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Federal credit union

Alaska USA Federal Credit Union Apple Valley Rd, Apple Valley

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4.5
Closed
Tuesday10AM–6PM

+1 800-525-9094

https://www.alaskausa.org/

15961 Apple Valley Rd, Apple Valley, CA 92307, United States

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    Alaska USA Federal Credit Union Reviews

    R

    Robert M
    5

    Thank you for helping me get pre approved for my dream car and I’m going to let all my friends and family know to bank here. I had a wonderful experience

    Response from the owner

    Hi Robert, that's amazing, your membership means the world to us! Looking forward to many more years together.

    C

    Corine Charles
    4

    Today was my first time at this bank, opening up a new account. My experience was really good and smooth. Stacey Dunagan very professional and knowledgeable.

    Response from the owner

    We’re so glad you joined, Corine! If you ever need anything or have any questions, feel free to reach out to us at any branch or contact our Member Service Center 24/7 at 800-525-9094 or [email protected].

    C

    Clarice Neal
    5

    Always friendly... plenty of tellers vs. Customers so I am always in and out. Very polite and welcoming bank. I love when I have doctors appointments out there because that means I get to visit this staff and they treat you really good. Very pleasant environment

    Response from the owner

    That's great to hear, Clarice! Thank you for sharing your positive experience with us. 😊

    C

    Chuck Ferch
    5

    Very professional. Never had a problem talking to a actual person. No issues, which is rare these days.

    Response from the owner

    Hi Chuck, we're so happy to hear that! The North Apple Valley branch will appreciate it too when we tell them!

    M

    Mike Mccroskey
    5

    Very excellent Public Relations. Kind and helpful. Open 10am to 6pm Mon.- Sat.

    Response from the owner

    Hi Mike, we're so happy to hear that, the North Apple Valley branch will appreciate it too when we tell them!

    A

    Angela Abrams
    1

    When I call, I have to wait on hold anywhere from 40 minutes to an hour only to be told I've been transferred to the wrong department and can't be transferred to the right one. The agents rush me off the phone though they expect me to wait patiently for an hour to speak 20 seconds with them. In person the representative who 'helped' me seemed really disinterested in opening my account, not personable at all. I only recommend this bank if you have nowhere else to go.

    Response from the owner

    Hi Angela, thank you for sharing your experience with us, we’re sorry to hear that this happened to you. Your feedback has been forwarded to upper management. If you would like to speak with someone about your experience, please send a good contact number to [email protected]. This way you can speak with one of our team members directly.

    F

    Frank Aguilar
    5

    Alaska USA Federal Credit Union has been nothing but GREAT. Very friendly and professional and always willing to help. Thank You Alaska FCU!!!

    Response from the owner

    We're so happy to hear that, Frank! Thanks for taking the time to share your experience with us. 😊

    L

    Leo Garcia
    1

    Waited almost a hour then left 2 people at the window one sitting down. No one seem like they wanted to work today. Reminded me of Disneyland with out the ride at the end. Maybe give your employees coffee ☕.

    Response from the owner

    Oh no! We're sorry to hear about your negative experience with us, Leo. Thanks for taking the time to share your feedback. We'll forward your comments to upper management for review.

    L

    Laurie Combs
    5

    Excellent Customer Service!! Victoria helped my husband and I today at the Apple Valley branch on Apple Valley Rd and she went above and beyond for us with all the help she gave us and we appreciated her wonderful attitude and willingness to assist us and we weren't even account holders at Alaska USA, and her professionalism she provided to us have convinced me and my husband to become future members with this credit union in the very near future! Great job Victoria!!

    G

    Gina Olson
    5

    Everyone are very nice, professional and knowledgeable in this location. Love the location and hours availability. Thank you everyone, happy holiday to all of you.

    Response from the owner

    Gina, thank you for your kind words! We're glad to hear that we met your expectations. 😊 We’ll make sure your comment reaches the North Apple Valley branch.

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    FAQs

    • 1. How Can I Contact Alaska USA Federal Credit Union?

      You can make them a phone call through this phone number +1 800-525-9094. Or you can go to their website and submit your loan request online.
    • 3. How to Apply for a Loan at Alaska USA Federal Credit Union?

      You can go to their website and submit your loan request online. If you are looking for payday loans, you can visit iPaydayLoans website for more details.
    • 5. What Can I Do if I Fail to Pay Off My Loan?

      You can consult with your lender if you have difficulty making the payments. Different lenders have different policies of overdue payment. Please always read carefully before signing the loan agreement.
    • 2. Where Is Alaska USA Federal Credit Union? How Can I Access?

      Alaska USA Federal Credit Union is located at 15961 Apple Valley Rd, Apple Valley, CA 92307, United States. You may refer to the map and find the best way to access it.
    • 4. Is Alaska USA Federal Credit Union an Agency or a Lender?

      Alaska USA Federal Credit Union is a Federal credit union. To make things easier, iPaydayLoans enables you to get access with a large pool of honest lenders over the internet. You can check out our platform to get a fast personal loan with no credit check.
    • 6. Does Alaska USA Federal Credit Union Offer Loans for People With Bad Credit?

      Yes, but if you want to higher your chances of getting a bad credit loan, iPaydayLoans is here to help! Just turn to our online service to get an online installment loan even with your low credit scores.