Alabama ONE Credit Union Mcfarland Blvd, Northport

The thing you send money to cashiers is hard to reach and they don't have wheelchair access (automatic door) into building. They never have the drive thru closest to the building open, which is easier to place money in. I have went through the drive through a hundred times and never has my driver's license been requested till last time & I was only making a deposit and transferred money from checking to savings. Many times the Atm is not working.

Horrible customer service inside and drive thru. They don't care if the line run out the door they going to talk with each other get up and leave come back and pretend they have to do something else before they can help the next person. The drive-thur be so busy all the time and they have the nerves to have one person in the window. I left the drive-thur today two was running the window and then one disappeared and never came back and no one sent the thing for me to put my stuff in. Waited (15 mins) so I left. I hate this location if you don't want to work stay at home or find you something different point blank.

The Northport branch is a joke. The tellers at this branch act like it's a privilege that they will process your transaction. I went through the drive-thru today and waited for 12 minutes for a teller to cash a check. It was only after I pressed the "call" button twice that she responded that the lane was suddenly closed and that she would not process my transaction. After waiting that long she sent it back with an attitude and a smart remark. I have been a member of this credit union for 23+ years and have had many bad experiences but this one ranks the highest. DO NOT USE THIS BRANCH.

Had to work on account some. Dealt with Sydney in new accounts. Great to work with & handled all of our issues.