Action Pawn Sw Military Dr, San Antonio

The employees are rude and complain alot about the products you bring in like if you wanted these things new you could gone buying them from the store yourself.... daaa! No bathroom for the customer 😕 because of covid reasons, nice way to avoid cleaning them I guess.

Horrible customer service. Came in to buy some jewelry and walked right out. If you want rude customer service this is the place for you.

Poor costumer service no help at all low ball prices one of the female workers is a total b**** needs to get off her high horse not a good place to pawn your items!

Big place not much there though like I've been to other Action Pawns & maybe it's just the areas or inventory but this one had dust & was dirty with things I barely wanted to shop around and look. Besides that they are rude loud and lazy like come on I asked to look at a bike and they all just stood their like I wasn't a customer well guess their right cause they barely moved or wanted to help (body language) so I left not being a customer. 🤨

Thank you so much to Wade or Wayne, I’m so sorry if I spelled your name wrong, but he was very kind to me and patient, also answered all my questions I will definitely return if I need anything else 😃

Went to get my firearms I got approved, mind you I know the process! After I got approved all I was waiting on was the employee that was helping me to bring me my firearms. I was waiting for about 30min to receive my firearm, (no issue since it was busy) I had a question and needed help so I stood in front of all 4 of them to ask a question and get some help and they all just looked at me and kept on with conversation. And most of the females workers (except the one that helped me) had attitude and making faces and out loud in front of customers telling another employee “I hate training on Saturdays” Will never go here again lack of work ethic! I wish I could of got the lady that helped me name so I can leave her a great review! She was helpfully and informative ❤️

I should have never came here. You bring great items new and barely used. They will not give you your money worth. I should have went to ez pawn. This was the close one to me. Never again. I wouldn't pawn my gold teeth here if I had some.

This place absolutely sucks and so did the 2 workers that were "helping" me. Took a solid gold ring inside. Other pawn shops offered me well over $1000.00 for it while this God awful place said top dollar they could give me was $475.00? Then proceeds to tell me that the price may change if I die get a loan on it that very minute! I've bought from them over the years quite a bit of tools for my husband but after this terrible experiences will I ever do business there again. And when asked to speak with manager, they scrambled like kids playing hide and seek!! @ssholes

Tried selling my turntable, they said they'd give me $25 for it because they're selling models like the one I was selling for $60, so I went to the back to check.....they're selling theirs for $300 and $400. WOOOOOW, the manager looked online for my model of turntable and found a used one selling for $180 and said he wouldn't sell it to me for more than $50 because they'll be marking down the price in three months. So if you want to buy everything for $70 go ahead and wait three whole months to get it for less than half of what they're selling it for. The ones that they have are slightly damaged as well. Don't forget that bit.

Horrible ghetto establishment. There's no order. Employees are horrible.

This place will not hold up to their 30 day return policy. They will want to charge 15% of the sale price and clam it restockn fee. Claiming it has to sit on there back shelf and has to be cleaned and priced again when in fact your returning a item that they have in there system. So good luck on there shady business

I called an hour prior to coming to the store and they told me they close at 8. I told them that I had just got out of work and I would be there by 7:45. As I approached the door, it was locked. All employees were stared at me for about 5-10 mins and did not bother to open the door. MIND YOU, THEY WERE STARING AT ME. I was in a rush to get here because I didn’t want these fellow employees staying later than they had to. As they continued to stare and smirk at me, I walked back to my car to grab my phone. I walked back while calling them so that they can open the door. Young lady answered and said they were closed and couldn’t open the door. How is it closed if I just called and it wasn’t even 8 o’clock!! Then a young man kindly opened the door but to only tell me they were closed but I was there before 8. I have one loan to take out and this will be the last time I ever come to this Pawn Shop. The only young lady who was very nice was the one with the really beautiful Halloween theme nails. I would like to thank her helping me.