Alden State Bank Broadway, Lancaster

Terrible fraud protection! My business debit number was stolen. There were over 100 transactions that got through for four days before the card was flagged. Over $4000 was stolen. I was told it could take up to two weeks to get my money back. It's been three weeks and I haven't seen anything. When I call to check on the status, I get a short and unsympathetic response from a bank employee. As a business owner, this is my third week of not being able to give myself a paycheck. I have three accounts with this bank for several years and this is how they are "protecting" my money.

This is a great small local bank. For over 40yrs they have provided good reliable, convenient, and accurate service for us. As with any banking facility, one must shop around for the best interest rates to suit your needs. Not one bank will fill all your requirements.