud owner of a 2022 Kia Sorento X-Line EX thanks to Manny & Allentown Kia!

I worked with Jess Rivera at Allentown Kia She is amazing, patient and went above and beyond for my husband and I to do what she could to match EXACTLY what we were looking for car type, features and payment wise. Highly recommend asking for Jess when car shopping at Allentown Kia.

From setting up my test drive appointment to leaving with my new car, Allentown Kia was amazing. The team sent me videos ahead of time to let me know what to expect. They treated me with respect and answered all of my questions. It was a painless process from beginning to end. Nick Sette was terrific, patient, and easy to work with. Thank you for getting me into a safe car and exceeding my expectations. I will definitely be back and I definitely recommend them!

Allentown Kia, best place by far to purchase a car. After a long and extensive search for the perfect compact/sporty car I finally landed on to the car I wanted. But none of this would've been possible without Manny's Help!! He walked me through all the specifications of the car in a very comprehensive way, you can tell that besides being an outstanding sells advisor he's also a car enthusiast just like me. 1000% recommended!!! #YourManManny!!!!

Nick Sette is awesome! Communication was stellar! When making such a big purchase you want your salesman to be attentive knowledgeable and responsive! Nick is all of those things! Thanks Nick, well done!

Jess Rivera was my sales representative. I bought a 2021 Kia Forte which is a 10/10. She did everything she could to give me the best deal possible. She’s very attentive and friendly. I would highly recommend her!

I went to KIA to buy out my lease on my Sorento, and this fly little Benz caught my eye. Manny Espinal took me for a test drive and then he went the extra mile to get me the numbers I was looking for. Now I’m ballin and it’s all thanks to KIA of Allentown and their number one man Manny, two thumbs up. 5 stars all the way.

I had an awesome experience with the management and sales staff. Rob,Scott and Adam we were so professional. I knew exactly what I wanted ,and these guys got it done. I Recommend this team here at Allentown Kia to all my friends &family and anyone who was looking to get into a great car ,price.Great experience!!!

I had the greatest car buying experience with Elijah Rivera #relyoneli at Allentown Kia. I came in on a snowy Saturday afternoon looking to purchase a new ‘23 Sportage. Not only did he provide vehicle knowledge expertise, he also demonstrated the highest level of customer service. He made my experience painless and pressure free. I was able to drive away same day, while staying within my budget. Following my purchase, I contacted him a few times with questions regarding the vehicle and he graciously responded. About a week after he followed up to ensure I was enjoying the vehicle. That showed me he cared about more than just making a sale. I am a very happy customer and will only use Eli at Allentown Kia for my future car buying needs. He is a very valuable asset to the company!

Manny Espinal was my sale representative and he helped get my KIA sportage, I am happy with my car, everyone is very friendly and make sure you get the best deal. Very happy with my purchase 10/10.

Jess R. was a wonderful person to work with. She assisted us with grace and patience while we decided what was best for us. She got us to a place we felt comfortable and we never felt pushed or guilted during the entire time we visited Allentown Kia. Thank you Jess for your professionalism and understanding!

Manny Espinal was amazing, He was very friendly and very knowledgable about all the cars in the lot. He understood what my needs were and helped me pick out the car of my dreams. If you were looking for anyone to help you buy a new car, Manny would be your guy.

Eli helped me to transition my lease into me deciding to buy out my Kia Forte, and the whole process went very smoothly! I appreciated how he kept us in the loop as it came towards the end of my lease and the different options I had. #RelyOnEli

We Purchased a used Kia sorrento. It came with the drivetrain warranty. A year later, the engine failed. The warranty company did not want to replace the engine, but Allentoen Kia really backed me up. In the end, we got our engine replaced as promised in the warranty agreement. Laura in service is the best! She really fought for us. She returns calls and kept us in to date all throughout the process. The service team did a great job.

I had a very great experience with Tom! Very helpful and I even got to know him on a personal level which was nice. Sometimes a miracle is just a person with a kind heart... that’s Tom go see him for your car needs!

although everyone was nice, they come off as a scam. First of all, the advertised price is very different from the actual price when you get there. Online, the Kia fortes we’re listed at MSRP. when you waste your time driving up there, you see there’s a $3,000+ markup on the new cars for “market adjustment.” What a scam, considering brown daub Kia in the Lehigh valley does not have this. Be ware of them, and DONT get scammed. If you’re in desperate need of a car, go elsewhere

I went in there with my fingers crossed and Jessica showed me that it was possible! I am so happy with my new vehicle. Big big big shout to Jessica Rivera I will forever be grateful for her ❤️❤️❤️❤️

We had the pleasure of working with Nick Eckert for the 2nd time when purchasing our new Sorento. He will look out for you, not just try to sell you. Service at A'town Kia is amazing. Never an issue, always there to accommodate you. From buying a car, to getting financing, to your options when you make your purchase and to delivery, Allentown Kia is the best in the Lehigh Valley.

Jess Rivera at allentown kia made the trading in process easy and painless. She understood what needed to be done to get me into a more comfortable and reliable car!! I will refer her to anyone that’s in the market for a new car! If i could give 10 stars i would!!

I financed my first car with JESSICA RIVERA! She is amazing ❤️ Literally found a car for me within 30 mins and got me approved! Highly recommend

Purchased a car in April and it had issues but I want to thank JESS & Kia for helping me get into the same car I wanted and actually a better version of the one I had!! Truly appreciate it!!

5-7k over MSRP for a new Sorento!? Happened to have the AWD Turbos in stock so I was reaching out to see if it was negotiable and that I will just wait it out then. Conversatio. Stopped there. Take your business to Ourismen Kia in Fairfax Virginia they are wiping out the overages or offsetting it by going over trade value.

If you want to leave...with not only the BEST vehicle....BUT ALSO the BEST DEAL..... make sure you see JESSICA RIVERA!!!!! Hands down she is the best! She will make sure your needs are met...not just vehicle preference wise...BUT also... price wise! We started conversing on Facebook about possibly getting in to a new veh... by trading my vehicle in. Long story short...went in on a Saturday just to "look"....left that same Saturday with a brand NEW SUV and an even better deal!!!! I had a wonderful experience at KIA not just with Jess...but with the rest of the employees I dealt with!!

Donnie Dishman helped us through the entire process from start to finish. He listened to us and explained everything to us in depth. We then left in our 2023 Kia Sportage X Lime.

Best experience I had ever had at a dealership before!! Recommend 5 stars! Recommend my sales person Frank Torres!!!

Assistant Service Manager Don Pernsley is excellent in his communications; explains everything in great detail. It is obvious that Don has Passion about his job and this is displayed in his overall great personality and skillsets.

I purchased my second car from Jessica Rivera. She is amazing and will do everything in her power to get you in the vehicle of your dreams. She said in a year I would be able to trade out of my vehicle and she did it in 9 months. Now I have a 2022 Kia K5 gt line. Thanks for everything Jess you are the best !!!

My experience was phenomenal.Jessica was amazing she answered all my questions worked with me to find the best quote for my budget…. Jessica Rivera. Ask for her she is good ,patient, made sure my process flowed easy thank you Jessica…

The car buying experience at Allentown Kia was the best we’ve ever had. Sales rep Nick Sette was easy to work with and made the process effortless. He didn’t play games and was able to get our payment exactly what we wanted. I would highly recommend Allentown Kia!

I set up an appointment and got Mike as my sales representative and he did a great job. He was professional, knowledgeable, and very helpful with everything we needed today. He was able to help get me in a new car that was much needed and I appreciate everything he did for us. Thank you Mike!

The customer experience at Allentown Kia is the absolute best. I had called around to several Kia dealerships in search of a specific trim/color on a new 22' Telluride. From the moment I called Allentown, I interacted with Megan who was beyond professional and walked me through a lot of details which gave me confidence before I even stepped foot into the dealership. Then when I arrived the next day, Frank Torres helped me out with the actual sale. Frank was incredible to work with and the best part - he worked WITH me! I really felt like I was being taken care of by Frank and the team and this was hands down the best car transaction I have ever had and that is all in part to Frank, Megan and the rest of the Kia Allentown team. PS - I drove over 2 hours to this dealership and sure glad I did!

Wanted to give a big thanks to the Allentown Kia team, but specially to Dan Medina for all the great advice, the patience with me and my Fiancé, for walking us through the process with some of the best customer service I’ve seen. It’s been almost 3 years and the same level of commitment remains. I’m glad I made the decision to purchase my car from this dealership. Thanks again Dan!

After a nightmare experience with Carvana trying to get a new Kia Sportage, I stopped by Allentown Kia no sure what to expect and not feeling very optimistic. Nick Eckert made this experience so easy! Highly recommend!

I was absolutely amazed at how Allentown Kia and specifically Elijah Rivera made the process of buying a car so enjoyable. They had the exact vehicle in stock I wanted to buy. There was none of the nonsense upselling and undercutting trade in values I have experienced at so many other dealerships. Mr. Rivera quoted me a fair price with zero haggling. Then I watched in amazed silence while the finance manager kept trying to find me a lower interest rate even after his first quote was already lower than anything I could have gotten on my own. His extra effort saved me thousands. I highly recommend Allentown Kia and Sales Professional Elijah Rivera.

I purchased a car on Saturday, 8/21, and Mike Gerhart was so great! He went above and beyond trying to get the best deal for me! He had mentioned he had only been working at Kia for 2 weeks, but you wouldn’t even know! I will recommend him to all of my friends and family! Thank you again!

Allentown Kia 2/03/2018 Reason For Visit Sales (New) "Feeling Ecstatic..." Truly a 5***** rating My experience with Allentown Kia from browsing online to entering into the doors with an idea on my mind of leasing a used vehicle, and walked out with a new car. Thank you Justin Gigliotti, Shane, Cory, and Ciara for my new 2018 Kia Forte XL.. If you are in need of a vehicle this is the place to go Allentown Kia.

I am only giving this dealership a 2 star review due to the fact that the first gentleman (Rob Martin) my boyfriend and I dealt with was phenomenal! However, the moment the second gentleman came in (Dan Medina) to discuss numbers with us, had immediately lost our business. He made us feel very disrespected when discussing options with us, speaking to my boyfriend as if they had know each other before saying “thats not how you do it bro” as well as refusing to run anymore numbers for him when he had questions. Mind you, prior to coming to this dealership we were informed that they were “sketchy” and “unprofessional” when handling business. I highly suggest not doing business with this gentleman at this specific dealership.

Thanks Frank Torres!!! My husband and I love love love the new Sorrento! Had a great buying experience with Feabk at Allentown Kia....very personable, efficient and I walked out with exactly what I was looking for.

I just have to say that there is so much to say about the amazing sale representative of Jessica Rivera. If you are looking to go to Allentown of Kia, please ask for Jessica. Jessica not only had a smile on her face from the moment I walked into the dealership to the time I left, but she also had great customer service. I came in on Tuesday of this week, and told her what my price range was and what I was looking for. I had asked her what would you suggest? She gave me some options and the minute she took me out to the Sportage I said to her “Jessica this is my car”! At that moment she knew it was meant to be for me. After coming back today on Wednesday and signing those final papers I can finally say that she has put me into my dream car. I had purchased the new 2022 Kia Sportage LX. Before I left the parking lot she made sure I knew everything in and out of the car and also made sure that when I left there I was feeling comfortable with my car knowing everything by heart. I cannot thank her enough for the amazing customer service that she has done for me. She is the best at selling cars and she knows every little thing that each car has involved. It truly shows a lot especially because I had my son with me and she was so sweet with him and she made him feel so welcome. And she not only made sure that I felt like this was my dream car but she told me that it is 100% safe for my son. After having a heart and heart conversation with her regarding my son as he has a special needs child we had some tears together. She is truly amazing. Again I highly recommend Jessica Rivera at Allentown of Kia. Thanks again Jessica.

Frank Torres was awesome at getting me the car of my dreams for an affordable price!!

We came in today to see if we could get a deal with our lease to find out that the guy who tended to us before did not work there any longer instead we met with Jessica Rivera who was very friendly and worked to find us the right price for a new vehicle. We hardly spend a lot of time but she knew her stuff and we are delighted with our new car. Thank you Jessica!!!

I went to Allentown Kia today for Service. I was greeted by Laura Campbell. I felt welcome and a connection at the same time. She was knowledgeable, courteous, and kept me informed on the processes with my vehicle. Although I was there for 2 hours, it didn't feel like it. Thanks Laura, a great asset for Kia. I hope to see you again😊⚘⚘

#yourmanmanny is the best! Been wanting a new car for sometime and Manny was more than patient with me and found me the perfect car!

Manny was absolutely fantastic. Honestly the best car sales experience I've ever had. I work full-time and have three very young kids and no one to really help out because of COVID so I had a VERY short time frame to spend there. I think my usual time to buy a car in the past was 6 hours, and the total at Kia from test drive to purchase was probably 2.5 - that was definitely thanks to Manny. I basically have him on speed dial in case I have any questions about my car - which I LOVE! So he's great even beyond the car sales experience. 10/10 on all accounts.

Eli was a pleasure to work with. However the deceptive "bait & switch" tactics still exist. Come in with a low ball offer and then work your way up (If they jump $3-$4K on a trade in, you know they are trying to scam you). There's too much competition around to go through this and hopefully land a sale. I don't want to spend hours in a dealership. I know what I want and how much I'm willing to spend. I've done all the research. This location has lost my last 2 Kia sales because I had to get the vehicles at other Kia locations. I will only use this location for servicing of my Kia because their staff is awesome. Sales staff still has some work to do.

I tried to schedule a service appointment for a recall. Woman on the phone couldn't access the system to look up my VIN. She was unaware that Kia has an official owner's portal for vehicle information, so she did not believe my recall was legit. Meanwhile, I was able to schedule an appointment online with another dealership whose appointment software immediately recognized the recall associated with my vehicle.

Not sure what happened to this dealership. I bought my last car there no problem. Went in to trade that one in on a new one, and it was like they didn't want my business. They didn't have the color I wanted, so the vibe changed. I just went somewhere else and got a better deal. Never buy another car there.

So we decided to come to Kia to get our first car and it was amazing! I worked with Jessica Rivera and she was great’! She definitely gets the job done!

I came to this dealership with an almost impossible situation and they were able to get me into a better vehicle then I could have ever dreamed of. The salesman really worked very hard to help me out and I really appreciate it.

Jessica Rivera was such a great sales rep! She was very informational and professional while selling us a car. I highly recommend her if you’re looking to purchase a new or used car!

Great service I got exactly what I wanted at a great price thanks Nick at Allentown Kia. Plus my wife got her self a great car also!

I can’t sing enough praises! We had to best experience we’ve ever had purchasing a vehicle here. Jess Rivera met more than our expectations, I highly recommend going to see her. She has forever customers with us!!!

Manny was the sales agent who helped me with my purchase of a Kia Sorento. He was very diligent and did all he could to get me the car I wanted. I highly recommend having Manny as your sales agent and using the Allentown Kia dealer!!

Definitely recommend using Manny Espinal for all your car buying needs.

EDIT: I contacted Allentown Kia again and spoke with Cory after the response to my review. He was very helpful and handled everything the same day. I was even sent a copy of the canceled check for my refund. I took off 1 star since it took so long to get this figured out but I appreciate the speed and professionalism that Cory handled the situation. I got a car here last year. I originally got an extended warranty but decided to cancel it. I was told I would have the amount of the warranty credited to my loan but its been TEN MONTHS without that happening. I have called repeatedly but no one ever calls back or gives vague statements without helping. They took my money for an extended warranty but didn't give me the warranty or my money back. It's just stealing. I wouldn't recommend anyone shop here. Maybe the Kia dealership in Easton has better customer service.

I purchased my first Kia in 2017 at the Allentown Kia and went back to upgrade and I was introduced to Rob Martin. His hospitality was warm and welcoming. As we were talking he got to know what we were looking for and introduced me to my new car the 2021 Kia Seltos. He took us for a test drive and loved the route that we took which allowed us to get a feel for the different road conditions and see how the car handled the different environments. When we returned he explained all the functions of the interior cabin. He went above and beyond to find the exact color that we wanted and delivered as promised. The financial department was great. The overall experience was great. Head over to the Allentown Kia and ask for Rob Martin. He’s your guy. Thanks again to the Kia family.

Allentown Kia deserves 0 stars for their deceptive advertising practices and for overcharging customers. My husband and I recently went in looking to purchase a Kia Sorento Hybrid, and after wasting about 4 hours, we decided to leave without purchasing the vehicle. If you have your heart set on buying a Kia, you should visit a different dealership. We went in anticipating that the online advertised MSRP would be the price we were working with. Instead we noticed that on the vehicles in the lot, there were two different sticker prices. They had the window sticker that you see on their website, but attached was an adjusted MSRP which added on about $3500 for services like nitrogen in tires, rust protection and interior protection (Kia already provides a warranty that covers rust/corrosion and interior), car washes, and wheel locks. We told the salesperson that we were not interested in those additional services but he insisted it could not be taken off the price. We were told we had to pay the price with the tacked on $3500 services. If you visit their website, they claim the advertised price includes everything except taxes, motor vehicle fees, documentary fees, and certification fees. They don't mention that when you get to the lot they will require you to pay a higher price for the vehicle for services you may not be interested in. We had the salesman run the numbers for us anyways. We specifically told him that we came in because we received an email about an offer for the month of March which included 0% APR dealership would cover the first 3 payments, and they would pay above the KBB value for the car. We knew going in that the Kia model didn't qualify for 0% APR and we initially told the internet sales manager that we would wait until Kia was offering 0% APR. Prior to going, the internet sales manager told us that he would help us out by deducting $2,000 from the price to compensate for any interest we would pay if we purchased the vehicle now while it's at 1.9%. We only came in because he told us this and because we saw the email with the offer. After much back and forth, the salesman didn't want to deduct the $2000 we were told initially could be taken off. He didn't want to give us the car at the MSRP advertised on their website. I know multiple people with Kias, and the dealerships they went to did not tack on mandatory fees for services like car washes, rust/Interior protection, wheel locks, and nitrogen in tires. They also wanted to give us a lower value on our car than what KBB valued the car at even though their email stated they would pay above KBB value (Also, I submitted my car information and pictures to Carvana and they offered me over $3,000 more than what Allentown Kia offered). We told the salesman that all we cared about was the total price of the car including fees. He didn't listen to us, and instead kept pushing us to put a larger deposit down or finance the car for more months to bring our payments down. My husband and I did have a good laugh when the financing suggestion was offered because extending financing would raise the APR to 2.9%, and any reasonable person knows that's just more money out of the buyer's pocket. Again, he wasn't listening to us when we said we cared about the overall price of the car. Also, he kept telling us he was going to talk to his manager and he was gone for a while talking to multiple different people (they couldn't all be his manager). We were really interested in purchasing the Sorento Hybrid but the experience was awful. I don't know how Allentown Kia has a 4.5 star rating when they are overcharging their customers. Please look at the other negative reviews carefully before visiting this place. We will be looking at other Kia dealerships, and if not, I'll be visiting Toyota or Honda where their online MSRP match the MSRP stickers on the car.

Jessica R. was awesome. She was patient and understanding of my situation and worked with me to get as close to my payment as she could. She wasn't pushy like most car sales people. I didn't expect to leave with a car and she made it happen and surprised me. Go see Jessica!!!

Came over to Allentown Kia and Manny Espinal provided me with an outstanding experience. He made my experience super easy and fast, from getting me the truck i wanted to getting me the best insurance quote. Come see #YourManManny for your next vehicle!

Had a flat on the 3rd day I owned my K5 . Took it in for repair without an appointment , Adam Z had left a note as service was closed when I called the night before . Arrived a few minutes after service opened. They took my car right in and in less than 30 minute I was on my way to work! What shocked me was they did not charge me for the repair and I did not have road hazard coverage

My first time experience buying a car!!! All personal are exceptional and treat you with respect and professionalism, I recommend Allentown Kia to anyone who is planning to buy a car. Thanks again Jessica Rivera for helping me throughout the process of buying my first car, you gave me and my family a unique experience. ALLENTOWN KIA IS YOUR BEST PLACE TO GET YOUR NEW CAR!!

Our sales rep Jessica was awesome! She worked with our situation and made the buying experience easy Update - My temporary plates were set to expire and we called and emailed with no response. They are now expired for over 10 days and we've called and left messages and emailed with only response saying she would look into it and that was 7 days ago. Terrible customer service.

JESSICA RIVERA is the BEST!!!! I’ve been car shopping forever! Being told no EVERYWHERE because I have no credit ! Jess got me approved for a beautiful car with low miles, paying less then I anticipated. She also helped me find affordable insurance TOO Jess is the BEST!!! Thank you and the KIA FAMILY

I test drove multiple SUVs at multiple dealerships then I drove probably the most awesome SUV I have ever driven the KIA Telluride, The best part of my experience with ALL the dealers was the salesman Manny! For a young man he was the best, he new the vehicle like it was his, This was a surprise birthday present for my wife and the transaction was flawless, by far the best present she ever received and by FAR the best she will ever receive, Happy wife happy life is an understatement. Thx again Manny!!

I purchased a Kia Soul from Josiah Piazza at Allentown Kia and it was one of the best experiences working with him. I absolutely love my car it is the best. If there was a scale from 1-10 Josiah would’ve gotten A 11. His manager Cory was also a great help and very professional.

I have recently just bought a brand new 2020 Kia Forte and I enjoy it a lot! Daniel Medina helped me out quite a lot with explaining the cars features and everything that comes with it down to the screw. I’d recommend Dan to anyone looking to buy a new Kia at this dealership. I’ve been to many dealerships in my time and dealt with many sales people but at Allentown Kia you can’t go wrong. Especially if you ask for Dan Medina to give you a hand at looking for your next car.

Rob at Allentown Kia was a great help. We made the deal in record time. The process was smooth, all of my questions were answered, and I did not feel rushed or pressured. I left happy with both my new car and the experience.

If your looking for a car go see Dan! He’s the best! Allentown Kia is a great dealership, very welcoming, professional, and they have a great selection of vehicles. I bought a K5 and I love it ! Thanks Dan !

Manny who was able to sell me a car did an excellent job in making me select the right car. He handled everything professionally and didn't make me feel pressured! This is the 3rd vehicle I purchased from Allentown Kia! I highly recommend Manny to be your next sales rep.

I went in to Allentown Kia to discuss options for leasing or buying a vehicle and, although I decided not to purchase at this time, the experience was fantastic! Donnie and Johnny were both extremely helpful, genuine, and kind. They asked the right questions about my lifestyle to make sure their recommendations were suitable for my needs. I felt extremely comfortable and did not feel pressured at all, which is not the norm for car salesman and was greatly appreciated. I will definitely reach out to them when I am ready for my next vehicle. Thanks again guys!!!

I had a short period of time to make my decision on a new vehicle. The sales consultant, Humberto, was very helpful, knowledgeable and friendly. He made the experience as painless as possible. I would have no hesitation in recommending him to my friends and family. Allentown Kia was able to get me the vehicle I wanted even though it had to come from another dealership. Top notch.

I cannot express how amazing the customer service and assistance that Don showed me on Tuesday was. I originally was looking at the Sorento, but it was out of my price range. Because Don actually LISTENED when I talked about my daily life/driving experiences, he made me realize that a 3rd row wasnt necessary for me and I could not just afford the Sportage, but it would be a perfect fit for what I need. I also love that Don asked what I like as far as colors, trims, extras, etc. He didnt make me wander the entire lot looking for what I like, he brought the cars to me that fit what Iwas looking for. Don explained every single thing/option that came in my car. I left feeling confident knowing how the lights work and how to hook up my phone. He didnt miss a single detail! I was a tough sale because of financing, but he never gave up on me. I was there for about 5hrs and he did everything he could to make it so I could go home with a new car that I LOVE!!! It really made me feel good that he didnt just walk away. He worked so hard that day and it worked! Just to add in the little touches that made the day great, he not only showed me where the coffee was, but actually made the coffee for me. He brought water for my son multiple times. He told me about the service department since Ill obviously be bringing my new car there for the oil changes, etc. Don introduced me to the finance dept and didnt just point/tell me where to go. I know it seems silly, but those little personal attention type of actions go a long way. It was greatly appreciated. I absolute LOVE my Sportage! Ive had so many compliments and I am telling everyone to go to Allentown Kia and ask for Don!

Jessica Rivera was amazing . The whole process I was nervous about getting a new car but she made everything easy. Made me not worry about anything from the start. She was easy to talk to and from the beginning understood everything I wanted . I would recommend her to everyone.

Helpful customer service, they took the time to sit with me and talk through everything! Awesome coffee/hot chocolate/ espresso machine!!

Jessica Rivera was phenomenal in helping us find our Christmas vehicle. The 2021 Telluride is impressive. She was helpful, patient, and gave us a great deal. Three children running around the entire purchase process, she did great!

I want to thank Manny Espinal for assisting me in my car purchase. Prior car purchases for me were like a trip to the dentist for a root canal. Not so at Allentown Kia. Manny was both pleasant and knowledgeable. He is quite an asset to your organization.

The best dealership I have ever had the pleasure of working with! Jordan was beyond helpful explaining what they offered and helping us figure what options best fit our family. The no pressure atmosphere and the wonders they did with pricing make this dealership top notch. Everyone treated us like family. What a great experience and their personal attention did not end with buying our vehicle. The follow up has been amazing as well. Thank you Allentown Kia!

I just had a wonderful experience at Allentown Kia thanks to Nick Eckert. He sat with me on two occasions this past month, and today I got to go home with a 2020 Optima. His service was amazing and helped make my experience at a car dealership a lot more bearable than previous experiences I have had. Nick was patient, understanding, and worked hard at getting me the deals I needed. I highly recommend Nicky Dealz and the staff at Allentown Kia! Thanks!

We are so happy that we went to Allentown Kia and worked with Jessica. Our situation was not an easy one being we went over our mileage quite a bit. But Jessica worked all that out and everyone went above and beyond to try to get the best for us. Thank you again and will definitely be coming back here :)

Service was absolutely amazing! Joe and Johnny helped me with everything. Joe worked with my budget and made me feel very comfortable. He negotiated with his manager until we got down to a reasonable price. It didn’t feel like he was just trying to sell me a car and send me on my way. I left there with a brand new car and I absolutely love it!

Elijah is absolutely incredible! He was so patient with us and our decision making. He answered every question we had and went above and beyond to make sure we got the best deal possible! Allentown Kia is extremely lucky to have Elijah there to represent them. He cares for his customers and makes you feel more than welcome. This dealership is genuine, and honest. They don’t hide anything from you and they work hard to make sure you get exactly what you’re asking for. I would definitely recommend them if you’re looking for a car. They are wonderful people and would truly help you. You won’t regret it.

Tom Robinson was terrific and not that “pushy” sales person…he worked with our budget and this is our 2nd Kia from Allentown Kia! Highly recommend Tom! He’s a true down to earth person with a ton of experience!

Went into Allentown Kia just to look around and see what was available and what my options were. I made my appointment with Jessica Rivera in the morning and was able to see her the same day. From the minute I got there she was so informative, so patient, and understanding. Because of Jessica, I was able to purchase my first car!!! I cannot thank her enough!!! I highly recommend you visit her at Allentown Kia!!!

We bought a Kia k-5 about six months ago. Everything was great until there was some issues with the driver side front wheel. It started to make slight creaking noises. I figured no problem I’ll drop it off. I scheduled an appointment and they called me the day of the reschedule 3 weeks out. The issue is progressively getting worse as the car is being driven. They refused to offer any solution and wouldn’t offer a loaner in the mean time. The service lady who answers the phone is the worst Customer service person I have ever ran into. It has me never wanting to buy a Kia ever again. Their slogan on the hold music is “we just say yes” all I was told was “no” “I don’t know we can’t help you”. I hope for their own business sake they replace that person because now I will never give them anymore than the $30,000 I already spent. Now I will be using another dealer in the area for all my needs. As that is what the person suggested to me. I really hope management realizes they have an employee that is telling clients to go elsewhere.

The experience we had at Lehigh Valley Kia was amazing. We dealt with sale rep Nick Eckert and it was just a transparent interaction. It was probably the easiest buying experience I’ve had! We will definitely be back for future purchases

We went to go get a new car, and we had Michael Gerhart assist us. He took us through the whole process and it went smoothly. Normally don’t like the dealership atmosphere, where salesmen can tend to be pushy, or super eager to push a sale, but he didn’t make us feel that way. He made the car buying experience better overall.

Came to Allentown KIA today, thinking I’d just go look and see what they had available. I made an appointment with Jessica Rivera! She was punctual with timing and very knowledgeable. I told Jessica I was skeptical about trading my car in and getting another one due to a not so happy encounter a few years back when buying a car here BUT Jessica literally listened to my concerns and took everything I said into consideration. She worked with her team and went to bat for me! Let’s just say HAPPY VALENTINE’S DAY to me! I ended up walking out with a new 2022 beautiful KIA Optima! I highly recommend making an appointment with Jessica if you’re looking to buy or trade. She definitely made my day!!

The Kia Optima I purchased was flawless and very favorably priced. I am so impressed with my experience. I have recommended Kia Dealership to my friends and coworkers. I feel I can trust Daniel Medina and Kia Dealership with respect to the quality and price of the vehicle. Trust is critical when shopping for a vehicle. I'll definitely be back in the future.

So I didn’t end up purchasing from Allentown Kia but i can’t speak enough good things about them! Buying a car can be a huge deal and the sales rep Nick was beyond helpful! He took the time to really listen to me and direct me in the right direction. thank you Nick!

There are so many great things to say about Jessica. She is a gem to Kia. She has helped not only me but my sister and my brother. Her spirit is pure and her heart is kind. She is the sweetest person to deal with. You come into a dealership very nervous and sometimes discouraged and when Jess is finished helping you, you leave feeling blessed and encouraged! She does everything in her power to make sure you leave satisfied and taken care of. If you come to Kia and you are not sure who to go to, I STRONGLY suggest you go right to Jessica. Even if she is busy... wait for her! YOU WON'T REGRET IT! Thank you Jessica for everything. May the lord bless you ten times fold.

Great staff and everything was very explanatory through process. Jess Riveras was a great sales rep, totally recommend her to buy a car.

Do not believe their ads. Treated my family and I like garbage. Was all nice nice when we walked through the door but when they ran our info...but sgt. Torres just dismissed us ... proud marine has forgotten basic manners. Just returning all our info not even stopping to sit down that they could do nothing with our trade in. What ever happened to common courtesy...on the phone they said they would work and help us out no matter what...we just wasted time and was dismissed as unworthy.

Wow, what an amazing experience - we dealt with Jessica Rivera she knows her stuff! We were in a tricky spot and she was able to work with us and get us approved! Highly recommend her and Allentown Kia!

Frank is just magical! He makes dreams come true! When people said no, Allentown Kia said yes! They explained every detail to me and made me feel as I was family! I will be a forever customer for life! Thank you Frank and the Allentown Kia Team for assisting me!!!!

Came to Allentown Kia today with no intention of leaving with a car, just wanted to test drive. I fell IN LOVE with the car that I drove but didn’t think I afford it. Believe it or not Jessica Rivera got me an AMAZING deal !!! I am now the owner of a brand new 2022 Kia Forte and I could honestly cry! Thank you so much Jess ❤️❤️❤️

No nonsense! Friendly, knowledgeable staff. My salesperson Michael Gehart, was great no pressure no tricks! Upfront and honest. I highly recommend this dealer. Best deals and great staff and services.

Manny was a great help. I ran into a situation that I needed a car immediately. I went in and we talked about what types of features I'd like to have and helped figure out which cars on the lot offered them. He was patient with me while I looked at multiple different cars and was very indecisive. He got the job done and I left with a car that day.

Excellent service. My mom trade her 2019 Sportage for the 2023 and they gave her a good deal. Also I came with some friends and they also gave them a excellent deal. Thanks to Nick Sette and the guys for the big help.

Ask for Manny, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and best experience I have ever had! #YourManManny

Jessica helped me out so much today. She really helped me out get the car that I was really looking forward to getting. She really fought for me and made sure that I was able to get my new car. My anxiety was through the roof and she really made me feel so much better. She really shows that she cares and that it’s not just selling a cars. She makes sure you are 100% satisfied. I highly recommend her to anyone looking for a new or any car really

I am glad I chose this dealer to made the purchase of my vehicle. The dealer is a nice clean place, and Thomas was accommodating and great customer services. I recommend this dealer and Thomas.

Donnie was very helpful and helped us find the perfect car despite us not even knowing what it was 🤯 He was very straightforward, very engaging, and pointed out all of the features we were looking for in a car. We came out with an off the line 2023 Seltos 😩

My sales representative Manny was so professional and helped me every step of the way. Even came in on his day off to finalize the sale and even dropped the car off at my house when it was done. Unbelievable service!

Just got off the phone with them after I was just looking at a vehicle online. So they called me! Not a minute into conversation I was told they are asking over MSRP for vehicles. I told then I don't deal with criminals. I hope companies like these struggle when inventory becomes more available.

Edit: received a call from dealership immediately looking to rectify the situation. Odd experience. I looked at, test drove, and showed interest in a vehicle and received no follow up after my visit. I asked questions regarding quotes and got very generic answers. Still confused about the experience days later.

Where do I start.. Allentown Kia is an awesome dealer ship. I was recommended a few times here by people. And I was not disappointed. I was interested in the Kia stinger. I spoke with a gentleman named ( Dan Medina ). He ran some numbers for me and options about the vehicle. Dan was very professional from the start. He made the entire process comfortable. I recommend anyone interested in a vehicle to stop by. And to also speak with Dan. 100000% recommend this business.

Jessica Rivera assisted us with our recent vehicle purchase and was a pleasure to work with. She was informative and professional as well as such a friendly kind personality. We felt extremely lucky and happy that she was the one to approach us in the lot. Thanks so much fir providing us the best service ever.

So excited to have purchased my new 2022 Kia Forte with Jess! She was so pleasant to work with and made the entire process so easy for me. Jess got me the best deal possible and helped me drive away with my dream car! Thanks so much Jess!! #PurchaseTheBestWithJess

Bought a 2018 Kia optima here today on August 6, 2021. Frank Torres was my sales representative. He was absolutely amazing and got me in the car that I needed instead of wanted. He did everything he could to get me driving home in a new vehicle today that was safe, secure, and affordable for my family. If I could give more than five stars I absolutely would. I love this place and will absolutely come back again if I want to ever trade out.

If you want car this is the place to go. Frank Torres is absolutely amazing. Great deal! Great cast! Great 2022 sorento X-line S with the entertainment package 🔥 that Frank was able to get me in on Christmas Eve. Couldn’t have asked for a better Christmas present. Thank you Frank and the Allentown Kia team for being so kind, professional, and dealing with me lol. You guys rock! If you are looking for a car look no further.

Frank went above and beyound to get me approved! This man makes magic happen! I will send him everyone I know! Thank you for making my year!

An internet search for a used car led us to Allentown Kia. Alex answered our phone questions very politely. Our salesman, Tom, greeted us kindly and made the shopping experience exactly what we needed. Test ride was quite helpful. We enjoyed his style and knowledge of all autos, especially Kias. Rob courteously checked in with us. Luke made the finance part go very smoothly. Would definitely recommend here. We love our new (to us) car!! Thanks, Tom and staff!

Could not be more pleased with my experience at Allentown Kia . My wife and I were looking for a new sedan and were referred to Dan, he made our car buying experience easy and enjoyable not to mention we left with a killer deal . Shout out to the team at Allentown Kia for providing great service as well as having knowledgeable and respectful guys like Dan , it really makes a difference !

I’m so happy I came here. I was really in a tight spot and Eli took care of me. Everyone was so friendly and it was such a nice environment. Eli was about his job and worked hard to get me in a car. So if you come to Kia looking for a car ask for Eli. He’s the best. #RELYONELI

We had an amazing experience at this dealerships. Elijah Rivera was incredible, he found us the perfect car and was able to help us though each step and detail. We had other appointments at other dealers but we canceled them and got the car from here. #RelyOnEli

I've been looking for the best deal possible for the last few months went to Allentown Kia and found it. Bought a 2018 Dodge Ram I'm more then happy with this purchase. The price of the truck was more then fair, Jess Rivera was very helpful and professional, she even helped me getting a great price on the insurance. Also Scott in the finance department worked his magic and got me an interest rate on my loan that no other dealer was able to match. Thank you guys I appreciate all the help!!

Great service and very respectful. My husband and I had Manny Espinal and he was amazing, he did an awesome job and he got us into a BRAND NEW CAR. come on by Allentown kia and ask for Manny Espinal!!!!!!

Almost got in an accident because of these clowns!!! Unloading cars from a truck in the middle of Lehigh Street. I am not even from the area but this is a hazard to incoming and ongoing traffic. I have nothing to say about the dealership itself but please tell your drivers to use common sense and stop acting like clowns.

Jessica was amazing, would recommend her ti anyone that’s looking to lease or finance a car . Will definitely come back to her for future purchases. She is friendly and will work hard to get you the best deal

#relyoneli Thank for the good experience with trading in our vehicle our Sorrento for our brand new Carnival!!! This is our third time dealing with Eli and always a pleasure!!!!

I saw an ad on facebook about some special deals that they have, i call and over the phone they explain everything and book my appointment in less than 25mins. Saturday i went to the dealership early in the morning with my mind on the negative side due to past experience with my usual Kia dealership. Upon arrival at the dealership as always friendly staff left and right. When the salesman ask me what i wanted on my next car i told him 4 key features that i wanted b4 even going foward with the deal, he decided to show me a New Black Optima S which had everything minus heated seats and that was a huge down for me and a feature that was present on older optima model like the automatic mirrors but he said to me "I know you wanted to have heated seats but what if i get you panoramic sunroof and white Optima S are you willing to compromise? because today you are not leaving this dealership in your old car but in a new one" and i went and said ' Well i don't know about getting me today in the car but yes i will compromise on the heated for the white and panoramic' i mean the car was awesome but i was a bit down of not getting the heated seats, couple of minutes he said 'hold on i got something in mind for you, but you have to trust me on this one' at this point i went like 'oooh here we go used 2013 Optima with 50k+ on the odometer' but to my surprise he went and show me a CPO 2018 Optima EX with all the features that i wanted PLUS panoramic sunroof, automatic mirrors, memory seats, heated AND cooled seats, back up camera with sensors, BSD and a few things more with just hitting 5,998 on the odometer went going out for the test drive! Not only he went above and beyond BUT he actually got me into the car with me being hard headed from time to time and not pushing my limits on what i can and can't do with monthly payments and down payments and other stuff. Overall very very pleasant experience and they got me into a new car when my usual Kia dealership just told me "Give me $7,500+ on anything or just go home." Seriously i would recommend this dealership to any body that want fast, friendly and upfront no bs service!!!

It was a true pleasure buying my 2014 Kia Sportage from here! Dan Medina was extremely helpful, patient and had plenty of knowledge about selling me the car and the entire process. I would recommend giving them a visit if you are looking for a new vehicle!

I prefer 0 stars!!!!! I recently bought a car there. Yeah, it was used. I felt like the salesman was pushing it on me. I should have went with my instinct and left. Instead I bought it and a week later I found out that the gas gauge doesn't work. Now today, which is slightly only 2 months later and the fan completely went out. Now I have no air conditioning, heat, or even the vent for air.. They told me they would be able to check it for free, but not repair it.. He said that since the fan wasn't working he didn't want to it to blow up on me.. Yeah, drive the car for a half hour to an hour on 78 and pray it doesn't blow up.. Thanks for now having me scared to death to drive it..

I had a great experience at Allentown Kia. Eli was such a huge help and had all the patience for us. I noticed a few details that would need to be fixed after purchasing my car (I bought used) and he scheduled an appointment with the service station for me! He took the time to text me asking if I was good with my purchase! I really appreciated that.

You guys should definitely check out Allentown Kia! Frank make my experience amazing! He even rolled out a red carpet and put a bow on my car!!! The best experience I ever had!

Don’t believe what the online says. I went looking for a car I saw online only for them to tell me it was in New Jersey and if i wanted it, it would be a lot more expensive for it to get here, in the mean time he kept trying to convince me to buy a car I didn’t like the color of and I was pretty adamant I wanted the one I saw online. Then when he came out with the prices of two cars I looked at they were $9000 higher than the online prices and when I confronted salesman he said I know.

Extremely disappointing experience. Had set up an appointment to come in and purchase my car. I ran my credit before and had my trade in ready. I asked that everything please be ready when I get there to try and make it as easy as possible. Low and behold they sold my car the night before and did not tell me! They try to sell me something else which I did not want and then said it would be extra to bring one in. I asked for my keys to my old car and I’d go down the street to brown daub and buy it there. They kept my keys and came back saying they found want I wanted elsewhere. However, they added 4 THOUSAND DOLLARS to the price and tried to sneak it by. As a sales manager myself this shocked me and when I asked about it they said all of them will be that way despite giving me an invoice without it on my previous visit. The only saving grace in brown daub was 15 miles away. In under an hour I upgraded and got a better car for 6500 dollars less than what Allentown Kia quoted me. I’ll be letting the better business bureau know about this wonderful bait and switch and everyone I see will know to never set foot in this place. They really should be embarrassed trying to pull stuff over on customers like this. Buyer beware! Update. Called twice and left messages like they asked. No response, seems to be a common theme to concerns here.

My wife and went to purchase a brand new Telluride. Donny was great. For that matter the entire team at Allentown Kia was great. Donny did amazing work to get us the deal we were looking for and get us into the Unicorn of a Telluride. Nothing about our experience was rushed and all our questions were answered. Donny took his time and even stayed after his shift was over to ensure that we were taken care of. If that doesn’t say enough about these guys I don’t know what does. Great staff, great team. We will definitely be back in the future. Keep up the great work, and thank you we love the UNICORN!.

Excellent sales experience. My sales rep Jessica, was truly a breath of fresh air. The experience I had at KIA Motors was hassle free and there were no added surprise figures at the end. I have made it my business to only deal with KIA Motors for now on. I give my sales rep Jessica and the KIA dealer ship of Allentown twelve gold stars.

Had a great experience with Nick Eckert . He was very positive and helpful . He worked hard to make sure we left happy . Thank you again

Hey There Shout out to Allentown kia From Chef Rowe at 3 L Catering. They got me in a 2018 optima and it was so easy and the service was top quality. Attention to details and needs were met and it was all done in a day. Thanks again to Manny Espinal for making my experience an Amazing one. Give him a raise

Thank you Allentown Kia. Frank Torres helped us get our Telluride. My wife absolutely loves it!

Allentown Kia and Rob outperform my expectations!! We will certainly return for our next purchase!

We came in looking at a new Dodge Charger they just got in and Jessica helped as right away!! She was amazing, very organized and Worked very well! Definitely recommend to anyone looking for a new car !!

This is the fourth car we bought here, 3 new,1 used,We keep coming back cause of Mr.Robinson,he is OUTSTANDING gentleman, my son recently met him when we were dropping off our trade in.He too was impressed with Mr.Robinsons happy,outgoing personality, Now he plans on coming in.and trading in his Sorrento for a New one!!!Always a fun ,great experience with him,looking forward to seeing him soon 👍👍👍👍👍

JESSICA RIVERA is your go to girl! I walked into Allentown Kia with no high hopes of getting a new car because of my bad credit. Jessica was so patient with me, worked with what I had, & promised to get me off the lot with a brand new car. I still didn’t believe it until she came back and said congratulations on your new car!! I nearly cried! She was so transparent & honest with me & did not leave me confused or wondering about anything. If I could buy a car from her every day, I would. She worked endlessly to get me into a deal that I’d like.. actually a BETTER one! I highly recommend her for all your car needs. She’s great!

Jacob P. Sold me a couple cars and let me tell you, he is pretty okay! He made the experience here at Allentown Kia quick, easy, and tolerable! I hate car shopping, but it's always such an easy experience for me at Allentown Kia with Jacob. He's friendly and makes it easy to buy a car! Thank you Kia and Jacob P! I highly recommend coming here to buy a car + Kias are great cars so why go anywhere else!

Once you buy the car you are forgotten. Left several voicemails and no one has reached back to me about canceling GAP coverage for a vehicle I no longer have. Receptionist was literally laughing at my frustration in regards to being auto-forwarded to voicemail boxes. Nothing says customer service like laughing at your customers right? Had a similar issue when they sold me the truck with a faulty sensor causing the remote start to not work. Not impressed. Glad I went elsewhere.

Went into Allentown Kia with an appointment just to see what my options would be to trade my car in, in hopes of getting a new car. Jessica Rivera was such a blessing to me. She took me out of a 2012 Ford Focus and now I am leaving Allentown Kia with a 2021 Kia Forte LXS !!!! She helped me in such an amazing way, I still can’t believe I AM DRIVING OFF THE LOT WITH A 2021 vehicle with the help of JESSICA RIVERA. I am beyond thankful and recommend her for anyone in need of a new vehicle.

Elijah was very helpful I made the buying experience very easy would buy from here again. #RelyOnEli Update: Just purchased another car from Allentown Kia, once again Eli made the process easy and great. Thanks to the staff also. #RelyOnEli

Horrible!!!!!! This is not a family oriented car dealership!!!!! Bennetts Toyota up the street is a very family oriented dealership!!!! I will never step foot into this dealership again!!! Very sad because I love my kia telluride. But wish I would have bought it from another dealer. I love how the response states that they cannot find records clearly, they did not look hard enough.

Went there looking for a used truck and they gave me my trade in value for my car and it was nowhere near what kbb and carfax were at and the internet price isn't the price . They add $1295 for a warranty that is usually included when you by a used car and you had to meet 2 other qualifications. Couldn't take that $1295 off. Went to ROTHROCK and they gave me $9000 more for my trade on almost the same truck ( better condition) then the one I was looking at at allentown Kia. Deceitful sales tactics!

I worked with Jessica Rivera she’s very knowledgeable and extremely pleasant. I highly recommend her

If you are shopping for a new Kia Telluride I do not recommend Allentown Kia due to the $6K plus MSRP mark ups on current inventory. If you are willing to wait a few months I HIGHLY RECOMMEND Murray Kia of Conshohocken, PA. You can order a new Telluride at MSRP with ZERO mark ups. I spoke with a representative from Allentown Kia and received a quote with a $7K mark up. I then stated they were misleading with the price on Auto Trader and the representative informed me the prices on their website are croseed out, because they are marking them up. Beware their website does not have the mark up prices either. The next day I went to Murray Kia and ordered a Telluride for MSRP with no mark ups and I received TOP NOTCH service. So if your willing to be patient and want to save money, I HIGHLY RECOMMEND purchasing with MURRAY KIA of Conshohocken, PA. **UPDATE** I received the 2022 Telluride I ordered from Murray Kia a few days ago, which I waited six weeks for. I purchased the vehicle at MSRP, with no markups or hidden charges. As I stated previously, if you are willing to be patient and receive a fair price as a consumer, contact MURRAY KIA of Conshohocken, Pa.

Me and my family went to Allentown Kia to look at an Expedition advertised online and it was a great experience. Frank Torres helped us and was very personable from the start. I ended up getting the payment that I wanted and the buying process went smoothly. After driving my vehicle I noticed that a parking sensor and back wiper were not working properly and Allentown Kia paid for a rental car for a week and didn’t charge for the repair. Class act and I would definitely recommend to anyone.

Nick did a great job helping me find a new car that met all of the needs I came to him with. Everyone there was very friendly and I felt comfortable through the whole process. Thanks to the manager Cory I was able to leave in my new Kia with everything I wanted to fit my budget. Thank you so much guys!

If I could give zero stars I would. First of all, I applied for a used vehicle online for the credit check and called the manger Justin to ask if it was worth the almost 2 hour drive for us to get to them. He assured me everything looked great with our credit check and there were many discounts we could get for the vehicle. Once there after a almost 2 hour ride, I ask for Justin which never appeared. Another sales man came out and let us test drive. We found at least 4 issues with the vehicle and asked if they could be fixed. He left us in the office as his computer would not work to come back stating the car was as is. Next, on the add for the car online which was clearly stated in the add, lifetime warranty to all new and used vehicles. We asked about that. He left again. Came back to say that vehicle was not included with the warranty. Than i asked for the first responders discount they were advertising for 500 dollar discount. He once again left to come back to say no we can not give that to you on this car. We than asked for the price to be lower as we looked up the Kelly blue book price and the price was over 5000 dollars more than it was worth. After leaving again, he stated price was as is. No discount could be given as another offer from another dealership was given this same day and they are willing to pay that price. Justin never spoke of this on the phone. We decided we would take the price as is and try. After almost a 2 hour wait, we were approved but need to trade in one of our other vehicles for payment. We decided to think it over. The next morning we called the sales man on his personal cell and goes right to voice mail. Left a message. I call dealership and they tell me he is off today. Overall what a bad experience. No help was given and I felt pressured to have to sell one of my other vehicles in a hurry as the other offer came in from another dealership. Very bad experience. Would never recommend this company as they lie to get you there and pressure you the whole time with a sales man who had no answers or clue to what he was doing.

Been a loyal customer here since 2017. This is my second time purchasing with Jessica and I must admit she is definitely the best at what she does... Keep up the great work Jess #GirlsRule

Great service 👏🏼 and awesome experience. Dan medina and Allentown kia staff always get the job done. It's not every day you get exceptional service especially with the pandemic. If your looking for a win win go to Allentown Kia!

Buyer Beware - High Pressure Sales Tactics + Terrible Customer Experience I don't recommend this dealership. I bought my car from them about a year a half ago (car is great, thanks KIA!) and regret buying from this dealership even today. I would have rather paid more and bought the same car from someone to not experience those tactics. But I was young and trying to get a car so I didn't know any better. Tactic #1: After a few back and forths, one of salesmens tries to get me into a little "contract." He asks me to write on a piece of paper, "I, Sam Lee will buy this car for X" and asks me to sign, date, and initial it to create a secondary contract to make sure "I'm bought in." Tactic #2: Also, there is a great chance that the finance guy dupes you with a warranty. I was upsold a warranty toward the end of the buying process. I requested a cancellation in writing to the finance manager the day I bought the car(realizing it was a total scam) but he was gone from KIA Allentown a week later! Any emails to finance manager old/new come up empty. Calls don't get answered. Guess who's stuck holding the bag? Me. Tactic #3: Will start a "car wash" and detail for your vehicle before you even say you're interested in purchasing the vehicle Avoid the dealership. This is someone who bought their car from them. I can even verify my purchase for those reading, just message me. This dealership will subject you to high pressure sales tactics (that are honestly kinda disgusting) and try to squeeze every dollar out of you. It's really a shame, my entire family buys KIA cars but I will never be buying from this dealership ever again.

At one time this dealership was great, now they don't want to work with the customer. They may give a good deal on you purchase but don't expect the service to help you if you get a recall. They stated that maybe I should find another dealership. So I will.

Highly recommend Nick , had a great experience buying our car today with my wife . Nick is very helpful and not only we got a good deal but a nice car too!!! Was worth the drive.

So today was my first time looking for a new car. I met with Manny and he honestly made me feel so calm and secure about my decision, he helped me, answered all my questions and was very patient with me. I truly am grateful for his help and I left with the car I wanted and a great deal for my pocket! I definitely recommend Kia Allentown and I definitely recommend to ask for Manny!!!! Thank you again!

If you want to get ripped off, Allentown Kia is the place to go! I researched Ford F150’s and made arrangements to drive from Long Island 3 hours away to a dealership that advertised a low-miles truck at $14,900. My wife went with me and we were somewhat confident I would purchase, and when we got there, the price magically went up by $1000 to $15,900 once we sat down to go over paperwork. I went for a test drive and had a mechanic check out the vehicle costing me $35 and $10 in gas cause the tank was empty (a sign of a great dealership), and although in good shape I found the rear axle is an ‘open rear’ (non-positraction) after Donny swore it was posi-traction. Then this slippery salesman started going over the warranty and stated the powertrain warranty, if I needed to use, would require me to FLATBED OR TOW THE TRUCK FROM LONG ISLAND to his dealership in PA! But he said at least it will cost me hundreds and not thousands of dollars, and that I should somehow be grateful that I had such a great warranty, but of course he did not speak of the inconvenience of not having my vehicle and renting a car if it were to be laid up. And of course if it was laid up for weeks it COULD POSSIBLY COST ME IN THE THOUSANDS. Then of course, Donny had to ‘speak to his manager’ to find out what was really the situation with the warranty, and of course he found we NEED NOT return to PA if a major powertrain issue occurred. He also added another $1400 plus fee to the price claiming that they had to perform service to the truck before they sold it and that this fee, which I could refuse to pay, would be added to the price. So much for the salesman knowing his job, and knowing his product. When I walked out the door in disgust waiting for my wife to return with some water and snacks for the ride home, a little manager came outside to try to convince me to still buy the truck and that he was in ‘negotiations’ with the owner and that we were only a mere $400 away from removing that added fee. I told this guy to go ‘take a walk’, and his response was ‘oh you want me to walk with you’? In other words we are still negotiating. How disrespectful! My wife is a first responder in New York, and although they said we would get a first responder discount, that never materialized. The only thing that did materialize was magical fees and ‘gotta speak to my manager’ games. That day off work cost us a lot of money. When we left, I stopped by other dealerships in the area and mentioned my experience to at least 7 other people/couples walking around looking for cars and trucks, so I did my job to spread the word about these dishonest people at Allentlown Kia. So you really gotta think long and hard about dealing with such a dishonest dealership whose games and added fees come into play when they think that you will still purchase because you drove there from a far away area. Take pics of the online advertisement when you see it because they will change the price on you – such underhanded practices at this dealership! Take a look at the BBB website if you need to see more proof. BUYERS BEWARE!

Jessica Rivera was wonderful. I came in here thinking I was not getting a car. She did her magic and I am walking out of here with MY new car. I will be sending everyone here to her. Thanks Jess .....

After two days of being in one disappointing dealership after another, we arrived at Allentown Kia. We were warmly welcomed by Rob, who immediately started the process of getting us the perfect Telluride for us! Johnny the money man worked with to get us exactly were we needed to be payment wise. Finding a Telluride is not easy, but Allentown Kia was worth the drive!

Jessica did an amazing job helping me with a trade in! She is professional, patient and also very educational. She explained a lot to me that I didn’t understand and brought a lot into prospective which helped with my purchase. Thank you so much Jessica!

My wife and I just purchased a new vehicle from Allentown Kia and found our entire experience to be very refreshing. Johnny, Cory, and the entire staff are professional, knowledgable, and were willing to work within our budget. Having not been through the car-buying process at this location, we were both very satisfied with the quality of service we were given. We left feeling comfortable with our decision, without any added pressure or pushiness from their sales reps. THANK YOU!

I have owned Toyota, Honda, Hyundai, Ford and now Kia. I love my Optima most of all and have had zero problems with it. Best of all, the service department at Allentown Kia is the best. They get me in and out fast and prices are always good. I am always greeted with a smile and it seems like everyone who works there is happy and enjoys it which makes dealing with them even better. They have really good coffee and muffins while you wait and even wash your car and wax it for you. I'm very happy to be a Kia customer.