Academy Mortgage Woodland Square Loop, Lacey

I spent more than 10 years working as a mortgage professional myself and know first hand what a challenging and rewarding job it is. Melanie and Amy are fantastic to work with. My bride and I have a number of investment properties and when we needed financing we called on them. Our first transaction did not come together due to some property defects, but Melanie and Amy stayed in contact while we identified another property and were totally ready to go when we did. They were on top of every detail. We highly recommend them both. We had a great experience.

Academy Mortgage came highly recommended by my realtor, Beckie Stephens. Melanie and Amy made this entire experience stress-free from the start until we closed on our home. The team is very well organized, very communicative, and kept me informed of the details of my home purchase. Melanie would always go the extra mile to breakdown the information in a way in which it's easy to understand especially when trying to make decisions. I feel very fortunate to have crossed paths with Academy Mortgage and the handling of our dream home purchase. Thank you so much Melanie and Amy...you both are such a gem! -Emmie and Frank

Brian was really on top of everything! He got things done quickly and easily and was great to work with even when I had challenges and missed things on the loan application. He was very friendly and extremely responsive to all my questions. He did everything in his ability to make closing dates happen and the process go as fast as possible. I was very impressed with that! Overall I would recommend Brian to anyone looking for a loan!

AMAZING, AMAZING, AMAZING! I don’t know how else to say how great our experience was with Melanie and Amy! They not only were very thorough, but their response time was so quick! If we had any questions, they explained everything in a way we could understand. We would definitely contact them if we needed similar services again!

Kim Torres worked with me and my wife for a year, before adding my parents to the process. From credit counseling, to loan program options, to pivoting on a dime as our housing needs & wants changed, Kim always provided sound & clear advice, encouragement & positivity, and carefully listened to our needs to weigh against our resources. Academy is as lucky to have Kim as we were to work with her. I strongly recommend contacting Kim Torres for your mortgage needs!

What an incredible company! They were thorough, fast, and very communicative! They helped us get the home of our dreams. Melanie and her team were there every step of the way! I would absolutely recommend Academy Mortgage to anyone looking to buy a home.

Our loan team of Jeff Devlin and Agnes KimDugan was top notch! They were very accessible to us for any questions and generous with their time on weekends, communicated well with our real estate agents, sent weekly email updates, and provided excellent advice and explanation of the entire process which eased anxieties of buying our first home. Would highly recommend these two with Academy Mortgage.

Kathy Randich and her team are BOSS!! This is the 2nd time we have used them and the process was even more excellent than before! We needed to move quickly on a house in Seattle, and I emailed Kathy very late on a Saturday evening, thinking maybe we could address this on Monday, but by midday Sunday that ball was rolling. They also got everything finalized very quickly so we could take a vacation and come back to just waiting to close! Highly, highly recommended!

Brian Brock @ Academy Mortgage is truly a great person. He made our home buying experience so easy! He was always there for me to answer all my questions. I will absolutely recommend family and friends to use Brian Brock @ Academy Mortgage!!!

Jeff Delvin and his team at Academy Mortage are incredible allies in the home buying process. Jeff's level of presence, care, commitment, creativity and unshakable devotion to his clients is truly a gift beyond measure. As a single, self-employed woman, Jeff had to pull out all of the stops to help me finance my home purchase and he did! I could not recommend Jeff or his team more highly!

Academy Mortgage is a step above other mortgage companies. Any time I had a question, I could receive an answer in minutes. They were thorough, kind, and so responsive. They helped us buy our dream home.

Kathy Randich was a pleasure to work with. She answered questions quickly and stayed on top of the entire transaction to help with a smooth closing!! Cheryl(Cherie)Allen Riley Jackson Real Estate Realtor/Appraiser

See Kathy for great lending programs, great rates, and above all- excellent service! I just closed a couple loans with her, and it was the easiest lending experience I've ever had. Thank you, Kathy!

Melanie and her team were super responsive and made me feel like I was a priority. As a first time home buyer/builder I came in the door with a lot of questions. Melanie was able to answer them all and made the process seem not so daunting. From the very beginning she seemed eager to have the business. The entire process from beginning to end operated flawlessly. Hands down some of the best customer service I've been on the receiving end of in a long time.

Janey Howell did a fantastic job helping my husband and I secure our home loan. She helped us understand the process, every step of the way, even when we ran into some challenges and hurdles. Her team is organized and very prompt in their communications, and submitting all necessary documents and forms was a breeze. We highly recommend Janey and her team for any and all lending needs. Her many years of experience really stand out and I felt very confident in her ability to get the job closed for us. She delivered! Thanks!

Kathy is amazing! Communicates every step of the way and really makes you feel comfortable when making a huge financial purchase. Everything happened quick and on time. She answered questions multiple times until we understood. You can’t go wrong with choosing Kathy and her team at academy mortgage.

Kathy was extremely helpful guiding us through the lending process. Her enthusiasm and passion made us feel comfortable doing something we've never done before. She was very professional in explaining the details to us that we could eventually understand. I would definitely work with her and her team again and would recommend her to anyone!

Melanie and Amy both went far beyond my expectations. They were always prompt in responses even during non business hours and weekends which took me by tots surprise. Melanie’s pleasant always “can do” attitude made the entire experience so refreshing and not dreading what would be next. I enjoyed every one of our communications. They were lengthy, detailed and challenged each other’s brains. Love love love this! I can’t stand someone who can barely apeak English or know what I’m asking or how to answer. Both Melanie and Amy far exceeded every expectation I could have ever had. Thank you for an “Out of this world” experience. Made buying my home one to remember.

We have worked with Kathy and her teammate Jenna twice now. The first time was three years ago when we moved from out of state to here. She squeezed us in the short time we could be in the area and made the long distance big purchase easy. The most recent, we found a dream property that was a very short notice and turn around, her expertise and grascious, patient attitude made the transaction easy. Our Notory/Title signer even commented how professional and knowledgeable she was! My husband and I were happy we had Kathy and Jenna in our corner!

Kathy Randich and her team were amazing! They helped us to get a home that had many other offers (even with higher bids). They were a pleasure to work with and made everything simple and clear and got everything done for an earlier closing date. We are so grateful!!

By far an outstanding group of people. No matter what time of night or day they were there to help. Brenda you are amazing and I can not thank you enough for getting me the opportunity to buy our forever home. We can now build our future for our children. Again THANK YOU, you made it easier for me to build our future.

It was great working with Melanie, Amy, and Academy! Very supportive, knowledgeable, and detailed. They made me feel confident when making some really daunting decisions as a first time home buyer.

Melanie and Amy were incredibly responsive, responding to any emails within hours and got me fully under contract 9 days from offer acceptance. Outstanding service!

We found the perfect house before applying for pre-approvel...no problem for Kathy Randich. We were approved in two days and bought the home in three. Unbelievably great service!

Melanie is wonderful to work with. She is very quick to respond and puts the clients at ease, making the whole process less complicated and stressful.