Absolute Auto Credit U, Fort Edward

So much better of an experience here then at Auto Brokers nearby. They were kind and respectful to my child that went in to get an inspection performed. The complete opposite experience then we had at the other company, who was terribly rude and not helpful. Thanks for the pleasant experience.

I was having the day from hell, my car broke down, in their parking lot. It was almost 90 degrees outside. Nothing was going right. However, the staff was EXTREMELY nice to me. Sadly, they were unable to fix my car bc their service dept. was BOOKED solidly, for 2 weeks. A sales person, Dana , kindly allowed my companion and I to take refuge from the heat in the nicely air conditioned waiting area. They provided cold water for us and were all very convivial. Dana took the time to have my car jump started TWICE, prior to having a tow truck come for the car. He visited with my friend and I, helping to keep me calm in a very stressful situation. From what I saw, I give them a 5. If I buy another car, down the line, I will go there because they seem honest and genuinely NICE.

I had a low credit score & was looking every where for a car. I needed a co-signer for everything and didn’t have one. I couldn’t catch a break honestly. Truest thing that’s ever happen was coming to absolute auto credit in Schenectady I now own a beautiful semi new car with great Mileage comes with car history and everything. Customer service from Lucas was amazing extremely reassuring, He was able to break down everything to the T. Come get Your car from Absolute auto Schenectady NY

Not too happy with the fact that Matt never told us you don't "buy" with them until we sat down to talk price. You can only "lease". Way too expensive & the vehicles offered are in rough shape. Thankfully we walked away.

I am on my second vehicle from absolute auto credit. They have always taken excellent care of me wether it has been maintaining my vehicle or any other issue. The experience of working with them has been outstanding. They were there for me in the middle of bankruptcy when nobody else would even talk to me. Their customer service is amazing! They go out of their way in every way to make the experience of working with them a great one. They have earned my business even now that my credit is restored and I will refer anybody to them.

Great customer service also they r very honest people their that will sell u a great car and they will work with u with financial. I been with them for 6 years. After my first car I just up graded with a better vehicle. Louie

This place was great, tessa was an awesome saleswoman. Not pushy, but knew exactly what to offer us, and the GM (Dana) came out and spoke with us. An amazing small group of people. Cant wait to get our altima. I highly recommend this place

People here are incredibly rude and difficult to work with, my fiancé bought a car that had been previously totaled and was never told about it. When they were confronted they denied that they didn’t tell her about the car being totaled

Tessa is really professional acting. I wouldn't of had it any other way .lol thanks absolute auto credit

I had leased a vehicle from this place about 2.5 years ago. They have been very helpful with anything that I have brought to them about my car. They are great people that are willing to work with you if you keep them informed on any issues that arise.

Only gave 1 star because I had to, otherwise no stars. This is by far the worst place to ever purchase/lease a vehicle. I traveled 2 hours to see a particular car that I told them I was coming to see, conveniently the car just sold before I got there but of course they wanted to do an upsell on a more expensive car. First red flag but I knew the game (oldest trick in the book) and still proceeded. When I drove the car I told them it needed brakes all the way around, they said ok, I emailed to confirm they were done and Tess said they were all brand new. I went back to get the car late in the day and Tess had to run out to register it while I waited, she asked Dana to do the paperwork with me. I sat there while he was on the phone, other customers came in and were waiting, he came out and I asked him to go over the paperwork and he said Tess would and called the customers into his office, that was the second red flag. I drove away and the brakes were not done, I called and RJ tells me they did the back breaks and "turned the rotors" nobody turns rotors anymore, I told him the front brakes needed to be replaced and the back breaks were not acceptable. Went back in and had this done. Then it needed tires, part of the worry free service deal, I called to make that appointment, 4 hours to put on tires, where in the world does it take 4 hours to do tires?? (And just so you are fully aware, they put on the cheapest tires they can find). Of course, no loaner car-say they have loaners but they NEVER had a loaner. Before this appointment the car started to not start in park, had to put it in neutral to start it. I called and told them this needed to be taken care of while I was there. I sat there for 2 hours and finally a friend came to pick me up, I called 3 hours later and the car wasn't done, they were waiting on a part. Common sense is to look at the problem first to see what is needed so you can get the part there while you're doing the 4 hour tire job, but that was expecting too much on my end. I couldn't wait any longer, 5 hours had gone by at this point, told them to get it ready I needed to pick it up. Long story short, I went back 4 more times to get the problem fixed with the car not starting, said they fixed it and it was never fixed. I tried to discuss it with RJ but he is rude, doesn't have any customer service skills and just doesn't care. I called to talk to Dana several times about this problem as well and the issue of never having a loaner car and having to sit there for hours, by the last call I made to him I was told that he was on another call with someone else and then had something important to do so he would try to call me back...Really? He never called that day or any day after. You should also know that when you do the lease deal, they don't tell you that you have to pay in every month for over mileage, it isn't like a legitimate lease where you pay at the end of the lease. 20 red flags later I had enough of this place and brought the car back to them. This is not a "worry free wheels" deal, this is a scam, they get you to pay for an overpriced car and contract to do service work with a small deductible but they don't honor the contract and will run you around to avoid it. The only positive thing I have to say is that the women in the office are nice, its too bad they are associated with this place. I would not recommend anyone ever going to there, and if you do, well then you know what you are in for-good luck.

Absolute Auto has helped me a lot from building my credit to showing they actually care about the people they serve. I was out of work for a month and they had helped me by understanding what I was going through and helped me work out a plan to catch back up on my payments. I love the car I am in and soon I will be able to trade it in for a newer one one my lease is up. The staff is always friendly and always willing to answer any questions I have. When I had trouble with my car and I would call up RJ one of the staff there he would get me set up with an appointment around my schedule or set me up with a loaner until my car was fixed. I love this place.

I've been with them a couple years now, great people. I love my Nissan Versa from here. They give great service they work with you to make a plan that works for you. Reasonable and fair payments.