5Point Credit Union N Lhs Dr, Lumberton
+1 800-825-8829
https://www.5pointcu.org/
141 N Lhs Dr #219, Lumberton, TX 77657, United States
5Point Credit Union Reviews
S
I got to cash a check that some has wrote me. I go to the drive through and they will not let me cash it because I am not a member there. They told me to come back during Libby hours but I can't get early enough. Uugghhhh!!! It was for some side work I done. Seems I'll never get it cashed.
Thank you for taking the time to leave a review. We apologize you have been unable to cash the check. As our team member mentioned, we only cash checks for non-members in the lobby. Our Nederland branch is open on Saturdays if this is more convenient for you. If not, we suggest cashing the check at your own financial institution, or asking the person who paid you to provide cash. Thank you.
K
Always very helpful. The courtesy pay has saved my family more than a few times. Very grateful for that and their service, always very friendly and helpful. :)
J
Very poor, and very rude. No customer service from office workers at all.
We appreciate you taking time to leave a review. We are sorry to hear that you had a less-than-satisfactory experience. We pride ourselves on offering exemplary service to our members and welcome the opportunity to make it right. Please contact us at [email protected] and we'd be happy to discuss in more detail.
R
Horrible credit union. Save your blood pressure and put your money somewhere else
We’re sorry to see you go and are always disappointed when our policies and practices don’t align with our member expectations. Often, federal and state regulations direct these policies. Our 5Point team actions are always guided by our mission to put the best interests of our members first and protecting their financial assets. Though our team member was able to offer several solutions to your request, we are sorry that none of them were satisfactory to you. Our area has many choices for financial institutions, and we’re confident you’ll find the one best suited to your needs. Thank you for allowing us the opportunity to serve you though we were not able to do so to your satisfaction.
C
Went in on Thursday to get a loan, which was to pay off my credit card that was around 1200 and another loan that started at 1900 and I only had 125 left to pay on (and i didnt need collateral)and I told them I wanted to pay my truck off which was only 500 left (but was at another credit union that I have been paying on for over 5 years) plus have some extra cash for school clothes for my high school daughter. Needless to say i was only asking for 2500 and she told me she didn't see where there should be a problem whatsoever getting it because I also have my paycheck direct deposited every 2 weeks and I wanted it set up to automatically come out everytime my check hit the account. When she finally called me to let me know something it was to tell me they wanted to use my truck as collateral for a loan that was only 600 more than the first loan i got where i didn't need collateral. I told her I wasn't going to do that because I only owed 500 on it to begin with. She said she would work on it some more and let me know. When she called back Friday afternoon right before they closed she told me they would pay my credit card off that I have with them and give me 500 cash. So it is still less than the first loan i got with them and that she would redo it Monday morning. Now here it is Tuesday afternoon and I have called her 3 times Monday and 1 more time Tuesday and still have not heard anything from her or the company. I can not believe how bad the customer service has gotten. What happened to wanting to make sure the members are happy and taken care of properly?
Hi Christal. We apologize for the inconvenience. Unfortunately, the team member you were working with has been out of the office due to unscheduled leave. Our store manager is aware of this, and is working to contact you to have it resolved.
O
Always loved my experience with Five Point;) Reggie, John, Amanda& Michelle& the entire team are nothing but lovely!
Hi Ollie. Thanks for the review, and thank you for being our member! I'll be sure to pass this along to our management team.
D
I like them very much. Everyone has been extremely nice.
Thanks for your positive review. We love our members!
B
Worst bank ever, full of scam artists!
Mr. Everett, we are so sorry to hear you've had a disappointing experience. One of our managers will be reaching out to you this afternoon by close of business. We sincerely apologize and hope we can remedy this situation.
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FAQs
1. What Is the Phone Number of 5Point Credit Union?
You can contact 5Point Credit Union via +1 800-825-8829. You can use our online platform to get instant loan quotes as well.3. How Can I Request A Loan At 5Point Credit Union?
You can submit your loan request on their website. If you need addition financial assistance, you can always check out our website and explore more options to get payday advance loans.5. What Will Happen If I Can't Pay Back My Loan?
Please contact your lender if you can't repay your loans. Your lender may adjust the loan plan for you to fit your financial situation at the moment. If you default on your title loans online, you may no longer possess your vehicle any more.
2. Where Can I Find 5Point Credit Union?
5Point Credit Union is located at 141 N Lhs Dr #219, Lumberton, TX 77657, United States. You can search the address on the map software and pay them a visit right now.4. Is 5Point Credit Union An Agency Or A Lender?
5Point Credit Union is a Credit union that accepts all kinds of loan requests. You can click here to get various loan services including online installment loan services. In addition, iPaydayLoans, as an online loan marketplace, can connect you with our network of lenders to get easy and fast online loans.6. Can I Get Loans With Bad Credit from 5Point Credit Union?
Yes, it is possible to get loans with a low credit score such as online personal loans from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also click here to get instant loan quotes with easy conditions.