Alaska USA Federal Credit Union W Rupee Cir, Wasilla
+1 800-525-9094
https://www.alaskausa.org/
1850 W Rupee Cir, Wasilla, AK 99654, United States
Alaska USA Federal Credit Union Reviews
C
Great customer service. The teller went out of his way to be helpful. Tellers are very thoughtful and mindful of their customers. While I was waiting a teller noticed an older gentleman sitting and she went over to him to make sure he wasn't being skipped.
Hi Cindy, that is awesome to hear! We’ll make sure that your comment reaches the West Parks branch!
B
I've had a 4000 dollar credit card with Alaska USA for over 7 years. I'm trying to build my credit and asked for a loan to put into my savings and pay back itself. (credit score 700) they offered me 500 dollars. personally that seems like a gigantic slap to the face insult. I made an account with navy federal who immediately gave me a credit card for 8 grand and approved me for a personal loan for the requested amount of 4 grand. I'm not building credit with a reliable federal credit union. Just because you live in Alaska, does NOT mean you need a local bank account. You'd think 12 years with a bank would mean something.
Brummer We're sorry to hear about your negative experience with us. We'd like to take this as an opportunity to learn where we can improve as a company. Can you please send us an email to [email protected] with a good contact number? This way you can speak with one of our team members directly.
T
SLOWEST drive through service ever! Took literally 5 minutes to even get a greeting, another 7 to wait for the car next to me and all I needed was a withdrawal from my account! One agent to serve 5 cars.....
Thanks for sharing this feedback with us, Tasha. We're sorry to hear about your negative experience with the drive through and we apologize for the inconvenience. We'll forward your comments to upper management for review.
L
7 hours to close on a loan at this location. Normally takes me 2 hours at the most. Edit: 8 hours in, didn't close, but had to leave because the branch closed. Absolutely ridiculous.
Hi Lance, thank you for the feedback. We certainly understand your frustration and sincerely apologize for the inconvenience. Can you please send your contact information to [email protected] so we discuss your experience and avoid delays in the future?
J
Always friendly and willing to go the extra for there members.
Hi John, we're so happy to hear that! The West Parks Highway branch will appreciate it too when we tell them!
M
After 21 years of membership and loyalty the service and support has just continued to decline. No longer a member with a name to the face and a relationship banker just an account number. Recently treated like scum for wanting to refi my home with them (they’ve had my mortgage since the beginning). Couldn’t even get close to other banks and offers on a car loan. They Charge fees for everything from counting change to putting dollars in the bank. Yes they charge you to put cash in and take cash out. This institution is not what it once was. Shop around and pick a better bank for you. I am.
Hi Mark, we're sorry to hear that. We'd like to review your situation and see if there is anything more we can do to help. Please send an email to [email protected] with a good contact number so we can have someone from our team reach out.
P
Unfriendly and not helpful! Also the mortgage department is very arrogant when I tried to refi my house. Just called in and the lady got frustrated with me so she put me on hold for and extended period of time so I would hang up. Definitely not Alaska friendly like most Alaskans.
Oh no! We're sorry to hear about your negative experience with us. Thanks for taking the time to share this feedback—we'll forward your comments to upper management for review. If you still need assistance, can you please send a good phone number to [email protected] so we can call you directly?
K
Thanks for helping me grow in so many ways.... Best banking experience ever... 17 year's ago I opened up my account 💕😘 thanks 🙏 friends
Hi Kymberly, that's amazing, your membership means the world to us! Looking forward to many more years together.
t
Stay away from this bank if you have a dispute they wont help you they will make you pay for the others who RIP you off! Terrible bank no stars for me!
Oh no! We're sorry to hear about your negative experience with us, Trish. We'd like to review your situation and see if there is anything more we can do to help. Can you please send a good phone number to [email protected] so we can have one of our team members reach out? Thanks!
J
Nice and not crowded, off Highway by Cat dealerships
We're happy to hear that we met your expectations, Juanita! If you ever need anything or have any questions, please feel free to reach out to the 24/7 Member Service Center at 800-525-9094 or [email protected]. Thanks!
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FAQs
1. How to Get in Touch Wtth Alaska USA Federal Credit Union?
You can call them at this phone number +1 800-525-9094. Or you can enter their official website and submit your loan request online.3. How Can I Apply for Loans at Alaska USA Federal Credit Union?
You can enter their official website and submit your loan request online. If you are looking for payday cash loans, you can turn to our website for more details.5. What Can I Do if I Fail to Repay My Loan?
You can communicate with your lender if you feel it hard to repay the loan on time. Different lenders have different solutions to payment respite. Please always check the terms before signing the loan agreement.
2. What Is the Location Of Alaska USA Federal Credit Union? How Can I Get There?
Alaska USA Federal Credit Union is located at 1850 W Rupee Cir, Wasilla, AK 99654, United States. Please carefully check the map and find the most convenient way to access it.4. Is Alaska USA Federal Credit Union an Agency or a Lender?
Alaska USA Federal Credit Union is a Federal credit union. To make things easier, iPaydayLoans can link you with a large pool of honest lenders over the internet. You can turn to our site to secure a personal loan online with no credit check.6. Does Alaska USA Federal Credit Union Offer Loans With Bad Credit?
Yes, but if you want to boost your likelihood of securing a loan with bad credit, you can turn to our broker service! Just turn to our online service to get a long term installment loan even with your low credit scores.